Ikea catalog

316 Limited Warranties
Limited Warranties 317
Specifc product conditions
EKTORP, KARLSTAD, KIVIK,
NOCKEBY, SÖDERHAMN,
STOCKHOLM, TIDAFORS
10-Year Limited warranty
What is covered under this limited
warranty This limited warranty covers
defects in material and workmanship in
the following components: • Frame • Base
linen/supporting fabrics • Legs • Fittings •
Armrests • Filling • Mechanisms. This
warranty applies to domestic use only.
Products not covered under this
limited warranty: This limited warranty
does not apply to: • Fixed leather covers
• Fixed fabric covers • Removable fabric
covers sold separately
• EKTORP JENNYLUND armchair •
EKTORP TULLSTA armchair •
STOCKHOLM easy chair • STOCKHOLM
armchair • STOCKHOLM footstool
See also general
conditions on page 315
Mattresses
25-Year Limited warranty
What is covered under this limited
warranty This limited warranty covers
defects in material and workmanship in
the following components of the
mattresses and/or bed bases described
above: • Springs in spring mattresses •
Foam core in foam mattresses • Latex
core in latex mattresses • Wooden frame
and slats in slatted bed bases. This limited
warranty applies to domestic use only.
Products not covered under this
limited warranty: All mattress pads:
TROFORS, SULTAN TORÖD, SULTAN
TJÖME, SULTAN TAFJORD; SULTAN LADE
slatted bed base; JÖMNA mattresses;
children’s mattresses; and sofa bed
mattresses. See also general
conditions on page 315
PAX/KOMPLEMENT
10-Year Limited warranty
What is covered under this limited
warranty This limited warranty applies
to domestic use only for clothes and shoe
storage and covers defects in material and
workmanship in the following components
of the PAX/KOMPLEMENT wardrobes and
interior fttings: • Frames • Hinged doors
and hinges • Dividers for frames, shelf
inserts and sectioned shelves • Sliding
doors and sliding door mechanism •
KOMPLEMENT interior organizers
Products not covered under this
limited warranty KOMPLEMENT insert
for pull-out tray, KOMPLEMENT jewelry
insert for pull-out tray, KOMPLEMENT
divider for pull-out tray, and
KOMPLEMENT tray 3-pack. See also
general conditions on page 315
AKURUM kitchen system
25-Year Limited warranty
What products are covered under
this limited warranty This limited
warranty covers defects in material and
workmanship in the following kitchens.
This limited warranty applies to domestic
kitchen use only. This limited warranty
covers all of the following parts of the
AKURUM kitchen system: • Cabinet
frames • Fronts • INTEGRAL hinges
• RATIONELL fully-extending drawers
• RATIONELL shelves of tempered glass
and melamine • RATIONELL wire baskets
• Toe kicks • Legs • Cover panels • Deco
strips/moldings • PRÄGEL, ÅKERBY and
NUMERÄR countertops • Sinks • PERFEKT
shelf and wine shelf
Products not covered under this
limited warranty:
Knobs, handles and FYNDIG.
See also general
conditions on page 315.
Freestanding kitchens
25-Year Limited warranty
What products are covered under
this limited warranty This limited
warranty covers defects in material
and workmanship on all the parts in the
VÄRDE freestanding kitchen series.
Products not covered under this
limited warranty: VÄRDE knobs and
handles, shelves and wall shelves in solid
wood are not covered by this limited
warranty. See also general
conditions on page 315.
FYNDIG kitchen system
FYNDIG is not covered by this limited
warranty.
Appliances
5-Year Limited warranty
What is covered under this limited
warranty This limited warranty covers
faults of the appliance, which have been
caused by faulty construction or
material faults from the date of purchase
from IKEA. This limited warranty applies
to domestic use only. The exceptions are
specifed under the headline “What is not
covered under this limited warranty”
Within the limited warranty period, the
costs to remedy the fault i.e., repairs,
parts, labor and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure.
Replaced parts become the property
of IKEA.
How long is the limited warranty
valid The limited warranty is valid for
fve (5) years from the original date of
purchase of the IKEA appliance from
IKEA. LAGAN appliances have a one
(1) year limited warranty valid from the
original date of purchase. If service work
is carried out during the limited warranty
period, this will not extend the limited
warranty period for the appliance, or the
new parts.
Which appliances are covered under
this limited warranty The fve-year (5)
limited warranty is valid for all IKEA
appliances, except for LAGAN appliances,
that have a 1-year limited warranty.
