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DOCTORAT ŞI DOCTORANZI ÎN TRIUNGHIUL<br />

EDUCAłIE – CERCETARE – <strong>IN</strong>OVARE<br />

Proiect cofinanŃat din Fondul Social European prin<br />

Programul OperaŃional Sectorial Dezvoltarea<br />

Resurselor Umane 2007-2013<br />

Contract POSDRU/6/1.5/S/11<br />

THE BUCHAREST ACADEMY OF ECONOMIC STUDIES<br />

DOCTORAL SCHOOL DEPARTMENT<br />

<strong>WORK<strong>IN</strong>G</strong> <strong>PAPERS</strong> <strong>SERIES</strong> <strong>IN</strong> <strong>ECONOMICS</strong><br />

ENGLISH SECTION<br />

Bucharest 2009


CONTENT:<br />

COLLECTIVE <strong>IN</strong>TELLIGENCE <strong>IN</strong> MULTI-AGENT SYSTEMS ...................................................................... 5 ¡¢£¤¥¦§¨£©�����������������������������������������������������������������������������������������������������������������������������������������������������������<br />

SHORT CRITICISM OF SOME OF THE APPROACHES OF SUSTA<strong>IN</strong>ABLE DEVELOPMENT.............. 12<br />

US<strong>IN</strong>G NEURONAL NETWORKS AND SUPPORT VECTOR MACH<strong>IN</strong>ES FOR ADAPT<strong>IN</strong>G<br />

COMPANIES’ <strong>IN</strong>SOLVENCY PREDICTION MODELS TO GLOBAL CRISIS............................................... 18 ���¤��§�¡�¡¨£�©��������������������������������������������������������������������������������������������������������������������������������������������������<br />

DATA M<strong>IN</strong><strong>IN</strong>G, THE PROCESS OF TAK<strong>IN</strong>G DECISIONS AND THE ECONOMIC CRISIS..................... 31 ���¤�¤��§��£���¤¢§���©¢©��©�������������������������������������������������������������������������������������������������������������������������<br />

TREASURY ACCOUNT<strong>IN</strong>G – THE KEY <strong>IN</strong> THE CRISIS PERIOD................................................................ 36 £�©¤¨©�§��¢©��¤���������������������������������������������������������������������������������������������������������������������������� ©¢£© ��©<br />

COST MANAGEMENT <strong>IN</strong> THE CONDITIONS OF THE ACTUAL WORLD F<strong>IN</strong>ANCIAL CRISIS <strong>IN</strong><br />

ROMANIA AND AT EUROPEAN LEVEL............................................................................................................ 44 �©�©��¢£��£�©��§�£©�����������������������������������������������������������������������������������������������������������������������������������������<br />

SAV<strong>IN</strong>G COMPANIES AFFECTED BY THE ECONOMIC CRISIS – AT HAND OF STAKEHOLDERS<br />

AND ACCOUNT<strong>IN</strong>G PROFESSIONALS .............................................................................................................. 53 �¨©§�£©� ©¢£©���¤� £�©¤¨© ��©�§��������������������������������������������������������������������������������������������������������������� �©�©��©��£§���¤�©�£©��¨£�©���©¢�¤©�¨�¢£������������������������������������������������������������������������������������������������<br />

CREAT<strong>IN</strong>G VALUE FOR ROMANIAN COMPANIES....................................................................................... 60<br />

<strong>IN</strong> THE PERIOD 2006-2008..................................................................................................................................... 60<br />

CORPORATE GOVERNANCE AND PERFORMANCE MECHANISMS: <strong>IN</strong>TERNAL AUDIT<br />

ENGAGEMENTS PRE AND POST MERGER ..................................................................................................... 71 ����£��¦����������������������������������������������������������������������������������������������������������������������������������������������������������<br />

SUSTA<strong>IN</strong>ABLE REPORT<strong>IN</strong>G FRAMEWORK.................................................................................................... 81 �¨¤�©����©�©¦������������������������������������������������������������������������������������������������������������������������������������������������ £¢¤¨©��¤�£�¡�©�©�¢£�©������������������������������������������������������������������������������������������������������������ ©¢£© ���¢¤<br />

THE CREATION OF THE EUROPEAN SYSTEM FOR F<strong>IN</strong>ANCIAL SUPERVISION AND THE REVIEW<br />

OF MARK-TO MARKET PR<strong>IN</strong>CIPLE – EUROPEAN UNION’S MA<strong>IN</strong> DIRECTIONS TOWARDS<br />

F<strong>IN</strong>ANCIAL STABILITY ........................................................................................................................................ 90<br />

ACCOUNT<strong>IN</strong>G <strong>IN</strong> HISTORICAL COSTS OR ACCOUNT<strong>IN</strong>G <strong>IN</strong> CURRENT VALUES? ........................... 97 ¦��¤��§¦©��§���©�£©�����������������������������������������������������������������������������������������������������������������������������������������<br />

WHAT IS AT THE BACK OF THE WAGE COSTS? ........................................................................................ 107 ¦��¤¨�¦�������������������������������������������������������������������������������������������������������������������������������������������������������������<br />

THE HUMAN FACE OF GLOBALIZATION – A POSSIBLE SOLUTION FOR THE CURRENT<br />

F<strong>IN</strong>ANCIAL CRISIS............................................................................................................................................... 114 ¤�£��§�¦§¨£©��©��¢�¤��������������������������������������������������������������������������������������������������������� �©�£¤¨©�£��¨¤�©<br />

PROPOSALS OF MEASUR<strong>IN</strong>G THE EFFIENCY OF THE ECONOMIC AGENTS REFERENCE TO THE<br />

EUROPEAN COMPETITION POLICY............................................................................................................... 121 ��£�£§��¢©�¤��§�¨¤�©��¢§����������������������������������������������������������������������������������������������������������������������������������<br />

3 �¤¨©�©���©¦��£����������������������������������������������������������������������������������������������������������������������������������������������


ROMANIA’S NOM<strong>IN</strong>AL AND REAL CONVERGENCE TO THE EURO AREA – PROGRESS AND<br />

PERSPECTIVES ..................................................................................................................................................... 125 �¨¤�©��¢©�¨¤�©�§�£�¤¨§������������������������������������������������������������������������������������������������������������������������������������<br />

THE ADJUSTMENT OF PRUDENTIAL SUPERVISION <strong>IN</strong>STRUMENTS <strong>IN</strong> TIMES OF ECONOMIC<br />

CRISIS ...................................................................................................................................................................... 133<br />

STRUCTURAL REFORMS <strong>IN</strong> THE EUROPEAN UNION NON-EURO MEMBER STATES...ARE THESE<br />

ECONOMIES STILL ON THE RIGHT TRACK? .............................................................................................. 139 ©¢£�¤��§��¢£©�©����������������������������������������������������������������������������������������������������������������������������������������������<br />

THE ROLE OF F<strong>IN</strong>ANCIAL REPORT<strong>IN</strong>G MECHANISM FOR CORPORATE GOVERNANCE............ 146 �¨¤�©��¢§�¤���¤�������������������������������������������������������������������������������������������������������������������������������������������������<br />

COLLABORATIVE BANK<strong>IN</strong>G SYSTEMS......................................................................................................... 151 ¤¢�©�¦��§���������������������������������������������������������������������������������������������������������������������������������������������������������<br />

A SERVICE ORIENTED ARCHITECTURE FOR PUBLIC TRANSPORT OPTIMIZATION.................... 159 �¢£��£©��¦�����������������������������������������������������������������������������������������������������������������������������������������������������<br />

EFFECTIVE COMPETENCES MANAGEMENT US<strong>IN</strong>G E-LEARN<strong>IN</strong>G SERVICES ................................. 164 �£�£§��¢£©�����©�����¤��§�©�£�©������������������������������������������������������������������������������������������������������������������<br />

VERY-LARGE-DATASETS ORIENTED SOFTWARE ARCHITECTURE ................................................... 170 ©¢£©�¦§¨£©�©�©��¡¨§����������������������������������������������������������������������������������������������������������������������������������������<br />

THE DESIGN OF A SEMANTIC WEB AND ONTOLOGY BASED APPLICATION FOR CREDIT RISK<br />

MODEL<strong>IN</strong>G............................................................................................................................................................. 178 ��¢£��§�£©���¡���������������������������������������������������������������������������������������������������������������������������������������������<br />

METHODS OF GIS SYSTEMS PERFORMANCE IMPROVEMENT............................................................. 184 ���¤��§�©§¢©��£�¥�¤©�§���¢¤¤©��������������������������������������������������������������������������������������������������������������������<br />

KNOWLEDGE BASED AUTHENTICATION <strong>IN</strong> CITIZEN ORIENTED APPLICATION .......................... 192 ��¤§¢¤©�§�¨¤�©��¢§��§�£�¢¤��§��¤�©��©�£¤¨����������������������������������������������������������������������������������������������<br />

IDENTIFY<strong>IN</strong>G AND BREAK<strong>IN</strong>G POLICY CONSTRA<strong>IN</strong>TS, THE MAJOR BARRIER TO IMPROV<strong>IN</strong>G<br />

COMPANY PERFORMANCE .............................................................................................................................. 198 ����©�¡£��£¨¡��¢©��¥�©¨©��£�¡����������������������������������������������������������������������������������������������������������������������<br />

WORLD F<strong>IN</strong>ANCIAL CRISIS IMPACT ON IT <strong>IN</strong>VESTMENTS ................................................................... 206 �¤�¢�£©�©�£�©�¡�����������������������������������������������������������������������������������������������������������������������������������������������<br />

RESOLV<strong>IN</strong>G <strong>IN</strong>TERDEPARTMENTAL CONTRADICTION BETWEEN PRODUCTION AND<br />

MARKET<strong>IN</strong>G .......................................................................................................................................................... 214 �£�¨©��©�¤¨£©�¨¤�©������������������������������������������������������������������������������������������������������������������������������������������<br />

CREDIT RISK MANAGEMENT .......................................................................................................................... 219 ¦¨£��©¢��¡¢©������������������������������������������������������������������������������������������������������������������������������������������������������<br />

THE CONNOTATIONS OF ONL<strong>IN</strong>E MARKET<strong>IN</strong>G TOOLS OVER CRM RELATED ACTIVITIES <strong>IN</strong><br />

MODERN ECONOMY ........................................................................................................................................... 226 ��¢¤©¦�©�©�§¢¤¨£©��������������������������������������������������������������������������������������������������������������������������������������������<br />

4 �©¢�¤��©��¤©����������������������������������������������������������������������������������������������������������������������������������������������������


COLLECTIVE <strong>IN</strong>TELLIGENCE <strong>IN</strong> MULTI-AGENT SYSTEMS<br />

Mărieş Iulia<br />

Ph.D Student, Academy of Economic Studies, Bucharest, Romania, iulia.maries@hotmail.com ��¤����§�©���¤�©�¤�£�¤©¢¤¤��¤��£©¨�� �§�©�¨£�¤��¤¢��¤��£�¤�����¤¢�£������¤�������¤��¨¨¤��£�¤£��¤¨¨£�¤��¤��§¨�£�©�¤��� ��¤����¢§��©��¢¤�§�©�£�� �¢§��©��¢¤�§�©�£��©¢¤�§��©�¤��©¨����¤���£��§¨�£�©�¤���<br />

Key words: collective intelligence, multi-agent systems, trust and reputation<br />

JEL Clas<strong>si</strong>fication: C63, C92<br />

1. Introduction<br />

The presence of collective intelligence has been felt for a long time: families, companies and states are<br />

groups of individuals that at least sometimes act intelligent. Bee and ant colonies are examples of groups of insects<br />

that are finding food sources acting intelligent. Even the human brain could be seen as a collection of individual<br />

neurons that collectively act intelligent. In the last few years there have been shown up new examples of collective<br />

intelligence: Google and Wikipedia. Google takes the collective knowledge created by millions of people for making<br />

web<strong>si</strong>tes, u<strong>si</strong>ng sophisticated algorithms and technologies to answer the questions typed in. Wikipedia uses less<br />

sophisticated technologies, but very clever organizational principles and motivational techniques, to get people from<br />

all over the world to create a collection of knowledge.<br />

Mathematic, a measure applied is the “collective intelligence quotient”, which can be ea<strong>si</strong>er formalized than<br />

the individual intelligence quotient. Individual intelligence has been evaluated based on external results of behavior<br />

during real processes or during IQ tests, while elements of collective intelligence, like displacements, actions of<br />

beings or exchange of information, can be observed, measured and evaluated. Szuba (2000, pp. 2) has proposed a<br />

formal molecular model of computation and mathematical logic for describing the collective intelligence concept.<br />

The process, random and distributed, is tested in mathematical logics by social structure. Humans, ant and bacterial<br />

colonies, and information are modeled as abstract informational molecules that have expres<strong>si</strong>ons of mathematical<br />

logic. They are displaced qua<strong>si</strong>-chaotically due to interactions with their environments. Their interactions in abstract<br />

computational space create an inference process perceived as “collective intelligence”. The formal definition of<br />

collective intelligence has a set of requirements: informational molecules must emerge in a certain computational<br />

space, which can be software agents, ants, humans or social structures; than interactions must emerge between<br />

computational space, which con<strong>si</strong>sts in the ability to solve specific problems; and the emergence of collective<br />

intelligence determines specific inferences, in a probabilistic perspective. Based on above conditions, three ba<strong>si</strong>c<br />

hypotheses are presented:<br />

• Precedence hypothe<strong>si</strong>s: collective intelligence emerged first, as a result of interacting chemical<br />

molecules on Earth<br />

�¤�����¤¨���©��©� ¤��©��¤��¨¨¤��£�¤£��¤¨¨£�¤��¤¡£��£��¢�©�£�©�£���� �¢�£�£�£©¨£��¤¨¨£�¤��¤£����£���¢����¤�©¢©�£����©�£��¨©�¤�£��¤¨¨£�¤��¤����¤�©¢©�£�������£©¨©�� ��¨¨¤��£�¤£��¤¨¨£�¤��¤���¤�©¢©�£������¤£��¤¨¨£�¤���¢©�©��£�¤©�¤���©���§¨�£�©�¤��� ��¤������¤��¤¢¡£����¤ ¤�¤¢�¤��¤����¤£���¢�©�£�����£¤� �¤����¨��£¤��©¢¤¢¤�����£�¨¤��¢��¤£��¢¤©�£��£��¤¢¤�����¢§��©��¢¤�§�©�£�� �¤��©�£��©��¨£¤���¤¨¤��¢��£����£¤�£¤�� ��¨¨¤��£�¤£��¤¨¨£�¤��¤£�©��©¢¤�£��¤¨¨£�¤��¤��¢�¢�§�£��¤¨¨£�¤��¤���©�¤�¤¢�¤��¢����¤��¨¨©��¢©�£���� £��£�£�§©¨����¤��§� ����¨¨¤��£�¤£��¤¨¨£�¤��¤£�����£�¤¢¤�©�§��£¤¨������£�¨�� �����§�£�©�£���¢�¤�©�£�¢� ����§�¤¢��£¤��¤�¢� �¤¢�¤�£�����¨¨¤��£�¤£��¤¨¨£�¤��¤¤��¨�¢¤���¨¨¤��£�¤�¤�©�£�¢�¢����¤¨¤�¤¨��¢§©¢£�����¤ ©¢¤�¢¤�¤��¤����¤����§¢����§�©�£��©¨���¤¨����¢§��©��¢¤�§�©�£��©¢¤�¢����¤�©��©�©¨<br />

©����¤¢����¤���¢¤¨©�£����£�£��¤¨¨£�¤��¤���¤§�¤���¤¡£���¢�©�£��©¨�¤����¨��£¤����§¨��¤�¢£¤��¤��� ��¨¨¤��£�¤£��¤¨¨£�¤��¤�£¤¨�£��¢�¤¢���¤¨��¤��¨¤��£�£��¤�¤¨��©��£��¨¤�¤��£�¤©���¨¨¤��£�¤¨ � ¨¤�¤¨���©��¤¢£©¨��¨©���©�£�©¨©���§�©����£¤�£¤����¤����¤������¨¨¤��£�¤£��¤¨¨£�¤��¤�©��¤¤��¤��¤���<br />

5


• Hypothe<strong>si</strong>s of origin: life emerged later, from collectively intelligent actions of stabilization or<br />

development<br />

• Hypothe<strong>si</strong>s on cycles: dependency between life and intelligence (individual or collective) is the result<br />

of a development cycle of evolution.<br />

Heylighen (1999, pp. 1) con<strong>si</strong>ders that collective intelligence can be defined as a group’s ability to solve<br />

more problems than its individuals. In order to overcome the individual cognitive limits and the difficulties of<br />

coordination, a collective mental map can be used. A collective mental map is represented as an external memory<br />

with shared access and it can be formalized as a directed graph. The ba<strong>si</strong>c mechanism of collective mental map<br />

development con<strong>si</strong>sts of averaging the individual preferences, amplifying the weak links through po<strong>si</strong>tive feedback<br />

and integrating specialized sub-networks through divi<strong>si</strong>on of labor. The efficiency of mental problem-solving<br />

depends on the problem representation in the cognitive system. Problem representation can be determined by a set of<br />

problem states, a set of pos<strong>si</strong>ble actions, and “fitness” criterion, a preference function for selecting the adequate<br />

actions that varies with the specific goals and preferences of the agent. Therefore, a mental map represents a highly<br />

selective representation of features relevant to problem-solving and con<strong>si</strong>sts of problem states, actions that lead from<br />

one state to another, and a preference function for determining the best action at any moment. Increa<strong>si</strong>ng problemsolving<br />

ability needs two complementary processes: enlarging the map with additional states and actions, and<br />

improving the preference function. In this <strong>si</strong>tuation, the better collective mental map is, the more ea<strong>si</strong>ly problems<br />

will be solved. Intelligence agents are characterized by the quality of their mental maps, knowledge and<br />

understanding of their environment, capacities for action or goals.<br />

Collective intelligence is trying to offer a new perspective to different phenomena. The concept is trying to<br />

suggest another way of thinking about effectiveness, profitability, teamwork or leadership.<br />

2. About multi-agent systems<br />

Agents and multi-agent systems offer a new pos<strong>si</strong>bility for analyzing, modeling and implementing the<br />

complex systems. Agent-based vi<strong>si</strong>on offers a wide range of tools, techniques and paradigms, with a real potential to<br />

improve the use of informational technologies.<br />

In a dictionary, an agent is defined as “someone or something who acts on behalf of another person or<br />

group”. This type of definition is too common to be con<strong>si</strong>dered operational. But agents have been defined to be<br />

“autonomous, problem-solving computational entities capable of effective operation in dynamic and open<br />

environments”, (Luck, McBurney, Priest, 2003, p. 10). Therefore, agents offer a new and appropriate route to the<br />

development of complex systems, especially in open and dynamic environments.<br />

Multi-agent systems can approach problems with multiple solving methods, multiple structuring<br />

pos<strong>si</strong>bilities or multiple solving entities, like distributed systems. Thus, multi-agent systems have both the advantage<br />

of distributed and competitive solving problems, and the advantage of representing the complex ways of interactions.<br />

Interactions refer to cooperation, coordination and negotiation.<br />

3. Trust and reputation<br />

In this section will be presented a selection of computational trust and reputation models and describe their<br />

main characteristics, but first we need to clarify the notions of trust and reputation. This field is quite recent, but in<br />

the last years there have been proposed interesting models with direct implementation in different domains.<br />

3.1 Trust<br />

Trust is important to human society due to its social component. The concept of trust has different<br />

meanings, but Gambetta’s point of view is the most <strong>si</strong>gnificant:<br />

“ ©��£��”. (Gambetta, 2000, pp. 4)<br />

There are <strong>si</strong>gnificant characteristics of trust mentioned in the above definition:<br />

• Trust is subjective<br />

• Trust is affected by the actions that cannot be monitor<br />

• The level of trust is dependent on how our actions are affected by the other agent’s actions.<br />

�¢§����¢��<br />

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6


From the socio-cognitive perspective of Castelfranchi and Falcone (1998, pp. 2), trust represents an explicit<br />

reason-based and conscious form. While trust means different things, the concept can be seen as:<br />

• A mental attitude towards another agent, a dispo<strong>si</strong>tion<br />

• A deci<strong>si</strong>on to rely upon another agent, an intention to delegate and trust<br />

• A behavior, for example the intentional act of trust and the relation between the trustier and the trustee.<br />

The above concepts imply multiple sets of cognitive elements involved in the trustier mind.<br />

3.2 Reputation<br />

Typologies of trust<br />

In a social manner, there have been identified three types of trust:<br />

• interpersonal trust (the direct trust that an agent has in another agent)<br />

• impersonal trust (the trust within a system that is perceived through different properties)<br />

• dispo<strong>si</strong>tional trust (the general trusting attitude)<br />

An agent behavior can be induced by other agents that cooperate, determining a reputation mechanism. The<br />

<strong>si</strong>mplest definition of reputation can be the opinion others have of us. Otherwise, reputation represents a perception<br />

that an agent has of another agent’s intentions or an expectation about an agent’s behavior.<br />

Abdul-Rahman and Hailes (2000, pp.8) have defined reputation as “an expectation about an agent’s<br />

behavior based on information about or observations of its past behavior.” This definition con<strong>si</strong>ders reputational<br />

information based on agent’s personal experiences.<br />

3.3 Computational Trust and Reputation Models<br />

This field is quite recent, but in the last years new approaches have been proposed, with direct<br />

implementation in different domains, in order to determine the level of trust.<br />

Marsh (1994, pp. 53-68) has introduced a computational trust model in the distributed artificial intelligence.<br />

An artificial agent can absorb the trust and than he can make trust-based deci<strong>si</strong>ons. This model proposes a<br />

representation of trust as a continuous variable over the range [-1, +1). There are differentiated three types of trust:<br />

ba<strong>si</strong>c trust (calculated from all agent’s experiences), general trust (the trust on another agent without taking into<br />

account a specific <strong>si</strong>tuation) and <strong>si</strong>tuational trust (the trust on another agent taking into account a specific <strong>si</strong>tuation).<br />

There are proposed three statistical methods to estimate general trust, each determining a different type of agent: the<br />

maximum method leads to an optimistic agent (takes the maximum trust value from the experiences he has), the<br />

minimum method leads to a pes<strong>si</strong>mistic agent (takes the minimum trust value from the experiences he has) and the<br />

mean method that lead to a realistic agent (takes the mean trust value from the experiences he has). Trust values are<br />

used in agents’ deci<strong>si</strong>on whether to cooperate or not with another agent.<br />

Zacharia (1999, pp. 37-55) has proposed two reputation mechanisms (Sporas and Histos) in online<br />

communities based on collaborative ratings that an agent receives from others. Sporas takes into con<strong>si</strong>deration only<br />

the recent ratings between agents and users with very high reputation values have smaller rating changes after<br />

updates than users with a low reputation. Histos comes as a reply, taking into con<strong>si</strong>deration both direct information<br />

and witness information. The reputation value is subjectively as<strong>si</strong>gned by each individual, so reputation mechanisms<br />

could generate social changes in users’ behavior. A successful mechanism ensures high prediction rates, robustness<br />

against manipulability and cooperation incentives of the online community.<br />

Abdul-Rahman and Hailes (2000, pp. 10-20) have suggested a model that allows agents to decide which<br />

other agents’ opinion they trust more. In their view trust can be observed from two perspectives: as direct trust or as<br />

recommender trust. Direct trust can be represented as one of the values: “very trustworthy”, “trustworthy”,<br />

“untrustworthy” or “very untrustworthy”. For each partner, the agent has a panel with the number of past experiences<br />

in each category, and trust on a partner is given by the degree corresponding to the maximum value in the panel. The<br />

model takes into account only the trust coming from a witness, the recommender trust, which is con<strong>si</strong>dered<br />

“reputation”. This approach could not differentiate agents that are lying from those that are telling the truth, but think<br />

different, so the model gives more importance to the information coming from agents with <strong>si</strong>milar point of view.<br />

Sabater and Sierra (2001, pp. 1-5) have proposed a modular trust and reputation model (ReGreT) to ecommerce<br />

environment. This model takes into con<strong>si</strong>deration three different types of information sources: direct<br />

experiences, information from third party agents and social structures. Trust can be determined combining direct<br />

experiences with the reputation model. Direct trust is built from direct interactions, u<strong>si</strong>ng information perceived by<br />

the agent itself, and determined trust based on direct experiences. The reputation model is composed of specialized<br />

7


types of reputation: witness reputation (calculated from the reputation coming from witness), neighborhood<br />

reputation (calculated from the information regarding social relations between agents) and system reputation<br />

(calculated from roles and general properties). Witness reputation is calculated based on information from other<br />

agents of the community. Neighborhood reputation is expressed based on social environment of the agent and the<br />

relations between the agent and that environment. System reputation is con<strong>si</strong>dered as objective features of the agent<br />

(for example, agent’s role in the society). Those components merge and determine a trust model based on direct<br />

knowledge and reputation.<br />

4. NetLogo Simulation<br />

Preferential attachment is frequently used in describing social, biological and technological networks and it<br />

represents the mechanism of formation models for such networks. Social networks are interaction networks, where<br />

nodes are agents and links between nodes are interactions between agents. In the evolution of social networks, an<br />

important hypothe<strong>si</strong>s is that highly connected nodes increase their connectivity faster than their less connected peers,<br />

called preferential attachment. Experiments reveal that the rate at which nodes acquire links depends on the node’s<br />

degree, offering direct quantitative support for the presence of preferential attachment.<br />

The evolving network models are mostly based on two important hypothe<strong>si</strong>s, growth and preferential<br />

attachment. The growth hypothe<strong>si</strong>s sustains that networks continuously expand through new nodes and links between<br />

the nodes, and the preferential attachment hypothe<strong>si</strong>s<br />

£.<br />

sustains that the rate with which a node with links acquire a<br />

new link is a monotonically increa<strong>si</strong>ng function of £<br />

4.1 Preferential Attachment in NetLogo<br />

This model shows a way of ari<strong>si</strong>ng networks, when there are a few hubs that have many connections, while<br />

the others have only a few. The model starts with two nodes connected by an edge. A new node is added at each step.<br />

A new node picks an existing node to connect to randomly, but there is a tendency observed: a node’s chance of<br />

being selected is directly proportional to the number of connections it already has. In our <strong>si</strong>mulations, we are going<br />

to endow agents with two attributes, “reputation” and “intelligence”.<br />

Fig. 1 a) Fig. 1 b)<br />

We can observe there are two nodes that have many connections, while the most of them have only a few<br />

(figure 1 b)) shows re<strong>si</strong>zed nodes, for clearance). Experiences have shown that the popular nodes will acquire new<br />

links faster than the other ones (figure 1 a) and figure 1 b)).<br />

4.2 Simulations<br />

The forthcoming <strong>si</strong>mulations will try to show agents’ behavior assuming that they are endowed with two<br />

attributes, reputation and intelligence. We propose a representation of reputation as a variable over the range [-1, 1]<br />

and intelligence as a variable over the range [1, 100].<br />

Figure 2 a) presents the intelligence values for the agents. The maximum intelligence value is 100 and the<br />

minimum intelligence value is 80, but the difference between them is amplified by the growing number of agents.<br />

8


Fig. 2 a)<br />

In figure 2 b) are shown the reputation values, ranging between [-1, 1].<br />

Fig. 2 b)<br />

The first agent’s intelligence is a random value<br />

between 1 and 100. Agents are going to be linked each<br />

other only if their intelligence is varying with less than<br />

10. For example, if an agent has intelligence 92, it could<br />

have connections only with agents that have intelligence<br />

between 82 and 100.<br />

We can notice that agents make links with those<br />

agents that have the closest value of intelligence. For<br />

example, if there are two agents, one with intelligence<br />

92 and the other with intelligence 95, a third agent with<br />

intelligence 87 will choose to connect to the agent with<br />

the closest intelligence, the agent with intelligence 92.<br />

Agent’s reputation is determined by the number of<br />

connections that agent has with other agents. The more<br />

connections an agent has, the reputation value is closer<br />

to 1.<br />

The first agent has frequently reputation value 1<br />

because it is the agent with the higher number of<br />

connections.<br />

Figure 2 c) shows agents endowed with the two attributes, reputation and intelligence.<br />

9


Fig 2 c)<br />

An agent prefers to connect with another agent that has a high level of reputation, but in the same time with<br />

the closest value of intelligence.<br />

5. Conclu<strong>si</strong>ons<br />

The organizational behavior field is interested in studying organizations as complex social systems. Trust is<br />

a deci<strong>si</strong>ve source of social capital within social systems. Most of the theories from this field explore individual and<br />

collective human behavior within organizations and their central activities try to identify the determinants of intraorganizational<br />

cooperation. Managing collective intelligence within an organization implies combining all tools,<br />

methods and processes that can lead to connection and cooperation among individual intelligences.<br />

Individual intelligence can not face all the problems in today’s world. To successfully deal with problems<br />

we need to develop collective intelligence as a global civilization. Collective intelligence can improve<br />

competitiveness within organizations in the context of a global market and collective performance has become a<br />

critical factor in the organization’s development. In this <strong>si</strong>tuation creating, developing and sustaining trust among<br />

members within teams is the core that leads to performance.<br />

Acknowledgement: This article is a result of the project „Doctoral Program and PhD Students in the<br />

education, research and innovation triangle”. This project is co-funded by European Social Fund through The<br />

Sectorial Operational Programme for Human Resources Development 2007-2013, coordinated by The Bucharest<br />

Academy of Economic Studies.<br />

References:<br />

Abdul-Rahman, A., Hailes, S., 2000, “Supporting Trust in Virtual Communities”, ��¤���£¤��¤�, Maui, Hawaii, pp. 8-20.<br />

Atlee, T., 2008, ���¦��¤¨¨£�¤��¤���¨¨¤��£�¤£��¤¨¨£�¤��¤�©�������£�§�¤��¨§�£��, in Tovey M. (ed.), �¢¤©�£��©�¢���¤¢�§�¡�¢¨�©��¤©�¤, Earth Intelligence Network<br />

Castelfranchi, C., Falcone, R., 1998, “Principles of Trust for MAS: Cognitive Anatomy, Social Importance, and<br />

Quantification”, ��¤��, pp. 1-8.<br />

Castelfranchi, C., Falcone, R., Marzo, F., 2007, “Cognitive Model of Trust as Relational Capital”, ��¤�¤��£��©���¢©§�£���¤�����£¤�£¤�, Honolulu, Hawaii ����¡�¢£������ �¢��¤¤�£�������¤¢©¡©££<br />

Falcone, R., ������, Castelfranchi, C., 2004, “Trust Dynamics: How Trust is influenced by direct experiences and by Trust<br />

itself”,<br />

¦��¤¢�©�£��©¨����¤¢¤��¤���<br />

New York, USA �¤¨©�£���, Gambetta, D., 2000, “�©�¡¤�¢§���¢§��¤”, in Gambetta, D. (ed.)<br />

Univer<strong>si</strong>ty<br />

��¨¨¤��£�¤<br />

of Oxford, pp. 4.<br />

§¨�£���¤��� �¢��¤¤�£�������¤�¢£¦��¤¢�©�£��©¨����¤¢¤��¤�� ¦��¤¨¨£�¤��¤<br />

�¢§�� �� �¢§����¢£�©�<br />

10 ©££��©���¢¤©££������¤¢©�£�¤


Heylighen, F., 1999, “Collective Intelligence and its Implementation on the Web: algorithms to develop a collective<br />

mental map”, , Vol.5, No.3, Springer Netherlands,<br />

pp. 1-4.<br />

Lévy, P., 2006, “Collective Intelligence, A Civilization: Towards a Method of Po<strong>si</strong>tive Interpretation”,<br />

, Vol.18, No.3-4, Springer Science ��©��©���¢��¤���©�¤�����§�£��, Luck, M., McBurney, P., Preist, C., (ed.) 2003,<br />

Agent Link<br />

Malone, T., W., 2008, “What is collective intelligence and what will we do about it?”, in Mark Tovey (ed.), �¢¤©�£��©�¢���¤¢�§�¡�¢¨�©��¤©�¤, Earth Intelligence Network<br />

��§¢�©¨������§�©�£��©¨©��<br />

Marsh, S., P., 1994, “��¢�©¨£�£���¢§��©�©����§�©�£��©¨����¤��”, PhD The<strong>si</strong>s, Department of Computing<br />

Science and Mathematics, Univer<strong>si</strong>ty of Stirling<br />

Sabater, J., Sierra, C., 2001, “REGRET: A Reputation Model for Gregarious Societies”, ¦��¤¢�©�£��©¨����¤¢¤��¤���§������§���¤���,<br />

©��¤�©�£�©¨�¢�©�£�©�£����¤�¢<br />

Montreal,<br />

¦��¤¢�©�£��©¨<br />

Quebec, Canada, pp. 1-9.<br />

Scarlat, E., (ed.) 2005, ��¤¨©¢¤©�©�©�¡�¤��¤��£¢�������£¤, Editura ASE,<br />

��§¢�©¨����¨£�£����§¨�§¢¤�©�����£¤�<br />

Bucharest ��£¤��¤��©¢©¨¨¤¨©���£��¢£�§�¤��¢��¤��£��, Szuba, T., Almulla, M., 2000, “Was Collective Intelligence before Life on Earth?”, in<br />

Springer Berlin/ Heidelberg,<br />

��¤���¤����¨��<br />

pp. 1-2.<br />

Zacharia, G., 1999,<br />

��¨¨¤��£�¤¦��¤¨¨£�¤��¤<br />

¤��©�£�����¢��¨£�¤����§�£�£¤�”, Master The<strong>si</strong>s, Massachusetts<br />

Institute of Technology<br />

Zara, O., (ed.) 2004, ©�©�£����¨¨¤��£�¤¦��¤¨¨£�¤��¤, Translated by Julie E. Johnson, M21 Editions, Paris<br />

��©�¨£���¤���¤�¤¢©�£������§�£����<br />

�¤��§¢¤���¤�£�����§�¤¢ ��¤��£¥£ ¡ �¢��¤¤�£�������¤� “��¨¨©��¢©�£�¤�¤�§�©�£��<br />

11


SHORT CRITICISM OF SOME OF THE APPROACHES OF<br />

SUSTA<strong>IN</strong>ABLE DEVELOPMENT<br />

Popescu Cătălina<br />

Academy of Economic Studies Bucharest, Romania, catalina_oana_popescu@yahoo.com £��©��©¢¤���¤�¤¢©¨£�¤�©��¢��©¨��§��¨£¤© ���¤¢� �¢§�©�¤¡��¤��£�¤��£��©���©������¤�����£�§¤���£¨¨©¢����¤¤��£¢���¤��©¨©�����£©¨��¤�������£��¨© ���£�§� �§��©£�©�¨¤�¤�¤¨���¤��£�©����¤��¤�¡�<br />

Keywords: sustainable development, critical approaches, conflict of interest, cornucopian the<strong>si</strong>s, economic<br />

development<br />

JEL Clas<strong>si</strong>fication: Q00, O1<br />

Introduction<br />

Current society, starting from the largest international forums up to a state, organisation, and, somewhat less<br />

obvious, individual level, wishes to embrace ethical goals and actions. At a higher level of understanding, this ethical<br />

dimen<strong>si</strong>on translates into the balance between the three, or, according to other interpretations, four interdependent<br />

pillars of sustainable development – economic, social, environmental, and, pos<strong>si</strong>bly, cultural. The concept of<br />

sustainable development, although apparently labeled as „noble” and „good”, is still confronted with some criticism.<br />

What’s more, despite the wide circulation of the concept, the quality of air, for instance, continues to deteriorate, this<br />

being one of the many examples of environmental deterioration through exces<strong>si</strong>ve exploitation or polution. The<br />

social pillar does not exhibit obvious improvements either.<br />

Suppose an exercise by which we would imagine an account which listed, one one <strong>si</strong>de, the measures and<br />

regulatory processes which sustain this sustainable development, and on the other <strong>si</strong>de the disparate and correlated<br />

actions which have a contrary effect to it (or otherwise put are focus on the accelerated development of one of the<br />

pillars at the base of sustainable development, frequently the economic one, without protecting or even to the<br />

detriment of at least another pillar – usually the environmental one). Despite the parade of values and stated<br />

preoccupation, in letter or in fact, at various levels by key-players or organisations with various branches of activity<br />

and fields of action, the tendency emerging from such an exercise would be of such a nature as to decrease the<br />

credibility in promises of sustainable development or at least raise questions on the effectiveness which which this<br />

goal is pursued.<br />

In long term, the gap between what we know we should be doing and what we are actuallz doing (at the<br />

highest levels) in the sense of sustainable development could have the effect of a bubble, a „speculative scheme<br />

which depends on unstable factors” (according to the definition given by the Laboratory of Cognitive Sciences at the<br />

Univer<strong>si</strong>ty of Princeton), which fundamentally contavenes the concept of „sustainability”. As in the case of any other<br />

bubble, the wager on an entity without substance grows up to the point where a comeback to normal parametres is<br />

§��¤¢��©��£�����©���¤����¤�����§��©£�©�¨¤�¤�¤¨���¤���©�¤����£¢���¢£�£�£��¢¤�¤¢�����¤©¨¨����©�§¤�©�§¢¤ ����¤����¤���©¢�§�¤��¡�£��¡¤����¢©�£��¤�� ��¤�§��£�£¤���§��¤¢�����§�¤����¤�©£¨£��£��©�¡¤¨¨©�� ¢¤¡¤��£����¤¤�¤��§©¨����¢©£��§£�£�¤�©�§¢¤����¤�¤¢����¤�����¢£�£�£�����¤���©���¤����¤��£��������¨¤�� ©����¤¢¤��¢¤¢¤¢§£¢¤�©��£�����¤¢§©¨����¨¤�£� �¡�£��©¢¤�£��£�§¨������¢���©�¤©������¤��¤¨�¤�©��£��£�¤� ©����¤¨©�£�����¢�£�©�£����¡�£���© �¤�¤¢©�¤ �¤¢�¤¢�¤¤��¤���¡����§��©�¤����¤�£��©�¢��©¨����£����¤¨ ����£�££���¡¤¤��¢©��¨©�¤�£������¤¢©��£�£�£¤�©�����¤���©���¤¢£����¢©�¤¢�©£�©��£�������¢¤©��£����©¨��¤� ���¢¤��¤¢��¤���£�©�£����¢©��£����£����¤��¢�§���£©���¤�£���¢¤�¨©�£���©�§¢©¨¢¤��§¢�¤�¡£���¤����¨��£�©¨ ��¤�£�£�£���§¢��©��¤¢�§�� ��©¨©�£���¨©��£���£���¤©�¢¤¨ £������¤�©�§¢©¨���£�©�£����¢�¤����¨�� �©� �¤�¤¨���¤���¢£��¢��¤�¤���¡¤��¤¢¤��¢¤��§�����£��¤��£�©�¤��¤����©�¨¤��¡£��©���§�������¤¢¤�¤¢¢£����<br />

�¢����£����¤�¢©���¤¢����¤¨£�¤��§���¢�£��� ��¤�£����§�©��©����©� ��¤�¡�£��£�£��¤¨�©�¢��§�� ���§�©����§���©����¤¢¤��¢¤�§�¡¤�����§�©�¤¢¢�¢©��£��©�©�£� ��¢£�©�£� £��©¨¨����£�¨¤��¤�©¢£��� �£�©¨¨ ���¤¡£�¤���¤�©�¤���§�¤�����¤¢¤¨©�£����£��¤�¡¤¤��§��©£�©�¨¤�¤�¤¨���¤��©��¤�����£��¤�¤¨���¤��� ��©¢¤�§¨�����£�¤�¤¢�£�¤¡¤¡£¨¨�¨©£��§��©£�©�¨¤�¤�¤¨���¤�����¤©�¤�¤��©¢ ©������£�¨¤��£��¨¤�¤�� ����¤��� ¡¤¨¨©��<br />

12


equired and where the gap between perception or convention, as depicted by the entity in question, and reality<br />

becomes obvious. In the case of sustainable development, the „entity” under discus<strong>si</strong>on is formed by the very<br />

concept under discus<strong>si</strong>on, or rather by the its nature, still abstact for some factors of decicion.<br />

In order to deepen the understanding of the concept of sustainable development, we seeked to argument<br />

some viewpoints regarding the purpose, the need and the obstacles which it entails.<br />

The purpose of understanding the concept of sustainable development<br />

Ferry stated that “I know that this term is obligatory but I find it also absurd, or rather so vague that it says<br />

nothing" (Ferry, 2007). However, the issue was outlined by various documents and I dare to say that the main<br />

problem is not the lack of understanding on it under he circumstances when the concept appeals to ethical principles<br />

which are widely used and much debated upon. The problem is rather the conflict with the immediate individual<br />

interests, at the level of an individual and an economic entity. The academic debates on the form may yet be an<br />

excuse for not addres<strong>si</strong>ng the substance.<br />

The purpose of pursueing the goal of sustainable development<br />

Another critique put forward by Baden, pre<strong>si</strong>dent of the Foundation for Research on Economy and the<br />

Environment, is that “In economy like in ecology, the interdependence rules applies. Isolated actions are impos<strong>si</strong>ble.<br />

A policy which is not enough carefully thought will carry along various perverse and adverse effects for the ecology<br />

as much as for the economy. Many suggestions to save our environment and to promote a model of 'sustainable<br />

development' risk indeed leading to reverse effects”. By this theory I understand that the effects generated by the<br />

concerns and measures due to approaching an issue are not necessarily the ones expected and , ultimately, “the road<br />

to hell is paved with good intentions”, namely no matter how good intended the intervention is, it can lead to<br />

inhibiting the recovery or accelerating the decline and gradation. The diametrically opposed alternative would be the<br />

complete absence of a concern became, beyond useless, a priory contrary to itself, in favour of continuing and<br />

inten<strong>si</strong>fying an economic activity characterised as “self-consuming”. Again, fear of assuming a po<strong>si</strong>tion and its<br />

derived actions looks like an excuse for avoiding an attitude. By extrapolation, it may be deduced that any action is<br />

associated with the risk of not attaining its aim and at the same time that there is not an acceptable risk level to this<br />

end, therefore it makes no sense to undertake any action. Continuing the discourse, (if yet necessary to promote such<br />

an hypothe<strong>si</strong>s) it may moot the question either of suppres<strong>si</strong>ng any type of action, including the ones involving<br />

surviving (for example food finding and eating) or of maintaining exclu<strong>si</strong>vely those kind of actions assuming<br />

immediate survival (long term survival assumes a thinking and projection process which on its turn involves a level<br />

complex enough to be subjected to the errors and limitations of human thinking, so, as any kind of complex action<br />

runs the risk of betraying its aim). So, it may be drawn the conclu<strong>si</strong>on of human being returning to primate stage and<br />

conscience repres<strong>si</strong>on. Indeed, the adverse effects pos<strong>si</strong>ble to be generated on the environment by this kind of<br />

community would be minimum but a new debate topic would be if it is worth suppres<strong>si</strong>ng conscience and culture,<br />

human civilization aiming at preserving the environment or if the two elements – natural environment and human<br />

civilisation – could not be reconciled.<br />

The purpose of the goal of sustainable development<br />

The third critique comes from the cornucopian paradigm of replacing the natural resource neces<strong>si</strong>ties with<br />

technological solutions. Hotelling, for instance, developed theories of optimal rates of resource exhaustion by which<br />

the pricing game would determine the development of an alternate technology to replace the consumed scarce<br />

resource as this scarce resource is being exhausted, and so its price increases as an effect of scarcity (Hotelling,<br />

1931). Otherwise put, the need is the one guaranteeing creativity so as to ensure permanent stock of resources or<br />

alternatives to these. Indeed, Barnett states that the technological changes are self-generating and inseparable from<br />

the circumstances generating a high demand of traditional resources and finally that there are no limitations of the<br />

economic growth related to resource rareness (Barnett, 1974). In extremis, Ausbel discon<strong>si</strong>ders the environmental<br />

conditions as having a decrea<strong>si</strong>ng relevancy for a population who will live soon under domes (Ausbel, 1991).<br />

However, the appeal to technology as an intervention of “deus ex machina” nature ( that is very appropriate for this<br />

specific <strong>si</strong>tuation) can be characterised as irrespon<strong>si</strong>ble if it is not substantiated on a plan of viable projects.<br />

Moreover, it may be con<strong>si</strong>dered as dangerous to the extent to which it allows the irrever<strong>si</strong>ble change of the living<br />

environment in an artificial one, man made and consequently vulnerable to human errors owed to previ<strong>si</strong>ons and<br />

implementation on the one hand and subject to the human control susceptible of becoming aim of the political<br />

ambitions on the other hand.<br />

13


The natural environment regulates and coordinates the evolution of species, which are seen as components<br />

to this environment with very specific roles, but can ultimately exclude them from its system. Due to a certain<br />

symmetry, humans pretend to coordinate and use the natural environment con<strong>si</strong>dered as a component of the broader<br />

spectrum of human activity and just on the line they threaten this natural environment with disappearance of some<br />

components and fundamental altering of some other ones. This game of power has sometimes been named “playing<br />

God”.<br />

The natural environment may very well exist (and I dare stress “very well”) in the utter absence of humans.<br />

In exchange, humans depend at least on some components of the natural environment. Firstly the aspect of neces<strong>si</strong>ty<br />

(independence between natural environment and humans and reverse) and then the ethical one will be treated.<br />

The legitimacy of granting to the environment an inclu<strong>si</strong>on and coordination function on the humans is<br />

justified by framing the human species as animal species depending on the environment where it was borne and<br />

developed. Humans, at the present stage of biological and technological development, cannot survive without air<br />

(oxygen implicitly), food (the sources of which, irrespective of the proces<strong>si</strong>ng degree, are also of natural kind) and<br />

water. Oppo<strong>si</strong>tely, in order that humans to assume the role God on nature, they should have the primordial capacity<br />

assumed by this “role” – that of creation – starting (at last) with creating of the means necessary to support the own<br />

life”. However, the efforts assumed by synthe<strong>si</strong><strong>si</strong>ng the fresh air, potable water and animal or vegetal food resources<br />

in the event of their large scale degradation, reduction or even disappearance, exceed the present technology<br />

development stage. If air would disappear or waters would dry mankind would disappear. The scenario is obviously<br />

exaggerated but it shows in the most striking way (if necessary) the human life dependence on the natural<br />

environment. The argument may then be shifted from existence sphere to the quality and health one.<br />

Technology does not have yet the capability to substitute nature. If humans progres<strong>si</strong>vely degrade the<br />

natural environment gambling on a cornucopian stake, they have to develop in parallel a research plan aimed at<br />

synthe<strong>si</strong><strong>si</strong>ng an environment able to support life. However, contrary to sustainability principles, the actual<br />

generation consume and pollute and transmit to the future generations only noxious consequences and the task to<br />

undertake measures, ultimately to undertake the above mentioned research. The risks of creating a human system,<br />

therefore subject to errors and omis<strong>si</strong>ons, the stake of which would be the very survival of the species survival and<br />

either the specific political implications will not be dealt with here. The question remains whether such a endeavour<br />

of substitution, even a fea<strong>si</strong>ble one, would be legitimate from the ethical viewpoint. In another words, humans’ right<br />

to adapt a planet to the unique purpose of serving their need and comfort in the strictest sense – for example to allow<br />

the extinction, due to the conditions they generate, of a species whose products they do not use.<br />

Like in the case of any other academic debate, there are also opinions fundamentally opposed to the<br />

cornucopian one which draw attention on the stringent nature of the scarcity of resources problem and on the need to<br />

implement measures of protecting then, going as far as reduction of consumtion and conditioning human wellfare on<br />

the protection of these resources. 'Vi<strong>si</strong>on' is very popular these days, as befitting the approach of the millennium. The<br />

dust-jacket of the book “Beyond growth: the Economics of sustainable Development” informs us that the author, at<br />

least, is a fully paid-up vi<strong>si</strong>onary, having been named one of a hundred 'vi<strong>si</strong>onaries who could change your life'. He<br />

has certainly been one of the pioneers of the notion that the economics profes<strong>si</strong>on has concentrated too much on the<br />

allocation of resources between competing ends without recognizing that there is a problem of the overall scale of<br />

resource use in a world limited by the fixed <strong>si</strong>ze of our host ecosystem (Daly 1996). Recycling cannot provide an<br />

escape on account of the law of entropy, a fundamental law of the phy<strong>si</strong>cal world that is often a cause of great<br />

concern or excitement among many environmental activists, but which, for practical purposes, merely means that<br />

when you have burnt a piece of coal you don't have it any more. Given the phy<strong>si</strong>cal constraints on growth we need to<br />

aim at a less resource-inten<strong>si</strong>ve life-style in the interests of 'sustainable development' as defined by Daly. His<br />

definition raises various questions, such as how long the human race is expected to survive (affecting the cumulative<br />

population for which the eco-system has to provide).<br />

Sustainable development and economic development<br />

A main idea on the “sustainable society” is found in the definition from the recent speech of Lester Brown,<br />

mostly contained in the paper “Plan B 2.0”, namely the society adjusting the economic and social system so that to<br />

maintain the natural resources and life support systems. However, as Bard noticed such prospectuses are focused on<br />

the sustainable development expressed by ,”increase of the national wealth measured by gross domestic income,<br />

value added sum” (Barde 1997) , and not on the sustainable development itself.<br />

Therefore, can the three conventional pillars of the sustainable development be regarded as being in a<br />

de<strong>si</strong>rable relation of Pareto dynamic equilibrium – where each develops without detriment (or cause contraction) to<br />

the others? John G. Clark delivered a critique on the World Commis<strong>si</strong>on for Environment and development (WCED)<br />

for “encouraging the non-sustainable idea that the economic development and economic growth would be<br />

14


compatible – or, that the economic development actually supports environment sustainability” (Clark 1995). The<br />

author’s the<strong>si</strong>s is that WCED subordinates sustainability to development, underlying the need to integrate<br />

environmental reasons with economic goals and not, for ex., economic reasons with environmental goals. Moreover,<br />

“WCED treated the sustainable development more as a mystic goal than as a concrete objective that could be reached<br />

by concrete actions”. The economic activity has the tendency to assume the main role and the “rest” to be con<strong>si</strong>dered<br />

as background more or less “decorative” form the viewpoint of conscience comfort and public image. As it was<br />

mentioned above when noticing the approaches evolution, at the beginning of the formal concerns this empha<strong>si</strong>s was<br />

obvious under the circumstances when Hirschman, Rostow and Black identified the following prerequi<strong>si</strong>tes of the<br />

sustainable development: availability of the long term development capital, stable industrial labour force,<br />

urbanisation, technological capabilities, entrepreneurship and innovation with an affinity for large scale production<br />

units and commercial agriculture (Hirchman 1958), (Rostow 1971), (Black 1966). In collateral studies, Coleman,<br />

Bendix and Huntington added to his list the democratization, bureaucratization and rationalisation of the political<br />

structures (Coleman 1960), (Bendix 1967), (Huntington 1966). According to Clark’s comments, in order to reach<br />

such prerequi<strong>si</strong>tes the elites of less developed countries would readjust the national institutions, many of them having<br />

colonial origins, in compliance with the American or European institutions image. Once democratised, these elites,<br />

with con<strong>si</strong>derable help from the developed countries, would restructure their economies so that to meet the<br />

requirements of a self-sustained economic growth. In all this action sequence, the environment is <strong>si</strong>mply the<br />

background for the valuable resources.<br />

A firmer tone, even more accu<strong>si</strong>ng, is that of Rosenberg, who joins Clark in the hypothe<strong>si</strong>s according to<br />

which “ as long as sustainable development is not a low-cost propo<strong>si</strong>tion, and also as long as the developed countries<br />

[…]are not willing to confront the staggering price tag, diplomatic resources and public and private monies will be<br />

directed toward maximizing the benefits to be derived from trade liberalization […]” (Rosenberg 1994). Rosenberg<br />

goes even further invoking, according to a phrase from the “The Economist”, “the green protectionism“: sustainable<br />

development use not as a purpose itself but as a pretext to impose terms which to serve some selfish economic goals.<br />

The problem that arises is therefore that of reconciling intra- and inter-generational interests. Erlet Carter<br />

noted that “the principles of sustainable development are widely accepted, but, given the conflicts of interests that<br />

occur over time and space, their resolution is likely to be problematic” (Carter 1995). Ted Trainer, for instance, is<br />

among those proclaiming a “healthier” economy, meaning one that is based on principles of sustainability and<br />

implicitly social justice, regarding by oppo<strong>si</strong>tion the prevailing capitalist method of production as self-destructive<br />

and inherently unjust (Trainer 1966). Trainer shows that, in fact, economic growth has harmed the world through<br />

unemployment, inequality on a large scale, social fragmentation and plundering of the environment. His critique<br />

however distincts itself from the wide current of opinions according to which, through institutional intervention, the<br />

current economic system can provide adequate protection to the environment. In exchange, the author invoques the<br />

need for radical change, rejecting the operations and principles which lye at the ba<strong>si</strong>s of both the capitalist economy<br />

and the socialist state model.<br />

There are therefore voices contesting the relevance of con<strong>si</strong>dering sustainable development; if we choose<br />

however to take it into discus<strong>si</strong>on (as we have in fact argumented above), we must face the issue of coordinating it to<br />

economic development. Again, there are other voices contesting the fundamentals of the capitalist economic model<br />

currently prevailing in western culture, voices which are strengthened by the distrust which the current cri<strong>si</strong>s has<br />

generated. If we again accept the general principles of this economic model, then it is worth analy<strong>si</strong>ng the interaction<br />

between the push for economic development and the preoccupation for sustainable development. Exemples and<br />

experiences have shown the pos<strong>si</strong>bility of a lack of coordination, or even an undermining of sustainable development<br />

from the part of that which, at least in theoretical built, wishes to be one of its components, namely economic<br />

development.<br />

In 1997, Debra Straussfogel compared the ranks of 66 countries according to GDP per capita with the<br />

respective ranks according to a compo<strong>si</strong>te index compri<strong>si</strong>ng four classes of elements: ecological (refering to the<br />

quality of the environment and the diver<strong>si</strong>ty of the habitat), human capital (<strong>si</strong>ze and structure of the population,<br />

education, health, and characteristics of the workforce), production capital (national income and its allocation, wealth<br />

and some elements of infrastructure), and finally institutional capital (Strausfogel, 1997). Finding itself among the<br />

countries con<strong>si</strong>dered for the analy<strong>si</strong>s, Romania, for instance, ranked 44th by GDP per capita in the year 1992, but<br />

31st by the compo<strong>si</strong>te index. The correlation index as calculated between the two rankings was of 0,87, indicating a<br />

strong link which leaves some room for sporadic exceptions. It comes as no surprise, for example, that it is precisely<br />

the production capital among the four elements in strongest correlation with the GDP per capita, as actually being a<br />

component of the latter. Once the strong interaction between economic and sustainable development mathematically<br />

fundamented, the debate shifts towards the direction in which the two influence one another. Coming back to<br />

Carter’s study undertaken for the restraint case of tourism, he describes a matrix in which each of the two aspects<br />

15


analyzed – the environmental one, respectively the aspect of human interests, may reach either of two outcomes as a<br />

result of a given activity – loss, respectively gain (win/loose). If by the examples illustrated, the loose/loose <strong>si</strong>tuation<br />

is generated by the motivation of misunderstood economic interest, the <strong>si</strong>tuation by which some human interest are<br />

satisfied to the detriment of the environment does not support itself beyond a short-term period. On a longer term, the<br />

environmental resource exploited will come to be exhausted or will loose its value, thus tran<strong>si</strong>tioning into a<br />

loose/loose <strong>si</strong>tuation. The exclu<strong>si</strong>ve pursuit of immediate interest, with disregard for perspective vi<strong>si</strong>on, therefore<br />

proves an unprofitable investment in the end.<br />

Conclu<strong>si</strong>ons<br />

The arguments in the first part of the paper were meant to defend the principles which stood as a base for<br />

the development of the sustainable development concept. Our purely personal opinion is that arguments such as<br />

insufficient understanding of the concept, the risc associated with a complex and large-scale initiative or lack of need<br />

for such an initiative are just as many pretexts for denying an clearly observable reality. By a suggestive metaphore,<br />

Boulding associated humans on Earth with travelors through space, who need to permanently recule their wastes in<br />

order to survive. What’s more, Hanson drew attention upon the nearly invariable tendency of organisms to extend<br />

their populations beyond the limits of the resourses of which they dipsose, at which time a self-consuming effect is<br />

triggered, and communities begin devouring life-sustaining resouces at a suicidal rate. What follows is a natural selfregulatory<br />

process, the dratatic demise of the population in question. Transpo<strong>si</strong>ng this model into human terms,<br />

industrial technologies for increa<strong>si</strong>ng the production of food per capita and the development of medicine allowed an<br />

explo<strong>si</strong>on o population beyond the natural self-regulating systems (such as the self-consuming effect anf the<br />

Malthu<strong>si</strong>an principle). Hanson did nonetheless foretell the reactivation of the self-consuming effect as a result of the<br />

explo<strong>si</strong>on of consumtion and waste.<br />

SoluŃia de compromis general acceptabilă, în acord atât cu interesele cât şi cu nevoile de justificare etică<br />

impuse de conştiinŃă, a fost formulată, în termenii săi cei mai optimişti, de Vernadsky24 în timpul celebrării victoriei<br />

AliaŃilor în 1945: „Idealurile noastre democratice sunt în ton cu procesele elementelor geologice, cu legile naturii şi<br />

cu noosfera. Aşadar putem înfrunta viitorul cu încredere. Este în mâinile noastre. Nu îi vom da drumul”. Discursurile<br />

WCED şi UN propuneau o paradigmă în care eficienŃa şi tehnologia ar produce rezultate sporite cu resurse restrânse,<br />

conştiinŃa culturală şi ecologică ar conserva biodiver<strong>si</strong>tatea, potenŃialele populaŃiei şi ale eco<strong>si</strong>stemelor ar fi<br />

armonizate, producŃia agricolă ar beneficia de pe urma redefinirii folo<strong>si</strong>rii pământului şi al politicilor naŃionale de<br />

agricultură raŃionale, factorii de mediu ar fi integraŃi integral cu deciziile de dezvoltare economică la toate nivelurile,<br />

echitatea şi democraŃia ar triumfa. Un model la limita utopiei pe care oricine ar fi mândru să şi-l însuşească şi să-l<br />

apere, o cruciadă a dreptăŃii pentru oameni şi natură.<br />

Totuşi, cea mai vehementă critică la adresa uşurinŃei de implementare a dezvoltării durabile, în acord cu cel<br />

mai mare obstacol întâlnit până acum, este conflictul de interese pe termen scurt cu dezvoltarea economică a<br />

anumitor entităŃi. Dincolo la apelul la etică trebuie în acest sens cultivată conştiinŃa, dimpotrivă, a corelaŃiei pozitive<br />

dintre dezvoltare durabilă şi dezvoltare economică pe termen mediu sau lung. Dezvoltarea economică constituie unul<br />

dintre pilonii dezvoltării durabile, dar, prin subminarea celorlalŃi, dezvoltarea economică devine nesustenabilă atât<br />

din punct de vedere etic, cât şi din punct de vedere pragmatic, în sensul în care va sfârşi într-un efect autofag.<br />

Această conştiinŃă trebuie însuşită în primul rând de forurile de decizie şi reglementare de la cel mai înalt nivel,<br />

pentru ca apoi, prin măsuri şi reglementări adecvate, să condiŃioneze dezvoltarea economică a diferitelor entităŃi de o<br />

abordare sustenabilă. Voi concluziona aşadar prin afirmaŃia că dezvoltarea durabilă este o iniŃiativă necesară şi<br />

implementabilă, dar condiŃionată de reglementări şi decizii adoptate prin atenta con<strong>si</strong>derare a unui orizont de timp<br />

mediu şi lung, începând de la forurile cele mai înalte până la responsabilitatea individuală.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education<br />

research and innovation triangle”. This project is co funded by European Social Fund through<br />

The Sectorial Operational Programme for Human Resources Development 2007-2013,<br />

coordinated by The Bucharest Academy of Economic Studies.<br />

References<br />

16


�©�§¢¤, Ausbel J, 1991, “Does Climate Still Matter?”, vol. 350, pp 649 – 652<br />

Baden John, “Political Economz of Sustainable Development”,<br />

Barde ¡�����£¢§¤�, Jean-Philippe, 1997, “The Environment: Are Economic instruments really effective?”,<br />

vol. 2519, pp 26-31<br />

Barnett HJ, 1974, “Economic growth and the quality of the environment are compatible”, ¢£¤¥¦§¨¦¥©�¦©, vol. 5, pp 137-<br />

147<br />

Black C, 1966, ��©�§���¥¦�£��£�©��¥���¥£���¨���©¥��£����©��¥��£�§, Harper & Row, New York<br />

Brown Lester,<br />

¦��¦<br />

�©�£��©�¨©�§��¤¢��¢¤��©��©�£�£¨£�©�£��£��¢�§�¨¤, 2006, Earth Policy Institute,<br />

Washington DC, Available at the Earth Policy Institute<br />

Carter Erlet, 1995, “Environmental Contradictions in Sustainable Tourism”, ��¤�¤��¢©��£�©¨��§¢�©¨, vol. 161,<br />

No1, pp 21 – 28<br />

Clark G. John, 1995, “Economic Development versus Sustainable Societies: Reflections upon the Actors in a Crucial<br />

Contest”,<br />

�¢��¨<br />

��¤�©�£��,<br />

�¤�<br />

vol. 26, pp. 225-248 ��¨£�£������¤�¤�¤¨��£���¢¤©, Coleman GA Almond, 1960, Princeton Univer<strong>si</strong>ty Press, Princeton<br />

Daly Herman E., 1996, �©§£����£�����¦£�£�¥¦���©¦��£�¨����¥���¤©�©�©¤£��©��, Beacon Press, Boston,<br />

Ferry Luc, 2007, “Protecting the Human Environment against<br />

�¨©������<br />

Itself”, ���¤�, pp. 75 – 79<br />

Gladwin N. Thomas, Kennellz J. James, Krause Tara-Shelomith, 1995, “Shifting Paradigms for Sustainable<br />

Development: Implications for Management Theory and Research”, ©�©�¤�¤���¤�£¤¡, vol. 20,<br />

©���<br />

no 4, pp. 875 – 907<br />

Hanson JA, 1977, “Towards an ecology-based economic philisophy”, ���£¢���¤��©¨����¤¢�©�£��, vol. 4, pp 3-10<br />

Hirschman AO., 1958, ��©¨����©�§£��¦£�£�¥¦�©�©¤£��©��, Zale Univer<strong>si</strong>ty Press, New Haven<br />

Hotelling H, 1931, “The Economy of Exhaustible Resources”, �£����¤£�¢£¤¥�¥¦�¤�¦£�£�§, vol. 39, pp 137-157<br />

Huntington SP, 1966, “Political Modernization: America vs. Europe”, ¡�¢¨���¨£�£��, vol. 18, pp 378 – 414<br />

Rosenberg Robin L., 1994, “Trade and the Environment: Economic Development versus Sustainable Development”, ��§¢�©¨��¦��¤¢©�¤¢£�©���§�£¤�©��¡�¢¨����©£¢�, vol. 36, pp 129-56<br />

Rostow WW., 1971, ¨���©�£��¦£�£�¥¦��£���, Cambridge Univer<strong>si</strong>ty Press, London<br />

Straussfogel Debra, 1997, “Redefining Development as Humane and Sustainable”,<br />

�¤�§¤�¤��¤§�<br />

�¤��¢©��¤¢�, Taylor and Francis Ltd., vol. 87, pp 280 – 305<br />

���§©¨�¤�£¤¡�����¨��<br />

��¤�¤¤���¢�§��©�¤��©¨��©��¤, Trainer Ted,<br />

��¤��©�¤�<br />

1996, Oxford Univer<strong>si</strong>ty Press,<br />

Oxford<br />

Verdansky WI, 1945, “The biosphere and the noosphere”, ,<br />

��<br />

vol. 33, pp 1-12<br />

��¤¢£�©���£¤��£�� ��¡©¢��©�§��©£�©�¨¤������ ���©¨������£©�£������¤¢£�©�<br />

17


US<strong>IN</strong>G NEURONAL NETWORKS AND SUPPORT VECTOR<br />

MACH<strong>IN</strong>ES FOR ADAPT<strong>IN</strong>G COMPANIES’ <strong>IN</strong>SOLVENCY<br />

PREDICTION MODELS TO GLOBAL CRISIS<br />

Stoenescu (Cimpoeru) Smaranda<br />

Faculty of Cybernetics, Statistics and Economic Informatics<br />

ASE, Bucharest, Romania<br />

smarandacimpoeru@yahoo.com<br />

Abstract �¢¡�©¨©§¤��¨��©��¤��©��¢¡��©�����¨¡�����¥����¥¤¢¥¦¤¨¢¤§�¥�¡¡���¥¦¤�©�¥�¤��¤©¢�� ��¤¨���¨¥¡¤©�¥�¤�¢¡�¤©�¤¨¡�¡��¤����¨��§����¡�©��©��¡����¥¦��¥��¤¡���¡�©�¨¢������©��� ¡¢¡£¤¢¥¦¢¤¤§¤¨©§¤�����¡�£¤�¨��¢¤§�¨¥�¡��¡§¤��¦©£¤©¥¥¢©¨¥¤§�¡¥�¡�¢¤�¤©¢¨¦��¥¤¢¤�¥<br />

Keywords: insolvency prediction, neural networks, Support Vector Machines, Credit risk,<br />

Parametric and non-<br />

Parametric\clas<strong>si</strong>fication techniques, Bankruptcy.<br />

¥¦¤�¤�¨��¤�¥���¦��¦©��¤¨¡�¤©�©������¤���£���¥¦¤�©¨¥¥¦©¥�©��������©�¤§¡�¨¢¤§�¥¡¢ ¥¢��¥��¥¦¤§¤�¥¡¢��©����¥�¥¡�������¦��¡����©¥�¡����¤¨¤�¥�¥�§�¤�¡�¤�¥��©¥����¢¡�©����¥�¡� §¤�©��¥�¡§¤��¦©£¤�¦¡��¥¦©¥¥¦¤�¤�¥�¤¢�¡¢�©�¨¤��©¨¦�¤£¤§���¢¥���¨�©���¥¤����¤�¨¤ �¤¥¦¡§����¤��©¨¦��¤�¤©¢����¥¤¨¦����¤�¥¦©¥©�¥¡�©¥�¨©���¤�¥¢©¨¥��¡��¤§�¤�¢¡�©§©¥©�¤¥ ©�§¨¡��¥¢�¨¥�¡§¤�¢¤�¢¤�¤�¥©¥�¡��¥¡¤���©���¥��¦¤©��¡�¥¦���©�¤¢��¥¡��¥¢¡§�¨¤¥¦¤ �¤¨¦©����¡��¤�¢©��¤¥�¡¢��©�§����¡¢¥£¤¨¥¡¢�©¨¦��¤�©��©¥¥¤¢�¢¤¨¡���¥�¡��¤¥¦¡§�� �©¨¤¥¦¤�¢¡��¤�¡�¥¦¤¨¢¤§�¥�¡¢¥¦��¤��¡�¨��¤�¥���¦¤¥¦¤¢�¥��©�¡�¥¥¦¤¤���¥����¡¢¥¡�¡��¡¡¢<br />

����¥�£©¢�©��¤�¤�¤¨¥�¡����¨¡���¤¨¥�������©�¨�©���¢¡�©�����¥�¨�¨��¤¢�¤¥�¨����©¨���¡�� �¢��¨���¤�©�§��¤�¤�¤�¥���¤�¢¡�¡�¤�©��¡�©§���¥����©��¢��¥¨��¢¤§�¨¥�¡��¡§¤���¡¢��©�� ©�§�¤§���¤�¥¤¢�¢��¤����¡�©��©¥¡¨�¢¢¤�¥¤¨¡�¡��¨¨¡�¥¤�¥� �¢�¥���¥¦��©§���¥���¢¤��¤¢�¥¡ �§¤�¥�����¢¤�¤£©�¥£©¢�©��¤�¥¦©¥�¡¢�������©�¨�©�¨¢����¨¡�§�¥�¡���¥¦¤�¤�¥¢©������©�¤��¤ ¦�����¦¥¥¦¤���¡¢¥©�¨¤¡�¤���¥�¢©¥�¡�©�§�¡��¥�£¤�¡¢����¨©��¥©����¥�¤����©��¡¨¡���§¤¢ ¥¦¤¨¡¢¢¤�©¥�¡���¤¥�¤¤�¨¡��©��¤�©�§¥¦¤�¢©¨¥�£�¥���¤�§� ¥¡�¤¥¦¤¢��¥¦¢¤�©¢�©��¤¢¤���¥�©¨¦�¤£¤§��¥¦¤�¤¥¤¨¦����¤���¡¢¤¡£¤¢��¤©�©���¤�©��¡�<br />

JELClas<strong>si</strong>fication:C14,G33<br />

Introduction<br />

Banks rely on credit and confidence in the debtor's ability to pay debts. Face to face with the<br />

pressure from the market and regulations, banks build their confidence on the ba<strong>si</strong>s of statistical<br />

tools to constrcut models ]n order to predict firms’ bankruptcy known as Rating and Scoring<br />

Models. Rating a company is defined as an estimate of the financial <strong>si</strong>tuation and the likelihood<br />

that a company becomes bankrupt in a certain period of time. "The overall objective of credit<br />

18


ating prediction is to biuld models that can extract knowledge of credit risk evaluation form past<br />

observation and to apply it to evaluate credit risk of companies(...)" (Huang et al., 2003, pg 544).<br />

Applying statistical models in corporate bankruptcy has become popular with the application of<br />

discriminant analy<strong>si</strong>s of Altman in 1968 and the introduction of Logit models with evidence from<br />

Martin and Ohlson in 1977 and 1980. The deci<strong>si</strong>on element in these models is the Score linear<br />

function, a hyperplane in multidimen<strong>si</strong>onal space that separates the bankrupt firms of the<br />

“surviving” ones. Company's score is a value function. Unlike the discriminant analy<strong>si</strong>s, Probit<br />

and Logit techniques conver the score directly into the probability of default by a mappingThe<br />

disadvantage is the "forced" linearity of the mapping that can distort results. The latest methods<br />

for clas<strong>si</strong>fying firms into "solvable" and "insolvable are neural networks and Support Vector<br />

Machines, known as SVM (non-parametric techniques for transforming scoring in probability of<br />

default). Many studies, including that of Kim (1993) compare the approach based on neural<br />

networks with linear regres<strong>si</strong>on analy<strong>si</strong>s and discriminant analy<strong>si</strong>s. We obtain that neural<br />

networks give better results than any other method in terms of clas<strong>si</strong>fication accuracy.<br />

In this paper we propose a brief foray into the clas<strong>si</strong>cal models based on analy<strong>si</strong>s of discriminant,<br />

then switch to the specific methods of clas<strong>si</strong>fication based on artificial intelligence techniques,<br />

which we will give a bigger space, <strong>si</strong>nce they gave higher accuracy rates than clas<strong>si</strong>cal statistical<br />

methods (discriminant analy<strong>si</strong>s, logit, probit). In bankruptcy prediction models, two major<br />

problems have raised: the accuracy of prediction and the explanatory power of models.<br />

Regarding the statistical methods it was concluded that <strong>si</strong>mple functions based on historical<br />

values and public, available data can be used as a first, very good approximation for the complex<br />

process of correct clas<strong>si</strong>fication in the two classes<br />

( solvent and insolvent companies). In brief, we will explain the neural networks algorthm and<br />

that of the SVM (topic that is not sufficient represented in Romanian literature compare to its<br />

many applications). We will present ways of selecting variables, financial ratios that characterize<br />

a company’s <strong>si</strong>tuation and that needs to provide a valuable set of information on its future<br />

development.<br />

The subject is of great <strong>si</strong>gnificance today, given the economic cri<strong>si</strong>s the world economy is<br />

facing. Policy banks in recent years of development was to create money through debt, creating a<br />

"speculative bubble" that eventually broke, leading to a sense of panic among the banks that have<br />

realized the importance of their customers’ creditworthiness. We thus explain the need to find the<br />

most preferment models that can provide banks a "clean" portfolio of customers. �¢���¤�¥<br />

1. Insolvency prediction models<br />

Interest in insolvency prediction has long been confined to academics, with most of the published<br />

material restricted to bu<strong>si</strong>ness and accounting journals specializing in esoteric and complicated<br />

subjects. A pos<strong>si</strong>ble reason why insolvency prediction models have not gained greater use in the<br />

bu<strong>si</strong>ness community is because it has been difficult to calculate the results<br />

In the last time, these models have gained even more ground, given the global economic cri<strong>si</strong>s<br />

and the importance for lending institutions to predict as correct as pos<strong>si</strong>ble the trustworthiness<br />

of their clients. We will present very briefly, as a result-form, three of the bankruptcy prediction<br />

models that were most common in the analy<strong>si</strong>s and constituted the starting point of most models.<br />

However, all developers of prediction models warn that the technique should be con<strong>si</strong>dered as<br />

19


just another tool of the analyst and that it is not intended to replace experienced and informed<br />

personal evaluation. Perhaps the best use of any of these models is as a "filter" to identify<br />

companies requiring further review or to establish a trend for a company over a number of years.<br />

If, for example, the trend for a company over a number of years is downward then that company<br />

has problems, that if caught in time, could be corrected to allow the company to survive.<br />

Altman model (USA,1968)<br />

Edward Altman is con<strong>si</strong>dered the dean of insolvency predictors. He was the first person to<br />

successfully use step-wise multiple discriminate analy<strong>si</strong>s to develop a prediction model with a<br />

high degree of accuracy. 22 financial ratios were tested in developing the Altman Model, that is<br />

the first result was a formula with 22 functions. The function that contributed the least to<br />

discriminating between the failed and successful companies was dropped and the statistical<br />

software was run again. This was repeated over and over each time dropping the ratio which least<br />

contributed to discriminating between the failed and successful companies. In the case of the<br />

Altman model, five functions remained. U<strong>si</strong>ng the sample of 66 companies, 33 failed and 33<br />

successful, Altman's model achieved an accuracy rate of 95.0%. Altman's model takes the<br />

following form:<br />

Z = 1.2A +1.4 B +3.3 C +0.6 D 0.999 E<br />

(1)<br />

If Z


81% more than one year prior to bankruptcy.<br />

Blasztck System(Canada, 1984)<br />

This is the only bu<strong>si</strong>ness failure prediction method outlined here that was not developed u<strong>si</strong>ng<br />

multiple discriminate analy<strong>si</strong>s. This system was developed by William Blasztk in 1984. The<br />

essence of the system is that the financial ratios for the company to be evaluated are calculated,<br />

weighted and then compared with ratios for average companies in that same industry. One of this<br />

method's strengths is that it does compare the company being evaluated with companies in the<br />

same industry<br />

2. Neural Networks<br />

Self-training machines is a separate branch of artificial intelligence. By automatic<br />

learning we analyze systems able to improve their performance with sets of training data.<br />

However, systems with artificial intelligence have limited pos<strong>si</strong>bilities for learning or even not at<br />

all. In general, the necessary knowledge is programmed within them, so that if the system<br />

contains an error it will not be able to correct it by itself, no matter how many times you run this<br />

program. Experience does not lead, unfortunately, to improved system performance, the<br />

algorithms are not automatically generated, new solutions can not be generated by analogy with<br />

the old ones or by discovering. Thus, systems with artificial intelligence are deductive systems,<br />

which can draw conclu<strong>si</strong>ons from knowledge within them or supplied, but can not themselves<br />

generate or acquire new knowledge. The following paragraphs summarize the key concepts in the<br />

field of artificial intelligence that will help us understand the logic of Neural Networks of<br />

Support Vector Machines.<br />

Learning and knowledge representation<br />

In learning a domain, a system contains many predefined concepts, structures,<br />

knowledge representation, heuristic rules and restrictions. We will review the two ba<strong>si</strong>c types of<br />

learning: supervised and unsupervised. In the case of supervised training, the network is<br />

submitted a set of training examples. Training example is a pair con<strong>si</strong>sting of an input-vector and<br />

the de<strong>si</strong>red/correct output. When we apply a network input vector, we calculate the network<br />

output and compare it with the output vector that we want to achieve. The difference between the<br />

latter and what we get is the error. Network weights are amended by an algorithm which tends to<br />

minimize this errors. The training vectors are applied sequentially, adjusting the corresponding<br />

weights until the total error associated with the whole training set reaches an acceptable value.<br />

This is how the network works through supervised learning. However, even if widespread, this<br />

type of training has been criticized as not logical form biological point of view, con<strong>si</strong>dering the<br />

idea that it is difficult to conceive the existence of a mechanism in brain that can compare the<br />

outputs de<strong>si</strong>red with the real onea, to then back-propagate throughout the networks’ neurons the<br />

corrections made. The issue that is raised is where do the de<strong>si</strong>red shapes come out from.<br />

However, it was discovered a self-organization form of the brain, from early stages of its<br />

development. This self-organization can not be explained by a supervised learning mechanism.<br />

Unsupervised Learning, on the other hand, provides a more plau<strong>si</strong>ble model for learning for<br />

biological systems.<br />

In a model of unsupervised learning the adjustment of weights is not based on<br />

21


comparing responses with predetermined ideal. The training set con<strong>si</strong>sts of input vectors. Without<br />

the correct answers being known (which supervised learning was called the "de<strong>si</strong>red output"), the<br />

comparison base to assess the errors, such models lead to the construction of entry groups, forms<br />

<strong>si</strong>milar property that we can call "self-organization”, which in clas<strong>si</strong>fication theory is equivalent<br />

to clustering. The logic of the network for this type of training is as follows: we applying two<br />

input vectors that are sufficiently <strong>si</strong>milar will generate the same form or output vector. Thus,<br />

when the network is presented a vector from a certain class, it will generate a specific output<br />

vector, with the difference from the type of instruction presented earlier that the answer a class of<br />

input vectors produces can not be determined before the end of training.<br />

In the specific type of network that we will apply in solving the problem of firms’<br />

insolvency prediction we use the supervised learning because we know in advance the two<br />

classes that the firms can be grouped in, ie the type of response which we expect. Of course, the<br />

problem can be treated also in terms of unsupervised learning. By selecting correct entryvariables<br />

variables , we obtain a separation, a self-organizing system of firms, in the two classes<br />

de<strong>si</strong>red.<br />

Neuronal calculus assumes, in addition to learning, another fundamental concept:<br />

knowledge representation, concept that involves the introduction of a method of recording what<br />

was learned. In conexionists patterns, as those reported in the paper, there is not a representation<br />

system separate from the learning one. Knowledge representation con<strong>si</strong>sts of a network, the<br />

connection weights and semantic interpretations attached to neurons. Applied in the context in<br />

which we will study the neural networks, we can identify a particular neuron with the bankruptcy<br />

for the firm. Activation 1 of the neuron shows firm bankruptcy , activation -1 shows the absence<br />

of bankruptcy and 0 the lack of information on the presence or absence of bankruptcy.<br />

General principles of neuronal calculus<br />

Neural modeling goal is to develop training systems that can operate in various fields, starting<br />

from a small amount of initial knowledge. These systems are exactly neural networks, systems<br />

with self-organization or, as we saw above, connexionsts systems. In fact, such a system con<strong>si</strong>sts<br />

of a network of interconnected elements, neuron like, performing <strong>si</strong>mple logic functions.<br />

Learning is achieved by changing the inten<strong>si</strong>ty of connection between elements, by changing the<br />

weights associated with these connections. Initial knowledge is synonymous with the initial<br />

configuration of the system, ie attributes, characteristics of objects. A separate section of the<br />

paper will be devoted to the choice of input variables, ie the attributes, features of objects which<br />

must provide the information about the type of object con<strong>si</strong>dered.<br />

2.1 Logic and a general pattern of neural networks<br />

A brief definition of a neural network is that of set of proces<strong>si</strong>ng elements (neurons, cognitive<br />

units or nodes of the network) highly interconnected. Con<strong>si</strong>dering a network with neurons,<br />

interconnected through a lot of weights or synaptic cognitions, each neuron with a number of<br />

inputs and a output, where inputs represent <strong>si</strong>gnals coming from other neurons or from the<br />

out<strong>si</strong>de world. Each neuron is characterized by three main elements: inputs - real<br />

numbers, the second element: synaptic weights associated with each input, so the number of all is<br />

also , marked with , also real numbers that weighted the input <strong>si</strong>gnal and the third<br />

element is the output, denoted by .<br />

�<br />

22


About the synaptic weights, if , then the synaptic weight is exciter, and if , we have<br />

an inhibitory weight. Given these elements, for each neuron we calculate its activation or product<br />

vector between input vector and the weight vector :<br />

In one of the clas<strong>si</strong>cal models of neural network, McCulloch-Pitts, each neuron is<br />

characterized by a threshold of excitement, t. Output neuron i, , takes a specific value,<br />

depending on the comparison with the total activation threshold t. For ease of writing , the<br />

threshold may be added, as input value 1 and t share, as a new term representing of the amount<br />

representing total activation. In other words, we complete the weighting vector with the value t<br />

and we add to the input vector a new component, 1. In fact, the output vector is a function value<br />

of the activation, including the threshold t:<br />

where .<br />

Shape function f depends on the model of neural networks studied. It is also called neuronal<br />

function, or output function of neuron activation, and oftenly non-linear neural functions are<br />

choose to work with. The most commonly used functions are: the threshold function associated<br />

with the McCulloch-Pitts model, the Signum function,thethres hold linear function, the <strong>si</strong>gmoid<br />

function.<br />

Of these, the linear threshold function and the <strong>si</strong>gmoidal function have a continuous codomenia<br />

interval (0.1), and not just the values 0 and 1. A <strong>si</strong>gmoidal function is defined in the following<br />

way:<br />

Training the network<br />

We con<strong>si</strong>der the neural network model presented above. Entries are represented as<br />

vectors, and many of these vectors represent the input vectors. The goal of a neural network is to<br />

transform a specific configuration entry in an output configuration. The output may correspond to<br />

an action realised by the network, such as a control problem. In this paper, we study the<br />

application of neural networks in problem of clas<strong>si</strong>fication. In general, the output can be any<br />

transformation of the input space, so the functioning of the network is the result of a projection, a<br />

transformation of the input vectors space into the output vector space, type of projection seen in<br />

the techniques of multidimen<strong>si</strong>onal data analy<strong>si</strong>s.<br />

By training the network we mean a method to built such an application or projection. In essence,<br />

training assumes that the network is provided enough examples of pairs of entry. With these<br />

examples, the network adapts its synaptic weights and thus it is forced to generalize an input<br />

application.<br />

23


In the clas<strong>si</strong>fication problem, the forms are submitted to the clas<strong>si</strong>fier that must clas<strong>si</strong>fy<br />

them in a preset lot of classes or categories. The learning process is part of the supervised<br />

techniques, ie the network is submitted various forms with their correct clas<strong>si</strong>fication. In our case,<br />

there are two categories of clas<strong>si</strong>fication: solvent and insolvent companies. So that the network<br />

works, we need a number of examples, usually it is con<strong>si</strong>dered an equal number of firms in each<br />

category. The weights between neurons and between the layers of neurons are then adjusted until<br />

the network is trained and it is able to correctly clas<strong>si</strong>fy objects (companies), different from those<br />

which were presented during training.<br />

2.2 Perceptron algorithm<br />

Even if with many limitations, the perceptron is a ba<strong>si</strong>c network which has aroused much interest<br />

because of its ability to learn to recognize <strong>si</strong>mple shapes. Being representative for a large range of<br />

training algorithms, we decided to show in more detail this algorithm, although it is the most<br />

<strong>si</strong>mple of a very large number of algorithms that have been developed over time, in order to<br />

correct the limits of the earlier ones. In other words, the perceptron model is the bottom from<br />

which arose all other neural networks. It should also be noted that these algorithms are suitable<br />

for problems of clas<strong>si</strong>fication and are u<strong>si</strong>ng supervised learning mechanism.<br />

The perceptron with a <strong>si</strong>ngle layer, although the <strong>si</strong>mplest neural network, is able to decide<br />

if a vector (a shape, an object) input belongs to one of the two training classes, denoted C1 and<br />

C2. We have a <strong>si</strong>ngle neuron with inputs . As explained above, the total neuron<br />

activation is calculated, taking into account the threshold value, t. The advantage of placing the<br />

threshold, t, as weight in defining neuron elements is very useful: the training algorithm can in<br />

this way shape also the threshold value together with the other weights. Assume that the<br />

perceptron output is given by the rule:<br />

where the vector is weight vector, separation vector or solution vector and the vector<br />

�has<br />

components.<br />

Equation is a hyperplane equation that separates the input vectors into two deci<strong>si</strong>on<br />

regions. Input vectors in the po<strong>si</strong>tive hyperplane correspond to class C1 (in our case this is the<br />

solvable firms class), and those located in the negative hyperplane correspond to class C2<br />

(insolvent firms). The separation hyperplane is an indetermination region, because we can not tell<br />

in which classes are the vectors belonging to it. ¡ � �<br />

For ease of adnotations, we make a <strong>si</strong>gn normalization of input vectors, with:<br />

So the hyperplane is a separation hyperplane for C1 and C2 if and only if we have the<br />

inequality: . If for two classes such a hyperplane exists, then the two classes<br />

are called linearly separable.<br />

Connection weights and the threshold, component of vector w, are adjusted through a <strong>si</strong>mple<br />

training algorithm, the perceptron algorithm. After applying this algorithm, we obtain a weight<br />

vector that separates the two classes. The procedure of training the perceptron is nothing but an<br />

24


iterative method to optimize a criterion function. The objective function chosen is the sum of<br />

distances form the points erroneously clas<strong>si</strong>fied to the hyperplane determined by the weight<br />

vector w.<br />

Next, we detail the calculation of the criterion or objective function. The set of training con<strong>si</strong>sts<br />

of pairs , where is the correct answer (expected) for the input of the<br />

network. Clas<strong>si</strong>fication error for a wrong clas<strong>si</strong>fied vector, , is the distance from this vector to<br />

hyperplane , , given the hyperplane equation. So, the criterion fnction will<br />

be the sum of errors that we want to minimize:<br />

where is the set of points incorrectly clas<strong>si</strong>fied by the weight vector w. ¡���<br />

To minimize this function we are u<strong>si</strong>ng a gradient type method. Criterion function value in step k<br />

of the gradient method will be:<br />

� where is the set of wrongly clas<strong>si</strong>fied points of vector . Let us now refer to the method<br />

of minimization of gradient. This is an iterative method of constructing a set of vectors<br />

,, where the vector is obtained from the vector of step as follows:<br />

In this formula is a po<strong>si</strong>tive number representing the <strong>si</strong>ze of movement towards of the<br />

weight vector in the direction given by , called direction of descent. In such methods, the<br />

direction of descent is con<strong>si</strong>dered the antigradient of the function to be minimized:<br />

¨ For convenience, at every step is more convenient to con<strong>si</strong>der all points of the training set and not<br />

just those wrongly clas<strong>si</strong>fied. However, the vector is amended only for those items<br />

incorrectly clas<strong>si</strong>fied by the weight vector . Taking , a po<strong>si</strong>tive constant (rate of<br />

training of the network), the rule of correction becomes:<br />

The algorithm itself is conducted as follows: at the first step we initializes the weights and the<br />

threshold value. We then choose the constant c, usually a po<strong>si</strong>tive value and less than one. The<br />

perceptron learning algorithm compares the output produced by the network with the class of the<br />

input vector. In case of an incorrect clas<strong>si</strong>fication, the weight vector is changed. If not, it remains<br />

unchanged. If at a certain number of consecutive steps there is not a change in the weight vector,<br />

then all the input vectors (in essence, examples given to the network) are correctly clas<strong>si</strong>fied by<br />

the weight vector of the last step of the algorithm. At this time, the network is trained and able to<br />

correctly clas<strong>si</strong>fy any unknown vector.<br />

25


The multi-layer perceptron<br />

Given the very <strong>si</strong>mple topology of the network, which provides space divi<strong>si</strong>on in just two<br />

semiplanes, there are many limitations of the <strong>si</strong>ngle layer perceptron. Even for <strong>si</strong>mple problems is<br />

preferable to use a network with a more complex architecture. A solution in this regard is the<br />

introduction of several layers of neurons between input neurons and output. Layers located<br />

between the first and last level of the network (between the layer containing the input and the<br />

layer containing the outputs) are called hidden layers. If a network can not solve a problem,<br />

sometimes it is sufficient to expand the number of neurons in the network or introduce one or<br />

more hidden layers. Perceptrons with multiple hidden layers can solve different problems: a<br />

perceptron with one layer and one output can only generate deci<strong>si</strong>on regions in the form of<br />

semiplane (as we saw above); a two-layer perceptron can form convex areas of deci<strong>si</strong>on (pos<strong>si</strong>bly<br />

infinite), obtained by the intersection of the semiplanes generated by each neuron in the first<br />

layer. Each neuron in the hidden layer acts as a standard perceptron and generates a separation<br />

hyperplane. A neuron in the second hidden layer generates a more complicated deci<strong>si</strong>on region<br />

by u<strong>si</strong>ng the semiplanes obtained by the neurons in the first layer.<br />

A clas<strong>si</strong>cal algorithm for training multilayer perceptronului was proposed in 1987 by Widrow.<br />

This algorithm uses the "principle of the lowest disturbance", which involves changing weights<br />

of neurons whose response is less vague. Starting from the input field to the output, we slightly<br />

modify the weights of nodes whose activation is nearest to zero, so that adjustment weights will<br />

cause a small reduction in error output. Changes stop when the minimum error is achieved or an<br />

acceptable value of the error. Often the weights are adjusted u<strong>si</strong>ng a training scheme based on the<br />

method of back propagation. This kind of procedures back propagated through the entire<br />

network an error representing the difference between de<strong>si</strong>red outputs and observed ones.<br />

3. SVM<br />

Many new techniques / computational methods and machine-learning generalize the idea of<br />

estimating statistical parameters. The method was introduced by Vapnik and is a non-linear<br />

statistical technique that in many applications (optical character recognition, medical diagno<strong>si</strong>s)<br />

proved to have a high accuracy. The technique is based on a flexible clas<strong>si</strong>fying function<br />

controlled only by adjusting some parameters. The solution offered is stable, <strong>si</strong>nce it changes<br />

only slightly to changes in the data, for the methodology is based on the convex optimization<br />

problem. Support vectors represent a way of building a clas<strong>si</strong>fication N-dimen<strong>si</strong>onal hyperplane,<br />

which optimally separates the items into two classes. Thus, the separation of solvent firms and<br />

insolvent ones is done so that the distance between the two classes is maximised, while incorrect<br />

clas<strong>si</strong>fications are penalized proportional to the distance to the class to which they really belong<br />

to. Models based on support vectors are very <strong>si</strong>milar to neural networks. In fact, SVM u<strong>si</strong>ng<br />

kernel <strong>si</strong>gmoidal functions are equivalent to a perceptron neural network with two layers. In<br />

literature specific to SVM models a predictor variable is called an attribute, and a transformed<br />

attribute used to define the hyperplane is called a feature. The process of choo<strong>si</strong>ng the most<br />

suggestive representation is called the selection of characteristics. A set of characteristics that<br />

describe an object is called vector. Thus, the purpose of modeling with support vectors is to find<br />

an optimal hyperplane to separate clusters of objects so that objects of a class to be <strong>si</strong>tuated on<br />

one <strong>si</strong>de of the hyperplane and the objects in the other class on the other <strong>si</strong>de of the hyperplane.<br />

26


Vectors near the hyperplane, who actually provide the separation condition are the support<br />

vectors. Advantage over other techniques lies in clas<strong>si</strong>fication by modeling non-linear separating<br />

surfaces. For a better understanding of the method, let’s look at Figure 1.<br />

Margi<br />

n<br />

Support<br />

Vectors<br />

Assume we wish to perform a clas<strong>si</strong>fication, and our data has a categorical target variable with two categories. Also<br />

assume that there are two predictor variables with continuous values. If we plot the data points u<strong>si</strong>ng the value of one<br />

predictor on the X axis and the other on the Y axis we might end up with an image such as shown above. One<br />

category of the target variable is represented by rectangles while the other category is represented by ovals. In this<br />

idealized example, the cases with one category are in the lower left corner and the cases with the other category are<br />

in the upper right corner; the cases are completely separated. The SVM analy<strong>si</strong>s attempts to find a 1-dimen<strong>si</strong>onal<br />

hyperplane (i.e. a line) that separates the cases based on their target categories. The question is which line is better,<br />

and how do we define the optimal line. The dashed lines drawn parallel to the separating line mark the distance<br />

between the dividing line and the closest vectors to the line. The distance between the dashed lines is called the �©¢�£�. The vectors (points) that constrain the width of the margin are the �§���¢��¤���¢�. Figure 1 illustrates this. If<br />

all analyses con<strong>si</strong>sted of two-category target variables with two predictor variables, and the cluster of points could be<br />

divided by a straight line, life would be easy. Unfortunately, this is not generally the case, so SVM must deal with<br />

more than two predictor variables, separating the points with non-linear curves, handling the cases where clusters<br />

cannot be completely separated, and handling clas<strong>si</strong>fications with more than two categories. The <strong>si</strong>mplest way to<br />

divide two groups is with a straight line, flat plane or an N-dimen<strong>si</strong>onal hyperplane. But what if the points are<br />

separated by a nonlinear region such as shown below (Figure 2)? In this case we need a nonlinear dividing line.<br />

to<br />

���¢¤¡��¦¤�¤�©¢©¥�¡�¡�¡��¤¨¥���¥¡¥�¡¨�©��¤���¥¦����¡¢¥£¤¨¥¡¢�<br />

Rather than fitting nonlinear curves to the data, SVM handles this by u<strong>si</strong>ng a £¤¢�¤¨�§���£��<br />

map the data into a<br />

different space where a hyperplane can be used to do the separation. The kernel function may transform the data into<br />

a higher dimen<strong>si</strong>onal space to make it pos<strong>si</strong>ble to perform the separation. Figure 2 illustrates this very well.<br />

27


C1<br />

C2<br />

4. Selection of input variables �¤�©¢©��¤¨�©��¤� �¡����©�¤¢�¤����¨¥�¡��¡¢¥¦¤�¢¡�¤¨¥�¡�¡�¡��¤¨¥���©��©¨¤��¥¦�¡�����¤©¢�� ���¢¤<br />

The conclu<strong>si</strong>on that we draw on the accuracy of the model is based on widely accepted criteria:<br />

the accuracy rate (used as a criterion for model selection), but also alpha and beta errors.<br />

Accuracy rate shows what percent of companies were correctly clas<strong>si</strong>fied correctly by the<br />

proposed model. The alpha error is the percentage of insolvent companies between the solvent<br />

ones and the Beta error is the percentage of solvent companies between insolvent ones. A method<br />

of clas<strong>si</strong>fication has a greater power , if for a given alpha error , results a smaller beta error.<br />

Since it is practically impos<strong>si</strong>ble to try all combinations of variables to choose one that yields<br />

overall the best AR, we need to apply a selection procedure. We may apply a backward variable<br />

selection procedure (BSP) or a forward selection procedure (FSP) . The BSP starts with the full<br />

model which includes all variables. At the first step one of the variables is consecutively<br />

excluded and the AR of each reduced model is computed. The model that has the highest AR will<br />

be examined at the second step when one more variable is consecutively excluded and ARs are<br />

compared. The procedure continues until a univariate model is selected by reducing a bivariate<br />

model. The FSP starts with the selection of a univariate model and continues until all variables<br />

are included. At each step the variable is kept whose addition to the model produced the highest<br />

