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BRAND THE UNBREAKABLE FRAME

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STORIES ARE GREAT<br />

TOOLS THAT ALLOW<br />

PEOPLE TO CONNECT<br />

WITH AND ASSIGN VALUE<br />

TO A MESSAGE OR IDEA.<br />

They have the power to influence behavior,<br />

inspire action and persuade perspectives.<br />

Telling stories about the brands we market<br />

is at the core of what we do as impactful<br />

communicators. We spend most of our time<br />

trying to protect the frame that others attempt<br />

to put around our organizations.<br />

We believe there are three levers of identity<br />

that people use when describing most<br />

B2B and professional services organizations:<br />

relationships, reputation and<br />

intellectual property.<br />

Failing to adequately frame the conversation<br />

around your brand surrenders your story to<br />

the competition and other stakeholders that<br />

try and frame it for you. The story becomes<br />

disjointed. Experiences that your audiences<br />

have with your brand, on or offline, greatly<br />

influence how others perceive you. However,<br />

these messages don’t always consistently<br />

reflect your organization’s true essence.<br />

IN SHORT: It creates an unclear and<br />

complicated mess.<br />

It takes a well-articulated and differentiated<br />

brand to frame the conversation around these<br />

three levers, and an even stronger one to do<br />

that when you’re not in the room to speak<br />

for it.<br />

2

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