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16 QUALITATIVE DATA ANALYSIS<br />

another. Similarly, between the ‘structured’ and ‘unstructured’ interview are a<br />

variety of interviewing forms which resist such ready classification. Take open and<br />

closed questions in interviewing as an obvious example. With the closed question,<br />

the respondent must choose from the options specified by the researcher. With an<br />

open question, respondents are free to respond as they like. But these alternatives<br />

are not really so clear-cut. For example, questions which indicate a range of response<br />

categories may still include the option: ‘Other—please specify’. And even the most<br />

non-directive interviewer must implicitly ‘direct’ an interview to some extent if it is<br />

to cover certain topics within the time available. It would be naïve to discount the<br />

role played by the researcher as participant observer or unstructured interviewer in<br />

eliciting and shaping the <strong>data</strong> they obtain.<br />

The point is that any ‘<strong>data</strong>’, regardless of method, are in fact ‘produced’ by the<br />

researcher. In this respect, the idea that we ‘collect’ <strong>data</strong> is a bit misleading. Data are<br />

not ‘out there’ waiting collection, like so many rubbish bags on the pavement. For a<br />

start, they have to be noticed by the researcher, and treated as <strong>data</strong> for the purposes<br />

of his or her research. ‘Collecting’ <strong>data</strong> always involves selecting <strong>data</strong>, and the<br />

techniques of <strong>data</strong> collection and transcription (through notes, tapes, recordings or<br />

whatever) will affect what finally constitutes ‘<strong>data</strong>’ for the purposes of research.<br />

A method of <strong>data</strong> collection may in any case produce various types of <strong>data</strong>. The<br />

most obvious example is the questionnaire survey, where we can design a wide range<br />

of questions, more or less ‘open’ or ‘closed’, to elicit various types of <strong>data</strong>, The same<br />

holds true of fieldwork methods, such as document searches or observation; while<br />

the <strong>data</strong> produced through these methods may be predominantly qualitative in<br />

character, there is no reason to presume that it will be exclusively so. Sometimes of<br />

course we simply do not get the kind of <strong>data</strong> we expected.<br />

What’s the main difference between<br />

students of 1960s and the 1990s?<br />

Thirty years.<br />

What result would you get if you laid<br />

class of 30 students, average height<br />

5’5”, end to end?<br />

They’d all fall asleep.<br />

In practice, research often involves a range of methods producing a variety of <strong>data</strong>.<br />

We would do better to focus on the <strong>data</strong> which has been produced, rather than<br />

implying rigid distinctions between styles of research and methods of <strong>data</strong> collection.<br />

If qualitative research is equated with the use of unstructured methods, it follows<br />

that qualitative <strong>data</strong> is therefore seen as ‘unstructured’. The difference between<br />

‘structured’ and ‘unstructured’ <strong>data</strong> turns on whether or not the <strong>data</strong> has been

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