AR. In the clas<strong>si</strong>fication that we propose, the input variables refer to financial ratios,<br />

profitability, liquidity, investments, leverage, growth, etc.<br />

4.1 Suggestions for adapting the models to the new economic <strong>si</strong>tuation<br />

In this paragraph we introduce some ideas for adapting the models that we presented to the new<br />

economic context. The biggest problem raised in applying the current models is that they are<br />

based on historical data in order to forecast whether a firm will or will not become bankrupt in a<br />

specific time horizon. Relevance of historical data at this point may be zero, especially in the case<br />

of construction companies where the spectacular growth of the industry, was followed by an<br />

unexpected decline. Therefore, we can not draw relevant conclu<strong>si</strong>ons having in mind the financial<br />

Φ<br />

C2<br />

C1<br />

28


statements of a year or two ago. We propose in this case an amendament of profitability ratios<br />

with a certain percentage, depending on the industry in which the firm operates and in line with<br />

results obtained by triggering the economic cri<strong>si</strong>s. This will solve two problems: the nonrelevance<br />

of historical data and incoroporating in the model the trend analy<strong>si</strong>s of the industry.<br />

But not only profitability has to suffer.<br />

Companies with low capital input and the low shareholder contribution may be between the most<br />

affected. Selling an asset that is not used in operational activity may be an elegant solution to<br />

overcome problems of liquidity on the short term. However, when the asset base is very low, big<br />

problems occur. Particular attention should be paid to these ratios: Equity / Total Assets and<br />

Equity + Shareholders Contribution / Total Assets). Always bear in mind the working capital, by<br />

reporting it to the turnover, the total sales. If working capital is negative, there is a <strong>si</strong>gn of an<br />

unbalanced company, an alarm <strong>si</strong>gnal is immediately fired because this can lead very quickly to<br />

the company’s insolvency. Debts to banks or to suppliers that exceed a certain number of days<br />

are elements that can trigger firm bankruptcy, given the existing legal framework. We believe<br />

that one should include an indicator that reflects the hang debts over 60 days (over the entities<br />

listed above) in total debts.<br />

Conclu<strong>si</strong>ons<br />

In the present paper we tried to present the newest and most advanced techniques for prediction<br />

of insolvency of a company. As support Hardle, Moro and Schäfer (2007, pg 11), SVM technique<br />

has the greatest power to identify the solvent companies, which means that banks will grant loans<br />

with less risk due to better separation of solvent companies and insolvent ones. We have<br />

presented in detail neural network technology as it constitutes the starting point for SVM. A<br />

neural network works by the following principle: there are several layers of nodes (input node<br />

layer, output nodes layer and hidden nodes layer). The network is Enabled from the input layer<br />

through the hidden layer to the output layer. Initially, the network has a set of random weights,<br />

then they are adjusted each time a pair of input-output is processed. Each pair is processed in two<br />

stages: step "forward" and a step backward. The weights are updated to stabilize the network<br />

when the network is con<strong>si</strong>dered to be trained and any input vector will be correctly clas<strong>si</strong>fied.<br />

Techniques based on Artificial Intelligence are those that gave the best results.<br />

However, giving the current economic context, some changed are to be made over this models.<br />

They relate to the input variables (input vectors) that are selected and not to the logic of<br />

clas<strong>si</strong>fication itself, which remains the same. Suggestions of choo<strong>si</strong>ng input variables to better<br />

reflect the impact of the cri<strong>si</strong>s on companies are provided in the last section of the paper.<br />

The subject is of major importance in the economy, credit must be made with caution in any<br />

period, whether of boom or reces<strong>si</strong>on. Caution should not mean stopping loan. Economic growth<br />

means investments which are largely supported by credit. Here's a feedback loop that gives us a<br />

perspective on the importance crediting and knowing the creditworthiness of the client and the<br />

adequate forecasts on their activities.<br />

Bibliography<br />

29


1. Altman E., 1968, „Financial ratios, discriminant analy<strong>si</strong>s and the prediction of corporate<br />

bankruptcy”, pg. 589 – 609.<br />

2. Dumitrescu, D., Hariton C., 1996, “ReŃele neuronale: teorie şi aplicaŃii”, Ed. Teora, Bucureşti.<br />

3. Fan., A., Palaniswami M., 2000, „Selecting bankruptcy predictors u<strong>si</strong>ng a support vector machine<br />

approach”,<br />

4. Hardle W.K., Moro R.A., Schafer D., 2007, „Estimating Probabilities of Default with Support<br />

Vector Machines”, lucrarea trimisa la<br />

5. Huang Z., Chen H., Hsu C.-J., Chen W.-H., Wu S., 2004, „Credit Rating analy<strong>si</strong>s with support<br />

vector machines and neural networks: a market comparative study”, ��¤����, pg. 543 –<br />

558.<br />

6. Kim, J. W, 1993, „Expert system for bond rating: a comparative analy<strong>si</strong>s of statistical, rule-based<br />

and neural<br />

��¤��§¢�©¨���£�©��¤�<br />

network ��¤����, pg.167-171. ����§��£���¤�¤©¢��, 7. Ohlson, J., 1980, “Financial ratios and the probabilistic prediction of Bankruptcy” ,<br />

pg. 109–131.<br />

8. Ruxanda, Gh., 2001, „Analiza datelor”, Ed. ASE, Bucureşti<br />

9. Widrow, B., Rumelhart, D.E., Lehr M.A., 1994, „Neural networks: applications in industrz,<br />

bu<strong>si</strong>ness, and science”, ��,<br />

�¢��¤¤�£�������¤¦��¤¢�©�£�©¨��£������¤¢¤��¤���¤§¢©¨�¤�¡�¢£��<br />

pg 93 – 105.<br />

10. Wilson R.L, Sharda S.R., 1994,„Bankruptcy prediction u<strong>si</strong>ng neural networks”, Deci<strong>si</strong>on Support<br />

Systems 11, pg. 545-557.<br />

��§¢�©¨�� �¤�£�£���§���¢�� ��¤��§¢�©¨���©�££��©���£�©��¤�<br />

����§�£�©�£�������¤�� systems”����¤¢��<br />

30


DATA M<strong>IN</strong><strong>IN</strong>G, THE PROCESS OF TAK<strong>IN</strong>G DECISIONS AND<br />

THE ECONOMIC CRISIS<br />

Ana Maria Mihaela Tudorache<br />

PhD candidate, Academy of Economic Studies, Bucharest, Romania,<br />

tudorache_ana_maria@yahoo.com<br />

Abstract ¤©¢���§�£�¤��¤��©�¤§�¤���¡¤¢�§¨����§�¤¢����£����¢�§����¨§�¤����©�©�§��©� �§�¤¢�©¢£¤���©��¤¢�©�©���¢��§�¤�©¢£¤�¢¤�¤©¢��¢¤��¢���©¨���§��¢¤��¢�£��£��������£�¤¢¤����¤�©�© �£�£��������£�§�§�£����©�£���£�����§�¤¢�¢��¤��£����¡¤¢��£�£���¢©�¤�©����©�£��£�©¨����¡©¢¤©¢¤ ��¢�©�<br />

Key words: data mining, cluster analy<strong>si</strong>s, deci<strong>si</strong>on strategy, economic cri<strong>si</strong>s, data analy<strong>si</strong>s, k-means algorithm £���¤����¤����¤�����£��¢£�£�� �¢¤�¤���¤¡©¨��¢£�������©�©�£�£��©����¤£¢§�£¨£� £���¢�©�£���¢��©�©�©�©�¤���£�§��¤¢��©��£���¢��¤���©��¤����¤¡�©�����¨£�©�¤��¦���¤�©�¤¢¦¡£¨¨ �£��¤� £���¨�¤�¤��¢©��£�� �£���©�©�£�£��§�§©¨¨ ©��§�¤�§¨�¤�����©�©©�©¨ £��¢¤©�£����¤©��§¢©� �¢©�©�£�©¨¨<br />

Introduction<br />

Humans have been manually extracting information from data for centuries, but the increa<strong>si</strong>ng volume of<br />

data in modern times has called for more automatic approaches. As data sets and the information extracted from<br />

them has grown in <strong>si</strong>ze and complexity, direct hands-on data analy<strong>si</strong>s has increa<strong>si</strong>ngly been supplemented and<br />

augmented with indirect, automatic data proces<strong>si</strong>ng u<strong>si</strong>ng more complex and sophisticated tools, methods and<br />

models. The proliferation, ubiquity and increa<strong>si</strong>ng power of computer technology has aided data collection,<br />

proces<strong>si</strong>ng, management and storage. However, the captured data needs to be converted into information and<br />

knowledge to become useful. Data mining is the process of u<strong>si</strong>ng computing power to apply methodologies,<br />

including new techniques for knowledge discovery, to data.<br />

Data mining aims to discover so far unknown knowledge in large datasets. The most important step thereby<br />

is the tran<strong>si</strong>tion from subsymbolic to symbolic knowledge. Data mining can be defined as the inspection of a large<br />

dataset with the aim of knowledge discovery. Knowledge discovery is the discovery a new knowledge. Central issue<br />

of data mining is the tran<strong>si</strong>tion from data to knowledge. Symbolically represented knowledge, such data mining is<br />

the representation of facts in a formal language such that an interpreter with competence to process symbol can<br />

utilize this knowledge. Then human beings can be able to read, understand and evaluate this knowledge.<br />

31


Data mining can be done in the following<br />

steps (see figure 1):<br />

- inspection of the dataset<br />

- construction of clas<strong>si</strong>fiers<br />

- knowledge conver<strong>si</strong>on and<br />

- validation<br />

Most previous studies have concentrated on<br />

showing binary-valued transaction data. However,<br />

transaction data in real-world applications usually<br />

con<strong>si</strong>st of quantitative values, so de<strong>si</strong>gning a datamining<br />

algorithm able to deal with quantitative data<br />

presents a challenge to workers in this research field.<br />

The k-means algorithm<br />

The k-means algorithm is a <strong>si</strong>mple iterative method to partition a given dataset into a user specified the<br />

number of clusters, £. In statistics and machine learning, k-means clustering is a method of cluster analy<strong>si</strong>s which<br />

aims to partition n observations into k clusters in which each observation belongs to the cluster with the nearest<br />

mean.<br />

The k-means algorithm is an algorithm to as<strong>si</strong>gn K centers to represent the clustering of N points (K


with different starting conditions. It has been shown that there exist certain point sets on which k-means takes super-<br />

2<br />

Ω(<br />

)<br />

polynomial time: to converge, but these point sets do not seem to arise in practice.<br />

The k-means clustering algorithm is commonly used in computer vi<strong>si</strong>on as a form of image segmentation.<br />

The results of the segmentation are used to aid border detection and object recognition. In this context, the standard<br />

Euclidean distance is usually insufficient in forming the clusters. Instead, a weighted distance measure utilizing pixel<br />

coordinates, RGB pixel color and/or inten<strong>si</strong>ty, and image texture is commonly used.<br />

There are a lot of variations of k-mean algorithm:<br />

- The expectation-maximization algorithm (EM algorithm) maintains probabilistic as<strong>si</strong>gnments to clusters,<br />

instead of deterministic as<strong>si</strong>gnments.<br />

- k - means++ seeks to choose better starting clusters.<br />

- The filtering algorithm uses kd-trees to speed up each k-means step.<br />

- Some methods attempt to speed up each k-means step u<strong>si</strong>ng corsets or the triangle inequality.<br />

- Escape local optima by swapping points between clusters.<br />

Process of taking deci<strong>si</strong>ons in bu<strong>si</strong>nesses and the economic cri<strong>si</strong>s<br />

Bu<strong>si</strong>ness knowledge, the extraction of rules and their use in the deci<strong>si</strong>on process allow us to move from the<br />

analytical phase to the production of a deci<strong>si</strong>on engine. Once the model has been chosen and tested with a data set,<br />

the clas<strong>si</strong>fication rule can be generalized. For example, we will be able to distinguish which customers will be more<br />

profitable or to calibrate differentiated commercial policies for different target consumer groups, thereby increa<strong>si</strong>ng<br />

the profits of the company.<br />

Having seen the benefits we can get from data mining, it is crucial to implement the process correctly in<br />

order to exploit it to its full potential. The inclu<strong>si</strong>on of the data mining process in the company organisation must be<br />

done gradually, setting out realistic aims and looking at the results along the way. The final aim is for data mining to<br />

be fully integrated with the other activities that are used to support company deci<strong>si</strong>ons. This process of integration<br />

can be divided into four phases:<br />

• Strategic phase. In this first phase we study the bu<strong>si</strong>ness procedures in order to identify where data mining<br />

could be more beneficial. The results at the end of this phase are the definition of the bu<strong>si</strong>ness objectives for a pilot<br />

data mining project and the definition of criteria to evaluate the project itself.<br />

• Training phase. This phase allows us to evaluate the data mining activity more carefully. A pilot project is<br />

set up and the results are assessed u<strong>si</strong>ng the objectives and the criteria established in the previous phase. A<br />

fundamental aspect of the implementation of a data mining procedure is the choice of the pilot project. It must be<br />

easy to use but also important enough to create interest.<br />

• Creation phase. If the po<strong>si</strong>tive evaluation of the pilot project results in implementing a complete data<br />

mining system it will then be necessary to establish a detailed plan to reorganise the bu<strong>si</strong>ness procedure in order to<br />

include the data mining activity. More specifically, it will be necessary to reorganise the bu<strong>si</strong>ness database with the<br />

pos<strong>si</strong>ble creation of a data warehouse; to develop the previous data mining prototype until we have an initial<br />

operational ver<strong>si</strong>on and to allocate personnel and time to follow the project.<br />

• Migration phase. At this stage all we need to do is to prepare the organization appropriately so that the data<br />

mining process can be successfully integrated. This means teaching likely users the potential of the new system and<br />

increa<strong>si</strong>ng their trust in the benefits that the system will bring to the company. This means constantly evaluating (and<br />

communicating) the results obtained from the data mining process.<br />

If we want to give a diagno<strong>si</strong>s of a company we have to calculate a lot of rates between the two po<strong>si</strong>tions of<br />

the balance sheet and/or the result account. Theoretical, and practical too, we can compute a lot of rates. For<br />

example:<br />

a. rates of financial structure;<br />

b. rates of liquidity and treasury - are rates of financial structure too but they express the potential of<br />

company for paying depts. on the short term;<br />

c. profitability rates which are computed by u<strong>si</strong>ng elements from the result account.<br />

In the paper I made a clas<strong>si</strong>fication of 15 companies, depending of the next economic-financial rates,<br />

computing from balance sheets:<br />

I1: depts./social capital I5:depts./assets<br />

I2: income/assets I6: the growth assets rate<br />

I3: gross profit/assets I7: net profit/income<br />

I4: social capital/income<br />

The algorithm used to analyze and diagnostic firms or company through financial indicators is based on:<br />

33


� Grouping those firms in unitary classes based on seven indicators. For this thing we will use an hierarchical<br />

aggregate algorithm.<br />

a. Eigenvalues that offers informations about fitting quality are represented by specific falues of<br />

correlation matrix.<br />

b. Factor Score Coefficients offers informations about principal axis.<br />

� Grouping of those seven financial indicators in homogeneous classes. The start point is the primary data<br />

matrix, and then we calculate Euclidian distances between matrix columns.<br />

� Based on scores matrix from SPSS output we find two indicators with high scores. With this two indicators<br />

we can catalogue the studied firms based on scoring values we obtain.<br />

Figure 2 The dendogram of sample of 15 companies from electrical sector<br />

From the SPSS output dendogram results that we can form many classes depending on its ‘cut’. If the<br />

‘cut’ is between 15 and 20 we can form 3 classes: (12,15,14); (9,10,3,1,7) and (2,8,4,5,11,13,6). The most convenient<br />

<strong>si</strong>tuation is when the ‘cut’ is <strong>si</strong>tuated between 20 and 25, when we can form 2 classes: (14,15,12,9,10,3,1,7) and<br />

(2,8,4,5,11,13) because this is the purpose of the analy<strong>si</strong>s.<br />

For analy<strong>si</strong>s we take two indicators: I3 (gross income/total asset) and I4 (registered capital/ turnover). If<br />

a company has a good value for I3 and a bad value for I4 then this firm is has a good profitability, otherwise this firm<br />

is not going to well form financial point of view.<br />

The I4 indicator being aggregated by divi<strong>si</strong>on of gross income at total assets, shows if a firm has profit.<br />

If this ratio is grater this means that the company is doing very well. The I3 indicator aggregated by divi<strong>si</strong>on of<br />

registered capital at turnover, shows if a firm has loses or not. If this ratio is smaller the status of the company is<br />

good and if this ratio is grater the firm will enter in bankrupt.<br />

Conclu<strong>si</strong>on<br />

Bu<strong>si</strong>nesses employing data mining quickly see a return on investment, but also they recognize that the<br />

number of predictive models can quickly become very large. Rather than one model to predict which customers will<br />

churn, a bu<strong>si</strong>ness could build a separate model for each region and customer type. Then instead of sending an offer to<br />

all people that are likely to churn, it may only want to send offers to customers that will likely take to offer. And<br />

finally, it may also want to determine which customers are going to be profitable over a window of time and only<br />

send the offers to those that are likely to be profitable. In order to maintain this quantity of models, they need to<br />

manage model ver<strong>si</strong>ons and move to automated data mining.<br />

Data mining is the process of sorting through large amounts of data and picking out relevant information. It<br />

is usually used by bu<strong>si</strong>ness intelligence organizations, and financial analysts, but is increa<strong>si</strong>ngly being used in the<br />

sciences to extract information from the enormous data sets generated by modern experimental and observational<br />

methods. It has been described as "the nontrivial extraction of implicit, previously unknown, and potentially useful<br />

information from data"and "the science of extracting useful information from large data sets or databases." Data<br />

mining in relation to enterprise resource planning is the statistical and logical analy<strong>si</strong>s of large sets of transaction<br />

data, looking for patterns that can aid deci<strong>si</strong>on making.<br />

Acknowledgments<br />

34


This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation<br />

triangle”. This project is co funded by European Social Fund through The Sectorial Operational Programme for<br />

Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

References<br />

Arthur, D.; Vas<strong>si</strong>lvitskii, S. (2006). "How Slow is the k-means Method?". Proceedings of the 2006 Sympo<strong>si</strong>um on<br />

Computational Geometry (SoCG)<br />

Elkan, C. (2003). "U<strong>si</strong>ng the triangle inequality to accelerate k-means". Proceedings of the Twentieth International<br />

Conference on Machine Learning (ICML)<br />

Frahling, G.; Sohler, C. (2006). "A fast k-means implementation u<strong>si</strong>ng coresets". Proceedings of the twenty-second<br />

annual sympo<strong>si</strong>um on Computational geometry (SoCG)<br />

Giudici, P, Figini, S (2009). Applied Data Mining for Bu<strong>si</strong>ness and Industry, 2nd Edition, ISBN: 978-0-470-05886-2<br />

Hartigan, J. A.; Wong, M. A. (1979). "Algorithm AS 136: A K-Means Clustering Algorithm". Applied Statistics 28<br />

(1): 100–108. JSTOR: 2346830<br />

Kantardzic, Mehmed (2003). Data Mining: Concepts, Models, Methods, and Algorithms. John Wiley & Sons. ISBN<br />

0471228524<br />

Kanungo, T.; Mount, D. M.; Netanyahu, N. S.; Piatko, C. D.; Silverman, R.; Wu, A. Y. (2002). "An efficient kmeans<br />

clustering algorithm: Analy<strong>si</strong>s and implementation". IEEE Trans. Pattern Analy<strong>si</strong>s and Machine Intelligence<br />

MacKay, David (2003). "Chapter 20. An Example Inference Task: Clustering". Information Theory, Inference<br />

Learning Algorithms. Cambridge Univer<strong>si</strong>ty Press. pp. 284–292. MR2012999. ISBN 0-521-64298-1.<br />

Shapiro, Linda G. & Stockman, George C. (2001). Computer Vi<strong>si</strong>on. Upper Saddle River, NJ: Prentice Hall.<br />

Tudorache, A.M.M (2008), “Techniques of analy<strong>si</strong>s and diagnostics of the companies on the ba<strong>si</strong>s of financial<br />

index”, Journal of Information Systems & Operations Managements, no 2, ISSN: 1843-4711<br />

Tudorache, A.M.M (2008), “Data mining and the process of taking deci<strong>si</strong>ons in e-bu<strong>si</strong>ness”, Romanian Economic<br />

and Bu<strong>si</strong>ness Review – Vol. 3, No. 4, 2008, ISSN: 1842 – 2497, http://www.rebe.rau.ro/REBE%203%204.pdf<br />

Ultsch, A (1987). Control for Knowledge-based Information Retrieval, Verlag der Fachvereine, Zürich<br />

35


TREASURY ACCOUNT<strong>IN</strong>G – THE KEY <strong>IN</strong> THE CRISIS<br />

PERIOD<br />

Baban Cristina - Lucia<br />

PhD Student Academy of Economic Studies Bucharest<br />

Adresse: Bucharest , Romania<br />

E-mail: cristina_baban@yahoo.com<br />

Abstract: ��¤�¨��©¨£�©�£���¢��¤��©��¤��¢¤�¤¨ �£�£��¤�¢©�¤�£���¤�¢£�£��£�©��£©¨�¤¢£��� ��¡¡¤©¢¤¡£��¤��¤���©�¤�����£�¢¤�¤��£���¢��¤����©�£�� ���£��¤��¤¨£¤��©��¢����¤�¤�£��£���� ¡¤©¢¤¨£�£��£�©¡�¢¨���£��¤¢�£�§�¤¡�£��£�©��¤��¤��<br />

Key words: accounting, cash, liquidity, cri<strong>si</strong>s, financial <strong>si</strong>tuation<br />

��©�¢¤�¤��¨ ¤��¤�����£���¢¤��¤��� ¤©¢��¢����¤�¢¤©��¤�¢¤��£���¢��������©���©¢�¤��¢�� ����¡¢£¤¢¥¢¢¦§¨§©���£��¦�¢��©¥¢�¦�¢¥��¢¢�©§©�¦��¤©�¢¥¥¦¥����¦�����¦�¥¦§�¢§¥¦��¦¥ ¨¦�¢§����¢��£�¢¤¥©�£��¦©§¥��©���¦§�¢¥�¦§¨�¦��©��¤¢£��£¥���¤¢£¥�¤��¦§¥����©�£¦§¥ �¦�¢��£�¦�£��£¤�¢��¤¢£�¢¥�£�¢¨©©�¥£���¦¥¦�¦©§¥�¢���£��¤¢£�¢���¢�¤¢�¦¥¢¥�©¤��¢�¦§£§�¦£� �¢��¦§¢���¦¥�¢�¢§�£�¢¥�£¤�¢��¤©�����¦��£¥£��¢��¦§¨£���©�§�¤¦¢¥©���¢�©¤��£��¦§¨¥©�© ��¢¦¤¢�©§©�¦�£��¤©��¢�¥��¢¤¢¥���¥©���¦¥�¤¢¥¢§��¤¦¥¦¥� ��¤�¤��§¢<br />

�©§�¦�¦©§¥¦¥£§¦��©¤�£§�¤¢��¢¥��©¤£�©��£§�£§�¢�©§©��� ��¦���£�¢¦§�©�©§¥¦�¢¤£�¦©§��¢�©¥¥¦�¦�¦��©�¦§�¤©���¦§¨¥©�¢§¢�£��©�§�¥ �¥�§��¢�¦�£���£§�£§£���¦�£����¦���£�¢��¤¢¥¥��¢¦§���¢§�¢¥©�£��©�¢¤£�¦©§¥��£�¦§�©��¢¥ �£¥��¤£§¥�¢¤��§�£����£�¦¥�©¤£§¦��¤©�¦§¨©���¢�£¥���©���£�¢�¢§��¥��¦�¦��� ��¥©����¨©¦§¨�©�¤¢¥¢§���¢¥¦��£�¦©§©���©�©��£§¦¢¥�¤©��©�£§¦£�¤©��¦��¢¤¢§� �¦§�¥©�£��¦�¦�¦¢¥��¢���£¦§¦§¨��¢�¥¢���§¢¥¥©��£¥�£��©�§�¦§¨£��¢��©��¢£��¤�£�¥©§¢� �¢�£�¥¢¦�¢��¤¢¥¥��¢�¤¢£�¤¦��§¢¥¥�©�£�¦¤�£§�§£�¦©§£�¢�©§©��� ��¦¥£¤�¦��¢¤¢¥¢£¤��¦¥�¤�¦§¨�©�¤¢¥¢§���£��£�¦§¨£¥�¤©§¨�£¥�¥¦��£�¦©§¦§¥���<br />

JEL Clas<strong>si</strong>fication: M40; N10;<br />

Introduction<br />

Starting with the eighteen century, we passed periodically some economic declines. Once appeared these<br />

moments, were named panic and when those were frequently had appeared other names: depres<strong>si</strong>on, economicfinancial<br />

crises or reces<strong>si</strong>on.<br />

The Great Depres<strong>si</strong>on started in 1929 and end at different times from 1930s to 1940s and it was the most<br />

important economic depres<strong>si</strong>on on the last century, now u<strong>si</strong>ng it as an example of how the world's economy may fall.<br />

The USA economy decline was the main factor that pushed the downturns to other countries, and adding to<br />

the internal weaknesses of each country made conditions worse.<br />

The biggest economic cri<strong>si</strong>s from 1929 had negative consequences also for Europe, South<br />

America, Australia, Africa, or A<strong>si</strong>a.<br />

36


This period of decline had influenced also the politically aspects all over the world, by<br />

abandoning of clas<strong>si</strong>c economic liberal approaches and leading the way to neo-liberalism, or<br />

extremism.<br />

Even if there is <strong>si</strong>militude that makes it to be compared with that one, we must say that<br />

the present economical conditions in such process of globalization make it not having the<br />

consequences of that time.<br />

One reason is given by the richness of global economy, which allows all countries not to get the<br />

figures of that time: regarding the unemployment, industrial activity, and all sectors.<br />

So, depres<strong>si</strong>on is a necessary phase by which the market economy may bloom and liquidates the economic<br />

mistake, and reestablishes some proportions between consumption and investment.<br />

In this context the accounting process doesn’t make any exception. I will start from the<br />

premise that the cash <strong>si</strong>tuation must be presented more complex as a solution to express the<br />

continuity of a company’s activity.<br />

So we are propo<strong>si</strong>ng that for this statement to base the accounting records. ��¢ £�£§�¢��¢¢�£§�¡¤©�¦�£§�¢©¥¥���©�§�£ ��¦¥¥���¦�¦¢§���£��©¤��¢�£¥���©���£�¢�¢§��©�¥¢¤¢¥¦��£���©§��¦§�©¤�£�¦©§�¤©�<br />

For this issue we suggest an increa<strong>si</strong>ng of the Accounting Plan by adding some new<br />

analytics and synthetics. Also, it will be presented this statement for two big companies from<br />

Romania that are developing their activity in different markets, analyzing this aspect in decline<br />

period.<br />

How can be treasury accounting – a key – in a cri<strong>si</strong>s period?<br />

Regarding this economic evolution, the accounting aspect doesn’t make any exception of<br />

according more attention to the financial record. The main request in such conditions is having a<br />

strong cash <strong>si</strong>tuation. So, by practicing cash accounting in the meantime with an accrual one is a<br />

backup for depres<strong>si</strong>on periods.<br />

In such conditions, there is a determinate period of “waiting” when people are waiting for<br />

see which is the company’s behavior, firms are waiting to see which the governmental solutions<br />

are and the institutional is trying to be in accordance with the international rules as a result of the<br />

globalization process.<br />

Now, we are living another moment of economic decline from October 2008. In the last<br />

few months it is demonstrated that in such moment u<strong>si</strong>ng just the accrual is not a solution<br />

because cash is that express the financial power of a firm.<br />

Like on the 29’s, now, the main reasons of getting depres<strong>si</strong>on were represented by the<br />

capital market stock exchange and real estate that touched mountainous figures, driving to an<br />

inexistent richness of the companies and global economy.<br />

Also, regarding this presentation we mustn’t ignore the accounting aspects.<br />

It is already known that the engagement accounting express only the present incomes and<br />

expenses which are engaged for the moment and not the cash in-outflow, which are paid or<br />

collected.<br />

Because de cash <strong>si</strong>tuation is an important issue for a company, I try to purpose another<br />

way of recording the treasury operations.<br />

37


This represents to construct some temporal accounts – like those of incomings and<br />

expenses which could be closed through the permanent treasury account. This solution is almost<br />

the same with the Profit and loss account reasoning.<br />

So the increa<strong>si</strong>ng and decrea<strong>si</strong>ng of the economic advantages will not appear directly in<br />

the balance sheet account. It will be collected and paid u<strong>si</strong>ng the seasonal accounts (groups<br />

5.1.xxx and 5.2.xxx). So, these accounts must be clas<strong>si</strong>fied depending on the nature of activity<br />

(operating, investing and financing). Even if is complicate as profit and loss account (with<br />

incoming and expenses accounts – 6 th and 7 th classes), this general cash account must be closed<br />

by transferring all analytical accounts.<br />

Generally talking it is used a systematic recording because we are interested on the cash<br />

flow nature (paying the providers or dividends etc), and also the nature of element that is<br />

involved (cash in hand, or banking accounts, etc.).<br />

So, all cash in/out - flows should be first of all collected in or paid from those temporal<br />

accounts that will be after that closed by general cash account which going to express a final<br />

value of treasury but also all information regarding the activities that generated it.<br />

So, the 5 th classes that express cash and banking accounts may be divided into 2<br />

synthetics groups: 5.1.xxx - Cash inflows and 5.2.xxx - Cash outflows and those must be split<br />

into 3 activities each of one in following analytics:<br />

5.1.1. / 5.2.1. Operating activities<br />

5.1.2. / 5.2.2. Investing activities and<br />

5.1.3. / 5.2.3. Financing activities<br />

So the accounts of inflows will function as an assets account and will start by debiting it,<br />

and the accounts of outflows will function as a liabilities (pas<strong>si</strong>ve) account and will start by<br />

crediting it.<br />

Those two synthetics groups will be divided in analytical accounts according to the<br />

activity.<br />

We must mention that these accounts will behavior like the income and expense ones,<br />

that’s will be closed through a general account of cash given by 5.0.x – Cash and banking<br />

accounts – from the assets accounts - on the last day of a determinate period.<br />

Also each of these accounts may be split into treasury in hand – cash inflows and<br />

outflows or banking accounts and other way of expres<strong>si</strong>ng cash (in paper form)<br />

For example:<br />

401.1 = 5.2.1.1 (paying the provider/manufacturer) (1)<br />

5.1.1.1 = 411.1 (cash in from a customer) (2)<br />

So, in the end of the period (month), the final value will be:<br />

5.2.1.1 = 501 (3) and 501 = 5.1.1.1 (4)<br />

For a good understanding let’s take a look over the next figure which expresses the<br />

structure of General Cash Account:<br />

Figure 1 – General Cash Account Form<br />

38


Classes 5 th –<br />

Cash and<br />

banking<br />

accounts<br />

Cash Inflows –<br />

Assets<br />

Cash Outflows –<br />

Liabilities<br />

Operating<br />

activities<br />

Financing<br />

activities<br />

Investing<br />

activities<br />

Operating<br />

activities<br />

Financing<br />

activities<br />

Investing<br />

activities<br />

Cash inflows – treasury in hand<br />

Banking inflows/other forms<br />

Cash inflows – treasury in hand<br />

Banking inflows/other forms<br />

Cash inflows – treasury in hand<br />

Banking inflows/other forms<br />

Cash outflows – treasury in hand<br />

Banking outflows/other forms<br />

Cash outflows – treasury in hand<br />

Banking outflows/other forms<br />

Cash outflows – treasury in hand<br />

Banking outflows/other forms<br />

So, the General Cash Account will be just like the Profit and loss account.<br />

The main aspect of this intention is that it makes the cash flow statements to be based on<br />

the accounting records not only on the information from the Balance sheet and Profit and Loss<br />

Account.<br />

The limit of the Cash flow statement (now) is also given by the <strong>si</strong>mplistic form of<br />

exposure, being present just some values without any additional information (that may be use it<br />

by implementing this kind of recording).<br />

According more attention to the cash <strong>si</strong>tuation doesn’t mean to ignore the accruals<br />

because it allows us to know which are the future collects and payments from the past and present<br />

revenues and expenses.<br />

In these circumstances (a strong cash <strong>si</strong>tuation) it doesn’t mean that a depres<strong>si</strong>on will not<br />

appear but its consequences may be decreased.<br />

Now, we may appreciate that the Cash flow Statement it is ba<strong>si</strong>ng on the information<br />

resulted from the Balance Sheet and Profit and Loss Account without any own recording. So, the<br />

treasury level may be determinate (for the moment) in a re<strong>si</strong>dual manner by starting from those<br />

two statements.<br />

Also it is remarkable that this <strong>si</strong>tuation has more an economic – financial vi<strong>si</strong>on and not<br />

an accounting one.<br />

That’s why a recommendation is that all operations that use cash to be recorded also in<br />

accounting process, even if this will involve an increa<strong>si</strong>ng number of accounts with some<br />

39


synthetics and analytical for these three kinds of activities especially in the companies which<br />

have an important and continually cash transfer or have a variable treasury for small periods.<br />

So, the only limit or disadvantage is represented by this increa<strong>si</strong>ng of accounting plan and<br />

also of the accounting process in a company by u<strong>si</strong>ng other some accounts. But this is the only<br />

way of evaluating correctly the cash <strong>si</strong>tuation first of all in a cri<strong>si</strong>s period (and not only), when<br />

the true richness is expressed by the treasury <strong>si</strong>tuation.<br />

Cash Flow – from the theory and practice<br />

For a good understanding we are going to analyze the Cash Flow Statement of 2 big<br />

companies from Romania which are developing their activity in different areas. We are talking<br />

about: SC Automobile Craiova SA and SC Rompetrol Well Services SA.<br />

The study will be presented for the period 2007 – 2008 following to expose which is the<br />

impact of the cri<strong>si</strong>s for every market in which those companies are active: automobile market and<br />

earth oil market.<br />

SC Automobile Craiova SA is the biggest Romanian auto producer and starting from<br />

September 1999 it is part of the French Renault Group. Its main activity is to produce and<br />

commerce automobile, spare parts, machines and other installations for auto industry.<br />

If we study the financial statements from 2007 – 2008 and analyze only Balance Sheet or<br />

Profit and Loss Account is not sufficient to form a correct image for cash <strong>si</strong>tuation. So, we are<br />

going to study the Cash Flow Statement – the net cash flow for each type of activity, by<br />

evidencing the treasury <strong>si</strong>tuation utility in the reces<strong>si</strong>on time (2008 – year of starting the decline<br />

period).<br />

Let’s take a look over the net cash flow repartition:<br />

Tabel 1 – Cash Flow for types of activity �£��©¤¥¡�����©�©�¦�¢ �¤£¦©�£�� ¢££¤ ¢££¥ �§�¦�£�©¤¥<br />

Cash flow from the operating activities 748.626.911,00 532.177.230,00<br />

-<br />

Cash flow from the investing activities -628.097.340,00 371.960.165,00<br />

Cash flow from the financing activities 281.074.043,00 -31.864.709,00<br />

Cash flow evolution 401.603.614,00 128.352.356,00<br />

Cash - from the start of period 10.992.155,00 412.595.767,00<br />

Cash - in the end of period 412.595.769,00 540.948.123,00<br />

Graphically (Graphic 1) will be:<br />

40


Values<br />

1.000.000.000,00<br />

800.000.000,00<br />

600.000.000,00<br />

400.000.000,00<br />

200.000.000,00<br />

0,00<br />

-200.000.000,00<br />

-400.000.000,00<br />

-600.000.000,00<br />

-800.000.000,00<br />

Cash flow evolution on types of activities<br />

Cash flow from<br />

the operating<br />

activities<br />

Cash flow from<br />

the investing<br />

activities<br />

Cash flow<br />

Cash flow from<br />

the financing<br />

activities<br />

In 2007 we see that, ba<strong>si</strong>ng on its main activity the company made investments in new<br />

products to assure a strong competitive on a market that is more and more scramble. Also, the<br />

financing activity has increa<strong>si</strong>ng. We must remark that 2007 is the year of bloom for the auto<br />

market, so the net treasury recording a value of 412.595.769,00 RON from 10.992.155,00 RON.<br />

Regarding the next year’s values we must mention the national and international context<br />

has record a decline period of reces<strong>si</strong>on in all kind of activities. So this market doesn’t make any<br />

exception, after a period of investing in this goods, the population has renounce for moment of it.<br />

We are able to see that all activities had decreased figures. Even thought the operating<br />

activity is enough to cover the investments and financing activity but not like in 2007. This<br />

evolution is ba<strong>si</strong>ng on the cash inflow from the start of 2008, when the cri<strong>si</strong>s effect doesn’t<br />

feeling, recoding in the end of the year 540.948.123,00 RON.<br />

So, we may see that the presented company is part of a sector with an increased potential but vulnerable of<br />

any changes of the market when the economic conditions generate a decline background.<br />

Regarding the second company Rompetrol Well Services (RWS) is a member company of Rompetrol NV<br />

Group <strong>si</strong>nce 2000, specialized in well services for the extraction of crude oil and natural gas. RWS offers specialized<br />

services in oil and natural gas fields at the national and international level.<br />

Let’s take a look over the net cash flow repartition:<br />

SC Rompetrol Well Services - Cash Flow Statement 2007 -2008:<br />

2007<br />

2008<br />

Tabel 2 – Cash Flow for types of activity ¢££¤ ¢££¥ �§�¦�£�©¤¥¡�£��©¤¥<br />

Cash flow from the operating activities 16.970.754,00 6.425.635,00<br />

-<br />

Cash flow from the investing activities -9.400.501,00 12.942.600,00<br />

41


Cash flow from the financing activities -9.457,00 -168.909,00<br />

Cash flow evolution 7.560.796,00 -6.685.874,00<br />

Cash - from the start of period 8.473.147,00 16.033.943,00<br />

Cash - in the end of period 16.033.943,00 9.348.069,00<br />

Graphically (Graphic 2) will be:<br />

Values<br />

20.000.000,00<br />

15.000.000,00<br />

10.000.000,00<br />

5.000.000,00<br />

0,00<br />

-5.000.000,00<br />

-10.000.000,00<br />

-15.000.000,00<br />

Cash flow evolution on types of activities<br />

Cash flow from the<br />

operating activities<br />

Cash flow from the<br />

investing activities<br />

Cash flow<br />

Cash flow from the<br />

financing activities<br />

Also, in this case we may see the influence of the cri<strong>si</strong>s period, represented by a<br />

decrea<strong>si</strong>ng of net cash flow. This is the result of the main activity (operating) especially because<br />

being on a market which depends of other firms that are u<strong>si</strong>ng their products and services. So, the<br />

operating cash flow decreases from 16,970,754.00 RON to 6,425,635.00 RON, adding to that<br />

evolution a strong investments process from -9.400.501,00 RON to -12.942.600,00 RON.<br />

We are able to see that between theory and practice there are some limits regarding the<br />

interpretation of the results for both cases up presented from the cash statements point of view.<br />

There are 2 lists of increa<strong>si</strong>ng and decrea<strong>si</strong>ng of some elements of balance sheet and profit and<br />

loss account, but we can’t evaluate all operations that generate liquidities transfer.<br />

The correctly evaluation of in-out cash flow may be a base for determinate the economic<br />

and financial stability in cri<strong>si</strong>s conditions, especially for those companies that involve a high<br />

level of cash transfer.<br />

Conclu<strong>si</strong>on<br />

Coming back to the proposal of a new method of preparing Cash Flow Statement, this is<br />

influenced by those two statements presented which are not very detailed being just a <strong>si</strong>mple list<br />

of increa<strong>si</strong>ng or decrea<strong>si</strong>ng of some elements from balance sheet. This limited aspect of the<br />

2007<br />

2008<br />

42


statement is also sustained by the IAS 7 – Cash Flow Statement and other legal procedures that<br />

present just a list o few examples of operations for those three activities.<br />

So, by studying the Cash Flow Statement for these companies we can’t make a correct<br />

evaluation of all influences that generated operations with cash. We may appreciate that we must<br />

use also other financial statements (balance sheet, profit and loss account informative date or<br />

some explicative notes).<br />

For instance, we recommend for preparing this statement by practicing accounting records<br />

for an objective evaluation of correctness and utility of all cash actions. Also, in our presented<br />

<strong>si</strong>tuations we may observe exactly which are the implications for each activity that used cash and<br />

or which was its finality and not the evolution for the total account.<br />

Also, this article research was not propo<strong>si</strong>ng to change a financial statement – Cash Flow<br />

Statement – but to offer a solution for improving the information that is offered, ba<strong>si</strong>ng on<br />

accounting records especially in time of reces<strong>si</strong>on, so to evaluate correctly the financial<br />

stabilization of a company.<br />

References<br />

1. Murray N. Rothbard – “Economic Depres<strong>si</strong>ons: Their Cause and Cure” - published as a<br />

minibook by the Constitutional Alliance of Lan<strong>si</strong>ng, Michigan<br />

2. Randall Parker - “An Overview of the Great Depres<strong>si</strong>on”- East Carolina Univer<strong>si</strong>ty<br />

3. Great Depres<strong>si</strong>on – Wikipedia – disponibil on-line<br />

¥¡�¡�§����������¢¨©¢¦§��§�§©¢�¢¨¡©¨¢�����¡�§§�¨©�¢¡§��¡�§¢¦§©§¢�¢¡¢������¦��¡���¡�§��¦��¢¨�¨¢�<br />

¡¢£¤¥¦§¨©�¡���¢¨¡©��¡�¢¦§�¨©�©�¨���¢�¢§�§©¢��¡��¡¢¦�¡���©¨§�¨�©¡¢�§¢���¨¢¨©��¡�¢¦§�§�����������¢��<br />

43


COST MANAGEMENT <strong>IN</strong> THE CONDITIONS OF THE ACTUAL<br />

WORLD F<strong>IN</strong>ANCIAL CRISIS <strong>IN</strong> ROMANIA AND AT<br />

EUROPEAN LEVEL<br />

Bana ( Panciu ) Stefania – Eliza, Sgardea Florin<br />

The Academy of Economic Studies, Bucharest Romania<br />

E-mail: elizabana@yahoo.com<br />

Introduction<br />

At European level, in 2009, one can identify three aspects of the world financial cri<strong>si</strong>s: a credit cri<strong>si</strong>s, an<br />

economic system cri<strong>si</strong>s and a psychological cri<strong>si</strong>s related to consumption. In this material we will only deal with the<br />

economic aspect, meaning the cri<strong>si</strong>s impact over the growth and development of the Romanian enterprises in the<br />

actual conditions of the economic environment and also of the changes of logics that are imposed at European level.<br />

In this paper we wanted to show the importance of the costs of providing the necessary information to the<br />

management in order to take the best deci<strong>si</strong>ons in cri<strong>si</strong>s conditions. We con<strong>si</strong>dered the following objectives that an<br />

enterprise should have in the conditions of an unfavourable economic environment: the importance of the costs with<br />

the wages in the cost structure of the enterprise, the analy<strong>si</strong>s of the hidden costs, the investment policy in cri<strong>si</strong>s<br />

conditions, the expenses with financing on short term, the readjustment of the commercial contracts and limiting the<br />

expenses with external labour conscription, the sales growth policy by diminishing the adverti<strong>si</strong>ng expenses, the<br />

theme of qualifying the work force by starting national programs of work force reconver<strong>si</strong>on.<br />

Cri<strong>si</strong>s periods have their own characteristics. The first and the most important is the fact that they produce<br />

big changes. These changes don’t appear when an economy works at full speed ahead, when new jobs are available<br />

and wages grow from year to year, because when we are dealing with a po<strong>si</strong>tive economical dynamic it is hard to<br />

believe that there is a motivation for important measures. The cri<strong>si</strong>s is more suitable to drastic deci<strong>si</strong>ons. These are<br />

the moments when constraints and pressures appear and especially when the most important and tough questions are<br />

raised, questions that require categorical answers. These are tough times and ignoring them and smoothening their<br />

answers - although the cri<strong>si</strong>s demands them - are the mistakes of troubled times. These are trains of big changes that<br />

pass only once through the station.<br />

Under the double-effect of the pressure coming from the competition and the world financial cri<strong>si</strong>s, the<br />

enterprises feel the need to understand better their costs in order to determine with maximum preci<strong>si</strong>on the selling<br />

prices and the limits that can be achieved for each product. It’s not only about previ<strong>si</strong>on, there should also be<br />

con<strong>si</strong>dered the necessary ways in order to achieve the goals. That’s how we can explain the development of the<br />

today’s managerial control and of its favourite instrument, the analytic accounting of which no enterprise in Romania<br />

or Europe could be spared, and this is because behind the demand and offer of all price-competition there lies,<br />

indirectly, the cost-competition.<br />

��¤�����©¢¤¢¤§�£�¤�� ©�£��§��¢£©¨¨��£�����¢��§�����©��£¤�¤�¤�����§��¤�¤¢� © ���£©¨¡¨��£��<br />

As a consequence, to calculate, monitor and control costs represents only one of the aspects of performance<br />

of which we are going talk about in this study. To manage costs involves organizing a managerial accounting that<br />

should allow the calculation, analy<strong>si</strong>s and reporting of these costs according to the needs of the management.<br />

Managerial accounting should not solve only operative and operational aspects related to costs, but also strategic<br />

aspects related to the mis<strong>si</strong>on and vi<strong>si</strong>on of the enterprise. Therefore, we believe that it would be necessary to<br />

��¤£���¢�©�£��¢¤�©¢�£����¤�¢��§��£������£�§�¤�£������¤�©¨§©�£��©���¢��£��¢�¡���©����¤ ©¢¤ ��¤¢¤�§¨����©�©��¨¨¤��£��£���¤�©�©�¤¢£©¨©���§��£��� ��¤����¤£���¢�©�£��¢¤�©¢�£����¤�����£��¢��£�¤�� £��¤�¤¢©¨�� ��¤©���§��£��� ��¤��¡�£���¢��¤��¤£��§��£�£¤��£��¤�£�£���©££����¢©�£�£��©¨¨ ���¤¤¨¤�¤�����<br />

44


organize a Strategic Managerial Accounting, mainly due to the need for establishing some viable strategic goals<br />

integrated into the market demands. These goals should take into account the existing and potential competitors.<br />

The calculation of process costs (Activity-Based Costing or ABC ) is one of the last achievements in the cost<br />

calculation domain. Its origin is in U.S.A. Its base is con<strong>si</strong>dered to be the „The hidden factory” paper, written and<br />

published by Jeffrey G. Miller and Thomas E. Vollmann. The two authors submitted the sectors and the places of<br />

common costs (indirect) to a critical study, reaching the conclu<strong>si</strong>on that the crucial step in indirect cost control<br />

include the elaboration of a model that details and structures the causes of these costs. The first attempt of achieving<br />

such a new system in costs calculation was made in 1987 by Kaplan, Cooper and Johnoson.<br />

We con<strong>si</strong>der as causes of u<strong>si</strong>ng the process costs method in the conditions of world economic cri<strong>si</strong>s, the<br />

following:<br />

1) changes of the strategic po<strong>si</strong>tion of the company;<br />

2) changes in the demand for information for management;<br />

3) deficits of the calculation systems for the existing costs.<br />

1) Changes of the strategic po<strong>si</strong>tion of the enterprise<br />

The strategic po<strong>si</strong>tions of the enterprises have changed a lot because of the economic cri<strong>si</strong>s. This happened<br />

due to the changes occurred in the organization’s environment. These changes were influenced by the neces<strong>si</strong>ty of<br />

keeping the enterprise on the market although the purcha<strong>si</strong>ng power has decreased. This was done by forgoing shortterm<br />

financing for the consumption needs of the population. Due to the sharpening of the competition on the market,<br />

there is a tendency to reduce costs, improve product’s quality and develop new products and therefore the life of the<br />

products is shortened.<br />

Because of these reasons, the <strong>si</strong>ze and the importance of the indirect and common costs sectors grows<br />

compared to that of the production sectors. These modifications of activities contribute to the modifications in the<br />

costs structure, the importance of the individual direct costs decreases in the favour of the common indirect costs,<br />

and this happens in the same time with the growth of the fixed costs.<br />

2) Changes in the demand for information for management<br />

Within the enterprise’s deci<strong>si</strong>ons, in the foreground, lie new aspects, like:<br />

- Preparing and providing information about costs, related to a multitude of objects of costs calculation;<br />

- Reducing of the manufacturing batches <strong>si</strong>zes;<br />

- Determining an optimal number of the types of products;<br />

- Determining the costs for specific orders;<br />

- Controlling the economic effectiveness in the most important sectors of the indirect common costs.<br />

The necessary information refers to the entire value creation chain in an enterprise, including all the production<br />

sectors and auxiliary activity sectors. Also it is essential that managers concentrate on both the internal and external<br />

factors of the organization. We believe that the most important objectives in costs control management are the<br />

following (the objectives were selected after an analy<strong>si</strong>s of the accounting literature):<br />

To provide information for strategic planning - information about competition, strategy, external factors and<br />

internal performance;<br />

To provide information for strategic control and to measure financial and non-financial performance;<br />

To give information for benchmarking;<br />

To provide information about the products and about the lifecycle of the products.<br />

All organizations should prepare a strategic plan based on a modern approach: to analyze the markets, the<br />

competition and the external environment, and after doing this, to set the objectives. The key point of a strategic plan<br />

is the external analy<strong>si</strong>s because the environment (economic, social and cultural) influences the objectives. In our<br />

opinion, the external factors that should be analyzed are: interest rate, exchange rate, socio-cultural factors,<br />

technology, competitive environment, the sustainable development of the frame work etc. It is important for<br />

managers to know how these factors act because they must respond to the environment by:<br />

Introducing quality programs and calculating costs and revenues;<br />

45


Controlling the production process more efficiently, eliminating losses and inventory and reducing different<br />

costs (acqui<strong>si</strong>tion, production, total);<br />

Organizing a total quality management (TQM) and calculating the quality cost;<br />

Controlling the product lifecycles and applying a life-cycle costing method;<br />

Introducing a Kaizen Costing Process and managing the cost;<br />

Changing the structure of the bu<strong>si</strong>ness with a more decentralized one and calculating the performance for<br />

each manager so that their activity should be appreciated.<br />

3) Deficits of the calculation systems for the existing costs<br />

The traditional systems of cost calculation are oriented towards the actual production sectors. The common<br />

indirect costs are distributed in the products through some reference <strong>si</strong>zes. Discounting indirect costs is done by<br />

adding more in some value <strong>si</strong>zes.<br />

This indirect costs allocation is not complying with the opportunity principle, and this can lead to wrong<br />

strategic deci<strong>si</strong>ons.<br />

We will continue with the presentation of a study which compares the traditional costs calculation methods<br />

and the modern costs calculation methods.<br />

The contribution of the ABC method in the management of an enterprise can be represented in the following<br />

figure:<br />

Resources Costs indicators<br />

Activities<br />

Cost objects<br />

Performance<br />

measurement<br />

Activity indicators<br />

Costs and margins<br />

Activity based management (ABM)<br />

- Processes analy<strong>si</strong>s<br />

- Value chain analy<strong>si</strong>s<br />

- Activity budgets analy<strong>si</strong>s<br />

- Planning and activity projects<br />

- Investment choice<br />

- The study of activity levels<br />

- Scoreboard<br />

Cost management (ABC)<br />

- Products cost<br />

- Clients profitability<br />

- Profitability of the life cycle of products<br />

Figure nr. 1. The contribution of ABC method in enterprise management.<br />

In order to present the application of the ABC method, we con<strong>si</strong>dered two items: the electrical copper<br />

<strong>si</strong>ngle-phase switchboard, model 116 (A) and the electrical aluminum three-phase switchboard, model 116 (B), about<br />

which we know the following information:<br />

Table nr.1<br />

Elements U.M. A B Total<br />

Direct expenses Ron 2.000 3.600 5.600<br />

Indirect expenses of production Ron - - 2.200<br />

General administrative expenses Ron - - 500<br />

Selling expenses Ron - - 300<br />

Manufactured quantity piece 400 600 1000<br />

46


- production cost per unit: 5.570,25/600 = 9,284 RON<br />

3) Selling price:<br />

- for product A: 7,574 + 20%X = X; A = 9,468 RON<br />

- for product B: 9,284 + 20%Y = Y; B = 11,605 RON<br />

3) The result is: (9,468 – 7,574) x 400 + (11,605 – 9,284) x 600 = 2.150,2 RON – Profit.<br />

Causal relationship between resources and products<br />

Calculus<br />

Clas<strong>si</strong>c Methods ABC Method<br />

Resources: Constant expenses Resources consumed = expenses<br />

( effective expenses ) ( activities consequences )<br />

Auxiliary<br />

Centers<br />

Principal<br />

Centers<br />

Products cost<br />

Induce (involve) the costs<br />

(resource consumers)<br />

Activities<br />

(actions on activities)<br />

Induce (involve activities)<br />

The consumption generates the products cost Products consume activities<br />

48


<strong>IN</strong>DIRECT EXPENSES<br />

DIRECT<br />

EXPENSES<br />

AFFECT<strong>IN</strong>G EXPENSES<br />

ON<br />

The scheme for calculating the cost of activities is as<br />

follows:<br />

A1<br />

A2<br />

A3<br />

An-1<br />

An<br />

A1 Center<br />

Regr.<br />

No.1<br />

Regarding this, it can be appreciate that, by destination, the process costs calculation is directed by longterm<br />

deci<strong>si</strong>ons and can be con<strong>si</strong>dered a support for strategic bu<strong>si</strong>ness issues. The whole functional body of an<br />

enterprise is represented by activities and processes, the processes being po<strong>si</strong>tioned under costs report, horizontally<br />

related to the traditional splitting of the places of the costs.<br />

ABC Method is the result of some research supported by:<br />

the need to eliminate waste;<br />

identifying cause-effect relationship between costs and products;<br />

rational allocation of expenditure on products, not u<strong>si</strong>ng a global and imprecise manner;<br />

integration in the cost calculation of the differences on spending imposed by customizing products.<br />

The ba<strong>si</strong>c principle of the ABC method is: activities consume resources and products consume activities. ABC<br />

method determines the cost of the product by con<strong>si</strong>dering the activities that take place when it’s manufactured,<br />

offering in this way the advantage of a more real cost. With the help of this cost strategic deci<strong>si</strong>ons can be made.<br />

The ba<strong>si</strong>c premises of ABC method, in fact the logic behind this method is the following:<br />

Cost objects consume activities;<br />

Activities consume resources;<br />

The consumption of resources is one that generates costs;<br />

Understanding the causal relationships is the ba<strong>si</strong>s of a successful management.<br />

A3<br />

An-1 Center<br />

Regr.<br />

m-1<br />

A2 Center<br />

Regr.<br />

An m<br />

Cost of<br />

Prod 1<br />

Cost of<br />

Prod 2<br />

Cost of<br />

Prod 3<br />

49


ABC method focuses over a production cycle, starting from the premise that for the production of a cost object some<br />

activities are executed, activities which in turn are consume resources.<br />

This method recognizes causal relationship between activities and the occurrence of costs.<br />

ABC method is used in cost management and in performance management. Performance means efficiency,<br />

effectiveness and economy. (EEE)<br />

The traditional method involves the following steps:<br />

Determining the production cost = direct expenses + indirect expenses of production<br />

Determining the completely commercial cost = production cost + general administrative expenses + selling expenses<br />

1) The total of direct expenses = 2.000 + 3.600 = 5.600 RON<br />

2) Allocation of indirect expenses:<br />

- calculating the additional coefficient:<br />

Ks =2.200 / 5.600 = 0,39<br />

- calculating the shares of allocation on products:<br />

A: 2.000 x 0,39 = 780 RON<br />

B: 3.600 x 0,39 = 1.420 RON<br />

Total: 2.200 RON<br />

3) Allocation of general administrative expenses:<br />

- calculating the additional coefficient:<br />

Ks =500 / 7.800 = 0,06<br />

- calculating the shares of allocation on products:<br />

A: 2.780 x 0,06 = 166,8 RON<br />

B: 5.020 x 0,06 = 333,2 RON<br />

Total: 500,0 RON<br />

4) Allocation of sales expenses:<br />

- calculating the additional coefficient:<br />

Ks = 300 / 7.800 = 0,04<br />

- calculating the shares of allocation on products:<br />

A: 2.780 x 0,04 = 111,2 RON<br />

B: 5.020 x 0,04 = 188,8 RON<br />

Total: 300,0 RON<br />

5) The complete commercial cost:<br />

Table nr. 4.<br />

Calculation article A B<br />

Direct expenses 2.000 3.600<br />

Indirect expenses of production 780 1.420<br />

Production cost 2.780 5.020<br />

General administrative expenses 166,8 333,2<br />

Sales expenses 111,2 188,8<br />

Complete commercial cost 3.058 5.542<br />

Quantity 400 600<br />

Complete commercial cost per unit 7,645 9,237<br />

50


6) Selling price:<br />

- for product A: 7,645 + 20%X = X; A = 9,556 RON<br />

- for product B: 9,237 + 20%Y = Y; B = 11,546 RON<br />

7) The result is: (9,556 – 7,645) x 400 + (11,546 – 9,237) x 600 = 2.149,8 RON – Profit<br />

CONCLUSIONS:<br />

Started through <strong>si</strong>gnals more or less shy 2 years ago, especially within the USA economy, the world<br />

financial cri<strong>si</strong>s, with direct and indirect repercus<strong>si</strong>ons upon the world and national economies, is no longer something<br />

new. Small and large companies, players from all areas of activity – from world-class ones (giants/symbols of<br />

national economies of the most developed states in the world) to the small investors, <strong>si</strong>mple citizens – from the<br />

richest to the poorest – began to feel the negative effects caused by the international financial cri<strong>si</strong>s.<br />

Many companies went bankrupt, some have temporarily suspended their activity, others have reduced their<br />

workforce – increa<strong>si</strong>ng unemployment, decrea<strong>si</strong>ng of the purcha<strong>si</strong>ng power and reducing the demand of goods from<br />

luxury to consumer.<br />

At least the next 4-6 months will continue to be characterized by incertitude, but managers will have to<br />

make deci<strong>si</strong>ons that will influence both short term results and medium/long-term bu<strong>si</strong>ness development potential.<br />

The price is a market and a reality instrument, which under the requirement of linking the demand and the<br />

offer, obtains a complex character. This character, in the context of the actual world economic cri<strong>si</strong>s, is magnified by<br />

the market characteristics in which it manifests and by the legislative framework that regulates the formation of<br />

prices, itself perfectible.<br />

The price of a good or a resource is an item that shows what you must give in order to obtain that good or<br />

resource.<br />

The reduction of the production cost determines the stability or even the reduction of the prices, the increase<br />

in the products competitiveness in the competition battle on the national market as well as on the external market.<br />

In order to reduce costs, the manufacturer must seek and find the reserves to reduce the consumption of<br />

production factors, to act <strong>si</strong>multaneously in all the compartments of the enterprise, on all the production factors, in all<br />

the phases of the economical activities and to apply the pos<strong>si</strong>ble measures to diminish costs in compliance with the<br />

requirements of the competition imposed by the market.<br />

The reduction of the production cost should have place without negative influences over the quality of the<br />

material goods and services, but, on the contrary, it should ensure a growth of quality. Reducing the costs by<br />

reducing the quality is anti-economical. The general trend imposed by the market competition is that the economic<br />

assets to incorporate in their costs less raw materials, high quality work, and to be obtained with the most modern<br />

technology.<br />

The careful choice of the elements and results that the analytical accounting users need is imposed. The<br />

users must always follow two fundamental principles: – several<br />

<strong>si</strong>gnificant figures are more efficient than a voluminous documentation that can’t be consulted because of lack of<br />

time; – an approximate but sufficiently accurate information, rapidly obtained, is often<br />

more useful than a precise information known later. ��¤�¢£��£�¨¤��¢¤¨¤�©��¤ ��¤�¢£��£�¨¤����¤��¢¤���¨����£��£�£�©�£��<br />

Key Words:<br />

Managerial accounting, internal transfer prices, hidden costs.<br />

References:<br />

1) Briciu Sorin, Burja Va<strong>si</strong>le, ����©�£¨£�©�¤�¤�¤��£§�¤��©¨�§¨©�£©¥£©�©¨£�©����§¢£¨�¢�Editura Ulise, Alba Iulia,<br />

2004;<br />

2) Dumitru Corina Graziella, Ioanăş Corina, ����©�£¨£�©�¤©�¤�¤��£§�¤¥£¤�©¨§©¢¤©�¤¢��¢�©��¤¨�¢�Editura<br />

Univer<strong>si</strong>tară, Bucureşti, 2005;<br />

3) Ebbeken Klaus, Possler Ladislau, Ristea Mihai, �©¨�§¨©�£©¥£�©�©�¤�¤��§¨����§¢£¨�¢�Editura Teora, Bucureşti,<br />

2000;<br />

51


4) Epuran Mihail, BăbăiŃă Valeria, Grosu Corina, ����©�£¨£�©�¤¥£����¢�¨�¤�¤��£§�¤�Editura Economică, Bucureşti,<br />

1999;<br />

5) Ionaşcu Ion, Filip Andrei Tiberiu, Stere Mihai, ����¢�¨�¤�¤��£§�¤, Editura Economică, Bucureşti, 2003.<br />

Articles and studies: ¡�§¢©¢¤©¥£¤�©¨§©¢¤©�¤¢��¢�©��¤£¢��¢¤�¢£��¤¢££�¢£��¤���©����Revista<br />

1) Brăescu Mădălina, Jinga Gabriel,<br />

Contabilitate şi audit, Contabilitate şi Informatică de gestiune, nr. ¡¡¡�¡���¢��¢�;<br />

2)Lucey T., ©�©�¤�¤������§��£���Third Edition, D.P. Publication, London, 1992;<br />

3) Yoram Eden, Boaz Ronen,<br />

�¤FMAC (Financial and Management Accounting Committee ), în<br />

5) Mădălina Brăescu, Gabriel Jinga,<br />

Revista Contabilitate şi audit, Contabilitate şi Informatică de gestiune, nr. 2/2002, pag. 36;<br />

6) Sorin Briciu, Va<strong>si</strong>le Burja, ����©�£¨£�©�¤�¤�¤��£§�¤��©¨�§¨©�£©¥£©�©¨£�©����§¢£¨�¢�Editura Ulise, Alba Iulia,<br />

2/2002;����<br />

2004, pag. 199;<br />

7) T. Lucey , ©�©�¤�¤������§��£���Third Edition, D.P. Publication, London, 1992, pag. 31;<br />

��articol Yoram Eden, Boaz<br />

���� ¡¡¡�£�©���¢��<br />

Ronen,<br />

���£���¢¤<br />

publicat<br />

�¢��¤��£��©¨����§��©���£��§�£�¤��¡<br />

de<br />

FMAC (Financial and Management Accounting Committee ),<br />

���£�£� �©�¤�����£�������©�����£�£� ¡�§¢©¢¤©¥£¤�©¨§©¢¤©�¤¢��¢�©��¤£¢��¢¤�¢£��¤¢££�¢£��¤���©���� �¢��¤��£��©¨����§��©���£��§�£�¤��� în ���£���¢¤ ¡¡¡�£�©���¢�� ���� ¤¢£������ �¢�£�¨¤��� ��©¢�£��¨�§�¨£�©� ©�©�¤�¤����� �©�¤�<br />

¤¢£������<br />

�¢�£�¨¤��� ©�©�¤�¤����� �©�¤� �©�¤�����£�������©�����£�£� ���£�£�<br />

52


Saving Companies Affected by the Economic Cri<strong>si</strong>s – at hand of<br />

Stakeholders and Accounting Profes<strong>si</strong>onals<br />

Claudia-Maria Bobe, Mihaela Mocanu<br />

Academy of Economic Studies, Bucharest, Romania<br />

clau_sunny@yahoo.com<br />

mocanu.miki@gmail.com<br />

Abstract<br />

The current economic environment is characterized by uncertainties related to price volatility, difficulties in the<br />

valuation of financial instruments, as well as of assets and liabilities in general. More and more companies face<br />

liquidity issues that could even threaten their existence. Under these circumstances, saving such companies becomes<br />

a major concern for the ones directly interested, “survival” being the term most used in the current state of the<br />

world’s economy.<br />

In the context of this economic turmoil at international level, the main stakeholders and the accounting profes<strong>si</strong>onals<br />

find themselves in the po<strong>si</strong>tion of revi<strong>si</strong>ng their procedures, objectives, strategies, but also their behavior, their<br />

attitude in general, in order to limit or even eliminate the negative consequences of the financial cri<strong>si</strong>s. From our<br />

perspectives, the communication among company, stakeholders, and auditors represents the fundament of a<br />

successful bu<strong>si</strong>ness strategy. However, communication difficulties could be encountered, especially under conditions<br />

of uncertainty and cri<strong>si</strong>s.<br />

The present article intends to identify the opportunities and threats generated by the economic cri<strong>si</strong>s and to analyze<br />

the information flows among company, stakeholders and accounting profes<strong>si</strong>onals under circumstances in which the<br />

going concern assumption is threatened. Our paper empha<strong>si</strong>zes the importance of communication among company,<br />

stakeholders, and auditors in saving the firms affected by the economic cri<strong>si</strong>s.<br />

Keywords: economic turmoil, stakeholders, accounting profes<strong>si</strong>onals, communication, transparency<br />

JEL Clas<strong>si</strong>fication: G30<br />

Introduction<br />

The break-out of the world economic cri<strong>si</strong>s, which has initially started with a financial cri<strong>si</strong>s, caused by<br />

unprecedented increases in credits (stimulated by a long period of moderate financial and economic conditions) is<br />

opening the road to changes affecting companies, stakeholders and the relationships between them, as well as to<br />

changes at the level of the whole society. These changes are rather answers, reactions, effects of the adaptation to the<br />

new unfavorable economic background. Usually, change involves multiple, ample, long processes, that are necessary<br />

for survival within new economic coordinates and which use specific tools, whereas one of the most important is<br />

communication.<br />

Our paper presents the current <strong>si</strong>tuation and the causes of the economic cri<strong>si</strong>s, aspects related to corporate<br />

governance and the role of the stakeholders in the enterprise’s life and the economic environment, but also the<br />

reaction of the stakeholders to the current economic changes. Last but not least, we presented the role and<br />

importance of communication in times of financial cri<strong>si</strong>s, as main survival factor and even exit from the cri<strong>si</strong>s.<br />

1. Current Situation and Causes of the Economic Cri<strong>si</strong>s<br />

The financial cri<strong>si</strong>s that broke out in the summer of 2007 is striking in its magnitude, its speed of spreading<br />

internationally and in its per<strong>si</strong>stence, <strong>si</strong>nce it is far from being over. At present, the financial world is characterized<br />

by risk adver<strong>si</strong>ty, reduced liquidity, price volatility, uncertainty regarding the future of financial institutions, doubts<br />

53


elated to the quality of the structured credit products and uncertainty about the macroeconomic prospective in<br />

general. A number of factors contributed to the break out of the current economic cri<strong>si</strong>s, among which: the<br />

expan<strong>si</strong>onary macroeconomic policies of the United States of America to restore the economic growth affected<br />

during the previous cri<strong>si</strong>s from the first half of the century, exces<strong>si</strong>ve distribution of credit, the use of complex<br />

financial instruments without having realistic image on the associated risks etc. Some authors also mention lack of<br />

2008,<br />

economic cooperation between major countries (�¤��¢�����¤�£�©��£©¨�¢£�£�<br />

p. 3).<br />

This turmoil in the most advanced financial markets was the consequence of an exceptional growth of credit,<br />

stimulated by a long period characterized by benign financial and economic conditions. During that period, there<br />

were extremely low real interest rates, whereas no liquidity problems existed, which raised the level of risk that<br />

creditors, investors and intermediaries were willing to take on. In conjunction with this, financial innovations<br />

expanded the system’s capacity to generate credit assets and leverage but outpaced its capacity to manage the<br />

2008, ©¢£¤�©��¦���£�§�£��©¨�¤�£¨£¤��¤ ��¢§������©��£��<br />

associated risks. (�¤��¢�����¤�£�©��£©¨��©�£¨£�<br />

p.<br />

5). A sophisticated and apparently stable system was established, which con<strong>si</strong>sted in originating extremely complex<br />

financial instruments that allowed banks to offload risks (especially in the United States of America). These financial<br />

instruments were then distributed and bought – mostly in Europe, without paying proper attention to the underlying<br />

2008,<br />

assets and the real economic fundament of these instruments. (�¤��¢�����¤�£�©��£©¨�¢£�£�<br />

p. 3).<br />

The expan<strong>si</strong>on of complex financial instruments was also encouraged by favorable credit ratings that implied assets<br />

were high-quality and low-risk. Financial guarantors contributed further to the perception that investment<br />

opportunities were unlimited and of high quality. As a consequence, the perceived liquidity of credit instruments<br />

increased. Additionally, several factors led to lowering the standards used in analyzing the eligibility of clients who<br />

wanted to benefit from the products of the financial institutions. Some of these factors were: relatively stable<br />

macroeconomic conditions, increased competitiveness among financial institutions, low interest rates, ri<strong>si</strong>ng house<br />

prices, weak government over<strong>si</strong>ght. Thus, the products of the financial institutions (in particular credits) were given<br />

much ea<strong>si</strong>er, and this lead in some cases to fraudulent practices<br />

2008, p. 7).<br />

2008, �£�©��£©¨��©�£¨£� ��¢§������©��£�� ©¢£¤�©��¦���£�§�£��©¨�¤�£¨£¤��¤ ©¢£¤�©��¦���£�§�£��©¨�¤�£¨£¤��¤ ���©��£�� ��¢§���<br />

(�¤��¢�����¤�£�©��£©¨��©�£¨£�<br />

Despite that, neither investors nor banks, and not even rating agencies correctly assessed the risks associated with<br />

this kind of financial instruments that deterioration in general economic conditions would pose (�¤��¢�����¤<br />

p. 5). Standard risk management ©¢£¤�©�� ��¢§������©��£��<br />

instruments used by financial institutions were not appropriate in estimating the impact of potential losses connected<br />

to structured credit products. The absence of a history of returns, the complexity of many of these products created<br />

2008, ¦���£�§�£��©¨�¤�£¨£¤��¤<br />

uncertainty regarding estimated risks (�¤��¢�����¤�£�©��£©¨��©�£¨£�<br />

p. 7). Market participants underestimated default risks, market risks and liquidity risks.<br />

In some banks, the control over off-balance sheet risks, as well as the communication across bu<strong>si</strong>ness lines and<br />

functions was weak. As a result, when turmoil began, most companies, investors, other stakeholders, as well as the<br />

society as a whole were not able to correctly and rapidly assess risk exposure. The stakeholders’ role is very<br />

important in conjunction with risks, because they have enough instruments for saving the companies and the<br />

economic environment from the imminent “disasters” that could be the consequences of the world’s economic cri<strong>si</strong>s.<br />

2. Corporate governance and the role of stakeholders in the company’s life and in the economic environment<br />

In theory it is con<strong>si</strong>dered that the concept of enterprise refers to a <strong>si</strong>ngle entity which operates harmoniously and<br />

whose main goal is to maximize value and shareholder wealth. Due to the appearance of new elements and complex<br />

needs, other views on the enterprise have been developed. Thus, the definition of the enterprise could be based on the<br />

concept of social interest, with the purpose of generating wealth as a result of the participant’s collaboration in the<br />

company’s life (shareholders, managers, creditors, employees, customers, suppliers, public power). Thus, the<br />

objectives of a company are of social nature, but also relate to maximizing profits. (Feleagă N. 2006, p. 69). The<br />

definition developed under the first theory leads to financial information directed towards investors, while the second<br />

definition is oriented to satisfy the financial needs of all users (Feleagă N. 2006, p. 69).<br />

One of the key factors that influence the efficient use of resources, the increase of the confidence shareholders have<br />

in the enterprise managers, the success in achieving the company’s objectives and the economic efficiency is the<br />

corporate governance system by which a company is controlled. This system promotes fairness and transparency at<br />

company level, and con<strong>si</strong>sts in a set of rules of conduct that aims the welfare of the society as a whole, but mostly the<br />

welfare of the shareholders and other stakeholders: managers, creditors, employees, customers, suppliers, public<br />

power, etc. (¡�¢¨��©�£, 1998,7).<br />

54


Shareholders, one of the key elements of the company, bring the funds necessary for the activity, and are in turn<br />

interested that these funds are used and managed well and fairly by the managers appointed for this purpose. The<br />

relationship between owners and managers is controver<strong>si</strong>al, because the two categories of participants may have<br />

different interests, often contradictory. For example, the shareholders have, in general, a greater preference for risk,<br />

because their securities portfolio is diver<strong>si</strong>fied, while managers are more risk-adverse, because all financial interests<br />

and of other nature focus on a <strong>si</strong>ngle enterprise (Feleagă N. 2005, p. 171).<br />

Agency theory, by which the company is seen as "a knot of contracts" (Feleagă N. 2005, p.51), is the one that makes<br />

it pos<strong>si</strong>ble to solve "the conflict of interests between the shareholders and the managers of an enterprise" (Feleagă N.<br />

2005, p.170). This theory establishes a set of relationships, with mutual benefits, on the one hand, between<br />

shareholders and managers, but also between other parties interested in the smooth running of the company<br />

(employees, creditors, etc.). However, the shareholders-managers relationship is the one that generates the most<br />

complex conflicts of interest and settling them is closely related to the organization of an effective system of<br />

governance which "encourages that the interests of the managers are aligned to the ones of the shareholders"<br />

(Feleagă N. 2005, p. 170).<br />

Stimulating managers so that they fulfill their respon<strong>si</strong>bilities with fairness refers in principle to financial benefits<br />

(salary, implementation of a stock-option plan that creates benefits such as dividends and increases of value<br />

generated by the sale of the company’s shares), but also to benefits in kind (company car, company house, etc.).<br />

Auditors play an important role in the conflicts of interest between shareholders and managers. They make a fair,<br />

impartial, independent evaluation of the financial statements of the enterprise, having the role of showing<br />

shareholders the real <strong>si</strong>tuation. Through external audit, shareholders benefit from an important tool to assess the<br />

efforts of managers in achieving the company’s goals, and in maximizing the wealth of owners.<br />

Creditors are third parties who provide loans to companies, and look out for interest and principal. Thus, creditors are<br />

directly interested in that company obtains profit as this will be the source of payment of the related loan interests.<br />

As for the shareholders, the loans can be a viable solution for obtaining new funds, but the associated risk may be<br />

high, because the effective administration of the equity thus obtained depends on the attitude, skills, and especially<br />

on the interest of the manager.<br />

Employees have multiple interests within a company. They represent one of the most important resources available<br />

to a company. The main interests of the employees concern the remuneration level, the benefits in kind (meal and<br />

gift tickets, phone, life insurance, trips, company car, etc.), the security and the work conditions etc. For this purpose,<br />

the employees follow the evolution of profitability and the bu<strong>si</strong>ness continuity of the company.<br />

Customers and suppliers are the trading partners of the company. Customers are interested in the ability of the<br />

company to continue its activity and in its prices, because they are directly interested whether their supplier can<br />

provide to them the goods/services they need for the smooth running of the activity. Suppliers have in view whether<br />

the customer-company has sufficient resources to pay its financial debts (Feleagă N. 2005, p. 57).<br />

The corporate governance system may differ depending on the importance given to the categories of participants, but<br />

the relationship between shareholders and managers occupy the central po<strong>si</strong>tion, as their relationship has the most<br />

divergent elements.<br />

3. The Impact of the Current Financial Cri<strong>si</strong>s on the Main Stakeholders and Accounting Profes<strong>si</strong>onals<br />

3.1. Managers, Investors and Auditors<br />

Managers are the ones who, by u<strong>si</strong>ng a series of laws, principles, methods etc., as well as their own competences and<br />

abilities, run the company towards achieving its established purposes. They are charged by investors with u<strong>si</strong>ng the<br />

company’s resources (from equipment to employees’ knowledge and competences) in order to achieve bu<strong>si</strong>ness<br />

success. For investors, who took financial risks, success means, in most of the cases, financial performance, namely<br />

profit. However, the objective of maximizing profit set by investors is not always the objective of the managers, who<br />

are often tempted to follow their own interest, at the expense of the investors. Under financial cri<strong>si</strong>s, managers and<br />

investors focus more on their own interests, sometimes oppo<strong>si</strong>te to one another. However, it may happen that the<br />

objectives of the managers and those of the investors are the same, <strong>si</strong>nce both are interested in survival and exist<br />

from the cri<strong>si</strong>s.<br />

Since investors do not always have the benefit direct contact to the respon<strong>si</strong>ble managers, the ones that act instead of<br />

them and protect their interests are the financial auditors. Financial auditors are independent experts that express<br />

their opinion on the financial statements of the companies, their interest being whether these statements provide a<br />

true and fair view. Under financial cri<strong>si</strong>s, the role of the external auditors has an increased importance, and banks and<br />

55


supervisors rely more and more on the expertise and judgment of external auditors. An audit conducted in<br />

accordance with international audit and ethics standards, under independence, integrity and profes<strong>si</strong>onal competence,<br />

2008, ©���©�££���§�¤¢�£�£��<br />

can provide a number of benefits to institutions, companies, financial systems and supervisors (���¤¢�©¨©§�£�¢§©¨£�<br />

p. 2).<br />

Audits increase the confidence of market participants by increa<strong>si</strong>ng the credibility of the financial statements,<br />

especially under economic turmoil. Although it is not one of their main objective, auditors can help identify<br />

weaknesses in internal control relating to financial reporting and thus can contribute to safe and sound bank systems.<br />

Most of the world’s credit institutions undergo audits, and supervisors rely more and more on high quality bank<br />

audits that complement the supervisory processes. In the context of globalization, most audit companies expanded at<br />

international level, and consequently, their structures are complex and corporate governance within audit companies<br />

is characterized by difficulties in insuring transparency 2008, p. 8).<br />

Therefore, the audit profes<strong>si</strong>on faces new challenges within the current financial cri<strong>si</strong>s. ©���©�££���§�¤¢�£�£�� (���¤¢�©¨©§�£�¢§©¨£�<br />

One of these challenges refers to testing the going concern assumption, which is fundamental in preparing financial<br />

statements. Most of the financial statements are prepared based on the assumption that the entity is continuing in<br />

bu<strong>si</strong>ness for the foreseeable future with neither the intention nor the neces<strong>si</strong>ty of bankruptcy, liquidation or reducing<br />

activity (ISA 570). The auditor is in charge with verifying the appropriateness of this statement made by<br />

management, as part of its respon<strong>si</strong>bilities to prepare the financial statements of the company. Under economic cri<strong>si</strong>s,<br />

it is expected that more and more companies put question whether they will indeed continue as going concern in the<br />

foreseeable ��£������¤¢�£���¤�§¢¢¤��������£����£¢���¤��2009, future (which usually means over a period of more than 12 months)<br />

p. 5). As a consequence, the auditor will need to pay<br />

particular attention in conducting the specific tests related to this aspect.<br />

Before the financial cri<strong>si</strong>s, auditors had a relatively pas<strong>si</strong>ve role, because they analyzed the evidence on which the<br />

management made the going concern assumption and investigated the soundness of this evidence. Nowadays,<br />

auditors are challenged to take a more active role, to search in an alert and independent manner the factors that could<br />

dismiss the management’s assumption and that could lead to issuing an adverse opinion. Another challenge for these<br />

accounting profes<strong>si</strong>onals is auditing financial statements based on fair value measurement. Both measuring fair value<br />

and verifying this measurement is difficult due to its complexity and involves subjectivity and uncertainty, especially<br />

under cri<strong>si</strong>s. Therefore, the auditor will need to develop his/her competences in order to adapt to the new <strong>si</strong>tuation.<br />

3.2. Creditorii<br />

The need for funding of a company can be satisfied through loans from bank lenders, from companies within the<br />

group etc. To determine the ability of reimbursement of the loans, the bank lenders take into account the fair value of<br />

the items, not the historical value. The prudence that they manifest may conduct to an undervaluation of the assets<br />

and an overvaluation of the debts in order to ensure a safety margin (Feleagă N. 2005, p. 56).<br />

(�§�£�����£�¤¢©�£���£��¤��¤����<br />

Creditors assess the liquidity indicators of the companies funded, but also "the personal, technical, moral value of the<br />

managers, the general <strong>si</strong>tuation of the activity branch the enterprise is part of, the general <strong>si</strong>tuation of the company<br />

(the nature of products, the quality, the price, the customers, the suppliers) and the financial <strong>si</strong>tuation of the<br />

enterprise "(Feleagă N. 2005, p.56). Bank creditors document their lending deci<strong>si</strong>on according to the company’s <strong>si</strong>ze<br />

and closely analyze the evolution of loans reimbursement. However, due to non-compliance with the general<br />

principles related to loans, the imprudence of bank creditors led to the break-out of the global financial cri<strong>si</strong>s in 2007.<br />

As a normal reaction, in times of financial cri<strong>si</strong>s, the attention of bank creditors grows <strong>si</strong>gnificantly. While in normal<br />

conditions, prudence is the ba<strong>si</strong>c principle, during financial cri<strong>si</strong>s, lenders focus on exces<strong>si</strong>ve prudence, on bu<strong>si</strong>ness<br />

continuity of companies, on their ability to maintain profits, on the degree of liquidity, but also on the human factor,<br />

especially on managers, on their behavior, the measures taken to survive, and also to exit the cri<strong>si</strong>s.<br />

The refusal of bank creditors to fund a company can lead to a liquidity cri<strong>si</strong>s. The permanent communication<br />

between creditors and managers, the fair description of the company’s <strong>si</strong>tuation, the flexibility, the transparency and<br />

the fairness are key factors for establishing a viable relationship between creditors and companies. In cri<strong>si</strong>s<br />

conditions, survival is the main objective of the companies and funds are primary. However, if loans are not<br />

efficiently used, it can lead to bankruptcy.<br />

During difficult economic conditions, the loans from companies within the group represent a reliable alternative. The<br />

conditions for obtaining such loans may be more permis<strong>si</strong>ve, the interests – lower, or the reimbursement periods –<br />

longer. However, the funding alternative is available only to larger companies, who are part of a group of enterprises.<br />

3.3. Other stakeholders – employees, customers, suppliers<br />

3.3.1. Employees<br />

56


Survival remains the biggest challenge in times of financial cri<strong>si</strong>s. However, survival is understood in different ways<br />

by the managers and the employees of a company. If managers believe that survival means reducing the number of<br />

staff, for sure, the employees will think exactly the oppo<strong>si</strong>te, because the disposal would affect their welfare, as the<br />

unemployment period may be longer than normal. On the other hand, accepting a number of employees too large in<br />

comparison with the neces<strong>si</strong>ties of survival or continuation of activity can lead to inefficiency and even bankruptcy.<br />

In cri<strong>si</strong>s conditions, the employees are interested not to lose their job, and to maintain the same financial and other<br />

benefits. Therefore, the permanent communication with their managers, the active participation in the bu<strong>si</strong>ness of the<br />

company, or on the contrary, the more or less violent confrontations between managers and employees are some of<br />

the pos<strong>si</strong>ble effects related to the reaction of employees during these difficult conditions.<br />

3.3.2. Customers and suppliers<br />

Trading partners demonstrate more prudence when there are going concern issues. Customers are mainly interested<br />

in the company’s going concern assumption, but they also have in mind the pos<strong>si</strong>bility of negotiating prices ea<strong>si</strong>er.<br />

On the other hand, the suppliers are interested and analyze more strictly the profitability of the companies and their<br />

ability to pay the financial liabilities. However, the monitoring of debits and deadlines is the main objective of<br />

suppliers in times of financial cri<strong>si</strong>s. The improvement of the relationships between the trading partners and the<br />

companies can be achieved through communication and informational transparency.<br />

The financial cri<strong>si</strong>s leads to <strong>si</strong>gnificant changes in the behavior of stakeholders. The reactions differ depending on<br />

the role of the participants in the company’s life. To avoid bankruptcy and conflicts of interest, managers should<br />

adopt a flexible attitude, adapt to the demands of the stakeholders involved and not at last, insure permanent<br />

communication between company and interested parties.<br />

4. Importance of communication under economic cri<strong>si</strong>s<br />

Most economic cri<strong>si</strong>s lead to rumors, to distorted perceptions regarding the economic environment, to stress, to lack<br />

of control, to panic, to disorientation, to uncertainty, to lack of security and even to major lack of balance in the<br />

whole society. The first affected by the above mentioned facts are companies, their owners and managers, but also<br />

other stakeholders and parties directly involved in the life of a company. They may have reactions such as denial,<br />

avoidance of respon<strong>si</strong>bility, disclaimer of culpability, justification. Finally, the reactions are transformed into<br />

po<strong>si</strong>tive ones: acceptance, remediation, corrective actions, optimism and confidence. One of the factors that make the<br />

tran<strong>si</strong>tion from a negative attitude on the cri<strong>si</strong>s to a survival-oriented behavior, if not to optimism, is the<br />

communication between the company and stakeholders and between the company and the economic environment as<br />

a whole (see figure 1).<br />

Individuals react differently to a given <strong>si</strong>tuation. Their personality, temperament, and the environment in which they<br />

have developed and worked, the psychological, social, economic, political factors and the factors of other nature<br />

have led to different, complex, sometimes opposed reactions. Social context involves individual’s interaction, which<br />

can be achieved mainly through communication. The role of communication is important because it can lead to<br />

sustainable and productive relationships between individuals or to the oppo<strong>si</strong>te reactions of rejection, conflict, and<br />

indifference. Human relationships influence the creation, the existence and the development of the enterprises, and of<br />

the economic environment. Companies can not exist without individuals, whereas a powerful connection is created:<br />

individuals depend on the existence and the proper functioning of companies, while companies cannot exist in the<br />

absence of individuals.<br />

The strong link that has been created between the different categories of individuals, due to the interactions between<br />

them, had as starting point communication. In times of financial cri<strong>si</strong>s, communication takes magnitude, <strong>si</strong>nce<br />

individuals need accurate information on the facts (in order to eliminate rumors and distorted perceptions of the<br />

economic environment). On the other hand, u<strong>si</strong>ng communication and tools offered by psychology, individuals can<br />

recover their balance (by eliminating stress, lack of control, panic and disorientation). Last but not least, the<br />

uncertainty, and the lack of security and balance can be controlled and removed only when panic and disorientation<br />

in the society are reduced. Thus, individuals can make correct and rational deci<strong>si</strong>ons related to the cri<strong>si</strong>s <strong>si</strong>tuation,<br />

can identify the causes, clear them off and restore the social and economic balance.<br />

For these reasons, correcting the negative effects triggered by the economic cri<strong>si</strong>s is the first step to getting out of the<br />

cri<strong>si</strong>s. However, the respon<strong>si</strong>bility for these actions is to be taken by individuals (stakeholders) whose main tool is<br />

communication.<br />

57


Managers<br />

Followed short-term objectives and<br />

personal interests<br />

Auditors<br />

Took a pas<strong>si</strong>ve role in testing the<br />

going concern assumption<br />

Rumours, distorted<br />

perception on the<br />

economic<br />

environment<br />

Financial Institutions<br />

Credit expan<strong>si</strong>on, complex financial<br />

instruments<br />

F<strong>IN</strong>ANCIAL CRISIS<br />

Stress, lack of<br />

control, panic,<br />

desorientation<br />

COMMUNICATION<br />

Investitors<br />

Underestimated investment risks<br />

Employees<br />

Rapacity in buying houses and other<br />

goods without appropriate income �£�¦�¦¡£�¦©§<br />

�©¤��§¢<br />

Uncertainties, lack of<br />

security, major lack<br />

of balance within the<br />

entire society<br />

Figure 1: The phenomenon of financial cri<strong>si</strong>s<br />

Conclu<strong>si</strong>ons<br />

The effects of the financial cri<strong>si</strong>s that broke out in the summer of 2007 at international level are also felt today. The<br />

uncertainty, the increa<strong>si</strong>ng number of cases of bankruptcy, the risk adver<strong>si</strong>ty of investors, the reduced liquidity, the<br />

stricter credit conditions, the price volatility are only some of the features of the cri<strong>si</strong>s phenomenon. All participants<br />

in the economic life are affected, directly or indirectly, more or less, by the current cri<strong>si</strong>s. As a consequence, changes<br />

are necessary, both in attitude, but also in the undertaken actions, whereas communication is essential as instrument<br />

of survival and exit from the cri<strong>si</strong>s.<br />

Managers, who are respon<strong>si</strong>ble for their company’s well-being, will need to develop survival strategies and powerful<br />

instruments of risk management. Moreover, prudence and conservatism will characterize the attitudes of investors,<br />

who before cri<strong>si</strong>s started, were willing to take risks. Creditor, who proved to be quite tolerant in the period of credit<br />

expan<strong>si</strong>on, will become stricter in analyzing the eligibility of their potential clients. The importance of auditors will<br />

increase, because creditors, investors and the public in general rely on their opinion as independent<br />

��¤�¦�£�£§�¢�¦� �¤©���¢�¤¦¥¦¥ ��¢��¥©� ��¢�¤¦¥¦¥<br />

expert.<br />

58


Employees will become directly interested in the success or failure of the company where they work, due to their<br />

dependency relationship with the employer. The driver for all these changes in attitude will be communication. �§�£�����£�¤¢©�£���£��¤��¤������£������¤¢�£���¤�§¢¢¤��������£����£¢���¤�������International<br />

References<br />

Auditing and Assurance Standards Board, accessed at 19.03.09,<br />

http://web.ifac.org/download/IAASB_Staff_Audit_Practice_Alerts_2009_01.pdf<br />

2008, Basel Committee on Banking Supervi<strong>si</strong>on, accessed at<br />

23.03.2009, http://www.asbaweb.org/E-News/enews-<br />

16/Documentos%20Finales/Supervi<strong>si</strong>%C3%B3n%20Bancaria/SB-01-EXTERNAL%20AUDIT.pdf<br />

Feleagă L., Feleagă N. 2005, ����©�£¨£�©�¤�£�©��£©¢¡��©��¢�©¢¤¤§¢��¤©�¡¥££��¤¢�©�£��©¨¡���¨§�§¨¦, Infomega,<br />

Bucureşti<br />

Feleagă N. 2006, ¦¥£�§�¤¢�©��©¢��¢¤�¢£��¤¢££, Economie<br />

teoretică şi aplicată nr. 9, p.61-70 ��£������¤¢�¡�accessed at 22.03.09,<br />

www.apb.org.uk/images/uploaded/documents/ACFAB2.pdf ©¢£¤�©��¦���£�§�£��©¨�¤�£¨£¤��¤2008, accessed at<br />

01.04.2009, http://www.fsforum.org/publications/r_0804.pdf<br />

2008, drafted by René Ricol,<br />

���¤¢�©¨©§�£�¢§©¨£�<br />

accessed at 20.03.2009, www.expertscomptables.org/csoec/content/download/139505/2840268/ver<strong>si</strong>on/1/file/FinalReport-def.pdf<br />

1998, World Bank 1998, accessed at<br />

©���©�££���§�¤¢�£�£��<br />

25 aprilie 2009,<br />

www.worldbank.org ��¤�§�£�¤�����£¢���¤��©����¢��¢©�¤���¤¢�©��¤ �¤��¢�����¤�£�©��£©¨�¢£�£� ¦��¤¢�©�£��©¨��©��©¢����§�£�£����� ¥£ �¢£�©�£�©��£©¢¡¨©�§��¡�©�£��¢¤�¤��¨¤¨¤ ��¢§������©��£�� �¤��¢�����¤�£�©��£©¨��©�£¨£�<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation<br />

triangle”. This project is co funded by European Social Fund through The Sectorial Operational Programme for<br />

Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

59


CREAT<strong>IN</strong>G VALUE FOR ROMANIAN COMPANIES<br />

Academy of Economic Studies of Bucharest<br />

<strong>IN</strong> THE PERIOD 2006-2008<br />

Costin CIORA<br />

Abstract �£�¢£¥�¤¦§�¦�£��¢�¢¤�¦§£§��¦¥�¢¤�©¤�£§�¢�£§�¦�¦¥��¢¤¢¥���©���¢�¤¢£�¦©§�£��¢¥�©¤��¢ ¥�£¤¢�©��¢¤¥���¢�£ ©¤©� ¢��¦�¢©�£�©��£§�¦¥��¢�£�¦�¦¡£�¦©§©���¢�©�£��£��¢���¦���£§ �§��¢¢�©§©�¦��©§�¢���©¤��¡�¦�¢���¢�¢�¢¤�¦§£�¦©§©���¢¥�©���¤¦�¢©�£�©��£§�<br />

KEYWORDS: creating value, overall performance ©§�£��¢�¤¢£�¦©§��¦§£�����¢¤�©¤�¢�£�©��£¤£�¦�¢£§£��¥¦¥©�¤¢¥���¥�<br />

<strong>IN</strong>TRODUCTION<br />

The primary objective of any company is to create value for its shareholders.<br />

Creating value has become extremely important in the financial world as a series of new<br />

indicators were developed for measurement.<br />

Creating value for shareholders tends to become a major criterion of performance analy<strong>si</strong>s at<br />

large companies. The applicability of this type of analy<strong>si</strong>s is very broad, covering companies<br />

listed on the stock exchange and unlisted companies. A company creates value if it earns enough<br />

to cover the cost of financial debt and the opportunity cost of capital.<br />

�©��£§��¥£�¦�¦���©�¤¢£�¢�£��¢�©¤£��¦�¥¦§�¢¤¢¥��©��¢¤¥��¦�¢¥�£¤¢�©��¢¤¥��¤¢�¦�©¤¥� ¢���©�¢¢¥�¥����¦¢¤¥��©�£��©���§¦�����¢�©��£§��¥¥�£¤¢�©��¢¤¥���¦��£¤¢£�¥©��¢©�§¢¤¥� �£�¢�¤¦©¤¦���¡£§£¨¢¤¥£��©¦§�¢�����¢���¥���¤¥�¢�¢¤�£§¢§���¦¥¨©£����¤¢£�¦§¨ �¢¤�£§¢§��£��¢� �¤¢£�¦§¨�£��¢¦���¦¢¥£¤¢��¤§©§�£�¦�£�¨¤¢£�¢¤��£§��¢�©¥�©��¤©��¤¦§¨��¢����¢ £¦�©���¦¥�©¤�¦¥�©�¤¢¥¢§�£�¢¤�©¤�£§�¢£§£��¥¦¥©�£¥£���¢©��©�£§¦£§¢§�¢¤�¤¦¥¢¥�£¥¢� �¢¤¢£��¢�©§�����£��¢�¤¢£�¦§¨���¢©�¢¤£���¢¤�©¤�£§�¢¦¥�¢�¦§¢�£��©¤�¦§¨�©��¢<br />

1. USE OF THE <strong>IN</strong>DICATOR TO CREATE VALUE: ECONOMIC VALUE ADDED<br />

(EVA)<br />

One of the most used indicators for asses<strong>si</strong>ng the <strong>si</strong>ze of the value created by a company is the<br />

economic value added (EVA). This indicator was developed by the consulting company Ster –<br />

Stewart, with the main role of measuring the financial performance achieved by a company.<br />

EVA is calculated as a difference between operating profit and net total cost of capital used. As<br />

Maria Niculescu (2005, p.194) says, EVA has become in the decade 1990-2000, a total standard<br />

of quality, being an indicator measuring performance of the management team but also a<br />

60


eference to substantiate and assess the effectiveness of deci<strong>si</strong>ons. The relationship for<br />

calculating the economic value added , by the consulting company Stern – Stewart is:<br />

