FIGURES AND FACTS - SkyGuide

FIGURES AND
FACTS

Figures and Facts 2011
Civil and military air navigation services
The closest possible collaboration between civil and
military air navigation services is essential if Switzerland’s
airspace is to be safely and efficiently managed. By
providing integrated civil-and-military air navigation
services (as it has done since 2001), skyguide meets both
the Swiss Air Force’s need to remain sufficiently effective
to fulfil its mission of maintaining the country’s airspace
sovereignty and the civil aviation community’s economic
demands. Skyguide’s integrated civil-and-military air
navigation services enhance the flexibility of airspace use,
to the benefit of all its users.
A public service mandate
Skyguide performs its services under a legal mandate
issued by the Swiss Confederation and the Federal Office
of Civil Aviation (FOCA), Switzerland’s national aviation
authority. This mandate requires skyguide to ensure the
safe, fluid and cost-effective management of air traffic
in Swiss airspace and in the adjacent airspace of neighbouring
countries that has been delegated to its control.
Skyguide’s legally-prescribed duties and tasks entail
providing civil and military air navigation services, aeronautical
information and telecommunications services
and the technical services required to install, operate
and maintain the associated air navigation systems
and facilities.
Skyguide is fully committed to its public service mandate.
Switzerland’s air navigation service provider is an
entrepreneurially-minded and customer-focused jointstock
company under Swiss private law which has its
head office in Geneva and maintains further operations
in Alpnach, Bern, Buochs, Dübendorf, Emmen, Grenchen,
Locarno, Lugano, Meiringen, Payerne, St. Gallen-Altenrhein,
Sion and Zurich.
A sustainable approach
As a High Reliability Organisation, skyguide strives to
achieve and maintain a dynamic balance between
safety, capacity, costs and sustainability in the services it
provides. The last of these components – sustainability
– extends to the company’s corporate responsibility in
both social and environmental terms. Military mission
effectiveness – in terms of the Swiss Air Force’s ability
to perform its mandate to maintain the sovereignty of
Swiss airspace – is a further integral part of skyguide’s
overall brief. Skyguide pursues a progressive and social
personnel policy that is based on reciprocal respect and on
an appreciation of the individual and their position in the
company. Skyguide further creates highly specialised jobs
in a demanding technical field, and thereby helps develop
tomorrow’s skills and expertise within the Swiss economy.
Environmental care has also become a major issue
throughout the aviation industry, and skyguide intends
to further intensify its own contribution here.
Our vision
On a daily basis, we provide safe and reliable air navigation
and related services. For our customers and partners, we
embody continuous improvement in an innovative and
entrepreneurial spirit.
Our mission
As a high reliability organisation, we are totally committed
to safety.
Together with our civil and military partners, we
continuously improve our air navigation and related
services.
Within the European aviation network, we are a focussed
innovator and act as creative co-operator. In this role, we
create value-adding solutions in our core competence
areas and help to implement and improve on them.
2 3

Skyguide’s airspace, locations and infrasctructures
Geneva
Cointrin
Civil locations
Military locations
Airspace managed by skyguide
Delegated airspace
Flight Information Region (FIR) Switzerland
Flight zones used primarily by civil traffic with
main airways
Flight zones available for military traffic according to
the Air Force’s needs and reservations
Payerne
Grenchen
Sion
Bern
Belp
Zurich Kloten
Emmen
Alpnach
Meiringen
Dübendorf
Buochs
Locarno
Lugano Agno
St.Gallen
Altenrhein
Mixed flight zones used according to the priorities of civil
or military traffic
Cross Border Area (CBA), military flight zone used in common
with France and Italy
Instrument landing systems (ILS)
VOR/DME beacons
Non-directional beacons and marker systems
Direction finder systemsie
Advanced Surface Movement Guidance and Control Systems
(ASMGCS)
Approach/departure radar systems
Long-range radar systems
4 5

