IAK Supplementary Health Care Insurances - IAK Verzekeringen

Welcome to IAK Verzekeringen
This document tells you everything about your IAK Supplementary Health Care Insurance. The table of contents will help you
find the precise information you need. Where appropriate, extra details or explanatory notes have also been included in text
boxes for your convenience.
Below is a list of important telephone numbers and addresses.
You can also access the information about your IAK Supplementary Health Care Insurance online via www.iak.nl/zorg
Important telephone numbers and addresses:
Customer Service Zorg- en Inkomensverzekeringen
List of contracted care providers
Patient transport
+31 (0)40 – 261 18 88 /email: info@iak.nl
IAK Customer Service has specialised staff available
to provide clear, full and accurate answers to your
questions. You can contact them on workdays
between 8.30 a.m. and 6 p.m.
For details of those care providers with whom
contracts have been signed, go to www.iak.nl/zorg or
call Customer Service.
The application form for seated patient transport
(which includes a section to be completed by your GP
or attending practitioner) can be downloaded via the
website. Alternatively, you can call Customer Service
and ask for a form.
Care advice and mediation For care advice or mediation, call our Zorgadvies
department on +31 (0)40 – 261 18 09
SOS International alarm centre +31 (0)20 – 651 51 51
IAK maternity care Call +31 (0)40 – 261 15 34 for general information.
For specific information, go to your personal account
on www.iak.nl/zorg.
Applications for authorisation You can send your application for authorisation to
undergo treatment to:
IAK Verzekeringen, Postbus 90165, 5600 RV
Eindhoven
The cases in which you need to apply for authorization
are clearly indicated in these terms and conditions.
Submitting invoices If you have received an invoice, you can complete a
declaration form and send it together with the original
invoice to:
IAK Verzekeringen, Postbus 90164, 5600 RV
Eindhoven
Alternatively, you can submit your invoice online via
your personal account on www.iak.nl/zorg.
This is a translation of the original Dutch text. This translation is furnished for the customer’s convenience only. The original
Dutch text will be binding and shall prevail in case of any variance between the Dutch text and the English translation.
Together for a perfectly insured future 3