Angela FALL Bernard FIERENS Fabien FRESNEL - Ecole Hôtelière ...

Angela FALL
Professor of English
Honours degree in English and Education from Sussex University.
Responsible for the communication sector at EHL (responsable
secteur académique: RSA), where responsibilities include the
language department, computer studies and communication
teaching. Teaching functions: initiating, creating and teaching a
course of academic writing and business English for native
speakers, curriculum development and review of assessment
methods. Previous experience: preparation of students for all
Cambridge exams, the Swiss „maturité fédérale‟ (baccalauréat) and
the British-Swiss Chamber of Commerce.
Bernard FIERENS
Visiting Lecturer of Investment Strategy
Degree in Translation English-Spanish (Institute Libre Marie-Haps,
Brussels, Belgium).
Started his banking career in Antwerp, Belgium in 1980 as Branch
Manager and has worked for Genérale de Banque Brussels (BNP-
Paribas) in Portfolio Management and Private Banking
departments. In 1994 started his own Portfolio Management
company. Arrived in Switzerland in 1996 to head the Portfolio
Management department for Banque Internationale, Luxembourg
later became manager of their Geneva branch. Since 2000 is
working for Banque Privée Edmond de Rothschild, Lausanne.
Fabien FRESNEL
Professor of Managerial Accounting
PhD expected 2012 and Ms in Management Science 2010 from
Sorbonne, France. Cornell Master graduate June 2007.
Former technical adviser for 2 years for the Ministry of Tourism in
French Polynesia; as COO for 4 years he managed and developed a
high-end bakery and bistro chain in California, USA, with 26
locations, 400 employees and over $40 M in revenue. In 1999
opened Ammon College for Hospitality and Tourism Education in
Amman, Jordan. Started his career in 2* Michelin restaurant
operations and escalating the ladder all the way-up.

Ines GHORBAL
Professor of Strategy
B.S. Finance (IPESUP Group, Paris), Master in Hospitality
Administration (EHL, Switzerland), PhD (Virginia Polytechnic,
USA.)
Previous experience in a tour operator (GTT), Management
Trainee program in a five-star hotel, Marketing Executive for a
railway catering firm (Sair Group), and Instructor at Virginia
Polytechnic University, USA. Research interest: Strategic
management and Organization theory: International hotel
chains organizational effectiveness with emphasis on the
alignment between strategic management and organization
structure. Teaching interests: Service Management, Corporate
Finance, Business Policy and Strategic Management. Dr Ghorbal
won the 2009 Outstanding Doctoral Research award in the
hospitality management category 15 th Annual Graduate
Research Conference in Hospitality and Tourism.
Demian HODARI
Professor of Strategic Management
Master graduate Cornell School of Hotel Administration and
currently completing a PhD in the area of strategy as practice.
Created and managed a hospitality management-consulting firm in
Buenos Aires specializing in assisting U.S. and European
companies to enter the Argentine market, as well as in assisting
Argentine hotels with their operations and management
challenges. Taught classes and lectured at other universities
including IMD (Lausanne) and Lincoln University (Buenos).
Ray F. IUNIUS
Professor of Strategic Operations and Project Management
PhD, MBA/HEC, MSc, BSc in Technical Science.
Deputy to the General Director of EHL and Director of EHLITE
(Ecole hôtelière de Lausanne Institute of Technology and
Entrepreneurship). Director of EHLITE, a magazine of creativity
and innovation, edited by EHL. Previous experience as a
consultant in many sectors of service industry for governmental
and non-governmental institutions. Publications include:
Contribution in articles to various journals specialized in industrial
engineering and service operations management, e.g. in "Human
Resource Management in the Global Hospitality Industry" (ed. S.
Hoffman, C. Johnson, M. Lefever, American Hotel and Motel
Association, August 2000).