EVA = Net operating result – Cost of capital invested<br />

Economic value added measures the wealth created by a company in a financial year. This<br />

indicator is calculated as cost of debt and equity costs. The most innovative aspect of the<br />

economic value added is that it present the level of income to which value is created. This is done<br />

because EVA is calculated after deducting the cost of capital. “U<strong>si</strong>ng economic value added as an<br />

instrument for allocating capital to benefit brings benefit not only at micro scale, but even at the<br />

macro level. The indicator produces an assessment of the effectiveness of capital allocation by<br />

con<strong>si</strong>dering the relationship between returns and risk. Therefore, the achievement of po<strong>si</strong>tive<br />

economic values is a <strong>si</strong>gn of efficient use of capital in terms of risk. "(Valceanu, G., Robu V.,<br />

Georgescu, N., 2005, p.320). A study conducted by Robert Kleineman (1999, pp.80-91) presents<br />

the case of companies in the United States that have adopted EVA in the period 1987-1996,<br />

which exceeded the performance of companies in the same industry. During the four years<br />

experience in the study, companies that used EVA had results that were 28.8% better than those<br />

that have not used the concept. Vernimmen et al. (2005, pp.355-356) presents the point of view<br />

through which the managers are judged on the ba<strong>si</strong>s of EVA, they will have a huge incentive to<br />

reduce capital invested. It is very pos<strong>si</strong>ble that this reduction is purely overvalued, and it doesn't<br />

have a real effect. This reduction of capital investment may lead to abandonment of investment<br />

that can bring important revenues in the future.<br />

The result is achieved through operational activities of the company, representing the result of<br />

operating. From the result of operation used in the calculation of EVA, it is deducted the<br />

depreciation and property tax, achieving the net operating result. The equivalent of the net<br />

operating result in Anglo-Saxon literature is Net Operating Profit After Taxes, abbreviated<br />

NOPAT.<br />

Capital investment required to calculate EVA is composed of equity and financial debts from<br />

participating to the co-financing of the economic activity. The cost of capital (weighted average<br />

cost of capital), according to Maria Niculescu (2005, p.195), is calculated as a weighted average<br />

of equity and financial debts. The term used in Anglo-Saxon literature bears the name of<br />

Weighted Average Cost of Capital (WACC), and is calculated as follows:<br />

Where:<br />

CPR is equity;<br />

Dat is the net financial debt;<br />

is the average cost of capital;<br />

is the average interest.<br />

The average cost of capital can be calculated based on the C.A.P.M. This is a rather widely seen<br />

and practiced model in the companies from countries with developed stock systems. This model<br />

was developed at the end of the years 1950-1960 with the contribution of Harry Markowitz,<br />

William Sharpe, John Lintner and Jack Treynor, and now it is a used and recognized model.<br />

61


The C.A.P.M model is based on the assumption that investors act rationally, and have all the<br />

information available.<br />

The cost of equity is determined as follows:<br />

Where<br />

Rf is the rate of interest without risk;<br />

Rm is the average rate of return of financial stock market;<br />

β is the sen<strong>si</strong>tivity coefficient of the title, compared with the average exchange<br />

(Rm-Rf) is the market risk premium (Rp).<br />

The interest rate risk is not practiced in the securities, while the coefficient β is obtained by<br />

statistical calculations and is between 0.6 and 1.4.<br />

The author Maria Niculescu (2005, p.196), specifies that a po<strong>si</strong>tive EVA indicator means creating<br />

wealth for shareholders over remuneration of capital. In contrast, a negative value indicates that<br />

the capital does not cover the cost of operating results achieved. "In other words, it loss money<br />

even if has po<strong>si</strong>tive accounting results". The same author presents the point of view of the famous<br />

economist Alfred Marshall in the year 1890: "What remains to a company from his winnings,<br />

after deducting the cost of capital at a rate corresponding can be con<strong>si</strong>dered a benefit of the<br />

developer or manager". Through the vi<strong>si</strong>on of integrative approach, EVA gives a fair picture of<br />

the efficiency of resource use and effectiveness of global bu<strong>si</strong>ness. As Peter Drucker said in<br />

1995, in an article published in the journal "Harvard Bu<strong>si</strong>ness Review", "measuring the value<br />

added after deducting all costs, including the capital, EVA shows the productivity of production<br />

factors, indicating the products, services, subunits or activities which productivity is con<strong>si</strong>derably<br />

higher and that creates a greater value added." (Niculescu, M, 2005, p.198).<br />

2. STUDY ON ECONOMIC ANALYSIS OF VALUE ADDED FOR 9 companies listed<br />

on the Bucharest Stock Exchange (BVB)<br />

2.1. The description of the methodology and analy<strong>si</strong>s of the implementation of the<br />

study<br />

In carrying out this study, we started with a set of nine of the 10 most liquid companies listed on<br />

the Bucharest Stock Exchange that build the BET index (first index developed by BVB,<br />

representing the reference index of capital market), with <strong>si</strong>gnificant weights in this index, as the<br />

table below shows.<br />

Table 1�The list of companies<br />

Current<br />

Symbol<br />

Number<br />

Name of the listed company<br />

Share on<br />

BET (%)<br />

1 TLV BANCA TRANSILVANIA S.A. 20.97%<br />

2 SNP PETROM S.A. 19.22%<br />

62


3 BRD BRD - GROUPE SOCIETE GENERALE S.A. 17.66%<br />

4 RRC ROMPETROL RAF<strong>IN</strong>ARE S.A. 10.99%<br />

5 TEL C.N.T.E.E. TRANSELECTRICA 7.35%<br />

6 BIO BIOFARM S.A. 5.49%<br />

7 BRK S.S.I.F. BROKER S.A. 1.79%<br />

8 IMP IMPACT DEVELOPER & CONTRACTOR S.A. 1.75%<br />

9 AZO AZOMURES S.A. 0.90%<br />

The study shows the economic value added of companies taking into account the information in<br />

period 2006-2008. The analyzed period is the beginning of the financial cri<strong>si</strong>s, which affected the<br />

financial sector worldwide, producing negative effects on financial markets and the listed<br />

companies. The financial cri<strong>si</strong>s, evidenced by the bankruptcies of companies in banking and<br />

financial sector but also by uncertainty among investors, is a very important moment for the<br />

economic and financial analysts because it is a period in which some theories can be cancelled,<br />

but also new economic-financial models can be confirmed. The current cri<strong>si</strong>s is caused by a<br />

sudden liquidity in global markets and banking systems, caused by the failure of companies that<br />

invested in mortgages with a high degree of risk. The cri<strong>si</strong>s revealed the weaknesses in the global<br />

financial system. During this period of uncertainty, a careful study of indicators of value creation<br />

is very important for taking deci<strong>si</strong>ons.<br />

Through information from the financial companies, but also additional information from annual<br />

reports, we have calculated indicators for earning Economic Value Added.<br />

2.2. Analy<strong>si</strong>s based on value creation<br />

Starting from the calculation of EVA, we calculated the net operational result of the 9 companies.<br />

So after deducting depreciation and property tax, we had net operating result. The net operating<br />

result based on the information from 31.12.2008 for the 9 companies are listed in the table below:<br />

Table 2 The net operational result for the 9 companies<br />

Current<br />

number<br />

Symbol<br />

The net operational<br />

result (lei)<br />

1 TLV 119,754,000<br />

2 SNP 1,593,013,703<br />

3 BRD 1,353,000,000<br />

4 RRC 17,159,952<br />

5 TEL 192,607,284<br />

6 BIO 12,111,877<br />

7 BRK -9,627,678<br />

8 IMP 24,084,120<br />

9 AZO 58,404,235<br />

63


We can notice a large net operating result for SNP Petrom with 1593013703 lei, and a negative<br />

net operating result for SSIF Broker with -9627678 lei. The results were obtained by adjusting<br />

the operating result.<br />

To determine the cost of invested capital we have started to determine the capital investment and<br />

the cost of capital.<br />

In the determination of the invested capital we took into account the equity, provi<strong>si</strong>on for risks<br />

and charges, deferred taxes, loans from bond issues, long-term loans and short-term loans.<br />

In this sense beginning from the financial year 2008, we obtained the following results presented<br />

in the table below.<br />

Table 3 Invested capital<br />

Current<br />

Number<br />

Symbol<br />

Invested capital<br />

(lei)<br />

1 TLV 17,138,333,000<br />

2 SNP 15,793,126,042<br />

3 BRD 49,240,220,292<br />

4 RRC 4,234,881,759<br />

5 TEL 4,219,299,333<br />

6 BIO 144,812,841<br />

7 BRK 88,456,885<br />

8 IMP 578,072,362<br />

9 AZO 493,997,068<br />

The capital invested is a very important <strong>si</strong>gnificance in the analy<strong>si</strong>s of EVA, representing the<br />

cash flow for advanced development of the company and for financing economic activities.<br />

In determining the cost of equity and borrowed (weighted average cost of capital) we started from<br />

the model outlined above:<br />

Studying the model, we arriving at the average cost of capital determined on the ba<strong>si</strong>s<br />

This model, developed by the C.A.P.M (Capital Assets Price Model) puts the spotlight on the rate<br />

Rf = risk free rate. This rate is identified with the yield of securities, whereas shows a very high<br />

64


security, as saying the authors: Dragota V. and Ciobanu, A. (2002, p.252). Moreover, the same<br />

authors present the coefficient volatility β as being defined as the sen<strong>si</strong>tivity of an asset to<br />

changes in value of the portfolio.<br />

β is a coefficient of elasticity which expresses the sen<strong>si</strong>tivity of a title to market changes. In<br />

other words, he shows how to change the price of a title change to a percentage of the market.<br />

(Michael Alexa, SSIF Broker, 2008, www.s<strong>si</strong>fbroker.ro)<br />

To determine the coefficient β is determined based on the clas<strong>si</strong>cal relationship for calculating<br />

the volatility:<br />

β =<br />

Where cov (Ri, Rm) is the co variation between firm profitability and the analyzed market, while<br />

the mean disper<strong>si</strong>on (variants) presents the yield market.<br />

Starting from these premises β have the following values:<br />

Table 4 β Coefficient (Mihai Alexa, SSIF Broker, 2008, www.s<strong>si</strong>fbroker.ro)<br />

Current<br />

Number<br />

Symbol β Coeficient<br />

1 TLV 0,86<br />

2 SNP 1,07<br />

3 BRD 1,13<br />

4 RRC 0,94<br />

5 TEL 0,99<br />

6 BIO 0,94<br />

7 BRK 0,89<br />

8 IMP 1<br />

9 AZO 0,79<br />

The coefficient β has different values between 0.79 (Azo) and 1.13% (BRD)., and it corresponds<br />

to the period 1 January 2006-29 August 2008.<br />

The risk free rate of return is 6% yield to securities related to the state in 2008. The return<br />

without risk is between the normal range for this type of efficiency.<br />

The market risk premium is determined based on the profitability of the market. I<br />

con<strong>si</strong>dered as a guideline the BET index of the Stock Exchange from Bucharest. In this aspect<br />

65


starting from the daily percentage changes BET index for the period 1 January 2006 - 29 August<br />

2008, we achieved a return of -0.02% of the market. Adjusting the market with the first return of<br />

risk related to country risk (2.03%), and subtracting the rate of return without risk (6%), we came<br />

to a risk premium of -3.99% of the market.<br />

In this aspect the average cost of capital<br />

For the 9 companies analyzed is presented in the following table.<br />

Table 5 The average cost of capital<br />

Current<br />

Number<br />

Symbol<br />

The average cost of<br />

capital<br />

1 TLV 2.57%<br />

2 SNP 1.73%<br />

3 BRD 1.49%<br />

4 RRC 2.25%<br />

5 TEL 2.05%<br />

6 BIO 2.25%<br />

7 BRK 2.45%<br />

8 IMP 2.01%<br />

9 AZO 2.85%<br />

The cost of invested capital (weighted average cost of capital) is determined according to the<br />

model<br />

The interest rate for lending was set at 14.25% and the rate of tax is 16%.<br />

Starting from these data, the cost is fixed cost of equity and debt for each company listed<br />

(weighted average cost of capital), to reach the following results<br />

Table 6 Cost of capital invested<br />

Current<br />

Number<br />

Symbol<br />

Investit<br />

Capital(lei)<br />

Weighted average<br />

cost of capital<br />

Cost of<br />

capital<br />

invested (lei)<br />

1 TLV 17,138,333,000 11.07% 1,896,742,262<br />

2 SNP 15,793,126,042 3.42% 540,383,442<br />

3 BRD 49,240,220,292 11.03% 5,433,248,769<br />

4 RRC 4,234,881,759 8.38% 355,034,224<br />

66


5 TEL 4,219,299,333 6.40% 270,173,487<br />

6 BIO 144,812,841 3.26% 4,725,941<br />

7 BRK 88,456,885 2.66% 2,353,596<br />

8 IMP 578,072,362 6.22% 35,956,930<br />

9 AZO 493,997,068 4.75% 23,456,121<br />

Thus we have obtained capital investment cost required to calculate EVA.<br />

Economic value added was calculated based on the information and calculations made based on<br />

the following:<br />

Table 7 Economic Value Added<br />

Current<br />

Number.<br />

EVA = net operating result - cost of capital invest<br />

Symbol<br />

Net operating<br />

result (lei)<br />

Cost of<br />

invested<br />

Capital(lei)<br />

Economic<br />

Value Added<br />

1 TLV 119,754,000 1,896,742,262 -1,776,988,262<br />

2 SNP 1,593,013,703 540,383,442 1,052,630,261<br />

3 BRD 1,353,000,000 5,433,248,769 -4,080,248,769<br />

4 RRC 17,159,952 355,034,224 -337,874,272<br />

5 TEL 192,607,284 270,173,487 -77,566,203<br />

6 BIO 12,111,877 4,725,941 7,385,936<br />

7 BRK -9,627,678 2,353,596 -11,981,274<br />

8 IMP 24,084,120 35,956,930 -11,872,810<br />

9 AZO 58,404,235 23,456,121 34,948,114<br />

Economic value added can be calculated by the model and analy<strong>si</strong>s:<br />

Where Ki is the capital invested<br />

is the rate of return invested capital (after tax)<br />

is the average cost of capital calculated above rate of return of capital invested.<br />

Rate of return of capital invested is used in Anglo-Saxon literature the term ROCE - Return on<br />

Capital Employed.<br />

is calculated by adjusting the value Rate of return of capital invested after tax model ".<br />

(Niculescu, M, 2005, p.208).<br />

67


or under his Vernimmen (2005, p.232)<br />

This rate is very important in the analy<strong>si</strong>s of several sets of indicators.<br />

To this end we reached the following values of the rate of return invested capital (after tax): �£��¢¥Rate of return of invested capital<br />

Current<br />

Number<br />

Symbol<br />

Net operating<br />

result (lei)<br />

Cost of<br />

invested<br />

capital (lei)<br />

Rate of<br />

return of<br />

capital<br />

invested<br />

1 TLV 119,754,000 1,896,742,262 0.70%<br />

2 SNP 1,593,013,703 540,383,442 10.09%<br />

3 BRD 1,353,000,000 5,433,248,769 2.75%<br />

4 RRC 17,159,952 355,034,224 0.41%<br />

5 TEL 192,607,284 270,173,487 4.56%<br />

6 BIO 12,111,877 4,725,941 8.36%<br />

7 BRK -9,627,678 2,353,596 -10.88%<br />

8 IMP 24,084,120 35,956,930 4.17%<br />

9 AZO 58,404,235 23,456,121 11.82%<br />

Comparing the rate of return of capital invested with the weighted average cost of capital ( ), we<br />

obtain the following results:<br />

�£��¢ Comparison<br />

Current<br />

Number<br />

68<br />

Symbol<br />

Rate of return<br />

of capital<br />

invested<br />

Weighted<br />

average cost<br />

of capital<br />

vs.<br />

Result<br />

Economic<br />

Value Added<br />

1 TLV 0.70% 11.07% < ¡£��¢�¢¥�¤���¦©§-1,776,988,262<br />

2 SNP 10.09% 3.42% > Value creation 1,052,630,261<br />

3 BRD 2.75% 11.03% < ¡£��¢�¢¥�¤���¦©§-4,080,248,769


¡£��¢�¢¥�¤���¦©§ ¡£��¢�¢¥�¤���¦©§ ¡£��¢�¢¥�¤���¦©§ ¡£��¢�¢¥�¤���¦©§ 4 RRC 0.41% 8.38% < -337,874,272<br />

5 TEL 4.56% 6.40% < -77,566,203<br />

6 BIO 8.36% 3.26% > Value creation 7,385,936<br />

7 BRK -10.88% 2.66% < -11,981,274<br />

8 IMP 4.17% 6.22% < -11,872,810<br />

9 AZO 11.82% 4.75% > Value creation 34,948,114<br />

In 6 of the 9 companies analyzed, there is a negative economic value (disposal value) as a result<br />

of achieving a rate of return on invested capital (after taxation) less than the weighted average<br />

cost of capital used by the firm. According to the table above, a comparison between the rate of<br />

return of capital invested and the weighted average cost of capital, leads to a result of creating<br />

value or destroying value.<br />

It notes that the SNP Petrom creates the greatest value added by 1052630261 lei, while BRD<br />

created a negative value. Moreover, Tran<strong>si</strong>lvania Bank has obtained a result of -1776988262 lei.<br />

The financial sector is in a period of high instability, therefor are necessary the investments in<br />

developing new lines of bu<strong>si</strong>ness. This can be explained so that this destruction of value in the<br />

two banks is the result of the cost of capital over net operating result as a result of investments<br />

made. The same <strong>si</strong>tuation encountered in the case with SSIF Broker with -11981274 lei.<br />

The energy sector represented in this study Transelectrica of SNP Petrom and Rompetrol,<br />

Rafinarie Constanta that presents different <strong>si</strong>tuations. Thus if the SNP Petrom create value, both<br />

RRC and TEL created negative value, on the investment fund in 2008.<br />

Biofarm Bucharest has created economic value added amounting to ROL 7385936, following a<br />

rate of return on invested capital (after tax) of 8.36%, higher than the weighted average cost of<br />

capital of 3.26%. Azomures registered a rate of return on invested capital of 11.82%, being the<br />

highest rate of the analyzed portfolio. Weighted average cost of capital was at a <strong>si</strong>ze of 4.75%.<br />

CONCLUSIONS<br />

"In recent years, a new reality raises capital providers, the management company and financial<br />

analysts: the need to manage the amount and orientation of the primary strategy to create value<br />

for shareholders." (Valceanu, G., Robu V., Georgescu, N., 2005, p.334)<br />

Under conditions of high instability, the use of many indicators for the performance analyses,<br />

including the use of indicators of value creation may lead to different results from clas<strong>si</strong>cal<br />

analy<strong>si</strong>s. Thus all the deci<strong>si</strong>on makers will have a picture of the value created by bu<strong>si</strong>ness, by<br />

comparison of the operating result and net cost of capital invested. Net operating result shows the<br />

operational activity (operating) and the level of development.<br />

U<strong>si</strong>ng the methodology of calculating of the cost of capital invested, we can follow the evolution<br />

of indicators such as capital cost or cost of debt. These indicators can provide detailed<br />

information for analyzing phenomena track. "The economic value added is a strategic and<br />

effective in the measurable financial performance management company that can be used in the<br />

incentives process to increase economic efficiency. (Valceanu, G., Robu V., Georgescu, N.,<br />

2005, p.322). Thus, as the authors stated (Işfănescu A., V. Robu, Anghel I. (2001, p.225) it can<br />

69


eached a conclu<strong>si</strong>on regarding the analy<strong>si</strong>s and po<strong>si</strong>tioning a company on the concept of value<br />

created.<br />

REFERENCES §�¤¢�¤¦§�¢¤¦�©¤�2002�Editura Dragotă, V., Ciobanu, A. Economică, Bucureşti §�¤¢�¤¦§�¢¤¦¦�2001, Işfănescu A., Robu V., Anghel I., Editura Tribuna Economică,<br />

Bucureşti, ‚<br />

Kleineman, Robert, 1999, Some new evidence on EVA companies, �¦§£§�¢, Vol.12 (2), pp.80-91<br />

Niculescu, Maria 2005, ¢¦£¨§©¥�¦�¨�©�£�¥�¤£�¢¨¦��¢¦£¨§©¥�¦��¦§£§�¦£¤, Editura Economică,<br />

Bucureşti<br />

Mihai Alexa, 2008, SSIF Broker, Bucureşti, accesat la 10 Apr 2009,<br />

£www.s<strong>si</strong>fbroker.ro/included/download_file.php?analize=da&id=5247><br />

Vâlceanu, G., Robu V., Georgescu, N., 2005,<br />

�£��£¤¢£<br />

�©§©�¦�©¡�¦§£§�¦£¤¤�Editura<br />

Economică, Bucureşti<br />

Vernimmen, P., Quiry, P., Dallocchio, M., Le Fur, Y., Salvi, A., 2005, ��¢©¤�£§�¡¤£��¦�¢�John<br />

�£��£¤¢£<br />

Wiley & Sons, West Sussex, England<br />

¡©�¤§£�©�����¦¢��©¤�©¤£�¢<br />

�©¤�©¤£�¢�¦§£§�¢� �§£�¦¡¤<br />

This article is a result of the project „Doctoral Program and PhD Students in the education<br />

research and innovation triangle”. This project is co funded by European Social Fund through<br />

The Sectorial Operational Programme for Human Resources Development 2007-2013,<br />

coordinated by The Bucharest Academy of Economic Studies.<br />

70


CORPORATE GOVERNANCE AND PERFORMANCE<br />

MECHANISMS: <strong>IN</strong>TERNAL AUDIT ENGAGEMENTS PRE AND<br />

POST MERGER<br />

Dobre Maria Mirela, DediŃă Dana Crina<br />

Academy of Economic Studies, Bucharest, Romania,<br />

mirela_dobre@yahoo.com<br />

crina_dedita@yahoo.com<br />

ABSTRACT<br />

This paper presents the financial and economic coordinates of corporate governance models applied in developed<br />

countries and the role of internal audit as a governance mechanism used in mergers and acqui<strong>si</strong>tion processes.<br />

Mergers and acqui<strong>si</strong>tions are not performant by chance. Performance is based on financial management principles,<br />

value adding objectives, and advantage and synergy arguments. These can be assessed in view of M&A deci<strong>si</strong>ons<br />

through internal control and internal audit evaluations. Internal audit mis<strong>si</strong>ons can be achieved before and after the<br />

merging process and take into con<strong>si</strong>deration the following: 1.The application of financial management principles<br />

(shareholder’s interest and maximizing the company’s value, two-<strong>si</strong>ded transactions, comparative advantage,<br />

reasonable price, incremental benefits, risk management portfolio diver<strong>si</strong>fication, time-value of money); 2)<br />

Estimating the pos<strong>si</strong>bility of adding value ( through determining the net advantage of the merger as a difference<br />

between total market value after merger and added market values of companies before merger); 3) Estimating<br />

synergies (more efficient activities, cutting down fixed costs, complementary resources such as managerial<br />

experience and highly trained personnel; 4) Identifying and managing the risks of loo<strong>si</strong>ng such resources. The<br />

objective of this research is to underline the importance of internal audit process, as a link in nowadays’ corporate<br />

governance. The notorious accounting failures that led to the passage of the Sarbanes-Oxley Act and Securities and<br />

Exchange Commis<strong>si</strong>on (SEC) and stock exchange rulemakings have left directors, executives, their lawyers and<br />

accountants searching during the past two years to implement or improve processes and procedures which comply<br />

with the new mandates regarding disclosure, governance and accounting procedures. The final goal of this evolution<br />

is to reach a high quality level of financial reporting that is so necessary for deci<strong>si</strong>on making.<br />

Key-words: corporate governance, mergers, synergic effects, internal audit<br />

JEL G34 - Mergers; Acqui<strong>si</strong>tions; Restructuring; Corporate Governance<br />

I.Introduction<br />

The choice of such a research subject took into account the growing interest of board members and executive<br />

management towards improving governance procedures, internal audit and mergers and aqui<strong>si</strong>tions.. The joint<br />

element is the corporate governance which creates internal control mechanisms and techniques aiming to make<br />

efficient deci<strong>si</strong>ons.The merging operations are par excellence corporate deci<strong>si</strong>ons of a paramount importance. The<br />

internal control and audit role has increased con<strong>si</strong>derably because of the famous accounting failures in the last few<br />

years.<br />

Adopting the Sarbannes - Oxley Law and the SEC regulations (Securities<br />

Exchange Commis<strong>si</strong>on) determined the board of directors and the executive managers to look for improving the<br />

internal audit procedures and processes and implementing some new ones according to the new norms of<br />

governance, accounting and transparency. The internal audit, due to its insurance mis<strong>si</strong>ons, but especially to those of<br />

counseling, is supposed to contribute to consolidate the corporate deci<strong>si</strong>ons and projects. A merger or an acqui<strong>si</strong>tion<br />

is a corporate mega-project involving not only a budget, but also a good deci<strong>si</strong>on’s consolidation. In this respect, a<br />

company could take over another one only if this fact heads for increa<strong>si</strong>ng the ownership’s fortune. As it could be<br />

seen in our research, this motivation is specific only to the Shareholding type governance model and not to the<br />

Stockholding type one which is more generous. This type of corporate operation presupposes the knowledge and<br />

joint application of the corporate law, fiscal and accounting knowledge. We will try to gather our knowledge to<br />

closely study these joint aspects within the large enterprises’ practice.<br />

II. The research methodology and results<br />

71


This documentation and research aims to highlight the internal audit’s importance as a ba<strong>si</strong>c bangle in the present<br />

corporate governance. The objectives of this research are to put into practice the internal audit’s work principles and<br />

financial management within the merging transactions. The used methods are putting the principles into practice<br />

through evaluation techniques and comparative analy<strong>si</strong>s. The research result will describe the potential impact of<br />

such merging transactions upon the ownership’s fortune. It will also depict the internal audit role in consolidating<br />

and evaluating post factum the mergers. Suppo<strong>si</strong>ng that the merging operations are just a false pretense, the internal<br />

audit procedures will be a useful instrument in this field. In conclu<strong>si</strong>on, we would like to present the research result<br />

as an extra argument for organizing and consolidating the internal audit’s po<strong>si</strong>tion within the Romanian corporations.<br />

2.1. Structures, mechanisms, models and actual trends within the corporate governance (enterprise)<br />

The recent worldwide economy has evolved around USA where the corporate governance is a national phenomenon<br />

which has become international through globalization. After the great financial failures in the early 2000’s, (frauds,<br />

from all points of view!), people start talking a lot about the corporate governance and the internal control<br />

mechanisms as systems meant to protect the financial <strong>si</strong>tuations’ credibility through financial informing/reporting<br />

mechanisms which are supposed to be as well controlled as pos<strong>si</strong>ble. In this respect, in Romania, the technology and<br />

even the related mechanisms have been already “imported”, although the content is not entirely unknown. But what<br />

is the corporate or enterprise governance? What are the present trends, models, mechanisms and structures? This<br />

difficult question has a fully convincing and at the same time, academic answer as Univ. Prof. PhD. N. Feleagă has<br />

proved in a series of articles published in CECCAR magazine in 2008 - Accounting, expertise and bu<strong>si</strong>ness audit.<br />

The enterprise governance covers the set of disposals ensuring that the objectives followed by the managers are<br />

legitimate and the working means are adapted to reach these objectives as Feleagă points out (2007, pg.13). The<br />

theoretical bases of the enterprise governance are as follows: (1) the property rights’ theory (usus - the right of u<strong>si</strong>ng<br />

an asset, fructus- the right of collecting "the fruit" of the asset, and abusus – the right of selling an asset); (2) the<br />

agency theory in which the enterprise is a node of contracts binding the investors and managers as Jensen and<br />

Meckling (1976) quoted by Feleagă (2007, pg.15) proved. Within the Romanian law, the relation refers to the<br />

juridical mandate relations between the ownership (general meeting) and the enterprise managers (board of directors)<br />

which in its turn could delegate the managers’ skills. The key-element of this theory having a complete practical<br />

application in the companies is lining up the management interest to the investors’ interest which has always been<br />

the enterprise maximized value (in fact, equity - shareholder’s fortune). The internal mechanisms of lining up the<br />

managers to the shareholder’s interest are as follows: the shareholders’ right to vote, the control imposed by the<br />

board of directors, the ways to stimulate and remunerate managers. The external mechanisms of lining up the<br />

managers to the equity owner’s interest are as follows: the financial market, the directors/managers labor market, the<br />

competition on the goods and service market. The agency relation (mandate) between the investors and managers<br />

implies a deci<strong>si</strong>on-based delegation task (it presupposes agency costs –managers’ remuneration) and as a result some<br />

inevitable conflicts appear between the parties. The conflict solving is based on three devices and structures: (1) the<br />

financial politics (the politics of distributing dividends, the debt recourse, free cash flow issue), (2) External control<br />

systems (various markets and external audit), (3) Internal control systems (internal control organized by executive<br />

managers and internal audit organized by the board of directors to evaluate the internal control made by the<br />

executive managers). The models of corporate governance used in Europe are: (1) the shareholder type model<br />

used in Anglo-Saxons countries and USA where the financial markets are very well developed, and the major<br />

objective to reach by the enterprise is to maximize the value in the shareholders’ advantage (profit and stock<br />

exchange), (2) the stakeholder type model presented in Japan and most of the European countries (out of which<br />

France and Germany are separated) where the financial markets are not very well developed, and the major objective<br />

to reach by the enterprise is less to maximize the value in the shareholders’ advantage but to defend the interest of all<br />

the parties involved (employees, bu<strong>si</strong>ness partners, banks, shareholders, managers etc). The image of the enterprise<br />

governance system could be proved by grouping its components in structures, procedures and behaviors. The<br />

structures are as follows: internal- General Meeting of Shareholders, Board of Directors and external - regulating<br />

authorities. We mention that the internal audit is a structure placed between General Meeting of Shareholders-<br />

Board of Directors and the executive management. The procedures are explained in corporate governance,<br />

accounting and commercial codes and laws. The behavior is specific to the agents (managers, executive directors)<br />

respon<strong>si</strong>ble for administering the shareholders’ fortune. These components’ hierarchy makes us conclude that the<br />

corporate governance is the management of management, as Perez (2003), quoted by Feleagă (2008) empha<strong>si</strong>zes.<br />

As far as the internal audit’s role is concerned, we can say that it expresses the management quality as long as it<br />

constantly evaluates the management and internal control processes belonging to the executive management. In<br />

terms of the activity pursuing principle, the trust in delivering the counterpart is vital, but this trust is based, from the<br />

formal point of view, on both the internal reports and the external financial communication (N. Feleagă, L. Feleagă,<br />

2008). Here, the preoccupations of this paper’s authors are met: on the level of the financial reports, they represent<br />

72


a source of documentation for those interested in major transactions (mergers and acqui<strong>si</strong>tions) and a contribution to<br />

the published financial data credibility for those interested in internal control systems (internal audit). The actual<br />

public viewpoint related to the ownership’s role within the corporate governance shows that the institutional<br />

investors play a <strong>si</strong>gnificant role (especially in the capital market) and the institutional or individual shareholders’<br />

general attitude needs to be proactive. It means that they are supposed to vote efficiently in the General Meeting of<br />

Shareholders and not to sell their assets when the enterprise goes through a difficult period. The present trend within<br />

the enterprise governance is the shareholders’ active behavior (N. Feleagă, 2008) which needs to be more and more<br />

encouraged taking into account the actual financial cri<strong>si</strong>s’ effects.<br />

2.2 Capital Mergers and Aqui<strong>si</strong>tions – Specific Financial Techniques and Operation Net Advantage<br />

involves and<br />

An acqui<strong>si</strong>tion is like a “mega” capital budgeting project. As such, a company should acquire another company only<br />

if it will increase shareholder wealth. However, a corporate acqui<strong>si</strong>tions involves special legal, tax, and accounting<br />

issues. A a combination of two companies, the the The<br />

absorbs all the assets and liabilities of the and assumes the bu<strong>si</strong>ness. The<br />

loses its independent existence, often becoming a sub<strong>si</strong>diary of the ©�¢§£¢�¢�This is the American policy<br />

and also of other states where the forming of company groups and corporate governance are encouraged.In a �����¨£�©�£��, two or more companies combine to form an entirely new entity. The distinction between acquiror and<br />

acquiree becomes blurred because shares of each of the consolidating companies are exchanged for shares of the new<br />

company. Both of the consolidating companies lose their independent existence, often becoming sub<strong>si</strong>diaries of the<br />

new company or, in combination, becoming the new company. These tranzactions are always bilateral because<br />

aquiring a company implies in most cases paying a merger prime, above market value of the company aquired,<br />

substantial enough to convince the aquiree’ shareholders to sell their own stock. Acqui<strong>si</strong>tions attract headlines<br />

because of the drama of the battle of control. Its well known the case when the front page of the<br />

�¤¢�¤¢<br />

carried an article headlined “Bidding War: Offers for RJR Pit KKL and Shearson in a Battle for Turf”, which<br />

announced the bid of Kohlberg Kravis Roberts & Company (KKR) for control of RJR Nabisco. Five days earlier, a<br />

management-led group had announced its intention to develop a proposal, in conjunction with Shearson Lehman<br />

Hutton, to acquire RJR Nabisco in a leveraged by out valued at $75 per common share. A leveraged by out is an<br />

acqui<strong>si</strong>tion that is financed mainly, sometimes more than 90%, by borrowing. The KKR bid amounted to $90 per<br />

share. The battle for control unfolded over the ensuing <strong>si</strong>x-week period. It involved three bidding groups, no fewer<br />

then ten of the leading investment banks, and a veritable army of lawyers, information agents, accountants and<br />

commercial banks. KKR finally prevailed when it offered to pay $109 per common share, 45% more than the<br />

management-led group’s original proposal and a staggering aggregate bid of $25 billion. (Douglas R. Emery, John<br />

D. Finnerty, John D. Stowe, 1998 p. 726). In this paper, we’ll show how to analyze corporate<br />

©�¢§£¢¤¢�©�¢§£¢�¢� ©�¢§£¢¤¤� ©�¢§£¢¤¢�©�¢§£¢�¢� ©�¢§£¢¤¤ ©�¢§£¢¤¤<br />

¡©¨¨��¢¤¤���§¢�©¨ ©�¢§£¢¤¤ 1 acqui<strong>si</strong>tions. An<br />

acqui<strong>si</strong>tions is like a “mega” capital budgeting project. As such, a company should acquire another company only if<br />

it will increase shareholder wealth. However, a corporate acqui<strong>si</strong>tions involves special legal, tax, and accounting<br />

issues. We’ll explain how to tailor capital budgeting technique to evaluate a corporate acqui<strong>si</strong>tions. We’ll also<br />

describe other valuation techniques- especially comparative analy<strong>si</strong>s - that are widely used in practice. Agency<br />

problems are important in corporate acqui<strong>si</strong>tions. How will the target respond? Under the Principle of Self-Interested<br />

Behavior, managers could <strong>si</strong>t by pas<strong>si</strong>vely when facing a pos<strong>si</strong>ble acqui<strong>si</strong>tion of “their” company. �¤¨��¦��¤¢¤��¤��¤�©�£�¢: Mergers And Acqui<strong>si</strong>tions And The Principles Of Finance<br />

Look for opportunities to make profitable acqui<strong>si</strong>tions. Acquire another company only if<br />

doing so increases shareholder wealth for your company. Acquiring another company<br />

usually requires paying a premium over the prevailing market price large enough to get the acquiree’s shareholders<br />

to sell their shares. Recognize that a merger of companies that have different comparative<br />

advantages might have a po<strong>si</strong>tive net present value (NPV). Look to comparable acqui<strong>si</strong>tions<br />

for guidance regarding a reasonable price to pay for an acqui<strong>si</strong>tions. Look for opportunities to<br />

rede<strong>si</strong>gn securities or structure of an acqui<strong>si</strong>tions transactions to enhance value. Calculate the<br />

net advantage of an acqui<strong>si</strong>tion on the ba<strong>si</strong>s of the incremental after-tax cash-flows the acqui<strong>si</strong>tions will provide.<br />

Merging two companies through an exchange of shares benefits the bondholders of both,<br />

because their expected return increases while their risk decreases. Diver<strong>si</strong>fying through a �£�¤¢�£�£�©�£�� �£�£��¤�§¢��¢©�¤���� ¦��¢¤�¤��©¨�¤�¤�£�� ¡©¨§©�¨¤¦�¤©� �¤�©�£�¢©¨�¢£��£�¨¤ ����©¢©�£�¤���©��©�¤ �¡���£�¤��¢©��©��£���<br />

1 The law regarding capital markets no 297/2004 published in MO 571/2004 in Romania imposes the terms take-over and aqui<strong>si</strong>tion, therefore we<br />

shall use this term<br />

73


conglomerate merger will benefit shareholders only if they could not achieve such diver<strong>si</strong>fication on their own.<br />

Use discounted-cash-flow analy<strong>si</strong>s to measure the net advantage of an acqui<strong>si</strong>tion.<br />

Specific Financial Techniques - A corporate acqui<strong>si</strong>tion is usually a substantial capital investment for the �¤�©§�¤��£���£�¤, acquiring company. According to Emery, Finnerty and Stowe (1998, p. 726), 1996 was a boom period in this field.<br />

an acqui<strong>si</strong>tion can have a great impact on shareholder wealth than other of capital investment.<br />

The analytical tools and ba<strong>si</strong>c deci<strong>si</strong>on rules of capital budgeting still apply. However, particular care must be taken<br />

in applying these tools because of the enormous <strong>si</strong>ze and complexity of the investment.<br />

In Romania, the law reform in finance and economics fields through the articles 233 to 245 in the Company<br />

Law (in force), through the Ministry of Finance Order 1223/1998 (abolished),Ministry of Finance Order 1078/2003<br />

(abolished) and Ministry of Finance Order 1376/2004 (in force) regarding the mergers, splits and winding up of<br />

companies only refers to merger with winding up the absorbed company and consolidation with the winding up of<br />

the combining companies in order to form a new company. Consequently, the national laws lead to the use of<br />

mergers for reorganizing the equity, not for the external development of companies through mergers and<br />

acqui<strong>si</strong>tions. This is the difference between mergers with winding up of the<br />

�£�¤<br />

in Romania, and mergers with<br />

turning the into<br />

¡©¨§¤��<br />

a sub<strong>si</strong>diary, in United States. Lo<strong>si</strong>ng the independence doesn’t<br />

��¤<br />

mean<br />

���¢��¢©�¤©�¢§£�£�£���©�<br />

it’s<br />

winding up but can mean only lo<strong>si</strong>ng the right to take bu<strong>si</strong>ness deci<strong>si</strong>ons, which are taken at corporate level. A<br />

merger involves the acqui<strong>si</strong>tion of an entire company. Buying a company, with its own portfolio of assets and its<br />

liabilities, is more complicated than buying a new machine or building a new plant. In addition, complex tax issued<br />

must often be resolved. For these reasons, estimating the incremental cash flows is inherently more difficult than the<br />

measurement problems encountered in capital budgeting project. Also, how a company finances an acqui<strong>si</strong>tion takes<br />

on added importance. The economics of the investment and how the company finances its tend to interact because,<br />

the acqui<strong>si</strong>tion can alter the acquirer’s (acquiror’s) financial structure. Thus, estimating the required return is also<br />

inherently more difficult in the case of corporate acqui<strong>si</strong>tions than in other forms of capital investment. Yet accuracy<br />

is often crucial because of the amount of corporate funds that the acquirer must commit to the transaction.<br />

The shareholders of an acquiring company can benefit from a merger only if the two companies are worth more in<br />

combination than separately. To provide a framework for discus<strong>si</strong>on, suppose that acquirer and acquiree are worth<br />

Va and Vb in total market value (that is, the total market value of their assets), respectively. They would be worth<br />

Vab in total market value in combination. The acquirer must normally offer the acquiree’s shareholders some<br />

premium, Pb above Vb to induce them to sell their shares. The acquirer also incurs various costs and expenses (E).<br />

The net advantage to merging (NAM) to the acquirer’s shareholders equals the difference between:<br />

1. the total market value of the company post-merger net of the cost of completing the transaction and<br />

2. the total market value of the companies before the merger<br />

©�¢§£¢¤¤� �©£¤���¤��¢���¤£��¤¢�¤¢�¤¢�¢©�����¨£�©�£���<br />

of<br />

� ©�¢§£¢¤¤ ©�¢§£¢¤¤<br />

�¤¢�£��£�¤��¤��<br />

NAM=Vab-(Vb+Pb)- E- Va= [ Vab-(Va+Vb)]-Pb-E<br />

If the net advantage to merging is po<strong>si</strong>tive, the merger would increase the wealth of the acquirer’s<br />

shareholders. The term in brackets in equation represents what is commonly referred to as the a<br />

merger. The whole is worth more than the sum of the parts when this expres<strong>si</strong>on is po<strong>si</strong>tive. Under de Principle of<br />

Two-Sided Transactions, the premium Pb represents both a gain to the acquiree’s shareholders and a cost to the<br />

acquirer’s shareholders. Even if the synergistic effect is po<strong>si</strong>tive, the acquirer’s shareholders will benefit only if the<br />

premium Pb and the expenses are less than the synergistic benefits. One of the more interesting issues in the area of<br />

mergers and acqui<strong>si</strong>tions is the <strong>si</strong>ze of Pb in relations to Vab-(Va+Vb). If Pb is large enough, NAM can be negative.<br />

In that case, the acquirer will have “overpaid” for the acqui<strong>si</strong>tion. Example:Company A, with a total market value of<br />

$5 million, is planning to acquire Company B, which has a total market value of $1.5 million. Company A estimates<br />

that the merged company will be worth $7.5 million as a result of operating and other efficiencies. Company’s<br />

investments bankers have advised that company A will have to pay a $0.6 million premium in price to acquire<br />

company B. Merger-related costs and expenses will amount to $0.1 million. Applying equation we find that net<br />

advantage to merging is:<br />

�<br />

NAM=[7.5-(5.0+1.5)]-0.6-0.1=$0.3 million<br />

Synergy creates $1 million of value (=7.5-[5.0+1.5]). Of this amount, $0.6 million is paid to company B’s<br />

shareholders, and $0.1 million covers transaction-related expenses. Company A’s shareholders wind up a net<br />

increase in their wealth of $0.3 million. Thus the merger would benefit both companies’ shareholders.<br />

Evidence suggests that mergers do tend to produce synergy, at least when the two companies are in the same<br />

industry, and the shareholders of acquired companies tend to benefit handsomely. Target stockholders generally<br />

receive takeover premiums averaging between 30% and 50% for their shares. In contrast, the shareholders of<br />

74


acquiring companies tend to realize only very modest gains. This sharing of benefits is probably due to capital<br />

market efficiency, reflecting the impact (actual or potential) of competing acquirers. The Romanian experience and<br />

framework show that mergers and aqui<strong>si</strong>tions (that can also take place after split ups) can generate the so-called<br />

capital primes.This is an additional capital and is the po<strong>si</strong>tive difference between book value of shares issued during<br />

merger and their nominal value (merger primes). In the case of aquiring through split-up or divi<strong>si</strong>on the difference<br />

between the fair value of assets contributed by shareholders and the nominal value of shares is called contribution or<br />

subscription prime. A merger can be economically beneficial only if the sum of parts exceeds the whole. There is at<br />

least one <strong>si</strong>tuation in which this can happen: ©��£¤�¤��¤¢©�£��¤��£�£¤��£¤�©��¤�����£¤�����©¨¤.<br />

Two companies may decide to merge in order to achieve ��¤¢©�£��¤��£�£¤��£¤�or to take advantage of<br />

The merged companies can eliminate duplicate facilities, operations, or departments (the<br />

financial staff of the acquiree is usually one of the first redundancies to be eliminated). Con<strong>si</strong>der two airlines with<br />

overlapping routes. By merging their operations, they can better coordinate scheduling and eliminate excess capacity.<br />

Achieving operating efficiencies is more likely to result from horizontal or vertical merger than from a conglomerate<br />

merger. A combines two companies in the same line of bu<strong>si</strong>ness. A involves<br />

integrating forward toward the consumer, or back-ward toward the source supply, in a particular line of bu<strong>si</strong>ness.<br />

The merger of two airlines is a horizontal merger. When a company purchase one of its parts suppliers, that is a<br />

vertical merger. Most mergers in the United States <strong>si</strong>nce World War II have been of the conglomerate type.<br />

One means<br />

¢¤��§¢�¤�(management<br />

of achieving operating efficiencies involves combining two companies that have the<br />

expertise, strong sale staff, skilled product engineering staff). But a merger<br />

will be beneficial to both only if it enables each company to obtain what it needs more cheaply than it could have if it<br />

had remained on its own.<br />

Two companies in the same line of bu<strong>si</strong>ness might also merge in order to achieve in<br />

production, distribution,<br />

¤�����£¤�����©¨¤�<br />

or some other phase of their operation. Economies of scale occur when the average unit cost<br />

of goods sold decreases as output expands. For example, a higher volume of production might permit a company to<br />

build larger, more efficient plants than the smaller ones it must build now. Achieving economies of scale in<br />

production is the key motive underlying most horizontal mergers.<br />

Operating efficiencies and economies of scale are the main sources of any synergy. A conglomerate merger<br />

has the least potential for generating them. In any case, one must be careful in asses<strong>si</strong>ng potential operating<br />

efficiencies and potential economies of scale. They may never be realized. For example, merging an insurance broker<br />

and a securities broker to achieve economies of distribution may fail to yield the anticipated benefits if the brokers<br />

cannot (or <strong>si</strong>mply will not) sell each other’s products.<br />

¤�����£¤�����©¨¤ �¤¢�£�©¨�¤¢�¤¢ ��¢£����©¨�¤¢�¤¢ ����¨¤�¤��©¢<br />

2.3 The internal audit and its po<strong>si</strong>tion in enterprises<br />

According to the definition given by the Internal Auditors Institute (the global body in this field having its<br />

headquarters in SUA, Florida state), the internal audit is an objective and independent activity of insurance and<br />

counseling/ guidance referring to the control level on operations as it guides enterprises in order to improve<br />

its operations and contributes to create added-value. The corporations whose annual financial <strong>si</strong>tuations are<br />

subject to the financial audit, according to the law or the shareholders’ option, organize the activity of internal<br />

audit within a separate department belonging to the organizational structure. Optionally, this activity can be<br />

externalized on a contractual ba<strong>si</strong>s. The main characteristics of this activity are:<br />

1)It is an objective and independent activity providing an insurance to the entity that it benefits by a control<br />

level on the operations and that means the following: a mental attitude of independence and not necessarily a<br />

surveillance of those who make mistakes, a participative approach and not a post factum correction of the operations,<br />

a constructive approach of the dysfunctions and not a confrontation with those respon<strong>si</strong>ble for the mental attitude of<br />

independence, it depends on the competence and not on the po<strong>si</strong>tion within the entity. The internal audit is an<br />

objective and independent activity of insurance and counseling and that means that it is supposed to measure not<br />

only the <strong>si</strong>ze of the deficiencies, but also to suggest how these could be corrected and prevented. The top priority is<br />

to de<strong>si</strong>gn and put into practice an internal control system;<br />

2)It guides the entity to improve its operations and contributes to add an extra value namely it helps the<br />

entity to reach its objectives by evaluating the processes of risk management, control and governance through a<br />

systematical and methodical approach and making propo<strong>si</strong>tions to consolidate their efficacy. Improving the activity<br />

takes into account the internal audit preoccupation to come into line with the operations in order to protect the<br />

entity’s assets and to increase their efficacy and efficiency. The internal audit HELPS, ASSISTS, COUNCEL<strong>IN</strong>G,<br />

but does not replace the management respon<strong>si</strong>bility. Its principle is to pass from the post factum criticism to the<br />

construction of a new organizational culture.<br />

75


3)The insurance services aim to evaluate the proofs to provide an independent opinion or conclu<strong>si</strong>on related to a<br />

process, a system or other subjects. The insurance represents the objective assessment of the proof in order to<br />

provide an independent assessment or opinion on risk management, internal control or governance/managing<br />

processes. The internal audit provides the entity with the insurance that it has a control level on the operations.<br />

The insurance services improve the DECISIONS’ QUALITY by improving the <strong>IN</strong>FORMATION QUALITY AND<br />

AVAILABILITY;<br />

4) The counseling services (it appears the term of counseling in the public internal audit in our country) are formal<br />

recommendations generally given at a client’s specific mis<strong>si</strong>on request. The counseling stands for internal audit<br />

services except for the insurance services of the internal audit by which the management is as<strong>si</strong>sted<br />

(guided/counseled) to reach its objectives. The counseling’s applying area and nature are established together with<br />

the client.<br />

5) The internal audit helps the organization to reach its objectives due to a systematical and methodical<br />

approach (the profes<strong>si</strong>onal method makes the whole difference), to evaluate and improve (we can improve even<br />

what is already satisfactory), the processes of risk management (if it is well managed, a risk is no longer seen as a<br />

danger which must be immediately eliminated, but as a financial, commercial, organizational and technical<br />

opportunity etc.). What is the internal auditor’s role? He identifies and evaluate the organization’s risks in order to<br />

establish the control level/ degree and take the necessary measures), the control processes (the internal audit<br />

evaluates the internal control system taking into account its efficiency and adequacy to the organization’s objectives-<br />

the internal control models: COSO, COCO, CADBURY-TURNBULL, K<strong>IN</strong>G,VIENOT), corporate governance<br />

processes (the internal audit as<strong>si</strong>sts the board of directors and evaluates the corporate governance from the<br />

efficiency, efficacy, transparency and integrity point of view – the internal control is the corporate governance’s base<br />

as it a matter of transparency. From the above mentioned remarks it derives that the internal audit is entitled to<br />

evaluate the QUALITY OF MANAGEMENT carried out by the executive managers.<br />

2.4 Pos<strong>si</strong>ble internal audit mis<strong>si</strong>ons and procedures before and after the merger in a Romanian<br />

enterprise<br />

The mergers and acqui<strong>si</strong>tions represent a dynamical process of strategy and corporate-organizational culture.<br />

The empirical evidence shows a high rate in failures in creating an extra value for the shareholders as a result of<br />

these transactions. In this respect, the corporate internal audit has changed its traditional role based on subsequent<br />

control and taken over a guidance/counseling role based on risk analy<strong>si</strong>s.<br />

The internal audit can contribute to the consolidation of some correct deci<strong>si</strong>ons referring to the merger. It can also<br />

interfere in some other different stages of it. Moreover, the internal auditors will be able to evaluate the operation’s<br />

success or failure through subsequent procedures and mis<strong>si</strong>ons. We con<strong>si</strong>der worth studying the internal audit<br />

pos<strong>si</strong>ble po<strong>si</strong>tion in a Romanian enterprise involved in a merging transaction. In Romania, the merger is defined by<br />

the Corporation Law as an operation in which two or more corporations decide separately to transfer assets or<br />

liabilities to one of these corporations or to establish a new one to carry out a joint activity. The divi<strong>si</strong>on takes place<br />

by the complete sharing of the assets and liabilities of one corporation cea<strong>si</strong>ng its existence, between two or more<br />

existing corporations (to which the operation is an acqui<strong>si</strong>tion) or which comes into existence in this way. By<br />

merging and divi<strong>si</strong>on there is an exchange of notes (assets) between the participating enterprises. The exchange ratio<br />

can be calculated within the procedures of establishing the economic output of the enterprises prone to merge. The<br />

share’s absolute value is less important than their "economic weight" as Malciu (2000, p. 63) underlines. As a result<br />

the evaluation of the merger intake is inferior to the shares’ exchange parity. The merger prime is calculated as the<br />

difference between the book net value of the latest shares and there nominal cost. There is a tight competition in<br />

which not only the share’s absolute value matters but also its value in comparison with other shares and especially<br />

with the net asset of the absorbing enterprise. The merger’s prime expresses a bigger output of the absorbing<br />

enterprise given by a value of the share which is bigger than the absorbed enterprise’s shares. The merging or<br />

devi<strong>si</strong>ng date represents the exact date when the assets or liabilities are transferred and registered in the commerce<br />

registry. This date when the enterprise’s assets and debts are effectively transferred, from the juridical point of view,<br />

marks the property transfer, and this fact is also mentioned in the commerce registry. The more numerous and<br />

complicated<br />

these adjustments are, the longer the period from "the accounting reference date" to the date of merging or effective<br />

divi<strong>si</strong>on. As Dobre (2005, p. 186) points out, practice unfortunately proves the lack of understanding of the<br />

difference between the accounting reference date and the operation date by the real delivery of the patrimonial<br />

76


elements. 2 The accounting procedures and stages regulated in Romania meant to be followed during the merger by<br />

absorption are: 1. approving by General Meeting of Shareholders the merging operations. 2. Inventorying and<br />

evaluating the assets and liabilities of the corporations prone to merge. 3. Drawing up financial <strong>si</strong>tuations by all the<br />

enterprises involved in the merger. 4. Establishing the private equity (the net asset) on the ba<strong>si</strong>s of each involved<br />

enterprise’ merging balance sheet. 5. Establishing the asset exchange ratio. 6. Establishing the exchange parity of the<br />

assets or social parties. 7. Elaboration of the merging project which will be published by the absorbing.<br />

From the internal audit and evaluation of the management’s quality point of view, in case of a merger<br />

transaction, in the following table we shall present the coherence between the way and the moment in which the<br />

internal auditors interfer in the assessment of the deci<strong>si</strong>on, in progres<strong>si</strong>ng with the stages of the transaction and in<br />

monitoring the merger’s effects:<br />

Table 1<br />

Deci<strong>si</strong>ons’ background<br />

evaluation before merger<br />

Ante factum internal audit<br />

engagements and procedures<br />

for asses<strong>si</strong>ng potential<br />

opportunities and economic<br />

benefits (synergic effects of<br />

creating added-value).<br />

Internal audit<br />

recommendations on<br />

supporting the merger<br />

deci<strong>si</strong>on<br />

Examples of opportunities<br />

identified:<br />

Improving the<br />

economic<br />

profitability<br />

Production<br />

rationalization<br />

Protection against<br />

competition<br />

Assets transfers<br />

whose settlement is<br />

made through the<br />

book value(shares)<br />

and not by<br />

liquidities<br />

Evaluation of the effectiveness of operations<br />

by concomitant evaluation of legal and<br />

commercial procedures regarding mergers<br />

Internal audit engagements and procedures for<br />

asses<strong>si</strong>ng the non-compliance risks and<br />

operation failure risks , concomitant to merger<br />

stages:<br />

Tests<br />

Questionnaires<br />

Interviews<br />

Sheets for identifying and analyzing<br />

risks<br />

Internal audit recommendations on the<br />

validation for performed procedures or in<br />

stopping or improving them.<br />

Examples of recommendations through the<br />

stages of legal procedures regarding a<br />

merger:<br />

The fea<strong>si</strong>bility study of the draft merger phase can<br />

not substitute for inventory and valuation required<br />

by law and do not create economic changes, that is,<br />

not recorded in accounting;<br />

The merger prime expresses the higher potential of<br />

the acquirer due to the higher value of its shares;<br />

Preventing publication of the merger draft due to<br />

the difference between accounting reference date<br />

and effective date of the merger as the date of<br />

transmis<strong>si</strong>on of property items.<br />

There are several criteria for valuation such as<br />

book adjusted net asset value, value of yield,<br />

forecasted results, exchange value, but the<br />

provided adjustments should be recorded in the<br />

accounts before preparing the merger balance<br />

sheet.<br />

The exchange ratio may be the result of<br />

negotiations between the parties or only a<br />

mathematical calculation based on the financial<br />

statements. However, the starting point is the<br />

comparison made on the ba<strong>si</strong>s of homogeneous and<br />

Evaluation of efficiency by valuation of the<br />

added-value created after the merger<br />

Post factum internal audit engagements and<br />

procedures for asses<strong>si</strong>ng the failure risks in<br />

creating added-value: Estimating economic<br />

benefits and synergies of the mergers.<br />

Internal audit recommendations on the<br />

failure risks to add value or identification of<br />

new opportunities.<br />

Examples of post-merger risks: decrease<br />

or loss of potential economic resources.<br />

Examples of new opportunities:<br />

More effective economic activities<br />

Savings on fixed costs<br />

Complementary resources<br />

Managerial experience<br />

Technical staff better trained<br />

In the post-merger period should take place<br />

the validation of the expectations which the<br />

company involved took into con<strong>si</strong>deration<br />

when decided the merger. The period of<br />

validation can not be default, but it con<strong>si</strong>ders<br />

to be reasonable to the <strong>si</strong>ze of the companies<br />

involved, the stakes envisaged or the parallel<br />

developments that join the operation.<br />

2 For example, the merger project published in MO no 2124/11.09.2003 part 4 regarding the companies EFORIE SA, VENUS SA, CARMEN<br />

SILVA SA, SATURN SA, MIORITA ESTIVAL SA shows the reference date as 30.09.2002 and the date accomplishment date is 04.08.2003<br />

without taking into account the equity movements registered with the Commerce Register Office during this period.<br />

77


<strong>si</strong>gnificant evaluation criteria such as turnover, net<br />

fixed assets, exchange value, net profits, cash flow,<br />

the market. The problem that rises in the case of<br />

choo<strong>si</strong>ng a criterion is the materiality.<br />

Table 2<br />

Internal auditors’ work in all 3 stages (phases) of operation: (1) background of the deci<strong>si</strong>ons, (2) the progress of steps and<br />

procedures for the merger, (3) monitoring the effects of synergy and added value estimate, includes procedures and specific<br />

activities, presented in the following summary:<br />

The procedure for collecting and proces<strong>si</strong>ng<br />

information<br />

Purpose: collection of information regarding the<br />

audited structure / activity so that the auditor should be<br />

familiar with the area to be audited and identify<br />

successful factors for the audit mis<strong>si</strong>on.<br />

Objective: the premise of the procedure is the divi<strong>si</strong>on<br />

of audited processes or activities in elementary tasks,<br />

identifying the risks of each burden and evaluating<br />

them.<br />

The procedure for collecting information involves:<br />

Identifying the main elements of the economic<br />

context in which the audited entity or activity<br />

operates;<br />

Knowledge of the legislative and regulatory<br />

framework in governing the bu<strong>si</strong>ness of the<br />

audited entity or activity.<br />

Identification of control systems for a prior<br />

assessment of the strengths and weaknesses;<br />

Taking into account <strong>si</strong>gnificant findings and<br />

recommendations of the permanent file and<br />

previous internal audit reports, relevant for<br />

setting objectives for the internal audit<br />

mis<strong>si</strong>on;<br />

Identifying and evaluating <strong>si</strong>gnificant risks;<br />

Identifying potential sources of information<br />

that could be used as audit evidence.<br />

Internal auditors evolve specific activities:<br />

1. Identify laws, regulations and rules applicable<br />

to the audited structure/ activity;<br />

2. Appreciate the factors of success for the<br />

audited mis<strong>si</strong>on;<br />

3. Obtain for analy<strong>si</strong>s: organization chart,<br />

operational regulations, job descriptions,<br />

written proceedings of the audited structure or<br />

activity;<br />

4. Identifies the respon<strong>si</strong>bilities of the<br />

employees;<br />

5. Studying the flow of the information within<br />

the audited structure;<br />

6. Perform analytical procedures on the<br />

performance of the audited structure or<br />

activity with a view to analy<strong>si</strong>s the risks and<br />

quality of management (if it is one of the<br />

objectives).<br />

The procedure for identification and analyzing of risks<br />

Purpose: identify specific structure or audited area risks and<br />

evaluating the audited activity’s internal control.<br />

Objective: the risk assessment is based on: the nature and<br />

specific of the audited function or activity, the quality of internal<br />

control, the gravity of direct or indirect consequences of the<br />

risks, the risk probability.<br />

Internal auditors evolve specific activities:<br />

1. Achieving based on the information collected the<br />

auditory list of activities;<br />

2. For each audited activity are established ba<strong>si</strong>c tasks;<br />

3. Identify risks for each elementary task;<br />

4. Specify criteria for risk assessment;<br />

5. Assess the identified risks;<br />

6. Setting the audited objectives as a result of the risks<br />

identified;<br />

7. Specify the specific devices of each task (objectives,<br />

means, information systems);<br />

8. Elaborate the Risk Analy<strong>si</strong>s Panel.<br />

The Risk Analy<strong>si</strong>s Panel contain:<br />

Risk<br />

Risk clas<strong>si</strong>fication<br />

Risk probability<br />

The consequences and the patrimony impact, image<br />

impact<br />

Description of the consequences<br />

Existing strategy<br />

Re<strong>si</strong>dual risk clas<strong>si</strong>fication<br />

Necessary strategies.<br />

78


III. Research-based conclu<strong>si</strong>ons and profes<strong>si</strong>onal and legal arguments meant to consolidate the internal<br />

audit’s po<strong>si</strong>tion within the Romanian corporations<br />

The performance of the acqui<strong>si</strong>tion and merging processes is not an accident. It is based on financial management<br />

principles, generating added-value judgments, arguments related to advantages and economic synergies. These can<br />

be con<strong>si</strong>dered when making merging deci<strong>si</strong>ons through internal controls and internal audit’s evaluations. The internal<br />

audit mis<strong>si</strong>ons carried out before and after the mergers take into account: Applying financial management principles<br />

(shareholders’ interest and maximizing the company’s value, bilateral transactions, the comparative advantage, an<br />

affordable price, increa<strong>si</strong>ng the company’s value, the added benefits, handling the risks and diver<strong>si</strong>fying the<br />

participants, and money time-value terms); Estimating the pos<strong>si</strong>bilities of generating an added-value (by calculating<br />

the merger’s net advantage as a difference between the company’s total market value after the merger and the two<br />

companies’ total market value before the merger); Asses<strong>si</strong>ng the economic advantages and the company’s synergies<br />

after the merger (more productive exploitations, savings on the fixed costs, complementary resources such as<br />

managing experience, highly qualified technical staff); Identifying the risks of lowering or lo<strong>si</strong>ng these economic<br />

output resources. The making of acqui<strong>si</strong>tion and merging deci<strong>si</strong>ons are based on the financial <strong>si</strong>tuations’ credibility.<br />

The corporations’ experience in our country could be also developed more and more due to profes<strong>si</strong>onal accountants<br />

and internal auditors. Although it has been recently regulated, the corporate (private) internal audit is not well<br />

organized in all the enterprises. In this respect the arguments are legal and profes<strong>si</strong>onal: Legal arguments:<br />

provi<strong>si</strong>ons of Art. 160, alin.(2) in Corporation Law no. 31/1990, modified and completed by Law no. 441/2006 3 ;<br />

Profes<strong>si</strong>onal arguments: the Internal Audit International Standards are available on the <strong>si</strong>te belonging to USA<br />

Florida Internal Auditors Institute (www.theia.org), and to Romanian Internal Auditors Association (RIAA- branch<br />

IIA-SUA www. aair. ro) and through the National Norms on the internal audit issued by CAFR and available on<br />

CAFR’s <strong>si</strong>te (www.cafr.ro). The standards’ objectives are: to delimitate the ba<strong>si</strong>c principles representing the<br />

internal audit practice, to provide a proper framework for realizing and promoting a wide range of activities meant to<br />

add an extra value through quality and quantity, to establish the evaluation background for the internal audit<br />

performance, to improve the organizational operations and processes (referring to the organization’s total quality).<br />

The internal audit’s profes<strong>si</strong>onal standards are: Attribute Standards – applying to all internal audit services;<br />

Performance Standards - applying to all internal audit services; Implementation Standards- applying to the<br />

specific types of mis<strong>si</strong>ons: insurance and counseling, and is applied together with the other standards. Taking into<br />

account the present economic and liquidity cri<strong>si</strong>s, the corporate internal control system’s role in which the internal<br />

audit is an integrant part has substantially increased due to the famous accounting failures in the last years. After<br />

adopting the Sarbannes-Oxley Law and SEC (Securities Exchange Comis<strong>si</strong>on) provi<strong>si</strong>ons, the boards of directors<br />

and executive managers have constantly aimed at improving the internal audit procedures and processes and<br />

implementing new ones according to the new norms of governance, accounting and transparency. These<br />

normalization evolutions’ final goal is to reach a high quality level of financial reporting as it is of paramount<br />

importance within the deci<strong>si</strong>on making process, including the acqui<strong>si</strong>tion and merging field.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

3<br />

The companies whose annual reports are subject to financial audit, according to law or shareholder’s deci<strong>si</strong>on, shall organise internal audit<br />

according to the Romanian Audit Chamber’s regulations<br />

Bibliography<br />

-D. R. Emery, John D. Finnerty, John D. Stowe �¨©�¨��§�¡�¡¨©�©�¨��¢�©��§�§©¢, Prentice-Hall, Inc. 1998<br />

-E. Dobre, ¡¨£¨�§©�¨�©¨¤©¥¡©¢��¨�¨¢�¢§�¦¨§§�¢¨�©§�¥¨¢���¨�¡��§¨��¡��§, Editura InfoMega, Bucureşti, 2005<br />

-E. Dobre , ¢§��§���©���©�¨�¨¢¨¡©�����§�¨¡��¡���¡��¡��§��§�The 2006 International Conference on Commerce, ASE Bucharest, 27-29<br />

mart 2006, ISBN 10 973-594-785-4, ¡¨©�©�§�§¤©¢�§��¨©�§�¨¨, 13978-594-785-9<br />

-E. Dobre, I. Munteanu, Editura Muntenia, 2005<br />

-M.M. Dobre, �¦�©¢¨¡©��§�¤©���¨¢¦¨��¢§�§¢¡�§�§¢§�¢��§�Rev. Drept, Economie şi Informatică, ASEM, Chişinău, nr. 1(16) 2008 ISSN<br />

1810-1825 §��§�©�©���¡��¡��¢¨�£¤���¨�¨���§��¡�£�¨§¨���¨¡©��¨�¡���§�¡�¢¨©���¨©¢§�©¦¨�¡��©¨���§��¨©�©�¨��£,<br />

-N. Feleagă, L. Feleagă,<br />

Contabilitatea, ��¢¨�¨����¨©�§�¢¨¢¡�¨�¡�¦¨���§�©�©���¡��¡��¢¨�£, Expertiza şi Auditul Afacerilor no. 5, may, 2008 ISSN 1454 9263<br />

-N. Feleagă, Contabilitatea, Expertiza şi Auditul Afacerilor nr. 4, april, 2008 ISSN 1454<br />

9263<br />

-N. Feleagă, �����§�©�©���¡��¡��¢¨�£, Contabilitatea, Expertiza şi Auditul Afacerilor no. 12 dec. 2007 ISSN 1454 9263 ¥¦§¡��¡�¢¦§¡¨��¤¢�©��§�¨���§¦��¨¡����§©��¥¡�¢��©���©§��¦¨��¢���¢��§, - M.C. Jensen, W.H. Meckling, Journal of Financial<br />

Economics, vol. 3, 1976<br />

- L. Malciu, ¥¡©¢��¨�¨¢�¢§���¡��©��¢£, Editura Economică, 2000<br />

- R. Perez, ���¡��§�©�©�§�§��§©¢�§��¨�§, Edition La Decouverte, Paris, 2003<br />

79 ¢¨�§�§��¢§�¨¨¤©¢�§�§¨���§�¡©���¤©¢�§��¨©�§�§�¦¨�§¨���§¡�¨©�©�§��£¤���§¢§¡�§¢¨�§�������¡©�§�¢���¦¨�¡�§�§�§�§�¨¢¡��§


Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

80


SUSTA<strong>IN</strong>ABLE REPORT<strong>IN</strong>G FRAMEWORK<br />

Elena-Roxana ILCU<br />

The Academy of Economic Studies of Bucharest, Romania<br />

E-mail: ilcu_roxana@yahoo.com<br />

ABSTRACT ¦§�©��¢¥�¢�£¥�¢��¥©�¢�©§©�¦��¥©�¦£�£§�¢§�¦¤©§�¢§�£��¢�¢�©��¢§����¥�£¦§£�¦�¦�� �¢�¢�©��¢§��£�¢¥¦§�©£��©�§�£§¢��¦�¦¢§���¦�¦¥£�¦©§�¤©�¢¥¥©���¢§£��¤£�¤¢¥©�¤�¢¥ ��¥�£¦§£�¦�¦��¤¢�¤¢¥¢§�¥£§¦��©¤�£§��¤©��¢�©���¢��¢§��¡�¦¤¥��¢§��¤��¢�£�¥¢¦�<br />

KEYWORDS<br />

Sustainability, sustainability development, Sustainability Framework, sustainability<br />

disclosure<br />

<strong>IN</strong>TRODUCTION<br />

This paper investigates the regulatory transformations that have shaped the sustainability<br />

disclosure starting with the emergence of sustainability development concept until present.<br />

One of the most quoted definitions of sustainable development is that proposed by the<br />

World Commis<strong>si</strong>on on Environment and Development (WCED) chaired by Gro Harlem<br />

Brundtland, prime minister of Norway in 1987. According to the Brutland Report ("Our common<br />

future") sustainable development means "to ensure that development meets the needs of the<br />

present without compromi<strong>si</strong>ng the ability of future generations to meet their own needs”. The<br />

commis<strong>si</strong>on was created to address growing concern "about the accelerating deterioration of the<br />

human environment and natural resources and the consequences of that deterioration for<br />

economic and social development." United Nations (UN) convened WCED in 1983. In<br />

establishing the commis<strong>si</strong>on, the UN General Assembly recognized that environmental problems<br />

were global in nature and determined that it was in the common interest of all nations to establish<br />

policies for sustainable development.<br />

£�£���£�£��©�¥��¢¥£�¦¥�£��¦©§©���¢¥¢���£§§¢¢�¥§©�©§��¦§��¢�¤¢¥¢§����£�¥©¦§��¢ ����¤¢���¦¥�£�¢¤¦§�¢¥�¦¨£�¢¥��¢¤¢¨��£�©¤��¤£§¥�©¤�£�¦©§¥��£��£�¢¥�£�¢���¢¥�¥�£¦§£�¦�¦�� �¦¥��©¥�¤¢¥�£¤�¦§¨�¦����¢¢�¢¤¨¢§�¢©�¥�¥�£¦§£�¦�¦���¢�¢�©��¢§��©§�¢���§�¦��¤¢¥¢§���§��¢ ¢§����¢��¢¥�¦©§��£�¢�¢¤¨¢¥¦¥� ©��©��¢�©��£§¦¢¥¤¢£��¦§��¢�©§�¦�¦©§©�¥�¥�£¦§£�¦�¦�� �¦¥��©¥�¤¢£� �©§¥¦�¢¤¦§¨��¢¥£�¦¥�£��¦©§©����£§§¢¢�¥�§�¢¤��¢�©§�¦�¦©§©�¢§�¦¤©§�¢§�£��©§¥¢¤�£�¦©§¦§<br />

81


The sustainable development is the way in which the developing and in full process of<br />

industrialisation countries will avoid to become as the present industrialised countries based on<br />

intense carbon emis<strong>si</strong>ons.<br />

The three pillars of sustainable development are: economic, social and environmental<br />

development, pillars that are correlated. At the intersection of these pillars lays the sustainability<br />

concept.<br />

three pillars of sustainable development<br />

Adams, ��©�¤�¢�<br />

W.M., 2006: 2)<br />

The<br />

SUSTA<strong>IN</strong>ABLE DEVELOPMENT – A REGULATORY TIMEL<strong>IN</strong>E ¡ �¦¨�<br />

The idea of sustainability dates back more than 40 years to the new mandate adopted by<br />

The World Conservation Union (IUCN). It was a key theme of the United Nations Conference on<br />

the Human Environment in Stockholm in 1972. The concept was coined explicitly to suggest that<br />

it was pos<strong>si</strong>ble to achieve economic growth and industrialisation without environmental damage.<br />

In the ensuing decades, mainstream sustainable development thinking was progres<strong>si</strong>vely<br />

developed through the World Conservation Strategy (1980) developed by IUCN, the Brundtland<br />

Report (1987), and the national government planning and bu<strong>si</strong>ness organisations of all kinds.<br />

The Global Reporting Initiative (GRI) has pioneered the development of the world’s most<br />

widely used sustainability reporting framework and is committed to its continuous improvement<br />

and application worldwide. GRI is a large multi-stakeholder network of thousands of experts, in<br />

dozens of countries worldwide, who participate in GRI’s working groups and governance bodies,<br />

use the GRI Guidelines to report, access information in GRI-based reports, or contribute to<br />

develop the Reporting Framework in other ways – both formally and informally.<br />

The Intergovernmental Working Group of Experts on International Standards of<br />

Accounting and Reporting (ISAR) working group is hosted by the United Nations Conference on<br />

Trade and Development (UNCTAD). ISAR was created in 1982 by the United Nations Economic<br />

and Social Council (ECOSOC). [ISAR as<strong>si</strong>sts developing countries and economies in tran<strong>si</strong>tion<br />

to implement best practices in corporate transparency and accounting in order to facilitate<br />

82


investment flows and economic development. ISAR achieves this through an integrated process<br />

of research, intergovernmental consensus building, information dissemination and technical<br />

cooperation. ISAR has a number of areas of work, including: IFRS implementation, accounting<br />

by SMEs, corporate governance disclosure, corporate respon<strong>si</strong>bility reporting, and environmental<br />

reporting.<br />

THE SUSTA<strong>IN</strong>ABLE DEVELOPMENT AS GRI<br />

Sustainability reporting is the practice of measuring, and being accountable to internal and<br />

external stakeholders for organisational performance towards the goal of sustainable<br />

development. A sustainability report should provide a balanced and reasonable representation of<br />

the sustainability performance of a reporting organisation, including both po<strong>si</strong>tive and negative<br />

contributions.<br />

Sustainability reports based on the GRI Reporting Framework disclose outcomes and<br />

results that occurred within the reporting period in the context of the organization’s<br />

commitments, strategy, and management approach.<br />

Reports can be used for the following purposes, among others:<br />

o Benchmarking and asses<strong>si</strong>ng sustainability performance with respect to laws,<br />

norms, codes, performance standards, and voluntary initiatives;<br />

o Demonstrating how the organization influences and is influenced by expectations<br />

about sustainable development;<br />

o Comparing performance within an organization and between different<br />

organizations over time.<br />

All GRI Reporting Framework documents are developed u<strong>si</strong>ng a process that seeks<br />

consensus through dialogue between stakeholders from bu<strong>si</strong>ness, the investor community, labour,<br />

civil society, accounting, academia, and others. All Reporting Framework documents are subject<br />

to testing and continuous improvement.<br />

All GRI reporting documents include: The GRI Reporting Framework, The Sustainability<br />

Reporting Guidelines and some protocols that are clearing the specific and technical aspects of<br />

disclo<strong>si</strong>ng.<br />

The GRI Reporting Framework<br />

The GRI Reporting Framework is intended to serve as a generally accepted framework for<br />

reporting on an organisation’s economic, environmental, and social performance. It is de<strong>si</strong>gned<br />

for use by organisations of any <strong>si</strong>ze, sector, or location. It takes into account the practical<br />

con<strong>si</strong>derations faced by a diverse range of organisations. The GRI Reporting Framework contains<br />

general and sector-specific content that has been agreed by a wide range of stakeholders around<br />

the world.<br />

83


The Sustainability Reporting Guidelines<br />

The Sustainability Reporting Guidelines Con<strong>si</strong>sts of Principles for defining report content<br />

and ensuring the quality of reported information. It also includes Standard Disclosures made up<br />

of Performance Indicators and other technical topics in reporting.<br />

The specific and technical protocols<br />

o Indicator Protocols exist for each of the Performance Indicators contained in the<br />

Guidelines. These Protocols provide definitions, compilation guidance, and other<br />

information to as<strong>si</strong>st report preparers and to ensure con<strong>si</strong>stency in the<br />

interpretation of the Performance Indicators.<br />

o Sector Supplements complement the Guidelines with interpretations and<br />

guidance on how to apply the Guidelines in a given sector, and include sectorspecific<br />

Performance Indicators.<br />

o Technical Protocols are created to provide guidance on issues in reporting, such<br />

as setting the report boundary. They are de<strong>si</strong>gned to be used in conjunction with<br />

the Guidelines and Sector Supplements and cover issues that face most<br />

organizations during the reporting process.<br />

Sustainable development framework according to GRI<br />

Sustainable ��©�¤�¢� �¦¨�¢¡<br />

development framework, 2006:3)<br />

The Sustainability Reporting Guidelines con<strong>si</strong>st of Reporting Principles, Reporting<br />

Guidance, and Standard Disclosures (including Performance Indicators). These elements are<br />

con<strong>si</strong>dered to be of equal in weight and importance.<br />

o Reporting principles<br />

84


o Reporting guidelines<br />

o Standard disclosure<br />

Reporting principles and Guidelines<br />

This section covers the area of what should be reported by an organisation, con<strong>si</strong>dering<br />

the following principles:<br />

o The materiality principle;<br />

o The stakeholder inclu<strong>si</strong>veness principle;<br />

o The sustainability context principle;<br />

o The completeness principle.<br />

The above principles must be followed by the following principles to help achieve the<br />

appropriate quality of the reported information.<br />

Standard disclosure<br />

o Principle of balance;<br />

o Principle of comparability;<br />

o Principle of accuracy;<br />

o Principle of timeliness;<br />

o Principle of reliability;<br />

o Principle of clarity.<br />

This section identifies information that is relevant and material to most organisations and<br />

of interest to most stakeholders con<strong>si</strong>dering: strategy and profile of organisation, management<br />

approach, and performance indicators.<br />

The main objective of the above principles is the accountability of the reporting<br />

organisation, aim that subscribes all the aspects of sustainable reporting.<br />

According Sustainable Reporting Guidelines issued by GRI, the accountability can be<br />

defined as: „the complete disclosure of the information regarding the aspects and indicators that<br />

reflect the organisation's impact in a way that allows to the stakeholders to make deci<strong>si</strong>ons, and<br />

all the processes, procedures and estimation made in the disclosure reporting process”.<br />

For every principle mentioned above, a definition was made, an explanation and series of<br />

tests also, in order to allow and to guide their utilisation.<br />

o Materiality principle – The information in a report should cover topics and<br />

Indicators that reflect the organization’s <strong>si</strong>gnificant economic, environmental, and<br />

social impacts, or that would substantively influence the assessments and<br />

deci<strong>si</strong>ons of stakeholders.<br />

85


o Stakeholder inclu<strong>si</strong>veness’ principle – The reporting organization should<br />

identify its stakeholders and explain in the report how it has responded to their<br />

reasonable expectations and interests.<br />

o Sustainability context principle – The report should present the organization’s<br />

performance in the wider context of sustainability.<br />

o Completeness principle – Coverage of the material topics and Indicators and<br />

definition of the report boundary should be sufficient to reflect <strong>si</strong>gnificant<br />

economic, environmental, and social impacts and enable stakeholders to assess the<br />

reporting organization’s performance in the reporting period.<br />

o Principle of balance – The report should reflect po<strong>si</strong>tive and negative aspects of<br />

the organization’s performance to enable a reasoned assessment of overall<br />

performance.<br />

o Principle of comparability – Reported information should be presented in a<br />

manner that enables stakeholders to analyze changes in the organization’s<br />

performance over time, and could support analy<strong>si</strong>s relative to other organizations.<br />

o Principle of accuracy – The reported information should be sufficiently accurate<br />

and detailed for stakeholders to assess the reporting organization’s performance.<br />

o Principle of timeliness – Reporting occurs on a regular schedule and information<br />

is available in time for stakeholders to make informed deci<strong>si</strong>ons.<br />

o Principle of clarity – Information should be made available in a manner that is<br />

understandable and acces<strong>si</strong>ble to stakeholders u<strong>si</strong>ng the report.<br />

o Principle of reliability – Information and processes used in the preparation of a<br />

report should be gathered, recorded, compiled, analyzed, and disclosed in a way<br />

that could be subject to examination and that establishes the quality and<br />

materiality of the information.<br />

Sustainable accounting<br />

In this manner there is a case to be made that sustainable accounting is an emancipatory<br />

form of accounting in that it provides both a critique of existing practices and develops<br />

alternative accounting practices.<br />

A number of questions should be raised in these conditions: „On what end or object is<br />

economical accounting focused?”, „What means do we use to seek this goals?”<br />

In seeking for an answer regarding this issue, it can be con<strong>si</strong>dered that, in a particular<br />

case, sustainable accounting is a normative product of the academics in a certain social context.<br />

In order to draw certain conclu<strong>si</strong>ons is necessary to establish the po<strong>si</strong>tion and the relationships<br />

between accounting research, accounting practice and educational function of accounting.<br />

The critiques of environmental accounting derive from two sources: critiques have<br />

emerged from a Marxist (or Marxian) perspective (Puxty, 1986), a Feminist perspective (Cooper,<br />

1992) and a deep green perspective (Maunders and Burritt, 1991). The in<strong>si</strong>ghts from each provide<br />

different lenses through which to see and judge the enabling potential of environmental<br />

accounting. In these conditions, Puxty cautions that to extend social reporting is "itself no<br />

86


challenge to the powerful... <strong>si</strong>nce it leaves the ba<strong>si</strong>c structures in place, and can even lead to their<br />

legitimisation". Under the feminist critique Cooper asserts that the "introduction of 'green<br />

accounting', however well thought out, will, under the present system of accounting do nothing to<br />

avert today's environmental cri<strong>si</strong>s”. In a <strong>si</strong>milar vein, Maunders and Burritt, employing a deep<br />

green perspective, conclude that the "light green approach [to environmental accounting] is<br />

irredeemably contaminated by its hidden (ideological) assumptions".<br />

Even the critics have doubted the ability of sustainable accounting to manage the actual<br />

environmental cri<strong>si</strong>s, GRI has de<strong>si</strong>gned a number of economic indicators that measures the<br />

sustainable performance of the reporting organisation.<br />

GRI con<strong>si</strong>ders the following clas<strong>si</strong>fication:<br />

o Economic performance<br />

o Direct economic value generated and distributed, including revenues,<br />

operating costs, employee compensation, donations and other community<br />

investments, retained earnings, and payments to capital providers and<br />

governments.<br />

o Financial implications and other risks and opportunities for the<br />

organization’s activities due to climate change.<br />

o Coverage of the organization’s defined benefit plan obligations.<br />

o Significant financial as<strong>si</strong>stance received from government.<br />

o Market presence<br />

o Range of ratios of standard entry level wage compared to local minimum<br />

wage at <strong>si</strong>gnificant locations of operation.<br />

o Policy, practices, and proportion of spending on locally-based suppliers at<br />

<strong>si</strong>gnificant locations of operation.<br />

o Procedures for local hiring and proportion of senior management hired<br />

from the local community at <strong>si</strong>gnificant locations of operation.<br />

o Indirect economic impacts<br />

o Development and impact of infrastructure investments and services<br />

provided primarily for public benefit through commercial, in-kind, or pro<br />

bono engagement.<br />

o Understanding and describing <strong>si</strong>gnificant indirect economic impacts,<br />

including the extent of impacts.<br />

The assurance level of the sustainable reports<br />

87


Every reporting organisation that uses the sustainable reporting framework issued by GRI<br />

should realise an auto evaluation of their sustainable report. Organisation can choose to disclose<br />

information on three reporting levels C, B, A as they appear in GRI sustainable reporting<br />

framework. Every level reflects a certain amount of information about the reporting organisation.<br />

If the sustainable reports are checked by other external parties, the level indicator gets a „plus”<br />

(„+”) <strong>si</strong>gn, generating the following codification: C+, B+, A+.<br />

In the same time, the reporting organisation should announce GRI of the issuing of the<br />

sustainable report and provide GRI a copy of this report.<br />

CONCLUSIONS<br />

At the present moment, sustainable reporting is a relative new area and a challenge both<br />

for regulators, in order to create norms and regulations, but for practitioners, on their way for<br />

applying these methodologies. Still, the sustainable reporting normalisation has both a theoretical<br />

and practical aspect if we take into account the large multi-stakeholder network that creates the<br />

GRI organisation. In plus, we con<strong>si</strong>der the continuous process of improving for the regulations.<br />

This things being said and con<strong>si</strong>dering the critique perspective of environmental<br />

accounting, we con<strong>si</strong>der that sustainable reporting covers the area of sustainability, offering a fair<br />

image of the behaviour and the organisational impact of the sustainable development of the<br />

reporting organisation.<br />

The emerging issue in these conditions is represented by the neces<strong>si</strong>ty of auditing for the<br />

sustainable reports con<strong>si</strong>dering the fact that no standardised methodology is available for<br />

validation of the reported information. In these conditions organisations respond by generating<br />

sustainable reports issued according GRI sustainable reporting framework, according to own<br />

sustainable policies and according to other regulator bodies (e.g. Human Rights Declaration<br />

issued by United Nation).<br />

88


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Cooper, C. (1992), "��¢§©§£§�§©�©�£��©�§�¦§¨�©¤�¡�©��¢¤¡£��¤¢", Accounting, Auditing<br />

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§�¦¤©§�¢§�£§�¢¢�¢�©��¢§�<br />

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2007-04-11;<br />

�§�¦�£�©¤¥¡¤©�©�©�¥�¢��<br />

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United Nations (1987)<br />

General Assembly Resolution 42/187, 11 December 1987. Retrieved: 2007-04-12.<br />

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89


THE CREATION OF THE EUROPEAN SYSTEM FOR<br />

F<strong>IN</strong>ANCIAL SUPERVISION AND THE REVIEW OF MARK-TO<br />

MARKET PR<strong>IN</strong>CIPLE – EUROPEAN UNION’S MA<strong>IN</strong><br />

DIRECTIONS TOWARDS F<strong>IN</strong>ANCIAL STABILITY<br />

PhD candidate<br />

Academy of Economic Studies<br />

Bucharest<br />

Romania<br />

octavian.i.ionescu@gmail.com<br />

Ionescu Iancu Octavian<br />

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Introduction<br />

From July 2007 the world faces the most serious financial cri<strong>si</strong>s <strong>si</strong>nce the 1929 Great Depres<strong>si</strong>on. As the<br />

international financial cri<strong>si</strong>s unfolded, it was clear to all that the global financial system was in need of <strong>si</strong>gnificant<br />

reform. What has not been clear is exactly what changes are needed. In the last few months, three reports by the<br />

working group on Financial Reform have started the process to chart a way forward. These reports are led by the<br />

former Chairman of the US Federal Reserve, Mr. Paul Volcker, Lord Turner from the UK’s Financial Services<br />

Authority and the former governor of the Banque de France Mr. de Laro<strong>si</strong>ere. There is a high degree of consensus<br />

� ��¤�£��¢��� �¨£�©¨£� ¡£���£�©��¢�§�����¤¢§¤��¤����§��¤��£��£��¢¤�¤��¤� ��¤�£��¤¢¤��£©�¤�©��¨£�©�£������¤ �©¢£�����©¢£¤�©���§��£��¢§¨¤�¤�¤��£������¤�¨©����©��¤��©��¨£©�£¨£�£¤�� ¤ ¡�¢�� �©¢��£¤¢¤�¤��¢���§¢��¤©�� ��¤���¢�£�©��£©¨�§�¤¢�£�£����£�¢��¢§�¤��£©¨�§�¤¢�£�£����¢��<br />

90


etween the three reports which is an encouraging start but one would not underestimate the difficulty of forging an<br />

international consensus across such a broad range of complicated issues. In this article I will discuss about the<br />

Laro<strong>si</strong>ere report and the recommendations it proposes to stabilize and enhance the financial system. I will focus on<br />

main recommendations: the creation of the European System for Financial Supervi<strong>si</strong>on and the review of the markto-market<br />

accounting principle. These two coordinates will reform, enhance and stabilize the financial system in the<br />

European Union. The Laro<strong>si</strong>ère Group's mandate covered the issues of how to organize the supervi<strong>si</strong>on of financial<br />

institutions and markets in the European Union, early warning and cri<strong>si</strong>s mechanisms, how to strengthen European<br />

cooperation on financial stability and how European Union supervisors should cooperate globally. The strength of<br />

the report lays in the ambitious plan to set up two main institutions of macro and microprudential supervi<strong>si</strong>on of the<br />

European financial system: the European Systemic Risk Council at macroprudential level and the European System<br />

for Financial Supervi<strong>si</strong>on at microprudential level. The Laro<strong>si</strong>ere report identifies a number of causes that triggered<br />

the present financial cri<strong>si</strong>s. The Report identifies a number of the causes of the financial cri<strong>si</strong>s such as the existence<br />

of excess liquidity, which led to ri<strong>si</strong>ng asset prices and growth in credit volume. This in turn led to a hou<strong>si</strong>ng bubble<br />

which was exacerbated by increased mortgage lending and poor lending practices. The use of structured financial<br />

products to manage such credit exposure and their lack of transparency meant that the extent of the risk being taken<br />

on by financial entities was unknown or unquantifiable. The Report also identifies a failure on the part of regulators<br />

to identify systemic issues, rather than those related to a particular firm or industry, as contributing <strong>si</strong>gnificantly to<br />

the cri<strong>si</strong>s. A failure to react to the cri<strong>si</strong>s, caused by inadequate information exchange and a marked lack of collective<br />

deci<strong>si</strong>on making between national supervisors, is also blamed for the failure to mitigate the impacts of the cri<strong>si</strong>s as it<br />

developed. As a consequence, the Laro<strong>si</strong>ere report underlines the neces<strong>si</strong>ty for the European Union to adopt<br />

measures to improve the process of systemic problems identification as well as measures to improve the exchange of<br />

information between national supervisory authorities.<br />

The creation of the European System for Financial Supervi<strong>si</strong>on<br />

The Lamfalussy process<br />

In order to understand the changes that will take place by the creation of the European System for Financial<br />

Supervi<strong>si</strong>on, it is important to present the present processes of European financial system regulation and supervi<strong>si</strong>on.<br />

The present approach to the development and adoption of financial services legislation in the European Union is the<br />

Lamfalussy process, named after the chair of the European Union advisory committee that created it, Baron<br />

Lamfalussy. It comprises a four-level procedure that speeds up the legislative process. The parts of the Lamfalussy<br />

framework which are of most direct relevance to regulators are the committees on which they are represented,<br />

notably the Committee of European Banking Supervisors (CEBS), the Committee of European Insurance and<br />

Occupational Pen<strong>si</strong>ons Supervisors (CEIOPS) and the Committee of European Securities Regulators (CESR). These<br />

are sometimes called the „Level 3 committees” because they are at level three of the four levels of the Lamfalussy<br />

process. Under the Lamfalussy arrangements, the Commis<strong>si</strong>on proposes framework legislation and it is adopted<br />

under the 'co-deci<strong>si</strong>on' procedure that involves both the European Council and the European Parliament. This is<br />

Level 1. It is supplemented at Level 2 by more detailed implementation measures, adopted by the Commis<strong>si</strong>on and<br />

endorsed by a qualified majority of Member States. The detailed Level 2 legislation is prepared by the Commis<strong>si</strong>on<br />

on the ba<strong>si</strong>s of advice provided by representatives of national supervisory authorities, acting through the 'Level 3'<br />

committees (CEBS, CEIOPS and CESR). In finali<strong>si</strong>ng their advice, the Level 3 committees consult exten<strong>si</strong>vely with<br />

providers and users of financial services. The Level 3 committees also aim to foster supervisory convergence and<br />

best practice, principally through the creation of guidance. Finally, at Level 4, the Commis<strong>si</strong>on ensures that Member<br />

States are complying with applicable legislation and it pursues enforcement action where required. Analyzing<br />

Lamfalussy process, it clearly results that, at present, the most important supervisory structures for the European<br />

financial system are the level 3 committees. The level 3 committees are examined in depth by the Laro<strong>si</strong>ere group<br />

and based on their structure, improvements in the financial supervisory system are proposed.<br />

From Lamfalussy process to a European System for Financial Supervi<strong>si</strong>on<br />

After having examined the present arrangements and in particular the cooperation within the level 3 committees, the<br />

Laro<strong>si</strong>ere group con<strong>si</strong>ders that the structure and the role of the existing committees are not sufficient to ensure<br />

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financial stability in the European Union and all its Member States. Although the level 3 committees have<br />

contributed <strong>si</strong>gnificantly to the process of European financial integration, there are a number of inefficiencies which<br />

can no longer be dealt with within their present legal structure. This is why the Group proposes the establishment of<br />

a European System of Financial Supervi<strong>si</strong>on. The European System for Financial Supervi<strong>si</strong>on should constitute an<br />

integrated network of European financial supervisors that will work based on the level 3 committeees, improved and<br />

transformed into three European Authorities. In the Laro<strong>si</strong>ere group’s opinion, the Commis<strong>si</strong>on, the Council and the<br />

Parliament should immediately start the necessary legislative work to transform the level 3 committees into three<br />

European Authorities: a European Banking Authority, a European Insurance Authority and a European Securities<br />

Authority. The new European Authorities will replace the present level 3 committees: CEBS, CEIOPS and CESR.<br />

The European System for Financial Supervi<strong>si</strong>on will be a largely decentralised structure because existing national<br />

supervisors, who are closest to the markets and institutions they supervise, would continue to carry-out day-to-day<br />

supervi<strong>si</strong>on and preserve the majority of their present competences. But in order to be in a po<strong>si</strong>tion to effectively<br />

supervise an increa<strong>si</strong>ngly integrated and consolidated European financial market, the Authorities will carry-out a<br />

defined number of tasks that are better performed at supranational level. Particular attention will be paid to large<br />

cross-border institutions which pose systemic risks which were not detected by the present supervisory structures.<br />

The European System for Financial Supervi<strong>si</strong>on must be independent from pos<strong>si</strong>ble political and industry influences,<br />

at both European and national level. The Authorities should have sufficient resources and powers. But in order to<br />

strengthen legitimacy, proper accountability to the political authorities at the European and national levels should be<br />

ensured. In short, the European Authorities must be independent from the political authorities, but fully accountable<br />

to them. The European System for Financial Supervi<strong>si</strong>on must work with a common set of core harmonized rules and<br />

rely on high quality and con<strong>si</strong>stent information. To realise this ambitious objective, the Laro<strong>si</strong>ere group proposes a<br />

two stage process that will lead to the strengthening of the European supervisory system, will raise the stability of the<br />

financial system and will restore trust in the financial markets.<br />

Stage 1 (2009-2010): Preparing for a European System of Financial Supervi<strong>si</strong>on<br />

In the first stage, national supervisory authorities should be strengthened with a view to upgrading the quality of<br />

supervi<strong>si</strong>on in the European Union. Member States should give con<strong>si</strong>deration to the following reforms:<br />

- aligning supervisors' competences and powers on the most comprehen<strong>si</strong>ve system in the European Union,<br />

- increa<strong>si</strong>ng supervisors' remuneration,<br />

- facilitating exchanges of personnel between the private sector and supervisory authorities,<br />

- ensuring that all supervisory authorities implement a modern and attractive personnel policy.<br />

The Laro<strong>si</strong>ere group recommends that, in the process of change, the level 3 committees should:<br />

- inten<strong>si</strong>fy their efforts in the areas of training and personnel exchanges as well as work towards the creation<br />

of a strong European supervisory culture,<br />

- benefit from, under the Community budget, a <strong>si</strong>gnificant reinforcement of their resources,<br />

- upgrade the quality and impact of their mediation processes,<br />

- prepare the ground for the setting-up of supervisory colleges for all major cross-border financial firms in the<br />

European Union.<br />

The European Commis<strong>si</strong>on should carry-out, in cooperation with the level 3 committees, an analy<strong>si</strong>s of the degree of<br />

independence of all national supervisors. In this first stage, the European Commis<strong>si</strong>on should immediately begin the<br />

work to prepare legal proposals to set up the new Authorities. The European Institutions and the level 3 committees<br />

should initiate a determined effort to equip the European Union with a far more con<strong>si</strong>stent set of rules by the<br />

beginning of 2013. Key differences in national legislation stemming from exceptions, derogations, additions made at<br />

national level or ambiguities contained in current directives should be identified and removed, so a harmonized core<br />

set of standards is defined and applied throughout the European Union.<br />

Stage 2 (2011-2012): Establishing the European System of Financial Supervi<strong>si</strong>on<br />

