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Qualitative_data_analysis

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WHAT IS QUALITATIVE ANALYSIS? 39<br />

The idea of process is bound up with the idea of change, and the circumstances,<br />

conditions, actions and mechanisms through which change comes about. Let us<br />

return to the example of dating and mating through the personal ads. We may be<br />

able to identify a number of stages in the process, from first thinking of putting in<br />

an ad, through submitting the ad, receiving a reply and making initial contact, to<br />

subsequent rejection—or romance. Or we can identify and examine the evolution<br />

of events in terms of key incidents, such as the first quarrel or first kiss. We can focus<br />

on the complex interplay of factors which produce a particular result. By describing<br />

this process, we can obtain a sense of how events originate and evolve, and their<br />

shifting significance for those involved. Process refers to movement and change over<br />

time. In place of a static description, we can develop a more dynamic account of<br />

events.<br />

The temptation to divide process into different stages or phases is a strong one,<br />

but not always appropriate (cf. Strauss and Corbin 1990:156). Phasing tends to imply<br />

a product or end-point as the culmination of process: for, example, either rejection<br />

or romance. However, process need not imply progress towards a conclusion, but<br />

simply a significant change in the pattern of events.<br />

I suggested earlier that action is a medium for communicating meaning. But it<br />

would be wrong to reduce action to the meanings which it may import. This would<br />

imply that we live in the world entirely through our minds, whereas the reality is<br />

that we live predominantly through our bodies. We have a physical presence in the<br />

world, which commits us to action independently of what that action means or how<br />

it may be interpreted. If I fall asleep during a seminar, it may mean by accident or<br />

design, an embarrassment or an insult. Or it may be that I am just tired. To survive,<br />

we have to eat, sleep and attend to a variety of bodily functions, such as keeping<br />

warm. We may or may not invest these activities with a variety of meanings, but act<br />

we must.<br />

Indeed, we are condemned to act throughout life, if only in opting between a<br />

series of limited choices, the character of which may be beyond our control. We<br />

may act on impulse, or through force of habit. We should not assume that all<br />

behaviour is purposeful, especially when we know how difficult it can be to establish<br />

any clear sense of purpose. This point is often made in a political context, where<br />

policy-making is often perceived as a process of ‘muddling through’ rather than<br />

rational action. It is easier to agree on what to do than why to do it, and many<br />

policies attract consensus because people can agree over means despite confusion or<br />

conflict over ends.<br />

The other side of this coin is the familiar problem of ‘unintended consequences.’<br />

Pregnancy is a classic example where the result may not have been anticipated or<br />

intended in the original act. Like true love, the paths of life rarely run smoothly.<br />

Promises are broken, ambitions unfulfilled, dreams shattered. We find

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