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VITEK® 2 and Etest® Merger - bioMerieux

VITEK® 2 and Etest® Merger - bioMerieux

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Many laboratories employ disk diffusion as<br />

their primary AST method or use this for<br />

backup testing of their automated system.<br />

However, there are disadvantages to employing<br />

disk diffusion testing. The most important<br />

drawback is the inability of disk diffusion to<br />

provide a quantitative MIC result. As has been<br />

stated above, the reporting of an MIC result<br />

can be crucial information in a number of<br />

clinical situations. Additionally, disk diffusion is<br />

unsuitable for testing large molecules such as<br />

vancomycin <strong>and</strong> for some “difficult” drugs such<br />

as daptomycin.<br />

Etest is an agar-based method, like disk diffusion,<br />

but it provides a wide range of concentrations for<br />

With the acquisition of AB BIODISK, many<br />

questions will arise regarding service <strong>and</strong> support<br />

of the Etest product line through bioMérieux. The<br />

following is a list of answers to questions that<br />

you may have as we integrate the Etest product<br />

line into bioMérieux.<br />

bioMérieux is working hard to make the integration<br />

of the Etest product line as smooth as possible <strong>and</strong><br />

to provide you with the same high level of service<br />

to which you are accustomed. We will also provide<br />

further communication, either through your sales<br />

representative or via our web site.<br />

Q) How will I place orders for Etest reagents?<br />

A) You may continue placing orders as you<br />

always have with AB BIODISK.<br />

- Fax your purchase order to 732-457-8980.<br />

- Alternately you may fax your purchase<br />

order using bioMérieux’s toll free fax<br />

number at 800-432-9682.<br />

- For ordering assistance, you may call the<br />

former AB BIODISK toll free support line<br />

at 800-874-8814. Alternately, you may<br />

call bioMérieux’s toll free support line at<br />

800-682-2666. In either case, listen for <strong>and</strong><br />

select prompt number two, after which you<br />

will be connected to a bioMérieux order<br />

fulfillment professional who will be happy<br />

to assist you with your order.<br />

Q) Who do I contact for Etest<br />

Technical Support?<br />

A) You may continue using the former<br />

AB BIODISK toll free support line at<br />

800-874-8814. Alternately, you may call<br />

bioMérieux’s toll free support line at<br />

800-682-2666. In either case, listen for <strong>and</strong><br />

select prompt number three for Reagent<br />

Technical Support, then prompt number six<br />

for Etest support. A bioMérieux Technical<br />

Support Specialist will be happy to assist<br />

you with your inquiry.<br />

reporting MIC results. This provides the benefits<br />

of utilizing a broth microdilution method for<br />

primary testing of routine organisms <strong>and</strong> an agar<br />

based method with MIC reporting capabilities for<br />

backup testing <strong>and</strong> for “special situation” testing.<br />

Etest also lends itself well to testing fastidious<br />

organisms as a variety of agar, supplements,<br />

incubation <strong>and</strong> Inocula can be employed for<br />

these organisms. Applications for Etest stretch<br />

from robust aerobes to anaerobes, pneumococci,<br />

meningococci <strong>and</strong> to extremely fastidious<br />

organisms such as the HACEK group, Bordatella<br />

<strong>and</strong> Francisella.<br />

More than 700 studies have been published<br />

in peer-reviewed journals that validate the<br />

Frequently Asked Questions<br />

Q) What are the commercial addresses<br />

for bioMérieux?<br />

A) Corporate Offices:<br />

bioMérieux, Inc.<br />

100 Rodolphe Street<br />

Durham, NC 27712<br />

For Mailing of Checks:<br />

<strong>bioMerieux</strong>, Inc.<br />

PO Box 500308<br />

St Louis, MO 63150-0308<br />

For Express Mailing of Checks:<br />

Bank of America<br />

Lockbox Services (500308)<br />

800 Market Street<br />

St Louis, MO 63101<br />

ForACH/EDI Payments:<br />

Bank of America, St Louis MO<br />

ABA ROUTING#: 081000032<br />

Account No. 100101206780<br />

For Wires:<br />

Bank of America, St Louis MO<br />

SWIFT CODE: BOFAUS3N<br />

(For Wires in US Dollars)<br />

SWIFT CODE: BOFAUS6S<br />

(For Wires in Foreign Currency)<br />

ABA ROUTING#: 0260-0959-3<br />

Account No. 100101206780<br />

• bioMérieux Inc Federal Tax ID # 43-1109770,<br />

DUNS# 08-678-5110<br />

• For questions regarding payment, please call<br />

the Credit Department at:<br />

• 1-800-682-2666, select prompt number five.<br />

Web Site:<br />

www.<strong>bioMerieux</strong>.com<br />

www.<strong>bioMerieux</strong>-usa.com<br />

precision <strong>and</strong> accuracy of the Etest method. The<br />

interpretation of MIC results is distinct <strong>and</strong> clearcut<br />

for the vast majority of organisms tested.<br />

For more information about how the VITEK 2<br />

Etest synergy can benefit your laboratory, please<br />

contact your bioMérieux representative.<br />

The LEAN solution of VITEK 2 <strong>and</strong> Etest<br />

addresses the emerging challenges facing<br />

healthcare today.<br />

1. J. Ayats et al, Analysis of the Impact of Using a VITEK 2 COMPACT ®<br />

System in a Clinical Microbiology Laboratory: Comparison with the<br />

MicroScan WalkAway System ® , American Society for Microbiology,<br />

June 2008<br />

2. W. Rommler et al, Analysis of the Compartative Workflow <strong>and</strong><br />

ID/AST Result of the VITEK 2 Compact <strong>and</strong> the Phoenix System,<br />

American Society for Microbiology, May 2006<br />

Q) Will I keep the same product numbers?<br />

A) The AB BIODISK product numbers have<br />

been converted to bioMérieux product<br />

numbers. A cross-reference table is<br />

included below to aid in making the<br />

transition.<br />

Q) Will my ABB sales representative change?<br />

A) You will continue to correspond with your<br />

current sales representative until further<br />

notice from bioMérieux.<br />

Q) Will my current freight terms change?<br />

A) Freight terms will become consistent<br />

with the current business practices of<br />

bioMérieux.<br />

Q) Will bioMérieux honor my existing<br />

pricing agreements?<br />

A) Yes, pricing agreements in effect with AB<br />

BIODISK will be honored by bioMérieux.<br />

Q) Will I be able to access www.abbiodisk.com<br />

for technical documents?<br />

A) Yes, the AB BIODISK web site will remain<br />

operational until October 30th of 2008.<br />

After that time, all the related Etest material<br />

<strong>and</strong> reference documents will be posted on<br />

www.biomerieux-usa.com.

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