After the preparation in Stage 1, the establishment of the European System of Financial Supervi<strong>si</strong>on is planned for<br />

Stage 2. The establishment will take place through the transformation of the level 3 committees into three new<br />

European Authorities: the European Banking Authority, the European Insurance Authority and the European<br />

Securities Authority. These Authorities should have their own autonomous budget, commensurate with their<br />

92


espon<strong>si</strong>bilities. In addition to the competences currently exercised by the level 3 committees, the newly created<br />

Authorities should have the following key-competences:<br />

- legally binding mediation between national supervisors,<br />

- adoption of binding supervisory standards,<br />

- adoption of binding technical deci<strong>si</strong>ons applicable to individual financial institutions,<br />

- coordination of colleges of supervisors,<br />

- de<strong>si</strong>gnation, where needed, of group supervisors,<br />

- licen<strong>si</strong>ng and supervi<strong>si</strong>on of specific European Union-wide institutions (like Credit Rating Agencies),<br />

- binding cooperation with the ESRC to ensure adequate macro-prudential supervi<strong>si</strong>on.<br />

In this second stage, national supervisory authorities should continue to be fully respon<strong>si</strong>ble for the day-to-day<br />

supervi<strong>si</strong>on of firms. The Group recommends that planning for the 2 stages of the new system be started<br />

immediately. To this effect, a group of high-level representatives of the Finance Ministries, the European Parliament,<br />

the Level 3 Committees, and the European Central Bank to be chaired by the European Commis<strong>si</strong>on, should come<br />

forward before the end of 2009 with a detailed implementation plan.<br />

The following diagram illustrates the future interaction between the European Systemic Risk Council at<br />

macroprudential level and the European System for Financial Supervi<strong>si</strong>on at microprudential level:<br />

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Figure 1. The new institutional framework for financial stability in the European Union<br />

(from the Laro<strong>si</strong>ere Report, 2009)<br />

The review of mark-to-market accounting principle<br />

The mark-to-market accounting principle – one of the main causes of the financial cri<strong>si</strong>s<br />

With respect to the accounting rules, the Laro<strong>si</strong>ere report underlines the importance of a wider reflection on the<br />

mark-to-market accounting principle. An in-depth analy<strong>si</strong>s of the mark-to-market accounting leads to an alarming<br />

conclu<strong>si</strong>on: mark-to-market accounting was one of the main causes that triggered and fuelled the current global<br />

fiancial cri<strong>si</strong>s. Mark-to-market accounting means that companies must value the assets on their balance sheets based<br />

on the latest market indicators of the price that those assets could be sold for immediately. The market with the<br />

greatest impact in the current financial cri<strong>si</strong>s was the hou<strong>si</strong>ng market. Excess liquidity and lax mortgage procedures<br />

led to the accelerated raise in hou<strong>si</strong>ng prices. Many firms in the financial sector had securities and complex financial<br />

94


instruments guaranteed by mortgages. But when the risks taken by these firms have emerged at the same time with<br />

the beginning of the subprime cri<strong>si</strong>s in the United States in mid 2007, hou<strong>si</strong>ng prices all over the world began to<br />

drop. Under mark-to-market accounting, declining hou<strong>si</strong>ng prices don't just reduce the value of defaulting<br />

mortgages. They reduce the value of all mortgages and all mortgage-related securities and financial instruments held<br />

by the firms in the financial sector because the hou<strong>si</strong>ng collateral protecting them is worth less. Moreover, when a<br />

company in financial distress begins fire sales of its assets to raise capital to meet regulatory requirements, the<br />

market-bottom prices it sells out for become the new standard for the valuation of all <strong>si</strong>milar securities held by other<br />

companies under mark-to-market. This prompts the beginning of a downward vicious spiral that makes more and<br />

more firms to have a balance sheet that indicates insolvency.<br />

The end result for the company is stock prices driven toward zero and bankruptcy or government takeover.<br />

The review of mark to market accounting principle – the way towards financial stability<br />

The cri<strong>si</strong>s has brought into relief the difficulty to apply the mark-to-market principle in certain market conditions as<br />

well as the strong pro-cyclical impact that this principle can have. The Laro<strong>si</strong>ere group con<strong>si</strong>ders that a wide<br />

reflection is needed on the mark-to-market principle by the accounting standard setters. Whilst in general this<br />

principle makes sense, there may be specific conditions where this principle should not apply because it can mislead<br />

investors and distort managers' policies. Long-term economic value should be central to any valuation method. The<br />

European Union deci<strong>si</strong>on from October 2008 to modify IAS-39, thereby introducing more flexibility as well as<br />

convergence with US Generally Accepted Accounting Principles, is to be appreciated. Accounting standards should<br />

be developed so that they do not bias bu<strong>si</strong>ness models, promote pro-cyclical behaviour or discourage long-term<br />

investment. The International Accounting Standards Board and other accounting standard setters should clarify and<br />

agree on a common, transparent methodology for the valuation of assets in illiquid markets where mark-to market<br />

accounting principle cannot be applied. The International Accounting Standards Board should further open its<br />

standard-setting process to the regulatory, supervisory and bu<strong>si</strong>ness communities. The over<strong>si</strong>ght and governance<br />

structure of the International Accounting Standards Board should be strengthened to face new challenges.<br />

Suggestions<br />

In order to support the successful implementation of the Laro<strong>si</strong>ere report recommendations, I shall present a few<br />

suggestions. The first suggestion is about the cross sector cooperation and communication enhancement between the<br />

three new European Authorities. Supervi<strong>si</strong>ng large complex financial institutions requires an ability to distil an<br />

enormous amount of detailed and highly technical information into a coherent picture of individual firms’ risk<br />

po<strong>si</strong>tions, to assess that picture against global market developments and to judge the viability of firms in various<br />

market scenarios. In this activity, communication plays a critical role. To avoid a pos<strong>si</strong>ble isolation tendency in the<br />

sector of which each Authority is respon<strong>si</strong>ble and in order to have a better information flow within the European<br />

System of Financial Supervi<strong>si</strong>on, I suggest the setup in parallel with the three Authorities of a Committee for Crosssector<br />

Cooperation. The Committee for Cross-sector Cooperation can have members from each Authority,<br />

de<strong>si</strong>gnated by rotation, and its main role would be to facilitate the exchange of information and best practice<br />

procedures between Authorities, as well as to centralize aspects regarding microprudential supervi<strong>si</strong>on within the<br />

European System of Financial Supervi<strong>si</strong>on.<br />

The second suggestion refers to the neces<strong>si</strong>ty to have a fiscal power, along<strong>si</strong>de the supervisory power, within the<br />

European System of Financial Supervi<strong>si</strong>on. Any structure for financial supervi<strong>si</strong>on and stability needs a fiscal backup.<br />

Although this aspect has been ommitted by the Laro<strong>si</strong>ere report, the financial cri<strong>si</strong>s has made that abundantly<br />

clear. The current national structures are backed by the national Treasuries. A European financial supervisory<br />

structure needs a European fiscal arrangement at institutional level. Without such a European fiscal arrangement,<br />

cri<strong>si</strong>s management has to remain at national levels, leading to financial protectionism. Moreover, leaving expen<strong>si</strong>ve<br />

cri<strong>si</strong>s management at national level, while shifting supervisory powers towards the supra-national level, could be<br />

described as national taxation without proper control and national representation. Afiscal power would strengthen the<br />

authority and efficiency of the European System of Financial Supervi<strong>si</strong>on in times of economic effervescence but<br />

especially in times of cri<strong>si</strong>s.<br />

The third suggestion refers to the differentiated application of the mark-to-market accounting principle on classes of<br />

assets and liabilities. Because the mark-to-market accounting principle can be applied in stable economic conditions<br />

but not in a cri<strong>si</strong>s due to its pro-cyclical effect, its differentiated application could eliminate the inconvenient. More<br />

95


precisely, the application of the mark-to-market accounting principle could be done only for those asset classes for<br />

which the market is not in cri<strong>si</strong>s or the activities in that market are not turbulent. In this way, the distortions that the<br />

mark-to-market accounting principle creates when applied in cri<strong>si</strong>s <strong>si</strong>tuations could be avoided and the firms’<br />

balance sheet strengthened.<br />

Conclu<strong>si</strong>ons<br />

The aspect of the supervisory changes for the financial system in the European Union presented in the Laro<strong>si</strong>ere<br />

report is conceptually clear and with sufficient implementation details. Overall, its general structure is attractive. It<br />

makes it clear that the key is to coordinate not to centralise all activities in one institution. The review of the mark-tomarket<br />

accounting principle is necessary for a better evaluation of the firms’ assets as well as to avoid the systemic<br />

risks generated by pro-cyclicality. Along<strong>si</strong>de the review of the mark-to-market accounting principle, the creation of<br />

the European System of Financial Supervi<strong>si</strong>on are the two main directions towards financial stability in the European<br />

Union. The change of the present financial supervisory structures by its transformation into an institution with<br />

<strong>si</strong>gnificant powers and resources is a definitive step towards a systemic approach to financial markets’ regulation and<br />

supervi<strong>si</strong>on at the European Union level. Risks will be better detected and managed. The stability of the financial<br />

system in the European Union will depend on these changes.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation<br />

triangle”. This project is co funded by European Social Fund through The Sectorial Operational Programme for<br />

Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

Bibliography<br />

Sheridan, Brendan, 2009, �£�©��£©¨�¢£�£���©¨¨��¢����§��£����©��¤, Finance-Magazine.com, April 2009,<br />

available in electronic format at: http://www.finance-magazine.com/display_article.php?i=9031 ��¤¢£����¤�¤¨�¢�§����£�©��£©¨�§�¤¢�£�£��£���¤����¤��¢�, 2009, published by the European Commis<strong>si</strong>on<br />

on 25th of February 2009, available in electronic format at:<br />

http://ec.europa.eu/internal_market/finances/docs/de_laro<strong>si</strong>ere_report_en.pdf �¤�����¤����¤�¨��©¨�©�££���¢£�£�, 2009, published by the UK Financial<br />

Services Authority in March 2009, available in electronic format at:<br />

http://www.fsa.gov.uk/pubs/other/turner_review.pdf<br />

Wicks, Nigel, 2009, ��¤�, article read at the conference<br />

organized by the International Monetary Fund and the National Bank of Belgium, Brussels, March 2009, available in<br />

electronic format at: http://www.imf.org/external/np/seminars/eng/2009/eurfin/pdf/wicks.pdf<br />

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96


ACCOUNT<strong>IN</strong>G <strong>IN</strong> HISTORICAL COSTS OR ACCOUNT<strong>IN</strong>G <strong>IN</strong><br />

CURRENT VALUES?<br />

Academy of Economic Studies of Bucharest<br />

Bucharest, Romania, ionel_j@yahoo.com<br />

Ionel JIANU<br />

Abstract ¤¨¤�¤������£�©��£©¨�£�§©�£�������©�£���§¨��¤�¢��£�¤��¢¤�£�£¨£� ©��¢¤¨¤�©��¤��¢��¤�¢��£�¤�£���¢�©�£���¦� ��¤��¤�¢ ©���¢©��£�¤����¤¢¤¡¤¢¤�¢����¤��©� ¤�©¨§©�£����¢£��©����¡�£��¡¤�¤��£�� �£���¢£�©¨����� �§¢¢¤�������¢¤©¨£�©�¨¤�©¨§¤��¢¤�¤���©¨§¤��©£¢�©¨§¤�¦�¨©��¤�§�¤¢©�¤���¢¤��¨§�£���¢£��¢¤�¢¤�¤��©��§©¨ ��¤����¤��������¨£�©�¤�£��§¤���©���§��£��£�¨£�£¤�����¤�¤��¨¤�¤������¤¤�©¨§©�£���¢£���¢��¤������¤��<br />

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Keywords: evaluation, historical cost, actual value, economic cri<strong>si</strong>s �¤©¨�¡£����¤ ©§���¢ ���£�£��¢¤�©¢�£����¤¤�©¨§©�£���¢£���©����§¨��¤©��¢�©��¤�£�©���§��£���£�����£�£�����¤�����£� �¢£�£��¡¤����£�¤¢��©���£�¤�©¨§©�£���¢£�£���¤�£���¢£�©¨�����¤�©§�¤£�©¨¨�¡���¤¢¤�©££������¤©��¤���©¨§¤ ����¤£¢£�£�£©¨�©¨§¤©����¤�©£��¤�©��¤����¤�¢��§��£���©�©�£� �� �����¢��£�£���£��£�¤�£�£�¤���� �����¤�©�¤�£�¤���£���§� ¢¤�§¨��¡£���£¢¤������¤¢§¤��¤�§�����¤�¤�©�£�©¨£�©�£����¤��£� ©���§��£��£��£���¢£�©¨�����©��£����¤£��¢¤©�¤���¢£�¤�©�©�¢��£���©����©�¨¤©������¤�¢¤�¤��©�£����©�©¨�¤ ¡�¤���¤ ©��©��©�¤�©���£�©��©��©�¤����¢¤©�£����¤�§¢¢¤���©¨§¤���¢��¨¤��©¢£�¤£�©�£��¨©�£��¤����� �¢¤�¤�����¤ ���£�¤�¤�¤���¢¤��¤§�¤����¤©��§©¨£���¤¤�©¨§©�£����¤¨¤�¤���£��£�©��£©¨�£�§©�£������£���§� £��¢¤¨£©�£¨£� ��§¢¢¤����©¨§¤���¤�£���¢£�©¨�����©��¤¤���¢©¨����£�¤���¤�©£�¤�©¨§©�£���¢£�§�¤�£�©���§��£����©�£���<br />

Clas<strong>si</strong>fication JEL: M21, M40, M41<br />

REVIEW OF THE SPECIALTY LITERATURE<br />

Accounting is a technique, or in its contemporary dynamics, a techno science where permanently developed. The<br />

method of double games is a ba<strong>si</strong>c method of the accounting technique, and it has its origins still in the Middle Ages.<br />

However, about the double game approved in the year 1340 and it belongs to Massari from Genoa (Riahi-Belkaoui<br />

A. 2004), preceding with approximately 150 years Luca Pacioli. But Luca Pacioli is associated with the introduction<br />

of the double game method, in 1494 publishing the book Summa de Arithmetica Geometria Proportioni et<br />

Proportionalita which includes two chapters in which it is presented the double game method. As the accounting<br />

technique was described approximately 700 years ago, also the problems issues of evaluation in accounting have<br />

existed for ages. The reason is that one of the most complicated issues the accounting faced was lanced to the<br />

component elements of the financial <strong>si</strong>tuations, and that it could be provided (offered) credibility and relevance for<br />

the accounting theory and practice there were proposed many evaluation grids among which we mention: historical<br />

cost, present value, correct (proper) value. It is asked the question which of these evaluation grids will be chosen,<br />

taking into con<strong>si</strong>deration the advantages and disadvantages of each of them.<br />

Eventually, the accounting experts reached the conclu<strong>si</strong>on that, b measuring and presenting the accounting<br />

information, the most suitable would be the historical cost, thanks to the advantage offered by its reliability, the<br />

defining clarity coherence, the verifiable character. The historical cost is the cost of origin evaluated, measured and<br />

registered at the appearance of assets and the creation of debits. The general framework of the International<br />

Normali<strong>si</strong>ng Body/Institution – International Accounting Standards Board (IASB) defines the historical cost as: “In<br />

case of assets, the historical cost delimits the amount in cash of equivalents of cash paid at while buying them the<br />

moment of their buying or the proper (correct) value of the paid amount while buying. In case of the debits , the<br />

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historical cost represents the value of equivalents got by the exchange of obligation or in certain circumstances (for<br />

instance , in case of taxes and profit ) , the value it is expected to be paid in cash or equivalents of cash in order to put<br />

eliminate the debits , while doing bu<strong>si</strong>ness accordingly . The historical cost is the consequence of this fundamental<br />

principle: the principle of the nominal monetary and the principle of prudence (Feleaga L. & Feleaga N, 2007).<br />

The principle of monetary nominalism ignores value fluctuations of the monetary standard and requires evaluation of<br />

goods acqui<strong>si</strong>tioned in onerous title at cost of purchase, of goods obtained through own production means at<br />

production cost, of claims and duties at nominal value. Once assessed, the historical cost remains constant as long as<br />

the good remains in posses<strong>si</strong>on of the manufacturer. Precautionary principle mandates accounting of any potential<br />

devaluation and prohibits accounting latent gains of value afferent to assets. Such, assets remain recorded at<br />

historical cost if they undergo an accrual of value or are otherwise appraised at inventory value, according to<br />

Romanian regulations pertaining or the recoverable amount, for most items, under International Financial Reporting<br />

Standards (IFRS).<br />

Historical cost accounting first developed in the nineteenth century, following the industrial revolution, but has its<br />

origins in the XV century, when first used in textile mills. Gradually, the precautionary principle began to be<br />

instituted in accounting so that now you cannot talk about historical cost accounting without calling into question<br />

this principle of prudence. J. Savary is among the first authors inducting aspects of the application precautionary<br />

principle into accounting. Thus, in his book, �¤�©¢�©£��¡���£©��, released in 1675, Savary J. recommended for<br />

entities the performing of annual inventory appraisement and suggests that stocks should not be assessed at a higher<br />

value than their real value. Likewise recommended is that entities take into con<strong>si</strong>deration all costs undertaken and all<br />

that is owed (B. Colas, 2005).<br />

To be able to rely on information provided by manufacturers, internal and external users should ensure that the<br />

information is verifiable and objective. In as such, it is specifically utilization of the historical cost, as measuring<br />

base that allows entrepreneurs to provide verifiable and objective information in financial statements. (Feleagă N.<br />

1996). Historical cost is past-oriented, but unlike other bases of evaluation, affords a great advantage: it is clearly<br />

defined and verifiable; once established, it remains fixed in as long as the property is in posses<strong>si</strong>on of the<br />

manufacturer. Based on these advantages it seemed that nothing could happen to historical cost. Well, what then is<br />

the great disadvantage making the historical cost value obsolete? The answer: inflation. If market price rises, the<br />

information provided in compliance with the historical cost is not real. In this respect Ristea M. (2004) states "to<br />

circumvent this reality means that fictitious results will con<strong>si</strong>gned to financial records because historical costs<br />

inscribed prior sale are expressed in account units of different value than the value achieved based on sale price."<br />

Without adequately dealing with the result the <strong>si</strong>tuation arises when a firm is recording imposable profit while<br />

actually accumulating loss. In fact, international accounting standards (IAS) number 1 'Presentation of financial<br />

statements' states as follows: "the financial statements based on the historical cost model are useful only if expressed<br />

in relation to the unit of measurement current to the balance sheet at the time of inscription. Another disadvantage<br />

about historical cost accounting is the lack of pertinence regarding inflation to the information provided (D.<br />

Solomons, 1948; B Barlev & Haddad JR, 2003, IK Khurana MS & Kim, 2003; D Herrman et al, 2006).<br />

Thus, following criticism of accounting historical cost, current value assessment began to coalesce. In the year 1886,<br />

german writer Simon H.V., for the first time in accounting, introduced the concept of usage value (present value)<br />

through applying the principle of prudence in evaluating fixed assets, deigning that these must be valued at the<br />

minimum between cost and value of use (B. Colas, 2005). Thus Simon H.V. is more than a century prior to the IASB �¤�¢¤�©�£�������¤��, which, by issuing of IAS 36 uses the present value to determine whether an asset is<br />

deprecated or not. The german Schmild F., published in 1908-1922 a series of articles promoting the use of present<br />

value in accounting evaluation, justified by the fact that, in a market based economy, there are fluctuations in price<br />

making it impos<strong>si</strong>ble to obtain a correct accounting result through a historic cost valuation.<br />

Following the Second World War during the period of reconstruction of national economies, in the '50s and '60s,<br />

inflation was manifest in many countries. Traditional accounting, based on the stable monetary hypothe<strong>si</strong>s and the<br />

application of the precautionary principle, proved unable to faithfully reflecting the picture accounts painted. Models<br />

were proposed as to allow accounting practice to show the impact of inflation has on the financial <strong>si</strong>tuation and the<br />

performance of entity, information that is relevant from an economic and financial viewpoint. It was therefore<br />

necessary to apply measures resulting in the restoration of confidence in financial statements by maintaining the<br />

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purcha<strong>si</strong>ng power of money. This concept of maintaining the purcha<strong>si</strong>ng power of money had become particularly<br />

important in the world of bu<strong>si</strong>ness because of it highly influencing deci<strong>si</strong>on-making. Thus emerged accounting for<br />

inflation. Gradually, globally, various accounting practices that adapted for inflation were instituted, including:<br />

methods based on conver<strong>si</strong>on (indexed), methods based on assessment (current cost), mixed methods (Tugui A.,<br />

2000). The consequences of inflation for the balance sheet items in general and on capital and reserves, in particular,<br />

have led to legislation, national and international, adopting norms to regulate them.<br />

On the backdrop of discus<strong>si</strong>ons at the European level concerning the reliability vis a vis the relevance of historical<br />

cost accounting, as a first step forward, the Fourth Directive of the European Economic Community allowed the use<br />

of other bases of evaluation as well "Member States may declare that they reserve the right, through derogation from<br />

historical cost assessment, to authorize or to require of all or certain categories of companies the following:<br />

� Assessment based on replacement value for tangible assets whose use is limited in time, and for stocks;<br />

� Evaluation of records inscribed in financial statements, including equity, on the ba<strong>si</strong>s of methods, other than<br />

those referred to in paragraph a), that account for inflation;<br />

� Reevaluation of corporeal fixed assets as well as financial fixed assets.<br />

Based upon these regulations, countries like Britain, Holland, France and Germany have passed laws that match<br />

minimum requirements of these rules. UK is the pioneer in u<strong>si</strong>ng the current (present value) assessment being among<br />

the first countries that permitted revaluation of assets' current value. Under general framework in the UK there are<br />

two bases of evaluation: historic cost and the present value, and the actual, present value can be determined as<br />

follows: min = current value (current cost, recoverable value), where the recoverable value = max (net value<br />

realizable; usage value). From how it is ascertained it follows that the present value reflects more the disposses<strong>si</strong>on<br />

value of assets (A. Haller et al, 1997).<br />

The United States have, for many years, been the champions of the use of historical cost in accounting (Zeff, 2007).<br />

Despite this, however, in September 2006 the U.S. regulating body the Financial Accounting Standards Board<br />

(FASB) published standard SFAS 157 which defines fair value, establishes a conceptual<br />

framework for asses<strong>si</strong>ng the fair value and specifies the information to be presented on the fair value.This regulation<br />

allows and encourages entities to evaluate assets and liabilities at fair value. What was the reason for this radical<br />

change? FASB argued that such a change thusly "... with the passage of time, the historical cost becomes irrelevant<br />

to revealing the current financial <strong>si</strong>tuation of an entity ... financial statements should provide users with information<br />

relevant to investment deci<strong>si</strong>ons, credit or other types of deci<strong>si</strong>ons. " Under this regulation, fair value is defined as<br />

such: "fair value is the price that could be derived from an asset sale or payment in the case of debt transfer in a<br />

normal transaction between market participants at date of valuation." ¤©�§¢¤�¤��� �©£¢¡©¨§¤<br />

At international level, the present value is used more frequently in asses<strong>si</strong>ng the financial po<strong>si</strong>tion and performance<br />

of an entity. Ionascu I. affirmed in 2003 that "At least for the near future, we will witness the abandonment of<br />

historical cost, but instead a joint assessment model, characterized by the cohabitation between the historical and<br />

current value. It is pos<strong>si</strong>ble that the preparation of consolidated accounts should be based more on fair value than just<br />

the drawing up of individual accounts, <strong>si</strong>nce consolidated accounts almost exclu<strong>si</strong>vely serve shareholders and<br />

managers.<br />

At the level of financial entities, historical cost will sub<strong>si</strong>st also because it is and will continue to be required in order<br />

to determine tax base pending tax according to regulations. Jianu I (2009) following study conducted on the impact<br />

of u<strong>si</strong>ng fair value accounting, in the assessment of asset elements, under IFRS framework, noted that "the majority<br />

of asset elements must be assessed at fair value (financial assets available for sale and assets held for trading that are<br />

assessed at fair value, fixed assets held for sale, biological assets and agricultural production valued at fair value less<br />

transaction costs) or may be measured at fair value if the entity should choose this accounting treatment (con<strong>si</strong>dered<br />

ba<strong>si</strong>c treatment in the case of real-estate investment, alternative treatment in case of operating assets and evaluation<br />

and alternative treatment for tangible and intangible assets).<br />

RESEARCH METHOD<br />

Evaluation is the process of determining the value at which financial structures that will be recognized in the balance<br />

sheet and the profit and loss account. This involves choo<strong>si</strong>ng a ba<strong>si</strong>s of evaluation. In accounting theory and practice<br />

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several bases of evaluation have been suggested, among which the most commonly used are historical cost, current<br />

cost, fea<strong>si</strong>ble value, present value and fair value. Last 4 bases of evaluation show present values.<br />

The durability of historical cost accounting, brought again into discus<strong>si</strong>on by the present trend of utilizing present<br />

values in accounting evaluation, was the starting point in undertaking the present study, which includes the<br />

advantages and disadvantages of asses<strong>si</strong>ng the historical cost vis a vis the evaluation of current value in a<br />

comparative manner.<br />

To execute the comparison we identified 11 po<strong>si</strong>tive characteristics depending on which we analyzed to what extent<br />

each of the two types of assessment - historical cost or current value - is advantageous or disadvantageous.<br />

Subsequently, we extended the study to reflect how the accounting information users are benefited by the assessment<br />

used in the accounts. Finally, as a consequence of the present <strong>si</strong>tuation facing the global economy, we've have<br />

expressed a personal view regarding the type of assessment that should be used in accounting, during an economic<br />

downtrend.<br />

RESULTS<br />

§©¨£�©�£�¤�¢©£����©���§��£��£���¢�©�£��<br />

Po<strong>si</strong>tive characteristics Historic cost Current value<br />

Intelligible<br />

Reliable<br />

Relevant<br />

Comparable<br />

Yes<br />

Partial<br />

Partial<br />

No<br />

Objective Yes No<br />

Prudent Yes No<br />

Simple Yes No<br />

Less/Least costly Yes No<br />

No<br />

Partial<br />

Yes<br />

Yes<br />

Exhaustive Yes Partial<br />

Lacking volatility Yes No<br />

Renders the market value of the entities No Partial<br />

Main<br />

Secondary<br />

Tertiary ��¤¢���©���§��£��£���¢�©�£��<br />

No<br />

Yes<br />

No<br />

Appropriate during an economic cri<strong>si</strong>s Yes No<br />

DISCUSSION<br />

reflects ¦��¤¨¨£�£�£¨£�<br />

Qualitative characteristics of accounting information<br />

that quality of accounting information of being ea<strong>si</strong>ly understood by users. Historical cost<br />

being calculated at the date of entry of the asset into the entity is a concept ea<strong>si</strong>ly grasped thus meeting the<br />

qualitative characteristic of accounting information regarding intelligibility. The actual value, as concept, reflects the<br />

present value of a balance-sheet item, but may take any one of the following forms of assessment: the development<br />

Yes<br />

No<br />

No<br />

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cost, current cost, current value or fair value. The multitude of forms of assessment that can be substituted for the<br />

current value make this concept difficult to understand for users. In addition, complex methods of calculation for<br />

such assessment bases make their use in accounting prohibitive.<br />

requires �¤¨£©�£¨£�<br />

that accounting information may not contain <strong>si</strong>gnificant errors and may not be biased so that<br />

users may be confident it correctly illustrates what it is supposed to denote. Generally, it is an accepted statement that<br />

accounting in historical cost is reliable. However, before accepting this claim one should analyze characteristics<br />

which must be met for accounting information to be con<strong>si</strong>dered reliable: accurate representation, prevalence of the<br />

economic over the juridical, neutrality, prudence and integrality. Historical cost is veracious in inflationary<br />

economies, historical cost accounting is a specific to economies where the legal has precedence over the economic,<br />

the information presented is incomplete because it only con<strong>si</strong>ders data relating to the transaction carried out, without<br />

enacting a comparative study. In contrast, historical cost is neutral because, being registered on certified documents<br />

cannot be manipulated. Also historical cost accounting is prudent as it imposes the principle of prudence. Therefore<br />

historic cost only partially meets the characteristics necessary to allow that the information provided by this ba<strong>si</strong>c<br />

assessment is to be relied upon. Actual value is oppo<strong>si</strong>te historical cost in as far as compliance with features required<br />

to ensure information reliability is concerned. Asses<strong>si</strong>ng the current values faithfully represents reality even in<br />

inflationary conditions, compelling an accurate reflection of economic reality through recognition of items at current<br />

value. However, actual value is not neutral because it is easy to manipulate, for example by presenting some current<br />

values higher than in reality for the purpose of painting a favorable image of the entity to financial institutions.<br />

In addition, accounting in current values is not prudent because it allows the recognition, not just of declines in the<br />

values of assets, but also of gains. Thus, although it is recognized that asses<strong>si</strong>ng in current values unreliable, through<br />

analy<strong>si</strong>s performed, we can appreciate that the reliability, although only partially observed, adapts better to current<br />

value evaluation than assessment in historical costs.<br />

reflects �¤¨¤�©��¤<br />

the usefulness of accounting information, and as<strong>si</strong>sts users in asses<strong>si</strong>ng the events past, present<br />

and future. Asses<strong>si</strong>ng the historical cost is pertinent only to a stable economy. Instead, in an inflationary economy,<br />

the information submitted by historical cost accounting is false because it registers profit as prices increase,<br />

potentially leading to the decapitalization of the entity. Historical cost accounting being relevant only to a stable<br />

economy we believe that it only partially fulfills the qualitative characteristic of accounting information regarding<br />

relevance. In contrast, current value assessment reflects the current economic reality of present transactions, aiding<br />

users in effecting predictions on the financial po<strong>si</strong>tion and future performance of the entity, thus allowing us to state<br />

that the present value provides relevant accounting information for users.<br />

of ����©¢©�£¨£�<br />

accounting information involves issuing predictions both in time, from one year to another, as well<br />

as space, from one economic entity to another. Evaluating in historical costs does not allow for accurate comparisons<br />

because the comparison involves of historical values recognized introduced in accounting on differing dates. For<br />

example, if an entity has three identical lands, each acquired at different dates, they will be registered at instatement<br />

in the financial records at values of, for example, 50 monetary units, 150 mu and 300 mu, respectively. In a historical<br />

cost accounting, the value presented in the balance sheet for these lands will be a total 500 um. It is as if we add 50<br />

apples to 150 pears and 300 oranges. However, current value assessment allows proper comparisons, both in time<br />

and space. Thus, if in our example the actual value of one lot of land would be 300 mu, then the lands would be<br />

figure in the balance sheet at their present value of 900 mu.<br />

Objectivity<br />

A sought quality of historical cost accounting is its objectivity, based on verifiable facts, conscribed in certified<br />

documents which thus satisfies one of the primary purposes of accounting, namely, to serve as evidence among<br />

traders. Objectivity is enhanced by the trust lawyer’s grant to historical cost accounting. The objectivity of historical<br />

cost accounting renders it ea<strong>si</strong>er to control. However, historical cost accounting is not fully objective in the <strong>si</strong>tuation<br />

of accounting drops in the value of assets or hikes in the value of liabilities and, as such, balance sheet items must be<br />

recognized at estimated values that are largely subjective. Instead, asses<strong>si</strong>ng actual values is con<strong>si</strong>dered subjective<br />

because it is based on continuous estimates of current values, estimates that are often based on different methods of<br />

calculation for current values. In addition, the manager can "juggle" the estimates performed to influence current<br />

values for the purpose of submitting a favorable <strong>si</strong>tuation of the entity and the de<strong>si</strong>red and expected outcomes.<br />

Prudence<br />

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Even <strong>si</strong>nce the early nineteenth century, historical cost assessment abides by the principle of prudence. In the case of<br />

assets, for example, the precautionary principle neces<strong>si</strong>tates accounting potential value drops while precluding the<br />

accounting of latent value gains of assets. Such, assets are recorded at historical cost if there is a growing value or are<br />

otherwise valued at current value that is lowest. According to the principle of prudence only benefits acquired on the<br />

balance sheet date may be recognized. Therefore historic cost is conducive to a negative view of the entity as abiding<br />

by the principle of prudence only allows recognition of potential losses for assets and never of gains. So historical<br />

cost accounting does not foresee all the entity's profits, but anticipates all losses. However, lately, more and more<br />

<strong>si</strong>tuations have lead to the failure of the principle of prudence. Example of this is the revaluation of fixed assets<br />

which requires recognition in equity of the gains of revalued assets. There is also the case of real-estate investments,<br />

which implies recognition in the profit and loss account of the gains in value of real-estate investments if it is opted<br />

for evaluating them at fair value. Currently, even as pertains to debt, the application of the precautionary principle<br />

has been constrained in the sense that only likely liabilities are recognized through admitting of provi<strong>si</strong>oning for the<br />

most accurate estimate pos<strong>si</strong>ble. In case of debts , the prudence principle, demands however to be taken into account<br />

all the foreseeable risks and pos<strong>si</strong>ble loss, even if these are admitted between the end of the financial transaction and<br />

the date on which the financial <strong>si</strong>tuations are being authorized . This demand is still respected only in the accounting<br />

from Germany, a system of accounting where the prudence is applied extremely and, by respecting the principle of<br />

imparity demands that all the foreseeable losses be accounted, as well as all the pos<strong>si</strong>ble debts, not only the pos<strong>si</strong>ble<br />

ones. (Imparitatsprinzip)<br />

The use, to an even smaller extent, of the prudence principle, reveals the present trend of accounting towards an<br />

evaluation in current values. The evaluation at the current value enforces the recognition in accounting, both of the<br />

achieved incomes and the non achieved incomes. In this respect, at present, the accounting equipped with an<br />

instrument adequate to the measurement in accounting of both the achieved results and the non achieved results,<br />

meaning the global result. Although the concept of global result appeared for the first time in 1980 in the American<br />

accounting �¢¤�¤��©�£������¤�£�©��£©¨�£�§©�£���. regulations, there were needed 27 years to be accepted at an international level, by adopting the concept<br />

in IAS 1 Thus, starting with financial practice 2009, all the entities that apply<br />

IFRS must compulsorily make the <strong>si</strong>tuation of the global result, as a main <strong>si</strong>tuation of reporting the financial<br />

performance of an entity. The tran<strong>si</strong>tion from the accounting result to the global result can be con<strong>si</strong>dered a tran<strong>si</strong>tion<br />

from the evaluation in historical costs to the evaluation in current values.<br />

Simplicity<br />

The accounting in historical costs is being characterized through the <strong>si</strong>mplicity of measuring this value. In case of<br />

purcha<strong>si</strong>ng assets, the historical cost is represented by the purcha<strong>si</strong>ng cost, made up of the buying price and all the<br />

accessory expenditures to get the asset workable. If the buying price is easy to be identified because it is on the<br />

justified documents relevant to the input of the asset in the entity, it cannot be told the same thing in case of the<br />

accesory expenditures. Contabilitatea în costuri istorice se caracterizează prin <strong>si</strong>mplitatea măsurării acestei valori.<br />

For instance, it is being dealt with the problem of allotting the expenses with the transportation for the two products,<br />

in case the company purchases two important products at the same transportation. However, the accounting benefits<br />

of urgent methods to allot the indirect expenses, as well as the method of supplementing, ABC method, all these<br />

make this aspect not to be an obstacle anymore. When producing assets, the historical cost is represented by the<br />

production cost which contains the totality of direct and indirect expenses of production made by the entity to obtain<br />

a certain asset. The allotting of the indirect expenses for the products is relatively complex, but the complexity<br />

re<strong>si</strong>des, not so much in the calculus method but the way of adapting the organizational chart of the entity to an<br />

efficient and easy system to calculate the costs.<br />

When evaluating in current values it cannot be spoken about <strong>si</strong>mplicity because the calculus of this value requires<br />

advanced knowledge of evaluation. For instance, when establishing the current cost/ the acceptable value it must be<br />

identified the markets on which the asset could be bought/sold the prices it could be transactioned, the expenses<br />

estimated to be bearded by the entity after the sale when establishing the fea<strong>si</strong>bility value, the criteria of selecting the<br />

most reliable values when more alternatives are being offered etc. The problems are even more complex when<br />

calculating the present value, which supposes estimations of the future cash flows, of the updating rate which must<br />

be taken into con<strong>si</strong>deration when updating the cash flows, the period of time for which the cash flows must be<br />

estimated.<br />

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Less costly<br />

The costly character of an evaluation ba<strong>si</strong>s refers to the financial effort undergone by entity in order to determine the<br />

value at which the elements must be admitted and presented in the financial <strong>si</strong>tuations. The calculation of the<br />

historical cost do not rise great difficulties because it deals with the identification of the value which is on the<br />

justified documents of input or its calculation, resorting to specific methods of allotting the expenses for the purchase<br />

or the production of assets. Time has demonstrated that the accounting practitioners are able to calculate the<br />

historical cost. The same thing cannot be said about the calculation of the current value. Either we talk about the<br />

current cost, acceptable value, present value or fair value, the difficulties imposed by the calculation of these values<br />

surpasses the capacity and the training of many accounting practitioners. This is the reason for which, other<br />

specialized persons, as evaluators, will be engaged in the calculation of the current values. This thing, certainly,<br />

generate additional costs for an entity, by all means neglected, reason for which we could say the evaluation at<br />

current value is costly.<br />

Exhaustivity<br />

Often it is reproached to the historical cost that it does not allow the evaluation of all the assets as the fixed assets<br />

generated internally, the competences of the personnel. Still we con<strong>si</strong>der that the reproach should be made not in the<br />

manner of measuring these elements but the conditions that should be achieved for their acceptance, admis<strong>si</strong>on in<br />

accounting. It is known that an element, in order to be accepted it must be evaluated in a reliable manner. As the<br />

enumerated elements above are difficult to be quantified and their values vary very much, the accounting information<br />

is no longer reliable, although the real value of such elements is <strong>si</strong>gnificant. Furthermore, there is a series of elements<br />

which at their initial acceptance do not have a value, as the case of the covering instruments which practically should<br />

not be admitted although afterwards their initial admis<strong>si</strong>on they are able to register great variations of value. That is<br />

why it is con<strong>si</strong>dered that the evaluation at current value would not be pertinent, because it allows the evaluation of<br />

these elements. Still the lack of an active market makes it difficult for a series of elements to calculate the current<br />

values such as the current cost and the acceptable value. The calculation is more complex in case of establishing the<br />

present value. The difficulties in establishing the current value for a series of elements belonging to the balance<br />

makes the exhaustively of evaluation be only partial.<br />

Lack of volatility<br />

Volatility reflects the variation of result settled by the use of a certain evaluation ba<strong>si</strong>s. According to the accounting<br />

in historical costs only the achieved incomes can be accepted, their presentation being made in the account of profit<br />

and loss. The variation of the value of assets and debts does not influence the result of the exercise because the non<br />

achieved incomes cannot be admitted only in the moment of selling. Thus the volatility of the result as a<br />

consequence of the evaluation in historical costs, doubled, at international level, by the current politics of<br />

diminishing the number of accounting measures, made the volatility of the result is minimal. In exchange, by<br />

evaluating the assets and debts at the current value, volatility increases because the incomes and the non achieved<br />

losses, resulting from the variation of the elements value belonging to the balance sheet, must be accepted, admitted<br />

in accounting. The current experience, regarding the authorized accounting treatments IFRS, Show that not few are<br />

the <strong>si</strong>tuations which create confu<strong>si</strong>ons regarding the way of admitting in accounting the incomes/non achieved<br />

losses. For instance, in the case of real estate’s investments, the plus of value is admitted in the loss and profit<br />

account, if the entity chooses the method of evaluation at fair value, or at own capitals, if the entity chooses the<br />

reevaluation method. In case of the financial instruments, the problems are even complex because everything<br />

depends on the intention of the entity. Thus, if the shares are clas<strong>si</strong>fied as financial assets owned for transaction, the<br />

plus of value is admitted in the loss and profit account, instead, if the shares are clas<strong>si</strong>fied as available assets for the<br />

sale, the plus is admitted at own capitals. Examples can continue in this respect.<br />

Being aware of the multitude of <strong>si</strong>tuations which require the presentation of the incomes and non achieved losses,<br />

either in the profit and loss account or in the balance sheet, IASB enforced that, starting with the 1-st of January<br />

2009, all the entities applying IFRS should draft the <strong>si</strong>tuation of the global result. Thus the incomes or none achieved<br />

losses, regardless they are admitted in the profit and loss account or in the own capitals, they will influence the<br />

global result. The volatility of the net is sent to the global result avoiding thus the creative accounting of influencing<br />

the net result by choo<strong>si</strong>ng a certain accounting policy.<br />

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Representing the stock exchange value of the entity<br />

The evaluation at historical costs maintains the assets and the debts of the entity at their origin value. When the<br />

prices on the market fluctuate, most of the times increa<strong>si</strong>ng, the variations of value are not con<strong>si</strong>dered, having a<br />

double influence: on the one hand, upon the balance sheet, because the assets are not presented at their real value but<br />

at their historical value, on the other hand upon the profit and loss account, which shows a result inferior to the real<br />

performances of the entity. The calculation of a decreased result has as a consequence the presentation of the own<br />

capitals at a smaller value than the real value of the entity. Normally, the own capitals should reflect the value of the<br />

entity, but through an accounting in historical values, the own capitals give an accounting value of the entity – which<br />

reflects a sum of historical values admitted at different times but not at all a real value. This disadvantage of the<br />

accounting in historical costs, by none registering all the incomes in accounting (not only achieved but also none<br />

achieved) is empha<strong>si</strong>zed by the non admis<strong>si</strong>on of other <strong>si</strong>gnificant elements whose greatness cannot be estimated<br />

profes<strong>si</strong>onally. It is the case of the fixed assets generated internally (The most relevant example being the<br />

commercial fund), the competences of the staff, the managerial team of the entity. A part from the disadvantages<br />

reminded above is eliminated through an evaluation at current values. We used the word „part” because the<br />

evaluation at current values allows the calculation of the real value of an entity, calculated as an amount of the real<br />

values of the assets and debts of the entity, established individually, but not as a whole. The entity, as a unitary<br />

whole, contains other assets and debts, omitted in an evaluation element by element. It is the case, as I already<br />

mentioned above, of the commercial fund generated internally, of the competences of the personnel, the managerial<br />

team etc. Still, so far, it has not been found a consensus to accept a certain method of evaluation these elements<br />

analyzed individually, being able to be taken in con<strong>si</strong>deration only through an evaluation of the entity as a whole.<br />

Users of the accounting information<br />

The users of the accounting information can be clas<strong>si</strong>fied as follows: primary users (the shareholders) which are the<br />

owners of the entity and who, thus, have a direct interest in the entity , either by taking control if they have a<br />

preferential po<strong>si</strong>tion, or by cashing dividends which should allow the recovery of the entity ; the secondary users that<br />

have a financial interest in the entity ( potential investors, creditors, the state, the employees); the tertiary users (<br />

population that could be affected, either negatively by the pollution generated by the entity , or po<strong>si</strong>tively by the<br />

pos<strong>si</strong>bility of creating new jobs) which have a direct financial interest in the entity but, which are affected, or I<br />

believe it could be affected by the way the entity administers the activity. The financial <strong>si</strong>tuations of the companies<br />

quoted are mainly addressed to the shareholders and the potential investors, but they could be used by other users of<br />

the accounting information such as creditors, the state, employees, suppliers, clients and other users. £��¤���¢�demand pertinent ��¤�¢£�©¢<br />

information on which they could take deci<strong>si</strong>ons�whether to sell or keep the<br />

shares. An evaluation in actual values offers pertinent information because it represents a value close to the real<br />

value of the entity. The accounting in historical costs, although provides reliable information they do not give the<br />

real value of the entity. In order to compensate this disadvantage, the financial analysts used a series of evaluation<br />

methods most of them calculating the value of a company from the current value of the elements analyzed<br />

individually to which it is added the goodwill and the badwill created by the entity. At present, maybe more than the<br />

result established by the accounting in historical costs, the shareholder is interested in the calculation of another<br />

indicator: EVA (economic value added) which shows if the entity is able to create value for the shareholder, too. £��¤���¢�demand a ��¤�¤����©¢<br />

prudent accounting because they provide the safety of the financial resources with<br />

which they financed the entity. The evaluation at current costs leads to the diminishing of the producing capacity of<br />

the entity, when the plus of value are estimated at higher values than the real ones, or when they are not achieved in a<br />

short period of time. Thus the integration plus the potential values in advantage could have as a consequence the<br />

distributing of dividends which do not correspond to the achieved results and the availabilities available of the entity<br />

that could lead to the financial unbalance and the diminishing of the cofinancing capacity. In this context, the<br />

prudence principle, specific to the accounting in historical costs, seems to meet the requirements of the secondary<br />

investors. Thus, respecting this principle, on the one hand, protects the creditors and keeps their trust and, on the<br />

other hand, it eliminates the risk of distributing fictitious dividends, prone to affect the financial balance of the entity<br />

and its development, with direct consequences upon the employees. Furthermore, the result calculated by the<br />

accounting in historical costs represents the support for the calculation of the tax owed to the state.<br />

104


£��¤���¢�©¢¤interested, not in the financial information presented by the financial <strong>si</strong>tuations, but special<br />

reports through which there are presented non financial information regarding, on the one hand, information about<br />

the entity politics upon the natural environment, the obtained results and the commitments regarding the protection<br />

of environment, the way the entity activity affects the natural environment and, on the other hand, social information<br />

such as: remuneration, training, working conditions, social climate etc. �¤¢�£©¢<br />

Pertinence in economic cri<strong>si</strong>s <strong>si</strong>tuations<br />

There are some definitions of the cri<strong>si</strong>s concept, but all have some common characteristics: represents a critical<br />

moment, it releases suddenly, through a sudden and brutal changing of a state, represents a dangerous moment, a<br />

weighty <strong>si</strong>tuation, inducing a ten<strong>si</strong>on period. Macroeconomic speaking, economic cri<strong>si</strong>s, that manifests by production<br />

diminution and unemployment growing, has as a direct effect price diminution on the market. This last fact<br />

influences accountancy evaluation. If in inflation conditions evaluation at actual values offers pertinent, in pertinent<br />

conditions, accountancy in historical costs, with prudence principle, is in the same pertinence manner.<br />

In decrea<strong>si</strong>ng price conditions, accountancy in historical prices delivers a result that represents the difference<br />

between the pos<strong>si</strong>ble income from the transaction made in a period (lower, effect of prices’ diminution) and the<br />

expense evaluated in historic prices corresponding to those incomes (bigger because they are due to the former<br />

periods, when the values at which were evaluated the elements at the entry date were bigger). So the result is<br />

minimum, which allows conserving the production entity capacity by distribution of a lower sum as dividends and by<br />

value entry reconstruction of the active at their historic costs.<br />

The presentation of the pertinent information, in cri<strong>si</strong>s conditions, is reflected over the balance sheet. We say this<br />

because by respecting the prudence principle, all value decrea<strong>si</strong>ng are taken in con<strong>si</strong>deration, so the actives are<br />

reflected at their real value, decreased because the cri<strong>si</strong>s.<br />

CONCLUSIONS<br />

The historical cost reflects the right value of the elements at the initial recognition moments, being a just value for<br />

that date. But once the time passes by, he takes a really big historical aspect. In a stable economy, most of the<br />

accountancy information users con<strong>si</strong>der accounting pertinence in historical costs. But the economic parameters, the<br />

general ones (power of buying, interest rate) and the specific ones (the firm profitability) don’t stop developing.<br />

Thus, in a perennial existence in accounts, the historical cost of an element can’t return, after a specific period, the<br />

devoted image of the value that should be reflected. This fact becomes invi<strong>si</strong>ble in inflation conditions, when the<br />

calculated result by accountancy in historical conditions doesn’t reflect reality. It’s the reason for, in an inflation<br />

conditions must gave up at historical accountancy and accept accountancy in these times. In exchange, in economical<br />

cri<strong>si</strong>s time, accountancy in historical costs is properly because it doesn’t allow distribution of fictive dividends and<br />

prudence accounting which imposed is adapted to the deci<strong>si</strong>ons which should be taken in a <strong>si</strong>tuation like this. But, in<br />

present, internationally speaking, it is tended to an evaluation in actual values that probably in some years will take<br />

place to the accounting in historical prices. It remains to see in what measure accounting in recent values will be<br />

durable as accounting in historical costs.<br />

This study analyses, thoroughly, the advantages and disadvantages of accounting in historical costs towards<br />

accounting in current values. A more detailed study, through the analyses of many characteristics, can be the purpose<br />

of future approaches on this topic. Future researches could be enriched through the study of the evaluation bases in<br />

the context of concepts in order to maintain the capital.<br />

THANKS<br />

This article was elaborated as a part of the project “Doctoral School and doctoral students in the triangle<br />

education-research-innovation (DOC-ECI) “, project cofinanced from The European Social Fund through the<br />

Operational Sectorial Human Resource Program 2007-2013 and coordinated by the Academy of Economic Studies<br />

of Bucharest.<br />

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SELECTIVE BIBLIOGRAPHY<br />

Barlev B & Haddad J.R. (2003) Fair value accounting and the management of the firm, Critical Perspectives on<br />

Accounting, nr.14, pp. 383-415;<br />

Colasse B. (2005) Les grands auteurs de la comptabilité, Ed. EMS, Paris;<br />

Committee of Accounting History Report of the Committee, The Accounting Revue, Supplement to Vol. XLV,<br />

1920, pp. 20;<br />

FASB, Statement of Financial Accounting Standards No. 157 (2006) ¤©�§¢¤�¤����disponibil pe<br />

www.iasb.org;<br />

Feleaga L. & Feleaga N. (2007) Contabilitate financiară – O abordare europeana <strong>si</strong> internationala, Ed. Economică,<br />

Bucureşti;<br />

Feleagă N. (1996) Controverse contabile, Ed. Economică, Bucureşti;<br />

Haller A., Raffournier B., Walton P. (1997) Comptabilité internationale, Ed. Vuibert;<br />

Herrmann D., Saudagaran S. M., Thomas W.B. (2006) The quality of fair value measures for property, plant, and<br />

equipment, Accounting Forum, nr. 30;<br />

IASB (2007), Standarde InternaŃionale de Raportare Financiară”, traducere, Ed. CECCAR, Bucureşti;<br />

Ionaşcu I. (2003) Dinamica doctrinelor contabilităŃii contemporane – Studii privind paradigmele şi practicile<br />

contabilităŃii, Ed. Economică, Bucureşti;<br />

Jianu I. (2009) „New hypostases concerning measurement at historical cost or fair value”, vol.8, nr. 1/2009;<br />

Khurana I.K. & Kim M.S (2003) Relative value relevance of historical cost vs. fair value: Evidence from bank<br />

holding companies, Journal of accounting and Public Policy, nr.22, pp 19-42;<br />

Riahi-Belkaoui A. (2004), Accounting Theory, Ed Thomson, USA;<br />

Ristea M (2004) Contabilitate aprofundată, Ed. Univer<strong>si</strong>tară, Bucureşti;<br />

Solomons D. (1948) „Income – The and false”, The Accountants Journal, octobre, pp. 363-370;<br />

Tugui A. (2000), Contabilitatea inflaŃiei, Ed. Economică, Bucureşti;<br />

Zeff, S. A. (2007) „The SEC rules historical cost accounting: 1934 to the 1970s”. Accounting and Bu<strong>si</strong>ness<br />

Research, vol. 37, p. 48-62;<br />

�©£¢¡©¨§¤<br />

106


dmedintu@yahoo.com<br />

iuliastroe@gmail.com<br />

WHAT IS AT THE BACK OF THE WAGE COSTS?<br />

Daniela Nicoleta Medintu, Iulia Ana Stroe<br />

In the context of profound changes of our time relating to the introduction and use of new methods,<br />

principles and technologies, accompanied by new forms of work organization, the human factor has become a<br />

valuable and strategic factor for any organization. Success in any field of socio-economic activity can be ensured<br />

only through rational and efficient use of human resources. In the contemporary economy, audit of the information<br />

existing in the financial statements plays a crucial part in increa<strong>si</strong>ng the users confidence. Under cri<strong>si</strong>s conditions,<br />

correct and complete record of human wage raise questions. Thus, our objectives were to audit the wage costs, an<br />

important element in the overall audit. The methodology approach con<strong>si</strong>sted of checking the accounting documents<br />

where these expenses are recorded, as well as their compliance with the amounts included in work agreement. We<br />

had in view determining an as fair and proper <strong>si</strong>ze of the expenditure of labor as pos<strong>si</strong>ble influencing the profit or<br />

loss resulting from operating. At present, economic and financial performance of the companies is influenced by the<br />

performance of human resources and so of the expenditures with them in comparison with the previous century,<br />

when the focus was on the technological progress and less on human resources. In conclu<strong>si</strong>on, the continuation of the<br />

bu<strong>si</strong>ness of an enterprise depends on the faithful mirroring of the wage recorded in the accounting.<br />

Keywords: audit, wage costs, payroll, contributions to state budget, wage fraud<br />

JEL Clas<strong>si</strong>fications: / / M4: Accounting<br />

1. Introduction<br />

Today, the human factor is launching on deci<strong>si</strong>ve po<strong>si</strong>tions in the issues critical in making efficient firms.<br />

Thus it becomes necessary to research in detail the factors that influence the individual performance of the employee,<br />

determining the optimum <strong>si</strong>ze of the expense with labor and social protection compared to his performance leading<br />

eventually to increa<strong>si</strong>ng the performance of the organization.<br />

The specialty literature in management brings to the fore front the most important resource for bu<strong>si</strong>ness and<br />

for achieving the performance, namely the man. At the same time, in the accounting efforts are made to frame the<br />

knowledge held by employees under the heading of intangible assets.<br />

Evaluation of human capital through the prism each of us was knowledge represented and represents one of<br />

the major challenges the researchers and even bu<strong>si</strong>ness people are facing today. Is it fair the appreciation of human<br />

capita through the wage only?<br />

Research in the field of accounting concerning recording and evaluation of human capital is in progress. In<br />

order to be recognized in the accounting, human capital should be assessed as reliable. Most of those who have<br />

studied the issue believe that the added value brought by a new employee is not reduced to the <strong>si</strong>ze of salary only.<br />

However, there were no rules developed in this field, the value of human capital being further equivalent to the<br />

amount of the salary. Under these circumstances what is at the back of the salary, so that it is con<strong>si</strong>dered as<br />

sufficient the appreciation of human capital at this value?<br />

The human factor requires that organization pays increased attention to the way the employees may be<br />

motivated. Motivation can be done particularly u<strong>si</strong>ng the best methods of remuneration (incentives, rewards, etc.).<br />

Although motivation is a complex process, the people having different needs, different objectives, most<br />

organizations con<strong>si</strong>der remuneration the only way to motivate employees.<br />

2. Ba<strong>si</strong>cs on wage costs<br />

The pay system may be approached from 3 viewpoints:<br />

1. Financial balance:<br />

Ability to pay >=Wage fund<br />

Wage fund means all the expenses related to remuneration of labor<br />

2. External coherence:<br />

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It must take into account the average level of remuneration in the bu<strong>si</strong>ness sector where the company<br />

operates and the minimum wage level guaranteed by the state.<br />

3. Internal Equity:<br />

Even if the concept of pay equity is a concept difficult to establish, it is clear that the sense of injustice<br />

expressed or experienced by the employee is bearer of potential conflict or is a motivation factor. This concept<br />

covers two aspects: wage-related to qualifications and performance related to pay.<br />

The salary fund correlated with labor productivity represents the main expenditure influencing the total cost<br />

recorded by the company.<br />

Expenses with the salary fund structured as follows:<br />

- Management allowances as fixed amount or included in the salary;<br />

- Wage rate;<br />

- Seniority increases, night hours, special conditions, dangerous conditions;<br />

- Rewards - bonuses, table tickets;<br />

- Contributions, social security paid by the employer.<br />

The wage rate called the ba<strong>si</strong>c salary represents the benchmark for a specific job and is expressed in annual<br />

or weekly amounts. The wage will increase depending on labor productivity achieved. Forms of pay applied in<br />

companies are: on cost, direct individual or collective agreement, by quota percentage. The ba<strong>si</strong>c salary multiplied by<br />

the number of employees makes up the salary fund. Wage fund is increased with the percentage shares in the<br />

agreement achieved, to which are added all the salary increases applied, resulting the gross total.<br />

Compensation is one of the main elements of an employment agreement that is the monetary counterpart of<br />

the services provided )on the one hand and one of the means the company has to retain the best employees and to<br />

attract candidates to join the current staff, on the other hand. For most employees this is the only source of income,<br />

but also for many companies it is a major element of cost.<br />

Compensation occurs most often in the form of money, the record for the organization is a wage expense<br />

influencing company performance.<br />

Wage costs are included in both direct and indirect form.<br />

Wage costs represent all direct costs related to the labor force used, which can ea<strong>si</strong>ly be attributed to<br />

economic and specific unit of product (e.g. wages and their associated elements, generated by the employment<br />

contract and the law relating to workers whose activity is directly linked to the production process). Expenditure with<br />

the labor force used in production related activities, which cannot ea<strong>si</strong>ly be attributed to economic and specific units<br />

of the product are highlighted in the accounts as indirect expenses (e.g. managers or guard salaries). These indirect<br />

costs concerning labor force represents a component of indirect costs of production.<br />

Regardless the forms it takes, be it a direct or indirect, wage costs represent costs for the company.<br />

3. Audit of wage costs-argument in solving of problem researched<br />

The overall objective of the wage costs audit con<strong>si</strong>sted of checking the correct and complete record of wage<br />

costs and of their related contributions as well as their faithful mirroring in accordance with the law in force.<br />

In most audit mis<strong>si</strong>ons the risk of the existence of <strong>si</strong>gnificant errors is minimum, despite the fact that wages<br />

account for a <strong>si</strong>gnificant percentage of the total expenditure. There may be three causes explaining minimizing the<br />

risk as concerns wage costs, namely:<br />

• in case of irregularities, employees will complain to their superiors they were not paid enough;<br />

• operations related to salaries are usually uniform and <strong>si</strong>mple;<br />

• operations related to salaries are rigorously checked by the fiscal bodies in respect of their contributions to<br />

the state budget.The method of wages calculation is not variant during time, in content and value. Due to the<br />

<strong>si</strong>milarity of the calculation method, of the salary in various fields of activity, high quality software is available<br />

quality, by which its record can be kept. Its use reduces the risk of <strong>si</strong>gnificant errors occurrence.<br />

At this stage we have showed the objectives to be pursued in the audit of the wage costs and the tests<br />

needed to be applied.<br />

The auditor outlines and conducts the inspections program in accordance with the objective and purpose of<br />

audit engagement and conducts the audit procedures to be applied.<br />

In applying these procedures, the auditor may use techniques such as: inquiry and analy<strong>si</strong>s, assessment / reassessment,<br />

comparison, other verification of accuracy, observations, inspections of records and documents,<br />

evaluations and inspections of obtaining confirmations. Procedures application allows the auditor to obtain sufficient<br />

information for the report.<br />

The auditor checks the accuracy of the registration and if these wage costs were accurately recorded in the<br />

accounting system and if they are supported by appropriate evidence and documents.<br />

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The auditor exercises profes<strong>si</strong>onal judgment to obtain sufficient checking evidence appropriate to determine<br />

if these expenditures were made (the reality and quality of the costs).<br />

3.1. Accounts involved in the wage payment process<br />

Within the wage payment process the company observes certain steps in the calculation and recording of<br />

salaries and their related contributions as well as their payment.<br />

The first step is the registration of the wage costs due to employees. The second step is to record employee<br />

contributions to the state budget as well as of the respective tax due. Further, the company records its debts to the<br />

state budget related to the salary fund <strong>si</strong>multaneously with the debit of their related expenses accounts. At the end,<br />

the amounts due to employees and the state budget, are paid, the debts previously recorded being annulled thus.<br />

Employment, liquidation, authorization and payment are the four elements of expenditure relating to wage<br />

costs.<br />

For a better understanding of correlations between accounts we achieved the figure below to underline<br />

them:<br />

421 WAGES DUE TO<br />

EMPLOYEES”<br />

512 “CURRENT ACCOUNTS <strong>IN</strong><br />

BANKS”<br />

EMPLOYER’S CONTRIBUTIONS<br />

431 “Social Insurance”<br />

437 “Unemployment Pay”<br />

447 “Special Funds –Fees and<br />

as<strong>si</strong>milates payments”<br />

Recoding<br />

Payment of<br />

employee<br />

contributions<br />

Recoding<br />

Expenses<br />

Figure 1 The inter-dependence in the process of salary accounting<br />

The above mentioned figure presents as a matter of principle 2 stages:<br />

- recording the salary expenses and the related contributions;<br />

- their payments.<br />

641 “Expenses with employees<br />

wages”<br />

EMPLOYEE’S CONTRIBUTIONS<br />

431 “Social Insurance”<br />

437 “Unemployment Pay”<br />

444 “Tax on incomes of salary”<br />

EXPENSES WITH EMPLOYER’S<br />

CONTRIBUTIONS<br />

645 “Expenses with insurance and<br />

social protection”<br />

635 – “Expenses with other taxes and<br />

pays”<br />

3.2. Documents concerning salaries book-keeping and the relation between them<br />

The stages concerning the wage costs outlined above should be performed based on justifying documents<br />

containing all the information needed for the registration, calculation and evidence of salary structure elements.<br />

When employed, the future employee <strong>si</strong>gn the employment agreement and acknowledges the provi<strong>si</strong>ons in the<br />

collective labor agreement specific to the company where he will further work. He is informed about the duties and<br />

obligations to be met within the job he is charge up and also is acknowledges the labor standard. The employee shall<br />

109


e recorded in the attendance sheet. The company prepares the payroll and based on the calculations resulted, the<br />

statements, which are submitted to the state institutions which collect contributions for the state budget, are filled in.<br />

The link between the documents discussed in the paper is highlighted in the following figure.<br />

JOB DESCRIPTION<br />

- Tasks<br />

- competence<br />

- responsabilites<br />

PRESENCE SHEET<br />

- hours effectively worked<br />

- Vacation<br />

- medical leave<br />

- night hours<br />

- overtime<br />

health statement<br />

social<br />

contribution<br />

statement<br />

<strong>IN</strong>DIVIDUAL LABOR<br />

AGREEMENT<br />

- ba<strong>si</strong>c salary<br />

- number of hours which<br />

they can work<br />

Unemployment<br />

statement<br />

PAYROLL<br />

Territorial labor<br />

inspection<br />

statement<br />

Figure 2 The documents concerning salary records and the relation between them<br />

WORKSMAN’S PASS<br />

- ba<strong>si</strong>c salary<br />

- po<strong>si</strong>tion<br />

- duration<br />

- labor standard<br />

LABOR STANDARD<br />

- Percentage of the labor<br />

standard achieved<br />

100<br />

STATEMENT<br />

Public Finance<br />

Administration<br />

STATEMENT<br />

102<br />

STATEMENT<br />

3.3. Carrying out wage costs audit<br />

In order to understand what is in the back of the wage costs, we have resorted to carrying out mis<strong>si</strong>ons of<br />

audit with the special purpose, namely auditing wage costs.<br />

110


� Objective: Correct clas<strong>si</strong>fication of salary operations.<br />

Tests applied:<br />

o Clas<strong>si</strong>fications of operations related to salaries are compared with the chart of accounts or to the<br />

accounting procedures manual.<br />

� Objective: the evidence of the human resources , working time and a wages (criterion of reality).<br />

Tests applied:<br />

o Checking documents related to this record: individual employment contracts, collective labor<br />

contract;<br />

o Checking human resources policies;<br />

o Checking presence sheet;<br />

o Checking payrolls to identify new employees or employees which left the company and the<br />

compliance with employment agreements respectively with the deci<strong>si</strong>on of cancellation of the employment<br />

agreement changes of ba<strong>si</strong>c salary, of the po<strong>si</strong>tion and facing with the addendum attached to the employment<br />

agreement;<br />

o Checking working time actually worked with the presence sheet and the compliance with working<br />

time in the employment agreement (full time 8 hours per day or part-time minimum 1 hour / day);<br />

o Checking if night hours in the presence sheet are recorded in the payrolls, if they are properly<br />

calculated and<br />

for those who have at least 3 hours of night / day, benefit either of working program reduced by 1 hour compared to<br />

the normal duration of the work day, without resulting in lower base salary or in a 15% and 25% salary growth, of<br />

the ba<strong>si</strong>c salary. We checked if those working in night shift are minimum 18 years old (those under 18 years may<br />

notwork in night shifts), and pregnant or confinement women may not be required to work in night shifts, therefore if<br />

they are registered in night shifts in their personal file, their agreement must exist in that file;<br />

o Checking if overtime is provided with the written consent of the employee, which is found in the<br />

salary but not more than 32 hours per month. Overtime is compensated by hours paid in the following 30 days after<br />

carrying it out or by granting a 75% growth for the overtime carried out from Monday to Friday and 100% for the<br />

overtime carried out on Saturdays, on Sundays or on holidays. It is checked if those who have rendered overtime are<br />

least 18 years old (those under 18 years may not provide overtime);<br />

o Verifying the calculation and payment of medical leave making the ratio between the gross<br />

salaries amount and the working days amount with the presence sheet, the medical certificate and the payroll, for the<br />

last 6 months on the gross amount of wages. Checking the <strong>si</strong>gnatures on the payment sheet and timekeeping sheets;<br />

o Checking the existence of payrolls copies in the archive.<br />

� Objective: Accurate and complete registration of wages and payment obligations related to salaries<br />

(exhaustiveness criterion).<br />

Tests applied:<br />

o Checking payrolls from the due money calculation viewpoint;<br />

o The gross and net wages are calculated again, con<strong>si</strong>dering the personal deductions from the payroll<br />

with the documents in the staff file of the employee (birth certificate, labor certificate for spouse according to which<br />

the child / children are not taking into account in the deduction) and amounts legally established;<br />

o Checking the method of calculating payment obligations related to salaries and whether they<br />

correspond to the records concerning payments of the staff;<br />

o Checking the correspondence between accounts.<br />

� Objective: Analy<strong>si</strong>s of account balances 431 "Social security" 437 "Unemployment pay" and 444<br />

"Tax on salary income" in terms of correctness of accounting recording of their value and of their<br />

payment (their accuracy).<br />

Tests applied:<br />

o Checking if the amounts included in the tax returns are in accordance with the balance of<br />

accounts;<br />

o It is checked if the company empha<strong>si</strong>zed correctly the debts to the state budget in the established<br />

quantum, as follows:<br />

111


Table 1. Contributions related to the state budget concerning the salaries<br />

Crt No Contribution Employee (%) Employer (%)<br />

1 Social security Contribution 10,50 20,80<br />

2 Social security and health 5,50 5,20<br />

3 Contribution unemployment 0,50 0,50<br />

4 Commis<strong>si</strong>on for the Territory Inspection for labor 0,75<br />

5 Contribution to the Fund for guaranteeing salary receivables 0,25<br />

6 Contribution for labor accidents and profes<strong>si</strong>onal diseases [0,15 – 0,85] *<br />

7 Contribution for vacations and leaves and employer pays 0,85<br />

8 Tax on income 16<br />

TOTAL 32,50 [28,5-29,2]<br />

*It is established depending on the object of activity.<br />

� Objective: Checking balances of expenditure accounts<br />

Tests applied:<br />

o Checking if amounts related to salary are recorded in the expenditure accounts;<br />

o Checking if there is an analytical clas<strong>si</strong>fication of expenditure by sections, compartments,<br />

departments;<br />

o Checking if the bonuses and other allowances granted have been recorded in the accounts of wage<br />

costs.<br />

� Objective: checking the transfer in due time of the salary payments and of the related contributions.<br />

Tests applied:<br />

o Checking the statement amounts with the amounts in the orders of payment to the State Treasury;<br />

o Checking the payroll amounts with transfers related to payment obligations;<br />

o Checking if the total amounts paid to management members are corresponding with the amounts<br />

approved by the Board of Administrators.<br />

4. Methods of fraud related to wages<br />

As a result of the fact the auditor bears <strong>si</strong>gnificant respon<strong>si</strong>bility for detecting fraud and error, he must<br />

assure that these do not exist. Since most operations related to salary involve a transfer of money means there is an<br />

inherent risk of wage fraud.<br />

Wage fraud is among the greatest encountered fraud committed. Often an employee is set in the fictitious<br />

system of wage and salary payments are made automatically (meets in the payment of salaries through bank cards).<br />

Another common fraud is pos<strong>si</strong>ble if the employee no longer works in the company, but he still appears on the<br />

payroll as paid in another bank account.<br />

There are several ways in which employees can fraud a company in the wage field.<br />

The most common methods of fraud are non existing employees and no fraud concerning hours worked.<br />

Payment of wages on behalf of persons not working in the organization can be achieved by continuing to<br />

pay an employee after the employment has been terminated. Usually the person who commits this type of diver<strong>si</strong>on<br />

of assets is an employee respon<strong>si</strong>ble for recording the wages or who deals with descriptions of timekeeping sheets.<br />

One way to test payments to fictitious employees is to confront the information recorded in the records of<br />

wages with the human resources department to determine whether those employees were actually employed during<br />

the period of payment of wages.<br />

Continuing the payment of salaries to employees who are no longer working in the company can be tested<br />

by examining the pay period following termination of employment, to confirm that the employee's salary may be<br />

paid in the future.<br />

Frauds on the number of hours worked occur when an employee reported more hours than actually worked.<br />

The discovery of the fraud of this type by the auditor is generally very difficult due to the lack of evidence. One way<br />

would be to compare <strong>si</strong>gnatures on various timekeeping sheets to see if an employee has <strong>si</strong>gned on behalf of one or<br />

more persons.<br />

Employees are not only inventive in terms of wage fraud.<br />

Companies also develop different ways of circumventing the contributions applied wages.<br />

112


Motivating employees is increa<strong>si</strong>ngly difficult, they de<strong>si</strong>ring higher net wages. Although the income tax of<br />

individuals and certain social contributions have diminished, however each worker costs actually over 60% in<br />

addition to his net salary.<br />

Therefore the total cost of an employee is 1.6 * net salary, which is actually the value of the work of the<br />

employee. Any benefit brought directly to any employee, means 60% in addition of that amount to the state budget,<br />

amounts that employees do not find included in their daily life.<br />

Because such levies, taxes, fees and other forms of taxation, the employee will reach over 60% less of the<br />

value of their work.<br />

If we take into account the application of the value added tax, the taxes increase. For example as shown at<br />

the beginning of the paper, wage costs are included in calculating the cost of the product or the provi<strong>si</strong>on of services.<br />

At the value of the product or services the value added tax related to the sale is applied. Therefore companies pay<br />

value added tax and wage costs.<br />

In conclu<strong>si</strong>on, some companies seek to reduce these taxes in various forms Within the audit mis<strong>si</strong>on of<br />

salary expenditures, these must be identified to avoid tax.<br />

Among the ways to avoid or minimize taxes, contributions and taxes related to the payroll include:<br />

• Wage class the employee within a minimum working time and then the conclude a cooperation agreement with the<br />

employee as an authorized natural person;<br />

• Setting minimum wages for the employee and then "pay on the black" it;<br />

• Replacement of a part of salary by gift tickets;<br />

• Replacement of the bonus with rewards in kind as tours, training, expenses that the company will not pay as salary,<br />

so no taxation will be applied on them.<br />

5. Conclu<strong>si</strong>ons<br />

Human capital is an essential element of market value of companies, this being also the motivation of our<br />

research.<br />

This paper is set up as a very important ba<strong>si</strong>s of information for any auditor who is in an audit mis<strong>si</strong>on<br />

related to salary expenses or mis<strong>si</strong>on of financial audit, where the audit of such expenses represents an integral part.<br />

The auditor has to plan and perform the audit having regard that fraud may exist at the level of wages as showed in<br />

the paper.<br />

Recognizing the wage costs and keeping records in accordance with the reality represents a key process in<br />

all the costs of a company.<br />

Wage costs influence all the accounts based on which accounting information users make economic<br />

deci<strong>si</strong>ons. They are included in the balance sheet as liabilities related to employees and the state budget in the profit<br />

and loss account, and they are empha<strong>si</strong>zed in the treasury cash flow by payments related to them.<br />

Therefore, the correctness of these expenditures is obvious their influence on the financial statements and<br />

implicitly on the result, which leads to a long-term influence on the company bu<strong>si</strong>ness continuity, the ba<strong>si</strong>c<br />

principle in a contemporary economy.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

Bibliography: �§�£���©��¢�©¢¤£��¤�¢©�¡, -Arens Alvin, Lobebbecke James, 2006, Arc, Chişinău<br />

- Armstrong Michael, 2003, ©�©�¤�¤��§¨¢¤�§¢�¤¨�¢§�©�¤, Codecs, Bucureşti ¢¤��¢�£��, -Boynton William, Johnson Raymond, 2006,<br />

John Wiley&Sons �¤�¨¤�¤��¡¢££��¤¢�©�£��©¨¤�¤©§�£��©�£�§¢©¢¤¥£¤�£�¡, - FederaŃia InternaŃională a Contabililor, 2008, Irecson<br />

Bucureşti<br />

- Legea 53/2003 Codul Muncii<br />

- Feleagă Niculae, Liliana Malciu, 2004,<br />

Economică, Bucureşti<br />

�¤¤�©¨§©¢¤¥££��¤��£�£££�©�¤¢£©¨¤� �¢����¡¢£¨¤����©�£¨£�¡�£££��¤¢�©�£��©¨¤�¨©�§��¡�©�£��¢¤�£¨¤�££ ��¤¢��§�£�£���©���§¢©��¤�¤¢�£�¤�©����¤£��¤�¢£�<br />

���£�©��£©¨<br />

113 ��¤¨¤


THE HUMAN FACE OF GLOBALIZATION – A POSSIBLE<br />

SOLUTION FOR THE CURRENT F<strong>IN</strong>ANCIAL CRISIS<br />

Ghitiu-Bratescu Alexandru<br />

PhD Candidate, Bucharest, Academy of Economic Studies, Romania, alexghitiu@yahoo.com ©��¢�£������¤�¢�¡�����§��§���¤¢�£�¤�©��¤��©�£��£�©¨¨ ¤��¨©£�¤�� ��©��¤�£���¤¢§©��£� �� ��¨<br />

Abstract � ��©��¤�£���¤¢§©¨£� ����¤ ¨©��§¢��¢�¤���©�£��� ��¤�¤�¤¨���¤�����§�©�¢¤��§¢�¤����¤�¤¡¨ �¤�¤¨��¤���§��¢£¤���¨��©�©�©£��¤©�§¢¤� ��¤¤���©�£���¤ �§�����¤£¢�§�©�¢¤��§¢�¤��¤�¤¨���¤��� ����¤��£��©¨�©���¢����¢��§��£�����¤¢¤�£�§©¨�¢�¡���§���¤¤��¨©£�¤�¨©¢�¤¨<br />

Keywords: Globalization, human capital, development �§��©���¤�¤��¢�§��£��¤��£��£��§�©�¢¤��§¢�¤�©��£��¤¨¨¤��§©¨�©�£�©¨�<br />

JEL Clas<strong>si</strong>fication: A12/A13, F01/F02, J24<br />

Introduction<br />

Globalization, although it is often talked about as the reason of much turbulence and change, is in fact the<br />

term used for the collective effect, the change that happens as a result of global implication. Globalization is caused<br />

by four major forms of capital movement throughout the global economy meaning: Human Capital, Financial<br />

Capital, Resource Capital and Power Capital.<br />

Globalization can be seen as a worldwide phenomenon of technological, economic, political, behavioural<br />

and cultural exchanges brought and made pos<strong>si</strong>ble by modern communications, transportation and legal<br />

infrastructures although we have to admit that phenomenon’s like globalization have been spotted way before in<br />

history .So we can conclude that it is a term used to describe how human beings are becoming more intertwined with<br />

each other around the world economically, politically and culturally.<br />

Impacts of globalization can be seen at every step in every field, because of the global village effect we can<br />

see improvements in economy, politics, medicine, learning, trade and commerce, transportation and many others.<br />

Some impacts are also two-<strong>si</strong>ded because of the ever growing interdependencies between countries in a series of<br />

fields because of the increa<strong>si</strong>ng volume and variety of cross-border transactions of services and goods, the fast<br />

diffu<strong>si</strong>on of technology and increa<strong>si</strong>ng less strict legislations.<br />

Globalization should be seen through a human perspective. Many recognize the opportunities for a better<br />

life that globalization offers. I believe their “hopes are realizable, but only if globalization is subjected to better<br />

governance at all levels. More people than ever before do not want to be left behind by the globalization train; but<br />

they want to be sure where it is heading, and that it is travelling at survivable speed.” (World Commis<strong>si</strong>on on the<br />

Social Dimen<strong>si</strong>on of Globalization, 2004)<br />

�¤�¤¨���¤�����§�©�¢¤��§¢�¤��£�£�©¨���¢§¤��©����¤��§��¢£¤���©��§��¤¤�¤�£���¢¤©�£��¤�§�©�£��©���� ��¤¨©��§¢��¢�¤�©�¤����¤�¤��©¢£¨ �©�©�¤���£�£�£©�¤©¢��§��©���§��©£�¤�¤�����£��¤�¤¨���¤�����£� ¤��¤¢£¤��¤�©����¡���©�£��¤¨¨¤��§©¨�©�£�©¨£��¤���¤��£�©�¤�¤��©¢ ����£�£����¢��¤¤�����£��¤�¤¨���¤����§� ���©�§��£�£¤����¤� ���© �¤�¤¨���¤�����§����©��¤¤���¤¢�©£¤�� ��¤�¤���¢£�£����©� ��§��¢£¤�©���¤�©�¤¨©¢�¤¨ �¤��¢¤� ©¢�§���¢��¢©����¤�����£���©�£¨£�©�£��©����¢§��§¢©¨©�¡§���¤���¨¤�� ��¤¡�¢¨��©�£©��£��©¢�£�§¨©¢� ��¤¦ ����¤�£¢���©�§©¨� ����¤�¤�¢��¢©��¡©���¤���£©¨©��¤�����¤�¤¨���¤����¢¤©��£�������¤�¤¨��¤���©� �¤�©��¤���©�¤�¤���¤�¤�¢��¢©�����§¨��©£¤£���©���§����¤���£©¨����£�£���� ¢�¡¤�¤¢�£��§���¤���¤���©��¡�£¨¤©¨¨��¤��§��¢£¤���©��¢�£¤�§���§��¤¢�¤�¤¨���¤���©�¤¤���©�£�¤���¤<br />

¤©¢�©���¤�¨��©¨ ©���©�£��©¨¨¤�¤¨©���©�¤�£��¨£���¤��©� �£�¤���¤¨©�£��©�£¢¤��¨£�£�¤�¡¤¤�¤�����£��¢�¡��©���§�©� �¤�¤¨���¤���¦��¢£¤���§��¤¢¨£�¤©�����¢¤�¤����¡¡¤�©�¨¤�¤¢©�¤�§¢�¢��¤��£��©�©£����£�©��£©¨��¤���¤��� ��£�©¢�£�¨¤��©¢���¢����¤£�¤©��©�¢§�©��¤�¤¨���¤���¤��¢���©�¤�¤¤��§�¨£��¤���¢���¤<br />

114


Globalization – an overview<br />

There are several subdivi<strong>si</strong>ons of globalization and the most important are globalization of politics, of<br />

investments, globalization of trade, globalization of culture and technology. The globalization of trade refers to the<br />

existing fact that people have wider and greater access to a huge number of products and services than ever seen<br />

before. When we speak of international rules and laws made by governments to protect issues such as investment,<br />

trade, human rights and many others, than we are referring to the globalization of politics. “The globalization of<br />

investment takes place through Foreign Direct Investment, where multinational companies directly invest assets in a<br />

foreign country, or by indirect investment where individuals and institutions purchase and sell financial assets of<br />

other countries.” (Oduroye, 2007)<br />

Because of the very fast speed that information travels these days through media, trade and, of course, travel<br />

and of the trends that are launched and ideas we also have to deal with a globalization of culture like for example a<br />

consumer in Romania can enjoy the same pair of Nike shoes as a consumer in China.<br />

The other aspect of globalization is the revolutionary changes in technology, especially in transport and<br />

communications, which has made the world a global village. Transportation costs have come down as a result of<br />

technological advances that make foreign markets more acces<strong>si</strong>ble to trade. Without the electronic means, billions of<br />

dollars in assets and currencies could not be exchanged daily around the globe.<br />

One thing we really have to con<strong>si</strong>der is that globalization is in my point of view a very popular subject<br />

nowadays. If we take into con<strong>si</strong>deration “the unlimited freedom of capital movement and the almost total freedom of<br />

migration, the world by 1914 was maybe even more globalized than today.” (Della Posta, Uvalic, 2008)<br />

Globalization is also unfair and not uniform because while advanced economic countries raise barriers<br />

against imports from less developed countries and in the same time they sustain the idea of free trade concerning<br />

their own exports.<br />

It should be obvious for us that globalization has “different effects for different countries and different<br />

groups of people it would be impos<strong>si</strong>ble to bring the same opportunities or challenges to all countries at the same<br />

time. “ (Della Posta, Uvalic, 2008)<br />

Because of the different perceptions and opinions on globalization let’s try and see some of the<br />

opportunities and threats of this phenomenon. Some opportunities we can specify are the change in the divi<strong>si</strong>on of<br />

labour meaning in terms of production, aggregate demand and lower rates of unemployment; market unification in<br />

improving and making more efficient the markets and the price mechanism by liberalization of trade between<br />

countries and also investment. Another opportunity is that it can produce a lower inflation because it favours a higher<br />

penetration of imports from low-cost producers’ countries.<br />

There are also pos<strong>si</strong>ble negative aspects of globalization like fragmentation of structural conditions, reduced<br />

autonomy of national economies, instability brought by the plurality of economic models and problems in the<br />

governance of the global economy.<br />

The driving spirit has been to make globalization a po<strong>si</strong>tive force for all people and countries. There are no<br />

panaceas or <strong>si</strong>mple solutions; instead a new perspective on globalization should be adopted. In my opinion the<br />

dominant perspective on globalization must shift more from a narrow preoccupation with markets to a broader<br />

preoccupation with people.<br />

The great value of human capital<br />

Companies are recognizing the importance of investing in their employees now more than ever before.<br />

Companies are beginning to understand that to stay on top in the global economy; they need to place more<br />

and more empha<strong>si</strong>s on developing and retaining their people.<br />

Derek Stockley, defines human capital as “recognition that people in organizations and bu<strong>si</strong>nesses are an<br />

important and essential asset who contribute to development and growth, in a <strong>si</strong>milar way to phy<strong>si</strong>cal assets such as<br />

machines and money. The collective attitudes, skills and abilities of people contribute to organizational performance<br />

and productivity. Any expenditure in training, development, health and support is an investment, not just an<br />

expense.” He continues to say, “Competition is so fierce and change is so fast, that any competitive edge gained by<br />

the introduction of new processes or technology can be short-lived if competitors adopt the same technology. But to<br />

implement change, their people must have the same or better skills and abilities.” (Stockley) It is noticeable a change<br />

in clients' strategic values from the tangibles to the intangibles.<br />

115


Nobel Prize-winning economist Gary S. Becker says that “the ba<strong>si</strong>c resource in any company is the people.<br />

The most successful companies and the most successful countries will be those that manage human capital in the<br />

most effective and efficient manner.”<br />

Human capital is a valuable concept because it recognizes that people should be treated as assets, rather<br />

than as an expense.<br />

Economists regard expenditures on education, training, medical care, and so on as investments in human<br />

capital. They are called human capital because people cannot be separated from their knowledge, skills, health, or<br />

values in the way they can be separated from their financial and phy<strong>si</strong>cal assets.<br />

From the globalization human capital focuses on the economic behaviour of individuals, especially on the<br />

way their accumulation of knowledge and skills enables them to increase their productivity and their earnings and<br />

implicit to increase the productivity and wealth of the societies they live in. The underlying implication of a human<br />

capital perspective is that investment in knowledge and skills brings economic returns, individually and therefore<br />

collectively.<br />

If we leverage the importance of human capital in<strong>si</strong>de an organization, then we will also raise the<br />

importance of human capital globally. Human capital is increa<strong>si</strong>ngly recognized as a key competitive advantage for<br />

companies, as well as a key indicator of a company’s success. This is partially the result of the move from a<br />

manufacturing to a service economy. In conclu<strong>si</strong>on it is important for organizations to measure and report on HC<br />

management if they want to control, monitor and better invest in their ‘most valuable asset’. This has become even<br />

more imperative with the growing body of evidence that effective HC management is directly correlated to<br />

performance, competitiveness and ultimately, shareholder value.<br />

De<strong>si</strong>gning the measures to evaluate HC management is the first step and requires linking the indicator to a<br />

key performance driver that will be in line with the bu<strong>si</strong>ness strategy. Measuring and reporting is a second step that<br />

can demand management commitment and resources yet will produce invaluable in<strong>si</strong>ght to both external and internal<br />

audiences. The objective is to as<strong>si</strong>st these different stakeholders to make better deci<strong>si</strong>ons that will benefit the<br />

company. As shown by Figure nr. 1, the risk of human capital is the most <strong>si</strong>gnificant from an organization‘s point of<br />

view.<br />

Human Development Reporting<br />

Fig. nr. 1 The Risks for a Companyy in Case of a Threat<br />

Source: Economist Intelligence Unit survey, February 2007<br />

116


Human development is about putting people at the centre of development. It is about people realizing their<br />

potential making the best of their capabilities, increa<strong>si</strong>ng their power of choice and enjoying the freedom to lead lives<br />

they value. Since 1990, annual Human Development Reports have confronted several challenges including poverty,<br />

gender, democracy, human rights, cultural liberty, globalization, water scarcity and climate change.<br />

The Human development Report starting from the one which is going to be complete this year and going<br />

back to the one in 1999 has taken a very important stand in explaining how important is to have see the human face<br />

of globalization.<br />

Migration in<strong>si</strong>de frontiers and also out<strong>si</strong>de them, has become an increa<strong>si</strong>ngly important theme in domestic<br />

and international debates, and is the topic of the 2009 Human Development Report (Human Development Report<br />

2009). “The starting point is that the global distribution of capabilities is extraordinarily unequal, and that this is a<br />

major driver for movement of people. Migration can expand their choices– in terms of incomes, acces<strong>si</strong>ng services<br />

and participation, for example -- but the opportunities open to people vary from those who are best endowed to those<br />

with limited skills and assets. These underlying inequalities, which can be compounded by policy distortions, will be<br />

a theme of the report. “(Human Development Report 2009)<br />

There are a series of facts that draw our attention to the po<strong>si</strong>tive impacts of migration on human<br />

development, through such facts as increased household incomes and improved access to education and health<br />

services. Also migration can empower traditionally disadvantaged groups, in particular women. And at the same<br />

time, risks to human development are also present where migration is a reaction to threats and denial of choice, and<br />

where regular opportunities for movement are constrained.<br />

National and local policies in<strong>si</strong>de countries play a critical role in permitting better human development<br />

outcomes for both those who choose to move in order to improve their state of living, and those forced to relocate<br />

due to conflict, environmental degradation, or other reasons. “Host country restrictions can raise both the costs and<br />

the risks of migration. Similarly, negative outcomes can arise at the country levels where ba<strong>si</strong>c civic rights, like<br />

voting, schooling and health care are denied to those who have moved across provincial lines to work and live. The<br />

HDR09 will show how a human development approach can be a means to redress some of the underlying issues that<br />

erode the potential benefits of mobility and/or force migration.” (Human Development Report 2009)<br />

Human development indices calculated for progress as shown in Figure nr. 2 and Figure nr.3 show a great<br />

discrepancy between countries. There are three categories in which the analyzed countries fall: high, medium and<br />

law human development and than they are clas<strong>si</strong>fied according to their progress on long, medium or short term.<br />

Fig. nr. 2. Human Development Index Trends – Developed Countries<br />

Source: http://hdr.undp.org/en/statistics/Human Development Indices A statistical update 2008<br />

117


g. nr. 3. Human Development Index Trends – Less Developed Countries<br />

Source: http://hdr.undp.org/en/statistics/Human Development Indices A statistical update 2008<br />

Global markets, global technology, global ideas and global solidarity can leverage the lives of people<br />

everywhere. The challenge is to ensure that the benefits and effects are shared equitably and justified and that this<br />

increa<strong>si</strong>ng interdependence works for people not just for the profit of some collectives or countries.<br />

Of course if we think about it globalization is not new, but the present era of globalization, driven by<br />

competitive global markets, is outpacing the governance of markets and the repercus<strong>si</strong>ons on people. Characterized<br />

by “shrinking space, shrinking time and disappearing borders, globalization has open the door to opportunities.”<br />

(Human Development Report 1999)<br />

“Breakthroughs in communications technologies and biotechnology, if directed for the needs of people, can<br />

bring advances for all of humankind. But markets can go too far and squeeze the non-market activities so vital for<br />

human development. Fiscal squeezes are constraining the provi<strong>si</strong>on of social services. A time squeeze is reducing the<br />

supply and quality of caring labour. And an incentive squeeze is harming the environment. Globalization is also<br />

increa<strong>si</strong>ng human insecurity as the spread of global crime, disease and financial volatility outpaces actions to tackle<br />

them.” (Human Development Report 1999)<br />

Fig. nr.4. The unequal outcomes of the Human Development Index globally, for the 20 countries with the higher<br />

levels of the HDI and the 20 countries with the lowest HDI<br />

Fi<br />

118


Source: http://hdr.undp.org/en/statistics/Human Development Indices A statistical update 2008<br />

Globalization we can argue that it needs leadership because people in all the corners of the world are<br />

becoming connected and affected by phenomenon’s and events in the oppo<strong>si</strong>te part of the globe, the poor segment of<br />

countries and people risk being pushed to the margin, because having a stronger governance we can preserve the<br />

opportunities that a competitive market has to offer regulated by specific rules and limits and stronger accent can be<br />

put on human development. Leadership is also needed in order to implement as a global goal to decrease as much as<br />

pos<strong>si</strong>ble the gap between rich and poor countries as we can observe in Figure nr.4 and to increa<strong>si</strong>ng the right of<br />

choice and also have a higher degree of equity.<br />

The human face of globalization<br />

We have to look at globalization through the eyes of the people, ri<strong>si</strong>ng above our setbacks and capturing<br />

faithfully the hopes and fears of our humanity.<br />

Globalization must be brought from the cold corporate board rooms and cabinet government, to meet the<br />

needs of people in the communities in which they live. The social dimen<strong>si</strong>on of globalization is about jobs, health<br />

and education – but it goes way far above these “in their daily life and work: the totality of their aspirations for<br />

democratic participation and material prosperity. A better globalization is the key to a better and secure life for<br />

people everywhere in the 21st century. (World Commis<strong>si</strong>on on the Social Dimen<strong>si</strong>on of Globalization, 2004)<br />

A process by which such a perspective can be realized is one that can be implemented at all levels,<br />

beginning with empowered local communities and improved and more accountable national governance; fair global<br />

rules applied fairly; and global institutions that are more pro-people.<br />

The current trend of globalization must change, too few share in its benefits. Too many have no voice in its<br />

configuration no influence on its causes and effects.<br />

“The results of globalization are what we all make of it, they depend on the policies, rules and institutions which<br />

govern its course; the values which inspire its actors; and their capacity to influence the process.” (World<br />

Commis<strong>si</strong>on on the Social Dimen<strong>si</strong>on of Globalization, 2004)<br />

The governance of globalization must be based on universally shared values and respect for human rights<br />

and morality. The moral and ethical lack of globalization is, where market success and failure have tended to become<br />

the ultimate standard of behaviour, and where the one who is on top and has the higher degree of power takes<br />

everything and weakens the structure of communities and societies. We are dealing with a some what de<strong>si</strong>re by<br />

people to reaffirm ba<strong>si</strong>c ethical values in public life, as seen, for example, in calls for a more ethical globalization.<br />

Values are also the driving force behind the many public campaigns for universal causes, ranging from the<br />

abolition of child labour to the banning of landmines.<br />

The human factor intervenes, where economic cri<strong>si</strong>s is attributed to purely behavioural factors such as lack of<br />

motivation, lack of discipline, and lack of social respon<strong>si</strong>bility. “Greater direct experience of economic cri<strong>si</strong>s was<br />

con<strong>si</strong>stently associated with more endorsement of all three factors, a finding that is broadly con<strong>si</strong>stent with recent<br />

HD initiatives in Thailand and elsewhere in the region, towards greater inclu<strong>si</strong>on, in development policy initiatives,<br />

for managing economic cri<strong>si</strong>s, of the human factor” (Carr et al., 2002)<br />

Human nature is part of the blame for the current economic cri<strong>si</strong>s; we have actually lost our balance we<br />

should even con<strong>si</strong>der according 10% of 700 billion dollars to keeping low income people in their homes.<br />

Those at the top who made bad deci<strong>si</strong>ons are actually still getting rich in consequence, those at the bottom<br />

of economic standard who didn’t made the bad deci<strong>si</strong>ons and who participated the least, are the ones who are<br />

suffering the most .Some might argue that self interest and higher goals are a good perspective but the biggest<br />

challenge in my opinion is to keep that self interest from harming others.<br />

The way you make a lot of money and you create wealth for your self is by providing goods and services<br />

which are not morally sustainable to your fellow people. A lot concern of the common good can actually create the<br />

problem not be the solution , the challenge is to put back respon<strong>si</strong>bility which is part of human nature , the idea of<br />

being prudent , dreaming but not with other people’s money , and if it doesn’t work out you should bear full<br />

respon<strong>si</strong>bility.<br />

Fraud and dishonesty and also pressure from higher level on the lenders are part of what happened globally,<br />

the solution is to change the incentive there are trade-offs between trade and spirituality. People were allowed more<br />

than they should to spend other people’s money but the problem is that your just not as prudent and respon<strong>si</strong>ble if<br />

they are not your own.<br />

Conclu<strong>si</strong>ons<br />

119


We should con<strong>si</strong>der that if bu<strong>si</strong>nesses keep globalizing, we are going to gradually lose interest in developing<br />

and investing locally, we are going to sleep locally but think globally. A very strong humanity cri<strong>si</strong>s has got us were<br />

we are, greed is involved here .Gandhi had a very true statement universally valid, that the earth has enough<br />

resources to satisfy any need pos<strong>si</strong>ble but one and this is human greed.<br />

We are taking part of a over consumption of morality , of humanity and a immoral sub consumption of<br />

survival and those two are doing nothing but strengthening the cri<strong>si</strong>s , an organic economical growth meaning a<br />

healthy growth should be adopted because we should think of the economy as a living breathing organism .<br />

Globalization can not be escaped, because the revolution of means has made pos<strong>si</strong>ble for all production<br />

components and services to travel to fast, what some say is that the economy is heading to a revolution of<br />

expectations .We should learn to change, you can change your way of life and in consequence the results and the<br />

way we are making our existence but we can only achieve this by changing the way we think .If people don’t have<br />

the capacity to change , to innovate than companies and also societies will fail.<br />

References<br />

Becker, Gary S. 1993, „��¤¦���¢�©��¤��¢§�©��©�£�©¨¡�quoted on http://www.altaassociates.com/pdf/06-<br />

AUG-CC.pdf>, accessed 1 May 2009<br />

C. Carr (Massey Univer<strong>si</strong>ty in New Zealand/Aotearoa), Gillian Long (Commonwealth Government Agency), Floyd ���£¤�£¤�¡, H. Bolitho (Bu<strong>si</strong>ness and Arts at the Northern Territory Univer<strong>si</strong>ty, in Australia) 2002,<br />