IFR flights
Change
2011 2010 10/11
Total IFR flights 1 192 940 1 156 960 + 3.1%
of which en-route traffic 712 830 706 165 + 0.9%
Movements handled
The table below shows the real sizes of skyguide’s various
centres and operating locations and the corresponding
development of their IFR traffic. A distinction must
be made here between a “movement” and a “flight”.
Generally speaking, one flight will generate multiple flight
movements registered at the various area control centres
along its route, and will also generate two, one or no airport
movements for skyguide, depending on whether its airport
of departure and/or arrival is in the airspace controlled.
Area control centres
Change
2011 2010 10/11
Geneva 656 443 629 040 + 4.4%
Zurich 779 762 762 279 + 2.3%
TOTAL 1 436 205 1 391 319 + 3.2%
IFR landings/departures
Change
2011 2010 10/11
Bern Belp 17 117 13 747 + 24.5%
Buochs 1 803 1 421 + 26.9%
Donaueschingen 1 743 1 497 + 16.4%
Friedrichshafen 18 777 19 013 – 1.2%
Geneva 176 009 164 470 + 7.0%
Grenchen 5 451 5 381 + 1.3%
Les Eplatures 1 777 1 434 + 23.9%
Lugano 10 510 10 454 + 0.5%
Sion 4 886 4 815 + 1.5%
St. Gallen-Altenrhein 10 857 9 693 + 12.0%
Zurich 268 384 256 720 + 4.5%
TOTAL 517 314 488 645 + 5.9%
VFR flights
Change
2011 2010 10/11
Bern Belp 43 462 40 890 + 6.3%
Buochs 10 374 8 458 + 22.7%
Geneva 12 996 14 222 – 8.6%
Grenchen 63 106 61 896 + 2.0%
Les Eplatures 12 680 8 668 + 46.3%
Lugano 14 184 11 180 + 26.9%
Sion 39 042 37 192 + 5.0%
St. Gallen-Altenrhein 19 032 18 072 + 5.3%
Zurich 10 846 11 762 – 7.8%
TOTAL
LANDINGS/DEPARTURES 225 722 212 340 + 6.3%
Military air traffic
2011 saw a substantial year-on-year increase in military
air traffic:
2011 2010 Change
Military aircraft
movements 84 632 79 092 + 7.0%
Tactical air force missions
Skyguide managed 364 live/hot missions and
2 229 tactical missions for the Swiss Air Force in the
course of the year. Total missions were around 5% down
on prior-year levels, while the number of major exercises
handled declined by 18%.
6 7

Punctuality statistics
Skyguide handled 96.9% of its daily flight volumes without delays in 2011.
The average number of flights affected by delays stood at 103 per day, a
25.4 % improvement on 2010.
Average ATFM delay per flight – airport / en-route
(skyguide airspace) Source: OPAL data warehouse - CFMU data
Delay (in minutes)
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Total
En-route
Airport
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
3.93
3.50
0.43
2.91
2.59
0.32
1.37
1.12
0.25
1.40
0.89
0.51
1.35
0.70
0.65
1.35
0.84
0.51
1.42
1.13
0.29
1.64
1.12
0.52
1.10
0.76
0.34
0.74
0.51
0.23
0.80
0.48
0.32
The average ATFM delays per flight experienced in airport and en-route
areas in 2011 amounted to 0.78 minutes, a 3.2% decrease on the previous
year.
When delays become inevitable through regulatory or air traffic flow
management measures, it is important to minimise their impact on the
flights concerned. The average length of the delays experienced in
skyguide’s airspace in 2011 amounted to 14.65 minutes, an 11.8%
decrease on the previous year. In Europe, it amounted to 19.96 minutes,
which corresponds to a decrease of 18%.
0.78
0.21
0.57
Average ATFM delay per delayed flight
(Europe & skyguide airspace) Source: OPAL data warehouse - CFMU data
Delay (in minutes)
25
20
15
10
5
0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Change (in %)
Europe
skyguide
−19.1 −2.3 −2.4 −5.1 −1.6
−18.2 −7.9 −16.3 +10.5 +6.2
+5.4
−5.3
+0.1
+0.8
+0.2
+7.1
+2.6
–5.4
+3.3 +22.9 –18.0
–2.4 +9.4 –11.8
The skyguide workforce
Personnel numbers as of 31 December 2011 (in full-time
equivalents)
Kloten/ Regional
By division Geneva Dübendorf airports TOTAL
Directorate * 6.4 8.7 15.1
Operations 299.2 439.4 125.5 864.1
Engineering &
Technical Services 133.5 142.7 1.0 277.2
Corporate
Development 15.7 1.0 16.7
Finance, Human
Resources & Services 78.5 35.5 114.0
Safety, Security,
Quality 17.5 25.6 43.1
TOTAL 550.8 652.9 126.5 1 330.2
Temporary staff 2.1 10.3 12.4
* includes Corporate Communications
Financial results 2011
in CHF million 2011 2010
Revenue 427.2 364.9
Personnel charges 263.1 247.0
Other operating expences 136.1 129.6
GROSS RESULTS 28.4 6.1
Prior-year profit/loss brought forward – 49.7 – 62.7
Profit/loss to be carried forward + 25.7 + 74.6
NET RESULTS 4.4 18.0
8 9

