M2M Summit 2011 Special Edition - M2M Alliance
M2M Summit 2011 Special Edition - M2M Alliance
M2M Summit 2011 Special Edition - M2M Alliance
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%<br />
%<br />
E LONGITUDE<br />
484 16.363707<br />
10h/d<br />
2 kWh<br />
LIGHTS OFF<br />
SOR OK<br />
ENTAL 03/08 13:24<br />
NTAL POINT<br />
ICHSTRASSE 4<br />
IENNA<br />
E LONGITUDE<br />
176 16.368127<br />
T POSITION<br />
ITENSTRASSE 46<br />
IENNA<br />
E LONGITUDE<br />
077 16.371925<br />
What is your idea? At Telekom Austria Group <strong>M2M</strong> we believe<br />
security cam<br />
in the creative potential of our customers and partners, no<br />
matter which size, industry or region. With customized services<br />
CONSUMER ELECTRONICS<br />
tailored to your needs we mobilize your solutions and bring<br />
TIME PASSED 1:26<br />
them to the DISTANCE next 12 level. km<br />
ALTITUDE DIFFERENCE 126 m<br />
Telekom Austria Group <strong>M2M</strong>. We connect your ideas!<br />
m2m.telekomaustria.com<br />
LÄUFERIN<br />
RETAIL & PAYMENTS<br />
STEINDLGASSE 27<br />
1010 VIENNA<br />
CANDY BAR 1<br />
CANDY BAR 2<br />
COKE<br />
WATER<br />
APPLE JUICE<br />
CHEWING GUM<br />
CRACKERS<br />
VENDING MACHINE<br />
ATM<br />
RETAIL & PAYMENTS<br />
ATM #14265<br />
LINKE WIENZEILE 16<br />
1040 VIENNA<br />
€ 100<br />
€ 50<br />
€ 20<br />
€ 10<br />
€ 5<br />
FOTOFRAU<br />
SECURITY & SURVEILLANCE<br />
FRIEDRICHSTRASSE 10<br />
1010 VIENNA<br />
CAM STATUS OK<br />
DELIVERY TO<br />
MR. JOHN NIELSON<br />
STOLBERGASSE 13<br />
1050 VIENNA<br />
0664-66443210<br />
delivery<br />
LAST BACKUP<br />
INTERNET CONNECTIVITY<br />
LATITUDE<br />
48.200790<br />
LONGITUDE<br />
16.366689<br />
NETWORK ACCESS OK<br />
LAST RECORDING TAKE 03/08 13:24<br />
LAST EMERGENCY CALL 02/26 04:19<br />
HEART RATE 180<br />
FAT BURNED 120 kCal<br />
LOGISTICS & TRANSPORTATION<br />
DELIVERY STATUS<br />
%<br />
DELIVERY DATE 03/08 13:24<br />
LATITUDE LONGITUDE<br />
48.210371 16.369650<br />
%<br />
%<br />
%<br />
%<br />
%<br />
%<br />
%<br />
0.05 0.10 0.20 0.50 1.00 2.00<br />
LAST SERVICE 06/06 17:04<br />
BRANCH BANK WIENBANK<br />
LATITUDE<br />
48.198888<br />
LONGITUDE<br />
16.363471<br />
%<br />
%<br />
%<br />
%<br />
SECURITY<br />
% CAM 1: OK CAM 2: OK<br />
DISPLAY STATUS OK<br />
LAST ERROR 03/08 13:24 (SOLVED 03/08 13:36)<br />
RETAIL & PAYMENTS<br />
LINKE WIENZEILE 16<br />
1040 VIENNA<br />
LATITUDE<br />
48.198888<br />
LONGITUDE<br />
16.363471<br />
LAST UPDATE 06/04 18:00<br />
DISPLAY STATUS OK<br />
LAST ERROR 03/08 13:24 (SOLVED 03/08 13:36)<br />
06/27 18:00<br />
OK<br />
567 km<br />
5,25 kg<br />
25,45°C<br />
LATITUDE<br />
48.186829<br />
LONGITUDE<br />
16.361754<br />
* SOCIAL MEDIA<br />
** ONLINE BACKUP<br />
<strong>M2M</strong><br />
RETAIL & PAYMENTS<br />
STEINDLGASSE 27<br />
1010 VIENNA<br />
CANDY BAR 1<br />
CANDY BAR 2<br />
COKE<br />
WATER<br />
APPLE JUICE<br />
CHEWING GUM<br />
CRACKERS<br />
VENDING MACHINE<br />