„Managing Economic Cri<strong>si</strong>s: A Human Factors Approach” Aus-Thai Project, Vol. 14, No. 2, pp. 277-309<br />

Della Posta, Pompeo, Uvalic, Milica 2008,<br />

Amy Verdun (ed.), Published by Palgrave Macmillan, pp. 97, pp. 105<br />

Oduroye, Ayorinde 2007, ��¨��©¨£�©�£�����¦��¤¨¨¤��§©¨�©�£�©¨¡, quoted on<br />

, accessed 30 April 2009<br />

Stockley, Derek, „¢§�©��©�£�©¨����¤����¤�£�£�£��©��¤��¨©�©�£��¡�published online at<br />

, accessed 1 May 2009<br />

The Economist, 2007, Economist Intelligence Unit survey, February 2007, accessed 30 April 2009<br />

The Human Development Report Office (HDRO) 1999, „Human Development Report 1999, Globalization with a<br />

Human Face”, published online at , accessed 30 April 2009<br />

The Human Development Report Office (HDRO) 2009, ¢§�©��¤�¤¨���¤���¤��¢�����¡, published online at<br />

, accessed 30 April 2009<br />

The Human Development Report Office (HDRO) 2009, ¢§�©��¤�¤¨���¤��¦��£�¤����©�£��£�©¨§��©�¤����¡,<br />

published online at , accesed 30 April 2009<br />

World Commis<strong>si</strong>on on the Social Dimen<strong>si</strong>on of Globalization 2004,<br />

„��<br />

��¢�¨¨¡�(First<br />

���¨��<br />

published February 2004, Reprinted April 2004), pp. 7-8, pp. 24<br />

„�¤����¨�� ��§¢��¤©��¤¢��¤��£�¤¡<br />

„�¨��©¨£�©�£����¤�¤¨���¤��©��¦��¤�¢©�£�� ¡�¤�¤¨��£��<br />

�¢¤©�£������¢�§�£�£¤�<br />

„��©£¢�¨��©¨£�©�£��<br />

120


PROPOSALS OF MEASUR<strong>IN</strong>G THE EFFIENCY OF THE<br />

ECONOMIC AGENTS REFERENCE TO THE EUROPEAN<br />

COMPETITION POLICY<br />

Nela Ramona Ichim<br />

Romanian- American Univer<strong>si</strong>ty<br />

Bucharest, Romania<br />

nela_ramona@yahoo.com<br />

Abstract<br />

Changes in the institutional, technological and economic environment and also the deepening of market integration<br />

raise new challenges for European competition policy. This context requires de<strong>si</strong>gning a modern ver<strong>si</strong>on of the<br />

competition policy which is able to promote not just a new competitive spirit as a way to an efficient allocation of<br />

resources, but more than that, a new institutional and legal competition system which makes markets work better.<br />

This new vi<strong>si</strong>on should be embraced both by public and private actors. This paper focuses on the meaning of<br />

efficiency for the competition policy from the authorities and the companies’ point of view u<strong>si</strong>ng quantitative and<br />

qualitative analyses. I will also make some proposals of testing if the new de<strong>si</strong>gned competition policy produce the<br />

de<strong>si</strong>red outcome and that requires measuring its performance as a proof of its efficiency.<br />

Keywords: competition environment, efficiency, public and private actors<br />

JEL Clas<strong>si</strong>fication: F15- Economic Integration, K21- Antitrust law<br />

Introduction<br />

It is impos<strong>si</strong>ble to know whether objectives of the competition policy are correctly set, whether the institutional<br />

structure and process are well defined and ultimately whether the actions of a competition authority produce the<br />

de<strong>si</strong>red outcome if the performance of the institutions is not measured in one way ore another. In some cases<br />

measuring these aspect turned out to be a difficult activity.<br />

Changes in the institutional, technological and economic environment and also the deepening of market integration<br />

raise new challenges for European competition policy. This context requires de<strong>si</strong>gning a modern ver<strong>si</strong>on of the<br />

competition policy which is able to promote not just a new competitive spirit as a way to an efficient allocation of<br />

resources, but more than that, a new institutional and legal competition system which makes markets work better.<br />

This new vi<strong>si</strong>on should be embraced both by public and private actors. This paper focuses on the meaning of<br />

efficiency for the competition policy from the authorities and the companies’ point of view u<strong>si</strong>ng quantitative and<br />

qualitative analyses. I will also make some proposals of testing if the new de<strong>si</strong>gned competition policy produce the<br />

de<strong>si</strong>red outcome and that requires measuring its performance as a proof of its efficiency.<br />

Measuring objectives<br />

Competition policy is not solely an economic policy; it has social as well as political implications (Motta, Mas<strong>si</strong>mo<br />

2004). Socially it means greater welfare for individuals. Politically it supports democracy by preventing concentrated<br />

economic power able to distort popular impulses. Today the main objectives of completion policy as enforced by the<br />

EC are most probably economic efficiency and European market integration.<br />

European competition policy has recently come to acknowledge that be<strong>si</strong>des market integration the enhancement of<br />

consumer welfare is the ultimate goal of the enforcement of competition rules. This recognition has taken place<br />

parallel to the decentralization of European competition law enforcement and the introduction of a more economics<br />

and effects based approach.<br />

Economic welfare is the standard concept used in economics to measure how well an industry performs(Motta,<br />

Mas<strong>si</strong>mo 2004). It is a measure witch aggregates the welfare (or surplus) of different groups in the economy. In each<br />

giving industry, welfare is given by total surplus that is the sum of consumer surplus and producer surplus.<br />

Consumer welfare is the aggregate measure of the surplus of all consumers. This concept of welfare should not only<br />

be interpreted in a static sense but also in its dynamic component. In other words, future welfare matters as well as<br />

current welfare.<br />

Competition authorities all around the world are becoming more conscious of the impact that competition policy and<br />

law enforcement has on consumers. They seem to be ever more anxious to declare and demonstrate the <strong>si</strong>gnificant<br />

role they play as enforcers of competition law in consumers’ economic life. The European Commis<strong>si</strong>on is no<br />

exception. Neelie Kroes formulated the competition policy message of her cabinet as the following, ‘Our aim is<br />

121


<strong>si</strong>mple: to protect competition in the market as a means of enhancing consumer welfare and ensuring an efficient<br />

allocation of resources’. Director General of DG Competition, Philip Lowe empha<strong>si</strong>zed that, ‘competition is not an<br />

end in itself, but an instrument de<strong>si</strong>gned to achieve a certain public interest objective, consumer welfare’.<br />

It is difficult to say whether competition authorities and courts favor in practice a consumer welfare or total welfare<br />

objective. In the EU, Article 81(3) allows any agreement, deci<strong>si</strong>on or concerted practice which contributes to<br />

improving the production or distribution of goods or to promoting technical or economic progress, while allowing<br />

consumers a fair share of the resulting benefit. Furthermore, Article 2.1 of the Merger Regulation accepts in principal<br />

an efficiency defense provided that it is to consumer’s advantages.<br />

The concept of consumer welfare should also be interpreted dynamically in the sense of the effects of any structure<br />

or conduct on price, choice, quality and innovation in the short and long term. Sometimes these effects are immediate<br />

and measurable but often the effects are difficult to quantify and the only way to protect consumer welfare in the<br />

longer term is by safeguarding the process or dynamic of competition on the market.<br />

Competition policy also has other goals than improving final consumers’ welfare and therefore final consumers<br />

cannot and should not become the sole focus of competition laws.<br />

The defense of small firms has often been one of the main reasons behind the adoption of competition laws. The<br />

favorable treatment of small firms is not necessarily in contrast with the objective of economic welfare if it is limited<br />

to protect in such firms from the abuse of larger enterprises, or giving them a small advantage to balance the<br />

financial and economic power of larger rivals. Artificially helping small firms to survive when they are not operating<br />

at an efficient scale of production is in contrast with economic welfare objectives. This would encourage inefficient<br />

allocation of resources and would contribute to keep high prices in the economy. The European Commis<strong>si</strong>on seems<br />

to have taken the view that small and medium <strong>si</strong>ze enterprises (SME) are more dynamic, more likely to innovate and<br />

more likely to create employment than large firms. This would be an additional argument to promote SMEs.<br />

However, the empirical evidence is quite ambiguous. It would seem difficult to state that small firms make a larger<br />

contribution to growth and innovation than large firms.<br />

As a conclu<strong>si</strong>on, it makes sense that the authorities do not use their scarce resources to monitor agreements and<br />

mergers which involve smaller firms, but there is little rationale behind a systematic use of competition policy<br />

towards helping SMEs. Smaller firms are often heart by the lake of proper infrastructure and imperfect markets. Such<br />

difficulties had better be dealt with by government interventions at the root of the problem, rather than instruments<br />

such as completion policy, whose purpose lies elsewhere. There is a risk of creating additional distortions in the<br />

competition sphere, while giving only a very imperfect answer to the source of the problems.<br />

Promotion of market integration is one of the key objectives of the EU completion policy. This is a political<br />

objective which is not necessarily con<strong>si</strong>stent with economic welfare. EU competition law de facto forbids price<br />

discrimination across national borders. There is no economic rationale for such a different treatment. A priori, it is<br />

difficult to say whether price discrimination has a po<strong>si</strong>tive or negative impact over welfare.<br />

Competition laws might also incorporate objectives such as fairness and equity, forcing firms to behave in a certain<br />

way both with respect to costumers and to rivals. In some cases a particular interpretation of the concept of fairness<br />

might collide with an economic welfare criterion. For example the politically sen<strong>si</strong>tive issue of small shopkeepers<br />

versus large supermarket chains. In many countries, concern is often voiced that the supermarket chains exploit their<br />

bigger volumes so as to have bargaining power and buy from manufacturers much more cheaply than small shops.<br />

This allows the former to sell at lower prices than the latter. As a result, small shops have economic difficulties and<br />

could be forced to close down. Some people would argue that this is unfair and that small shops should accordingly<br />

be protected. This claim might be justified just from the point of view of fairness. Certainly, such reasoning would be<br />

at odds with ba<strong>si</strong>c efficiency principles. Whenever there exist economies of scale in a market, larger firms will have<br />

lower costs and will be more competitive. Small firms which fail to reach the minimum efficient scale of production<br />

or distribution will have to either content themselves with lower profits or exit the market. This process of<br />

rationalization whereby only the most efficient firms will stay in the market is beneficial for a community as a<br />

whole, as it will bring market prices down to the benefit of consumers. Interfering in this process by limiting the<br />

ability to charge lower prices would damage welfare. However, that fairness and efficiency are not always in<br />

contradiction.<br />

Since market power decreased with the number of firms in the industry, one might be tempted to conclude that the<br />

larger the number of firms the higher the welfare. The trade-off between allocative and productive efficiency (a<br />

larger number of firms increases competition and drives prices downward but at the same time involves a loss in<br />

economies of scale) implies that a policy aimed at maximizing the number of firms in any given industry would be<br />

unsound. If an authority tried not just to guarantee that entry is pos<strong>si</strong>ble in an industry and that all firms compete on<br />

equal grounds, but also tried to use sub<strong>si</strong>dies or other industrial policy instruments to actively promote entry in an<br />

industry or to artificially prevent firms from existing, this would conflict with an economic welfare criterion.<br />

122


These con<strong>si</strong>derations should act as a warning that competition policy should be about defending competition and not<br />

about defending competitors, which are less efficient.<br />

While it is widely agreed that the purpose of competition policy is to protect competition, not competitors, there is<br />

less agreement on how to go about doing that. To determine whether dominant firms are harming competition,<br />

agencies in many countries use a primarily effects-based approach, focu<strong>si</strong>ng on the economic impact that conduct<br />

has on consumers and competition. Agencies in a number of other countries, such as Germany and Korea, use a more<br />

form-based approach that focuses on how conduct can be categorized (Dube, Cornelius 2008). Economic analy<strong>si</strong>s<br />

still plays an important role in those jurisdictions, and the form-based approach may provide greater legal certainty<br />

and faster resolutions than effects-based methods. Some commentators believe, however, that a <strong>si</strong>gnificant problem<br />

with form-based approaches is that the same type of conduct often can be either “normal competition” or “abu<strong>si</strong>ve<br />

competition”, depending on the circumstances. Focu<strong>si</strong>ng on the conduct’s economic effect, they argue, is essential to<br />

making an accurate determination of its true nature, and thus it is worthwhile even if it requires more time than a<br />

form-based approach. Otherwise, competition law enforcement might not be con<strong>si</strong>stently aligned with competition<br />

policy’s economic purpose.<br />

“Best Practice” toward competition policy<br />

There is a convergence in the views of economists, lawyers and various practitioners regarding the principal<br />

elements of the “best practice” toward maintaining and encouraging competition in an economy.<br />

Objectives. The principal objective of competition law should be to maintain and encourage competition in order to<br />

promote economic efficiency and consumer welfare. Making economic efficiency the principal objective of<br />

competition law supports con<strong>si</strong>stent application of policies and is more likely to limit lobbying by vested interests.<br />

In some countries, however, competition law has multiple goals under the rubric of “public interest,” including<br />

fairness, regional development or employment, and pluralism or diffu<strong>si</strong>on of economic power through promotion of<br />

small and medium-<strong>si</strong>ze bu<strong>si</strong>nesses. Multiple objectives invite lobbying by different stakeholders in the economy and<br />

can lead to incon<strong>si</strong>stent application of competition law, so that governments end up protecting some firms from<br />

competition. (Shyam Khemani, R. 1997)<br />

Measuring the impact of the competition policy It is important for the competition policy also to know if the<br />

process created the de<strong>si</strong>red effects and evaluate them in order to adapt the policy to the new economic environment<br />

and prepare it to face new challenges.<br />

Instruments All competition policy and enforcement system con<strong>si</strong>st of essentially two components: the legal<br />

instrument and the administrative structure and process through which the legal instrument are implemented.( Lowe,<br />

Philip 2008) These two components should be analyzed and de<strong>si</strong>gned interdependently in order to maximize their<br />

efficiency. Creating these instruments requires economic analy<strong>si</strong>s and market knowledge.<br />

Developing a competition culture It refers to awareness among both the public at large and economic actors of the<br />

rules of competition. One of the main roles of a competition authority is to inform the public of these rules, and this<br />

can be accomplished through advocacy efforts and an effective communications strategy. Competition refers<br />

specially to the “ability of the competition office to provide advice, influence and participate in government<br />

economic and regulatory policies in order to promote more competitive industry structure, firm behavior and market<br />

performance” (World Bank)<br />

Some proposals for Romania<br />

Few months before the EU acces<strong>si</strong>on a research on the Romanian bu<strong>si</strong>ness environment regarding the role of the<br />

Competition Policy and the role played by the Competition Council in regulating the mechanism on the free market<br />

by protecting honest competition pointed out that these issues were ignored by the companies in their making<br />

deci<strong>si</strong>on process.(Dima A, 2007) More than that, the research showed that most of the companies included in the<br />

sample weren’t aware of the anti competitive practices and about the importance of avoiding them.<br />

Now, after two years from our EU acces<strong>si</strong>on is maybe appropriate to analyze whether the <strong>si</strong>tuation is chanced and<br />

whether the Romanian economic agents take in con<strong>si</strong>deration the rules of fare competition enforced by the European<br />

legislation. This process would help to evaluate the impact of the European integration on the competitive behavior<br />

of the economic agent from Romania. Measuring performance and impact of the competition policy in Romania is as<br />

important as it is this issue at the EU level. Making markets work better for the benefit of consumers and bu<strong>si</strong>ness is<br />

the main objective of the competition policy that should be evaluated.<br />

This performance measurement should be made following three dimen<strong>si</strong>ons. (Lowe, Philip 2008) The first one is<br />

productivity, for measuring the efficiency of the Competition Council. It indicates whether this institution acts<br />

properly to accomplish the main objectives of the competition policy and this dimen<strong>si</strong>on requires comparing on a<br />

regular ba<strong>si</strong>s on the one hand workload and inputs with, on the other hand, outputs. The second dimen<strong>si</strong>on is the<br />

quality of the entire process of enforcement which influences the companies and citizens perception on the<br />

123


importance of the competition policy as an instrument to make markets work better. The last dimen<strong>si</strong>on is the impact<br />

of the deci<strong>si</strong>ons related to the competition policy on different economic agents (consumer, companies and public<br />

institution). All this actions are important for all economic agents in order to understand the capacity of the<br />

competition policy to improve the economic environment functioning. These objectives will be achieved by<br />

indentifying the actual perception of the economic agents on the competitive environment and on the role that the state<br />

is expected to have in regulating and interfering in this field and the relevant factors that influence the Romanian<br />

companies’ competitive behaviour.<br />

Conclu<strong>si</strong>ons<br />

The principal objective of competition policy should be to maintain and encourage competition in order to promote<br />

economic efficiency. Achieving this purpose requires a periodically measurement of its performance although in<br />

some cases this turned out to be difficult, especially when the objectives are ambiguously set without any instrument<br />

created for their evaluation. There is a clear lack of empirical and theoretical investigation, which could provide<br />

some guidance to policymakers in the de<strong>si</strong>gn of competition policy.<br />

In this context the economic agents’ perception on the competition policy becomes very important in order to<br />

evaluate how this policy influences their competitive behavior. For that it is necessary to develop a competition<br />

culture in the society which can guarantee the competitiveness of an economy. This involves persuading<br />

stakeholders, including politicians, officials, bu<strong>si</strong>ness groups, labour groups, regulators, academics and the press, of<br />

the merits of competition. Also we have to be fully aware of deepening of market integration which will bring new<br />

challenges which call for both external and internal reforms of European competition policy.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

The ��¤����¢��¤¢�£¤�����¤����§�¤¢¡¤¨�©¢¤��©��©¢��<br />

References<br />

1. Cseres, Competition Law Review,<br />

Volume 3 Issue 2 pp 121-17<br />

2. Dima Alina Mihaela, Prejmerean Mihaela ,Va<strong>si</strong>lache Simona 2007,<br />

Conferinta Internationala de Comunicari Stiintifice, Volumul 7,<br />

Oradea, pp 172-175<br />

3. Dube, Cornelius 2008, ©��������£��¢�¡���¦���¤¢¤©�©§�©¨�©���¢¤�CUTS<br />

Centre for Competition, Investment & Economic Regulation, No. 4/2008<br />

4. Lowe, Philip 2008, Competition Policy<br />

Newsletter, No.3, 2008, pp.1-11<br />

5. Motta, Mas<strong>si</strong>mo 2004, ©���¢©��£�¤, Cambridge Univer<strong>si</strong>ty Press, Oxford<br />

6.<br />

������<br />

Shyam Khemani, R. 1997, Policy Options, October 1997,<br />

pp.23-27<br />

7. ¤¢£�������Policy Brief,<br />

��¤¦��©������£��¤�¢©�£���� ���©�£©�����¤�£�£��¤��£¢���¤���<br />

OECD<br />

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124


ROMANIA’S NOM<strong>IN</strong>AL AND REAL CONVERGENCE TO THE<br />

EURO AREA – PROGRESS AND PERSPECTIVES<br />

Alexandra Elena Putinelu<br />

The Academy of Economic Studies Bucharest, Romania<br />

aputinelu@yahoo.co.uk<br />

Abstract �©��¤��£������¤�§¢��¤©���£�����¤¢§¤��£��©¢£�¤�¢¤�©¢�£����¤��§��¢ ��¤¢��¤��£�¤��� ¡�£���¤�§¢��¢¤©�¦���£�¢¤��¤������©�£©�©����§¨�£¨¨��¤���£�©¨����¤¢�¤��¤�¢£�¤¢£©�£��¡�©���¤ ©©��¢£��� ��¨¨�¡£�����©�£©<br />

����¤��. ��¤¢��¢�©��¤©�©£�����¤�¤�¢£�¤¢£©©��©��¤��¤���¤�§�§¢¤�¤¢��¤��£�¤��� ����©¢£���¡£����§��¢£¤�£���¤¢¤�£����¨���§��¢¤©¨����¤¢�¤��¤��¤����¢¤�¢¤�¤��©�¢£�¤¢£��£�£��¤¨��©��¤��� ¢¤¨©�¤���£�©¢¤���¢¤©�£���¢�©��¤��¢��¤¤��¢©��¤£���¤�§¢� ��¤���¤�©�¤¢�£��§��¤���¤��¤�¢¤�£�©¨�£¤¡��� ¢¤©¨����¤¢�¤��¤©���¤¢��¢��©�©�©¨ �£������©�£© �¤����� ¢¤©¨����¤¢�¤��¤����¤�§¢��¢¤©��©�¤��� ����¤¢�©�£�©���¤¢¤©¨����¤¢�¤��¤¢¤¨©�¤������©�£©£�©¨������©¢¤�¡£����¤����¤¢�¤��¤����¤��§��¢£¤�£� ��¤¢¤�£����£�©¨¨ ���¤�¤¢��¤��£�¤�����¤��§��¢ ��¡�£���¤�§¢��¢¤©©¢¤¤�©¨§©�¤�����¤�©�£�����¤ �¤¢��¢�©��¤����¤¤����� £��¤¢�������£�©¨©��¢¤©¨����¤¢�¤��¤��©££��©¨��£���©���§����¤�§¢¢¤���¨��©¨ �¤���¤��§��¢ �¢£�¤¢£©���¤�©�¤¢©�©¨<br />

Key words: nominal convergence, real convergence, optimum currency area, Economic and Monetary Union<br />

JEL Clas<strong>si</strong>fication: F15, E63<br />

Introduction<br />

The economic integration represents one of the concepts that lay at the ba<strong>si</strong>s of the European construction. The<br />

theoretical background for the economic and monetary integration is represented by the theory of optimum currency<br />

areas (OCA), which is based on Robert Mundell’s contribution (1961) and on the subsequent contributions of Mc<br />

Kinnon (1963), Kennen (1969) and others. The theory analyses the costs and benefits of the adoption of a <strong>si</strong>ngle<br />

currency, empha<strong>si</strong>zing the conditions that must be fulfilled by the participant economies in order to minimize these<br />

costs.<br />

According to the integration stages defined by Balassa (1961), the concept of economic integration corresponds to<br />

the economic union stage, which becomes practically functional starting with January 1 st 1999, under the name of<br />

Economic and Monetary Union (EMU). The Maastricht Treaty, which mentions EMU as a major objective and<br />

which lays down the conditions for its launch and implementation, states that only the countries which prove the<br />

fulfillment of a sustainable convergence can participate in the final stage of the Economic and Monetary Union. The<br />

treaty defines convergence through a series of criteria, known as the Maastricht Criteria.<br />

The economic literature in the last years has made an important distinction between the nominal convergence,<br />

as<strong>si</strong>milated with the fulfillment of the Maastricht criteria and the real convergence, a term with multiple senses,<br />

which defines the may in which the characteristics of the optimum currency area are fulfilled, or the convergence of<br />

real variables, such as GDP per capita, salaries, prices. The real convergence does not represent a criteria in itself for<br />

the entrance in the euro zone, however, it has a great importance for the evolution of an economy towards fulfilling<br />

the nominal convergence, as well as for the good functioning of the economy as part of the euro area.<br />

The present paper details the nominal convergence criteria and determines the extent to which Romania fulfills them<br />

at present. In order to better present Romania’s performances against these criteria, a comparative approach is used,<br />

by including the performance of other countries in the region.<br />

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In order to complete the image of Romania’s performance towards the convergence to the euro area, the paper also<br />

presents the analy<strong>si</strong>s of the real convergence, measured by the GDP per capita, from the same comparative<br />

perspective with the countries in the region.<br />

1. Theoretical aspects<br />

The OCA theory has shown if and in what circumstances it is beneficial for two or more countries to adopt a<br />

common currency. The optimum currency area, according to Mundell (1961) represents a “set of regions where the<br />

migration tendency is big enough to ensure full employment when one of the regions experiences a shock”. Mc<br />

Kinnon (1963) added the degree of openness of the economy to the characteristics of an OCA, while Kenen (1969)<br />

has shown that production and consumption diver<strong>si</strong>fication can also represent a characteristic of an optimum<br />

currency area. More recently, Pelkmans (2003) has defined the optimum currency area in a <strong>si</strong>mpler way, as “that area<br />

for which the cost of giving up flexible exchange rates or the realignment option is lower than the benefits of a<br />

<strong>si</strong>ngle currency”. All authors define OCA as an area which exhibits certain conditions or criteria which make<br />

pos<strong>si</strong>ble to handle asymmetric shocks without resorting to the use of the exchange rate or to monetary policy<br />

instruments.<br />

Although it was the foundation for EMU and it has foreseen many of the challenges EMU had to face over time,<br />

several criticisms were brought to OCA theory. Among the main criticisms is the one referring to the fact that the<br />

theory does not con<strong>si</strong>der the dynamic and endogenous nature of the criteria for the creation of an OCA and the fact<br />

that it ignores their subsequent po<strong>si</strong>tive evolutions and effects. Therefore, from this perspective, EMU can be created<br />

without the fulfillment of all conditions; these conditions can be fulfilled at a later stage. This approach empha<strong>si</strong>zes<br />

the long term benefits and it is the approached which determined the EU policies regarding EMU.<br />

This way, the Maastricht Treaty defines the nominal convergence criteria, related to price stability, the convergence<br />

of long term interest rates, sound fiscal policy – budget deficit and public debt, and the stability of the exchange rate.<br />

The entrance of a new economy in EMU is formally evaluated on the ba<strong>si</strong>s of these criteria. However, the subsequent<br />

evolution of the euro area and of the new entered economies reflects the degree of real convergence between these<br />

economies. Therefore, indirectly, one country’s performance in the euro area depends on the real convergence,<br />

although it does not represent an entrance criterion in itself. On the other hand, reflecting the approach that long term<br />

benefits are essential, EU has developed a special policy with the purpose of increa<strong>si</strong>ng real convergence, the<br />

cohe<strong>si</strong>on policy, which intends to reduce economic gaps between countries and regions.<br />

The OCA theory evolved, under the impact of the theoretical contributions and of the EMU evolution, such that<br />

today it is con<strong>si</strong>dered that EMU, although not an OCA according to the criteria from the clas<strong>si</strong>c theory, represents a<br />

functional monetary area.<br />

The nominal convergence criteria, as defined by the Maastricht Treaty, are presented below.<br />

Price stability: The inflation from the member countries must not exceed with more than 1.5 percentage points the<br />

average inflation rate from the three countries with the smallest inflation. The calculation methodology is based on<br />

the annual average inflation rate.<br />

Convergence of interest rates: The long term interest rates must not exceed with more than 2 percentage points the<br />

average interest rates of the same three countries as those from the previous criterion. The indicator used for each<br />

county is the interest rate for ten years maturity bonds, according to the transactions from a liquid and functional<br />

market.<br />

The solid fiscal po<strong>si</strong>tion refers to the budget deficit of each country, which must not exceed 3% from that country’s<br />

GDP, and to the public debt, which must not exceed 60% of the GDP.<br />

.<br />

The exchange rate stability refers to the fulfillment of the normal fluctuation band of 15% represented by the<br />

exchange rate mechanism (ERM) for a period of at least two years before the entrance in the euro area, without the<br />

depreciation of the currency with respect to the currency of another member state.<br />

The literature regarding real convergence is based on the hypothe<strong>si</strong>s that poor countries or regions have a faster and<br />

more accelerated growth than the developed ones, in order to achieve their income and productivity levels (Vohra,<br />

126


1997). Most of the studies are concerned with the analy<strong>si</strong>s of the GDP per capita gaps between the old member<br />

countries of the EU and the newly entered, with results which support the hypothe<strong>si</strong>s mentioned above (Lein –<br />

Rupprecht, Leon Ledesma, Carolin Nerlich, 2007).<br />

The economic and monetary union became functional starting with January 1 st 1999, and the first euro coins were<br />

effectively in circulation starting with January 1 st 2002. The euro zone initially had 11 member countries, to which<br />

Greece joined din 2001. The EU enlargement from 2004 with other ten member countries led to the enlargement of<br />

the euro area a few years later, through the adoption of euro by Slovenia in 2007 and by Malta and Cyprus in 2008,<br />

such that today the euro area has 15 countries. Among the remaining countries from 2004, the most advanced in<br />

terms of euro adoption are the Baltic countries and Slovakia, who have already entered ERM: Estonia and Lithuania<br />

starting with 2004, and Latvia and Slovakia starting with 2005. Romania, as well as Czech Republic, Poland,<br />

Bulgaria and Hungary are, from a formal point of view, further from this road, <strong>si</strong>nce they have not expressed their<br />

intention to join the exchange rate mechanism. For Romania, the only <strong>si</strong>gnificant official po<strong>si</strong>tion is the opinion of<br />

the National Bank of Romania, according to which the country could adopt the euro in 2014. This opinion however,<br />

was expressed in 2005 when economic conditions were very different from those today.<br />

For the purpose of this paper, the countries already in ERM II will be named Group I, while the others will be named<br />

Group II. These countries will serve as a comparison for Romania’s performance, being the closest pos<strong>si</strong>ble in terms<br />

of economic conditions and structure of the economy.<br />

2. Nominal convergence analy<strong>si</strong>s<br />

The paper evaluates the fulfillment of the nominal convergence criteria based on Eurostat data for 1997 – 2008.<br />

Romania performance are compared with the two groups of countries defined above (Group I and Group II), which<br />

contain the countries entered in EU in 2004 and 2007 and which have not adopted the <strong>si</strong>ngle currency yet. The<br />

definition of the two groups takes into account the entrance in the exchange rate mechanism. As such, Group I<br />

contains Slovakia, Estonia, Latvia and Lithuania, countries which are part of ERM from 2004 -2005, while Group II<br />

contains Bulgaria, Czech Republic, Hungary and Poland, countries not part of ERM. The analy<strong>si</strong>s of the fulfillment<br />

of the nominal criteria does not takes into account the exchange rate stability, <strong>si</strong>nce the entrance in ERM depends on<br />

the deci<strong>si</strong>on from the authorities.<br />

Inflation rate criterion<br />

The reference value was calculated according to the definition in chapter 1, as sum of the average inflation rate from<br />

the three countries with the lowest inflation and the additional value of 1.5 percentage points. It can be seen from<br />

tables 1 and 2 that Romania has an inflation rate with 2.1%, respectively 3.8% higher than the reference value. Year<br />

2008, in which the effects of the economic cri<strong>si</strong>s were felt, lead to the increase in both the reference value and the<br />

inflation rate in Romania and the countries from Group I, the highest increases being registered by the Baltic states.<br />

Table 1: Inflation rate criterion Table 2: Inflation rate criterion - comparison -<br />

comparison against countries from Group I against countries from Group I (2008)<br />

Country<br />

Inflation Rate<br />

2007 (%)<br />

Slovakia 1.9<br />

Reference Value 2.8<br />

Romania 4.9<br />

Lithuania 5.8<br />

Estonia 6.7<br />

Latvia 10.1<br />

Country<br />

Inflation Rate<br />

2008 (%)<br />

Slovakia 3.9<br />

Reference Value 4.1<br />

Romania 7.9<br />

Estonia 10.6<br />

Lithuania 11.1<br />

Latvia 15.3<br />

The comparison with countries fro Group II (tables 3 and 4) shows that, under the influence of the effects of the<br />

economic cri<strong>si</strong>s, the hierarchies, as well as the performances regarding the inflation arte were changed in this group.<br />

Although in 2007 there was one country, Poland that met the inflation rate criterion, in 2008, all countries are<br />

<strong>si</strong>tuated under the reference value. Romania end up from the 3 rd place to the 4 th one in this group in 2008.<br />

127


Also, it can be noticed that Romania’s po<strong>si</strong>tion in Group I reflects a rather good performance in terms of inflation, as<br />

compared with the countries already in ERM II, which should be closer to the reference value, taking into account<br />

that the entrance in the mechanism precedes the adoption of euro.<br />

Table 3: Inflation rate criterion - comparison Table 4: Inflation rate criterion - comparison<br />

comparison against countries from Group II (2007) against countries from Group II (2008)<br />

Country<br />

Inflation Rate<br />

2007 (%)<br />

Poland 2.6<br />

Reference Value 2.8<br />

Czech Republic 3.0<br />

Romania 4.9<br />

Bulgaria 7.6<br />

Hungary 7.9<br />

Interest rate criterion<br />

The reference value is calculated according to the definition in chapter 1, as sum of the additional 2% and the<br />

average interest rate from the three European countries with the best performance in terms of inflation.<br />

For the long term interest rate, it can be seen that the countries from Group I have a very good performance in 2007,<br />

all of them meeting the criterion (Table 5). Romania is <strong>si</strong>tuated at a quite big distance from the reference value and<br />

from the performances of the countries in Group I. In 2008, however (Table 6), despite a slight decrease of the<br />

reference value, the long term interest rate in Romania increases, the same evolution being observed for Group I<br />

countries.<br />

Table 5: Interest rate criterion – comparison Table 6: Interest rate criterion – comparison<br />

against countries from Group I (2007) countries from Group I (2008)<br />

Country<br />

Interest Rate<br />

2007 (%)<br />

Slovakia 4.49<br />

Lithuania 4.55<br />

Latvia 5.28<br />

Estonia 6.09<br />

Reference Value 6.44<br />

Romania 7.13<br />

Country<br />

Inflation Rate<br />

2008 (%)<br />

Reference Value 4.1<br />

Poland 4.2<br />

Hungary 6.0<br />

Czech Republic 6.3<br />

Romania 7.9<br />

Bulgaria 12.0<br />

Country<br />

Interest Rate<br />

2008 (%)<br />

Slovakia 4.72<br />

Lithuania 5.61<br />

Reference Value 6.24<br />

Latvia 6.43<br />

Romania 7.70<br />

Estonia 8.16<br />

As compared with the countries in Group II (tables 7 and 8), Romania is either on the last or before the last place;<br />

there are three countries meeting the criteria – Czech Republic, Poland and Bulgaria, in 2007 as well as in 2008.<br />

Table 7: Interest rate criterion – comparison Table 8: Interest rate criterion - comparison<br />

against countries from Group II (2007) against countries from Group II (2008)<br />

Poland Czech Republic Interest Rate 6.07 4.63<br />

Reference Country Bulgaria Value 2008 (%) 6.24<br />

5.38<br />

128


Country<br />

Interest Rate<br />

2007 (%)<br />

Czech Republic 4.30<br />

Bulgaria 4.54<br />

Poland 5.48<br />

Reference Value 6.44<br />

Hungary 6.74<br />

Romania 7.13<br />

Budget Deficit Criterion<br />

The budget deficit criteria is approached from a longer time perspective, in order to show the evolution during the<br />

period 1997 – 2008. It can be observed from Graph 1 that Romania had a deficit lower than 3% of GDP during 2002<br />

– 2—7, but this po<strong>si</strong>tive evolution was stopped in 2008, when the budget policies were not able to avoid the<br />

deepening of the deficit from 2.5% of GDP to 5.4% of GDP. The increa<strong>si</strong>ng tendency of the budget deficit over the<br />

limit of the convergence criteria is seen also for the other countries in Group I, with the exception of Slovakia, who<br />

managed to keep a budget deficit of approximately 2%.<br />

Graph 1: Budget deficit – comparative evolution against countries in Group I (1997 – 2007)<br />

Budget deficit (% GDP)<br />

4.00<br />

2.00<br />

0.00<br />

-2.00<br />

-4.00<br />

-6.00<br />

-8.00<br />

-10.00<br />

-12.00<br />

-14.00<br />

1997<br />

1999<br />

2001<br />

2003<br />

Time<br />

2005<br />

2007<br />

Estonia<br />

Latvia<br />

Lithuania<br />

Romania<br />

Slovakia<br />

The evolution of the countries in Group II is more heterogeneous. While Bulgaria has a budget surplus, Hungary<br />

manages to record a smaller deficit in 2008, although over the limit of 3% of GDP. In 2008, the only countries in this<br />

Group which fulfill the criteria are Bulgaria and Czech Republic. Romania has the biggest increase of the deficit in<br />

2008, as compared to the countries in this Group. It can be therefore stated that, although the economic cri<strong>si</strong>s has<br />

affected all countries analyzed, the big increase in Romania’s deficit may be also a result of the bad administration of<br />

the fiscal policy.<br />

Graph 2: Budget deficit – comparative evolution against countries in Group II (1997 – 2007)<br />

Romania 7.70<br />

Hungary 8.24<br />

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Budget Deficit (% GDP)<br />

4.00<br />

2.00<br />

0.00<br />

-2.00<br />

-4.00<br />

-6.00<br />

-8.00<br />

-10.00<br />

1997<br />

1999<br />

2001<br />

2003<br />

Time<br />

2005<br />

2007<br />

Bulgaria<br />

Czech Republic<br />

Hungary<br />

Poland<br />

Romania<br />

Public Debt Criterion<br />

Graph 3 presents the evolution of the public debt in all countries analyzed, for the period 1997 – 2008. This is the<br />

only criteria that Romania meets. It can be observed that the countries in Group I have very small values of this<br />

indicator, around 20-30% of GDP, while Hungary registers very high values, eing the only countries that exceeds the<br />

60% benchmark.<br />

Graph 3: Budget debt – comparative evolution against countries in Group I and II (1997 – 2007)<br />

Public Debt (% GDP)<br />

120.00<br />

100.00<br />

80.00<br />

60.00<br />

40.00<br />

20.00<br />

0.00<br />

1997<br />

1999<br />

2001<br />

2003<br />

Time<br />

2005<br />

2007<br />

Estonia<br />

Latvia<br />

Lithuania<br />

Romania<br />

Slovakia<br />

Bulgaria<br />

Czech Republic<br />

Hungary<br />

Poland<br />

3. Real convergence analy<strong>si</strong>s<br />

The real convergence is analyzed u<strong>si</strong>ng the most often used measure for the analy<strong>si</strong>s of economic disparities between<br />

countries, GDP per capita. Data is taken also from the Eurostat Database. The paper takes into con<strong>si</strong>deration the<br />

evolution of the countries analyzed in comparison with the EU 27 average. Therefore, 100% represents the EU 27<br />

average. Graph 4 shows that, in real convergence terms, Romania has either the last or before the last place, together<br />

with Bulgaria. Over the period of time analyzed (1999-2008). Starting with 2005, Romania has higher values than<br />

Bulgaria.<br />

It is important to mention that all countries analyzed evolved in the same way, towards a greater real convergence to<br />

the EU average. The best performing countries are Czech Republic, Hungary, Poland and Estonia.<br />

130


Graph 4: Evolution of GDP per capita as compared with the EU 27 average in countries from Group I and II (1999 -<br />

2008)<br />

GDP per capita<br />

(%of EU 27 average)<br />

90.0<br />

80.0<br />

70.0<br />

60.0<br />

50.0<br />

40.0<br />

30.0<br />

20.0<br />

10.0<br />

0.0<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

Time<br />

2005<br />

2006<br />

2007<br />

2008<br />

Bulgaria<br />

Czech Republic<br />

Hungary<br />

Poland<br />

Romania<br />

Estonia<br />

Latvia<br />

Lithuania<br />

Slovakia<br />

It is therefore easy to see that, if in the case of the nominal criteria the evolutions are heterogeneous and the<br />

performance of countries entered later in EU, like Romania and Bulgaria can get close or even exceed the<br />

performance of the countries entered in 2004, in the case of real convergence, the development differences are<br />

<strong>si</strong>gnificant. While Czech Republic reached in 2008 a GDP per capita of 80% of the EU average, Romania is still well<br />

below, at a level of 45%.<br />

Conclu<strong>si</strong>ons<br />

The analy<strong>si</strong>s of the fulfillment of the nominal convergence criteria shows that in 2007, Romania respected the fiscal<br />

criteria, but did not respect the inflation rate criteria and the stability of the long term interest rate. In 2008, however,<br />

due to the effects of the global economic cri<strong>si</strong>s, but also to bad fiscal policies, Romania respects only one of the 4<br />

criteria analyzed, the public debt. The inflation evolution is increa<strong>si</strong>ng in all countries analyzed, including the<br />

developed countries which compose the reference value, but the increase in Romanian inflation is <strong>si</strong>gnificant and<br />

makes the county get closer to the <strong>si</strong>tuation of the Baltic countries, which were strongly affected by the global cri<strong>si</strong>s.<br />

For the interest rate, the changes are not extremely high, but the distance to the reference value is <strong>si</strong>gnificant. The<br />

most important evolution, however, is the increase in the budget deficit to 5.4% of GDP, especially <strong>si</strong>nce the deficit<br />

was within the limits of the convergence criteria for a long period of time, from 2002 to 2007. According to the<br />

nominal criteria, Romania’s performance was lower in 2008. For the future strict budget policies are necessary, as<br />

well as efforts to decrease inflation, in order for Romania to be able to get closer to the nominal convergence criteria.<br />

In what the real convergence is concerned, Romania has a long way ahead, being a lot behind the economies in the<br />

region. The comparison of GDP per capita with the EU 27 average reveals the fact that Romania is less than halfway<br />

to the European average in terms of real convergence. This may mean that, although in the short run efforts can be<br />

made to get closer to the reference values for the nominal criteria, the real economy is still the one in need of solid<br />

reforms in order to be able to cope with the pressures and eventual shocks that may appear as an EMU member.<br />

The choice of the moment to enter in the euro area has to take into account the correlation between the nominal and<br />

real convergence, such that Romania will be able to benefit from the advantages of the statute of euro area member<br />

and to minimize the associated costs.<br />

Selective bibliography<br />

131


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Dragan, G., 2005,<br />

Dumitru, M., Folcut, O., 2008, ������£©£��¤�¢©¢££¤§¢��¤�¤, Editura Univer<strong>si</strong>taria, Bucuresti<br />

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Economy Series<br />

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¤��¤¢��©�¤�,<br />

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european din<br />

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©����¤�©�¤������¤¢�¤��¤ �����£�§��§¢¢¤�� ���¤�¢ �¢¤© ��¤���£�§��§¢¢¤�� �����£¢£�©¨¦��¤��£�©�£������¢�¤�¦��¨§¤��£���¢��§��£�£� ¦��¤�¢©¢¤¤§¢��¤©�© ���£�§��§¢¢¤�� ����¤¢�¤��¤£���¤�¤¡�� ¢�¡£��¤©¨����¤¢�¤��¤�¢£�£�����£�©¨<br />

132


THE ADJUSTMENT OF PRUDENTIAL SUPERVISION<br />

<strong>IN</strong>STRUMENTS <strong>IN</strong> TIMES OF ECONOMIC CRISIS<br />

Marinescu Adriana<br />

PhD candidate, Academy of Economic Studies, Bucharest, Romania<br />

adrianagiba@yahoo.com<br />

Research funded by European Structural Funds,<br />

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Keywords:<br />

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prudential supervi<strong>si</strong>on, risk assessment, cooperation, harmonization, early ��¤£���¢§�¤�����¤<br />

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JEL clas<strong>si</strong>fication: E58, G01<br />

Introduction<br />

The address of this theme is motivated by the important role of the prudential supervi<strong>si</strong>on in ensuring financial<br />

stability in Romania, con<strong>si</strong>dering the dominant role of banks in the entire national economy.At the same time,<br />

current economic conditions represents challenges that supervisors must respond through a continuous adaptation<br />

and improvement of the supervi<strong>si</strong>on activities<br />

In literature, prudential supravegerea is defined as a process by which the supervisory authority (often the Central<br />

Bank) ensures financial stability u<strong>si</strong>ng a wide range of instruments, of which the most used are presented below.<br />

Thus, regulated indications and limits represent banking prudential requirements established by the supervisory<br />

authority through acts and which concern the solvency, liquidity, maximum exposure to a <strong>si</strong>ngle borrower and the<br />

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maximum aggregate exposure, exposure to persons in special relations with the bank, currency risk, clas<strong>si</strong>fication of<br />

assets, establishment and use of risk provi<strong>si</strong>ons.<br />

Rating systems are more complex instruments, used to assess credit institutions in order to identify, at an early stage,<br />

those institutions that are inefficient or show adverse trends and requests from the supervisory authority, increased<br />

attention.<br />

Advantages of these systems in prudential supervi<strong>si</strong>on is related to the delimitation of the effective institutions from<br />

those in difficulty and to the reporting of the need to take action by the supervisory authority, and their disadvantages<br />

refers to their inability to generate forecasts on the future evolution of a credit institution.<br />

Early warning systems are complementary instruments of rating systems, u<strong>si</strong>ng econometric models and attempting<br />

to provide clues about the credit institutions’ future problems, based on their current financial <strong>si</strong>tuations.<br />

They are sophisticated mathematical models that predicts the downgrading of the institution’s rating or its<br />

insolvency, u<strong>si</strong>ng, most often functions of logit / probit (..).<br />

Although these instruments are con<strong>si</strong>dered extremely objective and useful in supervi<strong>si</strong>on activity, complex early<br />

warning systems currently exists only in the U.S. and France, the difficulty of their elaboration coming from the<br />

absence of a sufficient number of “witness cases” (Bogza, Mihai, 2007, p. 68), on the ba<strong>si</strong>s of which to performe<br />

statistical analy<strong>si</strong>s. However, these systems have shown weaknesses in the current economic cri<strong>si</strong>s, failing to indicate<br />

the potential bankruptcies of credit institutions.<br />

Public and private credit registries are indirect instruments, whose role in prudential supervi<strong>si</strong>on refers to the<br />

pos<strong>si</strong>bility of monitoring and analy<strong>si</strong>s of necessary capital and provi<strong>si</strong>ons, the pos<strong>si</strong>bility to review developments in<br />

the credit market, in the quality of bank assets, also to the pos<strong>si</strong>bility of as<strong>si</strong>sting the validation of internal rating<br />

models, developed in order to implement the requirements of Basel II, and also to the pos<strong>si</strong>bility of developing and<br />

refining the banking regulations (Dardac and Moinescu, 2007, p. 30-31).<br />

Prudential supervi<strong>si</strong>on in cri<strong>si</strong>s conditions<br />

Compared to the supervi<strong>si</strong>on tools described above and enshrined in literature and in the practice of supervisors, în<br />

condiŃiile crizei economice actuale, one can see the emergence of mechanisms de<strong>si</strong>gned to increase the<br />

effectiveness of prudential supervi<strong>si</strong>on.<br />

The strengthening of cooperation<br />

Thus, be<strong>si</strong>des the empha<strong>si</strong>s on the need to respect the ba<strong>si</strong>c principles formulated by the Basel II(Wellink Nout,<br />

2009, p. 4), we witness a strengthening of cooperation between supervisors in the supervisory boards of the second<br />

(EBC) and third (CEBS) level.<br />

In this context, CEBS recommends that the authorities respon<strong>si</strong>ble for supervi<strong>si</strong>ng cross-border groups to coordinate<br />

their activities closely, by improving information exchange, and particularly in the colleges of supervisors, to better<br />

understand the liquidity risk profiles of groups and to avoid unnecessary duplication of requirements. (European<br />

Central Bank Opinion on 5 March 2009, EU Official Journal of 22.04.2009, p. 7).<br />

Regarding participation in the colleges of supervisors for cross-border supervi<strong>si</strong>on of banking groups, the ECB<br />

con<strong>si</strong>ders that the use of these colleges would improve cooperation, risk assessment on financial stability and<br />

coordination of cri<strong>si</strong>s management.<br />

Also, the ECB supports the clarification of obligations on the exchange of information between supervisory<br />

authorities, especially in emergency <strong>si</strong>tuations, including negative developments in financial markets (idem, p. 7 -8).<br />

In parallel with this cooperation in the colleges of supervisors CEBS supports the granting, in conditions of cri<strong>si</strong>s, of<br />

an increased role for the supervisory authorities of the host country, which are currently monitoring only the liquidity<br />

of the foreign branches.<br />

Given the above, one can see that the efficiency of cooperation was confirmed by the current economic cri<strong>si</strong>s and,<br />

moreover, is supported the need to strengthen it.<br />

Harmonization of reporting systems and supervisory practices<br />

Due to the financial markets growing dependencies, in Europe there was, even before the emergence of turbulence in<br />

financial markets, a consensus on the need to harmonize regulation and banking supervi<strong>si</strong>on.<br />

In the current economic conditions, there is more empha<strong>si</strong>s on the need for harmonization of reporting systems and<br />

supervisory practices.<br />

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Thus, it is con<strong>si</strong>dered that regulatory differences may destabilize financial markets and may increase risks involved<br />

in activities carried abroad. There is also a risk that institutions operating across national borders may avoid<br />

prudential supervi<strong>si</strong>on.<br />

Given these issues at EU level have been standardized frameworks for prudential and financial reporting:<br />

- COREP is a standardized framework for prudential reporting, developed by the Commitee of European Banking<br />

Supervisors, which systematises reporting requirements for own funds, capital requirements for credit risk,<br />

operational risk and market risk. The advantages of introducing this instrument refers to the facilitation of<br />

information exchange between supervisors and to the reduction of regulatory costs for reporting institutions. In<br />

Romania it has been adopted <strong>si</strong>nce 2008 as the supervisory reporting system at the individual and consolidated level.<br />

- F<strong>IN</strong>REP is a standardized framework for financial reporting which ensures comparability of financial information<br />

reported. It contains a set of ba<strong>si</strong>c information (balance sheet, the profit and loss) and other information, depending<br />

on the deci<strong>si</strong>on of the supervisory authority. In Romania it is applied at the consolidated level, starting with the<br />

financial statements for 31.12.2006, and for the individual level <strong>si</strong>nce 2008 for credit institutions applying Basel II.<br />

Moreover, during the unfolding economic cri<strong>si</strong>s, CEBS has guided the national authorities to harmonize supervisory<br />

practices(CEBS Work Programme 2009, www.c-ebs.org), "Guidelines on the implementation of the supervisory<br />

process", în cadrul pilonului 2 al Acordului Basel II, developed by CEBS, being used as a main reference in<br />

prudential supervi<strong>si</strong>on.<br />

Under these guidelines, supervisors put an increased empha<strong>si</strong>s on the implementation, by credit institutions, of sound<br />

standards regarding assumed risks (especially the credit risk and liquidity risk), according to Basel II.<br />

The empha<strong>si</strong>s on liquidity risk management<br />

According to CEBS Interim Report on Liquidity Buffers & Survival Periods(CEBS, 2009, www. c-ebs.org),it is<br />

clearly evident, from the recent financial turmoil, that banks need to hold a liquidity buffer. The more liquidity risk a<br />

bank runs, the larger its buffer should be.<br />

CEBS thinks that the liquidity buffer is dependant on three dimen<strong>si</strong>ons, the severity and characteristics of the stress<br />

scenarios, the time horizon fixed as the survival period and the characteristics of the assets in the buffer.<br />

At the same time, it is shown that liquidity buffers are of utmost importance in time of stress, when an institution has<br />

an urgent need to raise liquidity within a short timeframe and normal funding sources are no longer available or do<br />

not provide enough liquidity. These buffers, composed of cash and other highly liquid unencumbered assets, should<br />

be sufficient to enable an institution to weather liquidity stress without requiring adjustments to its bu<strong>si</strong>ness model.<br />

All-encompas<strong>si</strong>ng solutions for managing liquidity risk does not exist, but there is more work addres<strong>si</strong>ng this<br />

problem and the importance of liquidity management is more often stressed.<br />

Mechanisms for early intervention<br />

To avoid an increase in past-due claims of the banks, due to credit risk materialization in cri<strong>si</strong>s conditions,<br />

supervisors took into account the adoption of measures to limit the granting of loans.<br />

In some cases, the intervention was to restrict certain lending institutions or only certain lending products, and also to<br />

impose capital increase.<br />

Measures to limit lending are applied by authorities, depending on the degree of vulnerability of each credit<br />

institution.<br />

Thus, when trends in past-due debts of borrowers are worrying, supervisors require institutions to change lending<br />

rules or even prohibit the granting of new credits.<br />

Moreover, the new supervisory structure predicted by the Lamfalussy report proposes the establishment at EU level,<br />

of an early warning system and a mechanism for early intervention for those entities that have problems or go<br />

bankrupt.<br />

According to the report, such a mechanism should be defined precisely, clearly and should be able to intervene<br />

quickly and to respect the rules on state aid in the EU.<br />

Until the creation of this mechanism, clas<strong>si</strong>c interventions of authorities, aimed at limiting loan, have proven<br />

effectiveness whereas they avoided the collapse of credit institutions.<br />

Increased transparency<br />

Basel Comitee respresentatives show that the current market turmoil require for increased transparency and suggests<br />

that reliable, clear financial information supported by quality audits are key elements in enhancing market<br />

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confidence (Basel Committee on Banking Supervi<strong>si</strong>on, External audit quality and banking supervi<strong>si</strong>on, dec. 2008,<br />

www.bis.org)<br />

Although the legislative framework and regulations of the European Union in the field of prudential supervi<strong>si</strong>on<br />

include guidelines with explicit requirements of transparency provided by the two directives(Directive 2006/48/EC<br />

and Directive 2006/49/EC) and details regarding the implementation and compliance with legal provi<strong>si</strong>ons, CEBS<br />

in<strong>si</strong>sts, in response to economic cri<strong>si</strong>s, to increase transparency of the financial statements of credit institutions, the<br />

risks incurred and of the prudential supervi<strong>si</strong>on (Jochnick, 2009, p. 13)<br />

Risk assessment<br />

In asses<strong>si</strong>ng the risk profile of credit institutions, supervisors:<br />

1. follow the compliance with the principles of corporate governance;<br />

2. evaluate the stability, accuracy and efficiency of risk managemenet;<br />

3. follow the existence and effective functioning of specialized management support committees;<br />

4. follow the operation of an appropriate system of internal control and of a management reporting system<br />

transparent and efficient.<br />

The risk assessment based approach is a comprehen<strong>si</strong>ve and detailed evaluation of a banking institution's risk profile,<br />

which involves the sharing of bank or banking group in units of activity and units of support and then each unit is<br />

risk assessed.<br />

In the risk assessment, supervisors go beyond verification of the conditions and financial performance, asses<strong>si</strong>ng the<br />

effectiveness of written policies and procedures of the bank, planning and preparation of budgets, internal controls,<br />

information management systems and risk management systems. When these systems are inadequate, supervisors<br />

provide guidance to help the bank improve its systems and to improve thus the ability of risk measurement,<br />

management and control.<br />

Under conditions of economic cri<strong>si</strong>s, the periodicity of these assessments of risk profiles should be increased, in<br />

order to allow the identification of problems at an early stage and to take appropriate measures.<br />

Evaluation of illiquid assets<br />

In response to the <strong>si</strong>tuation of instability, the European Union authorities also stressed the importance of improving<br />

standards of evaluation, especially for illiquid assets (The Brussels European Council - Pre<strong>si</strong>dency Conclu<strong>si</strong>ons,<br />

www.con<strong>si</strong>lium.eu.in, 2009).<br />

Estimated fair value in inactive markets conditions is complex and subject to uncertainties, whereas the lack of liquid<br />

and active markets makes fair value subjective.<br />

Also, on a lowered market, fair value valuation may result in failure to meet the capital criteria and can have<br />

procyclical effects, in that it may accelerate the decrease in market by encouraging sales to meet the capital criteria<br />

(Gîrbină Maria Mădălina, 2009, p. 10).<br />

Given the difficulty of determining the fair value of assets on a market which is facing major problems, and effects<br />

that it can generate, the establishment of evaluation standards is a priority for CEBS, whereas the existence of<br />

uniform assessment practices will facilitate effective supervi<strong>si</strong>on of the quality of bank assets.<br />

Widening databases of credit registries and establishing bodies of guarantee<br />

Recent studies showed, even before the economic cri<strong>si</strong>s event, that the role of credit registries, as instruments of<br />

prudential supervi<strong>si</strong>on, should increase (Dardac şi Moinescu, 2007, p. 30-31). These can become a reference for<br />

validation and the control of internal ratings models of credit institutions, the main problem identified relating to the<br />

lack of access to borrowers solvency data (economic soundness, financial performance, the general characteristics of<br />

commercial morality and management capacity).<br />

Although many public and private records still do not include this information, after the the economic cri<strong>si</strong>s event,<br />

supervisors have supported broadening the database of credit registries, by including as reporting institutions other<br />

financial institutions than banks (in Romania, according to the provi<strong>si</strong>ons of Law no. 93/2009 on non-bank financial<br />

institutions, these entities will be reporting to CRB).<br />

However, with the aim of restoring confidence in supervised institutions, it was supported the establishment of<br />

abody for banking assets guarantee (RGF).<br />

Although these actions can not be regarded as direct instruments of prudential supervi<strong>si</strong>on, they help maintaining<br />

financial stability in periods of cri<strong>si</strong>s, facilitating the mis<strong>si</strong>on of prudential supervisors.<br />

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Remuneration policies<br />

Exces<strong>si</strong>ve and imprudent risk-taking in the banking sector has led to the failure of individual financial institutions<br />

and systemic problems in Member States and globally. While the causes of such risk-taking are many and complex,<br />

there is agreement by supervisors and regulatory bodies, that inappropriate remuneration structures have been a<br />

contributory factor. Poorly de<strong>si</strong>gned remuneration policies that reward short-term profit and give incentives to take<br />

risks that exceed the general level of risk tolerated by the institution can undermine sound and effective risk<br />

management and exacerbate exces<strong>si</strong>ve risk-taking behaviour.<br />

Because poorly de<strong>si</strong>gned remuneration policies and incentive schemes are capable of increa<strong>si</strong>ng the risks to which<br />

credit institutions are exposed, competent authorities should impose measures regarding these policies. The European<br />

Commis<strong>si</strong>on thinks that those measures should include a requirement to hold additional own funds in appropriate<br />

cases (Public Consultation regarding pos<strong>si</strong>ble changes to the Capital Requirements Directive, 2009,<br />

http://ec.europa.eu). Competent authorities should also be able to impose financial or non-financial penalties on<br />

credit institutions and investment firms that have remuneration policies that are not con<strong>si</strong>stent with sound and<br />

effective risk management.<br />

These problemes are now discussed and may constitute amendments to Directive 2006/48/EC.<br />

Basel Committee's initiatives on cri<strong>si</strong>s conditions<br />

Basel Committee's initiatives reffering to present cri<strong>si</strong>s conditions are aimed at creating a more robust regulatory and<br />

supervisory framework and include:<br />

- better coverage of banks' risk exposures, including for trading book, securitisation, and derivative activities;<br />

- more and higher quality capital to back these exposures;<br />

- countercyclical capital buffers and provi<strong>si</strong>ons that can be built up in good times and drawn down in stress;<br />

- higher liquidity buffers;<br />

- stronger risk management and governance standards;<br />

- greater transparency about the risk in banks' portfolios.<br />

Also, in response to economic cri<strong>si</strong>s, the Basel Committee empha<strong>si</strong>sed the need to focus supervi<strong>si</strong>on not just at the<br />

micropudential level, on the soundness of individual banks, but towards a macroprudential approach, on broader<br />

financial stability objectives (Nout Wellink: Basel Committee initiatives in response to the financial cri<strong>si</strong>s,<br />

30.03.2009, www.bis.org).<br />

Thus, the current economic cri<strong>si</strong>s has revealed, be<strong>si</strong>des the need for a strong individual supervi<strong>si</strong>on ok banks, the<br />

need to allocate more resources for the purpose of understanding interactions between banks and those between<br />

banking and others financial sectors, this macro-prudential approach reducing systemic risk.<br />

Conclu<strong>si</strong>on<br />

Current instability highlighted the need to further strengthen the framework for financial stability by increa<strong>si</strong>ng<br />

prudential supervi<strong>si</strong>on and improving the tools used to manage to financial cri<strong>si</strong>s.<br />

At the same time, supervisors have been severely tested by this financial cri<strong>si</strong>s and the above shows that they have<br />

reacted quickly to new economic conditions, they quickly adapted their instruments and developed new forms of<br />

cooperation to protect financial stability.<br />

In this context, we should empha<strong>si</strong>ze the importance of supervisors’ independence and freedom in the choice of<br />

instruments.<br />

Bibliography £����©�£©, Bogza, Mihai, 2007, PhD The<strong>si</strong>s,<br />

Academy of Economic Studies, Bucharest<br />

Dardac Nicolae; Moinescu Bogdan, , Economie teoretică <strong>si</strong> aplicată,<br />

no.10/2006, vol.505, p. 30-31<br />

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137


Gîrbină Maria Mădălina, 2009, ����¤©���§��£�����¤¨, 3th CECCAR Se<strong>si</strong>on,<br />

Bucharest, p. 10<br />

Jochnick, af Kerstin 2009, ‘�§¢��¤©��©�££���§�¤¢�£�£��, The Euopean Compliance Conference TECC, Vienna, p.<br />

12<br />

Wellink Nout, 2009, �§�§¢¤�§�¤¢�£�£��, FSI Seminar, Cape Towm, p.1-3<br />

Wellink Nout, 2008, , at the High Level Meeting ”The<br />

role of banking and Banking Supervi<strong>si</strong>on in Financial Stability”, Beijing, p.4-5 ���£�£�����©¢���������, 2009, 2009, The Oficial Journal of the European Union of<br />

22.04.2009, p. 7, accesat la 01.05.2009 ©���©�££���§�¤¢�£�£��,<br />

�£�©��£©¨�¢£�£�©����¤�¢¤�£�£¨£�<br />

2008, Basel Committee on Banking Supervi<strong>si</strong>on, accessed at<br />

01.05.209, www.bis.org ����¨§�£���, 2009, EU Council web <strong>si</strong>te, accessed at<br />

01.05.2009, www.con<strong>si</strong>lium.eu.in, ��¤�©�¤¨����£��¤¤,<br />

��¤£���¢�©��¤���©�££���§�¤¢�£�£��£��£�©��£©¨��©�£¨£�<br />

2009, BIS web <strong>si</strong>te, accessed at 04.05.2009, www.bis.org<br />

�¢§�¤¨¨¤���§��£¨����¤�§¢��¤©���£����¢¤�£�¤�� ���¤¢�©¨©§�£�¢§©¨£� ¦�£�£©�£�¤�£�¢¤�����¤����¤�¢£�£�� �§¢��¤©��¤��¢©¨�©�£<br />

138


STRUCTURAL REFORMS <strong>IN</strong> THE EUROPEAN UNION NON-<br />

EURO MEMBER STATES...ARE THESE ECONOMIES STILL<br />

ON THE RIGHT TRACK?<br />

Alexandru Leonte<br />

Academy of Economic Studies, Bucharest, Romania<br />

alexandruleonte@yahoo.com<br />

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�©£��©£�©�£��¢¤��¢��©�¤©��¤¢��¤£��¤�¢©�£����©£�¨ �§¤����¤£¢��¡¤��£�¤��¡�£�£����¤�§¢��¤©� ��¤�©¢ ��£����¢��¤ ¢¤¨©�¤���¤£¢¢¤��¢�£��� �©�£���¤�©§�¤����¤���£©¨���������¤�¢��¤��� ��¤�¢ �©��§���¢������©�¤�¢¤©�¤©��©�£��¢¤©�¤����¤��¢§��§¢©¨¢¤��¢��©��¤¢�¤���£��©�¤��¤¢����¤��� ��¤¨¤�¤¨����¤¢¤��¢��£��¤©�§¢¤�§�£����¤¦��¤���������£��¢¤¤�������§�¤�� ��¤�¢©�¤¢¦���£�§�¤���¤ ����¤��£����¤�¡¤¤���¤�©�¤����¤���£©¨¢¤��¢��©����¤�©�¢�¤�����£��£�§©�£��©¢¤��§�£¤��¡£��©�£��¨¤ ¢¤�¢¤��£�����¤¨�¡�£��£��£�©�¤�£����¤�©�¤�©���£�£�¤©����©�£��£�©¨¨ �£��£�£�©����¢¢¤¨©�£���¤�¡¤¤���¤�¡� ¨�¡¤¢�©�¤©��¤¢¡©¢���¦���£��©�¤¢£�£��¤¢£�£¤���©���¤����¤§¢���©�¤�����¤���©�¤�¤¤����£�©�¤�¤��§����<br />

Key – words: Structural reforms, European Union, Index of Economic Freedom, macroeconomic results �©¢£©�¨¤��<br />

JEL Clas<strong>si</strong>fication: F15, F36, F43<br />

139


Introduction<br />

Inten<strong>si</strong>fy the pace of structural reforms in an expres<strong>si</strong>on which is often used in advisory notes of institutions like the<br />

IMF or the European Committee, especially in their dialog with emerging and tran<strong>si</strong>tion economies. The majority of<br />

scientific works give arguments according to which the structural economic reforms lay a solid base for long term<br />

economic development and socio-economic balance.<br />

Dăianu (2000, p. 132) notices that the postcommunist countries are faced with three great challenges in their<br />

transformation process:<br />

� Institutional establishment and modernization<br />

� Obtaining fast economic growth to catch – up with the developed countries<br />

� Ensuring social and political stability.<br />

These elements are tied with the level and dynamic of structural reforms, these reforms influence the economic<br />

<strong>si</strong>tuation (for example, the same author says that “the structural causes of inflation are tied to the insufficient<br />

restructuring of the economy” (Dăianu, 2002, p. 34)) and also the social, political and institutional context of a<br />

country.<br />

This paper analyses the dynamic of structural reforms in the EU countries which have not adopted the euro, before<br />

and after they became members.<br />

To measure the level of structural reforms, the Index of Economic Freedom provided by the Fraser Institute (2009,<br />

www.freetheworld.com) was used.<br />

The structure of this index is briefly shown in annex 1.<br />

Regrettably, the values of the index are only available between 2000 and 2006 (annual series), so the impact of<br />

becoming a member of the EU on structural reforms can be observed for only a brief period, only for the countries<br />

that joined the EU in 2005.<br />

At the same time, the impact of becoming a member of the EU on the economic context is analysed, with the help of<br />

indicators such as economic growth, inflation, the exchange rate, the government balance, the current account and<br />

the public debt.<br />

Finally, a <strong>si</strong>mple regres<strong>si</strong>on model is built, to study the connections between the level of reforms and the economic<br />

results of a country. The model indicates, most of the times, a strong and po<strong>si</strong>tive connection between the two<br />

variables.<br />

Preliminary observations<br />

In most of the countries that joined the EU in 2005, the index had a po<strong>si</strong>tive dynamic in the year they became<br />

members with reference to the previous year, some countries having important po<strong>si</strong>tive evolutions from this point of<br />

view (for example, Latvia improved it’s index by over 5,4% and reached the 42 nd place in the world ranking of the<br />

index at the end of 2005, after being the 50 th at the end of 2004, and Lithuania went from 42 nd to 27 th place, with an<br />

index increase of 6,45%.). The only exceptions are Hungary and Cyprus.<br />

The component analy<strong>si</strong>s indicates that the sub-indexes with po<strong>si</strong>tive dynamics in 2005 with reference to 2004 were<br />

for most of the countries: �£����and�¤�§¨©�£�����¢¤�£���©��¢©���§�£�¤��, while the sub-indexes<br />

somewhat surpri<strong>si</strong>ngly negative dynamics. The results are<br />

presented in Table 1.<br />

Access����§�� ���¢��¤¢� �¤�§¢£� �£�¤�����¤¢��¤��<br />

Table 1: The Dynamic of Structural Reforms 2004 – 2005<br />

had<br />

140 ©���¢¤¤������¢©�¤¦��¤¢�©�£��©¨¨ ��¤ ���¤��£�§¢¤���©�¤�©�����¤¢�¢£�¤���¤�©¨��¢§��§¢¤©����¤


Country Sub-index 1 Sub-index 2 Sub-index 3 Sub-index 4 Sub-index 5 Index<br />

Estonia 0.27 1.19 -0.38 -0.38 0.08 0.21<br />

Latvia 0.32 1.26 -0.06 -0.06 0.51 0.37<br />

Lithuania 0.19 1.84 -0.05 -0.05 0.65 0.45<br />

Czech Rep. 0.05 0.23 -0.30 -0.30 0.30 0.07<br />

Hungary -0.42 0.29 -0.50 -0.50 -0.09 -0.11<br />

Poland 0.06 0.01 -0.35 -0.35 0.61 0.09<br />

Cyprus 0.43 0.37 -0.45 -0.45 -0.43 -0.06<br />

Malta 0.09 0.64 -0.01 -0.01 0.10 0.25<br />

Slovenia -0.14 -0.26 -0.16 -0.16 0.55 0.01<br />

Slovakia 0.06 0.88 -0.63 -0.63 0.41 0.22<br />

(Source: Fraser Institute web page (2008, www.freetheworld.com, my own calculations)<br />

A series of observations on the impact of becoming a member of the EU on the economic <strong>si</strong>tuation of the new<br />

members, based on <strong>si</strong>x economic indicators, namely real economic growth, inflation rate (year average), volatility<br />

coefficient of the exchange rate, public debt, government balance and current account. The results are shown in table<br />

nr. 2.<br />

Table 2: The Dynamic of the Economic Indicators after becoming a member of the EU<br />

Country Econ. growth Inflation rate Exch. Rate vol. Curr. account Gov. bal. Public debt<br />

Estonia 2.44 2.07 --- -1.85 0.50 -0.90<br />

Letonia 3.48 1.97 --- -6.95 0.85 -3.20<br />

Lituania -0.98 3.18 --- -1.60 0.95 -2.05<br />

Cehia 2.51 0.75 -1.07 3.80 1.65 -0.55<br />

Ungaria -0.49 -1.99 -0.41 0.75 -1.70 4.95<br />

Polonia 0.32 -0.57 -2.19 1.10 1.90 1.00<br />

Cipru 0.99 -0.79 -0.12 -2.75 3.48 -2.80<br />

Malta 2.98 0.22 -0.57 -4.45 4.74 -4.20<br />

Slovenia 1.57 -2.12 -0.57 -0.40 0.39 -0.25<br />

Slovacia 2.58 -4.42 0.76 -6.20 -0.19 -5.50<br />

Bulgaria -0.17 0.15 --- -4.00 -2.90 -4.50<br />

România -1.72 -1.71 1.71 1.20 -0.30 0.30<br />

(Source: EUROSTAT web page (2009, http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home/ ), IMF<br />

web page (2009, www.imf.org,), Central Bank of Malta web page, (2009, http://www.centralbankmalta.org/,), my<br />

own calculations).<br />

(The calculations were performed in the following manner: for the countries that joined in 2005, the difference<br />

between the average of the values of an indicator in the two years after becoming a member, namely 2005 and 2006,<br />

and the average of the values of the indicator in the two years before becoming a member, namely 2003 and 2004<br />

was computed; for the countries that joined in 2007, the difference between the 2007 and the 2006 values of the<br />

index was computed.<br />

For the countries that adopted a certain form of targeting the exchange rate before or after becoming a member, no<br />

exchange rate volatility dynamic was computed).<br />

Generally speaking, the behavior of the new members is not the same. Still, a decrease in the exchange rate volatility<br />

can be seen, for all countries except Slovakia and Romania, and also an increased fiscal discipline, on the part of the<br />

central authorities. The government deficits decreased in all countries except Hungary, Slovakia and Romania, and<br />

Estonia and Bulgaria continued to have a government surplus.<br />

141


���¢©�£�, Most of the countries had a decrease of the except Hungary, Poland and Romania, still,<br />

only the first two have values of the ratio which come close (in the case of Hungary, they go over) the limit imposed<br />

by the Maastricht Criteria.<br />

(The values I referred to which are not in the tables were not included in the text for lack of space and are available<br />

upon request, or they can be found by consulting the indicated sources). �§�¨£��¤��<br />

The <strong>si</strong>mple regres<strong>si</strong>on model<br />

To verify the existence of a connection between the economic <strong>si</strong>tuation and structural reforms, a <strong>si</strong>mple regres<strong>si</strong>on<br />

model is presented, with the following equation: �¢<br />

β + β ⋅ + ε �<br />

1 (1)<br />

where:<br />

= 1 2<br />

I1 is the Macroeconomic Index computed as shown in annex 2.<br />

ILE is the Index of Economic Freedom.<br />

The model was estimated for the countries that joined the EU in 2005 and 2007, and also for two candidates, Croatia<br />

and Turkey, between 2000 and 2006 (the period for which values for the Index exist). Results are shown in table no.<br />

3<br />

Table no. 3: Indicators of the <strong>si</strong>mple regres<strong>si</strong>on model:<br />

Country Determination coefficient (%) Slope level of <strong>si</strong>gnificance (%)<br />

Estonia 5 (-1) ---<br />

Latvia 63 (56) 94<br />

Lithuania 6 (-1) ---<br />

Czech Rep. 75 (70) 98<br />

Hungary 5 (-1) ---<br />

Poland 54 (44) 93<br />

Cyprus 1 (-2) ---<br />

Malta 61 (52) 93<br />

Slovenia 18 (2) ---<br />

Slovakia 65 (58) 97<br />

Bulgaria 86 (83) 99<br />

Romania 78 (73) 99<br />

Croatia 18 (1) ---<br />

Turkey 84 (80) 99<br />

(Computations carried out in Excel)<br />

It can be seen that in 8 cases out of 14, there is a po<strong>si</strong>tive connection (the values of the slope coefficients are po<strong>si</strong>tive<br />

and statistically <strong>si</strong>gnificant) between the Index of Economic Freedom, con<strong>si</strong>dered a proxy for the level of structural<br />

reforms, and the I1 indicator, which describes the economic <strong>si</strong>tuation referring to economic growth, inflation and<br />

interest rate volatility.<br />

The limited number of observations indicates that one should be careful when interpreting the results of the model,<br />

still the regres<strong>si</strong>on hypothe<strong>si</strong>s verification tests give values that do not indicate the rejection of the model for being<br />

non – valid, as can be observed form table no. 4.<br />

Table no 4: The regres<strong>si</strong>on hypothe<strong>si</strong>s verification indicators:<br />

142


Country Determination coefficient (%) Slope level of <strong>si</strong>gnificance (%) DW test indicator White test indicator (F)<br />

Latvia 63 (56) 94 2,41 0,46<br />

Czech Rep. 75 (70) 98 2,02 0,53<br />

Poland 54 (44) 93 2,18 0,79<br />

Malta 61 (52) 93 2,14 2,16<br />

Slovakia 65 (58) 97 1,65 0,61<br />

Bulgaria 86 (83) 99 1,78 0,59<br />

Romania 78 (73) 99 2,81 0,71<br />

Turkey 84 (80) 99 2,23 0,1<br />

(Computations carried out u<strong>si</strong>ng ��£¤¡��<br />

Conclu<strong>si</strong>ons<br />

For most of the new members, the achievement of the objective of becoming a EU member did not trigger, at an<br />

overall level, a relaxation of the pace of the structural reforms, a pos<strong>si</strong>ble reason being their intent to adopt the euro.<br />

Still, the sub-indexes which correspond to the and areas<br />

have had, somewhat surpri<strong>si</strong>ngly, negative dynamics.<br />

As the short term impact of becoming a member on the main economic indicators is concerned, arguments for a<br />

<strong>si</strong>milar behavior of the new members cannot be supported, except when it comes to fiscal discipline and exchange<br />

rate volatility, which is to be expected, given the European laws which state a government deficit below 3% of the<br />

GDP, and the Maastricht Nominal Convergence Criteria. Economic growth, the current account and inflation have<br />

different dynamics in the analyzed countries.<br />

The economic evolutions can be con<strong>si</strong>dered po<strong>si</strong>tive in the majority of the new members.<br />

With the help of a <strong>si</strong>mple regres<strong>si</strong>on model, the existence of a connection between the value of the ������£��¢¤¤����computed by the Fraser Institute, con<strong>si</strong>dered a proxy for the structural reform level, and a<br />

compo<strong>si</strong>te index, based on the economic growth, average annual inflation rate and exchange rate volatility<br />

indicators. In spite of a very small number of observations (7, with 6 degrees of freedom), for 8 economies out of 14,<br />

statistically <strong>si</strong>gnificant slope coefficient values were obtained. All the coefficients are po<strong>si</strong>tive, and this indicates a<br />

po<strong>si</strong>tive correlation between the structural reform level of an economy, and the macroeconomic <strong>si</strong>tuation, as is<br />

described by economic growth, inflation and exchange rate evolution. ¦��¤��� �¢¤¤������¢©�¤¦��¤¢�©�£��©¨¨ ��¤ ���¤������§��<br />

Annexes<br />

Annex 1: The Structure of the Index of Economic Freedom<br />

1. Size of Government: Expenditures, Taxes, and Enterprises<br />

� General Government consumption spending as a percentage of total consumption<br />

� Transfers and sub<strong>si</strong>dies as a percentage of the GDP<br />

� Government Enterprises and Investment<br />

� Top marginal tax rate<br />

2. Legal structure and Security of Property Rights<br />

� Judicial independence<br />

� Impartial courts<br />

� Protection of property rights<br />

� Military interference in the rule of law and the political process<br />

� Integrity of the legal system<br />

� Legal enforcement of contracts<br />

� Regulatory restrictions on the sale of real property<br />

3. Access to Sound Money<br />

143


� Money growth<br />

� Standard deviation of inflation<br />

� Inflation: most recent year<br />

� Freedom to own foreign currency bank accounts<br />

4. Freedom to trade Internationally<br />

� Taxes on international trade<br />

� Regulatory trade barriers<br />

� Size of the trade sector relative to expected<br />

� Black market exchange rate<br />

� International capital market controls<br />

5. Regulation of Credit, Labor and Bu<strong>si</strong>ness<br />

� Credit market regulations<br />

� Labor market regulations<br />

� Bu<strong>si</strong>ness regulations<br />

The methodology of computing the index is shown in full on the web <strong>si</strong>te of the Fraser Institute.<br />

Annex 2: The methodology for computing the I1 Macroeconomic Index<br />

The macroeconomic Index I1 reflects the <strong>si</strong>tuation of an economy from the point of view of the benefits experienced<br />

by the firms and the households, and is based on three indicators, economic real growth, exchange rate volatility and<br />

annual average inflation rate.<br />

Computation steps:<br />

Step 1: A grade between 0 and 5 is given to each indicator, as follows:<br />

Economic growth:<br />

Interval 8%<br />

Grade 0 1 2 3 4 5<br />

Inflation rate<br />

Interval 30%<br />

Grade 3 5 4 3 2 1 0<br />

Modified coefficient of exchange rate volatility:<br />

Interval 0 0 - 1 1 - 2 2 - 3 3 - 4 4 - 5<br />

Grade 5 4 3 2 1 0<br />

The modified coefficient of exchange rate volatility was computed like this:<br />

a) The volatility of the exchange rate, expressed as n units of national currency / 1 unit euro, where the volatility =<br />

( − )<br />

∑ � =§�<br />

2<br />

=¡<br />

square mean deviationσ<br />

=<br />

1<br />

−1<br />

, where n is the number of observations. ¢£¤¥σ<br />

b) The modified coefficient of exchange rate volatility is computed, u<strong>si</strong>ng: ⋅100<br />

144


The modified coefficient was necessary because the square mean deviation is influenced by the <strong>si</strong>ze order of a series.<br />

Step 2: The index is computed, u<strong>si</strong>ng: �£ ¡� ¦¡�<br />

1 = 0,<br />

4 ⋅<br />

+ 0,<br />

4 ⋅ + 0,<br />

2 ⋅<br />

_<br />

_ ¥¦ ¡§¨ ©� ¦ ¡¨¦ ¦¨¦ � � � � £¤ ¡¢<br />

inf<br />

_<br />

Observation: The weights of the three indicators are not rigorously founded, which makes the index more intuitive<br />

and less scientific and rigorous. Still, it is con<strong>si</strong>dered that the usefulness of building this index is justified, because of<br />

the characteristics of the analy<strong>si</strong>s performed in this paper.<br />

Bibliography<br />

Central Bank of Malta, 2009, http://www.centralbankmalta.org/, accessed on May 3, 2009<br />

Dăianu, D. 2000, �����¢��¤¢��¢¤©��¡�¡¢£¨¤�������§�£��¤¤�Polirom, 2000. �����£©¥£��£§�¤©�§¢��¤©�¡�¦��¨©�£¤��©¨©��¡�¤�¨¡�£��¢¤¥�¤¢¤¤�����£�¡�Polirom, Dăianu, D 2002, 2002<br />

EUROSTAT, 2009, http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home, accessed on May 3, 2009<br />

Institutul Fraser, 2008, www.freetheworld.com, accessed on May 3, 2009<br />

IMF, 2009, http://www.imf.org, accessed on May 3, 2009<br />

Vamvakidis, A. 2008, ‘Is there a „reform fatigue” in the euro area?’, ��¤¨¨£�� ������£�<br />

Acknowledgement<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation triangle”.<br />

This project is co funded by European Social Fund through The Sectorial Operational Programme for Human Resources Development<br />

2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

145


The role of financial reporting mechanism for corporate governance<br />

Şerban IonuŃ<br />

PhD in economics, AES, Bucharest, Romania, ionujs@yahoo.com £���¢�©�����¤�£�©��£©¨��©�¤�¤���©¢¤��¤ �£�©¨�¢��§����©¨���©������¨£�©�¤��¢��¤����¢¤��¢�£����¤¢©�£����£�©��¤©��£��¤���¤�����¢©����©� ���¤ �£�©��£©¨��©�¤�¤�����¢§��§¢¤¢¤�¨¤�����¤�¢�©�£�©�£��©¨� ��¤�£��£�¤��¤����©� �¦��¢�¤¢���¤£���¢�¤��©� ��¤�¤��©�£�����£�©��£©¨¢¤��¢�£����¢��¤�¢�§�����©�£¤�£��¤¢<br />

Key words<br />

Corporate governance<br />

Financial reporting<br />

Finance<br />

Accounting reporting<br />

Group companies<br />

Cla<strong>si</strong>ficare JEL: G300<br />

��¤�§¢���¤���£�©��£©¨��©�¤�¤���§�¤¢�£������©£�©�¢§¤©���©£¢�£¤¡���¢�©�£�©�£�����¤£��¤¢�©¨§�¤¢��§�� �¤£���¢�£��¢�¤¢���©£¤��¤¢©�£���¤�£�£���£��£�¤��¤�¢�©�£�©�£�����¤¤��¤¢�©¨§�¤¢������¤���¤¢�£�¤��§���¤ £���¢�£��¢�¤¢���©£¤�¤�£�£���¢¤�©¢�£���¢¤�£�£����£�©��£�����©¢¤��¢�����©�¢§£�£�£����©£¤�§�£�¤���¢©� ���¤¢¢¤©����� ¦��¢�¤¢���¢��¤��¤��¤¢�©¨§�¤¢���©� ��§��¢£¤��©���¨£�¤�����©�£¤����¤©§�£�©�¤�� £��¤�¤��¤��¤��¤¢�©¨ ©§�£�����©� �¡£����¤��¨£�©�£������©��¤��¤¤��¤¢�©¨©§�£�����©� ©�©�¤¢�©£� ¤©¢��� ¦��©� �©�¤���¤¤��¤¢�©¨§�¤¢����£�©��£©¨��©�¤�¤����©�§�¤¡§����¤�£�©¨�£�©��£©¨£���¢�©�£����¨¨��¤ £��¤¢�¤�£©¢ �©�©��©¨©��¤��¤¤�©���§�����£�©��£©¨���£�£�������¤�©¨©��¤��¤¤�£�¤��©¢¤©�©£¨©�¨¤¡§����¢ �£�©��£©¨��©�¤�¤���§�¤¢�§��£��¡��¤©���§��£���¢£��£�¨¤��<br />

� ¤��©�¨£��£����¤��¢�©�©����¤£���¢�©�£��£��¨§�¤�£���¤�£�©��£©¨��©�¤�¤���� £��¤¢�©¨§�¤¢����£�©��£©¨£���¢�©�£�����¤£��¤¢�©�£��©¨©���§��£����©��©¢���¤¨���¤£��¤¢�©¨©��¤��¤¢�©¨§�¤¢�<br />

Forewords<br />

The consolidation of the annual accounts for group organisations is requested by the international accounting<br />

standards – IAS 27 “Financial statements consolidated and not consolidated”. The purpose of the consolidation is to<br />

provide a true and fair view on the financial statements for group organisations.<br />

In order to be able to make a correct capital and dept analyses for an organisation, an analyst must collect a huge<br />

amount of information. The nature of this information depends by the analyst goal, but, generally speaking, those<br />

must includes information regarding the economy, activity domain but also the financial information for the<br />

company but also for the <strong>si</strong>milar companies. Most of the used information are available out<strong>si</strong>de the company –<br />

economic statistics, different analyses of the company activity sector, mass-media, data bases with information about<br />

the company and about <strong>si</strong>milar companies. We must not avoid the fact that the company provide also major<br />

information used in analyse, information available in the financial reports, press conference, internet official web<br />

<strong>si</strong>tes etc.<br />

Body work<br />

The mechanics for financial reporting in case of group companies is very important. The financial statements<br />

are the final product of a long and complicated process of operations, finances and investments accounting recording.<br />

The financial statements structures reflect the organisational system for a company. In order to be informed, any<br />

financial statements user must know the principles of their establishments.<br />

The company activities can be spited into operational, investments and financing. ��¤��¤¢©�£��©¨activities are those that are related to the current activities. For example, the food sales in case of a<br />

restaurant, services sales for a consulting companies, depo<strong>si</strong>ts taken and loans to the clients for a bank ��¤£��¤���¤��activities are those which are associated with the long assets buying. For example, purchase and sale<br />

of equipment by a restaurant, purchase and sale of an office building for a bank etc.<br />

146


�£�©��¤activities are those related to the acqui<strong>si</strong>tion or reimbursement of financial resources. The main fund source<br />

for this kind of operations is: chare holders and creditors. For example, issuing of new shares, engaging a loan or<br />

bond issue.<br />

Not every transactions are clas<strong>si</strong>fied a priori into one categories For example, the interest receive by a bank is a part<br />

of operational activities, because the main bank activities is depo<strong>si</strong>ts taken and loans to the clients. Oppo<strong>si</strong>te, the<br />

interest received by a restaurant for the bond that they hold (due to the temporary liquidity investments) is an<br />

investments operation.<br />

Activities of an organization are reflected in various elements: assets, liabilities, equity, income and expenses. Assets<br />

are economic resources of the company's debts are the creditors' financial claims on an organization, the equity claim<br />

is "re<strong>si</strong>dual" of the company, revenue is put economic resources for a company, means expenditure outflows of<br />

economic resources .<br />

The accounts include the accounts of the accounting records increases or decreases the items listed above. The<br />

financial statements are constructed u<strong>si</strong>ng these accounts. Financial <strong>si</strong>tuation of the organization is "drawn" on<br />

accounting accounts. The registration in the accounts is very important to provide an accurate picture of the<br />

organization's financial po<strong>si</strong>tion. The user’s purpose of financial statements is to take a picture more faithful to the<br />

"state" organization. Internal users are interested in this to take appropriate deci<strong>si</strong>ons on the operation of the<br />

organization. External users, on the other hand are interested to take a deci<strong>si</strong>on vis-à-vis the credit, financing,<br />

acqui<strong>si</strong>tion of shares, bonds, entering into bu<strong>si</strong>ness relations or various other reasons.<br />

To protect the external users in most countries there are regulations that oblige organizations to be audited by a firm<br />

of independent external audit (the obligation to change at a number of years the external audit firm).<br />

Moreover, OECD (Organization for Economic Cooperation and Development) issued principles of corporate<br />

governance that came to protect shareholders - particularly small shareholders, the meaning of the correct<br />

information.<br />

Internal users are also protected in the sense that they may be deliberately wrong information on the financial<br />

statements of organization. The external auditors provide a safe (but not absolute) that the financial statements are<br />

prepared in accordance with international accounting standards, or according to national accounting standards in<br />

force.<br />

To support internal users, come and internal auditors who audit powers over certain areas within the organization. An<br />

important role is also different rules for the protection of emerging information and management standards such as<br />

Sarbanes-Oxley.<br />

For a large-<strong>si</strong>zed organization, the proper recording and accounting management accounts is given by the equipment<br />

used and quality of experts who manage them. In large organizations, operations manuals are limited due to the<br />

number of operations that are managed. In the case of group, this <strong>si</strong>tuation is more complicated because of the huge<br />

volume of data to be processed in the accounting.<br />

In conclu<strong>si</strong>on, the available information in the accounts are processed so that the final amounts to get reflected in the<br />

financial statements described above. Often, external users of financial information have only the final information.<br />

Information intermediate balances of certain accounts, the financial po<strong>si</strong>tion of certain balance sheet items are<br />

available only to users of internal financial information. International accounting standards come to needs of internal<br />

and external users by setting the format and information contained in the financial statements.<br />

As noted above, corporate governance in the opinion of Diane K. Denis and John J. McConnell (Source: The Journal<br />

of Financial and Quantitative Analy<strong>si</strong>s, Vol 38, No. 1 (Mar. 2003), pp 1 - 36 published at the Univer<strong>si</strong>ty of<br />

Washington School of Bu<strong>si</strong>ness Administration) has two transmis<strong>si</strong>on mechanisms, one internal and one external.<br />

Regarding the internal mechanism of transmis<strong>si</strong>on, the main engine of transmis<strong>si</strong>on is represented by the Board of<br />

Directors. This is usually the interests of shareholders. The Management Board is to monitor and compensate<br />

management in order to maximize shareholder value. While in theory, the Board role is clear, in practice things are<br />

less clear. Often the Board of Directors includes some of the executives, but are cases when the Board of Directors is<br />

composed mainly of executives (which in theory should monitor them). Often the process by which members are<br />

appointed Board is such that management is often an important word to say.<br />

Shareholders is rarely not directly involved in the management of organizations and is rarely completely separate<br />

company. Typically, management has a few percent of the company. In this <strong>si</strong>tuation, the shareholders is an<br />

important element in terms of corporate governance. It is assumed that shareholders who are not involved in<br />

management, can influence the actions taken by management.<br />

In many countries, the government has many organizations. If you look at government as a <strong>si</strong>ngle entity, state<br />

corporations have a very concentrated shareholding. In recent years there has been a tendency to dispose of<br />

properties taken over by the state. Transfer of ownership from state to private supplies imported items that can be<br />

examined about the effect of ownership on firm performance.<br />

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External mechanisms of corporate governance occurs in many forms. When the actual value of the company is very<br />

small compared to its potential value, there will be many parties interested in taking control of it. In this <strong>si</strong>tuation, it<br />

is most likely a change of ownership.<br />

Legal system is of particular importance in terms of external mechanisms of corporate governance. Jensen (1993)<br />

suggests that the legal system is an external mechanism of corporate governance but empha<strong>si</strong>ze that it has certain<br />

limits in solving issues that arise between managers and shareholders. La Porta, Lopez-de-Silanes, Shleifer and<br />

Vishny (1998) argue that the legal system has a fundamental mechanism in corporate governance. In particular, it<br />

stresses that the legal system in a country protects the rights of investors, so that it becomes the determining factor in<br />

the link between corporate finance and corporate governance in that country. Extend their research on various legal<br />

systems in several states. Comparing different systems of corporate governance is born but the question is the ideal?<br />

One is defined as the ideal? If any, are his characteristics? If there is one ideal that should be its characteristics?<br />

In principle, as stated Andrei Shleifer and Robert W. Vishny (A Survey of Corporate Governance, Andrei Shleifer<br />

and Robert W. Vishny, The Journal of Finance, Vol 52, No. 2, 1997, p. 737-783), corporate governance in managing<br />

the corporate donors to ensure that the value received in exchange for financing. How to ensure that shareholders but<br />

are rewarded? How to ensure that these managers do not "steal" the capital invested by shareholders? How do<br />

shareholders control managers?<br />

At first is not clear that shareholders receive in exchange for funding made by them (if they still receive something).<br />

Managers are remunerated by wages received. There have been cases in which managers of companies have "loot"<br />

companies. In Romania, the banking sector is eloquent in 90 years, when the rifle was more banks. Advanced market<br />

economies have solved this problem.<br />

Regardless of time and economy, issues of corporate governance râne an issue of major importance. As mentioned<br />

above, even in developed economies have a high disagreement on how good or bad corporate governance<br />

mechanisms are. There is an agreement between English models, Japanese, German or American. These mechanisms<br />

are very good, but there were few differences between them. Although not differ greatly from each other, from<br />

corporate governance systems in other states, there is a <strong>si</strong>gnificant difference. Literature refers to the italian system<br />

of corporate governance, which is con<strong>si</strong>dered insufficiently developed. In underdeveloped countries, including some<br />

in developing corporate governance mechanisms are mis<strong>si</strong>ng entirely. In Rus<strong>si</strong>a, the lack of corporate governance<br />

mechanisms has led to a series of problems in many privatized companies.<br />

Long-term market mechanisms helps corporate governance mechanism. The existence of market competition<br />

between companies will lead to minimizing costs, increa<strong>si</strong>ng efficiency and competitiveness, because otherwise<br />

would not be pos<strong>si</strong>ble to survive in a competitive environment. There are still some skepticism as to leave only to<br />

regulate the market and to support corporate governance mechanisms. The market can not provide certainty to<br />

shareholders and will recover the capital invested in the company. The existence of competition in the market make<br />

use of resources to be more effective and, available funds to be higher. Due to separation of duties, shareholders do<br />

not always have control over the company.<br />

Many authors, including Andrei Shleifer and Robert W. Vishny (A Survey of Corporate Governance, Andrei Shleifer<br />

and Robert W. Vishny, The Journal of Finance, Vol 52, No. 2, 1997, p. 748) raises the following question related of<br />

corporate governance: why shareholders put their money to the leadership, management, knowing that he has a great<br />

power of deci<strong>si</strong>on on how to use, until you lose one of them? The answer is somewhat obvious: shareholders expect<br />

to increase capital investment, to increase investment, high opportunity cost. Hopes that shareholders will have cashflow<br />

links future higher initial investment. These cash-flow <strong>si</strong>tes most often takes the form of dividends, but not<br />

only. The re<strong>si</strong>dual value, or value of sales is also very important and sought by shareholders. In the case of Romania,<br />

developments <strong>si</strong>nce 1989 have created the proper climate for starting and very rapid growth of many bu<strong>si</strong>nesses,<br />

which were then resold or be associated with larger international companies. If investors do not con<strong>si</strong>der that the<br />

re<strong>si</strong>dual value or resale along with cash flow can not cover future investment, they will not invest at the outset.<br />

Management, rewards often to show shareholders that their investment is profitable, attracting new funding sources<br />

from the various investors and financial markets.<br />

Another reason is that investors have when investing in a company without receiving any kind of control is that they<br />

are extremely optimistic. Investors are sometimes so enthu<strong>si</strong>astic that without investing too much to stand on and no<br />

thoughts to think about how they will recover their investment, only mizând evolution of the actions. An extreme<br />

ver<strong>si</strong>on of such behavior are Ponzi schemes, in which investors are attracted to repeatedly enter the last pay the<br />

original investors, thus creating the illu<strong>si</strong>on of a high yield. These pyramid schemes are studied in the literature,<br />

providing important information related to investor behavior and its information. These investors have no protection,<br />

just hope that they will recover the initial amounts and the yields expected. These pyramid schemes are very<br />

common in developing countries (Romania experienced several such schemes in the 90 - Caritas, Philadelphia, etc.).<br />

In Rus<strong>si</strong>a was famous MMM pyramid scheme in which millions of people have bought shares.<br />

148


In this context described above, it tried to limit the exaggerated optimism of investors, at least in some markets. For<br />

example, Kaplan and Stein in 1993 showed that high yields in government bonds were used to finance the take over<br />

in the United States in 80 years. Ritter (1991), Loughran, Ritter, and Rydqvist (1994), Pagano, Panetta, and Zingales<br />

(1995), Teoh, Welch, and Wong (1995) provide evidence which demonstrates that the initial and subsequent issue of<br />

shares are overvalued. It was noted that when the scholarship is very high have many issues of new shares, while the<br />

scholarship is reduced issuance of new shares are almost nonexistent. Similarly, when profitability is high companies<br />

held most issues new shares as opposed to periods of low profitability, they have very few issues of shares.<br />

