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BRAND THE UNBREAKABLE FRAME

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CONCLUSION<br />

<strong>BRAND</strong> is no longer simply a way to<br />

sell a product; it is an overall message,<br />

encouraging personal relationships<br />

between the business and the customer.<br />

Success today largely depends on<br />

communicating that message with a<br />

connected and coordinated marketing<br />

approach, led by digital. A well-defined,<br />

digitally-centered brand informs business<br />

and marketing strategy, and sets the stage for<br />

improved performance across all touch points,<br />

online or off. The evolution of technology has<br />

raised expectations for B2B and professional<br />

services brands, and continuing to evolve with<br />

that process will be what sets you apart from<br />

the rest.<br />

One of the most important takeaways here is the<br />

value of being different, unique and differentiated.<br />

And why is this so crucial? It makes customers pay<br />

more attention to you, making it easier for them<br />

to pick you out of this sea of sameness. This is<br />

innovation with a different slant or idea that<br />

connects directly to you. A plotline for your<br />

organization, even your pricing structure can have<br />

a better rationale with a clearly defined brand story.<br />

As a result, we’re left with a powerful framework<br />

of context—communicated through digital—that is<br />

impactful and resonates with your key audiences,<br />

asserting why you exist and how you can help.<br />

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