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142 QUALITATIVE DATA ANALYSIS<br />

incongruity in task or temperament which results in torture being inflicted upon the<br />

patient. In this event, we may anticipate a possible comparison between the <strong>data</strong>bits<br />

we have assigned to the categories ‘task’ and ‘temperament’ and the <strong>data</strong>bits assigned<br />

to the subcategories ‘dentist suffering’ and ‘patient suffering’. We won’t be able to<br />

make this comparison unless we so subcategorize the <strong>data</strong>.<br />

Our distinction between ‘dentist suffering’ and ‘patient suffering’ was prompted<br />

initially by comparison between the <strong>data</strong>bits, and confirmed by reference to our<br />

conceptual concerns. Now let us try to reverse this process, and start with some<br />

ideas about the category ‘suffering’. There may be several different distinctions<br />

which occur to us in relation to this category. We can distinguish between physical<br />

and mental suffering, for example. Or we can focus on the kind of ‘suffering’ we<br />

associate with the dental chair, and reflect on its various aspects, such as the physical<br />

pain and discomfort, the (hopefully temporary) disfigurement, the more subtle sense<br />

of entrapment, the embarrassing invasion of personal space, or the appalling<br />

vulnerability to the dentist’s drill. (No, I don’t like going to the dentist!)<br />

These distinctions make sense, but do they relate to the <strong>data</strong>? A review of the<br />

<strong>data</strong>bits confirms that we can indeed distinguish between different forms of<br />

‘suffering’ experienced by patients. For example, Mrs Sol Schwimmer seems to<br />

suffer in a number of ways. We can presume she suffers discomfort as Vincent<br />

‘forces’ the false plate in; she suffers disfigurement because it ‘sticks out like a star<br />

burst chandelier’; and she suffers disability because she ‘can’t chew’ as a result. Mrs<br />

Wilma Zardis, on the other hand, suffers the fate of being left for several days ‘in<br />

the chair’—a fate which plays at once upon our sense of entrapment in the dental<br />

chair, and our dread of delay while we are trapped there. Cézanne meanwhile<br />

‘knocks out teeth’, behaviour which certainly implies discomfort and perhaps even<br />

subsequent disability and disfigurement. It certainly seems that the kind of<br />

distinctions we can draw conceptually have some relevance to the <strong>data</strong>. We could<br />

proceed to subcategorize ‘suffering’ into a number of subcategories, which are both<br />

conceptually and empirically grounded. Using ‘discomfort’ to refer to either<br />

physical or mental suffering, and including ‘disability’ as an additional dimension,<br />

we can identify three subcategories which might prove useful in the <strong>analysis</strong><br />

(Illustration 10.3).<br />

We could make finer distinctions than these, distinguishing, for example,<br />

between physical and mental discomfort, or within mental discomfort between<br />

entrapment, vulnerability, and the violation of personal space. Why not include<br />

these distinctions?<br />

ILLUSTRATION 10.3<br />

SUBCATEGORIES OF ‘SUFFERING’

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