The link between corporate governance mechanisms and mechanisms of financial reporting is very close. Financial<br />

reporting, especially in the group of companies is very important that shareholders interrnediul by taking "the pulse"<br />

of investment.<br />

There is a category of investors to finance the company in exchange for a certain control over the deci<strong>si</strong>ons that<br />

companies and assets. These funding agreements are based on legal grounds, so if managers violate these<br />

agreements, donors can address justice<br />

The most important as they have shareholders, is entitled to vote, which is particularly important especially when<br />

deciding mergers, acqui<strong>si</strong>tions, and the election board of directors (the board of directors), which can be controlled to<br />

some extent management (Mann (1965), Easterbrook and Fischel (1983)). Often, the right to vote is difficult to<br />

overview. In many countries can not vote by mail or fax, shareholders are required to be present at the appointed<br />

time and place to exercise their right to vote. In these circumstances, the right to vote by small shareholders becomes<br />

virtually impos<strong>si</strong>ble which assures major shareholders of non small shareholders vote.<br />

In Rus<strong>si</strong>a, there are organizations in which management threatened with firing employees shareholders, if not vote in<br />

a certain direction. It is more practical and neanunŃarea small annual meetings of shareholders, not to be present and<br />

to exercise such right to vote. Stalin said "it is not important how people vote, it is important who counts votes and<br />

generally include managers shareholder votes.<br />

Even if shareholders elect board of directors, this is not a guarantee that they represent their interests.<br />

An important role in terms of corporate governance has and Organization for Economic Cooperation and<br />

Development (OECD). Organization for Economic Cooperation and Development (OECD) is an international<br />

organization of those developed nations that accept the principles of representative democracy and free market<br />

economy. The organization has its origins in 1948, as the Organization for European Economic Co-operation<br />

(OEEC), the Organization for European Economic Cooperation to help manage the Marshall Plan reconstruction of<br />

Europe after the Second World War. Later the membership was extended to the out<strong>si</strong>de of Europe, and was reformed<br />

in 1961 after the Organization for Economic Co-operation and Development (OECD), in French: Organization of<br />

Coopération et de Développement Economiques.<br />

Organization for Economic Cooperation and Development is a unique forum where the governments of 30<br />

democracies work together to meet the challenges of economic, social, those related to globalization and exploitation<br />

of the opportunities of globalization.<br />

The organization provides a framework within which governments can compare their political experiences, seek<br />

answers to common problems, identify good practices and to coordinate domestic and international policies. This is a<br />

forum where the pressure can also act as a powerful incentive to improve policy and implementation tools that<br />

independent occa<strong>si</strong>onally can lead to the <strong>si</strong>gning of treaties.<br />

Exchanges of information and analy<strong>si</strong>s of OECD governments are provided with a secretariat in Paris. The<br />

secretariat collects data, monitors trends and analy<strong>si</strong>s and forecast economic developments. This research and social<br />

changes and bu<strong>si</strong>ness models developed, the environment, agriculture, technology, taxes and other areas.<br />

OECD helps governments to increase prosperity and fight poverty through economic growth, economic stability,<br />

trade and investment, technology, innovation, anteprenoriat and cooperation for development. There must be<br />

assurance that economic growth, social development and environmental protection are achieved together. Other<br />

goals include creating jobs for everyone, social equity, clean and effective governance.<br />

OECD works to understand and to help governments respond to new developments and concerns. These include<br />

trade and structural adjustment, online and security challenges of reducing poverty in the developed world. For more<br />

than 40 years, the OECD is one of the largest and most reliable sources of comparable statistical, economic statistics<br />

and social data. OECD databases include a wide and varied range, such as national accounts, economic indicators,<br />

labor, trade, occupation, migration, education, energy, health, industry, charges and taxes, and the environment. Most<br />

of the studies and analy<strong>si</strong>s are published.<br />

For over the last decade, the OECD has resolved a number of social, economic and environmental, and deep<br />

connection with bu<strong>si</strong>ness, trade unions and other civil society representatives. Negotiations at the OECD in respect<br />

of taxes and transfer pricing have opened the way of bilateral treaties around the world (source:<br />

http://ro.wikipedia.org).<br />

149


Conclu<strong>si</strong>ons<br />

There is a generally accepted view (Andrei Shleifer and Robert W. Vishny (A Survey of Corporate Governance,<br />

Andrei Shleifer and Robert W. Vishny, The Journal of Finance, Vol 52, No. 2, 1997, p. 753), that when shareholders<br />

have odds are very small and many in number, their rights may be violated more ea<strong>si</strong>ly by participating companies.<br />

When shareholders are few in number and have <strong>si</strong>gnificant shares, usually, they exercise greater control over the<br />

organization.<br />

Whatever the case, the role of corporate governance is increased when there are effective financial reporting, able to<br />

provide an overview of the organization.<br />

However, when we are dealing with group companies, the <strong>si</strong>tuation is very much complicated. Various risk<br />

concealing information related to one or more companies within the group is very high and it is extremely difficult to<br />

ensure a correct picture to the whole group. Consolidation process, seen as part of the financial reporting becomes a<br />

major role. Existence of different tax rules in different countries working members of the group companies, further<br />

complicating the process of consolidation.<br />

Shareholders, financiers, investors and existing potential users of financial information in general and group<br />

companies in particular must be helped in the sense of protecting their "mi<strong>si</strong>nformation" coming from the<br />

management.<br />

Bibliography<br />

Journal of finance<br />

150


COLLABORATIVE BANK<strong>IN</strong>G SYSTEMS<br />

Cristian CIUREA<br />

PhD candidate<br />

Academy of Economic Studies, Bucharest, România<br />

cristian.ciurea@ie.ase.ro ����¤�������¨¨©��¢©�£�¤� ��¤��©����¤¢¤©¢¤�¢¤�¤��¤��©£�<br />

Abstract:��£��©�¤¢�¤��¢£�¤�£¤<br />

JEL Clas<strong>si</strong>fication: P49<br />

1. Collaborative systems<br />

Collaborative systems represent an interdisciplinary field at the intersection of economy, science,<br />

management, and sociology. Collaboration involves organizations that have a common mis<strong>si</strong>on and join together to<br />

form a new structure. (Arba 2005)<br />

A collaborative system is the system in which many users or agents are engaged in a shared activity, often in<br />

distanced locations. In the large family of distributed applications, collaborative systems are distinguished by the<br />

fact that the agents work together to achieve a common goal and have a great need to interact with each other in<br />

the sense that they share information, change requests, etc. (Dobrican 2005)<br />

��©¢©��¤¢£��£����¢��¤��¨¨©��¢©�£�¤�©�££��� ��¤�����¢¤©��¢§©¨£� ��©¢©��¤¢£��£��¨£¤ ¢¤¨£©�£¨£� ���¢�©�£¨£� �����¨¤�£� �£��¤�¢£� ©���©£��©£�©�£¨£� �©¢¤�¢¤�¤��¤��£��¤¢¤��� �¤���£��£�©��¢���¢© �©�££��� ��¤����¤©¢�£�¨¤©�©¨ �¤��£��¤¢¤��¡© ���£��¢¤©�¤��¤¤��£�£¤�� ©����¤�¤¢��¢�©��¤¨¤�¤¨£� ��¨¨©��¢©�£�¤�©�££��� ��¤���<br />

Keywords:��¨¨©��¢©�£�¤� ��¤����©�££��� ��¤��¢§©¨£� ��©¢©��¤¢£��£����¤�¢£�� �¢��¤¢�£¤�©��¢§©¨£�<br />

After criterion type of application, collaborative systems are clas<strong>si</strong>fied into:<br />

they ��¤��£�¤�§�©�£��<br />

- ��¨¨©��¢©�£�¤�<br />

- ��¨¨©��¢©�£�¤�<br />

- �¢��§��£�¤��¨¨©��¢©�£�¤�<br />

- ��¨¨©��¢©�£�¤�©�££���<br />

-<br />

are applied in the educational field and aimed at evaluating and<br />

enhancing the educational process performance;<br />

they are encountered in the military field and are characterized by strict<br />

rules of organization and functioning;<br />

de<strong>si</strong>gned to increase production capacity and product quality in different<br />

units producing goods and services;<br />

they are analyzed to determine factors affecting the banking system and its<br />

components.<br />

The banking system, seen as a collaborative system, con<strong>si</strong>sts of 3 subsystems: ��¤�:<br />

• Con<strong>si</strong>st of bank branches, ATMs, headquarters, money and last but not least, people;<br />

• There is a very good communication and cooperation between these elements, provided by the staff<br />

from bank branches and headquarter;<br />

• The staff from headquarter develop rules, procedures, circulars, on which employees from bank<br />

branches operate their activity;<br />

• From the customers’ perspective, each branch is a separate unit of the bank, but from the bank<br />

�§�� �£�©¨¨ ��¤�� ��¤�� ��¤�� ��¤�����¤�¤��¤<br />

151


-<br />

-<br />

employees, all operating sub<strong>si</strong>diaries works as a whole.<br />

Figure 1. The phy<strong>si</strong>cally subsystem of a collaborative banking system (Ivan et all 2007) ��¤�, con<strong>si</strong>sting of all software and hardware resources available to the bank to<br />

conduct its bu<strong>si</strong>ness. This subsystem is the most important in the banking system, because he controls the<br />

phy<strong>si</strong>cal flow of money in the sense that it works with scriptural money. ��¤£���¢�©�£���§��<br />

Figure 2. The informatics subsystem of a collaborative banking system (Ivan et all 2007) ��¤�, con<strong>si</strong>sting of the flow of electricity, Internet and intranet connections, alternative<br />

channels of communication. If temporary fall part of this subsystem, the bank activity is compromised,<br />

<strong>si</strong>nce it is providing communication between branches and headquarter. Most banks have taken security<br />

measures to prevent this <strong>si</strong>tuation, meaning that computers and servers on which are the databases are<br />

equipped with UPS, which allows them to operate in case of a fall in electricity and the telecommunications<br />

is ensured in parallel by fixed and mobile phones. �§�� ��¤¤�¤¢�<br />

Table 1. Comparison between a clas<strong>si</strong>c banking system and a collaborative banking system<br />

Clas<strong>si</strong>c banking system Collaborative banking system ��¤�<br />

��¤�©�££���<br />

152


- There are fewer rules, procedures<br />

and less red tape;<br />

- The operating costs are lower. ���©��©�¤�<br />

- Reduced transparency;<br />

- Low quality;<br />

- Slow progress. �£�©��©��©�¤�<br />

- Full transparency;<br />

- Perfect communication between ���©��©�¤�<br />

employees;<br />

- Fostering teamwork;<br />

- High quality of services;<br />

- Rapidly progress.<br />

- The operating costs are higher. �£�©��©��©�¤�<br />

When collaborative systems are used voluntarily, one of the key drivers to success is the manner in which<br />

users feel their experience with the system: if they like, if the system offers them what they expect from him, if they<br />

are able to communicate freely and naturally with other participants, if they wish to recommend it to others. (Ivan et<br />

all 2007)<br />

2. Quality characteristics of collaborative banking systems<br />

The most important quality characteristics of collaborative banking systems are as follows: ¡ ¡<br />

-<br />

-<br />

-<br />

-<br />

-<br />

In the banking system, the reliability of a bank, seen as a complex collaborative system, refers to the confidence � �©£��©£�©�£¨£� ¡ £��¤�¢£� ¡ ����¨¤�£� ��¢�©�£¨£� ¢¤¨£©�£¨£�<br />

that the customers have in the bank ability to work properly and normally in all conditions before established. A<br />

bank is reliable if it is sustainable over time. The reliability of a collaborative banking system assumes strict<br />

compliance with those principles, rules, standards and operating procedures of a bank to ensure the profits<br />

maximization for a long period of time.<br />

refers ��¢�©�£¨£�<br />

to the ability of a collaborative system to be transferred from one work environment to another.<br />

Portability for collaborative banking system aims:<br />

- ���¢£��¤����§�¤���, refers to the degree of standardization and recognition at international<br />

level of models for each printed document: external payment dispo<strong>si</strong>tion, payment order, payment sheet,<br />

etc.;<br />

- involves the transfer of a management model from a geographic area to<br />

another. Applying a different model of management at baseline performs restructuring of banks. This<br />

model can be new or adopted from other <strong>si</strong>milar collaborative systems;<br />

- ���¢��¤�§¢¤�, involves measuring the generality degree of the procedures developed in a bank<br />

and applying them in other banks or collaborative systems, depending on circumstances;<br />

- refers to employees transferring from one branch to another and from one geographical<br />

area to another area. This portability is the movement of staff where the bank is opening new branches;<br />

-<br />

��¢�©�£¨£�<br />

���¢��¤��¤�, refers to the pos<strong>si</strong>bility of carrying out operations in various other conditions of<br />

work than usual and by others;<br />

- is<br />

��¢�©�£¨£�<br />

the<br />

���©�©�¤�¤���<br />

translation of various software components of the information system from a<br />

workstation to another.<br />

����©�� ��¢�©�£¨£� ��¢�©�£¨£� ������¡©¢¤ ��¢�©�£¨£� ��¢�©�£¨£�<br />

153


A bank and the opens branches in different counties or cities in the country do an example of portable<br />

collaborative system.<br />

Figure 3. Portable collaborative system<br />

If the bank has its headquarters in the county of X, then opening a branch in the county of Y provides its presence<br />

in this county. This ensures portability of collaborative banking system. It con<strong>si</strong>ders the following variables:<br />

- = the total number of bank equipment;<br />

- ��= = the number of equipment that are portable;<br />

- the total number of bank employees;<br />

- = the number of bank employees which may move or be moved to other locations;<br />

- = the multitude of bank software which build the information system of it;<br />

- = all portable bank software;<br />

- = the team management of the bank ;<br />

- = the portable bank’s management. ���, It defines the portability degree of a bank, as follows:<br />

+ + +<br />

=<br />

+ +<br />

��<br />

+ . (1)<br />

���<br />

¤¢£ ¤¤ ¤¥ ¦¤ ¤¡ ¥ ¤ �� � ���¦ ��¦ ��� ¢£ ¡<br />

The collaborative banking system is a system with high complexity, with a large number of components and a<br />

large variety of links between them. The complexity of the banking system is given by the operations they carry<br />

out, but also by the collaboration between different banks from different countries and by the alignment to<br />

standards imposed by the regulations in this worldwide field. The collaborative banking system has components<br />

that can be represented by u<strong>si</strong>ng a graph, the nodes being represented by these components, and the arcs by the<br />

links between components. The aggregated complexity of the collaborative banking system, ��, is given by the<br />

complexity of the subsystems that form it, ���, and by the complexity of linkages between subsystems, ���, as<br />

follows: ��§¨©�����©���, ¨��§�and¨��������are where importance coefficients; (2)<br />

The characteristic of collaborative systems is well evidenced in the banking system, specifically in<br />

the case of commercial banks and its branches. Branches of banks are collaborative systems that fulfill a <strong>si</strong>ngle<br />

£��¤�¢£�<br />

154


function, namely, managing client accounts and transactions conducted by them. By integrating these branches result<br />

the large collaborative system, represented by the bank itself, which in this case fulfills many functions.<br />

The integration capacity of a collaborative system is given by the ratio between the value of integrated system<br />

and the expenditure, which is made to ensure the integration: ¤¢= , where: (3)<br />

¦is the integration capacity of a collaborative system; �¦�is the expenditure made to ensure the system integration;<br />

is the value of integrated system.<br />

If two banks merge by absorption, the absorbed bank must be integrated into the one who bought it, by<br />

determining it to function exactly as the parent bank. Because a sub<strong>si</strong>diary bank purchased to work after the ¡�¦ £¢¡ ¡¢<br />

parent bank rules, are made expenses for operators’ trainings, equipment, furniture, software and support,<br />

bu<strong>si</strong>ness changing and others.<br />

In this case, the integrity degree can be determined as follows:<br />

−<br />

= �¦�is , where: (4)<br />

the integrity degree;<br />

���represent the acqui<strong>si</strong>tion cost of the bank;<br />

represent the costs incurred to ensure integration.<br />

In the case of a commercial bank, regarded as a collaborative system, the refers �©£��©£�©�£¨£� �¢� ©�§<br />

¥¦§ ¥¦§¥¨§<br />

primarily to<br />

maintain its information system. The banks information system is very complex and very clever, because it must<br />

manage client accounts. The bank existence to the market is limited in functionality and maintainability of its<br />

information system.<br />

3. Increa<strong>si</strong>ng the efficiency and the performance level in collaborative banking systems<br />

In the collaborative banking systems are the following components:<br />

- ��¤�©�¤¢£©¨, which includes buildings, equipment and other property;<br />

-<br />

, con<strong>si</strong>sts of flow of electricity, Internet and intranet connections, alternative channels of<br />

communication;<br />

- ��¤£���¢�©�£��, compri<strong>si</strong>ng all software and hardware resources available to the bank to conduct its<br />

bu<strong>si</strong>ness;<br />

- ��¤�§�©�, including the bank human resources, the categories of personnel and the qualification<br />

levels of them.<br />

��¤¤�¤¢�<br />

155


Bank's financial results depend largely on the quality of staff and the efforts of each employee separately. For<br />

each po<strong>si</strong>tion of the bank, the department of human resources is seeking people with a degree of training higher<br />

than required by the job in question. The goal of this recruitment is the elimination of cases in which an employee<br />

fails to meet certain requirements or to resolve certain issues related to its activity. Training of employees at work<br />

must be done at least every five years. During this period, an employee of the bank carries out one or more<br />

trainings.<br />

Regarding the collaborative banking system, an indicator for increa<strong>si</strong>ng the efficiency is the level of staff<br />

training. Con<strong>si</strong>dering the qualifications period of five years, the minimum number of qualifications that get an<br />

employee is one in five years and the maximum number is one per year or five qualifications over five years. The<br />

maximum number of training ses<strong>si</strong>ons that the bank will finance, over a period of five years, is calculated according<br />

to the relationship: ��§�©��, where: (5)<br />

is the total number of training or qualifications supported by the bank;<br />

is the numbers of people employed in the bank and which are eligible for training.<br />

The degree of increa<strong>si</strong>ng the level of staff training, GP, is determined according to the relationship: �� ��<br />

©¢= is ��<br />

, where: (6)<br />

the degree of increa<strong>si</strong>ng the level of staff training;<br />

is the number of persons qualified in the five years;<br />

is the total number of training or qualifications supported by the bank. �� ��<br />

If we take into account the duration of trainings, in the formulas for calculation of the indicators will appear<br />

another two variables:<br />

= minimum duration of training, expressed in calendaristic months;<br />

= maximum duration of training, expressed in calendaristic months.<br />

In this case, the total number of training ses<strong>si</strong>ons supported by the bank within five years, expressed in<br />

calendaristic months, is given by the relationship: ��§�©��©��©��(7)<br />

The degree of increa<strong>si</strong>ng the level of staff training will be determined with the same formula, with the<br />

difference that the number of persons qualified in five years is weighted with the duration of qualifications for each<br />

person. This indicator shows the <strong>si</strong>tuation in which is the collaborative banking system in terms of level of staff<br />

training and the quality of human resources.<br />

Collaborative systems should work better than other types of systems. This is achieved by: �¤�§�£����¤�£�¤¡©£�£��£�¨£�¤, - to settle and resolve a specific problem: this proposal applies to<br />

collaborative systems involving a large interaction with customers such as banks or stores. Sizes that<br />

characterize the process of waiting are: the average number of people waiting in line, the average holding<br />

time for a person, the average number of people served and the average serving time for a person. In the<br />

case of the collaborative banking system is added also the volume of money traded per unit time.<br />

For a bank were obtained the following experimental values of the mentioned indicators for a number of 10<br />

��©� ��£�<br />

¡<br />

¥<br />

served clients:<br />

156


Table 2. The values of waiting in line indicators for a collaborative banking system<br />

The<br />

average<br />

serving<br />

time for a<br />

person<br />

(thousands)<br />

The<br />

average<br />

holding<br />

time for a<br />

person<br />

(min)<br />

The<br />

average<br />

number of<br />

people<br />

waiting in<br />

line<br />

The<br />

volume of<br />

money<br />

traded per<br />

unit time<br />

(thousands<br />

of RON)<br />

Person Person Person Person Person Person Person Person Person Person<br />

1 2 3 4 5 6 7 8 9 10<br />

10 9 8,5 9,5 11 10,5 10 7,5 11,5 9,5<br />

5 6 5,5 3,5 4 6,5 3 5 4,5 5,5<br />

50 48 55 52 46 59 37 47 45 54<br />

105 103 110 114 98 93 126 108 99 101<br />

For the collaborative banking system is defined the indicator average amount of money traded by a person per<br />

unit time, according to the relationship: £¦¤¥¡= , where: (8)<br />

VMBTP is the average amount of money traded by a person per unit time;<br />

VBT is the total volume of money traded per unit time;<br />

NPS is the average number of people served.<br />

Depending on the values obtained for the indicators in table 2 is achieved the ranking of bank staff, according to<br />

performance achieved. For example, the ranking of broker acting on the exchange market is made after the<br />

annual amount of profit made by each broker individually.<br />

Is calculated an global indicator for the assessment of a bank officer based on the indicators in table 2, as follows:<br />

¡¢<br />

©�¤¢����¤¢§�£��£�¤�©��,<br />

£¤¥<br />

where: (9)<br />

• p1, p2, p3 şi p4 are weights with p1 + p2 + p3 + p4 = 1;<br />

157 �¢©�¤�� ¡©£�£��£�¨£�¤�©�©����¤©�¤¢©�¤©��§�������¤ ¦��§���¤©�¤¢©�¤�¤¢�£���£�¤�©�§����¤©�¤¢©�¤��¨�£���£�¤�©�¨����¤©�¤¢©�¤�§��¤¢���¤��¨¤


• IGA is the global indicator for the assessment.<br />

performed<br />

- ¦��¢¤©�£����¤��¨§�¤����¤¢©�£���<br />

- �¤�§�£��¤��¨�<br />

- ¦��¢¤©�£��©�©��©�£¨£�<br />

on the mobile, Internet Banking and other alternative<br />

channels of communication, in the case of the banking system. These operations involve a lesser interaction<br />

with bank staff, leading to a higher speed of performing transactions. Thus increase the number of people<br />

served by the collaborative system, and the number of people waiting in line tends to zero. The<br />

implementation of alternative channels of communication is costly for a bank, but the growth rate of profits<br />

obtained by the use of these services is upward; �¤���¨§��§©�£���, in order to increase the stability of collaborative system. A person in a<br />

certain po<strong>si</strong>tion in an institution has accumulated experience that gives a certain stability and safety in the<br />

workplace. The staff fluctuation in a bank leads to a decrease in system efficiency and reducing<br />

productivity. To reduce this fluctuation, the department of human resources within the bank has a very<br />

important role, it can contribute by stimulating and motivating employees; ����©������¤¡�¢£¤��£¢���¤��, in order to increase efficiency and reliability of the<br />

collaborative system.<br />

4. Conclu<strong>si</strong>ons<br />

The development of collaborative systems conduct to increase their complexity and the global character of<br />

the economy is de<strong>si</strong>gned to determine, also a global character for many of the collaborative systems. From the<br />

information point of view, to these global collaborative systems must correspond global performance indicators,<br />

procurement systems scratchy and data conver<strong>si</strong>on procedures, to transform heterogeneous information into<br />

homogeneous entries for aggregate indicators, defined in the metrics of collaborative systems. Based on these<br />

aggregated indicators should decide appropriate to the global level, intermediate level and the execution level of any<br />

collaborative system organized into hierarchical levels.<br />

A collaborative system creates a environment where people can work better together, can share information<br />

without the constraints of time and space, being characterized by three fundamental aspects: joint activities,<br />

sharing environment and way of interaction.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research<br />

and innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies (project no. 7832, “Doctoral Program and PhD Students in the education research and innovation triangle,<br />

DOC-ECI”).<br />

References �§�£�¤��©����§�©�£��, Arba, R. 2005, `Collaborative Electronic Marketplace`, in<br />

Cluj-Napoca, pp. 11.<br />

Dobrican, O. 2005, `An Example of Collaborative System`, in ��¤��£��§�£�¤��©����§�©�£��, Cluj-Napoca, pp. 48.<br />

Ivan, I., Boja, C. and Ciurea, C. 2007, -�¤�¢£¤�£�¢©��£�©, Editura ASE,<br />

Bucureşti.<br />

¤�¢£�£©¨¤�£��¤�¤¨�¢��¨©��¢©�£�¤ � ¦��¤¢�©�£��©¨¡�¢£������¨¨©��¢©�£�¤�§���¢� ¦��¤¢�©�£��©¨¡�¢£������¨¨©��¢©�£�¤�§���¢��<br />

��¤��£�<br />

158


A Service Oriented Architecture for Public Transport Optimization<br />

Liviu Adrian Cotfas, Popescu Sabina<br />

Academy of Economic Studies, Bucharest, Romania<br />

liviu.cotfas@ase.ro, sabina.popescu.monica@gmail.com<br />

Abstract<br />

Car traffic is one of the most important sources of global pollution. An easy solution for the authorities to<br />

reduce the number of cars in big cities would be to convince as many people as pos<strong>si</strong>ble to use public transportation.<br />

Be<strong>si</strong>des numerous advantages, public transport has as a major disadvantage the difficulty of selecting an<br />

optimum transport route, determined by the complexity of the network. Taking into con<strong>si</strong>deration this aspect, the<br />

present paper suggests a solution for route generating within multi-modal public transport networks. Taking into<br />

account the fact that different users con<strong>si</strong>der different routes as optimum, this paper proposes the utilization of<br />

flexible restrictions along<strong>si</strong>de the clas<strong>si</strong>cal options (number of transfers, number of public transport means, walking<br />

distance, costs and total duration). Thus generating a route which reflects much better the users’ preferences will be<br />

pos<strong>si</strong>ble.<br />

In order to allow a greater flexibility, the proposed solution relies on a service-oriented architecture.<br />

Structuring the application in independent web services allows the implementation of the user interface, either under<br />

the form of a web application acces<strong>si</strong>ble from the browser, or under the form of a desktop application or under the<br />

form of an application for mobile terminals. The open implementation allows taking the information from external<br />

sources via web services, of the XML standard (Exten<strong>si</strong>ble Markup Language) or of the RSS standard (Really<br />

Simple Syndication). Thus be<strong>si</strong>des the information strictly connected to public transport, users can be presented<br />

information about the air pollution in different areas of the city, the weather forecast as well as geo-referenced<br />

information from sources such as Wikipedia and Flickr. The system can also be ea<strong>si</strong>ly utilized as a geo- referenced<br />

adverti<strong>si</strong>ng platform by displaying location based advertisements.<br />

Keywords: Service Oriented Architecture, Public Transport, Geographic Information System, Location Based<br />

Adverti<strong>si</strong>ng<br />

JEL Clas<strong>si</strong>fication: F00-General<br />

Introduction:<br />

A frequent problem in the big cities is the very busy car traffic which hardens the flow and generates great<br />

amounts of polluting gases which accelerate the global warming process and irremediably affects both men’s health<br />

and the environment. Thus passenger transport is estimated to generate approximately 15% out of the whole amount<br />

of carbon dioxide annual emis<strong>si</strong>ons [1]. Be<strong>si</strong>des noxious gases, phonic pollution caused by traffic also represents an<br />

important issue.<br />

A pos<strong>si</strong>ble solution for the authorities to reduce the number of means of transport in big cities would be to<br />

convince as many people as pos<strong>si</strong>ble to use public transportation. On the average, for one <strong>si</strong>ngle person who gives up<br />

u<strong>si</strong>ng his personal car and chooses public transport there is a cutting down of 9 grams per day in the carbon dioxide<br />

emis<strong>si</strong>ons, respectively an approximate of 2177 grams annually [2]. Furthermore, other advantages include the<br />

decrease in phonic pollution, ease of traffic, the reduction of the necessary number of parking places, the reduction of<br />

the investments necessary for the construction of passages and tunnels destined to ease traffic, the cutting down of<br />

expenses on passenger transport.<br />

Along<strong>si</strong>de these benefits, the utilization of public transport also presents drawbacks such as the very<br />

complicated structure of the transport network which makes the choice of an optimum route difficult. The selection<br />

of the best route is more difficult when the exact location of the final destination (museum, restaurant, park, etc) is<br />

not known.<br />

159


Therefore, it is more than necessary to implement a system which would not only allow the generation of<br />

routes in multi-modal transport networks (subway, bus, tram, etc) but will also benefit from a base of objectives as<br />

large as pos<strong>si</strong>ble which could allow passengers the pos<strong>si</strong>bility of generating routes without previously knowing the<br />

location of the aimed objective. Moreover, taking into account the fact that the same route is not generally<br />

con<strong>si</strong>dered as optimum by different passengers, the system must include the users’ preferences as accurately as<br />

pos<strong>si</strong>ble.<br />

The majority of the existing systems do not have one or more of these conditions, which drastically limits their<br />

utility.<br />

The model of system proposed in this paper takes into account the elimination of all the drawbacks present in<br />

the current applications by utilizing an open architecture which allows acquiring information from multiple sources<br />

via web services, the XML standard (Exten<strong>si</strong>ble Markup Language) or of the RSS standard (Really Simple<br />

Syndication). Thus, the proposed system is an open one which can display geo-referenced information from a<br />

multitude of sources (information about the air pollution, the weather, from Wikipedia, etc). The system also offers<br />

support for multi-modal transport networks. The service oriented architecture makes the system acces<strong>si</strong>ble from a<br />

wide range of platforms and devices. Great care has been taken to display results and information in a convenient<br />

and suggestive manner. In order to include the users’ preferences as accurately as pos<strong>si</strong>ble, the implementation of a<br />

flexible restrictions mechanism has been opted for, be<strong>si</strong>des the usual fixed restrictions.<br />

The open architecture also allows an easy implementation of additional geo-referenced services including for<br />

example a location based adverti<strong>si</strong>ng service.<br />

2. Existing applications<br />

2.1. Transport for London<br />

The Transport for London application [3] is one of the most complex applications developed in order to<br />

generate routes in public transport networks. It offers a wide range of options inexistent in other applications of this<br />

type such as the options for persons with disabilities (the impos<strong>si</strong>bility of u<strong>si</strong>ng staircases, elevators, moving stairs).<br />

Among the disadvantages, there can be mentioned the relatively small number of objectives and the impos<strong>si</strong>bility of<br />

u<strong>si</strong>ng the application on mobile devices.<br />

2.2. Google Tran<strong>si</strong>t<br />

The Google Tran<strong>si</strong>t application [4] launched at the end of 2005 aims at offering the pos<strong>si</strong>bility of generating<br />

routes by u<strong>si</strong>ng public transport means in several cities from the United States of America as well as some cities in<br />

Europe and Japan. Among the applications under analy<strong>si</strong>s, this is the poorest in options, the latter being almost<br />

inexistent. It allows the route generation both by selecting from the map the departure-arrival points and by directly<br />

indicating the public transport stops.<br />

2.3. RATB<br />

The application made available for the users of RATB [5] offers the pos<strong>si</strong>bility of generating routes having the<br />

option of selecting the type of public transport means which we might wish to use. The route generation is pos<strong>si</strong>ble<br />

only by indicating the departure and the arrival station. The utilization is difficult because the departure and arrival<br />

points cannot be selected directly from the map. The application does not offer support for the generation of routes in<br />

multi-modal transport networks, the database used not being integrated with the Metrorex database. Another<br />

drawback is the impos<strong>si</strong>bility of u<strong>si</strong>ng this application on mobile terminals. Furthermore, it is not offered the<br />

pos<strong>si</strong>bility of selecting an objective as the final destination point.<br />

3. Service Oriented Architecture<br />

The proposed solution is based on a multi-level architecture (Fig. 1 Service Oriented Architecture) integrated<br />

with the usage of web services. A web service is defined [6] as being a software system de<strong>si</strong>gned to assure the hostto-host<br />

interaction described via WSDL (Web Services Description Language) which uses standardized network<br />

protocols like SOAP and HTTP. A web service is based on a collection of protocols and standards used for data<br />

exchange between applications and systems. The software applications written in different programming languages<br />

160


which run on different platforms can use the web services in order to exchange data via a network mainly<br />

represented by the Internet, in a manner somehow <strong>si</strong>milar to interprocess communication on a <strong>si</strong>ngle computer. The<br />

interoperability is due to the usage of adequate public standards.<br />

Such architecture combines the advantages of multilevel architectures with the advantages offered by the web<br />

services: interoperability, RESTful, loosely coupled. Given the fact that the system will have to cope with a high<br />

number of independent requirements from users, it is recommended to use a RESTful [7] working manner which<br />

may eliminate the neces<strong>si</strong>ty of keeping a permanent connection between clients and server, thus decrea<strong>si</strong>ng the use<br />

of resources per server. The use of web services allows a good system scalability and the components can be<br />

installed on different servers.<br />

Within the architecture, the greatest part of the system functionality is concentrated in the web service “Main<br />

Web Service” which includes the route generating algorithm, as well as the connections to the external data sources.<br />

The external data sources can be web services or XML or RSS processed data. The proposed system overtakes the<br />

maps used for route display by u<strong>si</strong>ng the Microsoft Virtual Earth [8] web service, whereas information concerning<br />

the weather or the level of air pollution is taken via XML and RSS.<br />

The main web service is directly appealed to by the web component, by the web service for the mobile devices<br />

and by the module which manages the requests/responses via SMS (Short Message Service).<br />

The mobile devices service is destined to prepare data for transmitting and displaying on devices with lower<br />

displaying and proces<strong>si</strong>ng capacities. This service achieves the compres<strong>si</strong>on of maps and other information conveyed<br />

in order to reduce as much as pos<strong>si</strong>ble the data volume which has to be transmitted to the mobile device. SMS<br />

Gateway is destined to interpret the SMS messages which contain route generation requests originating from clients<br />

and to transform the response sent by the main web service in SMS messages which can be transmitted via the<br />

mobile phones network.<br />

The use of service oriented architecture thus allows the modular implementation of the system concentrating<br />

the functionality in distinct web services which can be independently altered or used within other applications. The<br />

system can be ea<strong>si</strong>ly extended with new components or can ea<strong>si</strong>ly overtake data from additional sources.<br />

The flexibility offered by such a system is large, the clients being able to use the system via the web<strong>si</strong>te, the<br />

application for mobile terminals or the SMS messages.<br />

Fig. 1 Service Oriented Architecture<br />

The main web service can communicate with the geo-referenced adverti<strong>si</strong>ng system in order to display<br />

advertisements to the users depending on their current locations. For example, the adverti<strong>si</strong>ng service can use as<br />

parameters the client’s GPS coordinates, the de<strong>si</strong>red adverti<strong>si</strong>ng layout (text, image and text) and the maximum<br />

distance to the objective for which the advertisement would be displayed. The display of advertisements for<br />

objectives close to the user’s location increases the efficiency of the advertisement. At the same time, the<br />

advertisement becomes less annoying and even useful for the user of the application.<br />

The data related to routes, stations and objectives are stored via the spatial database<br />

which allows the easy calculation of distances as well as the determination of stations<br />

and objectives which exist in a certain area.<br />

4. Interface<br />

Con<strong>si</strong>dering the service oriented architecture, the implementation of applications<br />

which use the functionality exposed by the services can be ea<strong>si</strong>ly achieved in multiple<br />

Fig. 2 Mobile device ver<strong>si</strong>on<br />

161


programming languages, as well as for multiple platforms or operating systems. In order to demonstrate these<br />

aspects, an implementation of the application has been achieved under the form of a web<strong>si</strong>te (Fig. 3), a desktop<br />

application and a mobile devices application (Fig. 2).<br />

The implementation as a web<strong>si</strong>te has the advantage that the clients can use the application without having to<br />

install it previously. The implementation for mobile terminals allows its clients to generate routes whenever<br />

necessary, even if they do not have access to the computer. The identification of the client’s location in order to be<br />

used in the route generating process or for the display of close objectives can be achieved either via the GPS module<br />

if this one is incorporated or, if not, via the mobile phone network. In order to facilitate the usage, it is recommended<br />

to use a <strong>si</strong>milar interface in all the implementations.<br />

No matter the chosen variant, the users can visualize<br />

the public transport routes, with the pos<strong>si</strong>bility of selecting<br />

only a certain type of public transport, can visualize the<br />

categorized objectives as well as information taken from<br />

external sources via RSS or XML such as weather or the air<br />

pollution level. On the map, there can be displayed<br />

information related to objectives overtaken from Wikipedia<br />

[9] or other geo-referenced sources.<br />

In order to improve the performance, only the data<br />

related to the objectives or stations vi<strong>si</strong>ble on the map at the<br />

respective moment are included in the client application. This<br />

is achieved by determining the geographical coordinates<br />

corresponding to the corners of the displayed map and by<br />

comparing them with the geographical coordinates of the<br />

objectives and stations by u<strong>si</strong>ng the specific functionalities of<br />

the spatial databases.<br />

The route generation can be achieved by selecting the<br />

departure and arrival points directly from the map or by<br />

typing the name of a station or objective. The user can<br />

Fig. 3 Web Ver<strong>si</strong>on<br />

flexibly express his preference for one or several restrictions.<br />

The implementation of the flexible restrictions mechanism at<br />

the interface level was done u<strong>si</strong>ng sliders which allow the user to give a smaller or larger importance to a certain<br />

preference (Fig. 4). Along<strong>si</strong>de the flexible options, there are also available the clas<strong>si</strong>cal limitations to restrict the<br />

generation of routes to a <strong>si</strong>ngle type of means of transport or to impose the obligation of the existence of facilities for<br />

disabled persons on the generated route.<br />

The generated route is displayed both on the map and under the form of a list of stations. Be<strong>si</strong>des the station<br />

names, there are also displayed the means of<br />

transport that can be used, as well as the type<br />

of transport means. If the journey implies<br />

station transfer, this is also displayed.<br />

5. Conclu<strong>si</strong>ons<br />

Fig. 4 Route generating options<br />

The present paper proposes a way of implementing a system for facilitating the public transport by u<strong>si</strong>ng a<br />

service oriented architecture which enables the realization of an open system which can be ea<strong>si</strong>ly extended and<br />

improved with additional functionalities. Such a system provides multi-level advantages. Thus for the city<br />

inhabitants, the implementation of such a system will mean a faster and cheaper transport. For the local<br />

administration the system will offer the advantage of reducing the car traffic and the costs related to the development<br />

of the route network. The environmental-friendly aspects include the reduction of the air pollution, of the emis<strong>si</strong>ons<br />

which contribute to the global warming and the cutting down of the consumption of non-regenerating energetic<br />

resources.<br />

162


Pos<strong>si</strong>ble later developments include the implementation of a collaborative model which allows its users to<br />

propose, alter or add information for the objectives displayed on the map, as well as the implementation of a system<br />

of notifying the users, should traffic jams appear on the chosen route.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation<br />

triangle”. This project is co funded by European Social Fund through The Sectorial Operational Programme for<br />

Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

Bibliography<br />

[1] Schafer Andreas 2000, ‘Carbon dioxide emis<strong>si</strong>ons from world passenger transport: Reduction options’, �¢©����¢�©�£��¢¤�¤©¢��¢¤��¢�, Annual Meeting of the Transportation Research Board, pp 20-29<br />

[2] Public Transportation’s Contribution to U.S. Greenhouse Gas Reduction, 2007, accessed on 3 May 2009<br />

http://www.apta.com/research/info/online/documents/climate_change.pdf<br />

[3] Transport for London, The Town Hall of London, London, accessed on 3 May 2009,<br />

http://journeyplanner.tfl.gov.uk/<br />

[4] Google Tran<strong>si</strong>t, Google, Mountain View, accessed on 3 May 2009, http://www.google.com/tran<strong>si</strong>t<br />

[5] RATB, RATB, Bucharest, accessed on 3 May 2009, http://www.ratb.ro/index.php?page=plan_drum<br />

[6] Glossary for the OASIS Web Service Interactive Applications, Organization for the Advancement of Structured<br />

Information Standards, accessed on 3 May 2009, http://www.oa<strong>si</strong>s-open.org/committees/w<strong>si</strong>a/glossary/w<strong>si</strong>a-draftglossary-03.htm<br />

[7] Roy Thomas Fielding 2000, ‘Architectural Styles and the De<strong>si</strong>gn of Network-based Software Architectures’,<br />

accessed on 3 May 2009, http://www.ics.uci.edu/~fielding/pubs/dissertation/top.htm<br />

[8] Microsoft Virtual Earth, Microsoft Corporation, Redmond, accessed on 3 May 2009,<br />

http://www.microsoft.com/virtualearth/<br />

[9] Wikipedia Api, Wikimedia Foundation, accessed on 3 May 2009, http://wikipedialab.org/en/index.php/Wikipedia_API<br />

163


EFFECTIVE COMPETENCES MANAGEMENT US<strong>IN</strong>G E-<br />

LEARN<strong>IN</strong>G SERVICES<br />

Maria-Iuliana Dascălu<br />

Academy of Economic Studies, Bucharest, Romania, cosmicondina@yahoo.com �§�£�¤�� �¢�©�£�©�£���©�©£¤ �©���¢��¢����¤�£�£�¤�¤����©££��£���©���§����¤�¨��©¨£�©�£����¤���¤������¤ ��§��¢£¤�©���<br />

Abstract. £���¢�©�£���¤����¨�� ¢¤��¨§�£��©����¤¡�¢¨�¤�����£��¢£�£���¤��¨¤�¤¤���¤��¨�¤¢§£�£¨ ���¢©��£¤�£�� �§��©£�©�¨¤�¢�¡����¢©�£�¡© ��¤��¨�£��£���¢�§��¨¤©¢�£����¤����¨��£�©¨�����¨©�¤�¤�¨¤©¢�£��£�©� £���¢�©�����£�£��©�������© ¤�§�©�£��©¨¤¨¤�¤���� ¦���¤�§¢¢¤������¨¤�¤�����£�¤��£¢���¤����§�©��©�£�©¨£��¤¤��<br />

Keywords: competences management, e-learning, knowledge base, semantic networks, concept space graphs, etesting<br />

JEL Clas<strong>si</strong>fication: I210 Health, Education, and Welfare – Education and Research Institutions – Analy<strong>si</strong>s of<br />

Education, O300 Economic Development, Technological Change, and Growth – Technological Change;<br />

1. Introduction<br />

In the present context, in which the sustainable growth has to be achieved in conditions of globalization,<br />

technological revolution, the shift to knowledge-based economy and the global economic cri<strong>si</strong>s, people need to<br />

evolve rapidly. This can be achieved only if every individual has the necessary competences to live and work in this<br />

new society: according to the European Council, every citizen has to be equipped with IT skills, foreign languages,<br />

technological culture, entrepreneurship and social skills. Since 2000, it is widely recognized that people are the most<br />

valuable resource for development and economic revival. Knowledge, skills and personal attitude of all those<br />

involved in work process have major impact on innovation, productivity growth and competitiveness, but also<br />

contribute to motivation, increased satisfaction and quality of work of those engaged in economic activities. A list of<br />

competences needed to live and work in today’s Europe was developed: communication in the mother tongue,<br />

communication in the foreign languages, mathematical competence and ba<strong>si</strong>c competences in science and<br />

technology, digital competence, interpersonal, intercultural and social competences and civic competence,<br />

entrepreneurship, cultural expres<strong>si</strong>on, learning to practice life-long learning. However, these ba<strong>si</strong>c competences must<br />

be supplemented by more specific ones, according to each field of activity. This paper supports the general idea that<br />

learning is the only way to develop necessary competences for the present society and even identifies a strategic tool<br />

to do this: e-learning.<br />

¡© £�¡�£����¤�¤����¤�¤��¤�©¢¤�¤¢�¤�¤��£�£¤��¨ ¡�¤���¤¤�¨¤©¢�£��� ��¤�£��§£¨���©¢¤¨£©�¨¤£��¡¨¤��¤ �©�¤��¤�©��£��¤��©������¤����©�¤�¢©����¨© ©�£���¢�©��¢�¨¤£����¤¨�¤�£����¢�§��©£��¡¨¤��¤�©�¤� ���¨£�©�£¨£� ��£��¡¨¤��¤�©�¤�����¢§��£��£�£��¤�£©�¤£��££¨¨��©�©�¤�¤��� ��¤���£��¡¨¤��¤ � ��¤���¢�¤¢�£�£�©�£��� ��¤���¡�¤�� �©¢£�§��¢��¤��£��©¨£���£�§�£������¤�©�¤¢¤���©�£�¤���¤§�¤�§¨�¤���� �§��©�©�¤¡£��£�©����©� ¤��¨� ¤¤� ����¤�¤��¤©¢¤��¤�£¤�¡£���¤��£���¢§�¤����¢��¤�¨¤©¢�£�� ¤��£¢���¤����©����¤��©��¤�£���©�¤�©��£��¤�¡�¢£���©�£����¤�©��£�����§�©�£¨£� �¢��¤¢�£¤����§��© �¤�¡�¢£���¤©��§����©�©£¨©�¨¤£��¤¨¨¤��§©¨�©�£�©¨�©��¤¢§£�£¨ �©¨�§¨©�¤���¢¤©���¢�¡¤���¤�¤¨��¤�� ��¤ �£¢����¨£�¤�¤����¢��¤�¨¤©¢�£���¨©���¢��¢¤��¤����¤����¤��§©¨��¢§��§¢¤�����©£�£��¡¨¤��¤�©�¤�©�©���� ��£��©�¤¢§��¤¢¨£�¤���¤£���¢�©��¤��¤�¨¤©¢�£��£��¢��¤��£��©¨����¤�¤��¤��¤�¤¨���¤�����¢¤���£����¤<br />

¤¤ ��¢��£¨¤©����¤��¨� ¤¢ ��¤�¤��£�£¤�©¨�����¤�©�¤¢£�¤��£�£¤�©�¤��¤��£�¤¡© ���©�©�£�� �¢��¤��£��©¨�££¨¨�©������¤�¤��¤��©��£¤�£����¤�¤�£¢¤�����¤�£�£�¤©��©��©�¤� ¤��¨�<br />

2. E-learning, as a Strategic Tool for Competences Development Process<br />

Many European voices concluded that the development of key competences to obtain the economic welfare<br />

and growth is pos<strong>si</strong>ble only through systematic and continuous learning: lifelong learning. The empha<strong>si</strong>s on<br />

education in current society is essential (Alvin Toffler said that “the illiterate of the 21st century will not be those<br />

who cannot read and write, but those who cannot learn, unlearn, and relearn”): there is an “unprecedented<br />

dissemination of knowledge to all citizens through new resources u<strong>si</strong>ng the Internet and e-books and u<strong>si</strong>ng the<br />

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methods of learning through electronic devices (e-learning)” (Draganescu, 2001, pp.25). Technological boom placed<br />

e-learning in an important po<strong>si</strong>tion among today educational elements. It has flexibility, mobility and it offers much<br />

more information: all these makes it the perfect candidate to be used in the educational processes by the individuals<br />

who already employed and who must divide their time between the self-development and the application of what<br />

they have already known.<br />

3. Modern Methods of Knowledge Representation for Competences Oriented E-learning Services<br />

There isn’t a challenge anymore to build an e-learning system, but there is a big challenge to build an<br />

efficient e-learning system, which has to be adapted to a certain activity domain. This thing is pos<strong>si</strong>ble only knowing<br />

the features which define that domain and having access to what knowledge means in that domain. As<strong>si</strong>milation of<br />

knowledge leads to the acqui<strong>si</strong>tion of competences related to the domain. Competency is "... a fundamental<br />

characteristic of a person, which may include features, ability, intention, a set of knowledge, an aspect of self image<br />

or of a social role ..." (Boyatzis, 1982, pp. 43) Profes<strong>si</strong>onal skills are distinct dimen<strong>si</strong>ons of behavior relevant to<br />

profes<strong>si</strong>onal performance. The performance is affected by how ea<strong>si</strong>ly and efficiently a person supports his/her own<br />

necessary behaviors. Competencies can be described as a set of observable behaviors, knowledge, skills, interests<br />

and personality issues. In a profes<strong>si</strong>onal environment (bu<strong>si</strong>ness or institution), employees competences have to be<br />

measured, evaluated, paid. These competences can be developed only by an e-learning system build on a<br />

competences related framework.<br />

A competences oriented e-learning system uses a database which stocks the domain knowledge. This<br />

database can be ea<strong>si</strong>ly mapped to the domain ontology. For knowledge modeling in a more efficient way, it is<br />

recommended to map the knowledge to semantic networks, where each node represents a concept (a set of<br />

knowledge) from a specific domain. The concepts can be grouped according to their semantic meaning in other<br />

concept nodes or competence nodes. All nodes from the first level of the domain ontology are competences nodes.<br />

Between concepts, there are two types of relations (Fig. 1): hierarchical relationships and logical constraints defining<br />

the mandatory learning order of the concepts. Some examples are provided below:<br />

• between A-C, B-C concepts, there are hierarchical relations: if a person knows concept A and concept<br />

B, then he knows concept C also; if a person knows concept A, but he doesn’t know concept B, then,<br />

for sure, he doesn’t know C either;<br />

• between A-B concepts, there is a logical constraint relation, if concept B can’t be learnt unless concept<br />

A is known;<br />

Figure 1. Relations in Competences Oriented Semantic Networks<br />

For quantifying the concepts relations or indicating that a competence node can have a variable number of<br />

child nodes, according to certain well-established rules, the semantic net has to be converted to a concept space<br />

graph. As an example, current paper describes the modeling of project management concepts which are needed to<br />

start a project. According to SinPers platform (Bodea, 2007, pp. 1), 7 concepts are needed (Tabel 1).<br />

Table 1. Concepts related to C1.19 - „Start-up“ element of competence<br />

Concept ID Concept Description<br />

DDI Deci<strong>si</strong>on of making the investment<br />

DIP Document for initiating the project<br />

PRO Project proposal<br />

CPR Project charter<br />

DDP Deci<strong>si</strong>on to start the project<br />

EEP Pre-evaluation of the project<br />

ATP As<strong>si</strong>gning the project<br />

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SinPers system con<strong>si</strong>ders 46 elements of competence according to the International Competence Baseline,<br />

ICB v3.0, the Competence Standard of the International Project Management Association (IPMA) (ICB, 2008, pp.<br />

7): �¤���£�©¨����¤�¤��£¤�of • delivering projects in a structured way, including the project management<br />

process;<br />

• ����¤��§©¨����¤�¤��£¤�in managing relations with projects within organisations, programmes and<br />

portfolios, based on the knowledge of project characteristics, projects in the organizational context, and<br />

project environment;<br />

• �¤�©�£�§¢©¨����¤�¤��£¤�for a po<strong>si</strong>tive, collective, and dynamic thrust in nurturing project<br />

management profes<strong>si</strong>onalism such as leadership, communication, results-orientation, ethics,<br />

negotiation, and so forth;<br />

Each of these competences has a set of concepts. There are 200 concepts as a whole. IPMA chose to define<br />

four levels of competences : ��¤�¤¨�¡At • this level, the individual has to have demonstrated successful use of the competence<br />

elements in the coordination of programmes and/or portfolios; guided programme and/or project<br />

managers in their development and in the use of the competence elements; been involved in<br />

implementing the competence elements or relevant methodology, techniques or tools in projects or<br />

programmes; and contributed to the development of the project manager’s profes<strong>si</strong>on by publishing<br />

articles or presenting papers on his experiences or by outlining new concepts; ��¤�¤¨�¡At • this level, the individual has to have demonstrated successful use of the competence<br />

elements in complex project <strong>si</strong>tuations. He/She has also guide (sub) project managers in their<br />

application and implementation of the competence;<br />

¦�<br />

��¤�¤¨�¡At • this level, the individual has to have demonstrated successful use of the competence<br />

element in project <strong>si</strong>tuations with limited complexity. He/she might need to be guided in the further<br />

development of the competence element; ��¤�¤¨�¡At • this level, only knowledge related to the competence element is assessed by written<br />

examination;<br />

The levels are progres<strong>si</strong>ve: for example, the knowledge of an individual having a certificate of B type must<br />

exceed the one of an individual having a certificate of type C. That’s why IPMA levels provide a suitable framework<br />

for developing career paths and organizational maturity models as well as for personnel development programmes of<br />

individuals, companies and other organizations. An e-learning system should provide news both to an A certificated<br />

person and to a person with a lower level of certification. Con<strong>si</strong>dering a <strong>si</strong>ngle semantic network for the project<br />

management domain, something or someone should indicate to the e-learning system what should be the common<br />

knowledge in interaction with each type of user. The only solution is parameterization of difficulty level or<br />

information coverage level. When modeling this solution, concept space graphs have to be used (Bodea şi Trandafir,<br />

2008). The semantic network for each competence can be ea<strong>si</strong>ly extracted from the domain ontology. Then, this is<br />

transformed to a concept space graph, by a<strong>si</strong>gning weights to all nodes and vertices. For all nodes, the semantic node<br />

weight is calculated taking into account the path weights from the graph (Hardas, 2006, pp.37). Formula (1) is used:<br />

¦� ¦� ¦�<br />

¤ ¤ ¦ ¤ ¥ ¤ ¤ ¥ ¤ £<br />

Nodes 0 and ¡<br />

η (<br />

�represents the semantics that concept<br />

relative importance of learning for � � � � � (�<br />

,<br />

)<br />

,<br />

) =<br />

0 ∏ =<br />

connected to a path given by the set<br />

learning<br />

are<br />

is is<br />

represents the relative semantic importance of the root topic itself with respect to all other prerequi<strong>si</strong>tes (white<br />

� � �� ¡<br />

(<br />

)<br />

1<br />

(<br />

−1<br />

,<br />

) *<br />

is a prerequi<strong>si</strong>te for learning<br />

given by the link weight.<br />

¡ ¢ ¡ ¡ ¡<br />

(<br />

−1<br />

) .<br />

(1)<br />

[ ,..., 1,...,<br />

]<br />

. The notation<br />

, +<br />

�, where � � � � � � © ¨¨<br />

§<br />

( �∈ , ) and the<br />

the self-weight, which<br />

166


numbers from nodes in Fig. 2).<br />

is the prerequi<strong>si</strong>te-weight value, which represents the cumulative, relative<br />

semantic importance of the prerequi<strong>si</strong>te topics to the root node prerequi<strong>si</strong>tes (black numbers from nodes in Fig. 2). ¡<br />

Figura 2. Concept Space Graph for C1.19 - „Start-up“competence<br />

The e-learning system will create proper content for each certificated person, according to the sub-graph<br />

having all nodes with higher semantic weight than the difficulty threshold parameter (λ). Each distinct competencelevel<br />

pair has a threshold parameter. For example, applying formula (1) for “Start-up” competence element - level<br />

D, only ARP, DDP, DIP, DDO, PRO concepts have to be taught to the examinee. Applying the same formula, for<br />

“Start-up” competence element - level C, all the concepts related to the current competences have to be taught<br />

(ARP, DDP, DIP, DDO, PRO, CPR, EEP). (Table 2)<br />

Table 2. Concept Space Graph Analy<strong>si</strong>s for C1.19-“Start-up” competence, level C and D<br />

Concept ŋ ŋ>=λ (λ=0.01) – level ŋ>=λ(λ=0.04) – level<br />

C<br />

D<br />

ARP 0.15 TRUE TRUE<br />

DDP 0.125 TRUE TRUE<br />

DIP 0.1 TRUE TRUE<br />

DDI 0.06 TRUE TRUE<br />

PRO 0.045 TRUE TRUE<br />

CPR 0.03 TRUE FALSE<br />

EEP 0.03 TRUE FALSE<br />

Representing knowledge with concept space graphs allows e-learning system to provide personalized<br />

service, targeted to user needs. E-learning services aren’t oriented only to teaching, but also to testing, analyzing<br />

results, creating profiles and so on and so forth. Users may have different roles, depending on the service. For<br />

example, in a testing service, they can be either the examinees or the examiners.<br />

4. Approach to Competences Management Model<br />

Applicability of knowledge base construction is immediate in skills management systems, knowledge<br />

systems or certification systems owned by various profes<strong>si</strong>onal institutions. If all of these systems query a knowledge<br />

base that is refined through the use of semantic networks and concept space graphs, that will increase the competitive<br />

advantage of individuals / organizations who use this knowledge base.<br />

Any organization that wishes to maximize the collective competences should use a system or a<br />

methodology to manage individual profes<strong>si</strong>onal competence. The paper further describes a model for managing the<br />

profes<strong>si</strong>onal competences used in an IT company. The main actors (Fig. 3) of the process are:<br />

167


• knowledge base (KB), which reflects both the representation of project management knowledge<br />

ontology and the IT knowledge ontology (here, there is a mixed domain); the knowledge is seen,<br />

finally, u<strong>si</strong>ng a database;<br />

• employees whose profes<strong>si</strong>onal competences are stored in the knowledge base (EM);<br />

• employers (or those who take the deci<strong>si</strong>on of people distribution on projects), based on the proven<br />

competences(EMR);<br />

• the competences management system itself (CompMS), which is an IT application that queries, edits,<br />

adds, deletes competences in competences base, but also has functions for working with semantic<br />

networks;<br />

• the e - testing application (eTestTool) used periodically to update the theoretical competences of<br />

employees or for inserting in the competences base of a new employee; it is a tool to improve the firm<br />

collective competences and it is a quick indicator of the available individual competences;<br />

• the e - learning (eLearnTool) used by employees to develop necessary competences;<br />

Figura 3. Competences Management Process<br />

There are two e-learning services in competences management process: the e-testing application, which<br />

identifies the knowledge gaps and the eLearnTool component. The second one is charged by competences<br />

management system with the necessary information needed to be taught to a particular employee. The employer is<br />

the one who takes the deci<strong>si</strong>ons in this process.<br />

A typical flow of activities in the competences management model from Fig. 3 is described below: the<br />

employer (EMR) aims to test the competences of a certain employee, so he configures the eTestTool (e-testing<br />

application). The employee (EM) interacts with the eTestTool, which gives him the results of the tests. The same<br />

results go to the employer, too. The employer verifies the results and determines whether the employee needs the<br />

take a training course provided by the eLearnTool. If the employer decides for training, he sends this request to the<br />

CompMS, which prepares the proper content for the eLearnTool and fires up the training. After taking the courses<br />

offered by eLearnTool, the employee will be better prepared and will have a higher level of competence. Another<br />

request that can be launched by an employer is when he wants to find out all the available employees, who have a<br />

certain set of competences, suitable for a new project. CompMS is the one which can solve the employer request, by<br />

creating a semantic network for the newly required competences and then overlapping this new network with the<br />

domain semantic network. Algorithms for semantic computability are used in this case.<br />

5. Conclu<strong>si</strong>ons<br />

168


Competences development is a topic of major interest in the present context, being con<strong>si</strong>dered among the<br />

main factors of economic progress. Present paper identifies an effective way of managing the profes<strong>si</strong>onal<br />

competences. In the current context, management means creation, improvement and use of competences.<br />

Competences management is conditioned by the development of a knowledge base. The base can be ea<strong>si</strong>ly modeled<br />

with semantic networks and concept space graphs. The competences management process described in the paper can<br />

be optimized through the introduction of additional competences when identifying the available employees for a new<br />

project: employers should take into account the tacit competences, too. These competences can not be verified<br />

theoretically, but can be intuited from the employees’ experience, from their psychological profile or work behavior.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

References<br />

1. ����¦���¦��¤¢�©�£��©¨����¤¢¤��¤���¤¢�£�¤��¤¢©�£���©�����£��£��©��¦���¢�©�£��, Bodea, ConstanŃa 2007, ‘An Innovative System for Learning Services in Project<br />

IEEE International<br />

Conference on Service Operations and Logistics and Informatics, Philadelphia, USA, pp. 417-421<br />

2. Bodea, ConstanŃa şi Trandafir I, Borozan A-M. 2008, ‘Assessment of Project Management Knowledge u<strong>si</strong>ng<br />

Semnatic Networks in the SinPers System’, ©�©�¤�¤��, IPMA World Congress on Project ����¤¨��¢¤��¤��£�¤�¤¢��¢�©��¤, Management, Vol. 2, Rome, Italy, pp. 1314-1319<br />

3. Boyatzis, R. 1982, John Wiley and Sons, New<br />

York<br />

4. Hardas, M. 2006, , Tehnical Reports of<br />

Computer Science Department, Kent State Univer<strong>si</strong>ty, Ohio, USA, accessed on March 15<br />

Management’��¢��¤¤�£����� �¢��¤¤�£�������¤����¦� �¡�¢¨�����¢¤�����¢�¡¤�� ��¤����¤�¤���©�©�¤¢ ����¤¨���¢�©����¢�¤���¢��¨¤����¤���¤��§�£����§¢�¤����¨�� th 2009,<br />

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5. 2008 (ver<strong>si</strong>on 3.0), International Project Management Association,<br />

Bucharest, Romania, accessed on April 27 ¦���¦��¤¢�©�£��©¨����¤�¤��¤�©�¤¨£�¤ th 2009, < http://www.pm.org.ro/ICB-V-3-0/ICB-V-3-0.pdf><br />

6. Draganescu, Mihai 2001,���£¤�©�¤©£���¢�©�£��©¨¡¥£©�§��©¥�¤¢££�¡¤���¢££���£¤�¡�££�§��©¥�¤¢££, Romanian<br />

Academy, Research Institute for Artificial Intelligence, Bucharest, Romania, accesed on September 2nd 2008,<br />

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169


VERY-LARGE-DATASETS ORIENTED SOFTWARE<br />

ARCHITECTURE<br />

Sorin Lucian PAVEL<br />

doctorand, A.S.E. Bucureşti, România, pavelsorin@gmail.com ��¤£��¢¤©�£���¤�¤¨���¤����¨©¢�¤��©�©�¤���¢£¤��¤�����¡©¢¤¢¤¢§£¢¤���¨£���¤�¢¤�£�©¨��§��©�£����¤�©§�¤<br />

Abstract: ����¤¢�¨©¢�¤�§��¤¢��§�¤¢��� ¨©¢�¤��©�©�¤��¡�¡¤�¤©��©�©���¤¢ �£���¢�¤¢� �� ¡��§¢�¤��� ��¤�©�¤¢��£����§�©��¡§��£�£¤���¤�©¢�£�§¨©¢£�£¤����¤¢ ¨©¢�¤�©�©�¤���¢£¤��¤�����¡©¢¤��§��©� �©�© ��¤<br />

•<br />

• ��¤�©�¤¢�¤��£�����¤¢£�£�����¤�¤©��¨£�©�£���©��©¨���¤��¢£�¤�£��§¤����§£¨�£���¤¢ �¨©¢�¤��©�©�¤�� �¢£¤��¤�����¡©¢¤©¢��£�¤��§¢¤���¤�¢£�¤¢£©��¢�£��¤¢¤��£©�£���¤¢ ¨©¢�¤�©�©�¤���¢£¤��¤�����¡©¢¤©¢��£�¤��§¢¤� ©¢¤�¤�£�¤��¨£¤ �©�©�¤���©�§¢¤�©��¨£�©�£����¡¤��£�¤���§���£��©¨©��§�©�¤¤��£¢���¤���¢����¡©¢¤ �©¢�¡©¢¤ �¤�¤¨���¤������¤��� ��¤�©�¤¢���¤¢�©�£��¢£�§�¤�©¢��£�¤��§¢¤����£�££����©��¨£�©�£�����©�£��¨§�¤� ��¤��¨¨¤��£�����©�©�¤��£��¤¨��¢��¤�¤¢ ¨©¢�¤�©�©�©�¤¡ ��¤�£©¨£�¤����§¨¤� §�£����¢ �©�©©�¢§£�£�£����©�©�¤�������¤�£�£����©�©�¤���¨©��£�£�©�£����©�©�¤�� ©�¢§£�£�£��©���©�©�¤������¢§��£����©�©�¤����©¢�£����©�©�¤��¢§©¨£� ¢¤¢§£¢¤�¤���©���©�©�¤���¤¨¤��£��©�� ©��£�£��¢©�£���<br />

��¤�¢�©�£�©�£��©¨©������§�£�©�£��©¨©¢¢©��¤�¤��£�¤��¨©£�¤�©���£��§¢¤���¢�§��¨��£�©���§���£��©¨ �¤¨¤��£����©�©�¤����¢�£����©�©�¤���¨§��¤¢£�£����©�©�¤��¤���¢��<br />

Keywords: �£©�¢©���<br />

JEL Clas<strong>si</strong>fication: C69 ����¡©¢¤©¢��£�¤��§¢¤��©�©�¤����£��¢£�§�¤�©��¨£�©�£����¢§©¨£�<br />

1. Introduction<br />

The national and international software applications and services development triggered a<br />

large diver<strong>si</strong>ty – in both quantity and quality – of input data. Having so many datasets, their<br />

characteristics require special approaching, regarding their organization and handling. Catay and<br />

Diri analyzed the consequence of datasets dimen<strong>si</strong>on upon software errors (2009, pp.1040), while<br />

Cipollini and Kapetanios (2008, pp.130-134) explored a stochastic model of large datasets<br />

variance. Xie et al. (2008 pp.117-123) and Zhang and Bajaj (2009, pp.39-53) treated the issue of<br />

large datasets visualization, whereas Li and Jacob (2008, pp.910-924) studied the adaptive<br />

reduction of data. The approaching manner of large datasets and of their applications becomes a<br />

forefront problem, requiring a deepen research.<br />

The paper intends to offer a theoretical ba<strong>si</strong>s in founding very large datasets oriented software<br />

development and propose architecture for this sort of applications. The paper also explains each<br />

component and justifies the modular approach.<br />

2. Very Large Datasets<br />

High-technology development in current society, citizen oriented software proliferation,<br />

along with new IT laws issuance, lead to production of software that works with very large scale<br />

datasets:<br />

- telecommunication operators records data about each call or message sent or received through the network,<br />

and keeps the information for a <strong>si</strong>x-months period;<br />

170


- internet and e-mail providers record data for each IP address in their own administration, about vi<strong>si</strong>ted web<br />

pages, along with exact time of access, and also about every electronic message sent;<br />

- public administration keeps payment history for millions of citizens;<br />

- national providers of gas and electricity operate millions of bills annually;<br />

- on-line search engines integrate content management of billions of web<strong>si</strong>tes.<br />

These cases presume lots of users that wield very large numbers of data – 10 7 ~10 10 datasets –<br />

along with software applications that structure, control and operate the data.<br />

Due to the large quantities of datasets that has to be processed, the applications get specific<br />

properties and functions. The characteristics of applications working with very large datasets aim<br />

at:<br />

• datasets acqui<strong>si</strong>tion and building, depending on their input method: keyboard, scanning, photo/video/audio<br />

capture, sensor capture, satellite capture;<br />

• quality requirements for datasets; the very large scale increase the probability to register structural and/or<br />

functional incoherent data; acqui<strong>si</strong>tion and proces<strong>si</strong>ng systems cause a low level of homogenization and<br />

aggregation, so an improved, optimum management of the data quality it’s necessary, to ensure data<br />

transparency and security;<br />

• data storage and protection, that ensure data integrity during processes;<br />

• datasets administration operations – which implies data creation, actualization and deletion – along with<br />

maintenance operations – archiving, refreshing – have to be improved, in order to be able to process large<br />

inhomogeneous data in real time; the scanning, clas<strong>si</strong>fication and extraction of the data is executed by<br />

implementing specific algorithms, such as the reduction algorithm, studied by Li and Jacob (2008, pp.910-<br />

924);<br />

• u<strong>si</strong>ng flexible search keys, along with multi-criteria filters for easy selection;<br />

• statistic proces<strong>si</strong>ng of data that increases operation efficiency.<br />

Working with very large datasets also presumes a large variety of risks:<br />

• security risks – due to the big volume of input data in time unit, the multiple sources of data and different<br />

ways and standards of acqui<strong>si</strong>tion;<br />

• integrity risks – due to different data quality levels, datasets heterogeneity and different usage purposes;<br />

• administration risks – due to multiple clas<strong>si</strong>fication pos<strong>si</strong>bilities, large hardware/software resources needed<br />

for effective handling of datasets.<br />

The quality requirements of very large datasets – homogeneousness, completeness – as well<br />

as quality of the large datasets oriented software are fulfilled through structural approaching of<br />

software development and solid architecture deployment.<br />

3. Software Architecture<br />

Software architecture definitions emerged during the first stages of the complex software<br />

applications development, which required analy<strong>si</strong>s and de<strong>si</strong>gn. The large variety of approaching<br />

the software architecture concept led to the neces<strong>si</strong>ty of its standardization. The IEEE Standard<br />

cited in The Architecture Discipline web<strong>si</strong>te (2009, http://www.bredemeyer.com/definiti.htm)<br />

defines it as “the organizational structure of a system”. The UML 1.3 standard cited in the same<br />

source (2009, http://www.bredemeyer.com/definiti.htm) goes deeper by saying that the<br />

architecture “can be recur<strong>si</strong>vely decomposed into parts that interact through interfaces,<br />

relationships that connect parts, and constraints for assembling parts”. Bass, Clements and<br />

Kazman offers a conclu<strong>si</strong>ve definition (2003, pp.21): ”The software architecture of a program or<br />

computing system is the structure or structures of the system, which comprise software elements,<br />

the externally vi<strong>si</strong>ble properties of those elements, and the relationships among them.”<br />

According to the same source (2003, pp.26) the importance of the architecture is given by the<br />

following implications:<br />

• it represents a mean of communication between stakeholders; software architecture represents a common<br />

abstraction of a system, which everyone interested in the project uses as a ground of understanding,<br />

negotiation, agreement and communication;<br />

171


• it represents the first de<strong>si</strong>gn deci<strong>si</strong>ons; usually, this are the critical ones and are very important for<br />

development, use and maintenance; it also sets the system quality level by empha<strong>si</strong>zing the performance,<br />

security, scalability, usability and the other quality metrics; it allows costs and planning estimation in the<br />

development process;<br />

• it represents a transferable and reusable abstraction of a system; software production imparts common<br />

architectures, which allow finding elements that should be kept or that are working together.<br />

In the process of software architecture production, three main aspects pointed by The<br />

Architecture Discipline web<strong>si</strong>te need to be pursued (2009,<br />

http://www.bredemeyer.com/whatis.htm):<br />

• system decompo<strong>si</strong>tion in components, which can be both structural or architectural elements or subsystems<br />

or parts; the decompo<strong>si</strong>tion has to strive for performance development, flexibility, exten<strong>si</strong>bility and<br />

allowing future functionalities at reasonable changing costs;<br />

• the analy<strong>si</strong>s of inner elements; once the system is decomposed, we have to answer the following questions:<br />

o do we have all the required components? The system structure must ensure the required<br />

functionality and services; in the process of architecture de<strong>si</strong>gning we must keep an eye on the<br />

dynamic character of the system and on the hardware and software infrastructure;<br />

o do the parts fit together? The problems concerning interfaces and relations between parts must be<br />

solved from the very beginning; a good match re<strong>si</strong>des in the specific attributes of the systems;<br />

• cross-cutting concerns; the elements must meet both the functional and non-functional requirements; in<br />

conflict circumstances, the parts must be adjusted according with the final objectives of the system.<br />

4. Very Large Datasets Oriented Software Architecture Characteristics<br />

The very large datasets oriented software (VLDOS) – along with their specifications and<br />

requirements – requires a well-structured architecture, both phy<strong>si</strong>cally and logically. The risks in<br />

adopting an architecture that is incompatible with the datasets dimen<strong>si</strong>ons and particularities are<br />

represented by failure in achieving the expected functionality, jeopardizing the datasets integrity<br />

and authenticity, or getting inadequate results.<br />

In the process of building the VLDOS architecture, the following issues have to be taken into<br />

account:<br />

• distance operating is prevailing, the architecture must de<strong>si</strong>gned to support distributed (client-server)<br />

computing;<br />

• datasets are either centralized (databases, data warehouses), or scattered in different network places;<br />

• the quality of the datasets must be assured from the very acqui<strong>si</strong>tion; however, separated modules/units for<br />

testing the datasets quality and for their completion, are recommended;<br />

• the datasets management, for easy selection and proces<strong>si</strong>ng, includes analy<strong>si</strong>s, sorting and clusterizing<br />

algorithms;<br />

• the <strong>si</strong>ze of datasets and their large number endanger the quantity and the quality of the network traffic; this<br />

issue becomes a priority, due to the high importance of the communication between network points;<br />

• the computation speed must be optimized, because large scale datasets – up to 10 9 – proces<strong>si</strong>ng usually<br />

takes hours or even days;<br />

• the availability of application functionalities must be ensured in every network point.<br />

According to Catal and Diri (2009, pp. 1040-1058), the structure of a VLDOS is affected by the datasets<br />

dimen<strong>si</strong>ons, the chosen quality metrics and the selections techniques. Additionally, software components of the<br />

application differ on:<br />

• datasets nature: databases with records, specific object sets, multimedia file sets, document databases;<br />

• the aim of application – acqui<strong>si</strong>tion, storage, administration, homogenization, scanning/reading, use of the<br />

datasets;<br />

• functional and usage medium of the application – open, protected, closed medium;<br />

• software/hardware development framework.<br />

Con<strong>si</strong>dering the huge traffic of gathered and processed information, the architecture must allow the usage of the<br />

information for modeling and applying deci<strong>si</strong>ons at any level in an organization. The client-server approach helps<br />

fulfilling this aim, by:<br />

172


• assuring quick analy<strong>si</strong>s; the preparation and analy<strong>si</strong>s of the large datasets takes hours and even days on a<br />

desktop computer; by u<strong>si</strong>ng enterprise-level, server-grade hardware and software, the processes are<br />

distributed to the local users, dramatically down<strong>si</strong>zing the time and freeing desktop and network resources;<br />

• reducing the network traffic; individual users can severely disturb the performances of the whole network,<br />

con<strong>si</strong>dering the large datasets carried along the network, even if the demand broadband is limited; u<strong>si</strong>ng the<br />

analytical servers – with consecrated wider databases connections – leads to better, optimum performances,<br />

delivering only the results to the client;<br />

• centralizing the monitoring and control; sharing power of proces<strong>si</strong>ng with users is done by the monitoring<br />

(or element, as an interface for the client computers which manage the user interface, and<br />

displays the results;<br />

element, as software server which organizes the data access, the computation, analy<strong>si</strong>s and export<br />

processes.<br />

and control facilities specific to the server products.<br />

The approach of the client/server architecture for VLDOS implies structuring them in two<br />

components:<br />

• ¨��©¨) element £¡¢-¤¡£ �¢����¤��<br />

• �©�£�¤��<br />

The does not directly use data, reducing the network traffic between the<br />

two elements and u<strong>si</strong>ng the calculation server. This way, the application can run in two different<br />

ways: local (fig.nr.1) and server (or distributed) (fig.nr.2). ¥<br />

SCRIPT<br />

S<strong>IN</strong>TAX<br />

SCRIPT �£�������©¨¡����<br />

VLDOS<br />

DATA<br />

RESULTS<br />

RESULTS<br />

173


S<strong>IN</strong>TAX<br />

VLDOS client VLDOS Server<br />

DATA<br />

The communication between VLDOS client and server is made u<strong>si</strong>ng the industry-standard TCP/IP protocol;<br />

when the client is connecting to the server, the user must mention the server name (or the IP address), the port<br />

number to which is connecting, the user name whose account must already exist on server, and the password<br />

associated with the user name. �£��¢£�§�¤�¡���� �£�����¤¢�¤¢<br />

5. A Pos<strong>si</strong>ble Architecture<br />

The framed Server VLDOS architecture includes two main components:<br />

- the data collection itself or the very large database<br />

- specialized modules/units for:<br />

o data acqui<strong>si</strong>tion;<br />

o datasets homogenization;<br />

o datasets clas<strong>si</strong>fication;<br />

o datasets selection;<br />

o datasets sorting;<br />

o datasets clusterization;<br />

o datasets export;<br />

The communication and data-flow diagrams are illustrated in fig.nr.3:<br />

174


Acqui<strong>si</strong>tion<br />

Homogenization<br />

Sorting<br />

Cla<strong>si</strong>ffication & Clusterization<br />

Selection<br />

Export<br />

User<br />

Interface<br />

Collection<br />

Interface<br />

Datasets<br />

Collections<br />

USERS<br />

The data collection refers but does not resume to: database, text/xml/multimedia files<br />

collection, data warehouse or any combinations of these. The collection administration requires<br />

specialized tools which unifies the software and hardware solutions for this type of data.<br />

The proces<strong>si</strong>ng units are respon<strong>si</strong>ble for datasets manipulation and refer to:<br />

- data acqui<strong>si</strong>tion; execution is done depending on the input data that might be:<br />

o <strong>si</strong>ngle text files;<br />

o xml files;<br />

o database records;<br />

o entire databases;<br />

The acqui<strong>si</strong>tion unit takes the data transmis<strong>si</strong>on demand from the client and asks for the<br />

input data format. After specifying the format, the unit suggests a standard template for<br />

data structure. The template can be modified first and then accepted and applied for each<br />

dataset. In order to minimize network traffic between server and clients, data acqui<strong>si</strong>tion<br />

should be centralized and executed directly on the application server. Before sending the<br />

data to its proper collection, the homogenization unit takes over.<br />

- data homogenization; while gathering the data, despite the nature of the data, its structure or even its manner<br />

of acqui<strong>si</strong>tion, it will always exist a percent of qualitative improper datasets: incomplete record<br />

attributes/fields, wrong tags, abnormal values or information impos<strong>si</strong>ble to render; the causes for these<br />

incoherencies can be:<br />

o input human errors;<br />

¡¢£¤¥¦¤¡¤<br />

o incomplete data transmis<strong>si</strong>on;<br />

§¨§ �©¡¢¤�¢� ¤£¥�¤ �¤ �����<br />

o natural disasters/accidents;<br />

o broken sensors;<br />

In order to apply data clusterization algorithms for speeding selection processes, the data need to be<br />

structural and functional homogenized. The first step is completed by the data acqui<strong>si</strong>tion module/unit<br />

175


which ensures the same structure for all input datasets. Before entering the collection, the validation<br />

executes:<br />

o filling incomplete fields with:<br />

� default values;<br />

� last records average – in proper cases;<br />

o framing numerical values in pre-set ranges;<br />

o verifying fields/attributes with pre-set format – e.g. e-mail address, P<strong>IN</strong>;<br />

o par<strong>si</strong>ng multimedia files and <strong>si</strong>gnaling errors;<br />

o handling files depending on their exten<strong>si</strong>on;<br />

o adding VLDOS special fields/attributes/tags for later interpretation;<br />

The application integrates automated methods of handling errors. If a certain error<br />

per<strong>si</strong>sts, the user is instantly asked about the problem value or warned about the<br />

incoherent dataset.<br />

- dataset sorting and clusterization; in order to optimize the selection process, sorting and clusterization<br />

algorithms are implemented over the entire data collection; the objective of clusterization is forming<br />

phy<strong>si</strong>cal or/and logical zones called clusters in which the datasets are structurally or functionally <strong>si</strong>milar; the<br />

degree of <strong>si</strong>milarity is given by the distance between datasets, which can be interpreted in many ways and<br />

can be computed in different forms; the applied clusterization algorithm depends on the data format and<br />

functionality:<br />

o K-means algorithm;<br />

o fuzzy algorithm;<br />

o QT algorithm;<br />

o graphs algorithm;<br />

Sorting is run within a cluster having a certain pre-set or given criterion. The sorting unit is automated for<br />

optimizing selecting time.<br />

- dataset selection; the unit/module takes the client/user data demand and searches within collection; the<br />

effects of all the other proces<strong>si</strong>ng units are clearly vi<strong>si</strong>ble at this level, when every set is:<br />

o structural and functional complete;<br />

o attached to a proper data collection;<br />

o assembled in a well defined cluster;<br />

o po<strong>si</strong>tioned within the cluster depending on its values;<br />

In these circumstances, selection means running through the structural layers step by step and not covering<br />

the entire collection.<br />

- dataset export; once found, the datasets are exported to the user for display or firstly operated on the server;<br />

the export process needs to take into account:<br />

o the original data demand;<br />

o the de<strong>si</strong>red return format;<br />

o the transmis<strong>si</strong>on security;<br />

- user interface; the details of the user interface depends on the application objectives, but it needs to fulfill<br />

two main functionalities:<br />

o datasets input;<br />

o dataset selection and return;<br />

The interface calls all the other units/components and transmits the proper proces<strong>si</strong>ng parameters.<br />

- collection interface; in the bidirectional way of data circulation the collection interface ensures on one hand<br />

datasets hoarding and on the other hand datasets access as explicit dataset demand from the user;<br />

Communication between units is done on the software level – by calling code,<br />

transmitting parameters and handling demands – as well as on the hardware – the existing<br />

network, u<strong>si</strong>ng proper protocols.<br />

176


6. Conclu<strong>si</strong>ons<br />

Appearance and proliferation of the large-datasets oriented software demands a new<br />

approach based on their unique proprieties. Software architecture in this case needs to be<br />

distributed and divided into units/modules so that data dimen<strong>si</strong>on would not impact the<br />

proces<strong>si</strong>ng time, but keeping correct output. The proposed architecture defines the general<br />

level, representing a frame, not more than a starting point, other details having to be specified<br />

depending on the specific objectives of the application that implements the processed model.<br />

Bibliography<br />

• Len Bass, Paul Clements, Rick Kazman 2003,<br />

§�¢¡�¤,<br />

££¡¢¡£¡, Addison-Wesley<br />

• Cagatay Catal, Banu Diri 2009,<br />

£¨¨¤¦, Information Sciences,<br />

Vol. 179, pag. 1040-1058<br />

• A. Cipollini, G. Kapetanios 2008, §¡£§¡§¡¡¨¡�§¢¡£¡¢£���£§¢§, Economics Letters, Vol. 100, pag. 130-134<br />

• Xiao-Bai Li, Varghese S. Jacob 2008,<br />

¤¡¡¡ §<br />

£§¢§, European Journal of Operational Research, Vol. 188, pag. 910-924<br />

• Kai Xie, Jie Yang, Y.M. Zhu<br />

�£¥¢<br />

2008,<br />

¤, Computer<br />

¤§<br />

Methods<br />

�©¡¢¤�¢�<br />

and Programs<br />

¢©�<br />

in<br />

�¡�¤�¢¡¢§¢¡¡¢¢©¤¤¥¥¤�¢£¥£§¢§�¤¢�¡¤¤¥¦¤¢<br />

Biomedicine,<br />

¡���¤¢�¥§¡£<br />

Vol. 90, pag.<br />

¥¤§¢�<br />

117-123<br />

• Xiaoyu Zhang, Chandrajit Bajaj 2009,<br />

�, Journal of Parallel and Distributed<br />

Computing, Vol. 69,<br />

¤�¤¨¤�¢¡£¡¢¤�©¡¡§�¤�£¡�£¥¢<br />

pag.<br />

§<br />

39-53<br />

¤¥§�¨¢¡<br />

• The Architecture Discipline 2009, accessed April 29<br />

©£§¡¢¡�¤£§¢§ ¨§ �¤§¨�¢¡¦¤�¡��§¨¡¤§¢¡£¡£¥¨§ ¢¤�£¨�¦¤£§¢§�¤¢�£¡ ¤£��¢¡£¡¥£ ¤£¡�¢¡£¡¡<br />

£�¢©§ £ § ¡§¡�¤¥§�¢£ ¥§�¤�¡��§¨¡¤§¢¡£¡£¥¦§��¡�¤ ©�¢£�©§�¢¡��§ �¢§¡£§ ¦££¤¨¥£ §¡�§�¢¡£¡ ¢¤���§¨¤¢ ¢¤£§¢§�¤¢� ¨§<br />

£§¢§�¤¢�£¡�£¦¦££¡¢�£¥¥�¢©¤��©¤¨¥�¨��¢¤ ��§¨§¨¨¤¡�£�� th 2009,<br />

<br />

• The Architecture Discipline 2009, accessed April 29 th 2009,<br />

<br />

177


THE DESIGN OF A SEMANTIC WEB AND ONTOLOGY BASED<br />

APPLICATION FOR CREDIT RISK MODEL<strong>IN</strong>G<br />

Popescu Laura, Dioşteanu Andreea<br />

Academy of Economic Studies, Bucharest, Romania, laura85ro@yahoo.com<br />

Academy of Economic Studies, Bucharest, Romania, andreea.diosteanu@yahoo.com<br />

Abstract ���¤¢¤��¢¤��¢¤�£� £���£§�£����¤¤�©����¡©¢¤©��¨£�©�£����©�£�©�¨¤���©�£¨£�©�¤��£��¢��¤��©����£��¢¤©�¤£���§��¤��¢©�¤� ��£��©�¤¢�¢¤�¤���©��¤���¢¤¨©�¤�����¤�¤�¤¨���¤����©���¤����§¢�¤����¡©¢¤¡�£��£��¢��§�¤�©�¢¤�£� �§¢£��¤�����£�¢¤�¤��£�����¤¢£�£©����£©�¤�¡£���¢¤�£����¢£��£��£��¤¢��©�§�§©¨¨<br />

Cuvinte cheie: credit, risk evaluation, web semantics, ontologies<br />

JEL Clas<strong>si</strong>fication: C3, C8, E5<br />

Introduction<br />

�¢¤�£�£���£�§�£���©�����§£¨���¤ §�¤¢ ��¢��£¨¤��§¢��¤¢��¢¤���¤©§���¢�£��¤�������¤¨©¨¨��¤£���¢�©��������¤�������¤�¤�£��£���©££�� �¢��¤�� ©���¢��¢¤¨©�£����£���¢¤��¢£��£���©��¨©¡�©�����£�§¨©�¤��¤�§�©���£�££���¢��¤��� ��¤�¤¢�£�¤�¢£¤��¤��¢��£�¤��§¢¤¢¤�¢¤�¤���©����¤�����¢¤©�£��¤¢¤��¡�¤��©¨££��©��§�����¡©¢¤ ©��¨£�©�£��©¢��£�¤��§¢¤���¤�©§�¤£��©�£¨£�©�¤�£��¤¢��¤¢©�£¨£� � £��¤�¢©�£���¤¢�£�¤�¡£��¡¤��¤����¨��£¤����£� � �¤��©¢��£�¤��§¢¤¢¤�¢¤�¤�����¤�©�£���¢�¤�¤¨��£���¤�©��£��¤¢�£�¤���©�§�¤����¨��£¤�£�©�¤¢�©£����©£��� £��¤¢¤���©�£���¢�©��¢¤�¤©¢�����£�©�£��¤¢�©�£��©¨��©¨¤������¨��£¤�©¢¤£¤ �¤����¨��£¤���¢�¤�©��£�¡¤���� ����¨�� ¢¤�¢¤�¤���©�¤�������¤����¢��©�¤¢�©£����©£�©����¤¢¤¨©�£����£��©������¤�¤�¤¢�����¢�©�£¨£�©�£�� ��¤�¤�¤¨���¤�������¤¨�©��§�¤¢��¤�£�£�£���¢�©�£��¢¤�¢£¤�©¨� §�£���¤�©��£�¢§¤¢£¤�©���¢�£������¤�£¤¨��� ¢£�£¤�©¨§©�£�����¤¨��©�§�¤�¡¤��¤�©��£�����¤��¢£�¤��¤£���¢�©�£��§�¤��<br />

£��¢��¤��¤�¢��¤�����¤¢���©¨£�¤�����¤���¤�¤¨���¤��©��¤�©�¨¤�¤��¤��¢©¨£�©�£��� ����¤���©�©�¤�¤��©�¡¤¨¨©��§¨�£¨£�§©¨£���¢�©�£��¢¤�¢£�©¨� ��¤©��¨£�©�£��©£����§�¤��¤�¤����¤���£��¢�¤¢��£�¤��£� �£�£¨©¢£�£¤��¤�¡¤¤�¨�©�©��¨£�©��� �¢��£¨¤� ©������¤���§����¤¢�¡£���¤�©§¨�¤��¢¤�£����©��©��¤��§��£���¤�©�©�©�¤��©�©�£��©¨�¢¤�£�¦���£�§£�����¤�¤ �£�£¨©¢£�£¤��©��¨© ©�£���¢�©��¢�¨¤£���¤�¢¤�£����¢£���¢��¤��� £��¤¢¤����§¢��¤¢��¢¤���¤<br />

During the present economic context, banks are becoming more and more precautious regarding their activity<br />

of granting credits. The credit requesting client’s profile analisys is more and more riguros and is time consuming.<br />

These facts were proved by an analisys realized by the Romanian National Bank.<br />

An evaluation of the indicators concerning credit institutions computed by the National Bank of Romania<br />

(BNR) brings to attention the fact that the percentage of defaulted credits as part of the total amount of existing<br />

credits at national level has clearly increased during the last quarter of 2008. If the percentage of “bad” credits was<br />

0.24 in September 2008 (at the end of the third quarter in 2008 when the effects of the economic cri<strong>si</strong>s were not<br />

perceived yet), the percentage increased at 0.35 at the end of 2008. This increase of 0.11 percentage points is a big<br />

increase if we take into account the relative stability of this indicator’s values during the previous 4 quarters (0.22,<br />

0.21, 0.30 and 0.24). �©�¨¤���¤¤��¨§�£�����¤�©§¨�¤��¢¤�£�����¢¤�£�£���£�§�£�����¤¢����<br />

Indicators concerning credit<br />

institutions<br />

Defaulted credits/Total net<br />

value of granted credits<br />

UM Dec/2007 Mar/2008 Jun/2008 Sep/2008 Dec/2008<br />

% 0.22 0.21 0.30 0.24 0.35<br />

178


*) Indicators are computed based on the provi<strong>si</strong>ons data reported by credit institutions<br />

NB: Indicators refer to all the credit institutions in Romania, including commercial banks, foreign banks branches,<br />

Creditcoop.Starting from January 1, 2008, indicators are computed based on the financial reports F<strong>IN</strong>REP and<br />

COREP of credit institutions. Source: National Bank of Romania (Banca NaŃională a României)<br />

These results confirm the general expectations that the repayment ability of credit customers would decrease<br />

during reces<strong>si</strong>on. This feature is one of the first indicators of the economic reces<strong>si</strong>on.<br />

Another observation that has to be taken into account when predictions referring to the economic evolution<br />

are being made, refers to the gross value of granted credits. This value is still higher than the total value of depo<strong>si</strong>ts<br />

as the percentage of credits related to depo<strong>si</strong>ts is 122% (we can notice a small decrease in comparison to the third<br />

quarter of 2008: 124.71%).<br />

Many analysts talk about the need of increa<strong>si</strong>ng the amount of liquidities of every financial institution during<br />

the cri<strong>si</strong>s. As a result of this need, banks and credit institutions offer a series of offers for depo<strong>si</strong>ts and they reduced<br />

the level o credits.<br />

By taking into account these observations, we can depict the importance of implementing risk evaluation<br />

applications in the credit activity. Starting from this assumption, it is very important for a client to evaluate his<br />

chances of obtaining a credit by taking into account bank’s requirements and his characteristics. Moreover, this<br />

application is important for the fact that it reduces the useless time spent for analyzing various banks’ offers and their<br />

evaluation forms. Furthermore the client is provided with guidance for obtaining a credit.<br />

The purpose of this product should be that of identifying the <strong>si</strong>milarities between the different banks’<br />

solvability requirements and to guide the client towards the most suitable credit program. The application should also<br />

provide a general model based on an extended analy<strong>si</strong>s of different credit risk evaluation models. Banks have<br />

developed sophisticated systems in an attempt to model the credit risk ari<strong>si</strong>ng from important aspects of their<br />

bu<strong>si</strong>ness lines. Such models are intended to aid banks in quantifying, aggregating and managing risk across<br />

geographical and product lines ��¤¨£���§¢¢¤���¢©��£�¤�©�����¨£�©�£���” by Basel, 1999, p. 8).<br />

The outputs of these models also play increa<strong>si</strong>ngly important roles in banks’ risk management and performance<br />

measurement processes, including performance-based compensation, customer profitability analy<strong>si</strong>s, risk based<br />

pricing and, to a lesser (but growing) degree, active portfolio management and capital structure deci<strong>si</strong>ons.<br />

The Romanian banking sector is characterized by the usage of traditional statistical methods rather than more<br />

modern ones such as expert systems based on neural networks or case based reasoning. Most of the Romanian<br />

financial institutions use very <strong>si</strong>mple methods of computing the credit score by taking into account several features<br />

and u<strong>si</strong>ng weights which are established by experts without making usage of statistical, mathematical or informatics<br />

instruments. The statistic regres<strong>si</strong>on is an important tool of evaluation in the Romanian credit institutions: some<br />

features are taken into account and their <strong>si</strong>gnificance is tested on a data set that includes both successful examples<br />

(clients that could pay back their debts to the bank) and defaulted credits. As a result, some variables are kept, while<br />

others are discarded. The following step in developing the evaluation model con<strong>si</strong>sts of associating a parameter to<br />

each characteristic. The level of this parameter depends on the type of variable and its level of <strong>si</strong>gnificance.<br />

Therefore a model is built, each factor having a certain parameter which depends on the influence of the variable on<br />

the result (success or default). Each time a new customer applies for a credit, his features are evaluated and replaced<br />

in the model, his credit score is computed and specialized persons from the credit institutions evaluate this result by<br />

comparing it to a certain cut-off value. The deci<strong>si</strong>on is taken depending on the comparison made between the<br />

client’s specific score and the cut-off value.<br />

(“�¢¤�£��£�£<br />

The neces<strong>si</strong>ty for an efficient credit scoring application<br />

The creation of an efficient credit scoring evaluation expert system is compulsory if we take into account the<br />

fact that the rigidity of the conditions required by banks when it comes to customers’ eligibility for credit granting<br />

has <strong>si</strong>gnificantly increased during reces<strong>si</strong>on. The scientific literature in the domain has presented a wide variety of<br />

credit risk evaluation models (survival analy<strong>si</strong>s, discriminant analy<strong>si</strong>s, the logit models and neural networks), each of<br />

them presenting not only great advantages, but also some disadvantages. The problem that appears is the need to<br />

minimize as much as pos<strong>si</strong>ble the risk associated with a certain type of model so that the result given by the model<br />

could be accepted with a high confidence level.<br />

Financial institutions around the world use a lot of expert systems (Moody’s RiskScore, FAMAS LA Encore<br />

or COMPASS (Bank of Scotland)), and an analy<strong>si</strong>s of the results achieved by these banks can represent a starting<br />

point in the process of improving of the existing models by taking into account of some new dimen<strong>si</strong>ons or of some<br />

new building techniques. A more efficient model could take into con<strong>si</strong>deration an essential aspect in the credit risk<br />

179


evaluation process: the selection of the optimal number of characteristics that have an influence over the risk and the<br />

association of weights depending on each factor’s importance.<br />

The improvement of credit risk evaluation models has become a very stringent problem during recent years if<br />

we take into account the number of failures reported by many financial institutions. Consequently, many statistic<br />

models have been studied, detailed and combined in order to diminish type one errors.<br />

The current state of art for credit risk evaluation models<br />

The current state of art in the domain on a national and international level can be resumed by presenting the<br />

main characteristics of the models introduced by different scientific publications.<br />

One example of credit risk evaluation model is Data Envelopment Analy<strong>si</strong>s (DEA) which, unlike the<br />

traditional statistic methods (discriminant analy<strong>si</strong>s, logit models and neural networks) does not require apriori<br />

information. (M<strong>IN</strong>, H., JAE and LEE, YOUNG-CHAN, 2008). The advantage brought by this model is undoubtful if<br />

we take into account the fact that one of the main problems in the way of an efficient credit risk evaluation is<br />

represented by the lack of historical data concerning the analysed customer.<br />

