Nachhaltigkeitsbericht Alperia 2017
Erste nichtfinanzielle Erklärung der Gruppe
Erste nichtfinanzielle Erklärung der Gruppe
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<strong>Alperia</strong><br />
<strong>Nachhaltigkeitsbericht</strong> <strong>2017</strong><br />
GRI Standard Disclosure Page number(s) and/or URL(s)<br />
GRI 414: Supplier<br />
Social Assessment<br />
2016<br />
Marketing and Labeling<br />
GRI 103: Management<br />
Approach<br />
2016<br />
GRI 417: Marketing<br />
and Labeling 2016<br />
Customer Privacy<br />
GRI 103: Management<br />
Approach<br />
2016<br />
GRI 418: Customer<br />
Privacy 2016<br />
Availability and Reliability<br />
GRI 103: Management<br />
Approach<br />
2016<br />
414-1 New suppliers that were screened using social<br />
criteria<br />
See chapter ‚Supply chain management‘ p.<br />
58ff and Annex ‚Figure 6‘<br />
Omission<br />
103-1 Explanation of the material topic and its Boundary See Annex ‚Management Approach:<br />
none<br />
Marketing and tansparent communication‘;<br />
103-2 The management approach and its components 103-2-b-vi:<br />
chapter ‚Clients‘ p. 81ff<br />
Grievance<br />
mechanism<br />
103-3 Evaluation of the management approach none<br />
417-1 Requirements for product and service information<br />
and labeling<br />
417-2 Incidents of non-compliance concerning product and<br />
service information and labeling<br />
417-3 Incidents of non-compliance concerning marketing<br />
communications<br />
ALP8 Complaints concerning intransparent communication<br />
and marketing<br />
Part Omitted Reason Explanation<br />
none<br />
Information<br />
unavailable<br />
Currently there is no centralised grievance<br />
mechanism in place. We have set a target<br />
to implement a centralised grievance<br />
mechanism by 2021.<br />
See chapter ‚Clients‘ p. 81ff none Requirements are mainly related to information<br />
contained on our invoices.<br />
See chapter ‚Clients‘ p. 81ff Annex ‚Figure 21‘<br />
none<br />
See chapter ‚Clients‘ p. 81ff none There were no known incidents in 2016<br />
and <strong>2017</strong> of non-compliance with voluntary<br />
sponsoring and donation codes.<br />
See chapter ‚Clients‘ p. 81ff ALP8 Information<br />
unavailable<br />
103-1 Explanation of the material topic and its Boundary See Annex ‚Management Approach: Cyber none<br />
103-2 The management approach and its components<br />
security‘; chapter ‚ Cyber security‘ p. 87ff<br />
none<br />
103-3 Evaluation of the management approach none<br />
418-1 Substantiated complaints concerning breaches of<br />
customer privacy and losses of customer data<br />
See chapter ‚Cyber security‘ p. 87ff and<br />
Annex ‚Figure 20‘<br />
103-1 Explanation of the material topic and its Boundary See Annex ‚Management Approach: Security none<br />
103-2 The management approach and its components<br />
of supply‘ and chapter ‚Security of supply‘,<br />
p. 47ff<br />
none<br />
103-3 Evaluation of the management approach none<br />
none<br />
Currently there is no centralised grievance<br />
mechanism in place. We have set a target<br />
to implement a centralised grievance<br />
mechanism by 2021.<br />
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