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COMM 400 Week 5 Learning Team Assignment EEOC Seminar
COMM 400 Week 5 Learning Team Assignment EEOC Seminar
The purpose of this seminar is to outline the managerial skills necessary for
communicating in a multicultural organization.
Visit the Equal Employment Opportunity (EEOC) website. Find a real case
involving job discrimination.
Design a seminar to train the new managers who are replacing those who
demonstrated discrimination. This seminar should define the new managers’ roles
of establishing an organizational climate in which all employees feel valued and
can contribute to the success of the company. Your training plan may be in the
format of your choice. You may choose to create a 15- to 20-slide Microsoft®
PowerPoint® presentation with speaker notes, or an equivalent multimedia
program or technology application such as video, audio, or web conferencing
software.
Research the changing demographics of the U.S. workforce to support your
seminar.
Include the following in your seminar:
• Discuss projected demographics for this company in terms of age, ethnicity,
gender, lifestyle, and language. How might these factors influence communication
inside and outside the company?
• Provide examples of cultural issues that may arise in this company. Consider,
for example, employees whose cultural holidays do not align with those of the
corporate calendar. Provide other examples and propose strategies for management
to maintain cultural neutrality.
• Address the role of the manager as a communicator in a rapidly diversifying
work environment. Analyze the specific diversity issues involved in the EEOC
case. Outline managerial communication strategies to address prejudgment,
discrimination, and stereotyping.

• Convey the managerial responsibilities to the new recruits regarding
organizational values. Focusing on communication issues, supply suggestions for
how, as managers, they may establish an interculturally sensitive organizational
climate.
• Explain what is expected at this company in terms of an ethical
communications climate. Clarify the manager’s role in establishing and
maintaining an ethical communications climate.
Format your training plan consistent with APA guidelines.
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COMM 400 Week 5 Individual Assignment Communications Journal Entry 4
COMM 400 Week 5 Individual Assignment Communications Journal Entry 4
Write a 700- to 1,050-word journal entry in narrative style about the
communications climate and culture in your organization from a managerial
perspective. Refer to your textbooks to inform your responses.
Answer the following questions in the context of your professional setting.
• Analyze the need for diversity awareness in communications. Describe the
level of diversity awareness in your organization’s climate.
• Describe the demographic makeup of your organization. How does the
diversity or lack of diversity affect organizational communication? Consider
possible issues concerning prejudgment and stereotyping of disabilities, gender,
sexual preference, race, age, political or religious views, and ethnicity.
• Explore the manager’s role in creating a climate of ethical communication.
What managerial strategies would best create an interculturally sensitive work
environment? What is the importance of managerial awareness of ethical
dimensions in the workplace?

Format your journal entry consistent with APA guidelines.
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COMM 400 Week 4 Individual Assignment Communications Journal Entry 3
COMM 400 Week 4 Individual Assignment Communications Journal Entry 3
Research the latest trends of electronic media in the workplace.
Write a 700- to 1,050-word journal entry in narrative style. Refer to this week’s
readings to inform your analysis.
Select and summarize three specific software products or computer-mediated
communication trends. Compare their advantages and disadvantages.
Analyze areas for opportunity in your workplace concerning the implementation of
specific web conferencing software by answering the following questions:
• How would implementing new forms of computer-mediated technology affect
your organization’s communication?
• As a manager, how might you make computer-mediated communication most
effective? Consider any necessary training and costs, the challenge of keeping your
staff on task during virtual meetings or webinars, the use of proper etiquette, the
effect of computer-mediated communication on team dynamics, and so on.
• What is the importance of managers selecting the appropriate channel for
message distribution in the Information Age?
Format your journal entry consistent with APA guidelines.
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COMM 400 Week 4 Individual Assignment Communication Channel And
Context Matrices
COMM 400 Week 4 Individual Assignment Communication Channel and
Context Matrices
Research current articles about how to effectively use communication technology
to complete this assignment.
Complete Parts I and II : Communication Channel and Context Matrices
Format references consistent with APA guidelines.
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COMM 400 Week 3 Learning Team Pulling The Weight At Work Group
Training Presentation
COMM 400 Week 3 Learning Team Pulling the Weight at Work Group
Training Presentation
Watch the video clip “Pulling the Weight at Work.”
1. Go to www.mhhe.com/pearson4e.
2. Click on Student Edition, located under Online Learning Center.
3. Click on Video Series on the left-hand side.
Write, individually, a 1-page reaction to the small-group dynamics demonstrated in
the video. From a communication perspective, what went wrong? How could the
members have handled the situation differently? Post your reaction in your
Learning Team forum. Review and comment on the reactions of each team
member. Identify common observations.
Analyze, as a team, the small-group dynamics demonstrated in the video by
considering the following:

· The scope and functions of the small group within the organization, such as
idea generation, event planning, process or creation, evaluation, and quality control
· The effectiveness of each member’s communication styles. What are the
opportunities for improvement?
· The type of leadership within the small group, such as fixed, rotational, or
ad hoc
· How the group leader and members communicate during group meetings
· Communication obstacles, such as groupthink tendencies, credibility issues,
and insufficient listening
· Refer to this week’s readings to inform your analysis.
Create a group training presentation based on the communication deficiencies
displayed in the video. Your training plan may be in the format of your choice.
You may choose a 15- to 20-slide Microsoft ® PowerPoint ® presentation with
speaker notes, or an equivalent multimedia program or technology application,
such as video, audio, or web conferencing software.
Include the following in your group training presentation:
· The communication skills the group must implement to become more
effective
· The roles each member must adopt to become more effective
· The leadership skills the manager must demonstrate to become more
effective
· Appropriate managerial actions to mitigate communication obstacles
· Conflict management strategies to encourage positive outcomes

Include a reference slide. Format your training presentation consistent with APA
guidelines.
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COMM 400 Week 2 Individual Assignment Communications Journal Entry 2
COMM 400 Week 2 Individual Assignment Communications Journal Entry 2
- Nonverbal Communications in the Workplace
Write a 700- to 1,050-word journal entry in narrative style describing the role of
nonverbal communications in your workplace. Refer to this week’s readings to
inform your responses.
Describe three situations involving nonverbal communication that you observed or
experienced between a manager and subordinate. Detail the following for each
situation:
• The setting, such as a conversation, presentation, or meeting. Describe the
relationship between the participants, such as the boss and subordinate, peers,
speaker, and audience.
• The nonverbal communications you observed and whether they were
congruent with the verbal conversation. Where incongruence occurred, how might
the participants have provided effective feedback to prevent the situation from
recurring?
• The function or functions of the non-verbal communication such as
complementing, accenting, contradicting, repeating, regulating, or substituting.
How did your non-verbal communication examples fulfill these functions?
• How unconventional language or word choice might have hindered the
situations observed. Consider “shoptalk” and denotative versus connotative
meanings.

• At least one listening technique the manager used. Was this an appropriate
technique for this situation? Why or why not? What other effective listening
techniques would you recommend for the manager in this situation?
Format your journal entry consistent with APA guidelines.
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COMM 400 Week 1 Individual Assignment Communications Journal Entry 1
COMM 400 Week 1 Individual Communications Journal Entry 1 –
Organizational Communication Information Flow
Write a 700- to 1,050-word journal entry in the narrative style. Refer to this week’s
readings to inform your responses.
Describe the flow of information in your company. In your journal, discuss the
following:
• The intrapersonal, interpersonal, group, organizational, and intercultural
levels of communication within your company
• How information travels up, down, and across your organization and how it
relates to the basic communications model
• The functions of the Y hierarchy of managerial communications. Does it
apply to your organization’s communication hierarchy?
• A comparison of at least three managerial communication approaches you
have observed in your organization
• At least three potential barriers to effective communications that exist in your
company
Format your journal entry consistent with APA guidelines.

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COMM 400 Week 1 Individual Assignment Communications Evaluation And
Analysis
COMM 400 Week 1 Individual Assignment Communications Evaluation and
Analysis
Write a 350- to 700-word evaluation and analysis of your personal communication
strengths and weaknesses well as how you communicate within organizations.
Describe the components of communication as outlined in this week’s reading.
Assess your skills in those areas.
Discuss three components, skills, or areas you would like to improve.
Outline an improvement plan.
Format your paper consistent with APA guidelines.
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COMM 400 Complete Course
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