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Managing External Relations - Disaster Management Center ...

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EP-04<br />

Check T or F to<br />

indicate whether<br />

a statement is<br />

True or False<br />

COURSE PRETEST<br />

■T ■F 1. In emergencies, media influence over public perceptions is<br />

generally exaggerated.<br />

■T ■F 2. Feelings of trust are optional in professional relationships.<br />

■T ■F 3. Governments and diplomatic corps play key roles in all<br />

aspects of the refugee program cycle including assessment,<br />

planning and budgeting.<br />

■T ■F 4. UN co-ordination in emergencies follows a well-established<br />

model that has been proven in past emergencies.<br />

■T ■F 5. The concept of networking is based on establishing contacts<br />

when you need them and storing them in archives when the<br />

need is over.<br />

■T ■F 6. Briefings for donors are only effective when donor field<br />

representatives send written information back to their capitals.<br />

■T ■F 7. The best reason for learning facilitation skills is to know how<br />

to chair a meeting.<br />

■T ■F 8. Conflict is a symptom of a poor relationship and has to be<br />

resolved through problem solving exercises.<br />

■T ■F 9. Nearly all personal communication habits have to be altered<br />

in order to have effective relations with the media.<br />

■T ■F 10. Donor relations strategies established for field offices are<br />

most effective when they hinge upon a centrally planned<br />

global strategy.<br />

■T ■F 11. The current momentum for collaboration and co-ordination<br />

between assistance agencies aims to achieve increased<br />

efficiency and cost effectiveness and eliminate gaps and<br />

duplications in services.<br />

■T ■F 12. Even when procedures are impromptu and ad hoc UNHCR<br />

can profit from media contacts.<br />

■T ■F 13. Visits to support funding and donor relations are needed<br />

both for donors to the field and for field staff to capital cities.<br />

■T ■F 14. In emergencies, representatives from Public Information<br />

Services and Funding and Donor <strong>Relations</strong> Services are normally<br />

part of the emergency team.<br />

1

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