4 decavision!<strong>Spring</strong> <strong>2008</strong>
! salescoverstory White-hot $ales Agency’s flagship <strong>com</strong>missary at Fort Belvoir, Va., continues achieving unheard-of sales records Left, the management staff at Fort Belvoir, Va. attributes its sales success to teamwork. The staff includes (front row): Debbie Hernandez, contract deli manager; and Rai Stanfi eld, assistant customer service manager. Second row: Sandra Vaughn, management intern; Elizabeth Herms, store administrator; Sharon Hoffl er, customer service manager; Cathy Riddick, assistant store manager; and Troy Collins, store director. Third row: Arvester Brooks, grocery manager; Raymond Lane, store manager; Stanley Robinson, meat manager; and Grover Murchinson, contract seafood manager. <strong>No</strong>t pictured is Keith Burks, night merchandiser. <strong>DeCA</strong> photo: Rick Brink Rick Brink <strong>DeCA</strong> East public affairs officer Longtime <strong>DeCA</strong> sales leader Fort Belvoir Commissary, Va., put another couple of notches in the record books so far this fiscal year: in December, be<strong>com</strong>ing the first-ever <strong>com</strong>missary to top $9 million in monthly sales, and another first on the Saturday before Super Bowl, Feb. 2, achieving one-day sales surpassing $502,000. If Store Director Troy Collins is right, the store is poised to set more sales records later this year. Stellar December The <strong>com</strong>missary staff with help from its industry partners put on an all-out blitz during December to set the monthly sales record, Collins said. It had surpassed $8 million in monthly sales in previous years – falling about $300,000 shy of $9 million in December 2006 – and in 2007 had a few $8 millionplus sales months leading up to December, which is the best month to set a sales record because it’s normally the highest sales month. “All indicators were that we could do it, but this goal couldn’t have been ac<strong>com</strong>plished without a team effort, and that’s what we had,” Collins said. “Our team includes our employees, our industry partners, contractors, baggers and, of course, our customers who continued to show their appreciation for the <strong>com</strong>missary benefit by shopping here and making us <strong>DeCA</strong>’s top-selling store.” “The sales record is quite an ac<strong>com</strong>plishment and it <strong>com</strong>es at a time when sales agency-wide are up for � Left, recipient Carissa Smith, 7, and her mother, Kimberly Smith, enjoy meeting a Milk-Bone “spokesdog” after an assistance dog presentation ceremony at Fort Belvoir Commissary, Va., in December. The <strong>com</strong>missary enjoys outstanding customer support in sales promotions such as the Milk-Bone program that awards service dogs to selected individuals. <strong>DeCA</strong> photo: Rick Brink 5
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MacDILL AFB, Fla., THERESA O’ROUR