The oldest method used is Linear Discriminant Analy<strong>si</strong>s (LDA) which was introduced for the first time in<br />

1936 by Fisher. The method brings as a main instrument the Linear Discriminant Function (LDF). The main<br />

weakness of this method con<strong>si</strong>sts of the suppo<strong>si</strong>tion that there is a linear dependency among the input and output<br />

variables, fact which is not true for most of the practical cases.<br />

The literature has analysed the results obtained through the usage of the artifficial intelligence specific<br />

instruments : Artificial Neural Networks (ANN) : Probabilistic Neural Networks sau Multi-layer feed-forward nets.<br />

It has been noticed that the evaluations registered good results when it comes to customers that fail and are correctly<br />

clas<strong>si</strong>fied (this is a very important aspect : it is more important to have a high performance in the correct<br />

clas<strong>si</strong>fication of bad clients than in the correct clas<strong>si</strong>fication of good clients (the risk of not granting a credit to a<br />

customer evaluated with a higher risk than the real one)).<br />

The most difficult aspect in the application of neural networks in the credit scoring evaluation process is the<br />

difficulty of explaining the algorithm that gives the decis<strong>si</strong>on of accepting or rejecting certain customers. DEA<br />

requires only the input and output data sets in order to compute the credit score. It is computed as a ratio between<br />

total output and total input. Consequently, the observed units are clas<strong>si</strong>fied and an efficiency border is drawn, while<br />

the efficiency degree of the new units is going to be established depending on their po<strong>si</strong>tion related to the efficiency<br />

border. A very interesting study which compares neural networks with the traditional methods used in the credit<br />

scoring activity of Egiptian banks has been recently carried out. (Hussein Abdou, John Pointon şi Ahmed El-Masry,<br />

2008).<br />

Another method introduced for the first time in 1984 is the CART method (Clas<strong>si</strong>fication and Regres<strong>si</strong>on<br />

Tree) and it con<strong>si</strong>sts of the building of a maximal tree that contains all the units of the training set and can be divided<br />

into several trees out of which the most efficient one is chosen through cross-validation methods.<br />

In 1991 the MARS model (Multivariate Adaptive Regres<strong>si</strong>on Splines) appeared for the first time bringing the<br />

advantage of being combined with neural networks. The algorithm has two steps: firstly, a high number of ba<strong>si</strong>c<br />

functions are built, out of which some are going to be eliminated in the order of the least contributions (the cross<br />

validation method).<br />

Case Based Reasoning (CBR) is a model that has the goal to learn from practical failure cases and tries to<br />

build a pattern based on which to clas<strong>si</strong>fy the new customers.<br />

The RCSM model (Reas<strong>si</strong>gning Credit Scoring Model) is an algorithm made of two steps : the clas<strong>si</strong>fication<br />

of the applicants in « good » or « bad » cases and the redistribution of the « good » cases that have been incorrectly<br />

clas<strong>si</strong>fied as « bad ». in order to prove the model’s efficiency, researchers have tried to apply this algorithm on a data<br />

set related to credit cards. (Chun-Ling Chuang and Rong-Ho Lin, 2008)<br />

During the first phase the algorithm uses MARS in order to reduce the number of input nodes from the ANN<br />

(Artificial Neural Networks) and <strong>si</strong>mplify the networks. The <strong>si</strong>mplified neural network (a backpropagation network<br />

characterized by an unique input tier, a hidden tier and one output tier) is used for the clas<strong>si</strong>fication of the applicants<br />

into good or bad customers. The customers con<strong>si</strong>dered to be “bad” are going to be reas<strong>si</strong>gned through the CBR<br />

method, by identifying the <strong>si</strong>milarities existing between them, on one hand, and the good practical cases, on the other<br />

hand. The application has to search in the data base for those cases that present a series of <strong>si</strong>milarities with the new<br />

applicants. If the new applicant’s profile approaches more the successful cases than the failure ones, the person is<br />

reclas<strong>si</strong>fied as a “good” one and the loan is granted. The <strong>si</strong>milarity is measured through the “distance” between the<br />

two cases, by u<strong>si</strong>ng the nearest neighbor approach.<br />

Other examples of credit risk evaluation models described in the scientific literature are:<br />

• Multi Criteria Deci<strong>si</strong>on Making<br />

180


• Recur<strong>si</strong>ve Partitioning Algorithm<br />

• Mathematical Programming Approaches<br />

• Logistic Regres<strong>si</strong>on Analy<strong>si</strong>s (LRA)<br />

• fuzzy algorithms<br />

• Multivariate Conditional Probability Model<br />

• k-NN<br />

A general scoring methodology<br />

We believe that it is relevant to present the general steps of the research methodology when it comes to<br />

building an efficient credit scoring model:<br />

STEP 1:<br />

The observation data set is selected (the selection of those loan applicants for which there is a high pos<strong>si</strong>bility<br />

to find values for all the characteristics that could influence the associated risk)<br />

STEP 2:<br />

The identification of the potential characteristics for each candidate (factors:income, age, accommodation,<br />

marital status, etc.)<br />

STEP 3:<br />

The selection of the final characteristics (instruments: the statistical analy<strong>si</strong>s and domain experts). The result<br />

is a data set that contains the most representative indicators. It has to be mentioned that the indicators can be input<br />

indicators (previous loans, liquidities, buildings, etc.) or output indicators (in the case of the companies, one can take<br />

into con<strong>si</strong>deration whether the company finances itself from its own sources or its ability to pay interests from its<br />

own incomes).<br />

STEP 4:<br />

The computation of credit scores as a result of the chosen model.<br />

STEP 5:<br />

The validation of the results with the help of regres<strong>si</strong>on (econometric tool used in order to test whether the<br />

chosen variables are <strong>si</strong>gnificant for the result) (the chosen indicators represent the independent variables and the<br />

result is the dependent variable), the discriminant analy<strong>si</strong>s (in order to quantify the performance of this clas<strong>si</strong>fication<br />

method) and practical failure cases. It is interesting to analyze whether the results correspond to the results given by<br />

other clas<strong>si</strong>fication methods.<br />

STEP 6:<br />

The choice of the final credit scoring method.<br />

A general credit scoring model<br />

The model that we propose is based on semantic interoperability. Semantic interoperability is the ability of a<br />

set of “bu<strong>si</strong>ness” partners to coordinate their activity based on understanding the meaning<br />

¡�David<br />

of the communications<br />

that flow among them Frankel, 2007, p.<br />

(“�§�£�¤���¤�¡�¢£�¢©����¢�©�£��©���¤�©��£�¦��¤¢��¤¢©�£¨£�<br />

7)<br />

The semantic network for credit risk evaluation, in the way we see it, represents the communications<br />

involved in de<strong>si</strong>gning the customer’s profile. It con<strong>si</strong>sts of messages (data), as well as the transformation of those<br />

messages from one format to another, and is related to the information required by banks in order to determine the<br />

features of each client.<br />

In order to determine a minimalistic, general model for risk evaluation that can be used by customers to<br />

<strong>si</strong>mulate and calculate the chances they have in order to obtain a credit, we will implement a Service Oriented<br />

Architecture (SOA), which will integrate semantic web service communication facilities. In order to compute the<br />

scoring with the help of our general model integrated in a software application, several steps should be followed.<br />

These steps will be taken automatically and will partially be supervised by the user:<br />

Step 1: determining the common elements that banks take into account when creating the user profile. This<br />

can automatically be achieved by de<strong>si</strong>gning semantic networks for several banks and determine the <strong>si</strong>milarity<br />

between terms.<br />

Step 2: after obtaining a set of general features we propose a model based on scores. The series of sores are<br />

created after analyzing the risk evaluation models of several important Romanian banks.<br />

Step 3: when the series of scores is complete, we calculate a level of risk by combining the set of features<br />

with the scores. In this manner, the client can determine with a certain level of probability his chances of obtaining a<br />

credit.<br />

181


However, we are convinced that we can not obtain full semantic interoperability. Complete automation of<br />

all mapping deci<strong>si</strong>ons is probably not is very hard to achieve. For this reason, the solutions offered by this<br />

application are not 100% trustworthy. This happens because humans are involved in the evaluation deci<strong>si</strong>on process<br />

in the credit institutions. However, we hope that the results will be guaranteed with a maximum average of 45%.<br />

The de<strong>si</strong>gn of a software solution<br />

In order to develop a software solution we establish the following objectives:<br />

• de<strong>si</strong>gning the general context for modeling risk (identifying the main rules and knowledge, identifying the<br />

adaptive processes to the specific banks’ environment, specifying the semantic credit institutions’ interoperability<br />

elements, etc)<br />

• developing ontologies specific for every institutions which will structure the evaluation rules, and also<br />

developing a component for semantic web service de<strong>si</strong>gn for obtaining the characteristics in a OWL (Ontology Web<br />

Language) format.<br />

•de<strong>si</strong>gning efficient clas<strong>si</strong>fication algorithms for the rules used by banks(developing an automatic scoring<br />

system de<strong>si</strong>gning clas<strong>si</strong>fication algorithms based on Baye<strong>si</strong>an theory, implementing an algorithm for automatic<br />

renewal of the weights/scores system, implementing an efficient document mining algorithm).<br />

The proposed solution’s architecture will be web service oriented and will con<strong>si</strong>st of two components: a<br />

service implementing the semantic module and a service implementing the “bu<strong>si</strong>ness” logic (the effective module for<br />

calculating the scoring and determining the clients’ chances for obtaining a credit).<br />

The Service oriented architecture (SOA) represents a concept of great interest at software products’<br />

architecture level, because it facilitates interoperability by integrating services with web technologies. This type of<br />

architecture represents the ba<strong>si</strong>s for developing semantic web services that use ontologies from a certain domain of<br />

interest (a research theme of great interest at international level). The ontologies are a key technology for the<br />

semantic web. Ontology is a set of concepts from a particular field and the relationships between them and is used to<br />

facilitate the development of semantic models and necessary user specific information search, with the help of<br />

semantic queries. Furthermore, they enhance the development of personalized content and enable the decentralizing<br />

and the cooperation of content management, and also multilingual research.<br />

In order to represent ontologies, several languages were developed. These languages are based on XML.<br />

One of the most frequently used is OWL(Web Ontology Language). At the web service semantic specification<br />

languages level, the most important initiatives of extending the OWL language are:<br />

• OWL-S (US initiative)<br />

• WSMO (Web Services Modeling Language- the European initiative-logical and formal )<br />

• WSDL-S (W3C initiative)<br />

This service oriented approach assures solution portability and liability. As part of the service that is in charge<br />

with semantic proces<strong>si</strong>ng clas<strong>si</strong>fication algorithms and document mining algorithms will be implemented in order to<br />

extract the key concepts from each evaluation form. Afterwards, another method will de<strong>si</strong>gn the semantic network<br />

that is a hierarchic structure based on semantic and lexical relations, for each evaluation form. After the semantic<br />

networks were de<strong>si</strong>gned, a special algorithm for computing semantic <strong>si</strong>milarities (Lin algorithm) in semantic<br />

networks will be implemented. Based on this algorithm, the common features that banks take into account for<br />

developing clients’ profile, will be calculated. These parameters will be transmitted by the service description<br />

language (WSDL) to the web service that will implement the evaluation model. The evaluation model con<strong>si</strong>sts of<br />

associating a set of weights to each characteristic. For the client that solicits the evaluation a score will be computed<br />

in this manner and afterwards it will be compared to a cut-off value. This value is determined based on analyzing the<br />

scores obtained by the clients that successfully obtained a credit (they were able to pay it up) and also by analyzing<br />

the scores obtained by the clients that even though obtained a credit they were not able to pay it up (we will take into<br />

con<strong>si</strong>deration the clients’ profiles).<br />

The output of this general, orientative and minimalistic evaluation model, represents, with an average<br />

maximum confidence level of 45%, the client’s chances for obtaining a credit.<br />

So that this application to be complex, flexible, portable, distributed and to permit a high level of<br />

interoperability with the help of semantic web service, it is essential to implement automatic or semiautomatic web<br />

service modalities. This type of applications is con<strong>si</strong>dered to be the most suited for modeling the risk evaluation<br />

process for the activity of credit granting.<br />

182


In order to implement the requirements referring to assuring interoperability and also for offering automatized<br />

support in the risk evaluation process, it is necessary to improve the collaboration between the two web services (one<br />

implementing the semantic functionalities and one implementing the client’s reliability evaluation model).<br />

By unifying all the elements mentioned above, a new type of software application architecture, the OMG<br />

Model Driven Architecture (created by Object Management Group) and it is mainly used in developing interoperable<br />

and platform independent systems. The objective of this architecture is to model the credit granting process as close<br />

to reality as pos<strong>si</strong>ble. The processes are seen as activities collections connected both logic and semantic.<br />

Conclu<strong>si</strong>on<br />

The paper presents some general aspects related to the neces<strong>si</strong>ty of developing an efficient credit scoring<br />

evaluation model. Some of the most discussed models in the scientific literature are described and both their<br />

advantages and disadvantages are emph<strong>si</strong>zed.<br />

Consequently, a general methodology for building a credit scoring evaluation model is proposed and the<br />

authors introduce some theoretical aspects related to web semantics and ontologies. These tools can be used in order<br />

to develop a more efficient software application.<br />

The proposed application offers a specific approach both at conceptual and also at technologic level but it is<br />

in connection with the present standards and research. To be more specific, the project will have a service oriented<br />

architecture, will implement a specific semantic for the Romanian language, but also it will be able to offer support<br />

for English, and will implement ontologies for credit granting rules modeling.<br />

Aknowledgements<br />

We would like to thank our coordinators (prof. PhD Bodea ConstanŃa and prof. PhD. Smeureanu Ion) for the<br />

advice and the suggestions that led to the improvement of the present paper.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

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2009 < http://www.bis.org/publ/bcbs49.pdf?noframes=1 ><br />

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Expert Systems with Applications (2008), accessed on 1st Jan 2009 <<br />

http://www.sciencedirect.com/><br />

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http://www.sciencedirect.com/><br />

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Applications 35 (2008) 1762–1770, accessed on 15th Feb 2009 < http://www.sciencedirect.com/><br />

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��£©��©�££�� �¢¤�£����¢£��£��� �¤§¢©¨�¤���¤¢�§�����¤��£��©¨�¤���£¢§¤�£� ��¢©��£�©¨©��¢�©�����¢¤�£����¢£��<br />

��<br />

183


METHODS OF GIS SYSTEMS PERFORMANCE<br />

IMPROVEMENT<br />

Smeureanu Alexandru, Dumitrescu Stefan Daniel<br />

Academy of Economic Studies, Bucharest, Romania, alexandru.smeureanu@i-neo.ro<br />

Politehnica Univer<strong>si</strong>ty of Bucharest, Bucharest, Romania, dumitrescu.stefan@gmail.com ��¦�©��¨£�©�£����¤�����¤���¤£��¢¤©�£��¨ ����¨¤��¡�¢££��¡£������£�§�§�¨ �¢�¡£���©�©�¤��� �§¢¢¤��¨<br />

Keywords: GIS, spatial partitioning and indexing, raster and vector images, QuadTree and R-Tree<br />

Clas<strong>si</strong>fication JEL: Y90<br />

Introduction<br />

In this article we study GIS (Geographic Information System) in terms of performance gained from the use of<br />

specific algorithms. We study the QuadTree and R-Tree algorithms, in terms of architecture and implementation;<br />

also we compare their efficiency, both among themselves and compared with clas<strong>si</strong>cal methods of linear search.<br />

Next, we present briefly GIS systems, the way information is stored in these systems, and inherent problems that<br />

arise.<br />

GIS systems<br />

�£�¤¢§£�£¨ �¢��¤��¤£¢£�©�£¨£� ���¤¨£�¤¢¢¤�§¨��£��£�¤� ��¤¤�¤�§�£���£�¤¢¤¢§£¢¤�£��¢¤©�¤�¨£�¤©¢¨ ¡£����¤�£�¤����¤§�¤��©�©�¤�� ��£�¢¤¢§£¢¤���¤§�¤����©�£©¨ £��¤�£���¤���£¢§¤��¦���£��©�¤¢¡¤�¢¤�¤���¡�����¤�¤©¨��¢£������©�¤¨ ��¤���¢¤¤©�� §©��¢¤¤�¡¤���¡ ��¤¤��¤��£�¤�¤������¤£¢§�¤�����©¢¤�¡£���¨©��£�©¨�¤�����©����¤����©¢£����¤�¡¤¤���¤�¡�©¨��¢£�����¢�� �£��¤¢¤����£������£¤¡�¡¤¡£¨¨¢¤�¤©¨��¤¢¤�§¨������¤�¡�©¨��¢£�������©£�¤��¢��©��¤�£©¨¨ �¤�¤¨��¤� ©��¨£�©�£���©��¡£¨¨����¨§�¤� �£��§��£��¡�£��£���¢¤�§£�¤����¤§�¤�£��¢©��£�¤� ��©��©¢��¤�����§�¤���¢£��¤�£����¡¤�����©¢�£�¢©¢<br />

A GIS integrates hardware elements, software and data for capturing, managing, analyzing, and displaying<br />

geographically related information. This system allows viewing, understanding and querying data in multiple ways<br />

that reveal relationships and patterns in the form of maps, reports or charts.<br />

A GIS helps with answers to questions and solving problems by looking at existing data in an intuitive and ea<strong>si</strong>ly<br />

distributed way.<br />

A GIS can be seen in three different ways: in terms of a database (database view), the map (map view) and model<br />

(model view). In Database View the GIS is seen as a structured database that describes the world in geographical<br />

terms. In View map the GIS is seen as a set of intelligent maps and sketches which characterized relations over the<br />

Earth. In Model View the GIS system is seen as a set of tools for information transforming for obtaining new derived<br />

datasets from existing data sets. These tools extract information from existing data, apply analytic functions, and<br />

write results into new derived datasets.<br />

Data representation in a GIS system can be done either in Raster or Vector way.<br />

Raster mode is essentially any type of digital image represented as an array of pixels. The pixel is the smallest unit of<br />

an image. A combination of these pixels will create an image. This representation con<strong>si</strong>sts of rows and columns of<br />

cells, each cell with one stored value. Raster data can be images (raster image) with each pixel containing a value,<br />

184


usually a color. Additional values recorded for each cell may be a discrete, defined by the user with relevant GIS<br />

system, a continuous value, such as temperature, or a null value if no data available. A raster cell that stores only one<br />

value can be extended by u<strong>si</strong>ng raster bands to represent RGB colors (red, green, blue), or an extended attribute table<br />

with one row for each <strong>si</strong>ngle cell unique value. Resolution in raster mode is pixel <strong>si</strong>ze in phy<strong>si</strong>cal units (eg distance).<br />

Raster data are stored in various formats, from standard file structure of TIF, JPEG, etc.. and directly in binary data<br />

fields (BLOB) of common databases.<br />

Vector mode is used especially in GIS systems where, geographical features are often expressed as vectors, by<br />

con<strong>si</strong>dering the elements as geometric forms. Various geographical elements are expressed by different types of<br />

geometry forms:<br />

• Points - zero-dimen<strong>si</strong>onal points are used for geographical elements that can be best expressed by a <strong>si</strong>ngle<br />

point of reference, in other words, <strong>si</strong>mple location. There in no po<strong>si</strong>blity to make any measurements in this<br />

case.<br />

• Lines - The lines are used for one-dimen<strong>si</strong>onal linear elements such as rivers, roads, topographic lines, and<br />

so on. Lines also allow measurement of the distance.<br />

• Polygons - Polygons are two-dimen<strong>si</strong>onal elements that are used to represent a geographical area on the<br />

surface of the Earth. Polygon features make it pos<strong>si</strong>ble to measure the perimeter and area.<br />

In order for the GIS to be useful, they must work properly and provide the requested information timely manner. The<br />

common problems of such systems are scalability and speed of proces<strong>si</strong>ng user requests. When the system operates<br />

with more elements, the scalability problem becomes more pronounced issue. Problems in repeated rendering of<br />

large number of elements appear (eg moving the map in a specific direction) when finding a particular item, and<br />

querying the system for the po<strong>si</strong>tion of an element, inserting or deleting an item, etc..<br />

We will use as an example of these problems, the selection of an object on the map. This function allows the<br />

identification of an item on the map via the mouse cursor for the purpose of viewing or editing features. Although the<br />

function used for detecting the existence of an object under mouse cursor does not have a high complexity, (in<br />

general O (1) for points, lines and most types of polygons), regular repeated calls to check for each item on the<br />

screen takes too long. When working with an overview of the entire structure of the elements of the screen coincides<br />

with the total number of elements of the whole system. In this case the complexity associated with the operation of<br />

finding the item selected by the user's cursor is O (n) (where n is the total number of items).<br />

For a large number of items in the orders of thousands, hundreds of thousands or even millions, a linear search is<br />

very highly inefficient. Later we will investigate ways to search faster, u<strong>si</strong>ng spatial partitioning, and we study the<br />

influence this class of algorithms on performance.<br />

Spatial partitioning techniques and systems<br />

In mathematics, the concept of spatial partitioning refers to the process of dividing Euclidian in two, disjunctive<br />

subspaces, so any that any given point, is owned by only one of subspaces. Spatial partitioning schemes are most of<br />

the time hierarchical in the sense that a region of space can be subdivided into several regions which are in turn<br />

subdivided into a recurring manner. All partitions generated according to the above process can be organized as a<br />

partitioning tree. These techniques include BSP trees, QuadTrees, Octrees, kd trees, R-Trees, etc..<br />

Spatial partitioning techniques play an important role in computer graphics. They are generally used for 2D, 3D<br />

space organization and storage. Storing objects in space partitioning structure facilitates rapid response to a series of<br />

geometric queries, colli<strong>si</strong>on detection for 2D, spatial indexing, occlu<strong>si</strong>on solution to the problem of spatial objects<br />

and so on.<br />

Next we study how does the use of QuadTree and R-Tree impacts performance in contrast with the complexity<br />

introduced in the code.<br />

QuadTrees<br />

185


A QuadTree is a data structure characterized by nodes that have a maximum of four children. We used this tree for<br />

recur<strong>si</strong>vely divided the 2D into four quarters of rectangular shape. For each quarters obtained we verify that the<br />

number of elements contained dose not exceed a preset limit. If this is exceeded the quarter is sub-divided into four<br />

quarters, continuing the process recur<strong>si</strong>vely until all the regions obtained by splitting respect maximum number of<br />

objects contained rule.<br />

Figure 1. Example of space divi<strong>si</strong>on u<strong>si</strong>ng the QuadTree algorithm and the internal tree representation<br />

Some restrictions identified when u<strong>si</strong>ng QuadTrees are:<br />

• All the space that needs to be indexed has to known in in the beginning<br />

• The index tree has to be entirely rebuit if the space indexed by it has been shrinked or enlarged<br />

The procedure used for creating a QuadTree<br />

QuadInsert (i, n) [insert into the node n] is trying to insert in node n. Check the capacity of the current node if node is<br />

full and the node was expanded previously recur<strong>si</strong>vely call the add item function for the child node that contains it.<br />

Otherwise, if the current node contains the maximum number of elements N, and has not been expanded, the node is<br />

expanded by creating the four child nodes. Information is then inserted to the child node to which it belongs. Finally,<br />

if the current node is less than N elements and is a leaf the information is added to it.<br />

The creation of the tree is achived by repeated calls of the QuadInsert procedure for each item of the system.<br />

QuadBuild: Create QuadTree, initially empty. For each element of the system, call the QuadInsert (i, root).<br />

After creating the QuadTree by repeated insertion, it is pos<strong>si</strong>ble to contain empty leaf nodes. These empty leaf nodes<br />

are removed.<br />

The complexity depends on the distribution of tree elements in the area that is indexed. The cost of adding an<br />

element is given by the depth calculated as the number of nodes tran<strong>si</strong>ted to reach the root of the tree from where the<br />

item is added. This can be computed by counting each recur<strong>si</strong>ve call of the QuadInsert. Each time the function is<br />

called for adding an item the depth increases by one.<br />

If all items are closely clustered, in a very small area the complexity is high because a leaf nodes will be at a great<br />

depth. However the maximum depth is controlled by the number of bits used to represent the po<strong>si</strong>tion of items. This<br />

number of bits is virtually constant in the complexity calculation. Thus if the tree is evenly distributed so that all<br />

leafs have the same depth, cost to incorporate all elements would be O (NlogN) = O (Nb)<br />

Disadvantages of this technique<br />

If geometric divi<strong>si</strong>on fails to reduce the number of elements for each quarter (ie the overlapping elements, elements<br />

which intersect each other), the capacity should be increased to allow the algorithm to continue execution. For<br />

example, if the maximum capacity of a node is eight, if they are nine elements to a certain point (x, y), the divi<strong>si</strong>on<br />

186


would produce three empty quarters, and one which contains nine points, and so on. Because the tree must allow<br />

more than 8 items per node, QuadTree complexity decreases to almost O(N) for datasets with arbitrary geometry<br />

R-Tree<br />

R-trees are balanced trees <strong>si</strong>milar to B-trees. The tree structure is de<strong>si</strong>gned in a manner in which it tires to minimize<br />

the number of nodes that need to be search in order to get to the requested element.<br />

A leaf node contains more tuples. Each tuple con<strong>si</strong>sts of an index to an object and the n-dimen<strong>si</strong>onal bounding box<br />

(the rectangle of n-minimum volume that contains the object). When working in 2D space the bounding box is<br />

actually the minimum area rectangle that contains the object. Non-leaf nodes contain tuples con<strong>si</strong>sting of an index to<br />

a child node <strong>si</strong>tuated at a higher level of depth and the bounding box that contains all the rectangles associated with<br />

that child node.<br />

The R- Tree construction must comply with the following rules:<br />

• Each leaf node contains between nmin and nmax tupluri (index rectangle) except the root node.<br />

• Each tuple of leaf nodes contains an index to an object space and the smallest rectangle containing n<br />

dimen<strong>si</strong>onal object.<br />

• Each non-leaf node has between nmin and nmax children except the root node.<br />

• Each tuple in the non-leaf node contains a pointer to an index-child node and the smallest rectangle containing<br />

the rectangles in the child node.<br />

• Root node has at least two if not leaf node.<br />

• All leaves have the same depth (the tree is balanced)<br />

The maximum depth in the worst case is |lognminN|-1 and is achieved when all nodes are just branched and they<br />

contain the minimum number of elements. The maximum number of nodes is +1 and is achieved when the<br />

fill factor of all nodes except the root is . In this particular case each non leaf nodes have the minimum number<br />

of children, and the leaf nodes index objects.<br />

��£�<br />

187


The search algorithm in a R-Tree<br />

Figure 2. R-Tree, internal structure and graphical representation<br />

The search algorithm in a R-Tree is <strong>si</strong>milar to the search in a B-Tree. However, unlike B- Trees, the search is<br />

required through several sub-trees of the node, making it impos<strong>si</strong>ble to predict the performance. This due to the fact<br />

that in R-Trees the information cannot be stored ordered in the node (the child nodes of a node don’t respect any<br />

hierarchy),The inserting algorithm structures the data so that it will allow search algorithms to eliminate the<br />

irrelevant search subspaces focu<strong>si</strong>ng the only to regions close to the area searched.<br />

If the algorithm is required to search items contained in a rectangle S the main steps are:<br />

Starting from the root node if the node is not a leaf node, for each sub-tree of the current node check whether the<br />

rectangle is associated to overlaps with S. For all entries that overlap is call the search function recur<strong>si</strong>vely starting<br />

from the sub-tree root.<br />

If current node is a leaf node, check all tuples (spatial object, "bounding box") whether S the search area overlaps<br />

with the "bounding box". If they overlap the item is added to the result list.<br />

Inserting objects into a R-Trees<br />

Inserting objects into a R-Trees is done in the same manner the insertion would be done in B-Tree index except that<br />

in this case the spatial information indexed is added to leaf nodes. Nodes reach the maximum allowed nmax elements<br />

are expanded and the stored tuples are propagated to lower levels.<br />

Application<br />

188


To illustrate the usefulness and the performance increase gained by u<strong>si</strong>ng space partitioning algorithms, we<br />

implemented a GIS application that can work alternatively with both data structures, R-Trees and QuadTrees. The<br />

use of tree structures will facilitate the rapid retrieval of a set of requested information. One of the places where the<br />

retrieval is mostly used is when finding the item that is hovered with the mouse cursor; in programming that is<br />

necessary for implementing the events such as "mouseover". The speed of these searches needs to be as high due to<br />

the high frequency of queries. Each time the mouse cursor is moved the search has to be reissued. An increased in<br />

the time need to retrieve the information leads unwanted lag in a place where the user expects the application to<br />

respond almost instantly. We chose this method of testing after we studied of processor time consumed by calls to<br />

various functions of GIS applications. The study revealed that the “mouseover” is consuming a substantial portion of<br />

the processor, and in the same time is real-time critical in terms of user interface.<br />

At the first glance the optimization of not investigating all the elements of the system just those vi<strong>si</strong>ble in the screen,<br />

thus reducing the number of pos<strong>si</strong>ble items to be selected is sufficient, but this method is not sufficient, because the<br />

screen can contain an overview of all elements of the system. In this <strong>si</strong>tuation the proposed optimization dose not<br />

reduce the number of elements that need to be investigated, further improvements are required.<br />

In order to obtain increased performance when retrieving the item we propose u<strong>si</strong>ng indexes create based on R-Tree<br />

or QuadTree. To highlight the performance we have implemented in the GIS the three search methods: linear,<br />

QuadTree indexed and indexed by R Tree, with the ability to switch between them. To best evaluate performance we<br />

used synchronization mechanisms to ensure "critical section" in the search functions.<br />

In order to analyze the degree of scalability, the GIS system was populated it with data sets of different <strong>si</strong>zes,<br />

generated randomly. The <strong>si</strong>ze of data sets increases from 1 item to 10 million items, increa<strong>si</strong>ng the powers of his 10.<br />

Since the expected complexity of algorithms for search in tree R and Quad is logarithmic, we chose data sets whose<br />

<strong>si</strong>ze increases exponentially. Items have a stable <strong>si</strong>ze (rectangle of fixed area) and are arbitrarily placed on the map<br />

application.<br />

189


Below we present the results obtained from the conducted tests:<br />

Required memory test<br />

In implementation of the indexing algorithms data<br />

objects references were used instead of the actual<br />

object. In this way the tests for required memory will<br />

only count the memory needed to store the actual<br />

index. In the case of linear algorithm the memory<br />

used be<strong>si</strong>de the actual data objects is zero.<br />

It is noted that as the number of elements increases<br />

QuadTrees begins to use more space than the R-<br />

Tree. As the number of elements increase QuadTree<br />

needs to subdivide the space in even smaller<br />

divi<strong>si</strong>ons in order to accommodate all the data object<br />

references. Note that these divi<strong>si</strong>ons consume more<br />

space when items are clustered tightly rather than<br />

when they are distributed relatively evenly in the<br />

plan.<br />

Search response time<br />

Search time is as expected, in proportion to the<br />

complexity of search algorithms used. When we use<br />

the linear space search that iterates trough all the<br />

elements, the complexity is O(N). We can see that<br />

time is almost directly proportional to the number of<br />

items. When we use indexes that have a logarithmic<br />

nature of complexity O(logN) the time seems to have<br />

a line representation in the chart that has a<br />

logarithmic X Axis.<br />

Chart no. 4 shows the search time needed for linear<br />

serach versus time obtained by u<strong>si</strong>ng QuadTrees and<br />

R-Trees. It is noted that at relatively small number of<br />

elements, the difference is not distinguishable (up to<br />

500). When operating with a small number of<br />

elements linear search is faster because of the high<br />

speed of brow<strong>si</strong>ng versus traver<strong>si</strong>ng index trees.<br />

However, if the number of elements increases, the<br />

linear search times get extremely weak relative to<br />

the performance obtained from index trees.<br />

Chart no. 5 details the results of the two compared<br />

tree structures used without linear search included. It<br />

can be seen that a large number of elements that our<br />

implementation of R-Trees runs faster than<br />

QuadTree.<br />

Note that the distribution of elements in the plan is<br />

important. When a uniform distribution used, the<br />

performance of the two methods are close, but when<br />

the distribution is clustered, R-Tree out performs<br />

QuadTree.<br />

Figure 3. Memory used for storing R-Tree and QuadTree index<br />

Figure 4. Search response time when u<strong>si</strong>ng linear search,QuadTree<br />

and R-Tree indexed search<br />

190<br />

Figure 5. Search response time when QuadTree and R-Tree indexed<br />

search


Conclu<strong>si</strong>ons<br />

The de<strong>si</strong>gning of GIS systems has to be made having regard for the de<strong>si</strong>red performance. In the de<strong>si</strong>gn stage, in order<br />

to maintain performance levels, analyses regarding resource consumption have to be done in order to choose which<br />

algorithms are suitable.<br />

In this article we showed that the <strong>si</strong>mple use of a linear searching in order to resolve spatial query is a huge consumer<br />

of resources (CPU time) when working with a large number of entries. To reduce this consumption we presented two<br />

methods of indexing: the trees and R trees Quad and we showed that these methods logarithmically reduce the time<br />

needed to execute the query.<br />

However this improvement has a cost given by the construction and maintenance of the indexing tree. Both<br />

algorithms consume additional resources: memory to store the tree and CPU time to construct and update. We can<br />

say that the mechanisms used for spatial indexing consume more time to add, delete objects and decrease the time<br />

needed for querying / retrieval. This behavior is <strong>si</strong>milar to the index structures in the relational database.<br />

The performances obtained u<strong>si</strong>ng QuadTrees and R-Trees are <strong>si</strong>milar. Both methods reduce the search time by a<br />

logarithmic law given by the searching in a hierarchical tree structure. However QuadTree is less robust due to<br />

several exceptional cases leading to poor performance and even crashes if not treated separately. QuadTree is not a<br />

balanced tree structure and because of this it cannot ensure a unitary homogeneous performance across queries<br />

issued on all regions. The memory consumption is also con<strong>si</strong>derably higher for QuadTree.<br />

According to study it is advisable to use spatial indexing when working with more than 10 4 entries and becomes<br />

imperative to be used when the number of data objects exceeds 10 5 .<br />

Bibliography<br />

Antonin Guttman: �©�£�¦��¤���¢§��§¢¤��¢��©�£©¨�¤©¢��£��, Proc. 1984 ACM SIGMOD<br />

International Conference on Management of Data, pp. 47-57<br />

H. Samet, �£�����©�£©¨�©�©��¢§��§¢¤�, Addison-Wesley, Reading, MA, 1990<br />

H. Samet, ����§�¤¢�¢©��£���¦�©�¤�¢��¤��£���©���¦�, Addison-<br />

Wesley, Reading, MA, 1990<br />

Yannis Manolopoulos, Alexandros Nanopoulos, Apostolos N. Papadopoulos, Yannis Theodoridis: ©�����¨£�©�£���, Springer, 2005<br />

���¢¤¤� ��¤�¢ ����©�£©¨�©�©��¢§��§¢¤� ���¨£�©�£��� ��¤�¤�£��©����©¨ �� ���¢¤¤�<br />

191


Knowledge based authentication in citizen oriented application<br />

Bogdan Vintilă, Dragoş PalaghiŃă<br />

ASE, Bucharest, Romania, vb@vintilabogdan.ro<br />

mail@dragospalaghita.ro �§��¤��£�©�£���¤�������¢£���¢�©�£��©��¨£�©�£���©¢¤�¢¤�¤��¤����¤�§���£��£���¤��©�£������¤ £��¡¨¤��¤�©�¤�©§��¤��£�©�£��£�©�©¨ �¤����¤£��¨£�©�£�������¤£��¡¨¤��¤�©�¤�©§��¤��£�©�£��£�£���¢�©�£�� ©��¨£�©�£���©¢¤©�©¨ �¤�� ¤�������¢£��¢��£����¤£���¢�©�£��©��¨£�©�£����¤�§¢£� ©¢¤�¤�£�¤���§�§¢¤ ����¢©��<br />

Keywords: knowledge, authentication, security, informatics applications, citizen orientation.<br />

JEL clas<strong>si</strong>fication: L86 - Information and Internet Services; Computer Software<br />

Introduction<br />

Digital economy assumes completing economic transactions u<strong>si</strong>ng IT&C. The explo<strong>si</strong>ve development of IT&C<br />

leaded to an ascending evolution of the volume of online economic transactions. The increa<strong>si</strong>ng volume of online<br />

economic transactions leads to the ari<strong>si</strong>ng of a new category of applications that must fulfill the users’ requirements.<br />

The transaction number grows through the increase of the number of transactions made by existing users and,<br />

mainly, through attraction of new user intro the system. The increased number of users leads to the application’s<br />

update as to support new technologies that increase the quality level. The increase of transactions also leads to an<br />

increase in the application’s security requirements. Citizen oriented informatics applications came to answer the<br />

users’ requirements regarding online informatics applications’ qualities.<br />

Citizen oriented informatics applications<br />

Citizen oriented informatics applications are a new category of applications de<strong>si</strong>gned to solve problems that a very<br />

large number of persons deal with. Citizen orientated informatics applications, compared to other informatics<br />

applications, have as their objective to maximize the degree of customer satisfaction. The other applications serve the<br />

purpose of solving problems of the organization for which they are developed. If the effects of clas<strong>si</strong>c informatics<br />

applications reflect in other areas of the beneficiary, the citizen oriented applications bring in profit for the owners<br />

directly proportional to the degree in which the citizens that use them solve their problems. COIA are integrally at<br />

the customer’s disposal, which can solve its problems u<strong>si</strong>ng it while the clas<strong>si</strong>c applications interact with citizens to<br />

solve problems for the organization, the citizen being only the operator, not the beneficiary. The essential differences<br />

between citizen orientated and clas<strong>si</strong>c informatics applications are:<br />

- COIA are created in order to solve citizen problems, while clas<strong>si</strong>c applications are created to solve the<br />

companies’ problems;<br />

- COIA offer the citizens for use a succes<strong>si</strong>on of steps to solve their problems, while the clas<strong>si</strong>c applications<br />

focus on the steps for solving the company problems;<br />

�¤�¤¨���¤���£¢¤��£�����¢©§��¤��£�©�£���¤�����©¢¤�¢¤�¤��¤��<br />

- within COIA the information which is presented is that in of which the citizen is directly interested, while<br />

clas<strong>si</strong>c applications focus on promoting the company and its products and services.<br />

- the application is developed only after the target group is studied and all steps of the developing cycle are<br />

realized taking into account the target group’s characteristics;<br />

- COIA are free applications, the owner’s revenue being dependant of the number of users the application<br />

has; clas<strong>si</strong>c applications have acqui<strong>si</strong>tion and running costs;<br />

- COIA are online applications to be available regardless of time and space;<br />

- COIA are characterized by high security level compared to clas<strong>si</strong>c applications for witch security is not an<br />

important issue.<br />

Con<strong>si</strong>dering the advantages of COIA it is necessary that all applications be characterized to a certain degree by<br />

citizen orientation. Clas<strong>si</strong>c application are replaced with citizen orientated ones, which come with solution for their<br />

problems.<br />

The quality characteristics system<br />

Con<strong>si</strong>dering the fact that COIA means resource allocation and working independently of the owner and<br />

developer, they must be gifted with the following quality characteristics:<br />

- coverage, meaning if the citizens need to solve within problem P, for which COIA is built, the sub problems<br />

SP1, SP2, ..., SPN the application must implement components that correspond to all the N sub problems;<br />

192


- correctness establishes the measure in which perfect correspondence is achieved between the results from<br />

the test data sets and the effective results obtained inputting them; a test data set SDTi contains inputs,<br />

intermediary results, and final results; in the testing process data is inputted and intermediary SDTi results<br />

are compared with the intermediary results returned by the application, respectively the final results from<br />

the test data set and the application returned final results; correctness is relevant when there is no doubt<br />

regarding the quality of the test data sets;<br />

- completeness ensures that all proces<strong>si</strong>ng made in all pos<strong>si</strong>ble <strong>si</strong>tuations, to solve a sub-problem, that any of<br />

the target group members comes across;<br />

- reliability gives the measure in which the application executes without incident the necessary proces<strong>si</strong>ng for<br />

solving citizen problems; this characteristic depends also on the hardware components on which the<br />

application runs on; a reliable COIA must execute proces<strong>si</strong>ng without incident for the citizen even if in the<br />

computer network it runs in machine defects are present;<br />

- COIA maintenance measures the effort level necessary to update; knowing COIA characteristics, their<br />

update is frequent to fulfill citizen requests, thus a high level of maintenance must characterize this kind of<br />

applications; the maintenance costs must be low to allow updating the application and avoiding rede<strong>si</strong>gning<br />

it;<br />

- auto-configurable; COIA must auto-configure itself according to the most frequent citizen problems; for this<br />

the application must record the frequency of problems which it solves, at a certain time interval, by autoconfiguration<br />

it shortens the time needed to solve the most frequent problems; the reconfiguration must take<br />

into account the data sets recorded in the past for a higher level of efficiency;<br />

- user friendly; COIA addresses a large and diverse target group compared to a clas<strong>si</strong>c informatics<br />

application, this leads to the need of developing a easy to use interface;; as the majority of citizens that use<br />

the application are not IT specialists, the friendly GUI must characterize COIA and allow all users to solve<br />

their problems;<br />

- flexibility represents the ability of the application to adapt to messages received from the environment;<br />

when in use by the citizens the application must be able to adapt their demands and give adequate solutions<br />

to their problems;<br />

- easy to return to previous steps; input data refresh must be done in a easy and logical way, messages must<br />

be clear;<br />

- time memory which assumes storing citizen data, activities, and input data such that the users will not be<br />

required to input them again when u<strong>si</strong>ng the application in the future, only to update them if needed;<br />

- portability refers to the pos<strong>si</strong>bility of running the application with no regard to the hardware platform used;<br />

taking into account the large number of application users and their diver<strong>si</strong>ty con<strong>si</strong>dering the used hardware<br />

platform, it is vital that COIA will run on as many hardware platforms as pos<strong>si</strong>ble; with no regard to the<br />

platform COIA offers its users the same functionality, a function is not allowed to be available on a<br />

platform and unavailable on another one;<br />

- computation preci<strong>si</strong>on refers to the number of decimal places stored during computation; for COIA it is<br />

important the computation preci<strong>si</strong>on is at its highest level because at a large number of users errors are<br />

propagated and preci<strong>si</strong>on is reduced;<br />

- security represents the application’s ability to ensure users’ data and actions protection against criminal<br />

attacks.<br />

Citizen oriented informatics application’s security is a vital quality characteristic that must be fulfilled to the highest<br />

degree. The application must guarantee that the user’s data and actions are protected against criminal attacks.<br />

COIA security<br />

Taking into account the high number of users of COIA, the security is a very important aspect. Each user must<br />

access only his data and must realize actions only on his account. The user’s access to COIA must be granted based<br />

on username and password only if the application implies economic activities. For COIA de<strong>si</strong>gnated to expose<br />

information the access must be free, only paid services being subject to authentication.<br />

Authentication is defined as the process of establishing if an object is authentic. For COIA this means to establish if a<br />

user is the one he claims to be.<br />

193


Figure 4 Authentication mechanism<br />

The functioning mechanism of informatics applications’ authentication procedure is presented in (Error! Reference<br />

source not found.). The user launches a request of authentication or password reset. The authentication service<br />

verifies if the user supplied the password associated to his account and grant access to the application’s components<br />

if it checks. If a password reset request is received, it is forwarded to the password reset service. If the request is<br />

authentication type but the password doesn’t match the account, the user is requested other credentials.<br />

For COIA, the knowledge based authentication assures a high degree of security and offers the users a comfortable<br />

authentication method.<br />

Knowledge based authentication is used as a primary system or as sub-system for authentication in citizen<br />

orientated applications. This type of authentication is based on a set of factoids which represents knowledge<br />

possessed by the user used to identify him from a set of users.<br />

A factoid is represented under the form of a pair: �§�£���<br />

where:<br />

Incorrect<br />

username/<br />

password<br />

START<br />

Insert credentials<br />

Authentication<br />

service<br />

Application’s<br />

components<br />

STOP<br />

k – is the key given by the user;<br />

v – is the value associated to the key k.<br />

Authentication/<br />

Password reset<br />

request<br />

New credentials<br />

Password reset<br />

request<br />

Password reset<br />

service<br />

194


The factoids have the following characteristics:<br />

- memorbaility represents the ease with which the users remembers the data he entered;<br />

- guessability is the ease through which one is able to guess the information given by the<br />

user without having any prior knowledge which relates to him;<br />

- <strong>si</strong>mplicity represents a characteristic which is closely tied to memorability, is the factoid<br />

is <strong>si</strong>mpler then memorability increases;<br />

- usability is the characteristic that allows an easy use of the factoids registered in the<br />

system;<br />

- unicity is the characteristic that guarantees that one factoid will not resemble another in<br />

the set;<br />

- portability insures the correct behavior of the knowledge based authentication system<br />

regardless of the platform;<br />

- familiarity is a sub-characteristic of guessability which regards the personal character of<br />

knowledge within the factoid.<br />

In order to increase the security level a set of factoids<br />

��¡¢is<br />

�¤§�£¤��¤��The<br />

used where the factoid<br />

and the factoid elements in the set have the following properties:<br />

-<br />

meaning meaning and �£¥�¤, are randomly chosen from<br />

the £�¡ ¦�¡�§set¡<br />

�¨©��if<br />

�¨is -<br />

and only if related to the user<br />

�which has ownership over the factoids<br />

included in set<br />

�;<br />

- they have a finite number set by the administrator with regard to the optimum security<br />

level. ££¥£¤ �££��£�¥�£¤��¤� �£¥�¤ � �£§�££��£� �§��¨� �§<br />

In (figure 2) the environment of the factoids is presented, it is composed from 2 major elements the user and<br />

the system. The user supplies the factoids to the authentication system which after running a cross reference with the<br />

factoids stored by the user beforehand accepts or denies access to the privileged resources.<br />

Interference<br />

Interference<br />

Key<br />

Figure 2. Factoid environment<br />

Interference is caused by network communication issues between the user and the system or by<br />

deliberate attacks meant to intercept the user credentials in order for the attacker to be able to impersonate<br />

the user and gain access to his resources.<br />

Con<strong>si</strong>dering the user set where each user has associated a factoid set<br />

�£¡¢which<br />

��an identifies him in the user set identity matrix, is generated and presented in<br />

(table 1). � �£§��£¨� ��£§ �£ ���¢ �§��¨� ��§<br />

User<br />

System<br />

Table 1. Identity matrix.<br />

Value<br />

Factoid<br />

195


Users Factoids<br />

U1 F11 F12 … F1m<br />

U2 F21 F22 … F2m<br />

… … … … …<br />

Un Fn1 Fn2 … Fnm ��£. Each user from the matrix is identified u<strong>si</strong>ng any factoid from the set The user is identified upon<br />

providing a valid value for a random key picked arbitrarily by the system from the factoid set as<strong>si</strong>gned to the user.<br />

Conclu<strong>si</strong>ons<br />

Citizen oriented informatics applications redefine the concept of informatics application to correspond the target<br />

group’s requirements. These fulfill a set of quality characteristics that the clas<strong>si</strong>c applications don’t fulfill or do it in<br />

a low degree. Security is an important characteristic for the COIA the overall quality of the application being<br />

strongly influenced by it. The usual authentication method the informatics applications use is the one that uses an<br />

username associated to a password. �£<br />

U<strong>si</strong>ng knowledge based authentication in citizen orientated applications has the following advantages:<br />

- the degree of failed authentication attempts is reduced, con<strong>si</strong>dering the fact that the<br />

factoid set is large and they all contain knowledge that the user is familiar with;<br />

- the degree of risk involved by dictionary attacks is reduced because the factoids<br />

contained in the set associated with the user are randomly picked and they have a<br />

personal character which is unknown to third parties , as the knowledge contained by the<br />

factoids must only be known by the user and partially by third parties.<br />

Disadvantages of knowledge based authentication are related to the public character of the knowledge in the<br />

factoids and their availability in the virtual space. This is why it is recommended to use information as diverse as<br />

pos<strong>si</strong>ble and with reduced availability.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and innovation<br />

triangle”. This project is co funded by European Social Fund through The Sectorial Operational Programme for<br />

Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic Studies.<br />

196


References<br />

Ye Chen, Divakaran Liginlal 2008 A maximum entropy approach to feature selection in knowledge-based<br />

authentication, Elsevier Science Publishers B. V. Amsterdam, The Netherlands, The Netherlands<br />

Cătălin BOJA, Marius POPA, Iulian NIȚESCU – Characteristics for Software Optimization Projects, în<br />

Informatică Economică, vol. 12, nr. 1, Inforec, BucureȚti, 2008, pp. 46 – 51<br />

Ion IVAN, Mihai DO<strong>IN</strong>EA, DragoȚ PALAGHIȚĂ Aspects Concerning the Optimization of Authentication<br />

Process for Distributed Applications Theoretical and Applied Economics, Bucharest, Romania<br />

Marius POPA, Ion IVAN, DragoȚ PALAGHIȚĂ, Bogdan Cătălin V<strong>IN</strong>TILĂ – �¢£¤��¤�£���¢�©�£��©��¨£�©�£����Forth International Conference on Applied Statistics – ICAS4, Bucharest –<br />

ROMANIA, November 20-22, 2008<br />

Ion Ivan, Leonard SĂCUIU, Daniel Milodin - The development of computer science oriented towards the citizen,<br />

The Proceedings of Journal ISOM Vol. 2 No.2 / December 2008, ISSN: 1843-4711<br />

Andrea Di NICOLA, Andrew McCALLISTER - ��£��£�����¤¢£¤��¤����£�£���¤���¤���Eur J Crim Policy<br />

Res (2006) 12:179–187 DOI 10.1007/s10610-007-9034-7, Springer Science + Bu<strong>si</strong>ness Media B.V. 2007<br />

E. KRITZ<strong>IN</strong>GER, E. SMITH 2008 Information security management: An information security retrieval and<br />

awareness model for industry, Computer Security 1 - 8, Elsevier Science Publishers B. V. Amsterdam, The<br />

Netherlands<br />

Jia-Yong LIU, An-Min ZHOU, Min-Xu GAO 2008 - A new mutual authentication scheme based on nonce and<br />

smart cards, Computer Communications 31, Elsevier Science Publishers B. V. Amsterdam, The Netherlands<br />

�¤�¢£�����£�£�¤� §©¨£�<br />

197


IDENTIFY<strong>IN</strong>G AND BREAK<strong>IN</strong>G POLICY CONSTRA<strong>IN</strong>TS, THE<br />

MAJOR BARRIER TO IMPROV<strong>IN</strong>G COMPANY<br />

PERFORMANCE<br />

Georgiana Cioană<br />

Bucharest Academy of Economic Studies, Bucharest, Romania<br />

georgianacioana@yahoo.com ��¤¤���©��©�£�§�¢¤�§¨���©��¤���©£�¤���¨ � §�£����¤ ��¤���£�©��¨��£�������©�£¤��©�©¨¡©<br />

Abstract ��¤���© �¤¤�¢¤©¨©��£¢���¨©��¤� £�¢¤©¨£� ��£���©¢¤������� ��¤��©¢¤§�§©¨¨ ���¤¢�¤�� �¤¢�©£��©¢£©�¨¤�¡�£��¢¤��¢£����¤����¤¢��¢�©���¤ �£��¤��¨¤�¤¨���£�£��§¤¡©�£��¢��§�¤���¢��¤�£¢���£�¤� �¢��¨£ ©�§��¨�¢©��£���¤��¤�¢ �������¢©£������¤ �©�£�§�����¤£¢©�©£¨©�¨¤¢¤��§¢�¤���¨���§����£��©�©�¤¢£©¨©��¢�©�����<br />

Constraint; Theory of Constraints; System; Continuous Improvement.<br />

JEL Clas<strong>si</strong>fication System: M11<br />

1. Introduction<br />

The dominant logic of companies, the norms and beliefs that the companies formulate and adopt, a way of<br />

thinking with respect to the strategies they implement, has always been that maximum results are obtained by fully<br />

u<strong>si</strong>ng the available resources they dispose. This logic is thought to ensure security and stability in every organization,<br />

and was always seen as the best attitude towards achieving its objectives, having no doubt in succeeding, but as it is<br />

demonstrated, the enemy of change and transformation is the constancy of inertia. Innovative organizations should<br />

combine tradition and gold rules with new ideas, new bu<strong>si</strong>ness models and practices in order to be a step ahead their<br />

competitors, to be receptive to the challenges of the industry in which they perform, to overcome the barriers to<br />

continuous improvement. The most difficult issue is to identify those norms and beliefs that impede the bu<strong>si</strong>ness<br />

processes to deliver the best outcomes taking into account the overall strategy of the firm, customer’s needs and the<br />

way competitors behave on the market. “At the industry level, thought leaders introduce beliefs that create an<br />

industry culture, or a set of firmly held bu<strong>si</strong>ness norms that become conventional wisdom. At the same time,<br />

individual companies have prevailing ideologies and principles to which they adhere without often challenging them.<br />

The most successful industries and enterprises are especially susceptible to established beliefs that become dogmas”.<br />

(iSixSigmaEurope, 2009, )<br />

Traditionally, the optimum performance of a system is con<strong>si</strong>dered to be the result of the individual<br />

performance of its component parts; if all its components are u<strong>si</strong>ng their maximum capacity, the system as a whole<br />

will deliver the best results. However, a number of theoreticians have demonstrated the oppo<strong>si</strong>te<br />

The concept of system constraints was introduced for the first time by Dr.Eliyahu Goldratt in the Theory of<br />

Constraints (TOC) which is essentially about change. (Dettmer, 1997, p.11) This theory was latter on completed with<br />

a set of tools and the logic reasoning supporting them, based on fundamental assumptions, known under the name of<br />

the Thinking Processes, in Goldratt’s book “It’s Not Luck”. These tools are: the current reality tree, the conflict<br />

resolution diagram, the future reality tree, the prerequi<strong>si</strong>te tree, the tran<strong>si</strong>tion tree The TOC Thinking Process defines<br />

��¤���¢¤©��£����©¨ �©���¡¤¢�£�©��¢��¢£©�¤¤¢§£��¤���¢�¡¤�¤¢���������¤�����¢©£�����©��¢�©�£�©�£���©¢¤�©�¤�¡£�����© ����� �£�©¨�����¢©£����¤¢§£��¤���©£¨§¢¤�¢¨�¡�¢��§��£�£� ��©���¤¢©��¢���§���¤ �¢£�£�©�¤£���¤��¨£�£¤� £��¨¤�¤��¤�� ����©�©�¤�¤���¢§¨¤���¨©����¢��¤�§¢¤���¤©�§¢¤����¢©�¤�£¤����� �£�©¨�����¢©£���©¢¤¢¤¨©�£�¤¨ ¤©� ��£�¤��£� ©���¢¤©£©����¤ ������©£¤©�¢¤©��¤©¨��¤���¢����¤��§��¤����©¨¨¤��¤�©¢¤¢¤�¢¤�¤��¤�� ��¨£� �����¢©£������¤¤�©¨§©�£��� ��¤����¤£��¤���¢ �©�©�¤�¤��� ��¤�����¤�§¢���¤����£�©¢�£�¨¤£��� £��¢��§�¤©�¤���£���¢§�¤���� ¡�£����£�¤��£� ©��¤¨£�£�©�¤��¨£� �����¢©£����©£�£��©�����£�§�§�¨ £��¢��£��� ��¤�� �¤¢��¢�©��¤ ��¤�§¢¢¤��¢¤©¨£� �¢¤¤���¤����¨£��¢¤��¨§�£���£©�¢©����¤�§�§¢¤¢¤©¨£� �¢¤¤���¤ �¢¤¢¤¢§£�£�¤�¢¤¤���¤�¢©��£�£���¢¤¤�¦���£�¢¤��¤��¡¤�¢����¤©�©�¤��§� ¡�£��£¨¨§��¢©�¤���¡��¤�¢£��£�¨¤��� �����¢©£��£���¤�¤�£�£�£������¨�¢©��£�¡�©��¢¤�¤�����¤�<br />

¡�¢��:<br />

��¤¨©�£���©�¤¢£©¨��¨©�£��<br />

Policy �©�©�¤¢ ©¢¤<br />

¡�©�����©��¤�¡�©�����©��¤���©����¡���©§�¤��¤��©��¤� ¤ ���§¨��©£¤£���©���§�� ¡�¢£©����¡£��£���¢§�¤����©��¤©��¨£¤���©��¡¤¢��¢¤¤�§��©�¤��©¨¢§¤��£�����©�¤�¤¢ ��£���¤�¢<br />

198


those actions required to improve a company given the current <strong>si</strong>tuation and to guide each step to its sometimes not<br />

so obvious conclu<strong>si</strong>on. It provides the answer to the three fundamental questions every manager should con<strong>si</strong>der:<br />

what to change, what to change to and how to cause the change. And it is used to guide the implementation of the<br />

TOC and to aid in creating breakthrough solutions. This can also be of <strong>si</strong>gnificant importance to the implementation<br />

of the TOC-based system by ensuring that any unde<strong>si</strong>rable effects that manifest themselves during the<br />

implementation process are eliminated. (Stein, 2003, p.258)<br />

2. Policy constraints – the real challenge<br />

Policies are the rules and measures that govern the way organizations go about their bu<strong>si</strong>ness. Policies<br />

determine the location of the phy<strong>si</strong>cal constraints and the way in which they are managed. Policies define the<br />

markets that the organization serves, how products are purchased from suppliers, and they are the work rules in<strong>si</strong>de<br />

the factory. They are managerial constraints that inhibit the system’s ability to continue to improve.<br />

Policies, both written and unwritten, are developed and followed because people, through their belief<br />

systems, develop and follow them. Managers institute rules and procedures that enable the people in the organization<br />

to make deci<strong>si</strong>ons and take actions that will yield good results for the company. However, organizations nowadays<br />

are riddled with inappropriate policies. (Scheinkopf, 2000, p.18)<br />

The general belief is that policy constraints are ea<strong>si</strong>er to change because they only require reformulating<br />

rather than the replacement of a new piece of equipment, which is, theoretically, a bigger effort, both phy<strong>si</strong>cal and<br />

financial. In practice, two things conspire against breaking a policy constraint, which make it even more difficult:<br />

first, identifying the policy constraint that causes the resultant effects is a complex issue, as it is very difficult to trace<br />

a chain of cause and effect back to a root cause; second, identifying the constraint is not enough – it is usually<br />

somebody else’s task, somebody whose cooperation is essential to change it. This is frequent in organizations that<br />

have several departments because persuading a lot of people to act on a policy constraint they might be respon<strong>si</strong>ble<br />

for is not an easy job. It takes the acceptance of policy makers of the respon<strong>si</strong>bility for the company’s poor<br />

performance, but few people are secure enough in their po<strong>si</strong>tions and able to admit they own a problem and that it is<br />

in their hands the deci<strong>si</strong>on whether to undertake or not the change.<br />

Two pos<strong>si</strong>ble reactions can appear when people are told there is something wrong in their system and when<br />

the policy is pointed out as having negative influence: one is denial – “it’s not really a problem, it’s your<br />

imagination”; the other is the justification of the need for such a policy – “Well, maybe you’re right…but we need to<br />

have this policy because…”.(Dettmer, 1998, p.22) No matter the reaction, people are likely to re<strong>si</strong>st accepting the<br />

respon<strong>si</strong>bility and undertaking to do something about it. It is the human re<strong>si</strong>stance barrier that total quality<br />

management and just about every other management innovation has come up against as it is a great struggle to try to<br />

change the status quo.<br />

For this reason, Goldratt contends that policy constraints are like bad laws – it not only takes to persuade a<br />

majority, it is also crucial to overcome re<strong>si</strong>stance of the parties who have special interests for the system to work to<br />

their advantage; which makes them more difficult to identify and break.<br />

3. The tools for breaking policy constraints<br />

3.1 The current reality tree (what to change)<br />

It is very well known that by identifying accordingly a problem, it is already half-solved. The current<br />

reality tree is a tool that helps managers to examine the cause – and – effect logic behind the policies, plans and<br />

strategies they want to implement. At the beginning, there are the unde<strong>si</strong>rable effects that by their presence,<br />

communicate the existence of a problem, a phenomenon that is out of its actual pace and frequency, so to say; an<br />

element that is disturbing the order and the well-functioning of the other elements in the system. Starting from this<br />

particular point, the manager can work back at tracing the root causes that generate all the unde<strong>si</strong>rable effects<br />

experienced.<br />

This is the purpose of the current reality tree: to communicate to the ones respon<strong>si</strong>ble for the system what to<br />

change – how should the policy be changed in order to have the greatest po<strong>si</strong>tive effect on the organizational system.<br />

But before making this change, the issue that needs to be tackled should be very well identified, meaning that the<br />

policy constraint that interferes in our system must be correctly determined.<br />

Breaking a constraint requires change. Sometimes that change can involve a <strong>si</strong>gnificant financial<br />

investment. And even if it does not, breaking a constraint often represents such a <strong>si</strong>gnificant change to the way<br />

bu<strong>si</strong>ness is done that it results in con<strong>si</strong>derable organizational turbulence or confu<strong>si</strong>on. Whether the effect is financial<br />

or functional, it makes no sense to commit to such change unless one is sure he/she is working on what’s really<br />

constraining the system because it is as <strong>si</strong>mple as that to acknowledge the fact that working on nonconstraints is time<br />

199


consuming and requires an allocation of precious resources. Therefore, there is a need for more that educated<br />

guesses; it takes theoretical understanding, experience, evidence, and cause-and-effect logic.<br />

Eq4| Q3 Eq5| Q2 Eq3| Q1<br />

Source: Stein, �������¢©£���, 2<br />

Marcel Dekker Inc., New York, U.S.A., 2003, p.259<br />

Figure 1. The product flow diagram £����¤��¤�¢ ��¤�����¨ ©�§�©��§¢£��� R.E���¤����£�¤¤¢£����¤<br />

Equipment E2 has gaps in the<br />

buffer because of late deliveries<br />

from operation P1<br />

The operators working at E4 will<br />

focus on maximizing productivity<br />

Operators’ performance is<br />

evaluated based on productivity<br />

Sales orders are shipped<br />

late for the product<br />

The product is arriving late<br />

from the production floor<br />

Eq4| R3<br />

Product Eq1| P3 Eq2| P2 Eq3| P1<br />

Orders for part P1 cannot be<br />

expedited in time to meet the<br />

demand of the buffer<br />

E4 is not producing parts Q1<br />

and R1 according to the<br />

schedule<br />

E4 combines lots to maximize<br />

productivity and save setup<br />

Productivity is maximized<br />

through setup savings as well<br />

Operators are concerned about<br />

making their equipment productive<br />

Figure2. The current reality tree<br />

Eq5| R2<br />

The product incurs gaps in<br />

the shipping buffer<br />

The protective capacity at<br />

equipment E1 cannot<br />

overcome the lateness<br />

Eq3| R1<br />

nd edition,<br />

In order to better understand how the principles of the Theory of Constraints work and how its instruments<br />

can be applied to identify and break policy constraints, we propose the following case study: reformulating the<br />

200


measurement system for evaluating the production performance of the operators on the production line in a manner<br />

con<strong>si</strong>stent with the goal of the company. As a reference point for the further analy<strong>si</strong>s, a product flow diagram is<br />

supplied. It describes the flow of parts from one operation to the next and the equipments necessary to process them<br />

in order to make up the final product. (Fig.1)<br />

As an example, during the manufacturing process various unde<strong>si</strong>rable effects may arise, such as:<br />

1. Equipment E3 receives mismatch parts from E4.<br />

2. Sales orders are frequently shipped late for the product.<br />

3. Equipment E2 often incurs gaps in the buffer because of the late orders for parts P1.<br />

4. There are gaps in the shipping buffer for the product.<br />

These previously defined unde<strong>si</strong>rable effects are to be found in Fig.1. In Fig.2 the current reality tree is<br />

created based on the assumptions above mentioned. The core cause identified for generating the late orders is “E4<br />

combines lots to maximize productivity and save setup”. The issue now becomes understanding why setup savings<br />

are performed at equipment E4. The answer is given in the same figure: operators usually act on how they are<br />

measured and they are concerned about making their equipments as efficient and as productive as pos<strong>si</strong>ble; their<br />

actions will consequently regard saving time at E4, which is seen as a measure of increa<strong>si</strong>ng productivity. So the core<br />

cause is actually a policy constraint: the operators are measured inappropriately, which is a managerial constraint.<br />

3.2 The conflict resolution diagram (what to change to)<br />

It is also known under the name of the “evaporating cloud” (Detmerr, 1998, p.103) and was de<strong>si</strong>gned to<br />

resolve the hidden conflicts that usually perpetuate chronic problems. The conflict resolution diagram (CRD) is built<br />

on the idea that most core problems exist because some underlying conflict prevents solution of the problem. This<br />

diagram could be seen as a creative engine that allows managers to invent new, breakthrough solutions to such<br />

unpleasant <strong>si</strong>tuations. Consequently, the CRD provides the first part of the answer in determining what to change to.<br />

The CRD includes the objective of the organizational system, the necessary-but-not-sufficient requirements<br />

that lead to it, and the prerequi<strong>si</strong>te – usually the outward indications of the conflict – needed to satisfy them. The<br />

CRD is intended to achieve the following purposes: to confirm that the conflict actually exists, to identify the conflict<br />

that perpetuates a major problem, to identify all assumptions underlying the problems and conflicting relationships,<br />

to explain in depth why a problem exists, to create solutions in which both <strong>si</strong>des win, to create new, breakthrough<br />

solutions to problems, to resolve the conflict by avoiding compromise at the same time.<br />

The key to resolving the conflict lies in the assumptions – sometimes subconscious – that could be made<br />

about the relationship between the necessary conditions, the requirements and the prerequi<strong>si</strong>tes that must be fulfilled<br />

in order to satisfy them.<br />

Figure 3 reveals operator’s contradiction. The objective in this <strong>si</strong>tuation is to increase the return on<br />

investment, as this is the purpose of each company that seeks for efficiency from the financial perspective. In order<br />

to increase the return on investment (throughput) the requirement is to increase productivity of E4 and to exploit E2.<br />

In order to increase productivity, there is a prerequi<strong>si</strong>te that should be con<strong>si</strong>dered, namely reducing the number of<br />

setups. Regarding the other requirement, exploiting E2, it is fulfilled only if E4 produces according to the schedule.<br />

But operators at E4 cannot respect the schedule while reducing setups. Therefore they are faced with a conflicting<br />

<strong>si</strong>tuation – two events that are mutually exclu<strong>si</strong>ve.<br />

OBJECTIVE<br />

Increase throughput<br />

REQUIREMENT 1<br />

Exploit E2<br />

REQUIREMENT 2<br />

Increase productivity of E4<br />

PREREQUISITE 1<br />

Produce according to the schedule<br />

PREREQUISITE 2<br />

Reduce setups<br />

Figure 3. The conflict resolution diagram – identifying the conflict<br />

CONFLI<br />

201


3.3 The future reality tree (what to change to)<br />

The future reality tree (FRT) was developed as a means to model the changes after defining the<br />

breakthrough solution from the CRD. The concept behind it is relatively <strong>si</strong>mple. First of all, it all starts with<br />

injections – the changes that are to be initiated. To those, elements of existing reality are added, producing new<br />

effects not currently existing. To the new effects, other injections are added as required to advance the chain of cause<br />

and effect progres<strong>si</strong>vely toward the ultimate objective – the de<strong>si</strong>red effects. As the future reality tree is developed,<br />

the answers to two very important questions about the proposed idea are to be revealed: first, will it really get things<br />

closer to the de<strong>si</strong>red effects or are they to mill around aimlessly? Second, what are the weaknesses of the ba<strong>si</strong>c idea?<br />

In other words, what additional changes (injections) will be required to sustain progress toward the de<strong>si</strong>red effect?<br />

Knowing the answer to the first tells whether the idea is worth continuing with in the first place. Knowing the answer<br />

to the second provides some idea of the other factors needed to be con<strong>si</strong>dered to make the ba<strong>si</strong>c idea work.<br />

DE<br />

Sales orders for the product<br />

will no longer be shipped late<br />

DE<br />

The product will not arrive late<br />

from the production floor<br />

DE<br />

Parts will be completed on time at E2<br />

DE<br />

E2 will receive P1 according to the schedule<br />

DE<br />

E3 will receive parts from E4 in the right<br />

time<br />

E4 will process parts as they are received<br />

Operators will focus on delivering parts according to the<br />

schedule for E2<br />

<strong>IN</strong>JECTION<br />

The operators’ performance is measured according to<br />

the Throughput Dollar Days accumulated<br />

DE<br />

Gaps in the shipping buffer for<br />

product A will not be incurred<br />

Figure 4. De<strong>si</strong>gning the future reality tree<br />

The schedule for E2 is communicated to E4 through the<br />

release schedule for E6<br />

The FRT is actually ea<strong>si</strong>er to build than the CRT. First, when building the current reality tree, there is<br />

nothing but the unde<strong>si</strong>rable effects that come out, to build a detailed picture of existing reality. The previously<br />

202


constructed CRT gives a fairly clear picture of the existing reality and its interdependencies. And after all, almost<br />

anything is ea<strong>si</strong>er to be built when having the important building blocks in place to start with. Already having the<br />

unde<strong>si</strong>rable effects from the CRT, the de<strong>si</strong>red effects are no more than the diametric oppo<strong>si</strong>te of those and by<br />

rever<strong>si</strong>ng them, the top of the future reality tree is clearly pictured. Other elements of the FRT are to be taken from<br />

the conflict resolution diagram, such as the objective of the system and at least one requirement. Thus, building the<br />

tree becomes an exercise of interpolation – filling in the gaps between established milestones – which is why the<br />

FRT usually comes together much more quickly.<br />

In order to solve the conflict that the operators at the production line are struggling with an injection is<br />

introduced: the introduction of a new measurement system for the performance of the operators, the Throughput<br />

Dollar Days, which will determine the operator focus more on delivering parts according to the schedule for E2.<br />

(Fig.4)<br />

3.4 The prerequi<strong>si</strong>te tree (how to execute)<br />

The prerequi<strong>si</strong>te tree (PRT) helps to execute the deci<strong>si</strong>on. It identifies the obstacles that might keep the<br />

devoted manager from doing what he/she wants to do and helps determine the best ways to complete the major<br />

milestones in implementing the deci<strong>si</strong>on. The PRT provides the first half of the answer to the last question how to<br />

change.<br />

What are the minimum requirements for successful change? The recipe is fairly <strong>si</strong>mple:<br />

1. Identifying and deciding how to overcome obstacles to implementation.<br />

2. Laying out an effective step by step plan for execution, including accountabilities and measures of success.<br />

3. Acting with determination and perseverance to execute the plan, this being purely a leadership function.<br />

Neither the principle nor the tools of the theory of constraints, or any other methodology, can substitute for<br />

the will to see the job done. But TOC tools, especially the thinking process, can be particularly useful in the first two<br />

requirements. The prerequi<strong>si</strong>te tree was specifically de<strong>si</strong>gned to help identify and overcome the obstacles to effective<br />

change.<br />

The prerequi<strong>si</strong>te tree has only three kinds of elements: an ultimate objective, obstacles, and intermediate<br />

objectives. There is only one objective. It’s the deliverable of the effort – a completed project or executed change –<br />

and it re<strong>si</strong>des at the very top of the PRT.<br />

OBSTACLE<br />

Operator does not understand the<br />

measurement process based on<br />

throughput calculation<br />

OBSTACLE<br />

There are no appropriate tools to<br />

support the new measurement<br />

system<br />

<strong>IN</strong>JECTION<br />

The operators’ performance is measured according to<br />

the Throughput Dollar Days accumulated<br />

Figure 5. The prerequi<strong>si</strong>te tree<br />

<strong>IN</strong>TERMEDIATE OBJECTIVE1<br />

The operator understands the measurement system<br />

<strong>IN</strong>TERMEDIATE OBJECTIVE2<br />

Appropriate tools are available to support the<br />

measurement system<br />

203


This is an example of tree that can be very well built in a small group because some degree of creativity is<br />

necessary to discover all pos<strong>si</strong>ble obstacles of the implementation of the change and to enumerate them. A <strong>si</strong>ngle<br />

person might not see the tree from the forest, but working together is very likely to produce a complete list of<br />

obstacles.<br />

Figure 5 presents the pos<strong>si</strong>ble obstacles that may arise impeding the action described by the injection and<br />

the intermediate objectives that can be used to overcome these obstacles.<br />

3.5 The tran<strong>si</strong>tion tree (how to cause the change)<br />

It happens frequently that great ideas remain only ideas. The effective execution that turns them into<br />

solutions never occurs. As previously stated, clearing objectives is definitely important, but not enough by itself to<br />

guarantee success. At the strategic level, it’s sufficient to establish what must be accomplished and when it should<br />

happen in a general way at the system level. A strategic plan usually addresses large-scale goals, such as opening a<br />

new market, completing a merger or acqui<strong>si</strong>tion, or developing a new product line. It might also establish the time<br />

horizon for these achievements and who has respon<strong>si</strong>bilities for them. Armed with such a plan, individuals or groups<br />

usually know what’s expected of them, though they might not always have a big picture or know precisely why they<br />

are doing what they are.<br />

The last of the ba<strong>si</strong>c five tools, the tran<strong>si</strong>tion tree (TT) helps develop the detailed step-by-step instructions<br />

for implementing the chosen course of action. It also provides the rationale for each step, a critical factor in<br />

persuading people to get involved in the implementation process. It may be seen at the same time as a detailed road<br />

map to the attainment of the objective established, answering the second half of the question: how to change.<br />

The tran<strong>si</strong>tion tree looks very much like the future reality tree. It is in fact a type of FRT, because it contains<br />

a series of causes and effects that do not exist yet, injections that must be accomplished, but which are more concrete<br />

than those in the future reality tree. And these differences between the two trees appear due to the fact that their<br />

purposes differ <strong>si</strong>gnificantly. The FRT is built for test and validation, whereas the TT is built with the purpose to<br />

implement the ideas tested previously.<br />

Constructing a tran<strong>si</strong>tion tree is <strong>si</strong>milar to building a future reality tree, starting at the bottom with an initial<br />

action, and building upward toward a predetermined objective. But the process begins with some elements already in<br />

place, <strong>si</strong>nce the objective and the intermediate objectives from the prerequi<strong>si</strong>te tree are put together in this new tree.<br />

<strong>IN</strong>TERMEDIATE OBJECTIVE1<br />

The operator understands the<br />

measurement system<br />

<strong>IN</strong>TERMEDIATE OBJECTIVE2<br />

Appropriate tools are available to<br />

support the measurement system<br />

<strong>IN</strong>JECTION<br />

The operators’ performance is measured according<br />

to the Throughput Dollar Days accumulated<br />

ACTION 1<br />

Train the operator in order to learn about the new<br />

measurement system<br />

Figure 6. The tran<strong>si</strong>tion tree<br />

ACTION 2<br />

Create the appropriate tools<br />

The two actions needed to achieve the intermediate objectives and together to attain injection include<br />

training the operator to understand the new measurement system that is implemented and creating the necessary tools<br />

to collect and manipulate the date regarding the throughput dollar days from the shop floor. (Fig.6)<br />

4. Conclu<strong>si</strong>ons<br />

204


This paper presents a set of instruments by which to identify and eliminate policy constraints, aiming at<br />

continuously improving systems’ performance. The example of the inadequate measurement system used for<br />

evaluating the performance of the operators on the production line is very eloquent in this respect. Applying the<br />

Theory of Constraints tools to tackle the policy constraint that managers on the shop floor are dealing with represents<br />

a tremendous shift from the clas<strong>si</strong>cal approach, and it changes the way management perceives organizational systems<br />

for the future. The implementation of the TOC tools can solve an important number of policy constraints that have<br />

impeded companies to improve their performance and to continuously innovate in the past few years. Therefore<br />

future investigation could be directed towards analyzing the cases of companies that applied the principles of this<br />

theory, to see what worked or did not work, and how it could be adapted to different bu<strong>si</strong>ness environments. Further<br />

research regarding the application of these tools to the service sector and to other functional areas of a company such<br />

as marketing and accounting is required.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

5. References<br />

Blackstone, J.H. and Cox, J.F., 2008, APICS Dictionary, 12th ed., Vol. 12, APICS.<br />

Bragg, S. M., 2007, ©�§£�¤�������¢©£���©�©�¤�¤��, John Wiley & Sons, Hoboken, NJ.<br />

Deming, W.E., 2000, ����¤¢��¤�����§�©�£��������£�£��, The MIT Press,<br />

Cambridge.<br />

Dettmer, W.H., 1996, ��¤�����¢�©��������£�§�§�¦��¢��¤�¤��, ASQ<br />

Quality Press, Milwaukee, �¢¤©££����¤�����¢©£�����¡�¢¨���¨©���¤¢��¢�©��¤, Wis.<br />

Dettmer, W.H., 1998, ASQ Quality Press, Milwaukee, Wis.<br />

Goldratt, E.M., 1998, �������¢©£���, North River Press, Great Barrington ,<br />

MA.<br />

Goldratt, E. M., Cox, J. F. and Spencer, M. S., 1998, ��¤�����¢©£����©�©�¤�¤���©�����£, St Lucie Press, Boca<br />

Raton, London.<br />

Klapholz, R. and Klarman, A., 2004,<br />

��¢�§���§�©���§��£��<br />

�������¢©£�����¢�©¨¤��©�©�¤�¤��,<br />

��¤�¤¡������£����¢¦��§��¢<br />

North River Press, Great Barrington, MA.<br />

Gupta, M.C., Boyd, L.H. and Sussman, L., 2004, “To better maps: a TOC primer for strategic planning”, ¢�¢£���, Vol.<br />

��¨�¢©��<br />

47 No. 2, pp. 15-26.<br />

Scheinkopf, L.J., �������¢©£����¢��¤��¤�����¤, St Lucie<br />

���¤�¢<br />

Press, Boca<br />

Raton, Florida, U.S.A., 2000.<br />

Stein, R.E., 2003, �������¢©£���, 2<br />

�������¢©£��� �� �©�¤�£����£��§��£�������¤��¤�¢<br />

£����¤��¤�¢ ��¤�©���©��£�¤ §�£����¤��¤�¢ �§�£�¤�� ��£�££����¢©��©��¤��§��£����¤��¤�¢ �¤����£�¤¤¢£����¤ ©�§�©��§¢£��� ��¤�����¨ nd edition,<br />

Marcel Dekker Inc., New York, U.S.A..<br />

Constraints Management Group – The Thoughtware People – Theory of Constraints (TOC) Consultants, Enumclaw.<br />

Available from < http:// www.cmg-toc.com/>. [2 May 2009]<br />

ISixSigma Europe, Bu<strong>si</strong>ness Innovation: Overcoming the ‘Dominant Logic’, Texas. Available from<br />

< http://www.i<strong>si</strong>x<strong>si</strong>gma.com/>. [2 May 2009]<br />

205


WORLD F<strong>IN</strong>ANCIAL CRISIS IMPACT ON IT <strong>IN</strong>VESTMENTS<br />

The Bucharest Academy of Economic Studies<br />

Bucharest, Romania<br />

ciolac_c@yahoo.co.uk<br />

Ciolac Camelia Elena<br />

Abstract: §¡¦�¢£§¡§¨�¤¤¢©¤�£¡�¤§�¤¡�¤�£¥¢©¤ £ ¨£� ¡�¡�£¡� ¡¡�¤�¢¦¤¡¢�¥ £¦�§ ¡£�� ¡£¡¡¢�£¥�¡¤ £ ©¤¡§¡¤<br />

�¢¨�¥¢©¤¡§¡¤ ¢§¡¤�¡¡¢£�£¡�¡£¤ §¢¡£¡� ¡ £�¡£¤ �¢§¡£� ¦§¡�¥§�¢� ¤ �¢�¢ §¢¤¢��©§¡¢¤� £�¤¢£¢©¤� ¡�¡�¥¡¡�¨�£¡¡¢¢©¤¡ ¡¤ ¡ ¡�¡¡¢¡£¨¡�¡¤�¥�¢ §¢¤¢¡�§¨¨¡§¡�¤�§¦£¡¢¢©¤¦§¡£ �¢ ��¢� ¤�£¥¡ ££��¢¡£¡§¡£§��¤¦¨¨¡¡¢¥¥£���¡¡¢¡ ££��¢¡�¤§�¢¡�¡¢¡¤�¡¡¢©¤¨��¡¡¤��¢��£�¡¢ � £¥£ ¡¢¡¡£ ¡<br />

£¢£¢©¤� ¥¡¤¨££�§ ¡£��� ¨ §¡�©¤� ¤ ¤§¥¥¤�¢¤££¡¥¥¤ ¤¡¢¨�£¥¡¤¨£�¨¡¡¤¡¤¢ £ ¡�§¡£ �£¦¦�¡¡�§¢¡£¡�¡¤¡¢¢©¤�§¦¤§¨¨£�§¢¤£¨�£¢¤¢§¡£¥¡¡�£¦¤�§�¤�¥¡¡� ¤§�¤£¢©¤¡¡�¤�¢¦¤¡¢�¥ £¡¢©¤�£¡¢ § �£��¡ £¤¤�¢� ¤ ¤£ §¦§¢¡�§¨¨�§¥¥¤�¢¤£¨�¢©¤� ¡�¡�£ ©¤�¤ �¤��¤¡�¤£¥� £¤�¡�¡£¡�£¥¤�£¡£¦¡� ¤�£�¤ �£ ©��£ £¡¡¢¢£�� ¤¡¢ ¤�¤§ �©�¢�£¡¤�¥¡¢¡�¤�¢¡¦§¢¤£¢©§¢¢©¤� ¡�¡�¢¡¦¡§�¢£¡� ¡¡�¤�¢¦¤¡¢� ¤¢§<br />

¢¡¤ �©¡¡�¢£�� ¦£�¡¢¢©¤� ¡�¡�¢�¤¥¥¤�¢�£©¡¡¡¢¤ ¤�¢¡¡¢�¢ §¢¤¢��£�¨£¨¤£¨�¤ �¤£§¦£¡¢� �£¦¡§¡¡¤�¥§�¢©¤¦§ ¡¤¢¨¤§£¤ �¢££¡§£�§¡¢§¢¤£¥¢©¤� ¡�¡��¡¢�§¢¡£¡¢£¡� �©§�¤¢©£�¤¡¤¤ � ¢©§¢©§£¡¦¡£ ¢§¡¢¦§ ¡¤¢�©§ ¤�¨�¢�£�¨£¡£¢£�¤ �£¦¤¢©¤� ¡�¡�¤¥¥¤�¢�£ ©¤�¤�¢ §¢¤¢¡¤�§ ¤ §��£¦¡§¡¡¤£¨�¡ £¢¤�¢¡¡¢¦¤§�� ¤� ©¤ ¤� ¦§¡�¥§�¢� ¤ � ¤£ ¢§¡¡¤¤¢©¤¡ ¢¤ ¡¢£ ¡§¨ �¤�£¡£¨�¥¢©¤¡§¡¤ §¡§¨�¤¤�¢©¤¤�£¡£¦¡�§¢¤¡¢�¢¨¤©§�¡£ §¡£¢©¤¡ ¡¤ ¡£�¡¢¡£¡¡¡¢ ¡¢© ¡§<br />

¡ ¡�¤¥¤�£¨�¡¡¢¥ £¦§�£¡��¨¢§¡¢§¡££¡¤ §¢¡£¡§¨¥§�¢£ ¢£§�£� �¤¥£ �©§¡¢¤£¡¡�¡£¤¢©¤¤¡¢¤<br />

Key words: IT investments, economic cri<strong>si</strong>s , European Commis<strong>si</strong>on recommendations, recovery strategies,<br />

information technology , management<br />

JEL Clas<strong>si</strong>fication: M15, D92<br />

I. Introduction<br />

During actual economic cri<strong>si</strong>s, both IT providers and their beneficiaries needed to review the IT strategy in order<br />

to surmount the financial loss. IT providers opted for partnerships and strategic acqui<strong>si</strong>tions to empower their<br />

product portfolio, while end-user companies rede<strong>si</strong>gned the IT investment strategy and revised undergoing IT<br />

projects’ opportunity.<br />

�©§¨¨�¡ ¤§££�¤ ¢¡¦¤�¡¢¡¨¢¥¦¢§¡£¢©¤ ¤¥£ ¤¥§££¡¢¡¡¢¢©¤ ¡¢©¢� �¢ §¢¤¢�¥£ ¢©¤¥£¨¨£ ¡¡¢ �¤§ �¡���¨¤¤�¢¢£�£¡¢ £�¤ ��£¤¨§¢¡¡¢¡£ §£§��£©¡£�¤ �¡¤ £¥¢©¤�� ¤¡¢¡£¡¡¢�£¥�¡¤ ¡� �§ ¡¤££�¢¡¡¢©¤§ ¢¡�¨¤£<br />

206


Con<strong>si</strong>dering the divergence between European Commis<strong>si</strong>on’s directions and financial institutions’ advice<br />

regarding companies’ po<strong>si</strong>tioning towards IT during cri<strong>si</strong>s, this paper aims to answer the question: which is the world<br />

financial cri<strong>si</strong>s impact on IT investments and which are the major changes in the European IT ?<br />

II. Strategies adopted by IT providers<br />

II.1. Acqui<strong>si</strong>tions and strategic partnerships<br />

Siemens announced by the end of April 2009 the acqui<strong>si</strong>tion of Elan bu<strong>si</strong>ness, a software provider specialized<br />

in MES (Manufacturing Execution Systems) products in Toulouse, that addresses the pharmaceutical and the<br />

biotechnical industries. This acqui<strong>si</strong>tion allows Siemens to enrich its solution portfolio on the industrial software<br />

market and strengthens the company’s anchoring in France.<br />

Present on the financial market as well as on the telecommunications market, Sun Microsystems has been<br />

profoundly affected by the cri<strong>si</strong>s and did not recover, having registered 209 billion $ loss in the last term of 2008,<br />

according to ITR MANAGER(2009,).<br />

IBM, another IT market leader, took advantage of the world economic cri<strong>si</strong>s to initiate and develop negotiations<br />

for acquiring and integrating in its structures one of the most important bu<strong>si</strong>nesses in Sillicon Valley: Sun<br />

Microsystems. The product portfolio and the technologies that this acqui<strong>si</strong>tion would have brought to IBM con<strong>si</strong>sted<br />

of a microprocessor of RISC (Reduced Instruction Set Computer) architecture, the OpenSolaris operating system and<br />

the programming language Java. The new bu<strong>si</strong>ness IBM-Sun would hold 2/3 of the Unix market, if we take into<br />

con<strong>si</strong>deration the IBM AIX and the Sun Solaris systems. Also, they would control an important market share on the<br />

servers’ market, con<strong>si</strong>dering IBM Power and Sun SPARC servers.<br />

Due to the fact that IBM underestimated Sun bu<strong>si</strong>ness, speculating its disadvantageous <strong>si</strong>tuation caused by the cri<strong>si</strong>s, Sun’s council of<br />

administration did not approve the transaction.<br />

The same strategy of acqui<strong>si</strong>tions was adopted by Oracle, who made an offer to buy Sun’s actions, as reported<br />

by Rafal, Olivier (2009). The transaction was approved by Sun’s council of administration at the end of April 2009<br />

and reached the sum of 7.4 billion $; it is still in progress its approval by the stakeholders and by the authority of<br />

regulations. The benefits of the new bu<strong>si</strong>ness Oracle – Sun contain the middleware Java Fu<strong>si</strong>on and the Solaris<br />

exploitation systems for Oracle Database deployment. Thanks to this acqui<strong>si</strong>tion, Oracle surmounts IBM from the<br />

technologies offer point of view.<br />

Oracle’s acqui<strong>si</strong>tion of the Java development platform represents the premise for fulfilling clients’ demand of<br />

reduced complexity and diminished risks in u<strong>si</strong>ng Oracle products. Another benefit is the pos<strong>si</strong>bility to develop<br />

Oracle products based on standards and under open source licenses.<br />

In the web sector, the pioneer bu<strong>si</strong>ness that became the leader in micro blogging, Twitter, is the subject of recent<br />

acqui<strong>si</strong>tion negotiations by Google. Valuated at 250 million $ and con<strong>si</strong>dered an important Internet service, Twitter<br />

represents an interesting investment for Google for its real time search engine and its prestige.<br />

From this analy<strong>si</strong>s, it arises a trend of big IT companies trying to enrich their product portfolio during cri<strong>si</strong>s,<br />

aiming to enter new retail markets and to integrate new technologies that would increase the potential of their own.<br />

An Ovum study underlines the fact that fu<strong>si</strong>ons and absorptions in the networking and telecommunications<br />

sector are not always successful due to equipment integration difficulties.<br />

II.2. Sales and cutting costs strategies<br />

In order to surmount cri<strong>si</strong>s effects , the big IT providers adopt different cutting costs strategies. A rigorous<br />

evaluation of the bu<strong>si</strong>ness is carried out in order to identify and remove unprofitable activities.<br />

Oracle, database leader, sold OnTarget, its former consultancy divi<strong>si</strong>on specialized in Siebel products.This<br />

bu<strong>si</strong>ness had been acquired by Oracle in 1999 for 259million euro.<br />

A company that has been profoundly affected by the economic cri<strong>si</strong>s is Microsoft , as reported by Lambel,F.<br />

(2009) . Microsoft registered loss in its main operating fields, for the first time in 23 years of existence. The online<br />

service divi<strong>si</strong>on experienced a decrease of 14.5% during the first term of 2009. The divi<strong>si</strong>on of peripherals and media<br />

encountered a decrease of 1.6% in revenues, while the individual operating systems divi<strong>si</strong>on encountered a decrease<br />

of 15% in revenues in the same period. Simultaneously, the Microsoft ERP divi<strong>si</strong>on ,Dynamics, registered a decrease<br />

of 5% in revenues in the first term of 2009.<br />

According to market research carried out by Microsoft , the general trend on the IT market is customers shift<br />

towards cheaper products. To defeat sales loss , Microsoft had to reduce Windows license prices and to approve<br />

207


Windows XP installation on laptops, in damage to Windows Vista , in order to counteract Linux offen<strong>si</strong>ve, as related<br />

by Nemec-Poncik M. (2008).<br />

On the other hand, Microsoft cutting costs strategy includes: reducing spending in low-priority fields, reducing<br />

marketing campaigns for Windows Vista, decrea<strong>si</strong>ng investments in data-centers, slowing the recruitment process<br />

with 15% and reviewing mobility costs for the own employees.<br />

SAP, the German IT ERP solutions provider, encountered 33% sales loss in the first term of 2009 compared to<br />

the same term of 2008, as reported by Gros Maryse (2009). Still, SAP’s world revenues decreased by only 3% during<br />

this period , thanks to the application maintenance divi<strong>si</strong>on. The support services price increase from 17% to 22% of<br />

the license’s value , could be staggered till 2015, depending on a measurement system that would evaluate the ERP<br />

solution’s contribution to the client bu<strong>si</strong>ness. Simultaneously, in January 2009 , SAP announced a personnel dismiss<br />

of 3000 jobs out of the total 50500 employees, of which 1900 employees already left the company in the US and UK<br />

and shifted towards other jobs.<br />

Economic agents’ behavior and IT budget<br />

A study carried out by Celent ,¦���¤��£��£��£�©��£©¨�¤¢�£�¤��©�¨��©¨�¤¢��¤��£�¤������,predicts that IT<br />

investments will reach a total amount of 353.3 billion $ in 2009 among financial institutions, which represents a<br />

1.3% decrease compared to 2008. This prediction is a rupture in the general trend of increase in IT investments<br />

during the last years: a 6.4% increase during 2007 and a 4.5% increase in 2008. Still, the study predicts that, in 2010,<br />

IT spending on specific products and services in the financial sector will register an increase up to the value of 364.5<br />

billion $ (figure 1).<br />

billion $<br />

370<br />

360<br />

350<br />

340<br />

330<br />

320<br />

310<br />

300<br />

World IT investments in the financial sector<br />

2006 2007 2008 2009 2010<br />

IT investments 321.92 342.53 357.95 353.3 364.5<br />

IT investments<br />

Figure 1. IT investments evolution in the financial sector, according to the Celent study<br />

Out of the total amount of IT investments during 2008, 71.9% addressed IT maintenance and this important<br />

percentage will be maintained during the following years as the financial cri<strong>si</strong>s reduces the value of new investments.<br />

Another <strong>si</strong>gnificant trend is the increase of the founds allocated for IT insurance, currently estimated at 105<br />

billion $ in 2009, 1% higher than in 2008.<br />

The Celent study concludes that in 2009, due to the financial cri<strong>si</strong>s, IT spending will diminish to the value of<br />

31.8 billion $ in North America, respectively to the value of 24.8 billion $ in Europe. The corresponding decreases<br />

compared to 2008 are 12.4% in North America, respectively 5% in Europe.<br />

Due to the fact that companies will need to readjust the costs, IT spending will become a source of bu<strong>si</strong>ness<br />

efficiency through an inten<strong>si</strong>ve usage. The need for productivity will maintain IT investments in the operational<br />

fields, outsourcing the non-operational IT services. From the IT acqui<strong>si</strong>tions perspective, the main differential factors<br />

in 2009 will be the prices and the financing opportunities. Reorganizations will determine the abandon of<br />

unnecessary projects.<br />

The SOA (Service Oriented Architecture) and the resource virtualization strategies will become the main<br />

methods for cutting costs. IT services will register high price pressures and will need well-founded acqui<strong>si</strong>tion<br />

justification. Outsourcing will became a mid-term opportunity.<br />

208


III.1 IT sectors have been affected differently by the economic cri<strong>si</strong>s<br />

For the first time after many years, in 2008 it was registered a decrease in the volume and in the value of the<br />

printers market , as reported on the web<strong>si</strong>te ITR MANAGER.COM (2009,). Laser printers<br />

registered a loss of 6% in sales, while inkjet printers registered 9% loss in sales during 2008. In France, the printers<br />

market decreased from 2.57 billon $ in 2007 to the value of 2.44 billion $ in 2008.<br />

Because almost all of the enterprises and about 2/3 of home consumers in France are equipped with printing<br />

solutions, actual printers acqui<strong>si</strong>tions address in 80% of cases replacement and modernization issues. For this<br />

purpose, Lexmark adopted the strategy of increa<strong>si</strong>ng client loyalty, by keeping prices at the quality level of their<br />

products and to the brand prestige. The differentiation strategy adopted by Lexmark is based on the concept of Green<br />

IT, laser cartridge recycling ,promoting their belief that printing quality is more important than printing quantity.<br />

According to an Idate study, it is expected that the economic cri<strong>si</strong>s would reduce investments in network<br />

exploitation along with the deployment of future Internet on optical fiber. Even so, networking providers must<br />

continue their investments in service reliability and security.<br />

The Bouygues Group estimates that the right approach that could protect telecommunications providers from the<br />

financial cri<strong>si</strong>s effects re<strong>si</strong>des in diver<strong>si</strong>fications, exploiting foreign networks and consultancy services for<br />

connecting client companies to international networks.<br />

A field less affected by the cri<strong>si</strong>s is the mobile communications, which are expected to grow with 6.3% in 2009<br />

compared to 2008, con<strong>si</strong>dering the total number of connections and the revenues.<br />

