VITEK® 2 and Etest® Merger - bioMerieux
VITEK® 2 and Etest® Merger - bioMerieux
VITEK® 2 and Etest® Merger - bioMerieux
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Many laboratories employ disk diffusion as<br />
their primary AST method or use this for<br />
backup testing of their automated system.<br />
However, there are disadvantages to employing<br />
disk diffusion testing. The most important<br />
drawback is the inability of disk diffusion to<br />
provide a quantitative MIC result. As has been<br />
stated above, the reporting of an MIC result<br />
can be crucial information in a number of<br />
clinical situations. Additionally, disk diffusion is<br />
unsuitable for testing large molecules such as<br />
vancomycin <strong>and</strong> for some “difficult” drugs such<br />
as daptomycin.<br />
Etest is an agar-based method, like disk diffusion,<br />
but it provides a wide range of concentrations for<br />
With the acquisition of AB BIODISK, many<br />
questions will arise regarding service <strong>and</strong> support<br />
of the Etest product line through bioMérieux. The<br />
following is a list of answers to questions that<br />
you may have as we integrate the Etest product<br />
line into bioMérieux.<br />
bioMérieux is working hard to make the integration<br />
of the Etest product line as smooth as possible <strong>and</strong><br />
to provide you with the same high level of service<br />
to which you are accustomed. We will also provide<br />
further communication, either through your sales<br />
representative or via our web site.<br />
Q) How will I place orders for Etest reagents?<br />
A) You may continue placing orders as you<br />
always have with AB BIODISK.<br />
- Fax your purchase order to 732-457-8980.<br />
- Alternately you may fax your purchase<br />
order using bioMérieux’s toll free fax<br />
number at 800-432-9682.<br />
- For ordering assistance, you may call the<br />
former AB BIODISK toll free support line<br />
at 800-874-8814. Alternately, you may<br />
call bioMérieux’s toll free support line at<br />
800-682-2666. In either case, listen for <strong>and</strong><br />
select prompt number two, after which you<br />
will be connected to a bioMérieux order<br />
fulfillment professional who will be happy<br />
to assist you with your order.<br />
Q) Who do I contact for Etest<br />
Technical Support?<br />
A) You may continue using the former<br />
AB BIODISK toll free support line at<br />
800-874-8814. Alternately, you may call<br />
bioMérieux’s toll free support line at<br />
800-682-2666. In either case, listen for <strong>and</strong><br />
select prompt number three for Reagent<br />
Technical Support, then prompt number six<br />
for Etest support. A bioMérieux Technical<br />
Support Specialist will be happy to assist<br />
you with your inquiry.<br />
reporting MIC results. This provides the benefits<br />
of utilizing a broth microdilution method for<br />
primary testing of routine organisms <strong>and</strong> an agar<br />
based method with MIC reporting capabilities for<br />
backup testing <strong>and</strong> for “special situation” testing.<br />
Etest also lends itself well to testing fastidious<br />
organisms as a variety of agar, supplements,<br />
incubation <strong>and</strong> Inocula can be employed for<br />
these organisms. Applications for Etest stretch<br />
from robust aerobes to anaerobes, pneumococci,<br />
meningococci <strong>and</strong> to extremely fastidious<br />
organisms such as the HACEK group, Bordatella<br />
<strong>and</strong> Francisella.<br />
More than 700 studies have been published<br />
in peer-reviewed journals that validate the<br />
Frequently Asked Questions<br />
Q) What are the commercial addresses<br />
for bioMérieux?<br />
A) Corporate Offices:<br />
bioMérieux, Inc.<br />
100 Rodolphe Street<br />
Durham, NC 27712<br />
For Mailing of Checks:<br />
<strong>bioMerieux</strong>, Inc.<br />
PO Box 500308<br />
St Louis, MO 63150-0308<br />
For Express Mailing of Checks:<br />
Bank of America<br />
Lockbox Services (500308)<br />
800 Market Street<br />
St Louis, MO 63101<br />
ForACH/EDI Payments:<br />
Bank of America, St Louis MO<br />
ABA ROUTING#: 081000032<br />
Account No. 100101206780<br />
For Wires:<br />
Bank of America, St Louis MO<br />
SWIFT CODE: BOFAUS3N<br />
(For Wires in US Dollars)<br />
SWIFT CODE: BOFAUS6S<br />
(For Wires in Foreign Currency)<br />
ABA ROUTING#: 0260-0959-3<br />
Account No. 100101206780<br />
• bioMérieux Inc Federal Tax ID # 43-1109770,<br />
DUNS# 08-678-5110<br />
• For questions regarding payment, please call<br />
the Credit Department at:<br />
• 1-800-682-2666, select prompt number five.<br />
Web Site:<br />
www.<strong>bioMerieux</strong>.com<br />
www.<strong>bioMerieux</strong>-usa.com<br />
precision <strong>and</strong> accuracy of the Etest method. The<br />
interpretation of MIC results is distinct <strong>and</strong> clearcut<br />
for the vast majority of organisms tested.<br />
For more information about how the VITEK 2<br />
Etest synergy can benefit your laboratory, please<br />
contact your bioMérieux representative.<br />
The LEAN solution of VITEK 2 <strong>and</strong> Etest<br />
addresses the emerging challenges facing<br />
healthcare today.<br />
1. J. Ayats et al, Analysis of the Impact of Using a VITEK 2 COMPACT ®<br />
System in a Clinical Microbiology Laboratory: Comparison with the<br />
MicroScan WalkAway System ® , American Society for Microbiology,<br />
June 2008<br />
2. W. Rommler et al, Analysis of the Compartative Workflow <strong>and</strong><br />
ID/AST Result of the VITEK 2 Compact <strong>and</strong> the Phoenix System,<br />
American Society for Microbiology, May 2006<br />
Q) Will I keep the same product numbers?<br />
A) The AB BIODISK product numbers have<br />
been converted to bioMérieux product<br />
numbers. A cross-reference table is<br />
included below to aid in making the<br />
transition.<br />
Q) Will my ABB sales representative change?<br />
A) You will continue to correspond with your<br />
current sales representative until further<br />
notice from bioMérieux.<br />
Q) Will my current freight terms change?<br />
A) Freight terms will become consistent<br />
with the current business practices of<br />
bioMérieux.<br />
Q) Will bioMérieux honor my existing<br />
pricing agreements?<br />
A) Yes, pricing agreements in effect with AB<br />
BIODISK will be honored by bioMérieux.<br />
Q) Will I be able to access www.abbiodisk.com<br />
for technical documents?<br />
A) Yes, the AB BIODISK web site will remain<br />
operational until October 30th of 2008.<br />
After that time, all the related Etest material<br />
<strong>and</strong> reference documents will be posted on<br />
www.biomerieux-usa.com.