Appliances not covered under this
limited warranty: All appliances purchased
from IKEA before August 1, 2009.
Who will execute the service
The IKEA service provider will provide the
service through its own service operations
or authorized service partner
network. For warranty to be valid, our
service provider must inspect the
appliance at the customer’s home.
What is not covered under this
limited warranty • Normal wear and
tear • Deliberate or negligent damage,
damage caused by failure to observe
operating instructions, incorrect
installation or by connection to the wrong
voltage, damage caused by excessive
lime in the water supply, damage caused
by abnormal environmental conditions.
• Consumable parts including batteries
and light bulbs. • Non-functional and
decorative parts which do not affect
normal use of the appliance, including any
scratches and possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of flters, drainage systems or
soap drawers. • Damage to the following
parts: ceramic glass, accessories,
dishware and fatware baskets, feed and
drainage pipes, seals, light bulbs and light
bulb covers, screens, knobs, casings and
parts of casings. Unless such damages
can be proved to be due to production
faults. • Cases where no fault could be
found during a technician’s visit. • Repairs
not carried out by our appointed service
providers and/or an authorized service
contractual partner or where non-original
parts have been used. • Repairs caused
by installation which is faulty or not
according to specifcation.
• The use of the appliance in a nondomestic
environment, i.e. professional
use • Transportation damages. If a
customer transports the product to their
home or other address, IKEA is not liable
for any damage that may occur during
transport. However, in case of IKEA
delivery of the product to the customer’s
delivery address, then eventual damages
to the product that occurs during this
delivery will be covered by IKEA (but not
under this limited warranty). For claims
under this last particular condition the
customer should contact IKEA Customer
Service at IKEA-USA.com • Cost for
carrying out the initial installation of
the IKEA appliance.
See also general
conditions on page 315.
KITCHEN faucets
10-Year Limited warranty
What is covered under this limited
warranty The 10-year limited warranty
is valid for all kitchen faucets at IKEA.
This limited warranty covers defects in
material and workmanship. This limited
warranty applies to domestic use only.
What is not covered under this
limited warranty This limited warranty
does not apply if the products have been
used in a corrosive environment. See
also general conditions on page 315.
SENSUELL pots and pans
25-Year Limited warranty
Valid for all pots and pans in SENSUELL
series.
What is covered under this limited
warranty This limited warranty covers
function, materials and workmanship in all
above listed series. The limited warranty
covers: • Stability of the base • Washing in
a domestic dishwasher.
What is not covered under this
limited warranty This limited warranty
does not cover changes in the appearance
of the cookware unless they have a
signifcant effect on function. See also
general conditions on page 315.
FAVORIT pots and pans
25-Year Limited warranty
Valid for all pots without non-stick coating
in FAVORIT series.
FAVORIT cookware set
10- and 25-Year Limited warranty
The 10-year limited warranty is valid for
FAVORIT cookware with a non-stick
coating. The 25-year limited warranty is
valid for FAVORIT cookware without
a non-stick coating.
What is covered under this limited
warranty This limited warranty covers
function, materials and workmanship in all
cookware. The limited warranty covers:
• Stability of the base • Washing in a
domestic dishwasher (with the exception
of non-stick coated items which we
recommend should be washed by hand)
• Non-stick properties on non-stick “pans”
What is not covered under this
limited warranty This limited warranty
does not cover changes in the appearance
of the cookware unless they have a
signifcant effect on function. See also
general conditions on page 315.
IKEA 365+ pots and pans
15-Year Limited warranty
Valid for all pots & pans without a nonstick
coating.
5-Year Limited warranty
Valid for all pots & pans with a non-stick
coating.
What is covered under this limited
warranty This limited warranty covers
function, materials and workmanship in all
cookware in the above listed series. The
limited warranty covers: • Stability of the
base • Washing in a domestic dishwasher
(with the exception of non-stick coated
items, which we recommend should be
washed by hand) • Non-stick properties
on non-stick “pans”
What is not covered under this
limited warranty This limited warranty
does not cover changes in the appearance
of the cookware unless they have a
signifcant effect on function. See also
general conditions on page 315.
TROVÄRDIG frying pans
10-Year Limited warranty
What is covered under this limited
warranty This limited warranty covers
function, materials and workmanship in all
cookware in the above listed series. The
limited warranty covers: • Stability of the
base • Non-stick properties on non-stick
“pans”. See also general conditions
on page 315.