Robert E. KASTNER
Visiting Professor of Managerial & Financial Accounting
BSc and Master of BA specializing in finance from Cornell
University.
His areas of concentration include accounting, hotel financial
management, investments, and personal computing. Widely
known as a lecturer and producer of management development
programs for the hospitality industry. Long-time associate and
lecturer with numerous top hotel chains and involved in the
development of client programs and numerous software programs
for financial management and hotel development world-wide.
Kevin KEARNEY
Visiting Lecturer of Hotel Development
Bs „with distinction‟ from School of Hotel Administration, Cornell
University, U.S.A.
Joined Marriott Corporation in 1986 as Manager, Hotel
Development Planning, followed by increasing responsibility in
Marriott‟s Feasibility Department until 1992. During his 23-year
Marriott career was responsible for their lodging development
efforts in Europe, the Middle East, Africa, Latin America and the
Caribbean. Since retirement from Marriott International as
Executive Vice President, he is now a private consultant to the
lodging industry and a frequent guest lecturer at leading hotel
schools.
Ines KLEMM Dipl.-Ing. Architect
Professor of Concepts & Design
PhD in Architecture: Architecture & Hospitality Consulting
at University of Edinburgh. Diploma in Architecture & Design
from State Academy of Fine Arts Stuttgart. Since 2007 is cofounder
& CEO of imaaϊ AG Zurich managing interior design &
consulting, colour concepts, floor plan design, residential &
contract, hospitality concepts.
Ms Klemm is presently teaching at Institut Paul Bocuse
in Lyon „Concepts & Design for Master’s Degree in Hotel &
Foodservice Management‟.
Philippe LIGRON
Lecture of History of Gastronomy & Culinary Technologies
Brevet de maîtrise français, Brevet fédéral Suisse, Diplome Fédéral
d'Aptitudes Pédagogiques DFAP. Responsible for “La Passerelle”,
EHL‟s à la carte restaurant operated by students and also
responsible for the logistics of the EHLSmile association. An expert
for federal examinations in cooking and an animator of a weekly
chronicle for "Couleur 3" a local radio station about the History of
Gastronomy. He also gives speeches on the History of Gastronomy
during different conferences in Switzerland. He represents the 3rd
generation of chefs in his family.

Macy W. MARVEL
Professor of Economics and Tourism Environment
MBA (Toronto, Canada); MA (London School of Economics, UK).
Previous experience as investment strategist and financial analyst
for two private banks in Geneva. Finance trainer at Digital
Equipment Corporation, auditor at the Geneva offices of
PriceWaterhouseCoopers, and as securities analyst at The Value
Line Survey in New York. Presenter and moderator at hospitality
conferences (e.g. Hotel Investment Conference, Berlin).
Publications include: several articles for professional hospitality
journals, and tourism market consulting reports for Travel and
Tourism Intelligence, London, UK
Ian MILLAR
Lecture of Information Technology & Certified Hospitality
Technology Professional (CHTP)
BA Honours degree in International Hospitality Management
(University of Brighton). Holder of Microsoft Office specialist (MOS)
and comptia a+ certification (computer technician), and has
implemented and project managed various hospitality IT systems
for companies worldwide.
Mr Millar is on the board of directors of HFTP (hospitality &
financial technology professionals) and on the advisory board for
the EHTEC hospitality IT conference. He has published various
articles on hospitality technology and is a guest lecturer at the
Emirates Academy in Dubai.
Hilary MURPHY, BA, pg dip BIT, MPhil, MCIM, PhD
Professor of Strategic Hospitality Technology and E-Marketing
Her PhD focused on the diffusion of information and
communications technology in the SME hospitality sector and
current research projects include: The State of Convergence of
Hospitality Technology, SEO for SME‟s, The Use of Location Based
Systems in Hospitality Organizations and Strategic Technology
Relationships in the Hospitality Sector. Major research interests;
the use of marketing and IT in the hospitality and tourism sectors.
Publications in international journals, delivered key papers at
international conferences for both the academic and business
sectors. Consultant and researcher for Xansa and CISCO.
Michael D. OLSEN
Professor Emeritus Hospitality Strategy at Virginia Polytechnic
Institute and State University, and Visiting Professor for EHL‟s MHA
Programme.
PhD (Virginia Polytechnic Institute and State University, USA);
MBA and BA (Michigan State University, USA).
President of Michael D. Olsen and Associates (MDO) and Chairman
of the Olsen Group Inc., a subsidiary of MDO, a firm providing
strategic visioning leadership to the global hospitality industry. In
over 30 years of industry and academic experience he has
authored, co-authored and edited 8 books and manuals as well as
over 220 articles in both trade and professional journals. Has given