ATM #14265<br />
LINKE WIENZEILE 16<br />
1040 VIENNA<br />
€ 100<br />
€ 50<br />
€ 20<br />
€ 10<br />
€ 5<br />
LATITUDE LONGITUDE<br />
48.210371 16.369650<br />
%<br />
%<br />
%<br />
%<br />
%<br />
%<br />
%<br />
0.05 0.10 0.20 0.50 1.00 2.00<br />
LAST SERVICE 06/06 17:04<br />
RETAIL & PAYMENTS<br />
BRANCH BANK WIENBANK<br />
LATITUDE<br />
48.198888<br />
LONGITUDE<br />
16.363471<br />
%<br />
%<br />
%<br />
%<br />
SECURITY<br />
%<br />
AUTOMOTIVE<br />
CAM 1: OK CAM 2: OK<br />
INDUSTRIAL & SMART BUSINESS<br />
WATER<br />
CLEANING AGENT<br />
BRUSHES STATUS: OK<br />
CLEANED DISTANCE 12,654 m<br />
USED WATER QUANTITY 16,542 l<br />
putzauto<br />
%<br />
%<br />
NEXT SERVICE AFTER 20,000 m / 25,000 l<br />
HEALTHCARE<br />
NETTY WILLIAMSON<br />
AGE 64<br />
# 1237 010180<br />
HEART RATE 180<br />
Entwicklerforum – Mission Qualitätssicherung<br />
<strong>M2M</strong> Kommunikation vertraglich regeln<br />
Contractual Framing of <strong>M2M</strong> Communication<br />
Wo sich Kunden auf die <strong>M2M</strong> Kommunikation verlassen müssen, helfen anwendergerecht<br />
formulierte Vertragsabreden.<br />
Where customers need to rely on <strong>M2M</strong> communication, it is useful to formulate appropriate<br />
contractual arrangements.<br />
last refill: 05/07<br />
last refill: 05/06<br />
last change: 04/17<br />
LAST EKG 04/17<br />
DR. STEINBICHLER<br />
IF IT PEAKS<br />
SEND ALERT TO<br />
DR. STEINBICHLER<br />
LAST ALERT 02/25 16:23<br />
AUTOMOTIVE<br />
LAST EMERGENCY CALL 02/25 16:23<br />
NEXT SERVICE AFTER 25,000 km<br />
Mit zunehmender MILEAGE Verbreitung 20,265 der km<strong>M2M</strong><br />
Technologie und deren STANDARD Einsatz SPEED 86 km/h in wichtigen<br />
Unternehmenslösungen wächst<br />
FUEL<br />
%<br />
das Bedürfnis der Anwender nach einer<br />
ENGINE COOLANT<br />
%<br />
vertraglichen Absicherung der <strong>M2M</strong><br />
Kommunikation. BIKER Denn das möglichst unterbrechungsfreie<br />
und qualitativ hochwertige<br />
Funktionieren des automatisierten<br />
Informationsaustausches zwischen<br />
ENERGY & UTILITIES<br />
den Endgeräten ist der neuralgische<br />
OPERNGASSE 26<br />
Punkt vieler <strong>M2M</strong> Lösungen.<br />
1040 VIENNA<br />
LATITUDE LONGITUDE<br />
48.195484 16.363707<br />
Vereinbarung von Service Levels<br />
LIGHTS ON<br />
LIGHTS OFF<br />
Die kundenseitige Absicherung der <strong>M2M</strong><br />
STANDART OPERATING TIME 10h/d<br />
Kommunikation kann ENERGY auf CONSUMPTION Vertragsebene<br />
16,052 kWh<br />
durch die Vereinbarung sog. Qualitäts-<br />
LOCATION<br />
SM* OB** BRIGHTNESS SENSOR OK<br />
parameter NASCHMARKT erfolgen. Derartige „Service<br />
NASCHMARKT <br />
Levels“ NASCHMARKT können Bestandteil des Vertrags<br />
sein NASCHMARKT oder Gegenstand eines diesen er-<br />
STEPHANSPLATZ <br />
gänzenden STEPHANSPLATZ LOGISTICS Service & TRANSPORTATION<br />
Level Agreements<br />
(„SLA“).<br />
INDUSTRIAL & SMART BUSINESS<br />
SHOCK SENSOR CONSUMER IN CASE ELECTRONICS<br />
