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a social influence analysis of perceived organizational support

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find <strong>support</strong> for this hypotheses. Rather, she found that similarity or dissimilarity in perceptions<br />

resulted from the specific psychological contract term evaluated, regardless <strong>of</strong> whether or not<br />

that term was competitive or not. Eisenberger et al. (1986) proposed that <strong>organizational</strong> actions<br />

that are non-reciprocated towards individual employees may be more strongly associated with<br />

POS than <strong>support</strong> provided to all employees in the organization. He explained that this could<br />

occur because individual <strong>support</strong>, such as promotions or pay raises etc., may be a stronger signal<br />

to an individual that their contributions are valued and that they are cared for by the organization.<br />

At the same time, not receiving such individual rewards may lead to lower levels <strong>of</strong> <strong>support</strong>.<br />

When friends compete over such rewards, and one wins and one loses, it seems logical that their<br />

perceptions <strong>of</strong> <strong>support</strong> would become dissimilar. On the other hand, friends may associate (and<br />

thereby have POS that is more similar) when the organization provides beneficial treatment for<br />

all employees in the organization, or when the organization provides favorable treatment to an<br />

employees’ friends.<br />

A third possible explanation for the absence <strong>of</strong> findings for hypotheses regarding strong<br />

friendship ties is that the measure <strong>of</strong> friendship ties was inadequate. This is discussed further in<br />

the limitations section <strong>of</strong> this chapter.<br />

As was expected, employees generally did not have similar perceptions <strong>of</strong> <strong>organizational</strong><br />

<strong>support</strong> to those <strong>of</strong> employees with whom they maintained weak ties, with the exception <strong>of</strong> weak<br />

role model ties. Weak role model ties – role models whom employees interacted with<br />

infrequently and did not consider friends or advice-providers, were significantly related to<br />

similarity in POS among employees. A possible explanation for this finding is that the behaviors<br />

<strong>of</strong> these role models were observed by other employees who admired them. Based on watching<br />

the way role models behaved, employees could have inferred their perceptions, consistent with<br />

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