09.11.2012 Aufrufe

Gebt den Kindern das Kommando - Playground@Landscape

Gebt den Kindern das Kommando - Playground@Landscape

Gebt den Kindern das Kommando - Playground@Landscape

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COVERSTORY<br />

Pensionen Wirklichkeit wer<strong>den</strong> – und damit dem Marketing<br />

der Region wichtige Impulse geben. Denn attraktive Angebote<br />

für Kinder sind bis heute noch keine Selbstverständlichkeit,<br />

<strong>das</strong> Standardangebot was Kinder auch aus Schule und Freizeit<br />

her bereits kennen, überwiegt. Auch unter <strong>den</strong> Hotels entsteht<br />

mehr Wettbewerb um die Gunst der Gäste und um<br />

eine klare eigenen Handschrift zu kreieren und sich vom<br />

Wettbewerb zu differenzieren. Die klassischen Kindergerichte<br />

auf dem Menü oder die bekannten Spiele im Kinderbereich<br />

reichen längst nicht mehr aus.“ Sagt Christian<br />

Angenvoort, angenvoort- unique kids clubs & playgrounds<br />

lda.<br />

Die angenvoort-unique kids clubs & playgrounds lda mit<br />

Sitz in Portugal und Deutschland bietet neben individuellen<br />

Spielgeräten und indivuellen Spielen für <strong>den</strong> Innenbereich<br />

vor allem auch Service & Training für alle Hotelbereiche<br />

an. Denn <strong>das</strong> Kind nimmt alle Bereiche wahr und<br />

passender Service und Kommunikation ist Essential für <strong>den</strong><br />

Abarena GmbH Managing Director Martina Unterberger states,<br />

“There has long been a dearth of attractions to visit during inclement<br />

weather conditions in our beautiful region. This is why we have<br />

invested heavily in our play parks and adapted the accompanying<br />

infrastructure in the past two years. Obra-Design was instrumental<br />

in inspiring us and supported us during the planning and implementation<br />

of creating our desired active play areas. A particular highlight<br />

for young and old alike is the small stream with its water gates which,<br />

together with the mine and the sand play areas, combine to make our<br />

offering more satisfying in every respect.”<br />

“Both of these successful projects prove that generously designed<br />

play areas with attractive rides, equipment and play opportunities for<br />

children of all age groups help contribute to bringing customers<br />

through the doors and help keep them there for longer, resulting in a<br />

higher sales figures,” said Obra-Design Managing Director Mag.<br />

Michael Philipp.<br />

20<br />

Marketing and playground<br />

Christian Angenvoort, angenvoort- unique kids clubs & playgrounds<br />

lda, believes that, “a playground – above all individual playgrounds,<br />

play products and specially tailored packages – help marketing in<br />

tourism with a great degree of certainty. The more attractive the<br />

hotel, target group, specific offers and tailored solutions for children,<br />

the more successful the hotel will be as an essential building block in<br />

terms of its appeal and marketing power for the respective region.<br />

Successful marketing and development in tourism can only go hand<br />

in hand with private financial investment from businesses as well as<br />

close collaboration with the local authorities, the State and the<br />

European community. In order to target the best possible win-win situation<br />

between private and public investment, there is a need for appropriate<br />

framework conditions. In order to be an attractive destination<br />

for families, in particular, and to deliver on the unique claims<br />

made during marketing activities, individual facilities for children<br />

provide extremely important stimuli.<br />

The family holiday and travel habits no longer correspond to ‘who<br />

is travelling with whom’, nor do the requirements for a simple playground<br />

with standard play elements in the play room satisfy the cur-<br />

Erfolg und dem „Wow – Erlebnis des Kindes“, damit es nach<br />

dem Urlaub zu Hause bei Freun<strong>den</strong> und Familie viel Tolles<br />

zu berichten gibt. Und oftmals ist weniger mehr, kleine persönliche<br />

Unterschiede machen <strong>den</strong> großen Unterschied.<br />

Gute Qualität und Individualität hat anfangs einen höheren<br />

Preis, erhöht aber deutlich <strong>das</strong> Erlebnis, die Wertigkeit<br />

macht sich langfristig mehr als bezahlt, zum Beispiel durch<br />

Empfehlung und Wiederbesuchsraten. So verspricht <strong>das</strong><br />

Marketing nicht nur <strong>das</strong> was andere auch versprechen, sondern<br />

die Erwartungen wer<strong>den</strong> sogar übertroffen. Nur wer<br />

<strong>das</strong> attraktivste Angebot, <strong>den</strong> persönlichsten Service und<br />

<strong>das</strong> beste Preis-Leistungsverhältnis bietet, wird die Aufenthaltsdauer<br />

erhöhen, die Wiederbesuchsrate steigern, <strong>den</strong><br />

Umsatz im Hotel erhöhen, sich vom Wettbewerb abheben<br />

und die „kleinen“ Entscheidungsträger als Gäste von morgen<br />

gewinnen und somit <strong>das</strong> Marketing der Region stärken.<br />

TM /// Fotos: Obra<br />

rent expectations of the younger visitors – the guests of the future. The<br />

holidays are the best time of the year for children. Their dreams of adventure<br />

and wonderful experiences together with friends and family<br />

should also become a reality in hotels, resorts and guest houses – and<br />

create important stimuli for the marketing of the region. At present,<br />

however, there is no guarantee that children will receive an attractive<br />

package that is superior to the standard experience they are already<br />

acquainted with from their time at school and their free time.<br />

Among the hotels there is also a growing level of competition to curry<br />

favour with the guests and create a unique signature to help distinguish<br />

them from the competition. The classic children’s dishes on<br />

the menu or the tired old games in the play area no longer cut the<br />

mustard.”<br />

The angenvoort unique kids clubs & playgrounds Ida has its<br />

headquarters in Portugal and Germany and offers, aside from<br />

individual play elements and individual games designed for indoors,<br />

service and training for all hotel sectors. This is because the child<br />

takes in everything in every area, and the appropriate services and<br />

communication are vital for success and for creating the “Wow”<br />

experience for the child, so that he or she has lots of good things to<br />

say after the holiday when he or she is back home with friends and<br />

family. Often it’s the small, personal touches that make the big<br />

difference.<br />

Excellent quality and individuality demands a higher initial<br />

financial outlay, but it results in an experience that is clearly more<br />

enjoyable. The value of the improved experience more than recompenses<br />

the initial cost in the long terms through, for example,<br />

recommendations and repeat custom. The marketing is therefore not<br />

simply promising the usual experiences; the expectations of the<br />

guests are being met and exceeded even. Only the party that provides<br />

the most attractive package, the most personal service and the best<br />

price-quality ratio will be able to increase the length of stay of its<br />

guests, the repeat custom statistics, improve turnover in the hotel,<br />

elevate itself from the competition and win the “small’ decision makers<br />

as their guests of tomorrow, simultaneously strengthening the<br />

marketing of the entire region.<br />

TM /// Photos: Obra

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