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Qualitative_data_analysis

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Computer transformations<br />

• Searching and interrogating <strong>data</strong><br />

• Electronic links between <strong>data</strong><br />

• Auditing <strong>analysis</strong><br />

INTRODUCING COMPUTERS 63<br />

In the evolution of policy, the solutions of one generation become the problems<br />

of the next. The computer has provided some solutions for qualitative analysts,<br />

particularly with regard to managing and coding <strong>data</strong> efficiently. It also provides a<br />

new set of tools, in the form of facilities for searching and linking <strong>data</strong>. What<br />

problems can we anticipate will follow the use of computers for qualitative <strong>analysis</strong>?<br />

Or are these problems already upon us?<br />

One point is plain; reservations about computer-based <strong>analysis</strong> are not<br />

attributable simply to the prejudices of those who believe that because computers<br />

are for counting they have no role to play in qualitative <strong>analysis</strong>. Anxiety is not<br />

confined to the prejudiced. Indeed, those contributing to software development<br />

have been amongst the most vocal in emphasising the drawbacks as well as the<br />

potential of computer-based <strong>analysis</strong>.<br />

One problem is that the computer may become for this generation what the<br />

motor car was to the last. One of my relatives was so obsessed with his car that he<br />

would not walk to the shop at the end of our road—a distance of some 100 yards.<br />

In the same way, people may become so obsessed with the computer that they<br />

forget that there are other technologies, e.g. pen and paper. Analysis then reduces to<br />

what the computer can do; if the computer cannot do it, then it no longer gets<br />

done. The technology takes over from the task, and <strong>data</strong> which cannot be analysed<br />

by computer are ignored.<br />

The problem of expecting too much of the computer also finds expression in<br />

unrealistic expectations of the volume of <strong>data</strong> which can be analysed. The computer<br />

may be able to handle an enormous volume of <strong>data</strong>; but the analyst may not!<br />

Another reservation often expressed is that use of a computer can encourage a<br />

‘mechanistic’ approach to <strong>analysis</strong>. In this nightmare scenario, the roles of creativity,<br />

intuition and insight in <strong>analysis</strong> are eclipsed in favour of a routine and mechanical<br />

processing of <strong>data</strong>. All that is required of the analyst is to provide the computer with<br />

a catalyst, in the form of a list of categories which can be readily put together<br />

through a brief review of relevant literature and a quick scan through the <strong>data</strong>. The<br />

computer can then break the <strong>data</strong> down into bits, and put these bits together again.<br />

All that remains is to write up the results.<br />

In contrast to the vices of this mechanistic manipulator of <strong>data</strong>, we could set the

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