over 220 presentations to academic and industry audiences in over
40 countries. Visiting professor at hospitality schools in over 10
countries. Graduated over 25 PhD students and 30 Master of
Science students.
Charlotte RAMUZ
Visiting Professor of Services Marketing
MA Marketing Communication and Global Project Management,
Lyon, France and MBA Boston University, USA
Specialization in international marketing, corporate
communications, training program development and delivery. Has
designed and delivered marketing programs since 2007.
Development of tactical plans for global campaign launches and a
tracking mechanism for evaluating the plans execution and impact.
Developed and implemented global strategies to reposition extend
and rebrand the company‟s core offering.
Steffen RAUB
Professor of Organizational Behaviour, Change Management and
Applied Sciences
Master degrees (University of Mannheim, Germany and ESSEC,
France), PhD in Management (University of Geneva)
Previous experience as Assistant Professor at HEC Lausanne,
Switzerland and Lecturer at HEC Geneva. Also Assistant Professor
at the School of Management of the Asian Institute of Technology
(AIT), in Bangkok, Thailand. Research interests; organizational
citizenship behavior and empowerment. Publications; has
published four books (including the best-selling "Managing
Knowledge" with G. Probst and K. Romhardt) as well as numerous
articles in refereed journals.
René ROGER
Lecturer in Oenology and Beverage Knowledge Management
International Superior Studies diploma (Université PARIS X,
Nanterre); Master in Wine Business (Office International de la
Vigne et du Vin, (O.I.V), (France)); Food & Beverage Certificates
(Cornell University, USA). Previous experience as sommelier in
some of the best hotels and restaurants in Europe; La Tour
d'Argent, Paris, Gleneagles Hotel, Scotland and the Eden Roc Cap
d'Antibes. Consulting mandates include conferences, workshops
and consulting for hotels and restaurants in wine lists and cellar
investments.
Bruno ROSSIGNOL
Kitchen Instructor
After studying at a Parisian hotel school and achieving his CAP and
BEP degree, he started his career in the hospitality industry in
France. Since in Switzerland he worked in various palace hotels
and restaurants listed in the Guide Michelin. His last experience in
the classical hospitality industry was at the Lausanne Palace in
1999. He then worked as Sous Executive Chef at Ecole hôtelière in
Montreux (SHMS), Switzerland for two years and in 2001 he joined
EHL. At the same time he works for the Swiss Olympic triathlon
team as an executive chef for diet meals.

Allen TOMAN
Professor of Corporate Finance and Real Estate Finance
Graduate degrees in Philosophy and Public Administration and
completing a doctoral degree at Cornell School of Hotel
Administration.
Previous experience in property development, consulting, finance
and ownership with several major companies. He has taught real
estate finance and hotel asset management at both New York
University and Cornell University, U.S.A. His consulting
assignments have included work in Asia, South America, North
America and Europe.
Horatiu TUDORI
Professor of Advanced Revenue Management
BSc degree (University of Brasov, Romania); MBA (University of
Lausanne, Switzerland).
Specialization in services marketing, revenue management, and
applied quantitative methods. Previous experience as consultant
for various organizations (e.g. Union Bank of Switzerland (UBS),
Migros, and International Olympic Committee (IOC)). Teaches on
EHL‟s Executive Summer Programs on customer relationship
management (CRM) and advanced revenue management.
Rémi WALBAUM
Professor of Entrepreneurship
In 1989, Rémi Walbaum founded Axe Communication and in the
following 15 years, he counseled prestigious companies on
interactive communication strategies and co-founded several startups
in the sector of new technologies, especially in e-commerce.
He has launched various innovative projects in multinational
companies such as Novartis, Nestlé and Dupont. A test for
interactive TV realized with the Nestlé Easyshop team triggered his
idea for the creation of www.LeShop.ch and recently developed a
retail business concept (www.fleurdepains.ch). Since 2003, Rémi
Walbaum is General Director of Create Switzerland. He also
teaches at the EPFL and ETHZ where he shares his entrepreneurial
experience and also exercises different consulting mandates in
Switzerland and abroad.