The technical systems used by
the air navigation services
Receiver
skyguide-net swisscom-net
Exchange:
France
Italy
Germany
Austria
Transmitter
RADIOTELEPHONY (R/T)
Aeronautical communication
RADAR
Téléphone
Telephone
CONTROLLER'S
WORKPLACE
Multi radar tracker
Fallback
The technical systems which are used to ensure the safety of air traffic can be
divided into four types: 1) aeronautical communication systems (R/T & COM):
radio transmitters/receivers and internal and external telephone lines, links for
aeronautical message exchange, 2) radar systems, used to locate and track an
FMP
Stripless: a major technological development
One of the most remarkable technical innovations at the air traffic controller’s
workplace that skyguide has developed together with its SkySoft-ATM subsidiary
has been the adoption since 2005 of a totally digitised working approach
which has seen the abandonment of the profession’s traditional “flight strips”.
This approach, adopted for the moment in the upper airspace control, is
unique in Europe. The stripless workstation is a significant technical advance
in terms of safety, capacity,
efficiency and comfort; and it is
a development that bears every
comparison with the transition
from manual cockpits to fly-
by-wire technology. In 2011
skyguide initiated a large programme
for the extension of the
stripless system to all sectors of
its area control centres.
VOR/DME
VHF omni range
NAVAIDS
aircraft’s position, 3) flight data processing systems, used to precisely identify
aircraft detected by radar and 4) air navigation aids, the facilities on the ground
which “mark out” the airspace above.
10 11
CFMU
Transmitter
Aeronautical
information
broadcast
Headset
EURO-
CONTROL
NOTAM
office
Safety net
correlation
systeme
COM
Aeronautical
communication
FDP
Radar
screen
Customer AIS
Flight
Plan
Exchange:
France
Italy
Germany
DATA PROCESSING
Exchange:
France
Italy
Germany
Austria
INCH
Visualisation
Regional airports
Selfbriefing terminals
Search and rescue
Civil und military authorities
Airlines
ILS/Localizer + Glidepath
+ DME (Distance Measuring
Equipment)
Weather +
Infrastructure data

Functional Airspace Block
Europe Central (FABEC)
Europe’s air navigation service providers are united in their determination
to enhance their performance and lower their costs. The initiative devised
by the European Commission to create a Single European Sky (SES), in
which Switzerland and skyguide are also closely involved, promises to
meet the needs of all airspace users – even with further increases in air
traffic volumes – in safety, capacity, cost efficiency and sustainability
terms.
12
Corporate Governance
The Board of Directors
Guy Emmenegger, Chairman of the board
Since 2004
Chairs the Compensation and Public Affairs Committees.
Bernhard Müller, Deputy chairman
Since 2009
Member of the Projects Committee.
Urs Althaus
Since 2003
Chairs the Projects Committee.
Reto Hunger, skyguide staff representative
Since 2003
Member of the Projects Committee.
Pierre Moreillon
Since 2000
Member of the Finance & Audit, Compensation and Public
Affairs Committees.
Urs M. Sieber
Since 2003
Member of the Finance & Audit, Compensation and Public
Affairs Committees.
Hans-Peter Strodel
Since 2007
Chairs the Finance & Audit Committee.
13

Simon Maurer, Roger Gaberell (Communications; advisory capacity), Marc R. Bohren, Jeannette Haus (Head of CEO’s Staff; advisory capacity), Francis Schubert, Daniel Weder, Alex Bristol, Robert Stadler.
The Executive Board
Daniel Weder, CEO
Since 2007
Member of the Board and Executive Committee of Aerosuisse
(Swiss aviation’s umbrella organisation), Chairman
of the FABEC ANSP Strategy Board and a member of the
European Commission’s Aviation Platform.
Francis Schubert, Corporate Development, Deputy CEO
Member of the Executive Board since 2001
Doctor in law, teaches aviation law at the Institute for Air &
Space Law at McGill University in Montreal, Canada and at
the law faculty of Lausanne University.
Marc R. Bohren, Finance, Human Resources & Services
Member of the Executive Board since 2000
Holds a master’s degree from the CPCG together with various
US commercial and stock-exchange qualifications.
Simon Maurer, Safety, Security, Quality
Member of the Executive Board since 2009
Holds a degree in physics from the University of Basel and a
post-graduate diploma in business administration from the
Swiss Federal Institute of Technology.
Alex Bristol, Operations
Member of the Executive Board since 2011
B.A. University of Exeter, previously Head of Development &
Investment Strategy of NATS, former air traffic controller.
Robert Stadler, Engineering & Technical Services
Member of the Executive Board since 2008
Long working experience in information technology and
IT management for various major providers of financial
services in Switzerland.
14 15

In-depth information can
be found in the skyguide
Annual Report 2011
skyguide
swiss air navigation services ltd
p.o. box 796
CH-1215 geneva 15
tel +41 22 417 41 11
fax +41 22 417 45 47
www.skyguide.ch
@ skyguide – Figures and Facts/en/800/4.2012