OF EMERGENCY<br />
SEND ALERT TO<br />
WATER<br />
CLEANING AGENT<br />
%<br />
%<br />
last refill: 05/07<br />
last refill: 05/06<br />
DISPLAY LAST STATUS EMERGENCY OK CALL 02/25 16:23<br />
LAST ERROR NEXT SERVICE 03/08 AFTER 13:24 25,000 (SOLVED km 03/08 13:36)<br />
DR. STEINBICHLER<br />
PICTURES DATE / TIME<br />
LAST ALERT 02/25 09:48<br />
165002.jpg 06/26 16:19<br />
BRUSHES STATUS: OK last change: 04/17<br />
ATM<br />
MILEAGE 20,265 km<br />
BRAKES<br />
OLD PEOPLE<br />
OK<br />
165003.jpg<br />
165004.jpg<br />
165005.jpg<br />
06/26 16:22<br />
06/26 16:23<br />
06/26 16:40<br />
STRASSENLAMPEN<br />
CLEANED DISTANCE 12,654 m<br />
USED WATER QUANTITY 16,542 l<br />
NEXT SERVICE AFTER 20,000 m / 25,000 l<br />
putzauto<br />
HEALTHCARE<br />
NETTY WILLIAMSON LAST EKG 04/17<br />
AGE 64<br />
DR. STEINBICHLER<br />
# 1237 010180<br />
HEART RATE 180 IF IT PEAKS<br />
STANDARD SPEED 86 km/h<br />
RETAIL & PAYMENTS<br />
FUEL<br />
%<br />
LINKE WIENZEILE ENGINE 16 COOLANT LATITUDE LONGITUDE %<br />
1040 VIENNA<br />
48.198888 16.363471<br />
BIKER<br />
LAST UPDATE 06/04 18:00<br />
DISPLAY STATUS OK<br />
LAST ERROR 03/08 13:24 (SOLVED 03/08 13:36)<br />
ENERGY & UTILITIES<br />
OPERNGASSE 26 LATITUDE LONGITUDE<br />
1040 VIENNA 48.195484 16.363707<br />
DIGITALE ANZEIGE<br />
165006.jpg 06/27 10:23<br />
LIGHTS OK<br />
165007.jpg 06/27 10:32<br />
GEAR MECHANISM OK<br />
INDUSTRIAL & SMART BUSINESS<br />
LAST BACKUP<br />
06/27 18:00RENTER<br />
LAST RENTAL 03/08 13:24<br />
* SOCIAL MEDIA<br />
INTERNET CONNECTIVITY OK MR. ** JEFF ONLINE WILSON BACKUP<br />
FRIEDRICHSTRASSE 4 LATITUDE LONGITUDE<br />
1010 VIENNA<br />
Ein wesentlicher CREDIT CARD NO. Service Level LAST RENTAL ist POINT die<br />
48.<strong>2011</strong>76 16.368127<br />
FOTOFRAU<br />
6335 0000 5412 5245<br />
FRIEDRICHSTRASSE 4<br />
„Verfügbarkeit“ der <strong>M2M</strong> Technologie,<br />
PHONE<br />
1010 VIENNA<br />
sprich die Erreichbarkeit 0664-41583242 der Komponen-<br />
LATITUDE LONGITUDE<br />
CURRENT INTERVAL/MODE 57 Sec.<br />
48.<strong>2011</strong>76 16.368127<br />
SECURITY & SURVEILLANCE<br />
ten und das Funktionieren des Datenaus-<br />
SENSORS OK<br />
tausches zwischen diesen. Weiter kann<br />
FRIEDRICHSTRASSE TRAFFIC 10 LATITUDE LONGITUDE Cars / Sec.<br />
CURRENT POSITION<br />
1010 VIENNA<br />
48.200790 16.366689 die Vereinbarung eines sog. maximalen<br />
FAVORITENSTRASSE 46<br />
Antwortzeitverhaltens erforderlich 1040 VIENNA sein.<br />
LATITUDE LONGITUDE<br />
AMPEL<br />
Dieser Service Level beschreibt 48.190077 die 16.371925 er-<br />
SEND ALERT TO<br />
DR. STEINBICHLER<br />
LAST ALERT 02/25 16:23<br />
LIGHTS ON<br />
LIGHTS OFF<br />
LOGISTICS & TRANSPORTATION<br />
STANDART OPERATING TIME 10h/d<br />
laubte Dauer des Datenaustausches. Je<br />
RADFAHRER<br />
nach Bedarf kann er auf einzelne Daten<br />
NETWORK ACCESS OK<br />
oder auf die zeitliche Messung bestimm-<br />
SHOCK SENSOR<br />
IN CASE OF EMERGENCY<br />
