HYDRAULIKPRESSE 2/2013 - einseitig - Hansa Flex

PraCtICal praxis
direkt im servicefahrzeug konfektioniert unser Techniker die benötigten schlauchleitungen
direkt vor Ort.
Our technician puts together the hose lines that are needed on site, inside the service
vehicle.
arbeiten Hand in Hand: Joachim Brock und Marc semisch von Hansa-Flex sowie udo Wittmann,
Thomas schönemann, Florian Franke und eugen rotter von Bruder (v. l. n. r.).
Working side by side: Hansa-Flex agents Joachim Brock and Marc semisch together with udo
Wittmann, Thomas schönemann, Florian Franke and eugen rotter from Bruder (from l. to r.).
toy manufacturer attaches great importance to the conservation of resources and the
environment. accordingly, for example, plastic remnants are collected and returned
to the material cycle in a recycling procedure. the completed plastic parts are assembled
firmly and packaged in just a few steps with the aid of assembly robots before
they begin their journey to more than 60 countries all over the world.
lOnG-sTandinG Business relaTiOnsHip
BrUDer and hanSa-FleX began their business relationship back in 1999. It all
started with the delivery of a special spiral hose. today, the nuremberg branch
supplies threaded connectors, hydraulic and low pressure hoses for the injection
moulding machines, temperature control couplings for the cooling systems and
much more. Since 2003, support for this customer has been the responsibility of
hanSa-FleX field sales technician Joachim Brock. “If a hose fails during production,
we get to the site right away. Since our branch is so close to the customer,
we can often deliver the required hose to the BrUDer production hall 20 minutes
after receiving the order”, says the hanSa-FleX employee.
that are fitted on each of the various machines, so I always have the parts I need in the
vehicle when I visit the customer”, explains the service technician.
“we are extremely satisfied with the service we receive from hanSa-FleX. If a hose
line fails, all we have to do is call the branch in nuremberg and quote the X-CoDe
number. they then make the hose, and it is delivered to us shortly afterwards”,
Stefan Sellerer briefly describes the process. “and in maintenance we can always
count on Mr Semisch’s expertise and flexibility.” when the machines are running at
BrUDer, everything is ready for the next UFo attack in the sandpit. •
preVenTaTiVe MainTenance
and because it is essential to keep unscheduled machine stoppages to a minimum
at BrUDer, Stefan Sellerer, Manager Injection Moulding, places great emphasis on
preventative maintenance: “as a machine operator, we have a duty to make sure that
the machines our employees work with are thoroughly maintained, and we take
this duty very seriously. Besides, preventative maintenance is a no-brainer from the
point of view of the business as well, because especially during peak production periods
machine stoppages simply can’t be tolerated.” For maintenance work, the toy
manufacturer has relied on the services of hanSa-FleX for the last five years. the
maintenance schedules are coordinated directly between Mr rotter, the Maintenance
Manager at BrUDer, and our service technician Marc Semisch. “we have developed
a system whereby I call the customer every Monday and ask if there is a machine that
needs servicing. on average, I go to the site and replace the hoses on a machine about
once a fortnight”, reports Marc Semisch. he has been involved in the maintenance
programme at BrUDer since october 2012, and in the intervening time he has become
thoroughly familiar with the setup at BrUDer. “BrUDer uses injection moulding
machines of various sizes and types from three different manufacturers. Mr rotter
has given me an inventory list of hoses, threaded connectors and other components
X-CODE – Schlauchleitungs-Codierung
X-CODE – coding hydraulic elements
X-CODE identifiziert sämtliche Produktmerkmale von hydraulischen
Verbindungselementen in einem alphanumerischen Code – sofort
sichtbar, dauerhaft auf einem Etikett fixiert, exakt und eindeutig für
Ihre schnelle Ersatzteilbeschaffung per Telefon.
X-CODE identifies characteristic product features of all hydraulic elements
with an embossed 6-digit code on a label for a precise and
straight-forward spare part delivery by phone.
Weiterführende Informationen finden Sie unter:
For more detailed information, please visit:
www.hansa-flex.com/solutions/x_code.html
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