At the oppo<strong>si</strong>te pole we can find the component providers that registered a 10% decrease in sales in the last three<br />

months of 2008. Companies of this IT branch face the cri<strong>si</strong>s effects differently: while small entrepreneurship must<br />

decrease their bu<strong>si</strong>ness, big companies take advantage of this conjuncture to increase their advance to the market<br />

competitors. An important factor that allows IT companies to surmount the effect of the sales decrease is their<br />

financial reserves. The component providers that will re<strong>si</strong>st cri<strong>si</strong>s are aware of their importance for the further<br />

development of digital economy.<br />

III.2. IT role shift within company<br />

During cri<strong>si</strong>s, information system managers become the innovation drivers and a source of economic growth for<br />

the enterprise. Information systems face two phenomena nowadays: on one hand it is the rupture in operational<br />

models for accelerating change and on the other hand it is the rupture caused by the Internet and the mobile<br />

technologies. IT managers have now the opportunity to place IT near the operational branches as an activity that<br />

creates values for the company, according to ITR MANAGER (2009, < www.itrmanager.com>). In order to change<br />

the place of IT within the enterprise, IT managers should leave their role of managing an auxiliary company function<br />

mainly concerned about costs, and should approach an innovation leader’s vi<strong>si</strong>on.<br />

According to a study carried out by the Resources Global Profes<strong>si</strong>onals, 37% of IT managers drawn priorities<br />

and allocated budgets for IT for 2009 <strong>si</strong>milar to 2008. Another relevant trend indicates a decrease of investments in<br />

ERP (Enterprise Resource Planning) solutions, accompanied by a harden of project selection criteria. Shared services<br />

will continue to play an important role among priorities, while outsourcing will not.<br />

The economic cri<strong>si</strong>s may be a favorable circumstance for IT to become the main innovation factor within the<br />

enterprise. IT can demonstrate deci<strong>si</strong>on makers how to improve customer loyalty by creating a collaborative platform<br />

with them in order to define the products they wish.<br />

Also, during economic cri<strong>si</strong>s, IT can get rid of its status of costs generator obtained due to the failure of many IT<br />

projects that raised mistrust among company managers.<br />

This reorganization needs to substantially modify information systems objectives and offer them a foundation<br />

severely supervised. From this point of view, the cri<strong>si</strong>s has a po<strong>si</strong>tive effect because it accelerates the change process.<br />

III.3. The economic cri<strong>si</strong>s impact on IT labor<br />

Due to the economic cri<strong>si</strong>s, the labor offer diminished in the IT sector. An example is Cisco, a networking and<br />

communications company, which fired 2678 employees in October 2008. At the same time, the company’s jobs offer<br />

decreased from 1830 to 128.<br />

According to a study carried out by Skills Survey in 2008, the last years suffered a lack in IT experts. This<br />

conclu<strong>si</strong>on resulted from the number of IT vacancies within companies. The economic cri<strong>si</strong>s dims the recruitment<br />

209


cri<strong>si</strong>s brought by expert mobility. The fields that are most affected by the lack of IT personnel are: the programming<br />

languages (C, Java, Visual Ba<strong>si</strong>c), Internet services (SOA, .Net, J2EE), networks and system administration.<br />

From the IT managers’ perspective, a study carried out by CIO Connect predicts their involvement in company’s<br />

reorganization. IT experts obtain a key role in the company’s commercial relationships and in projects’ startup,<br />

thanks to their profound knowledge of the bu<strong>si</strong>ness.<br />

As they come from a dynamic field, affected by continuous changes, IT managers can<br />

efficiently implement the organizational change strategies within the enterprise by aligning it to<br />

the new trends of resource virtualization and “cloud computing”.<br />

IV. European Commis<strong>si</strong>on’s and banking institutions’ recommended strategies<br />

Due to the high price pressures, IT solution providers will need to develop strong centralized corporative<br />

bu<strong>si</strong>ness relationships because deci<strong>si</strong>ons move their center from the local divi<strong>si</strong>ons towards the central company.<br />

Also sophisticated technical and functional features will loose importance when compared to the portability,<br />

architectural integrability and price.<br />

Small IT providers need to align their bu<strong>si</strong>ness with the big IT infrastructure providers and to the big<br />

outsourcers.<br />

The companies that will recover faster after the economic cri<strong>si</strong>s will be the ones that adapted, experimented and<br />

implemented new technologies, thus obtaining a <strong>si</strong>gnificant advance in the competitive environment.<br />

According to the European Commis<strong>si</strong>on communicate addressed to the European Parliament in 20.07.2005, �£�����¢��¢©��¤¦������������§(2005),the EU<br />

IT strategy contained to main spending programs for the following period 2007-2013:<br />

- the seventh framework for research, technical development and demonstration (RTD) that addressed<br />

excellence promotion, knowledge and researchers’ free mobility, R&D regional clusters promotion. This framework<br />

represents a large scale approach to the public-private partnership for technological initiatives’ implementation (such<br />

as nanoelectronics, embedded systems)<br />

- the framework for competitiveness and innovation ��¤����§�£� �¤�� ���������£�����¢�¢�¡��©�����¨�<br />

The “ i2010- an information European society for economic growth and jobs” initiative aimed to support<br />

technologies usage and production as a key factor for economic and social development.<br />

According to Acad. Filip F.G. (2005,pp 33-34), priorities of the “i2010” initiative referred to:<br />

- establishing a framework for IT market management : telecommunication frequency spectrum<br />

control, laws for electronic commerce, providing security in the information society.<br />

- an increase of investments in IT research with up to 80% in order to reduce the difference from USA,<br />

Japan and China<br />

- implementing the digital economy elements in the social life through e-government services, einclu<strong>si</strong>on<br />

and digital culture<br />

On 20.04.2009, in Brussels, “the ICT boundaries movement ”[2] was presented as a new strategy for future<br />

research and technology improvement in Europe.<br />

focuses �§¢��¤������ ��¢¢¤�¤©¢�����§�§¢¤©��¤�¤¢�£���¤����¨��£¤�£�<br />

The document<br />

on the research strategy in the field of new technologies and FET (Future and Emerging<br />

Technologies). The European Commis<strong>si</strong>on elaborated this document in times of economic cri<strong>si</strong>s, as a solution for<br />

companies to surmount it through investments in innovation for the future. It comes underlined the multidisciplinary<br />

and collaborative approach, where recent discoveries in biologic systems with automatic organization should be<br />

included in IT projects. Although this approach meets high risks, the document opposes them the potential high<br />

revenues and the chance of revolutionary innovations.<br />

This strategy recommends that companies should focus on research and innovation in order to increase the ICT<br />

European industry competitiveness on a long term. Fields like quantum informatics, novel systems, IT systems<br />

inspired from neurology, bi-directional brain-machine interfaces, collective intelligence, represent projects supported<br />

by the FET strategy, bringing Europe the leader po<strong>si</strong>tion in this research fields.<br />

��£����¤¦���¢���£¤¢��©��¢©�¤�<br />

210


In an economic cri<strong>si</strong>s context, companies tend to take cautious action, to develop in-house investments and<br />

priority research focused on short-time market needs. In order to defeat this trend that could slow the innovation<br />

process, the European Commis<strong>si</strong>on recommends important investments both in public and private environment in<br />

high risk research, presenting the benefits that could be obtained in the future.<br />

Compared to the document of 2005, from the researchers’ perspective, the focus changes from the mobility<br />

pos<strong>si</strong>bilities towards their freedom to explore unconventional new ideas and novel approaches. If research undergoes<br />

radical change process, supported by the involvement of the bu<strong>si</strong>ness actors, European ICT will be able to take<br />

advantage of the new market opportunities once the economic cri<strong>si</strong>s is over.<br />

The collaborative <strong>si</strong>de within IT research is justified by the actual research framework, whose strong<br />

fragmentation led to efforts’ replication, priorities’ divergence and opportunities underutilization. In order to achieve<br />

this goal the European Commis<strong>si</strong>on suggests common research agendas based on shared vi<strong>si</strong>on “Joint Technology<br />

Initiatives”. The failure probability of ITC research projects can be reduced through the partnership between<br />

academia and bu<strong>si</strong>ness environment, along with frequent dissemination of FET projects aiming to reduce the gap<br />

between research directions and their applicability.<br />

A special place within the framework belongs to the small and medium enterprises (SMEs), who should be<br />

helped to surmount the cri<strong>si</strong>s as they represent the main beneficiary of the research results, according to the European<br />

Commis<strong>si</strong>on. Those SMEs whose activity is driven by an inten<strong>si</strong>ve valuation of research products should be the first<br />

supported because they can convert early research results into successful industrial stories.<br />

Another important aspect underlined by the European Commis<strong>si</strong>on refers to the free sharing of results and<br />

scientific knowledge. From the IT perspective, this recommendation can be materialized through standards<br />

implementation and open source products.<br />

The European Council is permanently preoccupied with IT evolution during cri<strong>si</strong>s, so that its working agenda<br />

systematically contains aspects regarding the IT strategy. All of the member states adhered to the long term solution<br />

that implies the development of new technologies’ market, inten<strong>si</strong>fying research and innovation, satellite-solutions<br />

for the rural area. The European economic recovery plan includes large scale Internet projects of 5 billion euros,<br />

allocated for both improving the existing IT infrastructure and for extending it in the rural areas.<br />

In order to support the high risk research, the European Commis<strong>si</strong>on suggested doubling investments in this<br />

field until 2015, both at a national level and in the EU. Even if the European Union provides a third of the world<br />

scientific knowledge base, the IT research receives only a quarter of the world financing founds, according to<br />

PublicTechnology.net ( 2009, < www.publictechnology.net> ).<br />

The European Commis<strong>si</strong>on especially indicated the following research fields: the development of fault tolerant<br />

systems that copies the human brain processes for coping with hardware failures, proces<strong>si</strong>ng power faster than the<br />

light speed that is able to process unlimited quantities of data of petabyte <strong>si</strong>ze ( 1 petabyte=1000 terrabyte).<br />

Outstanding research results in high risk IT projects were awarded Nobel prizes : Albert Fert (France, 2007),<br />

Peter Grunberg (Germany, 2007), Theodor Hansch (Germany, 2005).<br />

The European Commis<strong>si</strong>on concluded that the new generation of IT systems should not be built in a top-down<br />

“great vi<strong>si</strong>ons” approach, because the financial collapse demonstrated the vulnerability of not mature complex<br />

systems. It is preferable an organic development of technologies, supervised by both researchers, big companies and<br />

SMEs in a collaborative environment.<br />

Regarding the IT budget allocation, banks’ recommendation suggests that companies should not carry out a<br />

strong savings policy and that firms should focus to identify those technological niches to help overcome the actual<br />

difficulties. Contrary to the European Commis<strong>si</strong>on’s recommendations, banks suggest firms to invest in productive<br />

ICT products that are profitable on a short term. Banks counsel their client companies not spending IT budgets on<br />

technologies that have not yet reached maturity or that they do not master.<br />

Along with high-risk innovative research promotion, the IT strategy de<strong>si</strong>gned by the European Commis<strong>si</strong>on<br />

includes a shift in the IT investments from the telecommunications field towards software, as reported by Nemec-<br />

Poncik, M. (2009).<br />

Telecommunications have been con<strong>si</strong>dered a priority until late due to their high revenues and jobs offer , but<br />

now the IT infrastructure needs to be exploited by an adequate and inten<strong>si</strong>ve software usage.<br />

The Commissar for the information society Viviane Reding , appreciates that software impact is at least as<br />

important as that of telecommunications from the usability point of view. After a projects contest , the group formed<br />

by the institutes : Idate (France), Institut Fraunhofer ISI (CNRS Germany), London Economics (UK) became the<br />

coordinator for a project that aims to promote software and IT services in Europe for a total amount of 424600 euro<br />

during 15 months.<br />

The group will be coordinated by <strong>IN</strong>FSO (Information society and media) and the European Commis<strong>si</strong>on.<br />

The goals of this research consortium include:<br />

211


-European IT actors mapping<br />

-defining a set of IT regulations<br />

-<strong>si</strong>mulating scenarios for European software development incentives<br />

The project’s agenda includes meetings with the main IT actors :<br />

-developers ( including license vendors and maintenance providers)<br />

-IT associated service societies (like Internet service providers)<br />

-new services (outsourcing, data-centers, cloud-computing, Software-as-a-Service)<br />

-online adverti<strong>si</strong>ng web<strong>si</strong>tes (Google)<br />

-profes<strong>si</strong>onal associations, public institutions, end-users, financial specialists<br />

In order to fulfill program objectives, the group will include elements like financing facilities, research<br />

encouraging , SMEs’ notification of the pos<strong>si</strong>ble benefits brought by an adequate IT equipping , in<strong>si</strong>de its software<br />

promoting project.<br />

Conclu<strong>si</strong>ons<br />

The present study enlightens the major changes and the major IT directions supported by the European Union<br />

for the next years.<br />

This research can become a guide for those Romanian companies that aim developing IT projects by acces<strong>si</strong>ng<br />

European founds for financing , as well as for the Romanian IT market actors that need to align to the European<br />

trends in this field.<br />

This study might be developed in the future , by con<strong>si</strong>dering the findings of the European IT consortium<br />

research in software development and, also , by con<strong>si</strong>dering the results of those directions that the European<br />

Commis<strong>si</strong>on recommends within its innovation strategy.<br />

Acknowledgements:<br />

This article is a result of the project „Doctoral Program and PhD Students in the education<br />

research and innovation triangle”. This project is co funded by European Social Fund through<br />

The Sectorial Operational Programme for Human Resources Development 2007-2013,<br />

coordinated by The Bucharest Academy of Economic Studies.<br />

References: ��©�¤�£�©, 1. Acad. Filip F.G. 2005, ’i2010-o prima initiativa in Strategia de la Lisabona revizuita’ , vol 43,<br />

XV(180) , p33-34<br />

2. Gros,Maryse 2009,<br />

, LeMondeInformatique.fr, 29.04.2009 , accessed on 1 may 2009,<br />

http://www.lemondeinformatique.fr/actualites/lire-trimestriels-sap-baisse-de-33-sur-les-ventes-delogiciels-compensee-par-la-maintenance-28525.html><br />

3. ITR MANAGER.COM , , accessed on 20 april 2009, <<br />

http://www.itrmanager.com/articles/89547/lexmark-poursuit-strategie.html><br />

ITR MANAGER.COM , , accessed on 10 april<br />

2009, < http://www.itrmanager.com/articles/89663/satyam-sun-twitter-br-crise-achats-continuent.html ><br />

5. ITR MANAGER.COM , , accessed on 6 april 2009, <<br />

http://www.itrmanager.com/articles/89662/impact-crise-d<strong>si</strong>.html><br />

6. Lambel,F. 2009,<br />

’�¢£�¤��¢£¤¨����<br />

, LeMondeInformatique.fr,<br />

24.04.2009, accessed on 27 april 2009, <br />

7. Nemec-Poncik, M. 2008, ,<br />

�©£��¤�¤��<br />

LeMondeInformatique.fr,<br />

24.10.2008 , accessed on 1 april 2009, http://www.lemondeinformatique.fr/actualites/lire-microsoft-seserre-la-ceinture-pour-affronter-la-crise-27255.html><br />

8. Nemec-Poncik, M. 2009, ,<br />

LeMondeInformatique.fr,<br />

�§¢¨¤��¤��¤��¤�¨��£�£¤¨������¤��¤¤�©¢¨©<br />

30.04.2009 accessed on 2 may 2009,<br />

<br />

§¤¨£��©���¤¨©�¢£�¤�§¢¨¤���¦¤ �¤��©��¨©�¢£�¤�¨¤�©��©������£�§¤��¡ ©���§���¡£��¤¢ �©� �� �¤��©¢£��§¢�§£��©��¢©�¤�£¤ �©£��¤�©��¤<br />

�¢§�¤¨¨¤��¢¤¤§������¢�£§�©�¤������§¢�¢���§��£¢¨¤¨��£�£¤¨¤��§¢��¤ £�¢������¤�¤¢¢¤¨©�¤£��§¢¤��§¢©��¢���¤¢¨©�¢£�¤ £�¢���������¨§�¨¤�£¢¤�¢£�¤��¢¤�¤����£���£¢¤<br />

212


9. Rafal, Olivier 2009, , LeMondeInformatique.fr,<br />

28.04.2009 , accessed on 1 may 2009 ,<br />

10.<br />

20.07.2005, Communication from the Comis<strong>si</strong>on to the Council and The European Parliament,Brussels,<br />

COM(2005) 330 final accessed on 10 april 2009, < http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2005:0330:F<strong>IN</strong>:EN:PDF><br />

¦���¤��£��£��£�©��£©¨�¤¢�£�¤��©�¨��©¨�¤¢��¤��£�¤9 ianuarie 2009�Celent Report, accessed on 6 april<br />

2009, < http://reports.celent.com/PressReleases/20090109/GlobalITSpending.asp><br />

12.<br />

�¢©�¨¤��§�<br />

20.04.2009,Communication<br />

�©£��©��¤�<br />

from the Comis<strong>si</strong>on to the European Parliament , the Council, the European<br />

Economic and Social Committee and the Committee of the Regions ,Brussels, COM(2009) 184 final ,<br />

accessed on 30 April 2009 ,<br />

<br />

13. , PublicTechnology.net,<br />

§�����¢¤��£��©¦�<br />

22.04.2009,<br />

¤<br />

accessed<br />

���������£�����¢�¢�¡��©�����¨�<br />

on<br />

�¤��<br />

25 april 2009,<br />

<br />

��� �£�����¢��¢©��¤¦������������§ ��¤����§�£�<br />

��¢�£���¢£�£¦�¢¤�¤©¢�� ��§��¤£¨���¢©�¤� ���£��£�� ��£¤��¤�¤ ��¢¢¤�¤©�����§�§¢¤©��¤�¤¢�£���¤����¨��£¤�£��§¢��¤ ��£����¤¦���¢���£¤¢��©��¢©�¤�<br />

213


Resolving interdepartmental contradiction between production and<br />

marketing<br />

Ilinca Hotăran<br />

as<strong>si</strong>stant professor, PhD economics, Academy of Economic Studies, Bucharest, Romania,<br />

ilincahotaran@yahoo.com<br />

(Drucker, � ¢¤©¨£� �¤�<br />

Peter Drucker used to say:<br />

F. Peter 2006). The article is based on a fact: there are many concepts, generally con<strong>si</strong>dered<br />

valid, adopted without being studied, that stay valid because of inertia, but their results can be dramatic.<br />

The article highlights the perception of people about the interdependence between the departments of<br />

production and marketing, which are regarded as components of any company. We realize that we are continuously<br />

maintaining an incorrect relationship, and this may have adverse effects. The practical problem presented in the<br />

article identifies a preconception: the production department must execute what is ordered by the department of<br />

marketing, the demand resulting from the market research conducted. This article suggests, first, a generic problem<br />

solving of resource allocation (mix of production) and on the other hand, the correction of the payment system,<br />

which would harmonize the work of both departments. After presenting and analyzing several views, resulted from a<br />

questionnaire, and after we conduct a numerical analy<strong>si</strong>s based on solving the problem presented, we can illustrate<br />

the proper relationship between the two departments. This relationship is necessary in order to support company<br />

objectives.<br />

�£�¤����§¢�§¨¤��¤©¢¤�©��¤¢�§���§���¤�£��¤���©��¤¢£���¤�¤���©�£����<br />

Keywords:<br />

Production, marketing, interdependence, remuneration system<br />

In the context of a global economic cri<strong>si</strong>s in full momentum, all areas try to solve problems. What is in fact<br />

the most affected segment? This segment is composed of units of production and market. What to do when the<br />

people produce can not sell to the market? What to do when we offer something that the market no longer wants to<br />

buy or no longer afford? If until now its have been accepted and validated a number of erroneous concepts, now is<br />

the time when all of them should be reviewed and should be offered solutions. The relationship between the<br />

department of production and marketing is erroneously understood, as I demonstrate in the following study. This<br />

theory was false but passed from generation to generation until it was imposed as it’s true.<br />

Marketers have a very important role, but can not do this alone, and they must know how to maintain good<br />

relations with partners in<strong>si</strong>de and out<strong>si</strong>de the company, working together to enter in connection with customers<br />

(Philip Kotler Gary Armstrong 2008). Without interdependence between departments and without communication<br />

and an effective system of remuneration, the success of organizations is compromised.<br />

How do we know when it needs changing and what to do in order to not follow the path which goes to this?<br />

It’s easy: when you have a runny nose, you know that you are <strong>si</strong>ck and you need aspirin. Unfortunately, we already<br />

have a cold – you are in the middle of the phenomenon and you must exceed it fast, with costs as low as pos<strong>si</strong>ble and<br />

follows as less serious as pos<strong>si</strong>ble. It's important to know what caused disorder, in order that the next time to avoid it.<br />

Not to be de<strong>si</strong>red, sometimes happens that a nose that runs to be a <strong>si</strong>gn of old diseases, a chronic disease a deep body<br />

malfunctions. Also in the case of bankruptcy of an organization, we can find a reason an ineffective remuneration as<br />

a result of misunderstanding of the interdepartmental –relationship<br />

I conducted a market study con<strong>si</strong>sting of a segment of 50 subjects, who where directed the following<br />

question: "what is the link between production department and marketing department, in your opinion?” Responses<br />

may be included in the same sphere of explanations, as shown in Figure 1.<br />

214


9%<br />

7%<br />

33%<br />

5%<br />

Figure 1 Research 1.<br />

Responses were as follows:<br />

1. 46% of subjects responded in different forms of expres<strong>si</strong>on, the idea that "Marketers should promote and<br />

sell what is produced in the department of production”<br />

2. 33% believed that "There is a relationship in the double sense: Marketing provides market information,<br />

the producer analyzes the demand, and then the marketer promotes the offer"<br />

3. 9% offered other <strong>si</strong>milar answers<br />

4. 7% of subjects con<strong>si</strong>dered that "the manufacturer must fulfill with market demand”<br />

5. only 5% believe that "Marketer's must realize which is the best sold product, and must request its<br />

production"<br />

The second case study provided responses to the question: "What is the main element that should be taken<br />

into account in the setting of remuneration of marketing department?" (Figure 2).<br />

21%<br />

9%<br />

Figure 2 Research 2<br />

Results can be clas<strong>si</strong>fied as follows:<br />

1. 70% of subjects con<strong>si</strong>dered that the best paid should be "Those who sell the highest quantity of<br />

production”, so that the system of remuneration must be reported as a selling percentage<br />

2. 21% believe that the best paid must be "Those who identify the best the market demand"<br />

3. only 9% believe that the most important is to pay "Those who promote and sell the more expen<strong>si</strong>ve<br />

products and make a maximum profit"<br />

Following the analy<strong>si</strong>s conducted on these responses, we found that the general opinion is that an effective<br />

marketer is that one which provides a more clear picture of the market, and then sells the most requested products.<br />

In the context of economic cri<strong>si</strong>s, a good entrepreneur must know first how to remunerate his employees.<br />

Behavior is very strongly influenced by the manner in which their work is measured. The measurement of quality of<br />

an activity is a segment difficult to explore, and an ineffective measurement system can produce only damage. So<br />

what is the <strong>si</strong>tuation in present? Almost all managers of production department remunerate the marketing department<br />

depending on the quantity sold. Interest is clearly going to sell those products more expen<strong>si</strong>ve in order to accumulate<br />

the largest amounts, and receive a high percentage. It is an inefficient thinking, is a concept that can bring the<br />

70%<br />

46%<br />

1<br />

2<br />

3<br />

1<br />

2<br />

3<br />

4<br />

5<br />

215


company on the verge of a bankruptcy. If the marketing department sells the most expen<strong>si</strong>ve products, and record<br />

high revenue, why can still be inefficient for the company?<br />

In order to demonstrate the set, I took a <strong>si</strong>mple numerical example:<br />

Resource acquired<br />

5$ /unit<br />

Resource C<br />

12 min/unit<br />

Resource A<br />

15 min/unit<br />

RM 1<br />

20$ /unit<br />

Product P<br />

90$/unit<br />

100 units/ week<br />

Resource D<br />

15 min/unit<br />

Resource C<br />

8 min/unit<br />

Resource B<br />

15 min/unit<br />

RM 2<br />

20$ /unit<br />

Product Q<br />

100$/unit<br />

50 units/ week<br />

Resource D<br />

7 min/unit<br />

Figure 3 Problem of production – example<br />

Resource B<br />

15 min/unit<br />

Resource A<br />

10 min/unit<br />

RM 3<br />

20$ /unit<br />

This scheme shows the activity of an organization that sells two products: P and Q. The product P is sold by<br />

90$/ unit and can be produced in a quantity of 100 units/ week, while Q is worth 100$/ unit and can be produced in a<br />

quantity of 50 units/ week. After that, we can see the time needed by each resource. We must note that we need<br />

resources RM1, RM2 and RM3, which is worth 20$, and we also need one resource that cost extra 5$.<br />

We must also know that there is a <strong>si</strong>ngle resource A, B, C and D, and that each can be used only<br />

2400minutes/ week.<br />

We must offer the perfect production that assures the maximum profit.<br />

At first glance, if we trust the marketer to calculate what is effective to sell, he will make a <strong>si</strong>mple<br />

calculation based on the profit and cost of each product.<br />

There are two <strong>si</strong>tuations. In the first ver<strong>si</strong>on, he decided to sell the Q because it is more expen<strong>si</strong>ve and<br />

therefore earnings will be higher. In the second <strong>si</strong>tuation, he calculates the profit margin for each product. This is<br />

calculated by subtracting the costs from the price.<br />

For the Q = 100 $ -20 $ -20 $ = 60 $<br />

For the P = 90 $ -5 $ -20 $ -20 $ = 45 $<br />

Hence, it will conclude that it is more efficient to produce and sell in the first place all the Q.<br />

Continuing the calculations, suppose that we decided to produce 50 Q and P, and calculate the return. A sale<br />

of 50 products Q, records revenue of 50*60 $ = 3000$. After we produce 50Q, we see that due to limited capacity of<br />

resources we can produce only a few P. To produce 50 Q, resource B was used 50unit * 30min = 1500min.<br />

Maximum capacity is 2400 minute. It appears that we can use this resource for 900minute, sufficient to produce<br />

216


900min/15min = 60 units of product P. It follows that we have a profit of $ 3000 + 60unit * 45 $ = 5700$. If we<br />

follow this deci<strong>si</strong>on of selling, after we reduce the operational costs, we conclude the month with loss of 300$.<br />

It's effective to leave the selling deci<strong>si</strong>on to the marketing department? It's effective to sell what they ask<br />

us? It is effective that the best paid employees are those who sell the most value? To answer these questions, we will<br />

try to approach this issue through the production department.<br />

The first calculation that will make a worker in the production department will be to calculate the narrow<br />

place, the place for which demand is greater than it can provide. Thus, they calculate the minutes needed to produce<br />

the two products in the maximum and they observe that the resource B exceeds its capacity of 2400 minutes:<br />

resource A= 15min*100unit P +10min *50unit Q= 2000min<br />

resource B= 15min*100unit P + (15min+15min) *50unit Q= 3000min<br />

resource C= (12min+8min)*100unit P +8min *50unit Q= 2400min<br />

resource D= 15min*100unit P +7min *50unit Q= 1850min<br />

Knowing which is the narrow place, in order to establish the most appropriate production mix, the<br />

department will first calculate the yield of the narrow place. Thus, resource B efficiency through product P = 45 $<br />

(profit margin) / 15min (minutes necessary of resource B) = 3 $ / minute. Resource B efficiency through product Q is<br />

= 60 $ / 30min = 2$ per minute. From here we deduce that it is more profitable to produce the P, and not the product<br />

Q as it appear at first observation.<br />

A staff of production department will determine that it will sell the entire quantity of the product P.<br />

Following this production, it will remain available 900 minutes of resource B. This ensures the production of 30<br />

products Q. So, the production mix most effective is composed of 100 units P and 30 units Q.<br />

This problem of determining the mix of production through the narrow place is actually a linear<br />

programming problem, which can be ea<strong>si</strong>ly solved by introducing con<strong>si</strong>stent data and variables and solving them<br />

u<strong>si</strong>ng the solver in Microsoft Office Excel.<br />

RESOURCE P Q RAW MATERIALS<br />

A 15 10 P Q<br />

B 15 30 MP1 1 0<br />

C 20 8 MP2 1 1<br />

D 15 7 MP3 0 1<br />

REPER 1 0<br />

PRICE $90.00 $100.00 RAW MATERIALS PRICE<br />

QUANTITY 100 30 MP1 $20.00<br />


anumit produs, produs care are un randament scăzut al loclui îngust. Indiferent de cererea înregistrată, pentru<br />

organizaŃie, activitatea se dovedeşte ineficientă. Apar pe piaŃă multe produse ce nu satisfac concomitent clientul şi<br />

producătorul. Este de apreciat un angajat ce poate vinde capacitatea exactă a firmei. Trebuie să realizăm că în acastă<br />

perioadă de criză nu putem vorbi despre o stopare a vânzărilor, ci despre o încetinire a acestora şi despre nece<strong>si</strong>tatea<br />

gestionării mai exacte a resurselor şi a producŃie, pentru a nu mai exista pierderi sau surplusuri, deoarece<br />

organizaŃiile nu şi le vor mai putea permite.<br />

Remarcăm tendinŃa generală a organizaŃiilor de a-şi remunera personalul în funcŃie de vânzări. Principala<br />

problemă este deci faptul că nu ştiu să măsoare corect relaŃia de interdependenŃă dintre departamentul de producŃie şi<br />

cel de marketing. În momentul în care este remunerat cel care înregistrează încasări maxime, acesta va fi stimulat să<br />

se axeze către produsele mai scumpe, fără a conştientiza existenŃa marjei profitului sau a capacităŃii de producŃie. Am<br />

demonstrat numeric faptul că, decizia de a vinde cel mai scump produs este o decizie ineficientă. În momentul in<br />

care remunerez angajaŃii, această remunerare poate fi făcută doar prin prisma banilor existenŃi. Dacă vânzările<br />

înregistrate depăşesc milioane de euro, dar costurile aferente producerii acelor bunuri sunt exorbitante, este ineficient<br />

să ofer salarii în funcŃie de vânzări. Vom oferi practic bani care de fapt nu există, bani care au fost acoperiŃi şi<br />

depăşiŃi de investiŃia realizată.<br />

Care este deci relaŃia de interdependenŃă dintre departamentul de marketing şi cel de producŃie? Un <strong>si</strong>stem<br />

de remunerare care să vizeze pe cei care pot vinde capacitatea maximă a organizaŃiei în condiŃii de eficienŃă.<br />

Figure 4 Solving linear programming problem - solver<br />

To solve the problem of the relationship of interdependence between production department and marketing<br />

and to find a solution to the problems encountered on the market, as well as in the system of remuneration, we should<br />

be able to answer three questions: What to change? What to change to? How to produce change? (Dr. Eliyahu M.<br />

Goldratt, 1984). The answers are <strong>si</strong>mple: change the behavior of sales department! You change in an efficient rapport<br />

between the two departments! We produce the change in the light of the remuneration system.<br />

Conclu<strong>si</strong>ons:<br />

There are many negative consequences of a wrong approach of the inter-relationships. They were<br />

propagated at the occurrence of the phenomenon of economic cri<strong>si</strong>s. Thus, when the market stops buying, the<br />

organizations remain with large stocks, and loss. In clas<strong>si</strong>cal de<strong>si</strong>gn, production department must do what marketing<br />

asks.<br />

In an ideal <strong>si</strong>tuation, the marketing department should be able to sell the highest company capacity at its<br />

best price. In the context of cri<strong>si</strong>s in particular, the pay should highlight the people who are able to undertake these<br />

tasks. Assume that an employee in the marketing department promotes a product, that product has a low yield of the<br />

narrow place. Regardless the demand, for the organization, the work proves ineffective. There are many products on<br />

the market that do not meet the demands as well with the customer as with the manufacturer. It is appreciated that an<br />

employee can sell the exact capacity of the company. You must realize that in this period of cri<strong>si</strong>s we can not talk<br />

about a completely stop in sales, but about a very slow action. Because of this they need more precise management<br />

of resources and production, in order to not have any longer loss or surplus, as is the time that organizations can not<br />

afford.<br />

It is noted the general trend of organizations to pay their staff according to sales. The main problem is<br />

therefore not knowing to properly measure the relationship of interdependence between production department and<br />

marketing. When we will pay in the light of percentage, the agent will be stimulated to focus more on expen<strong>si</strong>ve<br />

products, and not to realize the profit margin or production capacity. We demonstrated numerically that the deci<strong>si</strong>on<br />

to sell the most expen<strong>si</strong>ve product is inefficient. When we pay the employees, that remuneration must be made only<br />

through the existing money. If sales in excess of million, but costs of producing those goods are exorbitant, it is<br />

inefficient to offer salaries based on sales. We provide practical money actually that can not overlap the investment<br />

made.<br />

What is then the interdependence relationship between the department of marketing and production? A<br />

remuneration system that would promote those who sell full capacity of the organization in terms of efficiency.<br />

Bibliography:<br />

Drucker, F. Peter, 2006, ��¢��¤��������£��¦��¢��¤�¤����©�¤¢�©�£�, Editura Meteor Press<br />

Goldratt, Eliyahu M., Cox, Jeff, 2004<br />

Kotler, Philip, Armstrong, Gary, 2008, Editura Teora, Bucuresti<br />

��¤��©¨ �§�¤©¢��£�£§�¤©¨§£�¤�¤¢�¢§�£¤¢�<br />

218


CREDIT RISK MANAGEMENT<br />

Oprea Ioana Aurelia<br />

Academy of Economic Studies, Bucharest, Romania<br />

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Keywords: banking system, credit risk, credit risk management, Basel I, Basel II<br />

The banking system in Romania<br />

Romanian banking system has known in the last decade a spectacular development, given the <strong>si</strong>tuation that<br />

started in 1990, characterized by the existence of an exces<strong>si</strong>ve central banking, most functions being concentrated in<br />

the banking operations of National Bank of Romania, only certain areas being covered by other specialized banks.<br />

The stage of development of Romanian banking system is clearly determined by the overall economic<br />

development in this field. It may be said that the Romanian banking system, although more advanced compared to<br />

other economic branches, is in the tran<strong>si</strong>tional period, being necessary restructuring and development of both<br />

quantitative, in terms of number of banking establishments as well as qualitative improvement, in the sense of<br />

operating structures and modernization activities, implementation of modern products and services that bring<br />

benefits both banks and their clients.<br />

The image of the current Romanian banking system was first contoured mainly by the opening of the<br />

Romanian economy, which resulted in adjustment of the operating requirements and international practices. Banks<br />

have developed and adapted according to the bid requirements of the impact of exogenous factors on the real<br />

economy, as well as the increa<strong>si</strong>ngly pressure from apparent competition in the financial - banking in Romania.<br />

Bank Podium<br />

The trend of banks in the recent years has been to increase the number of units to accelerate bu<strong>si</strong>ness<br />

growth. Banks bets on improving efficiency, increa<strong>si</strong>ng the productivity of each employee, with smaller increases in<br />

assets<br />

Whole banking system assets were in 2008 of 79 billion Euros, up 25% compared to 2007. The year 2008<br />

though brought major changes but in the clas<strong>si</strong>fication of banks by total assets, the most important being the entry<br />

into Top 3 of Volksbank Romania, which jumped 5 po<strong>si</strong>tions in relation to the previous year.<br />

According to data provided by the central bank, Romanian Commercial Bank has the largest number of<br />

actives (21.6% of total assets), each of the 588 actives generating units of over 28 million. With a total value of 16.6<br />

billion Euros, the bank has registered a growth of only 1.8% over the value of assets held in 2007, the holdings being<br />

calculated according to International Financial Reporting Standards (known as IFRS).<br />

The bank located on the second place, by the number of assets, BRD - Groupe Société Générale, had the<br />

fastest growth of assets, 10.7%, reaching a total value of 11.85 billion Euros, representing approximately 15.4 % of<br />

assets held by banks on the Romanian market.<br />

Even Raiffeisen registered a growth of 16% compared to 2007, reaching 4.57 billion Euros (5.9% of total<br />

assets), third place in the clas<strong>si</strong>fication of banks in 2008 is strongly attacked by Volksbank, whose assets have<br />

¡¤¨¨©�¨¤�£�¨©�£�¤©��¨¤�©¨©������¤�¤¨��¤���§��¢£¤�� �¢¤��¤¢���¤¦��¤¢�©�£��©¨����£��¤¤��¢�©�££�� �¤��¨¤�¤���¢���©�¤¨��¡£������¤�¤¢©�£���¢¤�§¨�¤���¤��©��©¢�����©�£�©¨��©�£�©¨¢£�£�©�©�¤�¤������¨£¢§£�£� ��¤��£�£¤����¨£¢§£�£� ¢£�£�©�©�¤�¤����§�£�£�©�£������¤�¨©��£�£�©�£�����©�££��¢£�£�©�©�¤�¤��©������£�§£� ��©��£����£�©��£©¨£���£�§�£���£����£��¢£����¨¤��£����¢¤�£�¢£�£�©�©�¤�¤��©����¤¢©�£�����©��¢¤�£������ ��§��©�£������£�� �©�£��©��¤���¤§¢�¤���¤¤���¢¢¤©��¤���¤�����©�££��¢£�£����¤���¡�£��§��£¨��¤�� ©��§���©¨����¤��¨§�£�¤¨ ���¢¤�£�¢£�£� ��¤¢£�£�£�£�£��©£�����£��£�©�£����¤¢£�£������©���¤�¢��©�£¨£� �� ¢¤�§�¤��¤����£�£¨£� ��¨©¢�¤¨���¤��¢����¤�©�£�¦�£��£¢�����¤�¤�¡¤¤�£��£�£�§©¨�©���§�£�¤��¤����¤�©�£� �¤��£���¢¤�£��¤£¨£������¢�§�£�¤��¤����¤�©�£¡£¨¨©¨¨��©�¤��¤¢£�£��¢©��£���¢¤�£����������¤¨©¢�¤�¢��§�¤¢� ¡�£��©���©�©¨£�£����¤��£����¤�¤£��¤�¢©�£��£���¢��¤��¤�¡�£�������©��¢§�£�£�©�£�����©�££����¤¢©�£����©�<br />

©�����£�¨¤��¨�� �£�¤¢�£� £����¤©¢¤©�£�¡�£����¤�©�£©���©¨¨�¡��©£��©£�£����¤¢£�£©��§���£��£�����¢�¨¨©�¨¤¨£�£�����¤�©£� ��¡¤��£�¤£���£�¤��£� �¢��¨¤��£���¤�©�££��¢£�£�©�©�¤�¤���¤�©£¨¤�©�©¨ �£�����¤©��§©¨��©�¤����¤�©�££�� � ��¤������©�£©£�¢¤¨©�£����¤����§¢¤��¤��¤¢�©¨©��£��¤¢�©¨¢£�£���£�©��£©¨©����¤¢©�£��©¨� ©������¤��©¨¨��¤�¡�¢££��¡£���£��¤¢¤���¤���¢�©��¡£��©�¤¢¢£��¢£©¨�£�£�£��©�¡£�¤¨<br />

219


increased to the value of 4.5 billion Euros. On the fifth place, after Volksbank, is Tran<strong>si</strong>lvania Bank that amounts<br />

5.68% of assets.<br />

Depending on the obtained profit, BCR, ranking leader, has increased net profit after tax by 63.5% to 759.5<br />

million RON. The spectacular growth of Commercial Bank profit has been exceeded by the earnings of smaller<br />

banks, such as Bancpost (with assets of 5.3 billion Euros) and Romanian Bank, both obtaining a triple profit<br />

compared to the one reported during the same period of 2007. Thus, Bancpost reached a profit of 23.5 million<br />

Euros, and Romanian Bank, about 14 million Euros.<br />

A large increase in profit also had the two banks of the rating, namely: BRD - Groupe Société Générale has<br />

achieved a net profit of 515 million lei (140.3 million Euros), compared to 417.20 million lei, registering an increase<br />

of 22.44% and Raiffeisen Bank a net profit of 74 million, 57% higher than in 2007, when profits reached 47.2<br />

million.<br />

To the other extreme, the banks that have seen a decrease in income, the percentages are equally amazing.<br />

The largest decrease in profit was recorded in Libra Bank case, which recorded a net profit of 48 917 lei (13,328<br />

Euros) 8.4 times lower compared to the same period in 2007 when the profit was 412 000 lei. Another sharp decrease<br />

of profits held occurred in Carpatho Commercial Bank (BCC), whose earnings fell by 51.6% to 3.39 million lei,<br />

according to the increase with 17.3% of bank assets by to 2.17 billion as the bank announced.<br />

The list of the banks who have come at a loss in 2008 is completed by the CEC Bank, the player placed on<br />

the ninth place, reported a cumulative net profit of 28 million lei (7.6 million), less than 40% by 2007. Another bank<br />

that reported a contra performance is <strong>IN</strong>G, with a net profit which fell to 1.92 billion, lower by 25%. though keeping<br />

the place in the top 10.<br />

The concept of bank risk<br />

Bank risk is a phenomenon that occurs during the performance of banking operations cau<strong>si</strong>ng negative<br />

effects on those activities by impairing the quality of bu<strong>si</strong>ness, reducing profit or loss recording functionality with<br />

impaired bank. This may be due to internal external bank causes or, generated by the competitive environment. The<br />

concept of risk can also be defined as an undertaking that carries uncertainty because the probability of gain or loss.<br />

In banking, risks assumption can be investigated for its potential future benefits, such as speculative<br />

transactions on the financial markets or exchange, but also the unpredictable pos<strong>si</strong>ble loss. In general, risk taking is<br />

related to the investment that banks have in the economy. Generally, investment risk is the attribute of ownership and<br />

thus its assumption becomes inevitable and justified the existence of banks.<br />

As you know, banks are investing borrowed resources - which are a substantial multiple of their own<br />

capital. Delayed recovery of invested resources causes a number of imbalances in the bank that can put different<br />

forms and can feed each other. The present period is called, “period risk management” in banking system and risk<br />

management is an extremely complex task and management of the bank. Usually, the assumption of risk entails<br />

higher earnings.<br />

Typology of risks<br />

Banking practice has revealed in time a variety of risks. Acuity and their importance varies from period to<br />

period depending on the state economy, transformations that occur in society and the existence and functionality of<br />

the banking system, financial market volatility, etc.., therefore it became necessary to study the systematic banking<br />

risk and their clas<strong>si</strong>fication by different criteria.<br />

In the case of banks the risk is induced by many causes, the biggest being con<strong>si</strong>dered the nature of banking<br />

institution. The bank is faced with certain specific risks, and risk across all operators. Their clas<strong>si</strong>fication leads to the<br />

establishment of the distinction between general and specific risks.<br />

General risk category includes:<br />

- commercial risks (customer risk / product risk, market risk, commercial image);<br />

- risks of goods and persons (risk accident, risk of crime);<br />

- technical and operational risks (the risk of treatment operations on the risk related to<br />

telecommunications);<br />

- internal risk management (regulatory risk, the risk of ethics, strategic risk, operational risk of failure,<br />

the risk management staff, the risk of technological dependence, risk communication).<br />

Risks specific to banks include:<br />

- financial risks (the risk of interest rate risk, liquidity risk on variable-income securities);<br />

- risks of <strong>si</strong>gnature(customer risk, interbank risk, country risk).<br />

220


In its activity, the bank is subject to risks on two plans: on the one hand the bank is liable to face the risks of<br />

their own bu<strong>si</strong>nesses, and on the other hand the bank functions as a specific intermediate in the process of movement<br />

of capital and engages itself in the clas<strong>si</strong>cal banking risks related partnership (counterparty risk).<br />

Bu<strong>si</strong>ness risk arises from the fact that the bank is a bu<strong>si</strong>ness which employs people, capital, and deals with<br />

risks which may result from gains or losses that are paid to employees input factors.<br />

As a company, the bank faces a threefold risk:<br />

- organization of the human connection - that risk brings to the fore the issue of quality management<br />

- material - the risk of downtime or the risk of feather material works in the area and affect the proper<br />

functioning of the banking operation<br />

- ambienal environment - the rules of legal or tax and the negative influences they can exert on the bank<br />

and its profits.<br />

Counterparty risk (partnership): making their profes<strong>si</strong>onal duties, the banks engaged relationships with<br />

depo<strong>si</strong>tors and creditors and particularly with a lot of borrowers, holders of credit or other recipient of services<br />

provided by the bank in this regard is committed different risks in specific partnership ari<strong>si</strong>ng from loans related to<br />

interest or exchange rates de<strong>si</strong>gnated by different names, these words are the same risk - partner.<br />

The main forms of counterparty risk are:<br />

- credit risk - reveals the loss caused by breach of debtors of the options provided in the credit;<br />

- clearance risk - is difficult for banks to procure the necessary resources to meet their commitments at a<br />

time;<br />

- interest rate risk - the risk is diminishing income bank (and so does profits), following the movement<br />

of interest rates.<br />

Another series of risks to which banks are subject to are:<br />

- market risk refers to adverse deviations of market value, the po<strong>si</strong>tion, during the minimum period<br />

required to liquidate po<strong>si</strong>tions;<br />

- the risk of exchange (exchange rate risk) can be defined as the risk of registering losses ari<strong>si</strong>ng from<br />

exchange rate developments. It is closely linked to interest rate risk<br />

- the risk of bank solvency and bankruptcy risk is the risk of not have sufficient funds to cover pos<strong>si</strong>ble<br />

losses;<br />

- operational risks are determined by the quality of bank assets, of the compartments that perform its<br />

functions of the bank;<br />

- technological risk is the type of risk associated with the quality and structure of supply of financial<br />

products;<br />

- new product risk expresses the likelihood of production new combined events: the demand located<br />

below the anticipated level, the overrun cost, lack of profes<strong>si</strong>onal managers, etc.;<br />

- strategic risk - the probability of not choo<strong>si</strong>ng the right strategy in the given data;<br />

- the risk of fraud - the likelihood of committing theft or acts contrary to the interests of the bank by its<br />

employees;<br />

- the risk of human resources - generated by the policy staff through recruitment, training, motivation<br />

and maintenance specialists<br />

- economic risks associated with economic development are the environment in which the bank and its<br />

customers act.<br />

Credit risk<br />

For most of the universal bank credit remains the main active operation. Losses of banks caused by<br />

bankruptcies of debtors are an integral part of the loan. Therefore, the provi<strong>si</strong>ons established by a bank to its<br />

portfolio of loans is a measure of risk assumed by it. Credit risk is in a general formulation, the risk of losses caused<br />

by breach of obligations of debtors provided by the credit. Late payment of interest or rates of events is also a risk.<br />

In its final form the credit risk brings to the bank losses through the debtor bankruptcy, in which case the<br />

losses are irretrievable.<br />

Bankruptcy of a client is in itself a result of development that has degraded over time and whose initial or<br />

subsequent stages, slower or faster, must be received and con<strong>si</strong>dered the best by any normal lender. So the bank, if<br />

necessary, to prevent the credit risk should take preventive measures in time through a rigorous selection of<br />

borrowers. One of the main measures to prevent risks in the banking field, namely, the delegation of deci<strong>si</strong>ons to<br />

grant loans based on risk.<br />

221


The system allows:<br />

- decentralization of deci<strong>si</strong>ons;<br />

- personal liability in certain limits;<br />

- collective respon<strong>si</strong>bility by hiring commis<strong>si</strong>ons, committees and other groups formed as such and<br />

entitled to decide on granting the loan, according to a graduated scale set.<br />

Setting deci<strong>si</strong>ons on bu<strong>si</strong>ness loans is done by analyzing the complex and multilateral projects, through the<br />

prism of economic efficiency and the pos<strong>si</strong>bility of providing the potential for loan repayment conditions.<br />

On the other hand, analy<strong>si</strong>s of the global financial <strong>si</strong>tuation in a <strong>si</strong>gnificant period of time and in all its<br />

details, and feedback based on profes<strong>si</strong>onal motivation, behavior and moral credibility of the management team of<br />

the company are expres<strong>si</strong>ve and binding. This is the case where it should be taken into account, in particular, the<br />

elements about the asymmetry of information and moral hazard, elements which may be deci<strong>si</strong>ve in certain cases.<br />

As regards the distribution of loans granted to the needs of their household, familial, modern technology for<br />

granting focuses on u<strong>si</strong>ng methods information on the methods of credit scoring systems, the special importance of<br />

their selection criteria. They must be small in number but high in <strong>si</strong>gnificance, to provide a differentiation in the<br />

choice of potential customers.<br />

The experience of developed countries underlines the need to develop the portfolio of information on all<br />

bank customers and a base of information proces<strong>si</strong>ng preferably as a main way to strengthen the bank's po<strong>si</strong>tion in its<br />

relations with customers, regardless of their <strong>si</strong>ze, and as a weapon in preventing and avoiding credit risk.<br />

With a great continuity in the selection of clients, updating a database tracking allows the use of credit to<br />

repayment, so you can see in advance any changes in assets and customer bu<strong>si</strong>ness development which would affect<br />

the performance of contractual obligations of the debtor. Referral to appropriate amendments quality claims as<br />

outlined in the management of the bank. It changes optical and working processes towards the client, which is<br />

granted, necessarily, increased as<strong>si</strong>stance to complete a stage which is expected to be tran<strong>si</strong>ent in nature.<br />

Since credit risk is the risk that must be fought, the state, by law and community banking and by precise<br />

rules, creates a bank protection system (in its internal control over banks and external) to be permanently promoted.<br />

Credit risk management<br />

Given the importance that the banking sector stands for any national economy – the vital function that it<br />

performs, namely: the payment system, credit system or the real economy of a vehicle of transmis<strong>si</strong>on of domestic<br />

monetary policy - regulation and prudential supervi<strong>si</strong>on on a main component of the banking system becomes an<br />

essential and at the same time an essential condition for ensuring and maintaining economic and financial health of a<br />

country. The risk is found today in the banking bu<strong>si</strong>ness. Risk management is a key function of modern banks<br />

focused on the market. The operators in international markets are faced with increased volatility and cri<strong>si</strong>s with<br />

repercus<strong>si</strong>ons that can quickly be transmitted from a financial center to another. In this case we talk about systemic<br />

risk and the appearance is made in connection with a <strong>si</strong>gnificant increase in the volume of transactions in financial<br />

derivatives: swaps, futures, options.<br />

Risk management should be understood broader, as an action, and restricted, individually with persons<br />

respon<strong>si</strong>ble for overseeing risk. The risk must be regarded as a conglomerate of risks, often interrelated, in that it<br />

may have common causes that one can trigger production of others. Therefore it is necessary to manage the bank's<br />

overall risk. Objectives of risk management are embedded in the respective bank strategy and specific policies in<br />

various areas of banking and are found in the organizational structures of the banks.<br />

Managing global credit risk has two principles:<br />

- divi<strong>si</strong>on;<br />

- limiting risks.<br />

Credit risk divi<strong>si</strong>on seeks to avoid concentration risk by diver<strong>si</strong>fying investments and loans in particular.<br />

Customer focus in a <strong>si</strong>ngle area of activity is relatively dangerous for a universal bank: during the reces<strong>si</strong>on there<br />

may be operational difficulties. In the sphere of private lending, portfolio diver<strong>si</strong>fication is primarily a territorial<br />

diver<strong>si</strong>fication. Lending economic agents priors the importance of diver<strong>si</strong>fication and economic sector, and on the<br />

foreign customers - geographic diver<strong>si</strong>fication. Banks in Romania propose a diver<strong>si</strong>fication of institutional portfolios<br />

by developing of private sector lending.<br />

On the other hand it may happen that large-<strong>si</strong>zed bu<strong>si</strong>nesses to need to exceed the credit limit reasonable<br />

commitment of a <strong>si</strong>ngle bank. Typically, where the state of the market allows, such firms use markets to provide<br />

financing without intermediates. Another solution is to establish links banking pool. A banking pool is the total<br />

banks of a <strong>si</strong>ngle large enterprise, structured overview of an organized in a precise manner. This solution has the<br />

disadvantage that dilutes the participating banks, but also the benefits of dividing of risks. The pool allows small<br />

222


anks to finance large enterprises (operation less risky and less expen<strong>si</strong>ve) and has greater authority to impose a<br />

recovery plan for the debtor in case of difficulty.<br />

Limiting risk is of a normative and prescriptive. Each bank, depending on the quality of economic<br />

environmental and development of its own parameters, ensures the limitation of risks in two ways: global and<br />

analytic, as follows:<br />

- setting a limit of its own, internal, its global commitment in risky but profitable, operations. It being<br />

set a maximum limit for the risky share (investment) in total assets or relative to capital bank account;<br />

- setting credits ceilings on debtor, group of borrowers, activity sectors or geographic areas to prevent<br />

<strong>si</strong>gnificant changes in the economic <strong>si</strong>tuation of these groups to negatively affect their exposure.<br />

Very useful may be also the internal limits set on the ba<strong>si</strong>s of cri<strong>si</strong>s scenarios, limits hard to define when the<br />

cri<strong>si</strong>s occurs, it is preferable that the bank be prepared for the event of a cri<strong>si</strong>s, as it would seem unlikely in a given<br />

context.<br />

Depending on financial performance and debt service, loans are clas<strong>si</strong>fied into five categories (Table 1).<br />

Financial performance evaluation is done by each company and bank loans will be included in one of the<br />

following categories:<br />

- category A: very good performance, allowing payment at maturity of the debt, while maintaining the<br />

performance;<br />

- category B: good performance, but uncertainly of a medium prospect;<br />

- category C: satisfactory financial performance with the tendency of worsening;<br />

- category D: low financial performance and cyclical;<br />

- category E: losses and the inability of repayment.<br />

Debt service can be appreciated as:<br />

- good: refunds with maximum delay of 7 days;<br />

- weak: delays of up to 30 days;<br />

- inadequately: late over 30 days.<br />

Table 1. Clas<strong>si</strong>fication of loans<br />

Good Weak Inadequately<br />

A Standard In observation Substandard<br />

B In observation Substandard Doubtful<br />

C Substandard Doubtful Loss<br />

D Doubtful Loss Loss<br />

E Loss Loss Loss<br />

Basel I and Basel II impact in Romanian banks<br />

Global legislation which establishes a global link between equity of financial institutions and the risks they<br />

assume it is known as the Basel Agreement. Basel Committee on Banking Supervi<strong>si</strong>on introduced in 1988 the<br />

Agreement concerning the Capital to cover risk. Banking bu<strong>si</strong>ness, practice risk management, the approaches of the<br />

supervi<strong>si</strong>on and the financial markets have had <strong>si</strong>gnificant changes <strong>si</strong>nce that year. Merits of the Agreement of 1988<br />

were recognized in more than 100 countries, including the countries of central and eastern Europe introducing it in<br />

the national banking systems.<br />

Knowing what the importance to establish a solid legal and transparent framework can have on rendering<br />

self confidence in the banking system, the international authorities submitted in June 1999 new proposals to improve<br />

the Basel I rules, whereas in the latter there were some limitations on that asses<strong>si</strong>ng capital requirements based on<br />

rigid methods of calculating the exposure to credit risk. Thus, the degree of credit risk granted for economic agents,<br />

secured by mortgages, pledges, transfer debt etc. was 100%, regardless of their standing economic and financial, of<br />

the strategic importance for the national economy, the credit rating for debt service, etc. On the other hand after<br />

completion of Basel I, it was registered a development of methods and techniques of risk assessment used in parallel<br />

by leading banks, who have created their own systems of risk assessment based on probabilistic methods, which<br />

estimated losses potential for credit risk, market and operational.<br />

Since the end of 2006 banks in the European Union have been aligned to the new Basel agreement (Basel<br />

II), the agreement being applied to Romania when it joined the European Union. The need of Basel II occurred as a<br />

result of improving the quality and complexity of asses<strong>si</strong>ng exposure to risk, including the introduction of<br />

operational risk equation.<br />

223


Thus, according to Basel II, risk exposures can be assessed both through standardized methods <strong>si</strong>milar to<br />

those currently existing under the Basel I, as well as through methods based on historical observations and methods<br />

of mathematical probabilities. In this respect, it should be borne in mind that for more advanced methods, banks must<br />

have historical databases (with information from several years) that underpin the forecasts indicator.<br />

Subject to several conditions and minimum requirements on information disclosure, banks that have<br />

received approval to use the approach based on internal assessment of credit risk (IRB) may rely on their own<br />

internal estimates of risk components. Components of risk include: where the probability requirement (probability of<br />

default - PD), loss caused by failure obligation (loss given default - LGD), exposure to risk of default (exposure at<br />

default - EAD) and maturity (M). IRB approach is based on the measurement of unexpected losses (UL) and<br />

expected losses (EL).<br />

The new provi<strong>si</strong>on pays close attention to determining the need for adequate level of capitalization of<br />

financial institutions as a function of aggregate level of risks to which they are exposed in the conduct of their<br />

activities. However, these regulations sought, in equal measure, the fundamentals of a convergence in prudential<br />

supervi<strong>si</strong>on, to ensure a transparent and competitive environment for all banks operating in the world. The ultimate<br />

goal was ultimately represented by the improvement of bank policy risk management and adaptation to the financial<br />

realities of a world characterized by a high degree of uncertainty and volatility of the particular capital flows.<br />

This article is a result of the project „Doctoral Program and PhD Students in the education research<br />

and innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

Bibliography:<br />

1. Basno Cezar, Dardac Nicolae (1999) – Riscurile bancare. CerinŃe prudenŃiale monitorizate,<br />

Editura Didactică şi Pedagogică, Bucureşti;<br />

2. Berea, Aurelian (2000) – Sistemul bancar românesc şi integrarea europreană, Editura Expert,<br />

Bucureşti;<br />

3. Berea, Aurelian, Stoica Emilia (2000) – Creditul bancar: coordonate actuale şi perspective,Editura<br />

Expert, Bucureşti;<br />

4. Bes<strong>si</strong>s, Joel (2003)– Risk Management in Banking, Second Edition, John Wiley & Sons<br />

Publishing House;<br />

5. Brendea, Cosmin, Daeanu, Valentin (2001) – Riscul şi performanŃa creditului bancar în România,<br />

Core<strong>si</strong> Publishing House;<br />

6. Dănilă, Nicolae, Berea, Aurelian (2000) – Management bancar: fundamente şi orientări, Editura<br />

Economică, Bucureşti;<br />

7. Dedu, Va<strong>si</strong>le (1997) – Management Bancar, Editura Didactică şi Pedagogică, Bucureşti;<br />

8. Helian, D. (2004). Impactul aplicării Acordului Basel II asupra <strong>si</strong>stemului bancar românesc;<br />

9. NiŃu, Ion (2000)– Managementul riscului bancar, Expert Publishing House;<br />

10. Roxin, LuminiŃa (1997) – Gestiunea riscurilor bancare, Editura Didactică şi Pedagogică;<br />

11. Santomero, A. (1997). Commercial Bank Risk Management: an Analy<strong>si</strong>s of the Process, Wharton<br />

Financial Institutions Center;<br />

12. Sinkey, J. (2002). Commercial Bank Financial Management, 5th Edition, Prentice-Hall;<br />

13. BNR – Norme metodologice;<br />

224


14. www.monitoruloficial.ro;<br />

15. www.bankingnews.ro.<br />

225


THE CONNOTATIONS OF ONL<strong>IN</strong>E MARKET<strong>IN</strong>G TOOLS<br />

OVER CRM RELATED ACTIVITIES <strong>IN</strong> MODERN ECONOMY<br />

Carmen Pantea<br />

Academy of Economic Studies Bucharest, Romania<br />

pantea.carmen@gmail.com ��¤����£���¢�©����¨£�¤�©¢£¤�£�����¨�<br />

Abstract: ©�����£��¨£�����¤£��¨£�©�£�����§�£����¤£��¤¢�¤�©����¤�¤���¨�� ��¤����©�£¤��£��¢�¤¢��©��¢©����©£��©£� �§����¤¢��£��¢¤©�¤��¤£¢¨� ©¨� �©�¡¤¨¨©����¤�¤¨��¨����¤¢�¢¤¨©�£����£��¡£����¤�� ¦�£�����£�¤¢¤���©���¤����©� �¡¤��£�¤£���¤�£¢��©����¤����£���¢�©����¨£�¤�©¢£¤�£�����¨�©¨¨��¤ ��¤�§¢���¤����£��©�¤¢£����¢¤�¤��©�����¨©��£�<br />

Key words: online marketing tools, customer relationship management, email marketing, online<br />

adverti<strong>si</strong>ng, blog, social networks, search engine optimization<br />

JEL clas<strong>si</strong>fication: M31 - Marketing §��¤¢��©����¤£¢�¨£¤�������¤¨£�¤¢�¤¢���©¨£�¤��¤¢�£�¤�©����£¤¤���¤£¢�¨£¤����<br />

1. Introduction<br />

A few years ago, the companies were wondering about the role of the internet regarding the performance of<br />

their bu<strong>si</strong>ness, and today, they do not do without it. Even though initially, bu<strong>si</strong>ness people have con<strong>si</strong>dered the<br />

internet to be just an opportunity for saving money, now the internet targets the communication management process<br />

with regard to improving the efficiency of the transactions, adding value and increa<strong>si</strong>ng clients’ implication (Berton<br />

et al, 2003).<br />

The internet should be con<strong>si</strong>dered in the context of commercial and social progress. It should be used not<br />

only for selling, but also for creating the marketing mix. In this way, it should be more than just a place where the<br />

image and the company’s products are presented; it should change the occa<strong>si</strong>onal vi<strong>si</strong>tors into potential clients, and<br />

moreover, to persuade them to become active clients (Constantinides, 2002). So, the online marketing tools are not<br />

used just for adverti<strong>si</strong>ng to a pas<strong>si</strong>ve public, but they refer also to building and participating in commercial and social<br />

communities.<br />

In the traditional marketing communication model, there is just a communication way, taking into<br />

con<strong>si</strong>deration homogeneous consumers, without the interaction opportunity. In the new marketing communication,<br />

the companies can interact with the clients and can deliver them content. For this reason it is necessary to rede<strong>si</strong>gn<br />

the marketing concept and its functionalities for including the consumer in the marketing process and it is also<br />

needed the rede<strong>si</strong>gn of activities in order to become adapted to the internet. Therefore, it is very important for the<br />

companies to know the environment where their consumers interact, so that they can become active agents in the<br />

interactive process and an integrant element of the company’s commercial strategy (Hoffman, Novak, 1996). Faigin<br />

(1997) assumes that a coordinated and coherent strategy will bring the consumers on the internet.<br />

�¤¢�¤�����¤�©����£�£�©¨���¨��§��©� ¤�©£¨ �©¢£¤�£�����¨£�¤©��¤¢�£�£����¤©¢��¤��£�¤���£�£�©�£���������¢¤�¨£�£��¢©��¤¢�©�£��©¢¤£��¤��¤���©��¢©�� ��¤���¤��£©¨�§����¤¢�������©� �¡¤��£�¤�����¤���¤¢�©����¤¢¤©¢¤����¤���¨��¤©�����¤�¤¨��¨�����¤¢� ¢¤¨©�£����£��¡£����¤�¨£¤��� ¤��¤¡�¨¤��¤¢���¨���©������¤¤�����£©¨�¤�¡�¢£����¢§��©����¨£�¤�£��§��£�� �¢�§���©�¡¤¨¨©�£���©���¤��©�£��� ��¤£��¤¢�¤����§¨������¨ �¤©�¨©�¤¡�¤¢¤��¤����©� �¢¤�¤���£��¤¨�©��£���¢��§�����§�©�¤©���� ��©��£�����©�£��©¨�£�£��¢�£������¤��£©¨�¨£¤����©����¢¤��¤¢���¢©����¢���¤�£���©��£�¤�§����¤¢����£���� ��¤��¨£�¤�©¢£¤�£�����¨�£�£��¤¢£�§�£��©�©�£���§����¤¢¢¤¨©�£����¤�©§�¤£��¤¨����¤����©�£¤����¤��¤¢ ���¤¢£���¢§�¤���©¢¤�¨©��£�£¤�©���¢�£������¤�§¢���¤��¤<br />

2. Literature review<br />

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The opportunities offered by the internet as a marketing instrument have been deeply analyzed (Cronin<br />

1996; Chaffey, 2004) but there are still few researches about the efficiency and their impact. The results of these<br />

instruments should not be measured only at the audience’s dimen<strong>si</strong>ons, as many authors did (Lichtenthal, Eliaz,<br />

2003; Ellsworth, 1995; Glossbrenner et al., 1995), but they should take into con<strong>si</strong>deration the specific objectives of<br />

the bu<strong>si</strong>ness, which can vary from company to company. The web<strong>si</strong>tes contribute to achieving the objectives, in this<br />

case, there should be evaluated their efficiency. If a web<strong>si</strong>te has a high commercial potential, this potential can be<br />

difficulty attained except the case when the objectives are clearly stated and integrated in the company’s strategy<br />

(Porter, 2001; Strauss, Frost, 2001). Lichtenthal and Eliaz (2003) con<strong>si</strong>der that the internet is the only way to achieve<br />

all the communication objectives. Moreover, its performance can be correlated with the investments in this field.<br />

The appearance of the internet, as an environment and as a support platform for commerce, has brought<br />

major changes also in the way companies compete. The organizations that do not take advantage of this technology<br />

and the instruments that appeared together with it are seen as not offering added value to the services delivered to<br />

their clients, so they incur a competitive disadvantage. Obviously, the internet offers the companies different<br />

instruments that they can use in order to adapt to the clients’ diverse needs and which could be used in order to<br />

obtain competitive advantage from the economic and / or strategic point of view. In return, companies that use the<br />

technology (having at least a corporate web<strong>si</strong>te where the products are presented), are seen as being in a continuous<br />

fight to satisfy the current needs of their clients. These companies incur low costs and so they can focus their efforts<br />

to delivering high quality products. This general tendency has created pressures on those bu<strong>si</strong>nesses that use only the<br />

traditional means and instruments. Consequently, the use of online marketing tools is imperious in managing<br />

customer relationships, because it helps the companies to better understand their clients, to deliver personalized<br />

services and to retain them.<br />

For understanding the role played by the use of digital instruments in managing customer relationships,<br />

other researchers have treated this problem by examining the way the internet is used by the companies in their<br />

relations with the clients and online communities (Adam et al., 2002). Boyle (2001) has reported that the usage of<br />

internet, as a substitute of the traditional instruments employed by the companies in their relationship with the<br />

customers, has increased. In addition, Bradshaw and Brash (2001) have highlighted the fact that organizations<br />

become more efficient in managing relations if u<strong>si</strong>ng the internet. The enterprises need to improve their capacity of<br />

serving their best clients and transform them into loyal customers as well as identifying and attracting potential<br />

clients, for sustaining a profitable increase. Even though, there is a continuous need to examine, empirically, the<br />

impact of u<strong>si</strong>ng the internet in the different dimen<strong>si</strong>ons of the customer relationship management – the understanding<br />

of customer’s behavior, offering personalized services and gaining its loyalty.<br />

Previous research have examined the usage of digital instruments in managing customer relations, both in<br />

SMEs and large companies (Dutta, Segev, 1999; Hamill, Gregory, 1998; McGowan et al., 2001), in the field of<br />

services and B2B (Berthon et al., 1999), in different geographic regions (Adam et al, 2002; Dutta and Segev 1999).<br />

Although the web has become an integrant in all marketing activities done by the companies, it is obvious<br />

that the offline strategies de<strong>si</strong>gned by companies are not always reflected in the online world, being that this<br />

environment has unique characteristics who ask for special theoretical and practical con<strong>si</strong>derations. The way in<br />

which the organizations present themselves on the internet and manage their activities u<strong>si</strong>ng online marketing tools,<br />

vary depending on the strategy and the global objectives of the company.<br />

As a consequence of the fact that the number of web<strong>si</strong>te vi<strong>si</strong>tors have rapidly increased, the competition<br />

among the organizations has inten<strong>si</strong>fied. The companies are confronted with difficulties in differentiating themselves<br />

from competition and gaining new clients. Therefore, companies rethink and rede<strong>si</strong>gn new methods and means to<br />

increase sales and profits. Relationship marketing and the accent on customer relationship management is not a new<br />

phenomenon. This perspective has been discussed in the marketing literature in the past decades. The concept of<br />

relationship marketing was introduced in the services marketing by Leonard Berry in 1983. On the services market<br />

and B2B, where there is a limited number of clients and / or where the interactions with the clients constantly appear,<br />

it is ea<strong>si</strong>er to preserve relationships. When a company is presented on more markets, the relation is more difficult to<br />

be obtained, but it can be profitable and is definitely pos<strong>si</strong>ble with the use of digital tools.<br />

So the relationships with the clients become determined by the success of the bu<strong>si</strong>ness <strong>si</strong>nce loyal clients<br />

tend to become less sen<strong>si</strong>tive to price changes and more attentive to the relationship developed with the companies.<br />

Reichheld (1996) highlighted that profits can grow as a result of customer retention. That is why, companies that do<br />

not focus on managing customer relations, risk to lose a huge number of clients from the internet, in the favor of their<br />

competitors.<br />

The online marketing tools, for instance the email, web<strong>si</strong>te, social networks, blogs etc., and generally the<br />

internet, are effective, efficient and interactive means to obtain useful information about the potential clients. For<br />

organizations, no matter the methods used for collecting information, they represent knowledge about the customers’<br />

227


ehavior. As a consequence, companies can offer personalized products to respond to the individual needs of their<br />

clients.<br />

Galbreath (2002) illustrates the fact that processed information is used to create a better user experience, for<br />

instance personalization, which can lead to increased trust and loyalty towards company and its products.<br />

It is very important to understand the needs and wants of each person, as well as to know and respect his<br />

preferences. Dolan (2001) noted that clients’ preferences represent the heart of marketing. Generally, when analyzing<br />

customer’s behavior, the most important aspect studied is the way the consumers make buying deci<strong>si</strong>ons (eg. the<br />

process by which the get to choose that specific product / service, not another one).<br />

Such, companies need to explore any source they have at hand for obtaining information about clients,<br />

which will give them the opportunity to maximize sales and profit. Apparently, the internet is an efficient place to<br />

collect information (Boyle 2001; Hoffman, Novak 1996). With the instruments used, the internet becomes a meeting<br />

place between companies and clients, in the virtual space, and which collects information about them. Arnott et al.<br />

(2002) suggests that the interactivity offered by online instruments increases the capacity of the companies to<br />

understand customers’ behavior and helps them to offer them the services they want and need. Therefore, u<strong>si</strong>ng<br />

online marketing tools has a po<strong>si</strong>tive impact in understanding customers’ behavior.<br />

There should be taken into con<strong>si</strong>deration that digital instruments offer the opportunity to personalize both<br />

the messages sent to potential clients, but also the products and / or services delivered. Gummesson (1996) noted the<br />

importance of u<strong>si</strong>ng online marketing tools in building and managing bu<strong>si</strong>ness relations. An efficient usage of these<br />

relationship marketing tools assumes a step forward from attracting new clients to developing, and preserving<br />

present relations – increa<strong>si</strong>ng consumers’ loyalty.<br />

3. Online marketing tools used in customer relationship management<br />

Online marketing is done by those individuals or organizations which exchange ideas and offers by u<strong>si</strong>ng<br />

computers, online networks and interactive media, in order to reach their marketing objectives. (Vegheş, Pantea,<br />

2008).<br />

The most important online marketing tools that can be used by companies for attracting, maintaining and<br />

developing profitable long term relationships with their clients are: web<strong>si</strong>tes (where there are included also those<br />

tools used for attracting the customers to the company’s web<strong>si</strong>te: online ads, sponsored links, advergaming etc.),<br />

email marketing campaigns, newsletters, blogs, RSS feed, forums, online discus<strong>si</strong>on groups and instant messaging.<br />

Next, there are presented each of the tools mentioned above and the way they can be used for achieving the<br />

marketing purpose settled – relating with clients.<br />

is<br />

3.1 Web<strong>si</strong>te<br />

A in its essence a marketing tool which only costs its owner once, and it stays in people’s<br />

attention for an unlimited period of time. Its objective is to support the promotional activities, being <strong>si</strong>milar to a<br />

billboard where potential vi<strong>si</strong>tors can find details about the company, its products/services, contact details etc. This<br />

type of information dissemination saves time for the company, but also for the clients, offering a complete and free<br />

instant access to the company and its products.<br />

Nowadays, most consumers have come to con<strong>si</strong>der a successful company, a company that owns a web<strong>si</strong>te.<br />

The lack of a web<strong>si</strong>te can make the youngsters categorize the company as an unprofes<strong>si</strong>onal and inexperienced one.<br />

If the web<strong>si</strong>te is de<strong>si</strong>gned so that it reflects the image the company owner wants, it will attract new clients and it will<br />

help maintaining the old ones. In addition, if a customer heard about a company and wants to learn more about it and<br />

does not find a web<strong>si</strong>te, it is very probable to get to a competitor’s web<strong>si</strong>te.<br />

A web<strong>si</strong>te offers the pos<strong>si</strong>bility of making bu<strong>si</strong>ness 24 hours a day, 7 days a week because the information<br />

is available and permanently acces<strong>si</strong>ble. Through the web<strong>si</strong>te, companies can keep in touch with its clients, inform<br />

them about new promotions, new products / services, special events that the company involves in.<br />

Online marketing campaigns offer not only the opportunity of precisely selecting the communication target,<br />

but it does also save time and money. Their objective is to increase traffic to the web<strong>si</strong>te, which leads to increase in<br />

sales and company’s profits.<br />

Next, there will be presented the most appreciated online marketing tools used in order to attract potential<br />

clients to company’s web<strong>si</strong>te:<br />

¡¤��£�¤<br />

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The email represents the result of the natural evolution of the mailing. Email marketing is used in order to<br />

inform potential consumers and current clients by the use of the internet. The email or the electronic mail is one of<br />

228


the most efficient tools from the direct marketing’s arsenal on the internet, from the investment’s profitability point<br />

of view. The results regarded by an email marketing campaign is achieving sales from 5 to 15% of the cases, as<br />

compared with 0,5 to 2% in the case of the banners.<br />

There are two forms of email communications: ��¤����§�¤¢: due to the presence on the companies’ web<strong>si</strong>tes of a<br />

contact page, the organizations offer their potential and / or current clients the opportunity to get in touch with them.<br />

The client sends an email where he explains the problems or complaints that he has concerning the product he has<br />

bought, or asks for details regarding a certain product. The company will answer also by email in the shortest time.<br />

The email is the cheapest web solution of the customer relationship management strategy (eCRM). Its main<br />

disadvantage is that it does not offer the opportunity to communicate with the client in real time.<br />

An important aspect is related to the companies’ capacity to manage their clients’ replies to emails. It is<br />

imposed that when receiving the message, an email of confirmation to be sent immediately, and the clients’<br />

requirements to be redirected to the respon<strong>si</strong>ble departments in the organization.<br />

:<br />

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the email is a valuable tool for sending short messages that<br />

call for action on behalf of the recipient. The companies usually develop email marketing campaign with the purpose<br />

of maintaining current customers, build buyer’s loyalty, improve the relationship between the client and the seller,<br />

announce or remind the clients about different offers or special events they can attend. In order for such a campaign<br />

to be efficient, the messages should be addressed to a target, so that the rate of response is high. Usually there are<br />

inserted links to a “landing page” (a web page where it is driven the person who click on the link inserted in the<br />

email, which offers additional information concerning the products presented in the message). The email is the most<br />

spread internet application, which can be used strategically in direct marketing reasoning and in the bilateral<br />

communication with the target.<br />

The main advantages of email communication are:<br />

- the informational content and the relationship sender - recipient – the beneficiary can receive complex<br />

information (images, audio, video files or documents) rapidly and conveniently. He can read them whenever he<br />

wants, without incurring problems such as when u<strong>si</strong>ng phone communication, where even though there is fast<br />

communication, there can be the case when the interlocutor can not talk at the moment of calling or does not<br />

understand well the message due to the circumstances he finds himself in. It can also be attached a short presentation<br />

movie where the product is presented and its features or there can be added representative pictures about the object<br />

of the direct email campaign;<br />

- in most cases, the feedback is more con<strong>si</strong>stent than phone calls or mailing, because the interlocutor can<br />

reply whenever he wants, however he wants and whatever he wants;<br />

- probably the costs are the most important advantages to be taken into con<strong>si</strong>deration, both by the<br />

organization and the beneficiary of the communication. They are lower then any other existing communication mean.<br />

That is why the beneficiary of the communication will have the reasoning to answer, <strong>si</strong>nce in most of the cases, he<br />

does not incur any additional costs;<br />

- segmentation and targeting – both strategic components receive a special <strong>si</strong>gnificance when u<strong>si</strong>ng the<br />

email. Thus, the campaigns can be ea<strong>si</strong>ly customized according to the consumers’ particularities;<br />

- the results of an email marketing campaign can be ea<strong>si</strong>ly measured with by u<strong>si</strong>ng special software, which<br />

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generate reports based on the number of emails opened by the recipients. When the company inserts links to the<br />

landing page, the soft reports how many times those links were accessed. The main advantages of including links in<br />

the sent message are, on one hand the increase of traffic on the web<strong>si</strong>te, as well as the registered persons.<br />

The electronic message should be developed starting from the current po<strong>si</strong>tioning of the organization<br />

(including its products / services / brands) and to materialize intro an attractive offer for potential consumers<br />

(Vegheş, 2003).<br />

The email is a valuable marketing tool for conveying short, <strong>si</strong>mple messages that call for action on behalf of<br />

the recipient. Usually companies develop email marketing campaigns for attracting new customers, persuading the<br />

existing customers to buy again, encourage customer loyalty, announce or remind about special offers or events etc.<br />

For an email marketing campaign to be efficient, it is wanted a greater number of responses from those in the target.<br />

��������¨£�¤©��¤¢�£�£��<br />

An online ad is somewhat <strong>si</strong>milar to a traditional advertisement we would see in a printed publication such<br />

as a newspaper or magazine, but it has the added ability to bring a potential customer directly to the advertiser's<br />

web<strong>si</strong>te (Boyle, 2001). An online ad also differs from a print ad in its dynamic capability. It stays in one place on a<br />

page, like a magazine ad, but it can present multiple images, include animation and change appearance in a number<br />

of other ways; moreover, depending on the target, companies can choose which online ads to be seen by those<br />

229


targeted (eg. only persons from Bihor county).<br />

The technology used for delivering the online ads is called AdServer. According to its performances there<br />

can be obtained precious information regarding the number of page views, the click rate or there can be de<strong>si</strong>gned<br />

campaigns based on geographical criteria or the frequency page views / user.<br />

The online ads can be clas<strong>si</strong>fied according to: ���¤�¤�£��– there are static, dynamic (animated) and interactive ads; ���¤�£�¤��£���IAB (Interactive Adverti<strong>si</strong>ng Bureau) the authority in this field of activity, has defined<br />

some standard formats called (http://www.iab.net/standards/adunits.asp) and the main<br />

categories are: banners and buttons; skyscrapers; rectangles and pop-ups: ��©��¤¢©��: these are rectangular advertisements which generally appear horizontally at the top of<br />

the web page. Some are static while others use graphics, video and audio to capture the vi<strong>si</strong>tors’ attention. While this<br />

style of ad is popular, many web users are so familiar with them that they are beginning to ignore them. As a result,<br />

advertisers have started creating variations on the banner ads, in which some will automatically fill your web page<br />

when you first open it and then shrink back to normal <strong>si</strong>ze. These types are banner ads are proving more successful<br />

with higher click-through rates than those that remain one <strong>si</strong>ze. Still, banner ads account for more 54% of online<br />

adverti<strong>si</strong>ng revenues; ��§����©�: A graphical adverti<strong>si</strong>ng unit, smaller than a banner ad and square or rectangular in<br />

shape. Whereas banners are often placed at the top or bottom of a page, buttons are often placed towards the middle<br />

of a page on the left<br />

£��¤¢©��£�¤�©¢£¤�£��§�£��<br />

or right <strong>si</strong>des; ��¢©�¤¢©���: these are <strong>si</strong>milar to banner ads except that they are po<strong>si</strong>tioned<br />

vertically down the <strong>si</strong>de of the web page which allows them to be bigger - often be 2 - 3 times larger than a banner<br />

ad. Sidebar ads are con<strong>si</strong>dered more effective than banner ads because they are bigger, and the ad does not disappear<br />

so quickly when the user scrolls down the web page. As a result, more people will click on a <strong>si</strong>debar ad which means<br />

advertisers will pay more for <strong>si</strong>debar ads than banner ads; �����§�©��: these advertisements appear in their own, small browser window. Many web users<br />

con<strong>si</strong>der these types of adverti<strong>si</strong>ng extremely irritating because the ad obscures the web page they are trying to read,<br />

forcing them to either close or move the window out of the way. However, more users click on pop-up ads than<br />

banner ads, but many access them by mistake or with the de<strong>si</strong>re of clo<strong>si</strong>ng it as soon as pos<strong>si</strong>ble. ��£�¤�©¢©����£<br />

£��¤¢��£�£©¨©��. Other formats include:<br />

Online ads are recommended to be used mostly in the campaigns de<strong>si</strong>gned to increase awareness due<br />

to the low rates of response (about 1% clicks) the success being influenced by factors such as: the creative message<br />

used; the period and the duration of the campaign; the formats of the online ads used; the location of the ads in the<br />

web<strong>si</strong>tes; the rate of loading of the web<strong>si</strong>te with other campaigns.<br />

The main reasons for not u<strong>si</strong>ng online ads are: the phenomenon of (the spaces from a<br />

web<strong>si</strong>te where the banners are placed become invi<strong>si</strong>ble, so the user ignores them), the pos<strong>si</strong>bility of being blocked by<br />

AdBlocker (software that blocks the appearance in the browser of the flash format in which the ads are de<strong>si</strong>gned). £��£�£�¨¤�©��¤¢� ©���§�£�©��©���¢ ©����£�£ ¤��¤��£�¨¤©����¨�©�£��©����©�¤�¤¤¨©����¤¢¨©<br />

�������¤©¢�����£�¤���£�£�©�£�������<br />

Daily, there are millions of people who use search engines in order to find information. The majority of<br />

them do not go further than the first page of results, and most of them do not go further than the third page of results<br />

retrieved by the search engine.<br />

Search engine optimization is the process of improving the volume and the quality of traffic towards a<br />

webpage, from search engines. It has a more technical nature, combining programming elements with persua<strong>si</strong>on,<br />

selling and pas<strong>si</strong>on to solve puzzles in a written form capable to maintain the wanted level of turnover and in the<br />

same time being in the top of the retrieved results. It is not just a technical process, nor does it belong to the<br />

copyright or links or registration in the search engines, but it is a complex combination of more than one hundred<br />

variables in a web<strong>si</strong>te’s compo<strong>si</strong>tion. Its obtaining is rather difficult without the methodology and the required tools.<br />

In order to succeed in u<strong>si</strong>ng search engines as online marketing tools, the point of interest should not be<br />

placed on how these search engines work, but rather on the mentality of the one who is searching – the potential<br />

buyer. Marketers and web<strong>si</strong>te administrators should find key words, then to correlate them with the content of the<br />

pages, then to make sure that the page where the vi<strong>si</strong>tors are redirected is appropriate, and of course, to make sure<br />

that the vi<strong>si</strong>tors are buying a product or do the de<strong>si</strong>red action. It is nice to see that the web<strong>si</strong>te has increased traffic, it<br />

is more wanted to attract clients, but of course it is ideal to succeed in combining those two (what keyword phrases<br />

result in terms of most traffic).<br />

Some optimization processed of search engines implies the optimization of the source of the web<strong>si</strong>te, the<br />

presentation and structure, without making notable changes for the users, for instance the implementation of a<br />

230


hierarchical structure of the web<strong>si</strong>te, including a unique content that can be ea<strong>si</strong>ly indexed and extracted by search<br />

engines when retrieved by users.<br />

Search engine optimization is a last generation weapon that the marketers can use, which incurs low costs<br />

and high results.<br />

Marketers bet on key words expected to be more frequently used by the target when searching for those<br />

products and services that they want. For instance, if the product wanted to be sold is represented by red roses, of<br />

course the key words used should be “red roses”, and hoping that the potential client would type these words; he will<br />

see the company’s link and will get to its web<strong>si</strong>te. �����������¢¤�¨£�£�<br />

This type of adverti<strong>si</strong>ng is called sponsored link or contextual adverti<strong>si</strong>ng and it usually appears in the right<br />

or sometimes above the results retrieved by the search engines. The organization only pays when the user accesses<br />

the sponsored link.<br />

Many of the companies present on the internet are u<strong>si</strong>ng games for attracting clients, expo<strong>si</strong>ng them<br />

messages about the company’s brand and in the same time collecting data about these potential clients, registering<br />

them in a database. This strategy that involves the combination of adverti<strong>si</strong>ng and marketing elements, in an online<br />

game, is known as advergaming.<br />

Companies are spending from thousands of euro (for a two-dimen<strong>si</strong>onal Java-base game) to hundreds of<br />

thousands of euro (for a 3-D game), because it is con<strong>si</strong>dered that these games will bring gains in what po<strong>si</strong>tioning is<br />

concerned. ���������¤¢�©�£��<br />

All online marketing tools presented above have as main objective to direct the vi<strong>si</strong>tor to the company’s<br />

web<strong>si</strong>te and to determine him to become the client of that company. Next, there are presented those online<br />

instruments that companies can use in order to maintain and develop long term relationships with their clients:<br />

3.2 E-newsletter<br />

The newsletter is a periodical message sent online to the company’s database of subscribers who have<br />

previously agreed to receive it. It usually contains one or more of the following tools: an article / interview /<br />

editorial, case study, news, special offers / promotions, new projects / up-coming events, contests, polls or other<br />

resources.<br />

The difference between the email marketing and newsletter is that the email marketing calls for immediate<br />

action from the recipient while the newsletters are meant to develop a long-term relationship between the sender and<br />

recipient. Newsletters are intended to offer the readers added value; they are more personal and informative.<br />

When planning the online marketing strategy, these instruments should not be treated separately. For<br />

instance, the newsletters sent by email can be promoted on the web<strong>si</strong>te and vice-versa. Combining different<br />

instruments offered by the internet in a <strong>si</strong>ngle strategy can improve the rate of its success.<br />

Before setting up a newsletter campaign intended to attract or increase loyalty of customers there should be<br />

clarified the following aspects: (potential and company’s existing clients);<br />

(relevant content, information on how the products or services can be used, the field of activity);<br />

(it should be correlated with the information sent and the<br />

recipients’ expectations); (eg. the page<br />

where they can find out the results of the case study presented in the message); ��¤��¡¤��£�¤�����¤�©��©£��(brand (the emails can be in text format – smaller dimen<strong>si</strong>ons – or HTML, which offer a plus in de<strong>si</strong>gn and<br />

paging); by potential clients, increase customer loyalty or sales;<br />

secondary objectives such as increase the number of subscribers, the rate of opening the message, click-rate on the ��¤�©��©£�� ��¤�¤����¨�� ��¤¨©��£���©�¤¡�¤¢¤��¤����§�¤¢����¤�£¢¤��¤����£����¢¤£���¢�©�£�� ���¤��£����¤�¤¡�¨¤��¤¢ �¤�¤¢�£�¤��¤�¢¤¢§¤�� �¤¡�¨¤��¤¢ ��¤���£�����¤ �¤�£�£����¤�©¢�¤�<br />

links).<br />

recognition<br />

The technological solution used in de<strong>si</strong>gning the newsletters should allow personalized communication, as<br />

well as a database that registers other information be<strong>si</strong>des the email address of the person.<br />

3.3 Online community<br />

People tend to believe that each company has only one goal, the gain and this is what they see behind any<br />

promotional or informational message. This is the reason why companies should continuously search for new<br />

resources of gaining the trust and legitimacy of the consumers.<br />

§�¤���¢£��¨¤�¤��£��<br />

231


Customers buy from people they know and they trust. Clients trust the brand firstly because they trust the<br />

managers of the company, its specialists and / or its employees. That is why the companies should treat very<br />

carefully the public image of its employees. An online community has as main objective to get into contact persons<br />

with common concerns.<br />

A blog (web log) is a user-generated web<strong>si</strong>te where entries are displayed in a reverse chronological order.<br />

Even though sometimes the term is explained as “online journal”, the blog does not necessarily imply a low quality<br />

of content and not even an informal or semi-formal tone. In return, when it is used for personal branding of the<br />

management of the company or of its employees, it is a very good instrument to highlight their personality.<br />

People can communicate on the blog personal experiences, opinions about important events, links or images<br />

with things that kept their attention. In addition, the blog permits the owner to receive feedback from the readers; to<br />

be quoted on other blogs etc. In the last years, more and more managers and experts have de<strong>si</strong>gned blogs and more<br />

and more companies use this method to communicate with theirs stakeholders.<br />

Micro-blogging is a Web 2.0 tool, which allows sending short messages or links to those interested, and the<br />

best example is Twitter.com, which is <strong>si</strong>milar to a chat room, where companies can send short messages to potential<br />

clients, or can connect with them, by u<strong>si</strong>ng this service. This instrument allows companies to see what the public<br />

states about the organization and to offer additional information to the clients, to solve different problems or clarify<br />

problems.<br />

RSS feeds (Really Simple Syndication), also called web feeds, are a mean for sending content, which, if<br />

handled adequately it can create online traffic due to the high rate of refresh of information. News web<strong>si</strong>tes, online<br />

personal blogs and companies can include RSS content such as: news about the company or product, vacancies,<br />

information regarding new posts on the <strong>si</strong>te, etc.<br />

�������¨��¡����¤¤�<br />

Social networks are dynamic systems which nurture relationships between people through the content they<br />

create and share. Their rate of usage has increased, not only in Romania, but also world-wide. As a consequence, this<br />

is involuntarily forcing advertisers and marketers to rapidly evolve customer relationship through social networks.<br />

Both blogs and social networks have developed due to the individual needs to tell their story and share their<br />

feelings and opinions. These web<strong>si</strong>tes offer the opportunity to become acquaintances and preserve friendships in the<br />

virtual environment. There has come to more than 150 web<strong>si</strong>tes of this kind, most important being: facebook.com,<br />

myspace.com, flixter.com, LinkedIn, hi5.com, tagged.com, etc. but also classmates.com, myyearbook.com,<br />

blackplanet, a<strong>si</strong>antown.com etc., each having its specific audience.<br />

Brian Solis points out the fact that social networks such as facebook, myspace, twitter, yelp and other online<br />

communities should transform online marketing into an opportunity to engage and interact with customers. Social<br />

networks have become an obses<strong>si</strong>on for branding, adverti<strong>si</strong>ng, marketing, and communications between experts and<br />

profes<strong>si</strong>onals worldwide. Many bu<strong>si</strong>nesses are building social channels to broadcast messages in a one to many, topdown<br />

practice that not only prevents relationship building, but impedes any hope of cultivating communities and<br />

empowering customer relationship (Solis, 2009).<br />

Moreover, John Burbank, the CEO of the Nielsen Company is convinced that social networking has become<br />

a fundamental part of the world and "will continue to alter not just the global online landscape, but the consumer<br />

experience at large." (Burbank, 2009). The organization he represents estimates that on a global ba<strong>si</strong>s, at every 11<br />

minutes, one minute can be attributed to social networks, blogging web<strong>si</strong>tes, or other types of online community<br />

activities.<br />

Marketers from organizations should learn how to use this instrument, firstly in order to create a corporate<br />

profile and then to interact with the other members of the network, to establish relationships.<br />

���������£©¨�¤�¡�¢£�<br />

��������¢§��¡��¨£�¤�£��§��£���¢�§��<br />

One of the best ways to generate traffic online towards the company’s web<strong>si</strong>te or personal blog is to<br />

participate in the discus<strong>si</strong>ons within online communities. These communities can be discus<strong>si</strong>on groups, some of them<br />

by email (eg. Yahoo groups) or forums, made available by the company on its web<strong>si</strong>te. Most of the discus<strong>si</strong>ons and<br />

debates are related to topics such as important problems of different industries, which call for the participant’s<br />

reaction. This is the reason why online discus<strong>si</strong>ons are excellent opportunities to help and offer added value to a<br />

target (potential clients, partners, journalists, etc.). Because the members of these groups are always interested to<br />

know their interlocutors and it is de<strong>si</strong>red to know the person who comments on forums. This is the reason for<br />

including in the messages posted a link to own web<strong>si</strong>te or blog.<br />

232


A discus<strong>si</strong>on group or a forum allows the participants to debate on subjects they are directly interested in. It<br />

is assumed there are more than 10 million people actively involved in online discus<strong>si</strong>ons and that there are more than<br />

15.000 different topics they talk about. The purpose for u<strong>si</strong>ng these tools is to attract new customers, communicate<br />

with existing ones, market research, improve brand awareness.<br />

For attracting potential clients to a forum or a discus<strong>si</strong>on group it is necessary firstly to identify a group that<br />

corresponds to that product’s or service’s target. The messages sent should be supervised in order to familiarize with<br />

the different topics and to the rules imposed. In the next stage, there are sent messages by the company, short ones<br />

and they should begin with a description of a way it can help the members of the group. It is important to monitor<br />

these forum and online groups in order to prevent the dissemination of false information about the company.<br />

3.4. Instant messaging<br />

The usage of the interactive dialog window (chat) as a direct communication instrument has as a purpose<br />

getting in touch with customers, for answering questions related to the products bought, instructions for u<strong>si</strong>ng the<br />

products, but also for answering potential customers to different concerns regarding the products or services offered.<br />

The great advantage offered by this tool is the facility of real-time communication to a representative of the<br />

company.<br />

This is an application that eases direct communication between clients and customers, as a response to their<br />

de<strong>si</strong>res to introduce the human element in ecommerce. By offering the opportunity to the consumers to ask for details<br />

about the product bought, by directly answering to their questions, companies generate an increase in the level of<br />

satisfaction of the users of this application.<br />

Due to online bu<strong>si</strong>nesses’ de<strong>si</strong>re to be closer to their clients, u<strong>si</strong>ng instant messaging is more than welcome.<br />

Most of the ecommerce companies have introduced in their digital shop the facility to connect directly to one of the<br />

company’s consultants, by applications such as chat rooms or by u<strong>si</strong>ng the well-know Yahoo Messenger to<br />

communicate with the clients.<br />

4. Conclu<strong>si</strong>ons<br />

For one thing, the internet is used because people need to be informed – so companies should deliver<br />

accurate information to those interested – and on the other <strong>si</strong>de, due to people’s need to communicate. This<br />

interaction need should be explored by the company by u<strong>si</strong>ng the online marketing tools they have at their hand, for<br />

settling and consolidating long term relationships.<br />

More and more people are u<strong>si</strong>ng the internet for buying products and services. However, it is not at all<br />

recommended to use the web<strong>si</strong>te as a raw selling mean, just like a catalogue or a brochure. If the online marketing<br />

strategy con<strong>si</strong>sts only of expo<strong>si</strong>ng and selling products, the competition will be given only at the level of prices.<br />

Internet users can effortless search and compare prices in order to find the cheapest products available.<br />

The success of the strategy depends on the ability to correlate own purposes and interests to that of the<br />

public through valuable information and interaction, and technically by u<strong>si</strong>ng those online communication tools<br />

de<strong>si</strong>red by (potential) clients.<br />

The paper presents theoretical aspects concerning the main online marketing tools companies have at their<br />

hand for relating to their clients. This paper represents only the theoretical ba<strong>si</strong>s and it will be followed by an<br />

exploratory research where there are going to be analyzed the perceptions, attitudes and preferences of the internet<br />

users regarding how the companies employ these digital instruments for developing relationships.<br />

To sum up, the internet should not only be a place where the company presents itself and its products, but a<br />

means of changing occa<strong>si</strong>onal vi<strong>si</strong>tors into potential clients, and moreover to transform them into active customers.<br />

U<strong>si</strong>ng of the online marketing tools is imperious in managing customer relations because it helps the companies to<br />

better understand their clients, to deliver personalized services and to keep their clients.<br />

This article is a result of the project “Doctoral Program and PhD Students in the education research and<br />

innovation triangle”. This project is co funded by European Social Fund through The Sectorial Operational<br />

Programme for Human Resources Development 2007-2013, coordinated by The Bucharest Academy of Economic<br />

Studies.<br />

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233


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