SEND ALERT TO<br />
DR. STEINBICHLER<br />
DRIVER ENERGY JIM CONSUMPTION MATTHEW 16,052 kWh<br />
LICENSE 652-25431<br />
CURRENT LOCATION<br />
GOLDEGGASSE 24 LATITUDE<br />
CAM STATUS OK<br />
LONGITUDE<br />
HEALTHCARE ter Funktionalitäten CARRIAGE beschränkt NUMBER werden.<br />
12-05<br />
LAST ALERT 02/25 09:48<br />
BRIGHTNESS SENSOR OK<br />
1040 VIENNA 48.189233 16.374736 LAST RECORDING TAKE 03/08 13:24<br />
CARRIAGE NUMBER 65-03<br />
Service Levels prüfen<br />
CURRENT DESTINATION<br />
LAST EMERGENCY CALL 02/26 04:19<br />
CASE ID 625 25 32<br />
CURRENT LOCATION<br />
OLD PEOPLE<br />
INDUSTRIAL & SMART BUSINESS<br />
STRASSENLAMPEN<br />
LOGISTICS & TRANSPORTATION<br />
RENTER<br />
ARBEITERGASSE 4 LATITUDE LONGITUDE<br />
1050 VIENNA 48.187087 16.354566<br />
security cam<br />
NEXT REQUEST<br />
ARNDTSTRASSE 8 LATITUDE LONGITUDE<br />
LAST RENTAL 03/08 1120 VIENNA 13:24<br />
48.185127 16.342721<br />
CONSUMER ELECTRONICS<br />
THOMAS MEYER<br />
OPERNGASSE 26<br />
AGE 78 Interessenten für <strong>M2M</strong> 1010 VIENNA Lösungen sollten<br />
# 1246 045186<br />
DR. STEINBICHLER ihnen angebotene Service Levels bzw.<br />
NEAREST HOSPITAL<br />
SLA's vorab kritisch FRIEDRICHSTRASSE prüfen. Denn 4 zwi-<br />
HEART RATE 186<br />
1010 VIENNA<br />
FRIEDRICHSTRASSE 4 LATITUDE LONGITUDE<br />
1010 VIENNA<br />
48.<strong>2011</strong>76 16.368127<br />
CURRENT INTERVAL/MODE 57 Sec.<br />
SENSORS OK<br />
MR. JEFF WILSON<br />
CREDIT CARD NO.<br />
6335 0000 5412 5245<br />
PHONE<br />
0664-41583242<br />
TAXI<br />
PENDING REQUESTS<br />
LAST RENTAL POINT<br />
FRIEDRICHSTRASSE 4<br />
1010 VIENNA<br />
LATITUDE LONGITUDE<br />
48.<strong>2011</strong>76 16.368127<br />
AMBULANZ<br />
TIME PASSED 1:26<br />
DISTANCE 12 km<br />
ALTITUDE DIFFERENCE 126 m<br />
HEART RATE 180<br />
FAT BURNED 120 kCal<br />
TRAFFIC<br />
Cars / Sec.<br />
CURRENT POSITION<br />
schen BRAKES den Formulierungen OK<br />
165005.jpg der Anbieter<br />
06/26 16:40<br />
165006.jpg 06/27 10:23<br />
bestehen LIGHTS oftmals OK deutliche 165007.jpg Unterschie-<br />
06/27 10:32<br />
de GEAR in MECHANISM Qualität, OK Reichweite oder rechtlicher<br />
Verbindlichkeit der LAST Zusagen. BACKUP<br />
FOTOFRAU<br />
Für die Anbieter von <strong>M2M</strong> Technologien<br />
besteht damit umgekehrt die interessante<br />
Chance, SECURITY durch & SURVEILLANCE das Angebot angemessener<br />
und kundenorientiert formu-<br />
FRIEDRICHSTRASSE 10 LATITUDE LONGITUDE<br />
lierter Service 1010 VIENNA Levels einen 48.200790 – womöglich<br />
16.366689<br />
gar entscheidenden – Wettbewerbsvorsprung<br />
zu erzielen.<br />
CAM STATUS OK<br />
In the light of the ever increasing exten-<br />
LAST RECORDING TAKE 03/08 13:24<br />
sion of <strong>M2M</strong> technology and its applica-<br />
LAST EMERGENCY CALL 02/26 04:19<br />
tion within the framework of important<br />
business solutions, there is an ever<br />
security cam<br />
greater need on the part of the users for<br />
