Public Workshop - Child Care - Nevada Division of Welfare ...

issue. She then asked if the United Way will still be payee and Mr. Stagliano replied
yes. In response to another question from an audience member, Mr. Stagliano said the
daily input feature is being tested and, once complete, will be available on an open
domain web-site which will allow access anytime and is a Nevada only system. He
explained there are about a dozen cases testing in the system and there were some
problems found. The problems are being fixed and he reiterated how the cross over to
the new system will not be complete until all the system’s problems are fixed.
Lolanda Bunch asked what locations are available to drop off their paperwork. Mr.
Stagliano explained there are currently three ways to drop off paperwork: the drop box
at the Washington Street Office; the office located at 701 North Rancho; and, a fax
number has also been made available. Karen Best commented she is having trouble
finding where applicants for child care assistance can go to apply for services. Mr.
Stagliano said they can use drop box at the Washington Street Office or submit the
paperwork to the District Office assigned to their particular ZIP code. Ms. Best’s
concern is parents are dropping off applications in several different locations and they
need one point of contact. Mr. Gilliland asked if the different eligibility locations is
causing problems for parents and Ms. Best said the applications funnel through to her
and then out to the different locations and she used to have one point of contact with
the Washington Street office, which is no longer an option. Margot Chappel suggested
adding “developing drop off and contact sites for delegate agencies” as a short term
goal.
Shyleen Meyers stated she has issues with current program and asked why the Advisory
Board was not started before now. Mr. Gilliland explained there was a Child Care
Advisory Board in the past and it was not a proper cross-section of all the different
communities and under-represented southern Nevada. He then explained the transition
from the West Washington Street office occurred, in part, due to the current economic
conditions. Unfortunately, the move was not clearly communicated to the community.
Ms. Meyers asked if the Advisory Board is just for those receiving or providing services
or for the community as a whole. Mr. Gilliland recognized the previous Board was not
an adequate representation of the community’s needs, he stated this Child Care
Advisory Board will need users and providers of the services. Unfortunately it would not
serve the community well to have everyone as a representative on the Board, but a
select group of people with a good cross section of the community. He said there is a
plan, subject to legislative approval, to transition the child care eligibility staff to DWSS
staff. The intent of this change is to take the employed staff & positions available and
move them into state positions so no one loses their job. Mr. Garcia met with the West
Washington office staff to discuss this issue with them. This move has been
transforming with input from the community. Ms. Rosaschi then added “Ensure the
communication plan includes employees, users of services and provider of services” to
short term goals.
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