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CONCLUSION 275<br />

empirical <strong>analysis</strong> of the <strong>data</strong> tends to discount the conceptual significance of the<br />

ideas we bring to the <strong>analysis</strong>, and the wider ideas we have to relate it to.<br />

This view is based in part on a practical orientation to <strong>analysis</strong>. If we think in<br />

terms of an analytic toolkit, it makes more sense to consider all the available tools<br />

and not leave one half of the toolbox locked. It is only fair to add that this approach<br />

may seem heretical in some quarters, where purity of procedure takes precedence<br />

over a more pragmatic perspective. My own view is that epistemological and<br />

ontological arguments are more useful if they examine knowledge as a practical<br />

accomplishment—how research works in practice—than if they indulge in<br />

prescriptive wrangles about how we really ought to proceed. Bryman (1988:124)<br />

likewise questions ‘the role of programmatic statements in relation to the pursuit of<br />

good social research’. He suggests that research methods are probably much more<br />

autonomous and adaptable than some epistemologists would like to believe.<br />

The computer itself may fall foul of such prescriptive perspectives on what<br />

qualitative <strong>data</strong> <strong>analysis</strong> ‘ought’ to be. The advent of the computer has produced<br />

partisan responses, with some regarding it as a panacea for all ills and others<br />

castigating it as a dehumanizing threat to ‘all that is warm and cuddly in human<br />

nature’ (Pfaffenberger 1988:10). These responses feed off each other, as claims that<br />

the computer can do everything encourage scepticism amongst those who think it<br />

can do nothing—or at least, nothing worthwhile. Neither view is appropriate in the<br />

context of qualitative <strong>analysis</strong>. The more extravagant claims for the computer relate<br />

to its ability to replace human enquiry and <strong>analysis</strong> with artificial intelligence. The<br />

advent of ‘expert systems’ has given a new lease of life to these ambitions, as has<br />

research on neuron networks. However, expert systems depend upon the existence of<br />

stable knowledge systems governed by identifiable rules—two characteristics notably<br />

lacking in relation to qualitative <strong>data</strong> <strong>analysis</strong> (Pfaffenberger 1988:64–77). Research<br />

on neuron networks looks more promising as a means of emulating human pattern<br />

recognition, but it may be some years (or decades) before its potential is realized,<br />

and even then it remains doubtful whether computers based on neuron networks<br />

can emulate the insights and intuitions characteristic of consciousness and<br />

judgement (Penrose 1990:507–514).<br />

Meantime, the current generation of software provides a set of procedures which<br />

can replace or facilitate the mechanical tasks involved in analysing <strong>data</strong>, but not the<br />

creative and conceptual tasks that this requires. In this respect, the concerns of those<br />

analysts wary of the quantitative and mechanical character of the computer seem<br />

somewhat misplaced. The ability to handle these aspects of <strong>analysis</strong> more efficiently<br />

and effectively can only enhance qualitative <strong>analysis</strong>. Traditional methods of<br />

handling <strong>data</strong> created a yawning gap between ideals and practice, simply because the<br />

procedures involved were so cumbersome, tedious and time-consuming. The advent<br />

of fast, efficient and eminently manageable techniques for handling <strong>data</strong> facilitates

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