a reliable contractual framing of <strong>M2M</strong><br />
communication CONSUMER processes. ELECTRONICS Because the<br />
preferably uninterrupted high-quality<br />
TIME PASSED 1:26<br />
functioning of DISTANCE automated 12 km information<br />
ALTITUDE DIFFERENCE 126 m<br />
exchange between the terminals is the<br />
critical point of HEART many RATE <strong>M2M</strong> 180 solutions.<br />
FAT BURNED 120 kCal<br />
Service level agreements<br />
A reliable contractual framing of <strong>M2M</strong><br />
communication LÄUFERIN processes to protect the<br />
customers can be ensured by the contractual<br />
agreement LOGISTICS of specific & TRANSPORTATION quality<br />
parameters. Such “service levels” may<br />
be agreed as a DELIVERY part of STATUS the contract % or<br />
DELIVERY DATE 03/08 13:24<br />
stipulated in a separate supplementary<br />
Service Level Agreement (“SLA”).<br />
One key service level 1050 VIENNA is the “availability”<br />
of the <strong>M2M</strong> technology, 0664-46585247i.e.<br />
the reach-<br />
delivery<br />
CONSUMER ELECTRONICS<br />
PICTURES<br />
165002.jpg<br />
165003.jpg<br />
165004.jpg<br />
DELIVERY TO<br />
MR. JOHN NIELSON<br />
STOLBERGASSE 13<br />
DATE / TIME<br />
06/26 16:19<br />
06/26 16:22<br />
06/26 16:23<br />
INTERNET CONNECTIVITY<br />
NETWORK ACCESS OK<br />
LOCATION<br />
NASCHMARKT<br />
NASCHMARKT<br />
NASCHMARKT<br />
ability of the components<br />
and the func-<br />
<br />
tioning of data exchange between them.<br />
It may also be necessary to agree a socalled<br />
* SOCIAL maximum MEDIA response time behav-<br />
** ONLINE BACKUP<br />
iour. Such service level describes the<br />
allowed data exchange time. Depending<br />
on the specific need, it may be restricted<br />
to individual data or the time measurement<br />
of specific functionalities.<br />
NASCHMARKT<br />
STEPHANSPLATZ<br />
STEPHANSPLATZ<br />
06/27 18:00<br />
OK<br />
Service levels review<br />
Customers interested in <strong>M2M</strong> solutions<br />
should first critically review any service<br />
levels or SLAs provided to them. Because<br />
there often are considerable differences<br />
between the formulations of the various<br />
providers as regards the quality, scope<br />
and legally binding character of the commitments<br />
contained therein.<br />
The providers of <strong>M2M</strong> technology, in<br />
turn, may thus use the auspicious chance<br />
to gain a – possibly even crucial – competitive<br />
advantage by providing adequate<br />
and customized service levels.<br />
567 km<br />
5,25 kg<br />
Contact<br />
25,45°C<br />
Jan Schneider<br />
SKW Schwarz Rechtsanwälte<br />
j.schneider@skwschwarz.de<br />
www.skwschwarz.de<br />
LATITUDE<br />
48.186829<br />
LONGITUDE<br />
16.361754<br />
<strong>M2M</strong> Journal 09 | <strong>M2M</strong> <strong>Summit</strong> – <strong>Special</strong> <strong>Edition</strong> | 09/11 43<br />
SM*<br />
OB**
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