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Bedarfsanalyse fachlicher Metadaten - Universität St.Gallen

Bedarfsanalyse fachlicher Metadaten - Universität St.Gallen

Bedarfsanalyse fachlicher Metadaten - Universität St.Gallen

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88 Beitrag C.2<br />

Data security management comprises activities to develop and execute security policies<br />

in order to meet internal and regulatory requirements [DAMA 2009; Whitman,<br />

Mattord 2007]. Thereby audit metadata increases the transparency on compliance and<br />

ensures the traceability of compliance issues through audit logs [Shankaranarayanan,<br />

Even 2004; Shankaranarayanan, Even 2006]. Overall, transparency and traceability on<br />

compliance reduces regulatory fines by proactively managing privacy protection and<br />

confidentiality.<br />

10.3.2 Extraction of Information from BI-Systems<br />

Within systems theory information is defined as data within a certain context, whereas<br />

data itself has no meaning beyond pure existence [Ackoff 1989]. BM describes the<br />

context of data by providing additional information (e.g., definitions and applied transformation<br />

rules). Therefore, the benefits of BM in the context of information extraction<br />

are closely related to the usage dimensions of data quality: ease of understanding,<br />

interpretability, believability, and accessibility [Wand, Wang 1996; Wang, <strong>St</strong>rong<br />

1996].<br />

Ease of understanding evaluates to which extend information is clear, readable, and<br />

easily understood. Hereby, definitional metadata can be used to enforce a unique terminology<br />

and communication language within the enterprise by eliminating terminological<br />

defects [Hüner, Otto 2009; <strong>St</strong>ock, Gubler 2009; Vaduva, Vetterli 2001]. Ease<br />

of understanding, therefore, increases the acceptance and usage of BI-Systems [Foshay<br />

2005; Foshay, Mukherjee, Taylor 2007] and/or results in less need for first-level support.<br />

From an information producer perspective, a unique terminology also increases<br />

the data quality by fostering a consistent data entry.<br />

Interpretability evaluates to which extend information is interpretable in the light of<br />

individual belief, judgment, and circumstances. Especially definitional and quality metadata<br />

is necessary to assess the information’s fit for use [Chengalur-Smith, Ballou,<br />

Pazer 1999; Fisher, Chengalur-Smith, Ballou 2003]. In addition, annotations are a<br />

means of pointing out recent events through structured comments. From an information<br />

producer perspective, annotations also increase the flexibility during information<br />

entry. Better interpretability results in better decision making [Chengalur-Smith, Ballou,<br />

Pazer 1999; Fisher, Chengalur-Smith, Ballou 2003].<br />

Believability evaluates to which degree the information is trustworthy. Since BI-<br />

Systems are often regarded as black boxes, process and quality metadata helps to increase<br />

transparency on the information value chain [Even, Shankaranarayanan, Watts

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